Total 93 job vacancies by inploi

Full-time Team Member vacancy at GAIL's!

If you love interacting with customers daily and giving service with a smile, then please read on!

We are looking for Team Members who have a passion to join the GAIL’s family and want to learn more. If you are motivated by teamwork and helping others, then look no further. With no day being the same, you must be adaptable and positive to deliver our fantastic products with high standards.

As appreciation for being a reliable Team Member who is always on time and hardworking, we will treat you to amazing benefits including:

• Work life balance! All our bakeries close between 7pm and 8pm so you’ll still have time to make plans with family and friends.
• Competitive salary
• Free meals on shift plus discount on all of GAIL’s amazing food and drinks
• Free training to make sure you’re always up to speed and aiming for the next level
• Team nights out – work hard, play hard!
• A wide range of high street retail discounts

Apprenticeships available alongside this role.

Join our team at Riviere Sands Holiday Park with its stunning location sitting up on the cliffs looking over St Ives Bay Cornwall.

Riviere Towans, Hayle, Cornwall TR27 5AX GBR

Job Details

Position: Animation Host
Type: Full Time/Seasonal, fortnightly-paid, PAYE contract
Pay Rates: £11.44 per hour (prior to accommodation, tax and national insurance deductions)

Start dates vary depending on role - The contract ends Nov 2025.

Join our One Great Team here at Haven as an Animation Host!

Are you passionate about entertainment and eager to build your skills in a fun, fast-paced environment?
We are looking for enthusiastic Animation Hosts to join our Entertainment Team. Whether it be performing in Haven's industry-leading theatrical productions or bringing-to-life innovative events and experiences. Haven provides a professional collaborative platform for individuals to excel within the industry, so if you’re passionate about performing and ready to showcase your talent, we’d love to hear from you!

Key Responsibilities
- Supporting in the delivery of daytime & evening events.
- Performing as an Actor within Haven’s interactive adventure show; ‘Dinosaur Explorers’.
- Performing as a costume animator/actor within Haven’s ‘Seaside Squad’ events.
- Performing as an actor/puppeteer within Haven’s ‘Avenue Q-style’ puppet show.
- Light entertainment duties including tech, meet & greets and guest interaction.

*All roles may also be required to deliver photoshoots & PR exercises.
Additionally, All roles be required to support in the delivery of Owner/charity events.

Requirements 
Whilst we will provide the training and support required to ensure you are great at what you do
- Candidates should have a keen interest in entertainments and a passion to develop their skills within the industry.
- Confidence and the ability to engage with guests of all ages is essential.
- Basic dancing, presenting and animation skills are desirable.
- Our cast members are required to work 6 days per week - Hours will include evenings and weekends.
Working hours are approximately 39 hours per week.

*Successful candidates will be required to provide ‘right to work’ documents to confirm they are 18+ and can legally work in the UK.
Additionally, successful candidates will be required to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.

What We Offer
- Attractive pay with overtime opportunities. 
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Shared Live on accommodation will be provided if required
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply 
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, if you are shortlisted for this opportunity, a member of our team will reach out to you. 

If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk 

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require. 

Join our team at Perran Sands Holiday Park with its spectacular location nestled in the sand dunes above the famous Perranporth in Cornwall.

Perranporth, Cornwall TR6 0AQ GBR

Job DetailsCome and join our One Great Team here at Haven as a Security Team Manager! 

As part of our full time, permanent Facilities Leadership Team, you will…  

- Oversee the day-to-day operation of the Parks Security team, following standard operating procedures ensuring a safe and secure environment for all 
- Deliver our performance targets against budget and manage SIA regulations and Licensing terms
- Complete relevant administrative tasks including team Rota’s, Safety and Legislative compliance checks  
- Drive continuous improvement, provide solutions to issues and set goals for growth 
- Lead and coach the team ensuring they work productively and develop professionally  
- Engage and inspire the team to always be Guest obsessed 
- Effectively recruit and train new team 

What’s In It For You? 
- Free use of our Leisure Facilities, including swimming pool  
- Up to 50% Discount off food on Park and 20% discount in our shops  
- Opportunity to use our Corporate Box at the O2 Arena  
- Fantastic Discounts with many national Brands & Retailers  
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels  
- Reward & Recognition Schemes  
- Training and development opportunities including fully funded qualifications  
- Fantastic Health, Mind & Money Support Programme  
- Enhanced family friendly policies and pay* (eligibility criteria applied) 

Salary: £33,990 plus Benefits, and the opportunity to earn up to 10% Annual Bonus 

Experience and Qualifications  
You may already be a Security Manager which is great. Or maybe you’re an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is… 

- Proven experience leading large teams in a Security or similar environment 
- Experience in managing operations, performance, resources and cost control 
- Can confidently deal with Guest concerns and resolve problems 
- Excellent communication, organisational and leadership skills 
- Strong decision-making ability
- Security Industry Authority License (SIA)
- Knowledge of security protocols and procedures with experience using relevant technology and equipment
 
Who are we?  
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.  
 
