Total 24 administrative clerical job vacancies in Manchester, M20 4BX

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

We are looking for a highly motivated and enthusiastic receptionist to provide reception and administrative support to the Outpatient Department for Trafford General Hospital. Working as part of a friendly admin team you will have excellent communication skills and be able to work calmly under pressure using your own initiative, with an ability to prioritise work to meet deadlines.

Essentially, we are looking for a good standard of general education along with previous experience of dealing with patients or customers, and a good level of computer literacy.

We would expect the candidate to be a good team player with a flexible approach to work, providing assistance to your colleagues and cover for sickness and annual leave, helping to ensure an effective administrative service at all times.

Greet all visitors attending the reception area, ascertain their requirements and respond to those requirements accordingly.

Clarify demographics for every patient contact face to face and via telephone and ensure systems are updated regularly.

Enter clinic attendances and outcomes onto Hive in the identified timescales and to the identified standards.

Book appointments, update attendances and action referrals.

Maintain the reception and waiting area to an orderly state at all times.

Answer telephone calls courteously and politely, direct enquiries appropriately and take messages as necessary. Liaise with other departments where appropriate.

Arrange and respond to transport/Interpreter requests as directed.

Maintain the confidentiality, safety and security of the reception area reporting any adverse matters to senior staff.

To work flexibly across the service as required.

MFT is England’s largest NHS Trust with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.

We’re looking forward to hearing from you!


This advert closes on Sunday 17 Nov 2024

Proud member of the Disability Confident employer scheme

Contract Type: Permanent
Working Hours: Full Time, 35 hours per week
Number of Positions: 1
Qualifications Required: GCSE C/4 and above (or equivalent) in English and Maths
Salary: £24,294 per annum
Start Date: 28th October 2024

Wise Owl Trust is seeking to recruit an inspirational colleague to the role of Administrative Officer.

This role is of great importance to our work as an academy as the successful candidate will be expected to provide whole school administrative and financial support to the school.

The ideal applicant will have:

• GCSE C/4 and above (or equivalent) in English and Maths
• Proficiency in Microsoft Office applications, especially Word and Excel.
• Have experience of working in a busy fast paced office
• Good time management skills, including the ability to work to deadlines.
• Experience of any Management Information system
• Customer service skills and experience
• Driving Licence (preferred)

If you are viewing this job on our Greater Jobs site then please click on the apply now button to view the full advertisement details and relevant attachments. To apply for this job role, please complete the application form and email it to: k.walton@wiseowltrust.com We are fully committed to safeguarding and promoting the welfare of children, younger learners and vulnerable adults and we expect all staff and volunteers to share the same commitment. The above post will be subject to enhanced DBS checks, satisfactory references and will be exempt from the provisions of the Rehabilitation of Offenders Act 1974. DBS Code of Practice which can be viewed here.

This post is also subject to satisfactory references, proof of right to work in the UK in accordance with the Asylum and Immigration Act 1996 and other pre-employment checks where applicable.

We strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy, and maternity, race, religion or belief, sex and sexual orientation.

DUTIES AND RESPONSIBILITIES To be responsible for the clinic preparation for blocks of clinics, ensuring that these clinics are prepared on time for patient attendances. To be responsible for ensuring that 100% of all necessary paperwork required for the clinic is achieved. Adhere to all written instructions on the clinic outcome forms with regard to completing blood forms. Maintain a master template of bloods required for each clinic. To ensure all paperwork for clinics are in good order. To support the Medical Secretaries to manage clinic appointments, including amending appointments and making urgent follow-up appointments on Careflow. To complete scanning of documents into patient record as requested. Assist secretarial teams with outgoing correspondence when necessary. Undertake general clerical tasks and support for the Support Manager, Assistant Service Manager and Medical Secretaries and Support Secretaries to contribute to the smooth running of the team. To help cover during exceptionally busy periods, for annual leave and sickness for other Clerical Officers whilst maintaining their own role. To work on ones own initiative as well as part of a team. To have a good knowledge of Health Records systems, CWP and Careflow. To have the ability to communicate with all medical staff, research nurses, medical secretaries and other hospital departments. Contribute to the training of new members of staff as required. Work with managers and administrative staff to review working practices, identify new improved ways of working, find solutions to problems and improve quality and range of services. To have a good understanding of the different specialties and some knowledge of the treatment pathway that the patients follow. To pull patient notes and create new case notes for new patients, when requested. To communicate with all service users with empathy, tact and diplomacy. This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification.

