Total 51 health beauty fitness job vacancies in Richmond County, New York

The purpose of the Health System Specialist - Health Professions Education (HPE) Analyst is to conduct and evaluate a wide range of program management and administrative duties to fulfill requirements related to VHA's academic mission and Office of Academic Affiliations' (OAA) strategic plans. The position informs the Designated Education Officer (DEO) and HPE service with authoritative analyses, evaluations, policy guidance and advisement regarding OAA special purpose funding, disbursement agreement (DA) processes and health care operations as they relate to HPE programs.

Major duties include but are not limited to:

• Serves as the disbursement coordinator (DC) and is responsible for communicating, establishing processes and ensuring compliance with VHA Directive 1400.05 and related Standard Operating Procedures (SOPs).
• Administers the tasks and procedures required between the VA and the affiliate including establishing DAs and validating multiple data sources.
• Evaluates programs and processes for discrepancies to determine efficient and compliant HPE program operations and use of OAA resources.
• Utilizes knowledge and experience in health care delivery systems to oversee and manage disbursement procedures and processes.
• Manages the special purpose academic fund from OAA and HPT reimbursement processes with the affiliate; synthesizes data, trends, opportunities, etc. for presentation to facility leadership, OAA, or academic organizations using graphs, flowcharts, and other techniques.
• Completes and reviews the monthly educational activity record (EAR) consolidation and calculations to ensure accurate educational activity reimbursement.
• Informs and advises HPE management and the OAA program office directly in analyzing and evaluating programs and leading complex processes across HPE programs and affiliates.
• Extracts, analyzes, and organizes data from multiple sources to create reports for ongoing monitoring of resources, OAA reports, or special projects.
• Maintains awareness of new policies related to budget, personnel, and procurement to provide analysis, training and recommendations to enhance HPE operations.
• Performs other related duties and responsibilities as necessary.

This recruitment is for 1 vacancy that will be filled at either the White Plains or Queens location.

The incumbent performs a full range of duties and is responsible for day-to-day operation of telehealth services at the assigned location and between the assigned location and remote sites of care. Duties includes but not limited to:

Telehealth Coordination - Assignments include, but are not limited to, screening patients for Telehealth modality and referring patients that do not meet established criteria to appropriate care; preparing the clinical environment, which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment; serving as a telepresenter within scope of practice during clinical video telehealth (CVT) and VA Video Connect (WC) encounters including tasks such as establishing and maintaining video conferencing connections, making introductions between patient site and provider site, following instructions of a clinician to facilitate an effective clinical encounter; serving as an imager and clinical data manager for store and forward telehealth SFT clinical encounters including tasks such as capturing images, collecting data and transmitting them electronically for clinical review in accordance with VHA national guidelines; taking measures to ensure patient care is delivered safely by following appropriate procedures for inventory management; cleaning of clinical equipment and the care environment while following all patient safety guidelines, protocols, and procedures; monitoring and maintaining schedules of rooms, patients, technologies, clinical providers and presenters as needed to ensure efficient telehealth operations; communicating effectively with clinical and administrative staff at the assigned local site and those located at remote sites of care; configuring, installing, troubleshooting, cleaning, and performing minor routine maintenance of assigned telehealth technology; ensuring assigned telehealth technologies are managed appropriately to include inventory, secure, ready for use, and accounted for by preparing and tracking maintenance work orders, information systems, inventory records, and communicating with the National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of replacement equipment as necessary; maintaining knowledge of and skill in applying an extensive body of rules, procedures, and operations in telehealth-related technologies and a variety of computer hardware and software used for telecommunications, data entry and retrieval, record maintenance, document and report generation; maintaining regular contact with other staff members and the Facility Telehealth Coordinator to work out process issues, equipment needs, problems, data collection and any other logistical issues; arranging and completing test video calls with Veterans to prepare the Veterans for clinical encounters using telehealth technologies.

Administrative Support - Assignments include providing established education and training to Veterans, staff and providers on the use of telehealth technologies and serving as a point of contact to answer questions and address concerns related to these technologies; providing patient education via approved materials completing standardized clinical questionnaires and templates within scope of training and applicable guidelines; ensuring that patient privacy is protected by complying with all information security and patient privacy regulations; receiving and scheduling requests for simple and complex intra-facility, and inter-facility telehealth appointments using an electronic resource-based scheduling system; supporting the Veteran in completing patient satisfaction surveys; ensuring information and resources are maintained for local and remote telehealth providers so they can effectively execute contingency and emergency plans.