What’s it like to work with us?  
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. 

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends. 

We would love to hear from you  
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.  
 
What can you expect during the recruitment process?  
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. 

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.  

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk 

Full-time Barista vacancy at GAIL's!

If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on!

We are looking for baristas who have a passion to join the GAIL’s family and for great coffee. You should be motivated by teamwork and willing to help others. With no day being the same, you must be adaptable and positive to deliver our specialty coffee whilst maintaining high standards.

As appreciation for being a reliable barista who is always on time and hardworking, we will treat you to amazing benefits including:

• Free food and drink when working
• 50% off food and drink when not working
• Pension Scheme
• Discounts and Savings from high-street retailers and restaurants
• 24 hour GP service
• Cycle to work scheme
• Twice yearly pay review
• Development programmes for you to RISE with GAIL’s

Apprenticeships available alongside this role including ‘Hospitality Barista Level 2’

Join our team at Perran Sands Holiday Park with its spectacular location nestled in the sand dunes above the famous Perranporth in Cornwall.

Perranporth, Cornwall TR6 0AQ GBR

Job Details

Come and join our One Great Team here at Haven as a Head of Facilities!

As part of the Senior Leadership Team on Park, as Head of Facilities you will be responsible leading a large team which includes: site maintenance, facilities management and the Cleaning Operation Team. Creating an impeccably maintained, safe and clean park environment for all guests, ensuring every visitor to our park has a great time with memories that last a lifetime.    

Key Role Responsibilities

Leadership: Provide visionary leadership to the Facilities team, setting clear goals and expectations, and motivating the team to achieve outstanding results and develop a high performing Team. Ensure all new team members receive an engaging 90-day induction and training plan to set them up for success with Haven.

Guest experience: Interacting with guests, building trusted relationships with owners, and addressing both their needs and concerns. You will be responsible for handling escalated guest issues and ensuring that they are resolved promptly and satisfactorily and gathering and analysing guest feedback to make continuous improvements.

Strategic Planning: Develop and execute strategic plans to achieve departmental and organizational objectives, including budgeting and resource allocation.

Team Management: Recruit, train, mentor, and evaluate your teams performance, fostering a culture of collaboration, innovation, and professional development.

Performance Optimization: Continuously assess departmental performance and implement improvements, ensuring efficient processes and high-quality outcomes. Support your Team Managers to plan and manage the day-to-day maintenance, caravan siting and cleaning activity across the park to create an environment for all our Guests and Owners to enjoy.

Stakeholder Engagement: Collaborate with internal and external stakeholders to build strong relationships, identify opportunities for growth, and ensure guest satisfaction.

Compliance: Ensure that all departmental activities adhere to relevant laws, regulations, and industry standards.

Reporting: Provide regular reports to senior management, highlighting departmental achievements, challenges, and future plans.

What’s In It For You? 
- Free use of our Leisure Facilities, including swimming pool  
- Up to 50% Discount off food on Park and 20% discount in our shops  
- Opportunity to use our Corporate Box at the O2 Arena  
- Fantastic Discounts with many national Brands & Retailers  
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels  
- Reward & Recognition Schemes  
- Training and development opportunities including fully funded qualifications  
- Fantastic Health, Mind & Money Support Programme  
- Enhanced family friendly policies and pay* (eligibility criteria applied) 

SALARY: Highly Competitive + up to 25% Annual Bonus

Experience and Qualifications 
What we are looking for is…
- Previous experience at a senior level within a hard and soft facilities management role preferable
- Strong leadership and management skills, with a proven ability to motivate and develop your team
- Excellent strategic planning and problem-solving abilities.
- Exceptional communication and interpersonal skills.
- Demonstrated track record of achieving departmental and organizational goals.
- Knowledge of industry guidelines, regulations, legislation and best practices.
- Budgeting and financial management experience.
- Strong organizational skills and attention to detail.
- Confident decision maker with ability to exercise sound judgement and manage conflicting priorities when under pressure
- Skilled negotiator with ability to influence at a senor level

Who are we? 
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. 

What’s it like to work with us? 
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Heads of Departments working hours are usually 45 hours per week over 5 days and likely to include evenings and weekends.