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

We are looking for a highly motivated and enthusiastic receptionist to provide reception and administrative support to the Outpatient Department for Trafford Genreal Hospital. Working as part of a friendly admin team you will have excellent communication skills and be able to work calmly under pressure using your own initiative, with an ability to prioritise work to meet deadlines.

Essentially, we are looking for a good standard of general education along with previous experience of dealing with patients or customers, and a good level of computer literacy.

We would expect the candidate to be a good team player with a flexible approach to work, providing assistance to your colleagues and cover for sickness and annual leave, helping to ensure an effective administrative service at all times.

Greet all visitors attending the reception area, ascertain their requirements and respond to those requirements accordingly.

Clarify demographics for every patient contact face to face and via telephone and ensure systems are updated regularly.

Enter clinic attendances and outcomes onto Hive in the identified timescales and to the identified standards.

Book appointments, update attendances and action referrals.

Maintain the reception and waiting area to an orderly state at all times.

Answer telephone calls courteously and politely, direct enquiries appropriately and take messages as necessary. Liaise with other departments where appropriate.

Arrange and respond to transport/Interpreter requests as directed.

Maintain the confidentiality, safety and security of the reception area reporting any adverse matters to senior staff.

To work flexibly across the service as required.

MFT is England’s largest NHS Trust with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.

We’re looking forward to hearing from you!


This advert closes on Sunday 6 Oct 2024

Proud member of the Disability Confident employer scheme

What skills and experience we're looking for

The ideal applicant will have:

• GCSE C/4 and above (or equivalent) in English and Maths
• Proficiency in Microsoft Office applications, especially Word and Excel.
• Have experience of working in a busy fast paced office
• Good time management skills, including the ability to work to deadlines.
• Experience of Arbor or other Management Information system
• Customer service skills and experience
• Driving Licence (preferred)

What the school offers its staff

What we can offer you:

As a trust, we want to ensure that professionals at every stage in their career have the opportunity

to enjoy support and training. We are pleased to offer a generous benefits package to our team – as we work together to create a rewarding future for all including:

• Membership to a local government pension scheme.
• Access to an Employee Assistance Programme which provides confidential professional advice and support 24 hours a day, 7 days a week.
• A commitment to continued investment in our professionals, supporting every member of staff throughout their career in the trust.

Further details about the role

Location of the role: In person. The main place of work will be Peel Hall Primary Academy but the postholder will be expected to cover at our other sites if required