Clinical Support - The TCT assists in patient care under the direct supervision of an independent licensed healthcare provider. The TCT can be crossed-trained to perform a range of direct care duties that may include, but are not limited to such things as performing temperature, pulse, blood pressure, respiratory rate, oxygen saturation measurements, measuring height and weight, downloading pictures for any Store n Forward clinic and for the Dermatology clinic, phlebotomy (blood draws), EKG's and patient transfers in support of the primary care, specialty, urgent care clinics etc .. The TCT follows established procedures using manual or instrument techniques in accordance with established protocols, and reports results to appropriate individuals.

Performs other duties as assigned.

Work Schedule: Monday - Friday 8:00 am - 4:30 om
Virtual: This is not a virtual position.
Functional Statement #: 21N80-A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

The Registered Nurse (Women's Health) duties include:

Providing competent, evidence-based gender-specific primary care to patients and oversight of licensed vocational nurses/nursing assistants, as appropriate to the setting.

Providing direct gender-specific Veteran care and care coordination, as it pertains, to Veterans and their care within the Primary Care Department.

Managing assigned panel(s), utilizes registries, and ensures appropriate evaluation and access is provided to patient panels. This nurse provides gender-specific health promotion, health education and coaching on wellness, disease prevention, and chronic care management.

Assisting in directing the provision of nursing education, orientation, competencies and providing quality improvement and outcomes utilization. Demonstrates leadership in delivering and improving holistic, gender-specific primary care through collaborative strategies with others. Evaluates practice in an ongoing process, based on best evidence.

Providing peers with informal constructive feedback for improvement. Fosters a safe and supportive environment conducive to the professional development of healthcare professionals.

Contributes professional gender-specific nursing perspective in discussions with the interdisciplinary team. Partners with others to effect change and produce optimal outcomes.

Supporting colleagues through knowledge sharing to provide safe, quality gender-specific nursing care. Shares educational findings, experiences, and ideas with peers.

Questions gender-specific PACT clinical practices for the purpose of providing evidence-based care. Participates in activities and strategies to sustain an evidence-based-practice culture.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday - Friday, 8:00 am - 4:30 pm
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Major duties include but are not limited to;

• Specialized knowledge of the basic principles and practices related to the management of a medical facility health care delivery system sufficient to recognize the need for improvement to a wide variety of health care management problems, and solve unique problems arising in the health care delivery system.
• Knowledge of VA and medical facility systems, requirements, and regulations in various areas such as hospital administration, budget, personnel and procurement in order to obtain information for studies and to perform coordination functions
• Analytical and evaluative methods and techniques to issues related to the efficiency and effectiveness of program operations performed by administrative, technical, and professional personnel and providers sufficient to plan and conduct projects and studies to evaluate and recommend ways to improve the effectiveness and efficiency of medical facility health care services, using both quantitative and qualitative measures.
• Effectively communicate orally and in writing with a wide variety of health care providers and outside providers of services and products with diverse functions in order to gather information, present recommendations, and coordinate services.
• Knowledge of the medical facility organizational structure; clinical missions, programs and requirements in order to study and analyze procedures and practices related to the provision of medical care and staffing requirements.
• Makes formal presentation to medical management officials to propose major modifications and improvements
• Establishment of an atmosphere conducive to the accomplishment of the basic medical facility mission.
• Identifies and participates in resolving the full range of management problems and assists in the development of proposed management programs on a service, inter-service, medical center, or VISN wide basis.
• The incumbent analyzes, evaluates, and formulates recommendations that result in greater efficiency and economy of operations.
• The incumbent also performs studies that analyze overtime usage, essentiality of work, organizational structure, and staffing requirements.
• Conducts and documents Local Management Reviews, in accordance with the requirements defined in VHA Handbook 1730.2.
• Develops management improvement programs or revised policy and procedural requirements for more effective application of various administrative management systems, such as work measurement, work simplification, incentive awards, performance evaluation, management reports, automation, communication analyses, etc.
• Formulates recommendations to include specific plans to correct deficiencies or to increase positive accomplishments of administrative practices.
• Conducts in-depth studies to meet needs that may arise or to meet needs that already exist.
• Direct responsibility for seeking and finding practical solutions which may be achieved in short- or long-range planning.