What can you expect during the recruitment process? 
When invited to meet with us, the process may include 2-3 stages including interview, site visit and skills test depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. 

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Part Time Kitchen Team Member vacancy at GAIL's!

If you love the smell of freshly baked bread and always work with a smile, then please read on!

We are looking for Kitchen Team Members who have a passion to join the GAIL’s family and for great food made from quality ingredients. You should be motivated by teamwork and willing to help others. With no day being the same, you must be adaptable and positive to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards.

You will be working at pace to prove and bake items for our beautifully presented displays. You’ll know our products and recipes inside out and take initiative to learn more.

Our bakeries open early so typically Kitchen Team Members will start early too – it will vary between bakeries but typically around 5:30am – 6:30am

As appreciation for being a reliable Kitchen Team Member who is always on time and hardworking, we will treat you to amazing benefits including:

• Free food and drink when working
• 50% off food and drink when not working
• Pension Scheme
• Discounts and Savings from high-street retailers and restaurants
• 24 hour GP service
• Cycle to work scheme
• Twice yearly pay review
• Development programmes for you to RISE with GAIL’s

If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on!

Our Head Baristas demonstrate real passion to join our GAIL’s family and for training and developing others. You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams’ potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards.

Through effective leadership and great execution, you’ll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including:

• Free food and drink when working
• 50% off food and drink when not working
• Pension Scheme
• Discounts and Savings from high-street retailers and restaurants
• 24 hour GP service
• Cycle to work scheme
• Twice yearly pay review
• Development programmes for you to RISE with GAIL’s

Full-time Barista vacancy at GAIL's!

If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on!

We are looking for baristas who have a passion to join the GAIL’s family and for great coffee. You should be motivated by teamwork and willing to help others. With no day being the same, you must be adaptable and positive to deliver our specialty coffee whilst maintaining high standards.

As appreciation for being a reliable barista who is always on time and hardworking, we will treat you to amazing benefits including:

• Free food and drink when working
• 50% off food and drink when not working
• Pension Scheme
• Discounts and Savings from high-street retailers and restaurants
• 24 hour GP service
• Cycle to work scheme
• Twice yearly pay review
• Development programmes for you to RISE with GAIL’s

Apprenticeships available alongside this role including ‘Hospitality Barista Level 2’

Part Time Team Member vacancy at GAIL's!

If you love interacting with customers daily and giving service with a smile, then please read on!

We are looking for Team Members who have a passion to join the GAIL’s family and want to learn more. If you are motivated by teamwork and helping others, then look no further. With no day being the same, you must be adaptable and positive to deliver our fantastic products with high standards.

As appreciation for being a reliable Team Member who is always on time and hardworking, we will treat you to amazing benefits including:

• Work life balance! All our bakeries close between 7pm and 8pm so you’ll still have time to make plans with family and friends.
• Competitive salary
• Free meals on shift plus discount on all of GAIL’s amazing food and drinks
• Free training to make sure you’re always up to speed and aiming for the next level
• Team nights out – work hard, play hard!
• A wide range of high street retail discounts

Apprenticeships available alongside this role.

Head Barista vacancy at GAIL's St Pancras - New Bakery Opening!

If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on!

Our Head Baristas demonstrate real passion to join our GAIL’s family and for training and **developing others**. You should be motivated by **taking charge** and want to be a positive role model. With no day being the same, you must be organised and **clear talking** to maximise your teams’ potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards.

Through effective leadership and **great execution**, you’ll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including:

- Free food and drink when working
- 50% off food and drink when not working
- Pension Scheme
- Discounts and Savings from high-street retailers and restaurants
- 24 hour GP service
- Cycle to work scheme
- Twice yearly pay review
- Development programmes for you to RISE with GAIL’s

Head Baker vacancy at GAIL's St Pancras - New Bakery Opening!

If you love the smell of freshly baked bread and always work with a smile, then please read on!

We are looking for Head Bakers who have a passion to join the GAIL’s family and for training and **developing others**. You should be motivated by **taking charge** and want to be a positive role model. With no day being the same, you must be organised and **clear talking** to maximise your teams’ potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards.

You will be proving and baking items for our beautifully presented displays and know our products and recipes inside out.