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

DUTIES AND RESPONSIBILITIES Responsible for scheduling and booking appointments using the Radiology Information System and distribution of Radiology examination literature to patients, ensuring any previous examinations are retrieved and ready for the radiographers prior to the appointment. Responsible for receiving patients at reception, informing appropriate staff of their arrival and dealing with any concerns the patient might have. Responsible for direct booking of appointments negotiation of future appointments with the patient on a face-to-face basis using the electronic diary. Responsible for ensuring patient appointments are given within agreed target times and following agreed escalation policies when appropriate. Responsible for the receipt of requests through both the electronic Order Comms system and paper requests. Constant review and update of the Order Comms system is required for incoming messages regarding requests. Responsible for obtaining up-to-date test results, arranging admission and cytology services where necessary for patients attending for some ultrasound and X-ray intervention procedures. Responsible for importing and exporting images to and from PACS using the Trusts intranet based request form and e-mail systems to record this activity. Responsible for importing and exporting images to and from PACS using the national Burnbank Image Exchange Portal (IEP); and logging details of the import and export onto the Trusts intranet based requesting system. Responsible for downloading and encrypting patient data onto CDs from PACS for legal purposes and for sending to other Trusts that are not electronically linked. Retrieval of images/reports for research and teaching purposes, which are undertaken by the consultant radiologists, specialist registrars and medical students within the department, ensuring that these are tracked appropriately to a specific location, if needed. Uploading and downloading images on to PACS from CDs and IEP and digitising hard copy films so that the radiologists can access the images through PACS for reporting. Obtain case notes, images and reports for radiologists within the department for specialist examination reviews. Use of MEDWAY and Clinical Web Portal (CWP) patient administration systems as a reference tools Answer telephone enquiries, both internal and external, from members of staff of all levels, departments, patients/relatives and other hospitals, referring them to a manager only when necessary. To maintain and improve communication links between Radiology and other departments throughout the Trust. Liaise with other staff in and outside the department to ensure all information is available for daily multidisciplinary (MDT) meetings. Contribute to the training of new members of staff within the department, as required. Work with Office Administrator/Secretarial & Clerical Team Leader to review working practices, identify new improved ways of working and find solutions to problems. To monitor and maintain appropriate levels of stationery as and when necessary. Undertake any other duties commensurate with the post, within reason, when called upon by the Office Administrator, Secretarial & Clerical Team Leader and Principal Radiographers, to assist in maintaining a high standard of service, following appropriate training. To participate in the Trusts mandatory training. Any other duties, which after discussion, might be reasonably requested to maintain the smooth running of the department.

The Radiology Department at The Christie NHS Foundation Trust are looking to recruit an enthusiastic, self-motivated, and approachable individual to work within our busy, friendly team.



The role involves providing reception and other clerical support within a team based in the Department of Radiology, rotating through MR, CT, X-ray, Ultrasound and PACS (Picture Archiving and Communication System) departments.



The successful candidate should have knowledge of IT with good organisational and communication skills, be enthusiastic and committed to helping deliver a high-quality service. The candidate should be hard-working and capable of working on their own initiative as well as enjoy working as part of the team to maintain a high standard of service.

The post holder will provide clerical support within specified areas of the Radiology department which includes CT, MRI, X-ray, Ultrasound and PACS (Picture Archiving and Communication System) services on a rotational basis.



To ensure that patients are accurately registered on the radiology computer system and thatall required information is available for their attendance.



To undertake computerised booking and scheduling of appointments; determining that resource requirements are available for the appointment type; that patient preparation criteria are checked, and patient instructions are distributed to patients along with the appointment letter.



To provide importing and exporting of radiology imaging using the PACS and other associated systems.



To undertake a variety of clerical duties required in a demanding and challenging department.

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

DUTIES AND RESPONSIBILITIES
• Responsible for scheduling and booking appointments using the Radiology Information System and distribution of Radiology examination literature to patients, ensuring any previous examinations are retrieved and ready for the radiographers prior to the appointment.
• Responsible for receiving patients at reception, informing appropriate staff of their arrival and dealing with any concerns the patient might have.
• Responsible for direct booking of appointments – negotiation of future appointments with the patient on a face-to-face basis using the electronic diary.

§ Responsible for ensuring patient appointments are given within agreed target times and following agreed escalation policies when appropriate.

§ Responsible for the receipt of requests through both the electronic Order Comms system and paper requests. Constant review and update of the Order Comms system is required for incoming messages regarding requests.

§ Responsible for obtaining up-to-date test results, arranging admission and cytology services where necessary for patients attending for some ultrasound and X-ray intervention procedures.
• Responsible for importing and exporting images to and from PACS using the Trust’s intranet based request form and e-mail systems to record this activity.
• Responsible for importing and exporting images to and from PACS using the national Burnbank Image Exchange Portal (IEP); and logging details of the import and export onto the Trust’s intranet based requesting system.

§ Responsible for downloading and encrypting patient data onto CDs from PACS for legal purposes and for sending to other Trusts that are not electronically linked.