Duties include, but may not be limited to the following:

• Leading projects from initiation to completion and presenting the results to senior leadership throughout the Medical Center.
• Compiling all the necessary documentation and information by organizing a project management team.
• Working closely with the Service Chief and others in implementing and evaluating policies, plans, and internal operational systems.
• Managing and coordinating all online communication tools such as internal SharePoint websites and other related informational tools, all done in consultation with communication specialists.
• Coordinating events hosted by officials, with assistance from continuing educational staff and initiatives when warranted.
• Working with various boards to coordinate regular committee meetings, ensuring all event management steps are completed.
• Performing audits and special studies to evaluate program effectiveness.
• Collecting and analyzing data from a variety of sources, measuring results, and reporting findings.
• Performing the full range of personnel management and administration for an organization with varied functions and activities.
• Acting as the liaison with the human resources office concerning personnel-related matters.
• Provides orientation for new staff.
• Processing new employees by requesting necessary equipment government issues laptop, cellphone, PIV card, and assure that all program access is complete.
• Providing budget and financial management for WHP and all its programs.
• Performs other duties as assigned.

This position is multidisciplinary and maybe filled as a Marriage and Family Therapist, Licensed Professional Mental Health Counselor, or a Social Worker at the Program Manager/Coordinator level.

Serves as a Licensed Professional Mental Health Counselor Program Manager, RCS Vet Center Director (VCD) and is responsible for the professional and administrative supervision and oversight of all readjustment counseling, outreach, referrals and follow-up care coordination services provided to eligible individuals within the designated Vet Center Service Area (VSA).

• The VCD supervises both professional and nonprofessional staff including multi-disciplinary team of mental health professionals of various performance levels who work in multiple locations (Vet Centers, Vet Center Outstations and Community Access Points) and in communities distant from the Vet Center through planned outreach, often in conjunction with a Mobile Vet Center
• Administrative and outreach staff service functions are also the responsibility of the VCD
• The LPMHC Program Manager VCD oversees the fiscal, contractual, and operational obligations of the community-based Vet Center
• Leads the coordination and briefing during meetings with Congressional representatives and their staff
• VCD takes the lead in planning, establishing and implementing Vet Center policies and procedures, developing staff goals and objectives, monitoring, coordinating and evaluating the work of all Vet Center staff, including social workers, other Hybrid Title 38 Mental Health professionals, Title 5 Readjustment counselors, outreach workers and office Managers
• Provides direct readjustment counseling services within and outside of the Vet Center to include in-person and virtual services
• Perform other duties as assigned

Major Duties include, but are not limited to:

• Operates a multi-trunk console located within telecommunications section of the Police Service
• Handles a wide variety of calls - local, long distance, overseas, and facility emergency calls
• Disperses callers rapidly and professionally to proper party or service within Medical Center - all callers must be treated courteously and assisted in a timely manner
• Responsible for the monitoring, testing, and recording the results of varying alarms and systems
• Responsible for the proficient operation of several complex computerized functions which include, multi-channel radio systems, closed circuit television system, and fire alarm system
• Handles incoming calls approximately 50% of the time, identifying location of clinics, units, and staff members
• Monitors a complex security closed circuit camera system that focuses on numerous locations
• Performs other related duties, including clerical, as assigned

Major duties include, but may not be limited to the following:

• Pull stock inventory and material for delivery; replenish stock inventory; interact with clinical and administrative customers and maintain records on stock levels.
• Communicate to the Lead or Supervisor any concerns related to supplies, equipment and procedures.
• Provide information to customers regarding medical supplies.
• Monitor expiration dates, rotate stock to limit outdates and remove items from use as required by outdates.
• Monitor and control critical supplies.
• Perform daily inventory using bar coding equipment on a predetermined schedule that will allow for timely replenishment.
• Resolve differences between records and physical count of stock.
• Distribute items according to established or ad hoc requirements in computerized inventory management systems.
• Deliver supplies in a timely manner and ensure supplies and material delivered are in sterile and operational condition.
• Complete specialty cart preparation.
• Clean assigned secondary areas in accordance with aseptic principles.
• Receive supplies and materials into the medical center's catchment area.

