Total 32 Junior Executive customer service job vacancies in Manchester, Greater Manchester, M5 3GR

Jewson Partnership Solutions (JPS), who specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for a Customer Service Advisor who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).

Hours - 7.30 - 5.00 Monday to Friday

Location - Unit 3, Wood Street, Manchester, M11 2FB

Key Responsibilities

• Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values

• Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible

• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey

• Keep the branch and yard looking clean and tidy, to make a great first impression on our customers

• Maintain stock levels, carrying out regular stock counts

• Work with colleagues to suggest opportunities for improvement

What's in it for you?

• Retirement Savings Plan (Pension) - with Legal & General

• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.

• WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway

• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)

• Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover

• Employee Discount

• Refer a Friend scheme

• Wellbeing Centre via WorkPerks

• New Reward and Recognition programme - launching soon!

Required Skills and Experience

• Previous industry experience preferred but not essential

• Experience in a customer facing environment

• Passion for working with people

• A positive can-do attitude

About us

At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

Europcar is looking for Customer Service Returns Assistant

You've probably heard of Europcar. You perhaps think we just rent cars at the airport. We do so much more!

Would you like to be part of the Europcar team? Are you someone who enjoys customer facing roles and working as part of a diverse team? We are looking for Customer Service Assistant at our Manchester Airport location to work as part of our vehicle returns team.

You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service at every stage of the rental process. This will include working in our car parks to assist our customers at the beginning and end of their Europcar experience.

Your previous experience should demonstrate your passion for service and a level headed approach to dealing with the daily challenges of a busy customer environment.

What we can offer you:

• Competitive Basic Salary
• Bonus earnings potential
• Starting 6 weeks holiday (including bank holidays), increasing with service
• Enhanced Maternity Leave (subject to service and earning qualifications)
• Free on site car parking
• Pension and a life insurance scheme
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts*
• Discounted hotel rates through the Accor Group after 12 months service*
• Cycle2Work*
• Free annual eye tests
• Confidential legal and support service through BUPA
• Career progression and development

*forms part of current non contractual benefit offering

Key skills required:

• A full, valid clean driving licence, with a minimum of 4 years driving experience is required
• Excellent communication and face to face interpersonal skills
• Ability to work as part of a team in a fast-paced environment
• Flexibility in your working hours, including availability during the day, evenings and weekends - our locations can offer you a wide variety of shifts.
• Car rental/sales experience is desirable but not essential (training will be provided

Why choose Europcar?

We operate a wide range of vehicle mobility products including vehicle rental and car sharing services. We help businesses keep their people on the road in low emission vehicles and we're adding more electric vehicles to our fleet every day. We supply the vans that are used to deliver your online shopping. And, we think most importantly, we provide a working environment for our colleagues that is flexible and nurtures their career ambitions. Everyone counts at Europcar.

We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to - and benefit from - our success.

Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development.

If you believe you have what it takes to become a successful Customer Service Returns Assistant within Europcar, then please apply today!

Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on a speculative applications being sent.

SJ1

Trade Counter Sales Assistant
Bolton
Monday - Friday 7.00am - 3.00pm / 8.00am - 4.00pm
Permanent
£25,000 -£28,000 per year Depending on Experience

Service Care Solutions have an exciting new job opportunity for a Trade Counter Sales Assistant to work for a well-established client based in Bolton.
Our client is a well-established business in Bolton specialising in the sale of Cut and edged material, serving the public & trade for over 20 years.
Job overall.
You would be working in a close-knit team and the main purpose of your role will be to build first class relationships with customers both over the telephone and face to face, whilst maintaining excellent customer service. You will be responsible for providing quotations to customers, follow them up and proactively develop sales. A good knowledge of board products and experience working in a similar role would be essential although training will be provided.
Responsibilities.

• Provide potential and existing customers with the highest level of customer service.
• Maintain up to date product and industry knowledge.
• Develop long term collaborative relationships with customers.
• Handling cash/card transactions
• Processing and inputting to IT systems and handling paperwork
• Arranging delivery and collection of orders in accordance with the customers' requirements
• Taking of orders, processing, and following them through to completion
• Meet and greet customers.
• Check stock and delivery dates.

Requirements

• Relevant and/or industry specific experience
• A high level of computer literacy
• A high degree of accuracy and attention to details
• Friendly, professional, confident, and reliable approach
• Comfortable with some lifting and moving stock.

Benefits:

• Company pension
• Employee discount
• Free onsite parking

Experience:

• Trade Counter: 1 year (required)
• Industry specific: 1 year (preferred)

The Package
This is a Permanent role.