§ Retrieval of images/reports for research and teaching purposes, which are undertaken by the consultant radiologists, specialist registrars and medical students within the department, ensuring that these are tracked appropriately to a specific location, if needed.

§ Uploading and downloading images on to PACS from CDs and IEP and digitising hard copy films so that the radiologists can access the images through PACS for reporting.

§ Obtain case notes, images and reports for radiologists within the department for specialist examination reviews.
• Use of MEDWAY and Clinical Web Portal (CWP) patient administration systems as a reference tools
• Answer telephone enquiries, both internal and external, from members of staff of all levels, departments, patients/relatives and other hospitals, referring them to a manager only when necessary.

§ To maintain and improve communication links between Radiology and other departments throughout the Trust.
• Liaise with other staff in and outside the department to ensure all information is available for daily multidisciplinary (MDT) meetings.
• Contribute to the training of new members of staff within the department, as required.
• Work with Office Administrator/Secretarial & Clerical Team Leader to review working practices, identify new improved ways of working and find solutions to problems.
• To monitor and maintain appropriate levels of stationery as and when necessary.
• Undertake any other duties commensurate with the post, within reason, when called upon by the Office Administrator, Secretarial & Clerical Team Leader and Principal Radiographers, to assist in maintaining a high standard of service, following appropriate training.
• To participate in the Trust’s mandatory training.

Any other duties, which after discussion, might be reasonably requested to maintain the smooth running of the department.



This advert closes on Tuesday 17 Sep 2024

Proud member of the Disability Confident employer scheme

Legal Administrative Assistant

Location: Manchester City Centre

Salary: £12 per hour (weekly pay)

Contract: Temporary until Jan 2025

Hours of working: 37.5 hours per week, Monday to Friday, 9:00am to 5:00pm

We are seeking a detail-oriented and highly organised Legal Administrative Assistant to support our clients legal team. The ideal candidate will assist in all aspects of legal admin duties. ensuring the efficient operation of the legal department. This role requires excellent communication skills, the ability to handle sensitive information confidentially, and a strong understanding of legal procedures and terminology.

Responsibilities:

Administrative Support

• Provide comprehensive administrative support
• Manage and maintain legal files, both physical and electronic, ensuring all documents are organised and accessible.
• Prepare, edit, and format legal documents
• Schedule appointments, meetings, ensuring all parties are informed and prepared.

Document Management

• Draft routine legal documents
• Handle the filing and organisation of legal documents and ensure compliance with legal requirements.
• Assist in the preparation of case files, including gathering and organising necessary documents

Communication

• Act as a liaison between the legal department and clients, court personnel, and other external parties.
• Answer and direct phone calls, emails, and other correspondence related to legal matters.
• Coordinate and manage communication

Research and Information Gathering

• Conduct basic legal research using online resources and legal databases.
• Gather and compile information from various sources as requested

Billing and Invoicing

• Assist with the preparation and tracking of billing statements and invoices.
• Coordinate with the finance department to ensure timely processing of payments related to legal matters.

Compliance and Record Keeping

• Maintain and update legal department databases, ensuring accurate records of all legal matters.
• Ensure compliance with all legal administrative procedures, including document retention and disposal policies.

Miscellaneous

• Assist with special projects and perform other related duties as assigned by the legal team.
• Keep up to date with changes in laws and regulations relevant to the company's operations.

What we need from you:

High school diploma or equivalent required; an Associate's or bachelor's degree in legal studies, Business Administration, or a related field is preferred.

• Experience as a Legal Administrative Assistant or in a similar role within a legal environment.
• Experience with legal document management systems and legal research tools is a plus.
• Strong understanding of legal terminology and procedures.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.
• High level of attention to detail and accuracy.
• Ability to handle confidential and sensitive information with discretion.
• Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.

Company information:

This contract vacancy is being advertised by Rullion Ltd

Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.

Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names.

