Total 539 care provider job vacancies in Manchester, M13 9WL

Job Description

Level 3 Nursery Practitioner

Salary: £25,000 - £26,000

We are seeking a dedicated and experienced Nursery Practitioner Level 3 to join our client's team. The ideal candidate will have a deep passion for fostering the growth and development of young children and a genuine interest in creating a safe and fun environment to support their learning journey.

Qualifications

• Recognized Qualification: Possess Level 3 in Early Years or above, providing a robust foundation of theoretical knowledge and practical skills for supporting children's development.
• Dedication and Expertise: Demonstrate a proven track record of dedication, expertise, and passion for early years education as a Nursery Practitioner.
• In-depth Familiarity: Showcase in-depth familiarity with child development, early years education principles, and best practices, informed by the latest research and industry standards.
• Exceptional Communication Skills: Exhibit exceptional communication and interpersonal skills, fostering strong, nurturing relationships with children, adults, and effectively engaging with parents and caregivers.
• Collaborative Approach: Embrace a collaborative approach as a strong team player, contributing to a positive, inclusive, and supportive work environment.

Benefits:

• Company pension scheme
• Employee wellbeing programme and support
• Discounted childcare
• Team events and staff recognition
• Training and development opportunities

Responsibilities

• Create a Secure and Engaging Environment: Develop and maintain a secure and engaging environment for young children, encouraging curiosity and facilitating exploration.
• Age-Appropriate Activity Development: Design and implement age-appropriate activities that nurture children's social, emotional, physical, and cognitive development, tailored to their individual needs and interests.
• Assessment and Progress Monitoring: Assess and monitor each child's progress, maintaining open and effective communication with parents and caregivers to offer comprehensive feedback and support.
• Team Collaboration: Collaborate with the team to cultivate a positive environment for both children and colleagues, championing a culture of respect, compassion, and teamwork.
• Regulatory Adherence: Ensure adherence to nursery policies, procedures, and regulatory standards, prioritizing the welfare and advancement of children.

Reference: WILL80002/MW

INDCHI

Job Description

Level 3 Nursery Room Leader
Salary: £28,000 - £30,000

We're looking for a dynamic, highly skilled Level 3 Nursery Room Leader to become a key part of a forward-thinking team. If you're committed to providing exceptional early years education and have the leadership ability to inspire, support, and develop a team, this is the perfect opportunity for you.

What We're Looking For:

• Level 3 in Early Years Childcare (or above) is essential.
• Extensive experience as a Room Leader or in a similar senior role within an established nursery.
• A thorough understanding of the EYFS framework, child development theories, and safeguarding protocols.
• A proven ability to lead, mentor, and inspire a team of childcare professionals, fostering a positive and collaborative working environment.
• A genuine passion for the early years, with a strong commitment to delivering the highest standards of care and education.
• Exceptional organizational skills, able to manage time effectively, handle multiple responsibilities, and stay on top of administrative duties.

Benefits for you:

• Company pension scheme
• Employee wellbeing programme and support
• Discounted childcare
• Team events and staff recognition
• Training and development opportunities

Key Responsibilities:

Leadership & Team Management: Oversee daily operations, ensuring high-quality care and education. Lead, mentor, and support nursery staff, fostering professional growth and best practices.

Curriculum Planning: Design and implement engaging, age-appropriate activities in line with the EYFS framework, tailored to meet each child's individual needs.

Parent & Family Engagement: Build strong relationships with families, providing regular updates and support on their child's development.

Safety & Compliance: Ensure a safe, clean, and secure environment, adhering to safeguarding and health and safety standards.

Administrative Duties: Manage observations, assessments, and individual learning plans while maintaining accurate records.

Reference: WILL80001/MW

INDCHI

Care Assistant Days

Bright Meadows Care Home, Breightmet, Bolton, BL2 5NB

Harbour Healthcare

£11.55 Starting rising to £11.80 on completion of NVQ

Are you ambitious? Do you want something else? Are you looking for new energy?

We are on the hunt in Breightmet, Bolton for our next amazing Care Assistants!

Our Care teams are the superheroes of the business, supporting our residents and providing peace of mind to families that their loved ones are in the best of care.

But what is important to know, is that you do not need to have had previous experience in this field, nor do you need qualifications – we are happy to work with you to help you become our next superhero care worker.

Have you ever asked the question – Why get into Care?


