Total 11,789 Full-time Senior Executive business management project planning job vacancies in Australia

Job Description :

• Implementing sales objectives and strategies for the company’s range of products and services in your responsible region/area.
• Formulate sales strategies in a defined regional territory and achieve annual sales target.
• Demonstrating and presenting products.
• Establishing new business and maintaining existing customers. (Govt)
• Assist in tracking sales activities & enquiry status.
• Assist in compiling analyzing and presenting sales & marketing data to higher management for review.
• Support sales in developing and executive of marketing plan for the company’s sales & marketing activities.
• Assist in prospect canvassing for targeted list.
• Responsible for managing and servicing new and existing clients. (Govt)
• Independently develop database of potential clients for sales expansion.
• Carry out various sales activities for higher sales achievement.
• Improve Sales pipelines by maintaining good customer relationship.
• Others duties as require by sales manager as directed from time to time.

Requirements :

• Fluent in English & Malay.
• Self-motivated, Positive Attitude & Good Networking skills.
• Must possess own transport
• 3 years & above of working experience in Office Automation or Govt Business is added advantage.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities
• Paid training and development

Job Description

• Manage master schedules, project time lines and milestones; ensure planning of equipment tools, machinery, people resources (including contractors & subcontractors) are organized to meet project timing
• Work directly with project team member & subcontractor to achieve completion of the project on schedule, within budget & with quality workmanship that conforms to clients expectation & requirements
• Coordinate with other related internal departments to ensure goods are supplied on time & tracking status
• Provide weekly updates for all current and prospective projects to management
• Manage project during preconstruction process till project completion including billing & collection; pre-award activities include site surveys, feasibility reviews, subcontractor selection, coordination & submission of related documents to clients, ensure all work permits / requirements & project scope is confirmed with customer
• Responsible for tendering of projects, costing, quotations and meeting prospective clients
• Overall liaison person with product principals and customers

Job Requirements:

• Degree in Mechanical / Electrical Engineering or related discipline
• No less than 2-3 years working experience in related field (previous experience with loading dock equipment and material handling is beneficial)
• Good written and verbal communication and presentation skills, fluent in English, Bahasa and Mandarin/Chinese dialect
• Good communication skills, able to interact from plant operator, dock workers up to board room presentation
• Strong leadership skills, capable of planning, good organization skills, coordinating duties among members of workforce
• Possess good interpersonal skills; able to work independently and in a team
• Self-motivated, quick learner, positive attitude and able to work under tight schedule to meet deadlines
• Good selling, negotiation skills and sales result-oriented
• Able to multi-task and attention to details
• Possess own transport & willing to travel

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Fitness membership
• Dental insurance
• Vision insurance
• Paid training and development

UMJ Engineering is currently looking for Project Engineer/ Project Manager with the following requirements. This is a on-site role as a Project Engineer/Project Manager located in Johor Bharu, Malaysia.

JOB REQUIREMENTS

• Bachelor's Degree in Engineering or related field.
• 3 years or above working experience in project engineering, preferably in firefighting systems
• Knowledge of relevant codes, standards, and regulations related to firefighting systems.
• Proficiency in AutoCAD and other relevant software.
• Fluent in English and Bahasa Melayu. Proficiency in Mandarin is a plus
• Willing to travel and can work under pressure
• Possess problem-solving, decision-making and communication skills
• High self-discipline, independent and must be able to work overtime as needed

JOB RESPONSIBILITY

• Manage and supervise projects focused on firefighting systems.
• Collaborate with clients, architects, suppliers, and subcontractors to ensure successful project delivery.
• Evaluate and analyze project requirements and design specifications.
• Provide technical guidance in the selection and procurement of firefighting equipment and systems.
• Develop project schedules, budgets, and resource allocation strategies.
• Monitor project progress to ensure compliance with timelines and deliverables.
• Conduct site visits and inspections to verify adherence to project requirements and safety regulations.
• Coordinate with contractors and subcontractors for the installation, commissioning, and testing of firefighting systems.
• Prepare and maintain project documentation and reports.

