Total 13 Junior Executive customer service job vacancies in aylesford kent me20 7pj

Job Title: Business Support Assistant
Location: Ashford Kent
Hours: 37 hours per week
Salary: £12.30 PAYE
Duration: 6 months ongoing

Are you an organised, customer-focused individual looking for a new challenge? Ashford Borough Council is seeking a dedicated Business Support Assistant to join our Port Health team. This is an excellent opportunity to support our vital administrative functions and provide top-notch customer service.

Key Responsibilities:

• Assisting customers with setting up accounts and processing payments on the PHILIS system.
• Providing administrative support to ensure the smooth running of the Port Health team.
• Managing customer inquiries via phone and email, resolving them promptly and efficiently.
• Using IT systems to maintain records, monitor accounts, and ensure data accuracy.
• Charging for low-risk imports and chasing commercial documents from custom agents.

What We're Looking For:

• Minimum of 5 GCSEs (including Maths and English) or equivalent.
• Proven experience in customer service and working within a team environment.
• Basic IT skills, particularly with Microsoft Office products.
• Excellent communication skills and the ability to handle complex queries under pressure.
• A proactive team player with a bright and cheerful disposition.

Why Join Us?

• Competitive salary and benefits package.
• The opportunity to make a real impact within a supportive team.
• A diverse and dynamic working environment.
• Opportunities for personal and professional growth.

If you're a quick learner who thrives in a fast-paced environment and enjoys working with a variety of customers, we'd love to hear from you!

Job Title: Communications and Marketing Assistant
Location: Sevenoaks TN13
Contract Type: Permanent
Weekly Hours: 37
Working Hours: 8:45-5:15
Benefits: Generous annual leave entitlement, company pension scheme, health cash plan, well being grant and additional leave at christmas
Start Date: October 11th
Salary: £25,072

Responsibilities:

• Act as a key point of contact within the communications team, managing tasks, project plans, and team mailboxes to support the delivery of the 2022-2024 communications and marketing strategy.
• Assist the internal and external communications partners in executing their yearly communications and marketing plans.
• Coordinate tasks and projects, maintain databases, and manage campaign plans. Oversee content management on platforms such as Umbraco and Interact.
• Produce creative content, including design assets, video, audio, and photography, either internally or with partner agencies and freelancers.
• Manage and maintain internal resources and guides to support colleagues with communications and marketing activities.
• Help raise the profile of West Kent externally by managing social media and digital content.
• Support the evaluation of the team's performance using platforms like Hootsuite, Google Analytics, Hotjar, and Interact.
• Assist with event management, participate in the out-of-hours rota, and maintain team drives.
• Support the team in managing annual budgets and handling invoice administration.

Performance Measures:

• Successful management of planning tools, including the weekly grid, monthly forward look, and annual communications and marketing plan.
• Effective delivery of internal and external campaigns, aligned with the ROSIE/OASIS model campaign plans.
• Onboarding of new colleagues and maintenance of induction resources and guides.
• Efficient management of the team's inbox and calendar, ensuring timely responses to business requests.
• Submission of monthly and quarterly communications reports to the executive team, highlighting core KPIs.
• Reporting on key projects and campaigns using lessons learned templates.

Person Specification:

Expertise:

• Background in communications and marketing through degree, relevant experience, or qualifications.
• Experience developing branded materials for multiple communication channels.
• Knowledge and experience in managing social media channels (professional or personal).
• Understanding of content management for websites (professional or personal).

Qualifications and Skills:

• Proficient written and oral English skills; experience writing in plain English to ensure clarity and effectiveness.
• Demonstrated interest or experience in communications and marketing through a degree, professional experience, or volunteering.
• Strong organizational and coordination skills, with experience handling multiple tasks and meeting deadlines.
• Knowledge of SEO and analytics tools is an advantage.

Desirable:

• A degree or qualification in communications or marketing.
• Experience with design tools like Canva or Adobe Suite.
• Knowledge of analytics tools such as Google Analytics and Hotjar, with experience in reporting and implementing improvements.
• Previous experience in the housing sector.
• Experience working within a communications and marketing team.