Care is one of the most rewarding jobs you can do.
We can offer Flexible working patterns to suit your needs.
Training and Development opportunities are tailored to you.
Great company benefits.
Real Job satisfaction
You are providing peace of mind for family members.


What are the Tangible benefits for working for Harbour?


A duvet day on your birthday!
Perkbox Account with discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!
Wellness and Employee Assistance programs
Staff recognition award ceremonies
Employee of the month schemes
Opportunities for training and career progression
Company pension scheme
Uniform
Seasonal Company events, competitions and incentives
Employee referral scheme
On-site parking


The duties are varied, and no two days will be the same. Our residents are individuals, and they all deserve to be treated as such. However, as a general guide, duties may include some support with personal care needs, as well as help to take part in a wide range of special interests and activities that support their health and wellbeing such as arts and crafts, watching the footie, drama, musical evenings, gardening, shopping trips and social occasions.

Who are Harbour Healthcare?

We are a Family run business with 20 Care Homes across the UK and are growing year by year.

Inclusion is how we unleash the power of diversity. We strive to foster belonging and empowerment at work. Harbour Healthcare listen and engage with our diverse communities, and we value teamwork within our diverse workplace.

Having family traditions at heart, our philosophy is actually quite simple. We strive to provide an excellent standard of care to our residents, treating them with complete dignity and respect.

We are looking for people who care regardless of qualifications or experience. We care more about you sharing and demonstrating our values, which are, -


Humility
Accountability
Achievement
Passion
Integrity


We will give you all the training and support you need, such as obtaining a qualification in health and social care and opportunities for promotion and career growth.

£500 Welcome Bonus after successful completion of a 6 month probation (Terms apply)

Harbour Healthcare have won many accolades and awards over the years from carehome.co.uk Top 20 Awards, now for the 5th year running as well as Disability Confident Committed.

Please note that all our positions require an Enhanced DBS check in relation to Children and Adults.

Interested? – Go on and click that apply button now!

Proud member of the Disability Confident employer scheme

Company: Service Care Solutions
Trust: Greater Manchester NHS Foundation Trust
Location: Rawnsley Building, Manchester M13

Position: Community Psychiatric Nurse
Specialisation: CMHT

Shift Pattern: Full-time
Pay Rate: Day £27ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Responsibilities:

• Conduct comprehensive assessments of clients' mental health status, including evaluating symptoms, behaviours, and functioning levels.
• Develop individualized care plans in collaboration with clients, their families, and other healthcare professionals to address specific mental health needs and goals.
• Coordinate care and services among various providers, ensuring clients receive comprehensive support and follow-up care.

Qualifications and Requirements:

• Must hold a mental health nursing degree
• Fully enhanced valid DBS
• Car driver is essential
• Community experience

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£27ph LTD | £24.29 PAYE Inclusive | £21.68 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

Service Care Solutions are working alongside a successful law firm, based in Greater Manchester, which needs a Commercial Property Senior Solicitor to join its growing team.

This role pays a competitive salary of £50,000 - £60,000 annually

Key Responsibilities:

• Draft and negotiate high-value lease agreements, purchase agreements, option agreements, and development agreements.
• Provide expert legal advice to clients on all aspects of commercial property law, including property rights, zoning laws, development projects, and land use regulations.
• Lead, mentor, and manage a team of junior solicitors, paralegals, and administrative staff within the commercial property department.

About you:

• Strong communication and interpersonal skills.
• Experience in commercial real estate or property law with at least 7 years PQE.
• Ability to conduct in-depth legal research and analysis.

Benefits:

• Pension Scheme
• Bonus Scheme
• Holiday Allowance
• Hybrid Working

If this Commercial Property Senior Solicitor role sounds like an opportunity that is right for you or someone you know, then don't hesitate to get in touch with Aanisah Khan via email, Aanisah.Khan@servicecare.org.uk, or via phone at 01772208969.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Company: Service Care Solutions
Trust: Greater Manchester NHS Foundation Trust
Location: Breightmet Health Centre, Bolton, BL2 6NT

Position: Community Psychiatric Nurse
Specialisation: CMHT

Shift Pattern: Full-time
Pay Rate: Day £27ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Responsibilities:

• Conduct comprehensive assessments of clients' mental health status, including evaluating symptoms, behaviours, and functioning levels.
• Develop individualized care plans in collaboration with clients, their families, and other healthcare professionals to address specific mental health needs and goals.
• Coordinate care and services among various providers, ensuring clients receive comprehensive support and follow-up care.