Our bakeries open early so typically Kitchen Team Members will start early too – it will vary between bakeries but typically around 5:30am – 6:30am

As appreciation for being a Head Baker with **great execution** and effective leadership, we will treat you to amazing benefits including:

- Free food and drink when working
- 50% off food and drink when not working
- Pension Scheme
- Discounts and Savings from high-street retailers and restaurants
- 24 hour GP service
- Cycle to work scheme
- Twice yearly pay review
- Development programmes for you to RISE with GAIL’s

Join our team at Perran Sands Holiday Park with its spectacular location nestled in the sand dunes above the famous Perranporth in Cornwall.

Perranporth, Cornwall TR6 0AQ GBR

Job DetailsCome and join our One Great Team here at Haven as a Security Team Manager! 

As part of our full time, permanent Facilities Leadership Team, you will…  

- Oversee the day-to-day operation of the Parks Security team, following standard operating procedures ensuring a safe and secure environment for all 
- Deliver our performance targets against budget and manage SIA regulations and Licensing terms
- Complete relevant administrative tasks including team Rota’s, Safety and Legislative compliance checks  
- Drive continuous improvement, provide solutions to issues and set goals for growth 
- Lead and coach the team ensuring they work productively and develop professionally  
- Engage and inspire the team to always be Guest obsessed 
- Effectively recruit and train new team 

What’s In It For You? 
- Free use of our Leisure Facilities, including swimming pool  
- Up to 50% Discount off food on Park and 20% discount in our shops  
- Opportunity to use our Corporate Box at the O2 Arena  
- Fantastic Discounts with many national Brands & Retailers  
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels  
- Reward & Recognition Schemes  
- Training and development opportunities including fully funded qualifications  
- Fantastic Health, Mind & Money Support Programme  
- Enhanced family friendly policies and pay* (eligibility criteria applied) 

Salary: £33,990 plus Benefits, and the opportunity to earn up to 10% Annual Bonus 

Experience and Qualifications  
You may already be a Security Manager which is great. Or maybe you’re an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is… 

- Proven experience leading large teams in a Security or similar environment 
- Experience in managing operations, performance, resources and cost control 
- Can confidently deal with Guest concerns and resolve problems 
- Excellent communication, organisational and leadership skills 
- Strong decision-making ability
- Security Industry Authority License (SIA)
- Knowledge of security protocols and procedures with experience using relevant technology and equipment
 
Who are we?  
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.  
 
What’s it like to work with us?  
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. 

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends. 

We would love to hear from you  
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.  
 
What can you expect during the recruitment process?  
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. 

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.  

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk 

Join our team at Perran Sands Holiday Park with its spectacular location nestled in the sand dunes above the famous Perranporth in Cornwall.

Perranporth, Cornwall TR6 0AQ GBR

Job Details

Come and join our One Great Team here at Haven as a Maintenance Technician!

As part of our Facilities & Maintenance Team, you will… 

- Support our Maintenance Team to complete reactive, planned and preventative maintenance repairs
- Complete repairs to the internal and external fabric of holiday homes and buildings
- General plumbing, carpentry and glazing repairs
- Basic electrical and safe isolation
- Appliance repairs
- Provide quality workmanship and follow all Haven Health & Safety requirements whilst on the job 

What’s In It For You? 
- Free use of our Leisure Facilities, including swimming pool  
- Up to 50% Discount off food on Park and 20% discount in our shops  
- Opportunity to use our Corporate Box at the O2 Arena  
- Fantastic Discounts with many national Brands & Retailers  
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels  
- Reward & Recognition Schemes  
- Training and development opportunities including fully funded qualifications  
- Fantastic Health, Mind & Money Support Programme  
- Enhanced family friendly policies and pay* (eligibility criteria applied) 

Pay Rates: 16 to 17 £8.50, 18 to 20 £10.97, 21+ £12.44 per hour

Experience and Qualifications 
You may already be a Maintenance Technician or have existing commercial trades maintenance skills which is great or maybe you have gained the experience and knowledge in DIY and general maintenance repairs. All we are looking for is…

- Highly competent (and confident) in trade skills
- Evidence of previous trade roles
- Full valid UK Driving Licence

Who are we? 
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. 

What’s it like to work with us? 
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, including full or part time hours. Working hours are usually 40 hours per week over 5 days and could include evenings and weekends. 

We would love to hear from you 
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. 

What can you expect during the recruitment process? 
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. 

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Join our team at Perran Sands Holiday Park with its spectacular location nestled in the sand dunes above the famous Perranporth in Cornwall.

Perranporth, Cornwall TR6 0AQ GBR

Job Details

Come and join our One Great Team here at Haven as a Head of Facilities!

As part of the Senior Leadership Team on Park, as Head of Facilities you will be responsible leading a large team which includes: site maintenance, facilities management and the Cleaning Operation Team. Creating an impeccably maintained, safe and clean park environment for all guests, ensuring every visitor to our park has a great time with memories that last a lifetime.    