Referral Bonus
If this Trade Counter Sales Assistant role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Trade Counter Sales Assistant role, please send your CV to mickey.stepans@servicecare.org.uk or call me on 01772 208 967 to discuss the vacancy in more detail. Also, if this Trade Counter Sales Assistant role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all industrial-related vacancies across the region.

Job Title: HR Assistant
Salary: £11-12 PAYE(Inclusive of Holiday Pay) | £14-£15 P/H LTD Umbrella
Hours: 37 Hours Per Week
Type: Temporary Ongoing
Location: Bury, BL9
Start Date: ASAP

Are you ready to join a dynamic HR/Payroll team in a fast-paced environment? We are looking for an experienced HR/Payroll Assistant to support during a period of increased workload and staff absence. This role will play a critical part in ensuring the smooth operation of HR and payroll services, particularly during a time of restructuring and staff transfers under TUPE.

Key Duties and Responsibilities:

• Process transactions across HR and payroll systems, including creating positions and completing staff transfers.
• Produce and issue variation-to-contract documents.
• Verify and ensure employee pay accuracy.
• Support ongoing restructures and TUPE transfer processes.
• Manage mini-projects and additional processing tasks as required.
• Follow established processes while using initiative to manage workload effectively.
• Adapt to changes quickly and maintain flexibility in a dynamic work environment.

Qualifications and Experience:

• Previous experience in a similar HR/Payroll environment is essential.
• Strong attention to detail and ability to process transactions accurately.
• Proficiency with HR/Payroll systems.
• Ability to manage workloads independently while adhering to tight deadlines.
• Flexibility and a proactive approach to change management.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

Service Care Solutions are looking for a Project Worker to work within The Manchester College on a contract basis.

Location: Manchester

Job role/responsibilities:
The role is based within the Foundation Learning Department at Manchester College, in partnership with Manchester Secondary Pupil Referral Unit (PRU). The Project Worker plays a pivotal role in supporting the educational and personal development of young people who are excluded or at risk of exclusion from mainstream education.

• As directed by the Alternative Provision Coordinator, the Project Worker will identify, assess, and meet the support needs of students to ensure that equal access to high quality education is achieved.
• Work collaboratively with staff, including teachers, support workers, schools, and external agencies, to provide comprehensive support to students.
• Liaise with colleagues, parents, and other professionals regarding the academic and personal development of students.
• Maintain clear and effective communication with parents/carers, keeping them informed of student progress and any concerns.
• Create realistic and SMART targets relating to attendance and punctuality.
• Maintain accurate records of student progress, behaviour, and attendance, documenting observations, interventions, and outcomes.
• Utilise the college record keeping systems to provide regular feedback for students and parents/carers through written reports and review days.
• Create and maintain a safe, nurturing, and inclusive learning environment.
• Supervise learners throughout the day, e.g. arrivals, departures, breaks, lunchtimes, and classroom support.
• Ensure the safety and wellbeing of all students, adhering to safeguarding policies and procedures, and promoting a culture of vigilance and care.
• Respond to crises or emergencies involving students, providing immediate support and following established protocols for safeguarding and intervention.

Knowledge/experience required:

• Relevant appropriate experience working in a youth related environment.
• Significant experience of working with school-age learners.
• Previous experience of working with emotional regulation and with positive behaviour/de-escalation strategies.
• Excellent communication and interpersonal skills.
• Strong organisational skills and the ability to work both independently and as part of a team.
• Flexibility and adaptability to work in a fast-paced and dynamic environment.
• Ability to work effectively as part of a team and support a culture of teamwork within a multidisciplinary environment.
• Proficient IT skills and a solid working knowledge of Microsoft Office.
• A commitment to promoting equality, diversity, and inclusion.
• Awareness of cultural diversity and proficiency in cultural competence to effectively engage with students from diverse backgrounds and communities.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

Student Advice & Support Assistant (customer service role)
QA Higher Education, Manchester City Centre
Monday - Saturday 5 days per week, fulltime contract, on campus daily

Do you have experience within a busy student facing or customer support environment or are you a recent Graduate looking to gain experience and grow your career within the Education sector?

Are you used to a fast paced, customer facing role where you are constantly multi-tasking? If so, we have the perfect opportunity for you!

About the role: As a member of the Student Advice & Support Centre (SASC), you will provide customer advice, support, and information services to our students contributing to our outstanding student journey and experience.

You will work alongside a wider team acting as the first point of contact for all QA Higher Education students, handling a full range of student enquiries received face-to-face, telephone and virtually), referring to more specialist teams where appropriate.

Your ability to give our students an excellent level of customer service is vital to our student success. Good IT, ability to use our CRM system, Word and Excel skills a MUST!

NB in general you will be required to work one evening until 9pm per week and on average one Saturday per month

Here's some of what be doing: (click through to read the full JD)
Support the SASC Team Leaders in ensuring the delivery of an excellent forward facing customer service for all centres.
Log and refer enquiries using various QAHE systems.
Use initiative to resolve queries that have a readily available answer by reference to policy, experience and/or where some discretion can be applied.
Work to specific procedures to ensure a consistent and excellent customer service.
Act as a more knowledgeable team member to resolve non-standard or complex queries or advise when to escalate. Acting as the front-line service for various student support related departments.
Assist in various aspects of the service development as deemed appropriate.
Responsible for ensuring that all enquiries are answered in a timely manner, that referrals are correctly made, and students are receiving consistent information.
Use the Student Portal and FAQs developed within the SASC teams to answer and refer student queries.
To support the enrolment of all new students providing a timely and seamless customer experience.

Bring your experience:
Good administration skills with attention to detail.
Excellent knowledge of Microsoft Office applications, in particular, Excel and Word.
Excellent written and oral communication and interpersonal skills.
Managing a busy and varied workload, in a pressurised environment, meeting required deadlines
Exceptional problem-solving skills with the ability to work on own initiative.

#administration
#graduateopportunity
#manchester
#studentsupport
#administrator
#customerservice
#LifeAtQA

A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.
We look forward to hearing from you!

This is an excellent opportunity for an enthusiastic and able lawyer to join the in-house legal team at Warrington Borough Council. Based within the Legal Safeguarding Team you will primarily work in the area of Adult Social care and/or Education.

You will be a key member of the team. The post involves provision of significant levels of support to the Legal Services Manager, solicitors and social work clients.

You will need excellent communication skills, team skills and the ability to interpret legislation in a common sense and practical manner, having due regard to the Council's legal responsibilities. Strong organisational and IT skills are essential. We offer a supportive environment within a friendly and progressive team with Lexcel accreditation.
Order is for ASC or Education paralegal/legal asst not property.

Service Care Solutions are currently recruiting alongside a Local Authority in the Greater Manchester area, who are looking for a Legal Assistant to join their Children's Team. They are offering a great opportunity for candidates with experience or those with a law degree wishing to gain entry level experience as a Legal Assistant to apply.

ROLE: Childcare Legal Assistant
RATE: £15-£20ph
BASED: Manchester - Hybrid working
CONTRACT LENGTH: 6 Months ongoing

The Role/ Responsibilities

• They will work alongside a Senior Legal Assistant undertaking Childcare proceedings.
• Requesting and filing evidence, answering calls, booking Counsel.
• Drafting and preparing Bundles
• Working and supporting Lawyers on Childcare matters.

The Person

• Experience within Childcare Law is a benefit but the council is open to candidates with a law degree / LPC / bar finals passed, looking to gain entry level experience
• Great communication skills, written and oral.
• Prompt, organised and efficient.

Benefits

• Weekly Pay
• Hybrid Working
• Flexible Hours

If this Childcare Legal Assistant vacancy sounds right for you or someone you may know, don't hesitate to get in touch with Aanisah Khan via email Aanisah.Khan@Servicecare.org.uk or via phone on 01772208969

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Service Care Solutions are currently recruiting alongside a Local Authority in the Greater Manchester area, who are looking for a Legal Assistant to join their Children's Team. They are offering a great opportunity for candidates with experience or those with a law degree wishing to gain entry level experience as a Legal Assistant to apply.

ROLE: Childcare Legal Assistant
RATE: £15-£20ph
BASED: Manchester - Hybrid working
CONTRACT LENGTH: 6 Months ongoing

The Role/ Responsibilities

• They will work alongside a Senior Legal Assistant undertaking Childcare proceedings.
• Requesting and filing evidence, answering calls, booking Counsel.
• Drafting and preparing Bundles
• Working and supporting Lawyers on Childcare matters.

The Person

• Experience within Childcare Law is a benefit but the council is open to candidates with a law degree / LPC / bar finals passed, looking to gain entry level experience
• Great communication skills, written and oral.
• Prompt, organised and efficient.

Benefits

• Weekly Pay
• Hybrid Working
• Flexible Hours

If this Childcare Legal Assistant vacancy sounds right for you or someone you may know, don't hesitate to get in touch with Aanisah Khan via email Aanisah.Khan@Servicecare.org.uk or via phone on 01772208969

We also welcome referrals for this position, where a successful recommendation would be worth £250.