Job title: Communications and Marketing Assistant
Location of the job: Sevenoaks TN13
Contract type: Temporary ongoing
Weekly hours: 37
Working hours and breaks: Hybrid (2 days in office)
Start date: 1st July 2024

The hiring manager is looking for a candidate to support the communications and marketing team in its day-to-day work. This role will be responsible for a range of key processes and tasks for both internal and external communications areas, and is part of a multi-function, high performing team.

Key Accountabilities

• Be a key point of contact within the team, managing the tasks, mailboxes and project plans that support the delivery of the 2022-2024 communications and marketing strategy.
• Support the external and internal communications partners in the delivery of their yearly communications and marketing plan.
• Co-ordinate tasks and projects across the service, maintaining databases and campaign plans, as well as content management across various platforms including Umbraco and Interact.
• Produce creative content for the team, including the design of assets, production of video or audio content and photography. This can either be produced internally or with partner agencies and freelancers.
• Manage and maintain internal resources and guides to support colleagues across the business.
• Assist with events, an out of hours rota and the management of team drives.
• Support the team in raising the profile of client externally though effective social media and digital content management.
• Support awareness of the team's work through effective, including Hootsuite, Google Analytics, Hotjar and Interact.
• Role model companies values.
• Support the team with the management of their yearly budgets and invoice administration.

Measures

• The successful management of the clients planning tools - including the weekly grid, monthly forward look and annual communications and marketing plan. Each of these three planning tools are crucial to the successful delivery of the 2022-2024 communications and marketing strategy.
• The successful delivery of key internal and external campaigns based on the annual plan and outlined in ROSIE/OASIS model campaign plans.
• Effective onboarding of new colleagues to the business in how the communications and marketing team deliver a service - as well as maintain key induction resources, guidance and areas.
• The effective management of the team inbox and calendar to triage tasks, processes and requests from across the business.
• Delivery of monthly and quarterly communications and marketing reports to the executive team highlighting core KPIs from the team.
• Reporting back on key projects and campaigns to business leads and staff via lessons learned templates.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Adam at Service Care Solutions on 01772 208 966 or send an E-Mail to Adam.Pearce@servicecare.org.uk

The Job

• Working as part of a team providing excellent customer service wherever there is interaction with one of our customers
• Using specialist equipment such as the sawmill, paint mixers and forklifts
• We sell building materials, so there will be an element of manual handling, we can make reasonable adjustments if you need them
• Merchandising stock displays and replenishing shelves across the branch
• The contracted hours for this role are 37 or more

What's in it for you?

Here at Selco, we value our colleagues, and you will be entitled to a whole host of benefits when working with us. We offer a wide range of lifestyle perks, including;

• Free health cash plan, making it easy for you and your family to get the healthcare you need and claim back the costs.
• Profit Based bonus scheme, up to £175 per month.
• Discounts and offers at thousands of retailers, cinemas, restaurants, amusement parks and gyms.
• Generous staff discount on all products sold in store.
• Competitive company pension scheme.
• Cycle to work scheme.
• Holiday Buying.
• Free life assurance.
• Share save scheme.

At Selco, the opportunities for professional growth and development are limitless. We actively support and encourage internal advancements through a fully developed and supported career path, with plenty of training opportunities along the way to help you develop the career path you want.

About Us

Fancy developing your career with the UK's fastest growing builders' merchants? We're on the lookout for enthusiastic and ambitious individuals with a 'can do' attitude to help us serve the nation's tradespeople.

We won't pretend it's not hard work and at times a challenging environment however you'll be working with some great people and in return we offer a first-class rewards package.

We're growing year-on-year with no signs of slowing down. With new branches opening their doors nationwide, this is your chance to be a part of our exciting journey and build your career with Selco.

We pride ourselves on being an equal opportunities employer and are committed to creating a work environment that is diverse, inclusive and welcoming to all. Our aim is for Selco colleagues to be a true representation of all sections of society. We are committed to the Health and Safety of our Colleagues being our top priority.