Major duties for the Lead Police Officer includes but not limited to:

• Leads a unit or team of employees and distributes/balances workload in accordance with established workflow or job specialization;
• Empathizes, engages, and communicates with all individuals encountered to ensure a positive and safe environment;
• Instructs/trains employees in specific tasks and job techniques;
• Resolves simple, informal complaints of employees and refers others to supervisor;
• Assures compliance with federal, state, county and municipal laws and ordinances as they pertain to VA property and agency rules and regulations pertaining to law enforcement work;
• Writes uniform offense reports covering incidents that contain pertinent information, which is factual, classified properly, and submits reports timely;
• Questions victims and witnesses at the scene of an incident;
• Issues citations for personally observed violations of the law, rules, or regulations;
• Assists victims of accidents or assaults by providing first aid, etc.;
• Obtains statements from persons involved in or who has witnessed an accident;
• Pursues and apprehends person fleeing a crime scene or attempting to resist arrest while on VA property;
• Identifies and reacts to overcome life threatening situations such as natural or manmade disasters, hostage, barrier, terrorist attack, kidnap, or felony assault;
• Conducts long and short-term investigations;
• Performs all other duties as assigned.

Duties Include but are not limited to:

• Performs procedures such as fluoroscopy, gastrointestinal examinations, conventional plain film radiography, myelography, fluoroscopic guided, interventional procedures, portable radiography, digital radiography, and operating room radiography
• Supports clinicians in the performance of exams, anticipates imaging, and equipment needs before and during the procedure, follows the progress of the procedure and facilitates an efficient flow.
• Performs examinations of head, trunk, and extremities for routine physical examinations and for diagnosis of illness or of injuries of accident victims.
• Properly labels, secures, prepares, and administers radiographic contrast material orally, intravenously, or by enema under the supervision of a physician. Monitors patients during and after contrast administration for adverse reactions. Properly labels all medications on and of the sterile field during procedures.
• Performs radiographic procedures using the proper exposure techniques, including manual and photo timed exposures. These exams are performed using exposure tables, digital cassettes, buckies, collimators, grids, and other technical aids to produce radiographs of diagnostic quality with the minimum of retakes.
• Monitors the examination by checking the computation, performance, and results of the selected parameters to obtain the best diagnostic computer-generated data and images. Monitors the patients physical condition, physiologic changes during the procedure and keeps the clinician informed.
• Reviews requests for appropriateness before performing exams. Incumbent uses appropriateness criteria, the clinical history-provided on the request, interviews the patient, reviews the patient chart, or contacts the ordering clinician as needed for clarification.

• Directs, coordinates and/or performs a variety of supervisory and non-supervisory policing law enforcement assignments and projects
• Schedules all officers for all required training related to the performance of their duties including the initial and ongoing weapons training for all assigned Police Officers
• Plans, schedules, and conducts training classes and coordinates classes conducted by subordinate Police Officer Training Instructors
• Provides written reports relevant to training and proposes new ideas for the enhancement of the police training program
• Plans, coordinates, and reviews policies and standard operating procedures regarding law enforcement and security operations for implementation to be used during training sessions
• Recommends course modifications and reviews courses for technical accuracy and adherence to established lesson plans
• Performs supervisory duties that include making employee assignments, monitoring the status and progress of the work, performance evaluations, approving leave requests, etc.
• Serves as a lead on and personally conducts investigations, apprehensions, or detention of individuals suspected or convicted of offenses
• Patrols and responds to a variety of criminal activities requiring law enforcement intervention and makes independent decisions to take/direct/coordinate immediate steps to preserve life and property
• Performs law enforcement administrative duties, including preparing and monitoring the budget, overseeing equipment needs, reviewing and overseeing daily and monthly activity, crime, and accident reports and plans for various criminal and traffic operations, reviewing incoming correspondence, and providing responses
• Performs related duties as required.

The Nurse Manager is designated first-line supervisory authority, responsibility, and accountability for the 24/7 operations of his/her unit, ensuring that staff provide timely nursing care which compiles with universally accepted standards of clinical practice.

Major duties and responsibilities include, but are not limited to:

Authority to accept, amend, or reject the work of staff members. Additionally, responsible for performance improvement, customer service/patient satisfaction, patient and employee safety, interviewing applicants, employee relations, standards of care and practice, the work environment, and accreditation and regulatory standards.

Actively develops and manages collaborative partnerships with physicians and other clinicians.

Responsible for staffing their unit on a continual basis to support 24/7 Veteran centered care, validating the daily patient classifications, and working with other Nurse Managers to identify and share resources.

Responsible for time scheduling of the unit, coaches' staff, deals with employee conduct and performance issues, completes recurring reports and performance in a timely manner.

Participates on service and medical center committees and task forces to improve nursing practice and patient care. Has an integral role in supporting and facilitating student nurse clinical experiences, as well as orienting new staff.