We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. NCoates

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

DUTIES AND RESPONSIBILITIES Responsible for scheduling and booking appointments using the Radiology Information System and distribution of Radiology examination literature to patients, ensuring any previous examinations are retrieved and ready for the radiographers prior to the appointment. Responsible for receiving patients at reception, informing appropriate staff of their arrival and dealing with any concerns the patient might have. Responsible for direct booking of appointments negotiation of future appointments with the patient on a face-to-face basis using the electronic diary. Responsible for ensuring patient appointments are given within agreed target times and following agreed escalation policies when appropriate. Responsible for the receipt of requests through both the electronic Order Comms system and paper requests. Constant review and update of the Order Comms system is required for incoming messages regarding requests. Responsible for obtaining up-to-date test results, arranging admission and cytology services where necessary for patients attending for some ultrasound and X-ray intervention procedures. Responsible for importing and exporting images to and from PACS using the Trusts intranet based request form and e-mail systems to record this activity. Responsible for importing and exporting images to and from PACS using the national Burnbank Image Exchange Portal (IEP); and logging details of the import and export onto the Trusts intranet based requesting system. Responsible for downloading and encrypting patient data onto CDs from PACS for legal purposes and for sending to other Trusts that are not electronically linked. Retrieval of images/reports for research and teaching purposes, which are undertaken by the consultant radiologists, specialist registrars and medical students within the department, ensuring that these are tracked appropriately to a specific location, if needed. Uploading and downloading images on to PACS from CDs and IEP and digitising hard copy films so that the radiologists can access the images through PACS for reporting. Obtain case notes, images and reports for radiologists within the department for specialist examination reviews. Use of MEDWAY and Clinical Web Portal (CWP) patient administration systems as a reference tools Answer telephone enquiries, both internal and external, from members of staff of all levels, departments, patients/relatives and other hospitals, referring them to a manager only when necessary. To maintain and improve communication links between Radiology and other departments throughout the Trust. Liaise with other staff in and outside the department to ensure all information is available for daily multidisciplinary (MDT) meetings. Contribute to the training of new members of staff within the department, as required. Work with Office Administrator/Secretarial & Clerical Team Leader to review working practices, identify new improved ways of working and find solutions to problems. To monitor and maintain appropriate levels of stationery as and when necessary. Undertake any other duties commensurate with the post, within reason, when called upon by the Office Administrator, Secretarial & Clerical Team Leader and Principal Radiographers, to assist in maintaining a high standard of service, following appropriate training. To participate in the Trusts mandatory training. Any other duties, which after discussion, might be reasonably requested to maintain the smooth running of the department.

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

We have a fulltime vacancy at Manchester Royal Eye Hospital for an clerical officer to support the macular/diabetic/medical retinal booking and scheduling team and support reception cover for macular treatment outpatient services.

We wish to appoint an experienced and organised individual, with good IT skills who is able to demonstrate their ability to follow instructions correctly but also to work independently when required.

You must have excellent interpersonal and communication skills and be comfortable liaising with people at all levels. The role is public facing and office based so you must enjoy interacting with our patients, greeting them, and helping them with any queries.

You must have a good telephone manner as the role also involves contact with patients on the phone. You will have good all round administration skills, good basic numeracy and literacy skills, organisational / prioritisation skills, attention to detail and a willingness to be trained.

MFT is England’s largest NHS Trust with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the ‘NHS England’ website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.

We’re looking forward to hearing from you!


This advert closes on Friday 26 Jul 2024

Proud member of the Disability Confident employer scheme

Alternative Futures Group is the North West’s largest Mental Health and Learning Disability charity.

With a strong track record over 30 years, we work locally in the community and through our Treatment and Recovery Centres to provide a wide range of innovative and bespoke care services.

We have a vision to create a world where people control their lives. Here at AFG, we pride ourselves on helping the people we support to design, develop and ‘own’ the support they receive by planning this with them; we support people to make informed choices and increase their own independence; and we support people to maintain their own health, wellbeing and living environment. These principles are really important to us.