Perks & Benefits

• Employee equity
• Basic salary (depend on working experience)
• EPF, SOCSCO, EIS
• Personal development opportunities

Scope of Responsibilities

1. Developing/Attracting new clients by innovating and overseeing the sales process for the business of Offset Packaging Boxes, POSM/POP Display
2. Running outbound campaigns (face-to-face or virtual meeting, emails, etc.) to create sales opportunities
3. Utilize social media networks such as LinkedIn and other sites to engage clients.
4. Organizes, categorizes, and prioritizes sales leads and collects market data before and during customer outreach to understand prospective customers needs
5. Communicating with clients to understand their needs and offer solutions to their problems
6. Creating positive, long-lasting relationships to maximize business sales and target with potential clients
7. Following-up on timely manner with potential clients to ensure lead conversion
8. Developing rapport business network with key decision makers
9. Excellent interpersonal skills
10. Leading cross-functional teams

Benefits

• Medical insurance
• Open culture
• Insurance
• Medical claim
• EPF
• Socso
• Commission
• Allowance
• Friendly working Environment
• 5 working Days
• Performance Bonus

Responsibilities:

• Identify new sales leads and manage the existing portfolio of in-house accounts.

• Identify potential new customers to achieve or exceed revenue goals.

• Make cold calls as appropriate to ensure a robust pipeline of opportunities.

• Prepare and deliver appropriate presentations on products and services.

• Generate leads, set appointments, and present business proposals to potential customers through various communication channels (such as sales visits, emails, telephone calls, etc.).

• Organize customer visits and negotiate contracts and packages.

• Develop quotations and proposals for customers in a timely manner.

• Create regular reviews and reports with sales and financial data.

• Compile feedback from existing and prospective customers and share it with management.

• Update and record all business development and sales activities using CRM in a timely manner.

Skills required:

• Must have experience in Minimum 3-5 years Sales experience in Freight Forwarding/ Logistics;
• Highly motivated individual with a strong product knowledge in import/export ocean (NVOCC) and air, and selling experience of value-added service 3PL solution.
• Ability to effectively communicate verbally and in writing in Bahasa Malaysia and English is required, with proficiency in Chinese being an advantage.
• Knowledge of personal computers, including Microsoft Word and Excel software.
• Have experience in Intra Asia Tradelink
• Applicant must be eligible to work in Malaysia legally

Our benefits

• On job training
• 5-days work
• We offer a competitive remuneration package which includes allowance and attractive incentive for successful candidate.

Responsibilities:

• Responsible for securing new customers, and maintaining and developing existing accounts.
• Find and develop qualified leads (cold calling), convert them through the sales process into prospects and customers
• Regular client visit to validate our service levels and develop new revenue streams
• Meet and exceed target set in terms of contributing and generating revenue
• Set-up and execute customer SOP for ensuring operating procedure meets customer expectations
• Promote the services and products of all entities, and coordinate sales efforts with other department sales

Skills required:

• Must have experience in Minimum 3-5 years Sales experience in Freight Forwarding/ Logistics;
• Highly motivated individual with a strong product knowledge in import/export ocean (NVOCC) and air, and selling experience of value-added service 3PL solution.
• Ability to effectively communicate verbally and in writing in Bahasa Malaysia and English is required, with proficiency in Chinese being an advantage.
• Knowledge of personal computers, including Microsoft Word and Excel software.
• Have experience in Intra Asia Tradelink
• Applicant must be eligible to work in Malaysia legally

Our benefits

• On job training
• 5-days work
• We offer a competitive remuneration package which includes allowance and attractive incentive for successful candidate.

Qualifications & experience

• A self-starter with an entrepreneurial spirit
• A good and effective communicator with a passion for building relationships
• Eager to learn and highly motivated to succeed

Tasks & responsibilities

• Develop new customer relationships and drive sales growth
• Collaborate with the team to create and execute effective sales campaigns

Perks & Benefits

• Basic RM5,000-RM9,000 + commission + incentive
• Flexible working hours
• Regular team activities
• Overseas incentive trips
• Open culture
• Personal development opportunities
• Remote work flexibility

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Responsibilities:

• Prospect and Develop New Accounts.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Writing sales proposals, following up on requests for information/proposals and sales leads.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.

Requirements:

• Strong phone presence and experience dialling dozens of calls per day.
• Proficient with corporate productivity and web presentation tools.
• Experience working with tools like CRM, Teams, Zoom, Microsoft Office etc.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Ability to multitask, prioritize, and manage time effectively.
• Proactive, willing to learn and a strong team player.
• Strong interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Excellent organizational skills.
• Ability in problem-solving and negotiation.
• Maintains professional image at all times.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Personal leave
• Open culture

The Business Development Executive/ Manager is responsible for identifying, developing, and managing new business opportunities in the ASEAN and European automotive aftersales markets. This role involves strategic planning, market research, and relationship building to drive revenue growth and expand the company's market presence in the automotive industry.

Key Responsibilities:

1) Market Analysis and Strategy:

• Conduct comprehensive market research to identify potential business opportunities in the ASEAN and European regions.
• Develop and implement strategic plans to penetrate new markets and expand existing ones.
• Analyze competitive landscape and industry trends to stay ahead of market changes.

2) Business Development:

• Identify and establish contact with potential clients, partners, and stakeholders.
• Build and maintain strong relationships with key decision-makers.
• Negotiate and close deals to achieve sales targets and business growth objectives.

3) Sales and Revenue Growth:

• Develop and execute sales plans to meet revenue targets.
• Track and report on sales performance and market feedback.
• Collaborate with the marketing team to create effective sales and promotional materials.

4) Client Management:

• Provide excellent customer service to maintain and enhance client relationships.
• Address client queries and concerns promptly and professionally.
• Ensure client satisfaction and long-term engagement.

5) Collaboration and Coordination:

• Work closely with internal teams, including marketing, product development, and customer support.
• Coordinate with regional sales teams to ensure alignment and synergy.
• Participate in cross-functional projects to support business goals.

6) Reporting and Documentation:

• Prepare regular reports on business development activities, progress, and results.
• Maintain accurate and up-to-date records of all business development activities

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field. A Master’s degree is preferred.
• Proven experience in business development, sales, or a related field, preferably in the ASEAN and/or European markets.
• Strong understanding of market dynamics, business strategies, and competitive analysis.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in CRM software and Microsoft Office Suite.
• Willingness to travel as required.

Perks & Benefits

• Yearly bonus
• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Job Summary

The Distribution Planning Supervisor will be responsible for managing and coordinating the activities of the distribution planning team, which includes Demand & Supply Planners and Shipping Officers. The role involves overseeing inventory control, demand forecasting, material planning, and the coordination of inbound and outbound shipments. The supervisor will ensure that all processes are accurately and timely executed, compliance with customs regulations is maintained, and continuous improvements in logistics operations are achieved.

Key Responsibilities

• • Team Leadership: Supervise and manage the activities of the Demand & Supply Planning team and the Shipping team, ensuring efficient and effective operations.
  • Team Development: Take the responsibility to develop skills and confidence of each team member as well as their ability to work independently, through regular and effective individual meetings, team meetings and daily coaching.
  • Demand Planning: Oversee the updating and maintenance of demand forecasts in the SAP system by collaborating with Blum subsidiaries and analyzing historical data.
  • Inventory Control: Monitor and adjust inventory levels to prevent overstocking or stockouts, ensuring optimal inventory turnover.
  • Supply Planning: Manage material requests from Blum production sites and suppliers based on forecasted demand.
  • Customs & Declaration Process:
  • Oversee the activities of a team of shipping officers. Ensuring that documentation for importing and exporting goods are accurately prepared and comply with Malaysian and international trade regulations.
  • Inbound and Outbound Coordination: Oversee the timely and accurate receipt of inbound shipments and coordinate outbound shipments to Blum subsidiaries and customers.
  • Data Management: Maintain accurate master data in the SAP system to support effective planning and decision-making.
  • Reporting: Generate and present regular reports on inventory status, forecast accuracy, and supply chain performance to senior management.
  • Continuous Improvement: Continuously assess and improve planning and shipping processes to enhance efficiency and service quality.
  • Problem Solving: Address and resolve any issues related to import/export processes promptly to avoid delays.

Requirement:

• • Bachelor's degree in Supply Chain Management, Business Administration, International Business, or related field.
  • Proven experience in managing supply chain functions, including demand planning, inventory control, and shipping operations.
  • Strong proficiency with SAP or similar ERP systems, specifically in inventory and production planning and import/export modules.
  • Extensive knowledge of Malaysian customs regulations, international trade laws, and transshipment processes.
  • Excellent leadership and team management skills.
  • Exceptional organizational and analytical skills.
  • Strong communication skills and proficiency in English and Malay.

Additional Information :

We hope to welcome new team members on board by February 25, 2025.

Perks & Benefits

• Commission and bonus
• Medical insurance