Key Role Responsibilities

Leadership: Provide visionary leadership to the Facilities team, setting clear goals and expectations, and motivating the team to achieve outstanding results and develop a high performing Team. Ensure all new team members receive an engaging 90-day induction and training plan to set them up for success with Haven.

Guest experience: Interacting with guests, building trusted relationships with owners, and addressing both their needs and concerns. You will be responsible for handling escalated guest issues and ensuring that they are resolved promptly and satisfactorily and gathering and analysing guest feedback to make continuous improvements.

Strategic Planning: Develop and execute strategic plans to achieve departmental and organizational objectives, including budgeting and resource allocation.

Team Management: Recruit, train, mentor, and evaluate your teams performance, fostering a culture of collaboration, innovation, and professional development.

Performance Optimization: Continuously assess departmental performance and implement improvements, ensuring efficient processes and high-quality outcomes. Support your Team Managers to plan and manage the day-to-day maintenance, caravan siting and cleaning activity across the park to create an environment for all our Guests and Owners to enjoy.

Stakeholder Engagement: Collaborate with internal and external stakeholders to build strong relationships, identify opportunities for growth, and ensure guest satisfaction.

Compliance: Ensure that all departmental activities adhere to relevant laws, regulations, and industry standards.

Reporting: Provide regular reports to senior management, highlighting departmental achievements, challenges, and future plans.

What’s In It For You? 
- Free use of our Leisure Facilities, including swimming pool  
- Up to 50% Discount off food on Park and 20% discount in our shops  
- Opportunity to use our Corporate Box at the O2 Arena  
- Fantastic Discounts with many national Brands & Retailers  
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels  
- Reward & Recognition Schemes  
- Training and development opportunities including fully funded qualifications  
- Fantastic Health, Mind & Money Support Programme  
- Enhanced family friendly policies and pay* (eligibility criteria applied) 

SALARY: Highly Competitive + up to 25% Annual Bonus

Experience and Qualifications 
What we are looking for is…
- Previous experience at a senior level within a hard and soft facilities management role preferable
- Strong leadership and management skills, with a proven ability to motivate and develop your team
- Excellent strategic planning and problem-solving abilities.
- Exceptional communication and interpersonal skills.
- Demonstrated track record of achieving departmental and organizational goals.
- Knowledge of industry guidelines, regulations, legislation and best practices.
- Budgeting and financial management experience.
- Strong organizational skills and attention to detail.
- Confident decision maker with ability to exercise sound judgement and manage conflicting priorities when under pressure
- Skilled negotiator with ability to influence at a senor level

Who are we? 
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. 

What’s it like to work with us? 
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Heads of Departments working hours are usually 45 hours per week over 5 days and likely to include evenings and weekends.

What can you expect during the recruitment process? 
When invited to meet with us, the process may include 2-3 stages including interview, site visit and skills test depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. 

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Hours: Weekdays and Weekends - 8 hours a week with opportunity to work more hours.
Salary: £8.65 - £11.75 Per Hour

Why Superdrug?

Passionate about beauty and health? Love talking to customers? Working as a Sales Adviser in one of our stores is fun and no two days are the same. Hard work, yes, but rewarding too, with great benefits and opportunities to progress. A Sales Adviser role is just the start!

Our success comes from our people – they make the difference. We’re all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!

Here's the exciting bit… A great day includes:

In our Sales Advisers, we look for a positive mindset, people who can support their team to get things done and enjoy getting involved. Your role at Superdrug as one of our Sales Advisers will be all about serving customers where you will deliver excellent service and make sure customers don’t miss out on any of our great Star Buys. You’ll help ensure that the store is well stocked, and a high level of store presentation is maintained and will actively be involved in achieving the store targets. To support your development, you’ll also can be trained in ear and nose piercing to support our fast-growing piercing business in store.

It is a great experience that will prepare you for even bigger challenges. Superdrug Sales Advisers are extremely important to us, we recognise that you are our future Team Leaders. We will actively develop your skills and offer real career progression supported by our excellent in-house training and Apprenticeship qualifications.

What you’ll need to succeed

• Confident and clear communication skills
• Passionate about retail and customer service
• Desire to learn and improve your knowledge/skills
• Willingness to carry out piercing services for our customers (training provided) (Optional)
• Flexible in working hours and adaptable to change

Here’s how you are rewarded

• Up to 28 days holiday
• Up to 30% discount for you and a nominated friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support

Come and be part of something special!

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