As a ‘values based’ employer, the people that work for us genuinely care about the people they support, and we are seeking likeminded people to join our AFG family. If you are passionate about working in Health and Social Care and have a real desire to make a positive difference to the lives of the people we support then we would love to hear from you.

At AFG we also recognise the contribution and value that our staff make. We would not be able to provide the life changing support that we do without people like you!

In return for your contribution we will support you throughout your career and we provide a wide range of employee benefits, career development and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with us.

We are looking to recruit a Clerical Officer, responsible for undertaking the full range of administrative and secretarial support, as required, with a professional and customer focus in our Registered service.

The post holder is expected to work flexibly but will undertake a range of tasks suitable to their location, as delegated by the Registered Manager. It is likely that the post holder will provide specialist support in particular areas of work, but will be expected to perform a wide range of functions as the needs of the organisation dictate. The post holder will carry out their work in line with the agreed corporate processes and policies.

This role is Band I as per our structure.

The post holder will communicate with a range of internal and external customers. A professional, efficient, flexible and helpful approach is required to providing support, information and the ‘first point of contact’ for internal and external customers, including families, commissioners and regulators. The post holder is expected to have sound administrative and organisational skills.

This role holder will be required to provide a high quality, continuous professional service across the Service to a range of customers who have varying demands and priorities. The post holder will need to take a flexible approach to the tasks they are presented with and be able to prioritise workload (guided by the Registered Manager) according to demands, the strategic direction and the needs of the organisation. This role will need to develop good internal relationships to ensure that they fully understand the needs of their customers.

Proud member of the Disability Confident employer scheme

DUTIES AND RESPONSIBILITIES Responsible for scheduling and booking appointments using the Radiology Information System and distribution of Radiology examination literature to patients, ensuring any previous examinations are retrieved and ready for the radiographers prior to the appointment. Responsible for receiving patients at reception, informing appropriate staff of their arrival and dealing with any concerns the patient might have. Responsible for direct booking of appointments negotiation of future appointments with the patient on a face-to-face basis using the electronic diary. Responsible for ensuring patient appointments are given within agreed target times and following agreed escalation policies when appropriate. Responsible for the receipt of requests through both the electronic Order Comms system and paper requests. Constant review and update of the Order Comms system is required for incoming messages regarding requests. Responsible for obtaining up-to-date test results, arranging admission and cytology services where necessary for patients attending for some ultrasound and X-ray intervention procedures. Responsible for importing and exporting images to and from PACS using the Trusts intranet based request form and e-mail systems to record this activity. Responsible for importing and exporting images to and from PACS using the national Burnbank Image Exchange Portal (IEP); and logging details of the import and export onto the Trusts intranet based requesting system. Responsible for downloading and encrypting patient data onto CDs from PACS for legal purposes and for sending to other Trusts that are not electronically linked. Retrieval of images/reports for research and teaching purposes, which are undertaken by the consultant radiologists, specialist registrars and medical students within the department, ensuring that these are tracked appropriately to a specific location, if needed. Uploading and downloading images on to PACS from CDs and IEP and digitising hard copy films so that the radiologists can access the images through PACS for reporting. Obtain case notes, images and reports for radiologists within the department for specialist examination reviews. Use of MEDWAY and Clinical Web Portal (CWP) patient administration systems as a reference tool. Answer telephone enquiries, both internal and external, from members of staff of all levels, departments, patients/relatives and other hospitals, referring them to a manager only when necessary. To maintain and improve communication links between Radiology and other departments throughout the Trust. Liaise with other staff in and outside the department to ensure all information is available for daily multidisciplinary (MDT) meetings. Contribute to the training of new members of staff within the department, as required. Work with Office Administrator/Secretarial & Clerical Team Leader to review working practices, identify new improved ways of working and find solutions to problems. To monitor and maintain appropriate levels of stationery as and when necessary. Undertake any other duties commensurate with the post, within reason, when called upon by the Office Administrator, Secretarial & Clerical Team Leader and Principal Radiographers, to assist in maintaining a high standard of service, following appropriate training. To participate in the Trusts mandatory training.