The Job

• Working as part of a team providing excellent customer service wherever there is interaction with one of our customers
• Using specialist equipment such as the sawmill, paint mixers and forklifts
• We sell building materials, so there will be an element of manual handling, we can make reasonable adjustments if you need them
• Merchandising stock displays and replenishing shelves across the branch
• The contracted hours for this role are 37 or more

What's in it for you?

Here at Selco, we value our colleagues, and you will be entitled to a whole host of benefits when working with us. We offer a wide range of lifestyle perks, including;

• Free health cash plan, making it easy for you and your family to get the healthcare you need and claim back the costs.
• Profit Based bonus scheme, up to £175 per month.
• Discounts and offers at thousands of retailers, cinemas, restaurants, amusement parks and gyms.
• Generous staff discount on all products sold in store.
• Competitive company pension scheme.
• Cycle to work scheme.
• Holiday Buying.
• Free life assurance.
• Share save scheme.

At Selco, the opportunities for professional growth and development are limitless. We actively support and encourage internal advancements through a fully developed and supported career path, with plenty of training opportunities along the way to help you develop the career path you want.

About Us

Fancy developing your career with the UK's fastest growing builders' merchants? We're on the lookout for enthusiastic and ambitious individuals with a 'can do' attitude to help us serve the nation's tradespeople.

We won't pretend it's not hard work and at times a challenging environment however you'll be working with some great people and in return we offer a first-class rewards package.

We're growing year-on-year with no signs of slowing down. With new branches opening their doors nationwide, this is your chance to be a part of our exciting journey and build your career with Selco.

We pride ourselves on being an equal opportunities employer and are committed to creating a work environment that is diverse, inclusive and welcoming to all. Our aim is for Selco colleagues to be a true representation of all sections of society. We are committed to the Health and Safety of our Colleagues being our top priority.

We are proud to be working with Ashford Borough Council in connection with their temporary vacancy for a Customer Service Operative to support in their Housing Repairs division.

The role:

* Provide telephone support to customers and repairs teams.

* Offer advice and arrange property repairs in accordance with agreed approach.

* Update computer system by logging calls, outcomes and raising repairs jobs.

* Admin support to repairs team and contractors.

Skills required:

* Minimum of 1-years previous experience dealing directly with the general public or customers in a work capacity.

* Previous experience in a building maintenance or construction related environment would be beneficial.

* Methodical in your approach and able to follow a variety of complex tasks.

* Flexible in attitude and manner in order to deal with a wide variety of people and service situations.

This is a temporary role for 1-3 months requiring an immediate start and offers 37-hours per week Monday to Friday based in their Ashford office.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs

Job title: HR Assistant (Learning and Development)
Location: Sevenoaks, TN13 (office based full time while training and then moves to hybrid working)
Start Date: ASAP
Contract Type: Fixed Term - 6 Months
Salary: £27,228 per year
Weekly Hours: 37 hours per week. Monday to Friday

Job Purpose

To undertake administrative duties on a range of HR services and activities, providing a high quality and customer focused service to all users

To ensure that the HR administration is kept up to date within the Learning and Development team and accurate to enable the smooth running of the department with the required information easily accessible by updating internal communications

Responsibilities

• Provide initial support to resolve learning and development queries, escalating as necessary.
• Enhance departmental administrative processes, maximizing available technology.
• Efficiently administer the L&D induction process for new starters.
• Manage the Learning Management System to ensure positive learning experiences and up-to-date content tailored to specific staff groups.
• Administer training requirements for bank workers, contractors, and board members, ensuring compliance and tracking.
• Collaborate with stakeholders to set up and administer regulatory training and new learning programs.
• Administer joining instructions, course evaluations, and feedback collation.
• Monitor training attendance and completion, ensuring timely reporting.
• Track and monitor L&D budget spend, process invoices, and escalate anomalies.
• Document department processes and procedures to an auditable standard.
• Ensure equal access to services and meet diverse customer needs.
• Role model organizational values.
• Undertake any other duties as required.

Experience

• Experience in providing administration services, preferably in learning and development.
• Demonstrated customer service excellence and ability to support self-service.
• Proven track record in maintaining and improving systems and processes.
• Familiarity with legislative requirements such as GDPR.
• Sound judgment in problem-solving and handling sensitive data.
• Strong written and verbal communication skills.
• Ability to build rapport and trust with customers.
• Effective prioritization and time management skills.
• Collaborative and flexible approach to work.
• Ability to interpret and follow policies and procedures.
• Commitment to ensuring equal access to services and meeting diverse needs.
• Competence in managing own learning and development.

Qualifications and Skills:

• Proficiency in Microsoft Office packages, particularly Excel.
• Confidence in learning and maximizing the use of in-house databases and systems.

Desirable:

• CIPD Level 3 qualification.
• Experience with Learning Pool or other Moodle-based Learning Management Systems (LMS).

If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Brad at Service Care Solutions on 01772 208 966 or send an E-Mail to Bradley.davies@servicecare.org.uk

Proud member of the Disability Confident employer scheme

The Job

• Working as part of a team providing excellent customer service wherever there is interaction with one of our customers
• Using specialist equipment such as the sawmill, paint mixers and forklifts
• We sell building materials, so there will be an element of manual handling, we can make reasonable adjustments if you need them
• Merchandising stock displays and replenishing shelves across the branch
• The contracted hours for this role are 37 or more

What's in it for you?

Here at Selco, we value our colleagues, and you will be entitled to a whole host of benefits when working with us. We offer a wide range of lifestyle perks, including;

• Free health cash plan, making it easy for you and your family to get the healthcare you need and claim back the costs.
• Profit Based bonus scheme, up to £175 per month.
• Discounts and offers at thousands of retailers, cinemas, restaurants, amusement parks and gyms.
• Generous staff discount on all products sold in store.
• Competitive company pension scheme.
• Cycle to work scheme.
• Holiday Buying.
• Free life assurance.
• Share save scheme.

At Selco, the opportunities for professional growth and development are limitless. We actively support and encourage internal advancements through a fully developed and supported career path, with plenty of training opportunities along the way to help you develop the career path you want.

About Us

Fancy developing your career with the UK's fastest growing builders' merchant? We're on the lookout for enthusiastic and ambitious individuals with a 'can do' attitude to help us serve the nation's tradespeople.

We won't pretend it's not hard work and at times a challenging environment however you'll be working with some great people and in return we offer a first-class rewards package.

We're growing year-on-year with no signs of slowing down. With new branches opening their doors nationwide, this is your chance to be a part of our exciting journey and build your career with Selco.

We pride ourselves on being an equal opportunities employer and are committed to creating a work environment that is diverse, inclusive and welcoming to all. Our aim is for Selco colleagues to be a true representation of all sections of society. We are committed to the Health and Safety of our Colleagues being our top priority.

Job Title - Repairs Assistant

Location - Ashford TN23

Contract - Temp

Hours - 37

Role summary -

This company is seeking a highly motivated and enthusiastic Repairs Assistant to join their team. As a Repairs Assistant, you will be responsible for providing administrative and telephone support to the Responsive Repairs, compliance, and in-house electrical Teams. You will also assist in the delivery of a customer-focused service by influencing efficient and positive outcomes for tenants within the scope of the company's policy and budgets.

Key Responsibilities:

• Provide telephone support to the various repairs teams to deal with and manage queries.
• Ensure telephone or other contact or correspondence methods for property repair matters are responded to in a friendly and professional manner, in accordance with service level expectations.
• Resolve as high a percentage as possible of general enquiries directly using information systems and knowledge of housing policy.
• Support the Repair Delivery team, Supervisors, and Managers along with support for the planned works/compliancy team and electrical in-house team in effective liaison with contractors and other partners as required.

Provide administrative support related to the repairs and maintenance function including (but not exclusively) the following:

• Dealing with routine, urgent and emergency correspondence.
• Raising repairs jobs on the computer system.
• Issuing of accurate repair order instructions to appropriate DLO staff and contractors within agreed timescales and financial limits.
• Issuing of accurate appointed and appropriate property inspections in accordance with guidelines.
• Authorisation and processing of contractor variation orders within agreed timescales and financial limits.
• Authorisation and processing of contractor invoices within agreed timescales and financial limits.
• Contact and administration of repairs works post-inspection in accordance with agreed criteria.
• Any other general administrative support and reasonable management request as required.

Requirements:

• Minimum one years previous experience in work involving dealing directly with the general public or customers.
• Previous experience of working in a building maintenance or construction-related environment.
• GCSE grade C or above (or equivalent).
• NVQ Customer Service Level 2.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk

Proud member of the Disability Confident employer scheme

Job title: Team Assistant
Location: Sittingbourne, ME9
Start Date: ASAP
Contract Type: Ongoing
Weekly Hours: 35 hours per week
Work Pattern: Monday - Friday (Hybrid)

We are seeking a highly organised and proactive Team Assistant to join our team. In this role, you will play a key part in supporting various projects and ensuring the smooth operation of administrative functions. Your responsibilities will include maintaining team diaries, compiling KPI reports

Responsibilities

• Ensure that the technology business runs as smoothly as possible and that internal processes are managed effectively.
• Organise the technology team administration, such as events, logistics, ordering, and planning.
• Assist the technology senior management team to organise and manage the day-to-day operation of the technology function.
• Arrange and attend meetings, including paper preparation, booking rooms and refreshments, taking notes, and drafting minutes.
• Book appointments, update calendars, and arrange travel and accommodation as required.
• Provide administrative support to the team, including supporting the Programme Governance Structure, project administration, and production of departmental statistics.
• Co-ordinate mini projects from creation to completion, liaising with the technical teams to monitor progress and the business lead to keep them informed.
• Support reporting and assurance activities for portfolio and programme management.
• Collate, prepare, publish, and maintain content for the Programme Office intranet pages, exploiting available content management software to provide informative user-friendly pages and ensuring templates and current project information are up to date..
• Provide management information and develop new dashboards as required.
• Organise events, meetings, and appointments as may be required.
• Undertake logistics and planning as may be required (e.g. sending devices via courier).

Person Specification

• Proficient in the use of Word and Excel, including the ability to create spreadsheets and documents to support the project management process, manipulate data, produce statistics and reports.
• Knowledge of standard business functions (e.g. purchasing, accounting).
• Organisation of events, meetings, and appointments.
• Experience of co-ordinating information across large departments.
• Understanding of accounting principles and financial management.
• Knowledge of Microsoft products, especially Excel, PowerPoint, and Word.
• Ability to drive actions to completion, knowing how and when to gather information from team members.
• Ability to organise and prioritise tasks in line with organisational expectations.
• Ability to collaborate well across teams and wider business areas.
• Planning across multiple projects, stakeholders, and priorities.
• Willingness to learn and develop ideally into further roles within the team.
• Oral and written communication skills.
• Excellent organisational skills and attention to detail.
• IT literate (good working knowledge of MS Office technologies, demonstrated experience with M365 App suite a plus).
• Preferably having worked in a similar role for an IT or Technology department.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk

Proud member of the Disability Confident employer scheme

The Job

• Working as part of a team providing excellent customer service wherever there is interaction with one of our customers
• Using specialist equipment such as the sawmill, paint mixers and forklifts
• We sell building materials, so there will be an element of manual handling, we can make reasonable adjustments if you need them
• Merchandising stock displays and replenishing shelves across the branch
• The contracted hours for this role are 37 or more

What's in it for you?

Here at Selco, we value our colleagues, and you will be entitled to a whole host of benefits when working with us. We offer a wide range of lifestyle perks, including;

• Free health cash plan, making it easy for you and your family to get the healthcare you need and claim back the costs.
• Profit Based bonus scheme, up to £175 per month.
• Discounts and offers at thousands of retailers, cinemas, restaurants, amusement parks and gyms.
• Generous staff discount on all products sold in store.
• Competitive company pension scheme.
• Cycle to work scheme.
• Holiday Buying.
• Free life assurance.
• Share save scheme.

At Selco, the opportunities for professional growth and development are limitless. We actively support and encourage internal advancements through a fully developed and supported career path, with plenty of training opportunities along the way to help you develop the career path you want.

About Us

Fancy developing your career with the UK's fastest growing builders' merchant? We're on the lookout for enthusiastic and ambitious individuals with a 'can do' attitude to help us serve the nation's tradespeople.

We won't pretend it's not hard work and at times a challenging environment however you'll be working with some great people and in return we offer a first-class rewards package.

We're growing year-on-year with no signs of slowing down. With new branches opening their doors nationwide, this is your chance to be a part of our exciting journey and build your career with Selco.

We pride ourselves on being an equal opportunities employer and are committed to creating a work environment that is diverse, inclusive and welcoming to all. Our aim is for Selco colleagues to be a true representation of all sections of society. We are committed to the Health and Safety of our Colleagues being our top priority.

The Job

• Working as part of a team providing excellent customer service wherever there is interaction with one of our customers
• Using forklift trucks, but don't worry full training will be provided
• We sell building materials, so there will be an element of manual handling, we can make reasonable adjustments if you need them
• Unloading, booking in and management of all incoming stock
• The contracted hours for this role are 37 or more.

What's in it for you?

Here at Selco, we value our colleagues, and you will be entitled to a whole host of benefits when working with us. We offer a wide range of lifestyle perks, including;

• Free health cash plan, making it easy for you and your family to get the healthcare you need and claim back the costs.
• Profit Based bonus scheme, up to £175 per month.
• Discounts and offers at thousands of retailers, cinemas, restaurants, amusement parks and gyms.
• Generous staff discount on all products sold in store.
• Competitive company pension scheme.
• Cycle to work scheme.
• Holiday Buying.
• Free life assurance.
• Share save scheme.

At Selco, the opportunities for professional growth and development are limitless. We actively support and encourage internal advancements through a fully developed and supported career path, with plenty of training opportunities along the way to help you develop the career path you want.

About Us

Fancy developing your career with the UK's fastest growing builders' merchant? We're on the lookout for enthusiastic and ambitious individuals with a 'can do' attitude to help us serve the nation's tradespeople.

We won't pretend it's not hard work and at times a challenging environment however you'll be working with some great people and in return we offer a first-class rewards package.

We're growing year-on-year with no signs of slowing down. With new branches opening their doors nationwide, this is your chance to be a part of our exciting journey and build your career with Selco.

We pride ourselves on being an equal opportunities employer and are committed to creating a work environment that is diverse, inclusive and welcoming to all. Our aim is for Selco colleagues to be a true representation of all sections of society. We are committed to the Health and Safety of our Colleagues being our top priority.

The Job

• Working as part of a team providing excellent customer service wherever there is interaction with one of our customers
• Using specialist equipment such as the sawmill, paint mixers and forklifts
• We sell building materials, so there will be an element of manual handling, we can make reasonable adjustments if you need them
• Merchandising stock displays and replenishing shelves across the branch
• The contracted hours for this role are 37 or more

What's in it for you?

Here at Selco, we value our colleagues, and you will be entitled to a whole host of benefits when working with us. We offer a wide range of lifestyle perks, including;

• Free health cash plan, making it easy for you and your family to get the healthcare you need and claim back the costs.
• Profit Based bonus scheme, up to £175 per month.
• Discounts and offers at thousands of retailers, cinemas, restaurants, amusement parks and gyms.
• Generous staff discount on all products sold in store.
• Competitive company pension scheme.
• Cycle to work scheme.
• Holiday Buying.
• Free life assurance.
• Share save scheme.

At Selco, the opportunities for professional growth and development are limitless. We actively support and encourage internal advancements through a fully developed and supported career path, with plenty of training opportunities along the way to help you develop the career path you want.

About Us

Fancy developing your career with the UK's fastest growing builders' merchants? We're on the lookout for enthusiastic and ambitious individuals with a 'can do' attitude to help us serve the nation's tradespeople.

We won't pretend it's not hard work and at times a challenging environment however you'll be working with some great people and in return we offer a first-class rewards package.

We're growing year-on-year with no signs of slowing down. With new branches opening their doors nationwide, this is your chance to be a part of our exciting journey and build your career with Selco.

We pride ourselves on being an equal opportunities employer and are committed to creating a work environment that is diverse, inclusive and welcoming to all. Our aim is for Selco colleagues to be a true representation of all sections of society. We are committed to the Health and Safety of our Colleagues being our top priority.