Identifies educational needs of staff and ensures that these needs are addressed.

Works in partnership with the union and adheres to EEO principles.

Provides direct clinical care as directed.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday - Friday, 7:00 am - 3:30 pm
Telework: Ad hoc
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Major Duties

• Performs a variety of tasks involved with installing, modifying, troubleshooting and repairing new and existing systems, including, but not limited to: condensers, chillers, air handlers, compressed air, humidifying, dehumidifying, filtering, refrigerators, freezers and computer based Energy Management Control Systems (EMCS).
• Maintains, repairs and installs new and existing plumbing systems, to include, but not limited to: high/ low pressure piping, sanitary sewer, steam heat, steam generation, circulating, vacuum, and condensate pumps, expansion tanks, radiators, lavatories, commodes, and water heaters.
• Works from building plans, blueprints and sketches to plan and layout routing of piping, vents, wiring, refrigeration lines, ductwork and valves.

• Reads and interprets blueprints and wiring diagrams relative to the assigned equipment and utility systems. He/she must be able to read and understand technical manuals and instructions on air conditioning and refrigeration equipment, as well as pumps, valves, gas and oil fired boilers and furnaces.
• Estimates cost, both labor and material, and prepare lists of materials for the completion on any job to be done
• Uses hand and power tools, to include, but not limited to: multi-meters, diagnostic equipment, air velocity meters, flue gas analyzer, grinders, pipe threading machine, pipe cutter, Oxy-Acetylene torch, refrigeration gauges, and motorized drain cleaner.
• Troubleshoots, calibrates, balances and operates central heating, ventilation, air conditioning, and steam systems and their associated equipment and controls within the facility.
• At a minimum, possesses a Universal Technician certification in accordance with 40 CFR part 82, subpart F, as well as a Gas Fitters License.
• Creates leak-free joints in piping and tubing systems by using the appropriate method, to include, but not limited to: solder, silver solder, Teflon sealant, and compression fittings.
• Possesses the knowledge of electrical wiring and related components of pumps, air handlers, chillers, water heaters, exhaust fans, electronic valves, etc. and be able to troubleshoot, repair and/or install such items.

• Confers with the Maintenance Scheduler and/or the M&R Operations Supervisor regarding his findings relative to maintenance and repairs to utility systems and equipment and helps plan and coordinate the repair of any issues.
• Knows codes and regulations pertaining to the practice of HVAC, refrigeration, plumbing and steam. Plumbing includes but is not limited to domestic water, heating/cooling piping, natural gas/propane, compressed air, sanitary drain piping.
• Plans his/her work in compliance with the prescribed standards of quality and quantity in accordance with established policy, codes, and regulations.
• Performs maintenance of all air conditioning and refrigeration equipment, including changing oil, replacing gaskets, replacing defective lines and/or valves including expansion valves, back pressure valves, water control valves, pressure regulators, compressors, receivers, condensers, evaporators, and automatic controls.
• Performs maintenance, repair, and installation on, but not limited to the following dietetic equipment: reach-in and walk-in refrigerators/freezers and all related components, ice making machines, hot-cold food carts, and lowerators.
• Maintains, repairs and modifies compressed air systems (excluding Medical Air) throughout the facility to ensure proper operation, pressure and filtration.
• Performs maintenance and repair, extensions and alterations to all piping, fixtures, appliances and appurtenances in connection with any of the following: sanitary drainage or storm drainage facilities; the venting systems; the water supply system; gas distribution within or adjacent to buildings, structures or conveyance and throughout the grounds of the medical center.
• Installs and maintains all types of equipment such as lavatories, commodes, showers, and dietetic equipment, hot water heaters, boilers, radiators, pressure regulating valves, sprinkler systems, sterilizers, steam traps, back-flow preventers, and all thermostatic equipment.
• Makes preventive maintenance inspections of all steam, water, and gas lines, and on fixtures and appliances, relative to those portions of utility systems.
• Performs the following related tasks in connection with said duties: pipe covering, welding, brazing, sheet metal work and minor electrical work such as controls on pumps and HV AC equipment, chrono-flow and motorized valves, vacuum pumps and pneumatic systems and piping or plumbing related to x-ray and dental equipment.
• Follows all Lock-Out Tag-Out procedures as required by OSHA and VA regulations.

