Total 11 care provider job vacancies in D14 Geylang, Eunos

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

In this role, you will deliver comprehensive, client-centred care coordination that ensures each individual receives the highest quality support tailored to their unique needs. You will be coordinating and overseeing seamless discharge planning, closely monitoring and evaluating client progress, and providing essential education and guidance to clients and their families about the Home Care Services available.

Our goal is to empower clients and their families to feel confident and well-informed, enhancing their experience and continuity of care at home.

You will need to

• Work closely with internal stakeholders to ensure the smooth delivery of services
• Manage inquiries on NTUC Health services and coordinate requested services
• Assess customer needs using screening tools and recommend suitable NTUC Health service packages
• Collaborate with NTUC Health divisions and external partners on service referrals, submit referral forms, and ensure follow-up on action points
• Conduct regular home visits and telephone follow-ups to engage with clients
• Collaborate with social and health partners to recommend appropriate care programs
• Counsel and educate caregivers on providing effective care, support, and available financial assistance
• Work closely with the Operations and Nurse Manager on client discharge from services
• Participate in regular program development and evaluation to improve service offerings
• Lead or participate in initiatives aimed at driving revenue growth and increasing service utilisation

• Diploma or Advanced Diploma in healthcare-related disciplines
• Minimum 3 years experience in community healthcare settings in Singapore

You should

• Thrive in a collaborative and dynamic environment
• Have strong communication and stakeholder management skills
• Passion in community services and service-oriented
• Be proficient in Google Suite Applications

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA.

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work on a 6day work week – Retail hours: 12.30pm – 9pm with Off on a fixed weekday.

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives and internet are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work on a 6day work week – Retail hours: 12.30pm – 9pm with Off on a fixed weekday.

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives and internet are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

Location: Tampines (Transport Provided @ Serangoon, Woodlands, Jurong East etc.)

Working Hours: Mon - Fri (8am - 5pm)

Salary: Basic Up to $3200 + Benefits + Bonuses

Job Scope:
- Handle order processing and fulfillment for the warehouse to ensure smooth & prompt delivery.
- Reply to emails from customers on enquiries, feedback and order placements.
- Prepare customer's reports and maintain database of customers in the system.

Requirements:

- Min O level/ Diploma In any field

Job Role Description

A Student Care Facilitator creates a safe and supportive learning environment for students, manages their behaviour, and effectively communicates with parents and stakeholders. He/She is primarily responsible for ensuring the safety and well-being of students at all times in the Student Care Centre. He/She facilitates and guides children in their daily routines, activities, and programs. He/She is responsible for implementing daily class activities, documenting student activities, progress, and behaviour, tracking student activities, and collaborating with colleagues within student care and from various sectors to support students with specific needs.

As a Student Care Facilitator, he/she builds rapport with parents and serves as the first point-of-contact for parents in all matters related to the child. The ideal candidate is proactive and pre-emptive, striving for an incident-free and accident-free student care centre.

The Student Care Facilitator is also responsible for adapting and implementing age-appropriate lesson and activity plans, and demonstrating excellent interpersonal and collaborative skills. He/She approaches classroom and behaviour management with patience and a positive attitude.

A passion for working with children, strong organisational skills, and the ability to adapt to diverse needs are essential for this role.

Critical Work Functions and Key Tasks

Classroom Management

• Create a safe, stimulating, positive, and supportive learning environment in the classroom
• Establish clear expectations and rules for behaviour in the classroom and consistently enforce them
• Foster and maintain integrated and inclusive student care environment in which students with varying abilities and needs (including hearing loss and mild to moderate SEN) play and learn together
• Foster positive relationships with students, promoting a nurturing and inclusive environment
• Foster a positive and inclusive classroom environment that prioritises the needs, interests, and well-being of the students
• Utilise various strategies and techniques to address and prevent challenging or negative behaviour, including positive reinforcement, redirection, and conflict resolution
• Take a child-centric approach by actively listening to students, respecting their opinions, and recognising and valuing their individual differences and strengths

Behaviour Management

• Monitor and manage student behaviour, addressing any disciplinary issues promptly and in accordance with center policies
• Use effective communication and conflict resolution skills to promote a harmonious environment
• Provide guidance and support to students in developing their social-emotional skills and positive values
• Use positive behaviour techniques to reinforce good behaviours

Parent Communication and Management

• Serve as the primary point of contact for parents and effectively builds positive relationships.
• Regularly communicates with parents and share updates on students' progress, address concerns or issues, and collaborate with parents for the best possible care and support.

Daily Programme & Scheduling of Daily Class Activities

• Maintain a structured daily schedule with engaging activities, minimising unstructured downtime
• Plan and execute lessons and activities for holidays and ad-hoc full-days
• Incorporate both indoor and outdoor activities to provide a well-rounded experience
• Provide basic academic support and supervise homework completion daily
• Provide weekly spelling practice
• Monitor and evaluate the effectiveness of program activities and make improvements as necessary

Administration & Documentation

• Maintain accurate records and documentation related to student attendance, activities, and incidents
• Collate attendance and activity consent/registration responses; follow-up on non-responses
• Keep track and follow-up closely on the minimum attendance requirements and absence documentation of students on the financial assistance schemes
• Work closely with the Centre’s admin team to mitigate potential attendance and documentation issues

Professional Development

• Attend regular staff meetings and participate in professional development opportunities to enhance knowledge and skills
• Attend trainings, courses and refreshers for necessary skills and certifications
• Stay up-to-date with industry trends and best practices in Student Care
• Continuously improve classroom strategies based on feedback and reflection

Setting Routines and Expectations

• Clearly explain, consistently remind, and regularly encourage children to follow and practice centre-wide routines, rules, and expectations
• Ensure Centre-wide routines, rules, and expectations are displayed in a manner that is easy to see and understand

Collaboration with Various Stakeholders

• Build positive relationships with parents and stakeholders through strong communication and interpersonal skills
• Collaborate with other staff members to develop and implement effective strategies and interventions for students with specific needs or challenges

Education, Skills, and Competencies

Education and Experience

• Minimum requirement – ITE Certificate
• Preferably with teaching qualification or at least 1 year of relevant experience as a Student Care Facilitator/Teacher in a Student Care Centre
• (Bonus) Completion of WSQ Introductory Student Care Course offered by Ngee Ann Polytechnic
• Experience working with children between the ages of 7 to 14

Technical Skills and Competencies

• Classroom & Behaviour Management Skills
• Lesson Planning & Evaluation Skills
• MS Office Skills
• Familiarity with hearing aids, FM transmitters and other related technology
• Familiarity with relevant educational tools, resources, and technology
• Proficient in using software and online platforms for documentation and communication purposes

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

Our goal is to help elderly individuals maintain independence and quality of life while remaining in the comforts of their own homes. We aim to provide quality services designed to meet various care needs, from basic personal assistance to specialised nursing care, ensuring seniors receive appropriate and compassionate support.

In this role, you will be responsible for providing mentorship, guidance, and professional development to Care Associates as well as actively participating in quality improvement initiatives to continuously refine care processes and elevate service excellence. Additionally, you will play a key role in fostering a supportive team environment and implementing best practices to enhance client satisfaction and operational efficiency.

You would

• Provide and exemplify organisational standards for home personal care services
• Conduct regular field visits to ensure care is delivered according to expected standards
• Manage a team of Care Associates, offering mentorship, direction, and advocacy
• Communicate effectively with the team regarding guidelines and updates on care standards
• Monitor and manage the deployment schedule, leave, and medical leave of Care Associates
• Coordinate and arrange for regular reassessments of care plans to ensure continuity of care
• Maintain inventory and records of consumables and equipment required for service delivery
• Participate in quality improvement initiatives to enhance care processes
• Lead or participate in initiatives aimed at driving revenue growth and increasing service utilisation

You are

• Holder of Higher Nitec in any discipline
• Experienced in eldercare, healthcare, or hospitality, along with relevant leadership experience, would be advantageous
• Able to thrive in a collaborative and dynamic environment
• Skilled in communication and stakeholder management
• Passionate in community services and service-oriented
• Proficient in Google Suite Applications

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA.

Shape Young Lives and Inspire Future Generations

• Basic: $2500 - $4000 (Based on Experience)
• AWS + Performance Bonus
• 5 Days Work Week
• Location: Tanjong Katong
• Walking Distance from Paya Lebar MRT

Job Responsibilities

• Maintain a warm and welcoming environment where infants feel safe, secure, and cared for.
• Support the holistic development of infants through meaningful interactions and activities.
• Build strong, trusting partnerships with families to enhance infant care and development.
• Contribute to a collaborative and dynamic Preschool culture, emphasizing teamwork and shared excellence.

Requirements

• Possess one of the following qualifications (or equivalent):
• Higher Certificate in Infant Care (HCIC)
• Certificate in Infant & Toddler Care (CIT)
• Advanced Certificate in Early Years (ACEY)
• Prior experience in an infant care setting is an advantage.
• Warm, caring, and passionate about working with young children.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

We are a family business and we run a cosy and loving dog hotel and daycare.

Our friendly pack ranges from puppies to gentle giants. A trusted bond that we cherish and treasure for 16 years and counting.

As our pack continues to grow, we are scouting for capable, fun loving and hardworking individuals to join us.

It would be preferrable if you have some experience taking care of dogs, but it will not be a major factor if you do not have any.

Should YOU be selected, the job scope comprises of:

• dog walking
• bathing dogs
• feeding dogs
• bonding with dogs
• daily cleaning of the hotel
• and more...

Apply if you have a passion for dogs and do not mind getting your hands dirty.

DO NOT apply if you have already done so previously. It just means you were not shortlisted.

Shape young minds in a vibrant, nurturing environment!
Join our passionate team dedicated to holistic growth and innovative learning, located conveniently in Ubi.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Deliver engaging lessons, helping students grasp key concepts and complete their daily homework and spelling tasks.
• Supervise and care for primary school children (Primary 1 to 6), ensuring their safety and well-being from school to the student center.
• Communicate regularly with parents and caregivers about students’ behavior and learning progress.
• Maintain the cleanliness and hygiene of the center, ensuring a safe environment for all.
• Assist with ad-hoc duties as delegated by the Centre Head.

Requirements:

• Strong ability to guide all 4 primary school subjects: Chinese, English, Math, and Science. Proficiency in Mandarin is required to guide students in the Chinese language subject.
• A demonstrated work ethic, integrity, and a positive attitude.
• A genuine passion for working with children and supporting their growth.
• Previous experience teaching children, especially at the primary level, is preferred.

If you have the passion and commitment to excel in this role, we would love to hear from you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Shape young minds in a vibrant, nurturing environment!
Join our passionate team dedicated to holistic growth and innovative learning, located conveniently in Ubi.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Deliver engaging lessons, helping students grasp key concepts and complete their daily homework and spelling tasks.
• Supervise and care for primary school children (Primary 1 to 6), ensuring their safety and well-being from school to the student center.
• Communicate regularly with parents and caregivers about students’ behavior and learning progress.
• Maintain the cleanliness and hygiene of the center, ensuring a safe environment for all.
• Assist with ad-hoc duties as delegated by the Centre Head.

Requirements:

• Strong ability to guide all 4 primary school subjects: Chinese, English, Math, and Science. Proficiency in Mandarin is required to guide students in the Chinese language subject.
• A demonstrated work ethic, integrity, and a positive attitude.
• A genuine passion for working with children and supporting their growth.
• Previous experience teaching children, especially at the primary level, is preferred.

If you have the passion and commitment to excel in this role, we would love to hear from you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

RESPONSIBILITIES

1. Financial management and supervision

· Preparation, in conjunction with the finance manager, the management team and the ED, of the annual budget, reviewing the budget with the Treasurer and Chairman, and completing the budget process

· Managing and leading, in conjunction with the marketing and communications team, the ED and Chairman, the preparation, finalisation and communication of the annual report

· Managing, in conjunction with the finance manager and the auditors, the preparation and completion of the annual audit and the audited account; leading and managing the audit, in conjunction with the finance manager and the ED

· Reviewing and executing the recommendations of the auditors, in conjunction with the finance manager, the ED and Treasurer, and reporting the recommendations and action plans to the Board

· Preparing, for review by the ED and the Treasurer, the quarterly financial reports for the Board, and distributing the approved reports to the Board

· Supervising receipts, payments and deposits in the bank

· Supervising operating expenses and capital investments

· Supervising other financial reporting

· Assisting ED to operate within the budget and optimise resources and the allocations of resources.

2. Corporate governance management and supervision

· Preparing, in conjunction with the Chairman, and managing the annual schedule of Board meetings, AGM and Board strategy meetings

· Arranging, in conjunction with the Chairman, the Board meetings, and working with the company secretary to arrange the AGM

· Preparing and finalising, in conjunction with the company secretary, the AGM meeting agenda, resolutions, minutes and other AGM documentation

· Preparing and finalising, in conjunction with the Chairman, the Board meeting and the annual Board strategy meeting, agenda, resolutions, minutes and presentation slides; and managing following up action items

· Preparing and finalising, in conjunction with the company secretary, the annual returns, reports and documentation required by ACRA and the Charity Commissioner

· Managing and meeting the requirements and documentation of the IRAS

· Working, in conjunction with the management team, the ED and the Board on full compliance with statutory requirements

· In respect of the public donations, including (without limitation) fundraising events, overseeing the integrity, security, reporting and compliance with processes and procedures

· Overseeing the integrity, security and compliance in respect of the grants, and project and programme funding processes and procedures

· Reviewing every two (2) years and (if sought fit) suggesting amendments to WE CARE's policies, in conjunction with the management team and the ED, and presenting amendments to the Board for consideration and approval

· Ensuring, in conjunction with the ED, full compliance with statutory, legal, donor, funding, charity, financial, tax and legal requirements.

3. IT management and Cybersecurity

· Reviewing, negotiating, renewing and completing contracts with IT vendors

· Managing IT vendors

· Creating and managing the IT budgets and IT grants and funding

· Managing, tracking and auditing the software and hardware owned or operated by WE CARE

· Managing the security and integrity of information and information systems

· In conjunction with the ED, the communications and marketing team and the management team, recommending and implementing upgrades and new systems and software, to improve operations, management, and reporting requirements

4. PDPA management and DPO duties

· Reviewing annually, the PDPA policy, notices, processes and procedures in conjunction with the ED, and presenting amendments to the Board for consideration and approval

· Performing the tasks of the Data Protection Officer

· Keeping abreast of PDPC guidelines and changes to the PDP Act and regulations relevant to WE CARE

· Providing training to all staff and managers on the PDPA policy, processes and procedures

· Responding to and managing PDPA audits

5. Human resources (HR) management and supervision

· Supervising and managing the finance and administrative team

· Periodically reviewing HR processes and procedures and presenting recommendations to the ED

· Reviewing, in conjunction with the management and the ED, HR requirements, with a view to making recommendations on hiring staff and managers to the ED

· Implementing and assisting managers and the ED to implement hr processes, including, without limitation, processes relating to: reviewing resumes / curriculum vitae, and attending interviews of non-clinical staff and managers and providing service contracts; performance reviews; disciplinary action; annual discretionary bonuses and salary increments; job grades; managing and assisting with staff and management grievances and suggestions; managing and assisting with disputes and differences between staff/management; initiating, collecting and reporting to the ED on the results of annual staff and management surveys of job satisfaction, pay, management and processes at WE CARE

· Initiating and planning, with the ED, staff engagements and celebrations, to foster a sense of identity, culture, pride and job fulfilment; and to assist with the staffs' and managers' alignment with WE CARE's vision, mission and share values

· Initiating and planning quarterly communications with staff and management to update them on WE CARE's plans and to report on progress of existing plans

· Initiating, planning and implementing with the ED, the annual work plan and strategic review in October of each year, in preparation for the budget

· Becoming involved in and supporting events for staff, service users, donors and others

· Providing support for the execution of fundraising activities, in conjunction with the fundraising manager, the ED and the Board

6. Facilities management

· Manage and maintain all aspects of the WE CARE facility, including, without limitation, rental, utilities, lighting, air conditioning, ventilation, furniture and other fixtures and fittings; being supported by the Administrative team

· Initiate planning for additional space and, in conjunction with the ED, execute the plan

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Direct Supervision of:

· Finance/HR/Admin Manager

· Admin Executive

· Appointed external financial, IT or facilities suppliers or consultants.

Key deliverables

· Ensure good governance and transparency practices.

· Track governance & organizational performance standards for fulfilling our mission.

· Maintain, update and implementation of HR, operational & governance policies.

· Meeting financial goals while ensuring fiscal integrity.

· Secretariat support to the Board of Directors

· Accurate and timely submissions of monthly/quarterly/annual management reports or funding reports/accounts to key stakeholders, including the Board or funders.

· Annual budget planning and management

· Yearly Financial Statements & governance report