Qualifications and Requirements:

• Must hold a mental health nursing degree
• Fully enhanced valid DBS
• Car driver is essential
• Community experience

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£27ph LTD | £24.29 PAYE Inclusive | £21.68 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

We are currently looking for 3 experienced Health Care Assistants for a range of premium clients in the area! We are looking for reliable, kind and compassionate individuals to join our outstanding team in providing the best care for our clients. Phoenix Care staff are a family owned and ran company who provide staff throughout the Midlands, Lancashire and Cumbria. We would love the opportunity to supply your homes with staff. We supply Nurses, Senior Health Care Assistants and Health Care Assistants.

We are looking for individuals with experience with service users with complex disabilities (2 or more of the following: Deaf or hearing impairment, Blindness or vision impairment, Learning disabilities, Autism etc). We are looking for multiple candidates for a range of services across the West Midlands.

Daily duties vary but often include:

• Assisting with meals and/or mealtimes
• Helping with personal care such as washing, dressing, hair, mouth and skin care, and eating and drinking
• Escorting clients to an activity or a medical appointment
• Chatting and engaging with relatives and providing care updates
• Companionship and being a friendly face around the home
• Helping with household tasks such as laundry
• Shopping as well as support in their Community Services

Requirements:
• Minimum 12 months experience in a care role (Paid & in the UK)
• For Immediate starts only, a current active DBS dated within the previous 9 months. Our 24/7 support team can assist with any re-applications!
• A driving licence and own car is preferred but not essential

Benefits:
• Minimum £11.44 p/hour (PAID WEEKLY)
• Holiday pay & Pension scheme available
• Uniform provided
• Fully Flexible working hours (Full & Part time available!)
• 24/7 support team
• Never work on your birthday!

A client within the Private Sector based in Merseyside is currently recruiting for a Project Manager to join their team as soon as possible. The client is offering a full time, permanent position with the ideal candidate having experience of working within a consultancy environment.

The Role

Key purpose of the role is to provide consultancy services across a range of projects and be responsible for all aspects of service delivery from inception to completion.

Key responsibilities will include but not be limited to:

• Be responsible for the quality / delivery of the product / service whilst ensuring that all necessary procedures are followed to ensure our obligations are contractually and professionally completed;
• Manage internal resources and staff to ensure timely delivery;
• Contribute to the profitability of the business, both as an individual and in terms of the office as a whole;
• Generate repeat commissions from existing clients and secure commissions from new clients;
• Represent the business at external networking groups;

The Candidate

To be considered for this role you will require BSc or equivalent is essential in a construction related discipline and have significant commitment towards personal professional development:

It will be essential to be in experiences in the below:

• Experience of workload demand planning and developing resourcing strategies to deliver the work plan;
• Have good techniques and processes for tracking progress with tasks assigned to others and for dealing with delivery issues;
• Substantial experience of preparing, monitoring, and controlling budgets within a value for money framework;

The client is looking to move quickly with this role and as such are offering between £55,000 - £62,000 p/a.

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus u27.64pon completion of an initial probationary period.

Company: Service Care Solutions
Trust: Pennine Care NHS Foundation Trust
Location: Parsons Lane, Bury, BL9

Position: Community Psychiatric Nurse
Specialisation: Older Adults

Hours: 4 days | 8am - 6pm | Weekends Included
Pay rate: Day £27ph, £30ph, £32ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Role and Responsibilities:

• To manage a caseload in the community, providing mental health assessments for older adults
• Assist in our mission to reduce unnecessary psychiatric admissions amongst older adults.
• To assess, discharge and signpost to relevant treatment services

Nursing Qualifications and Requirements:

• Hold a PIN number as a registered mental health nurse.
• Fully enhanced valid DBS
• Must have own vehicle

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£27ph LTD | £24.29 PAYE Inclusive | £21.68 Exclusive
£30ph LTD | £26.93 PAYE Inclusive | £24.03 Exclusive
£32ph LTD | £28.69 PAYE Inclusive | £25.60 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

Company: Service Care Solutions
Trust: Pennine Care NHS Foundation Trust
Location: Oldham, OL4 or Stockport, SK2

Position: Mental Health Practitioner
Specialisation: CAMHS Crisis Team

Hours: Full-time | Part-time considered
Pay rate: Day £27ph, £30ph, £32ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Role and Responsibilities:

• You will develop holistic, safety and recovery focused care plans and mobilise support around the child and family to promote resilience and reduce the likelihood of future crisis episodes.
• To support young people and families under a number of different pathways including an in reach and assessment model where a young person has been admitted to a paediatric ward, rapid intervention on 72-hour care pathways and longer-term intervention on 4-6 week care pathways.
• Direct work with young people will take place in clinical environments including emergency care settings and paediatric wards; community settings such as schools as well as home environments.

Nursing Qualifications and Requirements:

• Hold a PIN number as a registered mental health nurse.
• Fully enhanced valid DBS
• Must have own vehicle

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£27ph LTD | £24.29 PAYE Inclusive | £21.68 Exclusive
£30ph LTD | £26.93 PAYE Inclusive | £24.03 Exclusive
£32ph LTD | £28.69 PAYE Inclusive | £25.60 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Quality Engineering - Oldham - Aerospace Manufacturing

About The Company & Role

My client is an established and leading provider of precision engineering solutions and services, supplying a variety of precision machined components for the Aerospace industry sector. With a commitment to quality and innovation, they take pride in their skilled team and cutting-edge technology. As they continue to grow, they are looking to recruit an experienced Quality Inspector with a strong understanding of AS9100 and FAIR.

As Quality Engineer you will play a key role in overseeing quality assurance processes, conducting inspections and tests and ensuring compliance with industry regulations.

Key Responsibilities:

• Maintain and continually develop robust quality plans and procedures for machined components
• Inspect and verify parts across all stages of the manufacturing process for a variety of precision machined components in a variety of materials
• Conduct First Article Inspection Reporting (FAIR)
• Ensure all parts produced are in line with drawing and specification requirements
• Manage and report on non-conformances
• Perform Root Cause Analysis and resolution, ensuring correct rework of parts where appropriate, necessary
• Collaborate with the wider team to ensure quality and production targets
• Manage customer returns, liaising and communicating with external customers to ensure positive relationships and resolution of non-conformance
• Assist and report on monthly statistics
• Drive continuous improvement initiatives within the quality management systems

Experience Requirements:

• Previous experience in a similar role ideally gained within a Precision Engineering and/or Aerospace manufacturing environment
• Strong experience and understanding of AS9100
• Working knowledge of First Article Inspection Reports (FAIR AS9102)
• Conversant in the use of Mechanical Measurement Equipment (verniers, micrometers, calipers gauges etc.) and CMM
• Knowledge of performing first-off, stage and final inspection
• Confident reading and interpreting engineering drawings
• Capable of working independently and with minimal supervision
• Effective communication skills and computer literacy, including strong Excel skills
• Experience in the use of Problem Solving, Investigation and Control techniques (8D, 5Whys, APQP, PPAP, FMEA, PFMEA, SPC etc)
• Previous experience performing Quality Audits would be highly desirable

At Revelation Social Care Ltd our care workers are as important as the people we care for. Experience is NOT essential for this role as training will be provided to ensure you are able to provide quality care to our customers.
NO SPONSORSHIP

If you are a resident in the UK, eligible to work without restriction and do not need sponsorship, we would love to hear from you.

If you think that you could make a difference in someone's day and genuinely care about people who wish to remain in their own homes then we have the opportunity for you.

Are you looking for a rewarding role in care where your work is valued?

Join our Community Care team. Clients are at the heart of everything we do. We take pride in you as a Carer as you are the backbone of our community services.

We need people just like you to help care for these people sharing our values of Teamwork & Partnership, Quality & Best Practice, Openness & Honesty, and most importantly, Kindness, Understanding, and Respect.

Why join us?
Excellent Pay £11.44
Enhanced Bank Holiday rates.
Career development and progression to higher roles within the company.
Opportunity to study for Diploma in Health and Social Care.
Quick turnaround for interview and induction.
Company Pension.
Mileage - 45p per mile.

Typical shift pattern:
06:45-15:30 & 16:00-21:30

Qualifications:
Experience is not essential for this role as full training will be provided.
Due to the nature of the role, ideally, we would prefer people with a full UK driving license, with access to their own vehicle. However, this is not essential as we do have walking positions for those who are willing to use public transport to get to the client's homes.
Must have own transport.

Skills:
Caring Attitude.
Good communication skills.
Be responsible and able to work unsupervised.
To be reliable and punctual, as you must be able to commit to attending all service user's calls.
Happy, cheerful, and a good sense of humour.
Flexibility.
Able to work weekends.