Duties include, but may not be limited to the following:

• Inventory Management and Control: Responsible for the management and control of an assigned class of expendable material; serves as the point of contact for the coordination of material support and resolution of logistic problems; conducts forecasting and quantitative analysis; conducts spot checks; and complies with special requirements for firearms, ammunition and sensitive equipment.
• Returns, Recalls, and Reutilization: Implements federal and agency programs for the return and reutilization of medical supplies; coordinates disposal of surplus or excess supplies; makes emergent procurement decisions; and participates in root cause analysis process.
• Performs other related duties as assigned.

• This position is in the Competitive Service.
• Interchange Agreements with Other Merit System: Employees who occupy medical or medical-related positions and were appointed under 38 U.S.C. 4701(1) or (3) [formerly 38 U.S.C. 4104 (1) and (3)] must be serving in a full-time position without time limit and have served continuously for at least one year in this other merit system to be eligible to convert to the Title 5 System. Some exceptions to this rule may apply if you have previously acquired tenure under a Title 5 appointment.
• Current Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• This position is NAGE Bargaining Unit.
• This position is covered by locality-based comparability pay.
• Veterans' preference does not apply for internal or other current permanent Federal agency employees.
• Selectee may be required to work at any VA Manchester Health Care System campus or CBOC, as needed.
• Incomplete applications will not be considered.

Functions or Scope of Assigned Duties:

The Deputy Chief of Quality Management (QM) is a member of the executive administrative team and reports to the Director. The incumbent will work closely with the Chief of QM for ongoing oversight of all aspects of the healthcare system to ensure quality and minimize risk, and guides the organization through frequent interactions with other service chiefs.

The Nurse IV Deputy Chief of Quality Management (QM) functions as an advisor, administrator, educator, consultant, and mentor who possesses a wide range of experience and leadership ability. Demonstrates performance that is broad enough to improve the care for a group of patients. The Deputy Chief of Quality Management (QM) executes leadership that is characterized by substantial and continuous responsibility and accountability for population groups or integrated programs that cross services and/or discipline lines and, influence the organizational healthcare mission.

The Deputy Chief of QM is a self-directed nursing professional who supervises QM staff, assesses plans, implements, coordinates, monitors and evaluates the quality and safety of the delivery of care for the organization. Assumes a leadership role in facilitating regulatory compliance for internal and external oversight bodies (i.e., The Joint Commission (TJC), Commission on Accreditation of Rehabilitation Facilities (CARF), Veterans Health Administration (VHA) Directives and Handbooks, etc.), Occupational Safety and Health Administration (OSHA), Office of the Medical Inspector (OMI), Office of the Inspector General (OIG), and VHA performance measures, supporting performance improvement work, and supporting and guiding the work of committees.

The Deputy Chief of QM ensures that services have systems and processes in place to provide safe, quality care that is consistent with external benchmarks. Leads performance improvement initiatives by identifying quality metrics, trending data, maintaining the quality metric dashboard, and acts as a subject matter expert in data analysis and data display. Consults and acts as a resource to leadership and staff in standards interpretation implementation, patient safety, infection control, risk management, and re-design of processes and structures to improve care outcomes. Develops and implements policy and procedures, collaborates with service departments, and works toward meeting the strategic plan of the organization.

The Deputy Chief of QM oversees monitoring of corrective actions from survey findings and assists services who are performance outliers. Provides oversight for programs such as the Joint Patient Safety Reporting (JPSR), Tort Claims, and Peer Review. Responsible for completing clinical quality reviews, clinical data analysis, and identifying opportunities for improvement. This includes providing clinical and administrative recommendations relative to all Strategic Analytic Improvement Learning (SAIL) outcomes, External Peer Review Program (EPRP) metrics, and driving improvement initiatives within the medical center.

The Deputy Chief of QM collaborates with the Survey Coordinator for the coordination of accreditation readiness activities focused on standards compliance, education of staff on standards, VHA requirements, and customer satisfaction for internal and external stakeholders. Influences care outcomes by collaborating with members of the interdisciplinary team. Core elements of performance include knowledge and active participation in unit/program level quality improvement processes and initiatives as well as customer service programs. Leads QM staff through performance evaluations, provide guidance and support on culture changes, and change management projects.

The Deputy Chief of QM supports all QM work to include but not limited to Accreditation, System Redesign, Infection Prevention, Patient Safety, Risk Management, High Reliability Organization (HRO), Just Culture, and evidence-based practices.

Preferred Experience: Supervisory experience in QM department and knowledge of VHA performance measures.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 8:00am-4:30pm, Full-Time
Department/Unit: Quality and Patient Safety
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized