Total 11 job vacancies by The Pique Lab Pte. Ltd.

Imagine a fun-filled, appreciative environment where you enjoy helping your colleagues and customers out! As a walking Mr/Ms Sunshine, you enjoy being involved in a variety of key business functions and collaborating with different teams!

If thinking about these puts a smile on your face, you may be the next Customer Relations Associate we’re looking for!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Science & Math learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies and have one overarching goal: to make learning fun, shorten learning curves and help students develop a genuine appreciation for Science & Math.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 17 teams. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with additional offices in China, the Philippines and Malaysia. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

We are on the lookout for our next Customer Relations Associate who enjoys helping customers and is unafraid of learning new things.

If you like the prospects of working in a close-knit team, leveraging tech to work hyper-efficiently while tackling challenges head-on, we’d love to have you on our team!

[Your Growth]

As our Customer Relations Associate, you will have the opportunity to:

• Receive structured mentorship and training to gain the skills you need to excel in the role.
• Develop a strong understanding of our products and operations through inter-departmental functions and interactions.
• Join our vibrant, close-knit Customer Care team that is the pillar of The Pique Lab: Our Customer Care team members are known for delivering a consistently exceptional customer service experience across different platforms to our customers.

[Your Role]

As the first point of contact for our customers, you’ll be responsible for the following tasks:

• Deliver a pleasant walk-in experience by attending to enquiries professionally: You’ll greet our customers warmly & see how we can best help our customers with their challenges. This will include guiding them to the correct centre or classroom and helping them understand which course best suits their learning needs!
• Develop strong product knowledge to make appropriate recommendations to our customers: You’ll learn to communicate the key takeaways of each course to our customers. Don’t worry: you’re not expected to hard-sell our programmes & hit any sales targets.
• Assist with critical operational activities: You’ll be the bridge between different teams to ensure daily operations run smoothly. This will include reaching out to parents/students for issues onsite and online, troubleshooting technical difficulties during online classes, and ensuring accurate, timely delivery of learning materials.
• Manage essential administrative tasks: You’ll be a strong support to our back-end operations such as receiving courier deliveries, supporting data entry & attendance-related matters, and ensuring that our pantries are always well-stocked!

[You, Our Ideal Customer Relations Associate]

[Education]

A Diploma or equivalent from a local Polytechnic. It's a plus if you hold a Diploma in Communications, Business Management or Hospitality Management.

[Skills & Experience]

• Strong Communication Skills: You should be able to communicate effectively in written and spoken English. (We don’t need you to speak in Queen’s English. You will be fine so long as your grammar is accurate and you sound comprehensible.)
• Patience & Understanding: Dealing with customers with varied expectations is part & parcel of this role. Each of our customers is unique so we would like to work with someone who is able to adapt & manage their requests effectively.
• [BONUS] Prior Customer Service Experience: It's a bonus if you have prior experience managing a front desk in an education, medical, fitness, retail or hospitality environment.

[Traits]

• Organised & Detail-Oriented: You’re able to handle multiple tasks with accuracy and attention to detail.
• Team Player Mentality: You’re always ready to lend a helping hand to our team members and customers.

[Your Welfare]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Market Competitive Remuneration:Junior Associates: S$2.6K to S$3K/month, Senior Associates: S$3K to S$3.5K/month
   Depends on our assessment of your attitude, aptitude, along with any relevant skills & experience that you can bring to the table
3. Annual Performance Bonus (… up to 3 months bonus for outstanding performers!)
4. Career Progression Opportunities
5. Medical, Dental & Vision Benefits
6. Technology Benefits
7. Up to 16 Days of Paid Vacation Leaves
8. Paid Birthday Leave
9. Paid Marriage Leaves
10. Paid Compassionate Leaves
11. Time-Off From Work For Errands
12. Wellness Breaks
13. Fully-Stocked Pantry
14. Free Meals on selected school holidays & weekends
15. Company Socials (On top of team socials!)
16. Fruity Fridays Care Packages

[Work Information]

• Office Location: 1 Selegie Road, #07-01, GR.iD, Singapore 188306 (Nearest MRT: DT21: Bencoolen MRT & CC1/NE6/NS24: Dhoby Ghaut MRT)
• Attire: Business Casual
• Working Arrangement: Hybrid (1 day work-from-home)
• Work Days: 5-day Work Week, 40-Hour Workweek
• Types of Work Schedules:
  Work Schedule A (4 weekdays and 1 weekend), from S$2.6K onwards
• 2 Weekdays: 12PM to 7PM
  2 Weekdays: 12PM to 9PM (includes 1-hour dinner break)
  1 Weekend: 8AM to 7PM (includes 1-hour lunch break)
  
  Work Schedule B (3 weekdays and 2 weekends), from S$2.8K onwards*
• 1 Weekday: 10AM to 7PM (includes 1-hour lunch break)
  2 Weekdays: 12PM to 9PM (includes 1-hour dinner break)
  2 Weekends: 8AM to 5PM & 10AM to 7PM (includes 1-hour lunch break)
  

*As our operational demands are higher during the weekends, we greatly appreciate your availability and commitment to working on both Saturdays and Sundays. We offer the opportunity for additional compensation of up to S$200 per month for individuals who can commit to Work Schedule B on a long-term basis.

[What You'll Be Working On]

As our Guest Relations Officer, you will be providing support to ensure a smooth and pleasant campus experience for our students and parents.

• Welcome students and parents from designated posts within the building and direct them to our campus.
• Assist in guiding students from our campus to the common toilets during scheduled classes.
• Assist with any enquiries from students and parents, and escalate them to onsite team members when necessary.
• Assist in incident management when necessary.
• Assist in any other ad-hoc administrative tasks to support the smooth operations of the campus (e.g. purchasing food for the staff and yourself during the weekends, shredding paper, etc.).

[Role Requirements]

• Proactive and professional to ensure high service standards to students and parents
• Good physical stamina and health to carry out assigned duties effectively
• Good communication skills to follow instructions and report issues to managing staff
• Strong ability to work independently and collaborate with other staff members

[How We Take Care Of You]

• Medical, Dental & Vision Benefits*
• Up to 16 Days of Paid Vacation Leaves*
• Paid Birthday Leave*
• Paid Marriage Leaves*
• Paid Compassionate Leaves*
• Fully-stocked Pantry
• Free Meals on Selected School Holidays
• Free Meals on Weekends
• Fun Company Socials (For Team Bonding & Exploring New Interests!)*

*Applicable for full-time, permanent team members

[Job Information]

• Office Location: 1 Selegie Road, #07-01, GR.iD, Singapore 188306 (Nearest MRT: DT21: Bencoolen MRT & CC1/NE6/NS24: Dhoby Ghaut MRT)
• Attire: Company Uniform
• Working Arrangement: You’ll be required to work on-site to support our campus operations
• Available Shifts:Weekday Shift: Tuesday to Friday: 4PM to 9.30PM (5.5 hours x 4 days)
  Weekend Shift: Saturday to Sunday: 8AM to 7PM (10 hours x 2 days)
  
• [Here's How The Hiring Process Looks Like]After a simple profile match by our team, shortlisted candidates will be asked to complete a video introduction, allowing us to assess your application in relation to the role.
  If successful, you'll be invited to an onsite interview, where you'll have the opportunity to familiarize yourself with our campus, and we can engage in more in-depth discussions to evaluate your fit for the position.
  

*Part timers who are willing to take up both shifts will be considered and prioritised for full-time, permanent roles.

[About The Company]

At The Pique Lab, we’re on a mission to create the best Math & Science learning experiences for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies & have one overarching goal: to make learning fun, shorten learning curves & help students develop a genuine appreciation for Math & Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology & examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with remote teams in China, India, Malaysia & the Philippines. We take pride in our open, fast-paced & flat organisational structure where every team member is valued for their skills & competencies, not just their job titles.

*Please note that all applications will only be processed online. Walk-in candidates will be directed to apply through our website. Only shortlisted candidates will be contacted.

Do you have a knack for formatting Word documents perfectly? Do you consider yourself to be systematic, efficient & meticulous?

If you love administrative work & are fantastic at supporting different teams, you might just be the team member we're looking for!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Math & Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies & have one overarching goal: to make learning fun, shorten learning curves & help students develop a genuine appreciation for Math & Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology & examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with remote teams in China, India, Malaysia & Philippines. We take pride in our open, fast-paced & flat organisational structure where every team member is valued for their skills & competencies, not just their job titles.

[Your Role]

As our Administration Executive, your mission is to take good care of all administrative matters within the academic team, so that our academic faculty can perform at their best.

You’re the behind-the-scenes, selfless magician who is always making things better & more convenient for others, which everyone is thankful for!

Being successful in your role means that you can make things run like clockwork & help more students learn Science & Math easier, better & faster.

Here’s what a typical workday will look like for you:

(1) Participate in the vetting process to ensure that published materials comply with the organisation’s internal guidelines: This is an extremely important task & we need superheroes with eagle eyes to catch bad grammar & inconsistent spacing & fix them!

(2) Assist in the production of lesson materials: While it sounds easy as pie, it takes a lot of skill to produce lesson materials according to our guidelines. We'll be equipping you with the skillsets comparable to veteran printers who have perfected the blend of precision & creativity.

(3) Exercise database hygiene by curating & tidying questions in our database, so they’re always publication-ready: If you are passionate about organising stuff & making sure everything looks neat, this is it!

(4) Assist in the formatting of targeted practices: To accomplish this task well, you need to be able to appreciate & master the art of formatting documents on Microsoft Word. Think: section breaks, headers/footers & line spacings!

[You, Our Ideal Administrative Executive]

We’d love to have a chat with you if you meet the following criteria:

Personality

• Independent, Proactive & Organised: You need to be able to work well under pressure & complete your tasks dutifully with minimal supervision.
• Strong Attention To Detail: You will be working with plenty of illustrations & text. You must be highly meticulous & always have a habit of checking your work before submitting it.
• Humble & Always Strive For Improvements: You are willing to receive & act on feedback to pursue excellence in your work.

Skills

• Strong Command Of The English Language: You should be able to communicate effectively with our team in written & spoken English. In particular, you should be able to pick up grammar mistakes in our work akin to Grammarly.
• Some Interest In Science & Math: You should have some interest & understanding in Science & Math. BUT it doesn’t matter if you do not have a Science or Math-related major! What we value more is the right attitude to pick up the skills needed for this career.
• Good Understanding of Digital Technologies: You need to be well-versed in technology & be resourceful enough to figure out how different tools work.
• Good Proficiency In Microsoft Word
• [Good To Have] Good Proficiency In Adobe Software (Adobe Illustrator & Acrobat): If you have no/limited experience working with these tools, we’ll teach you on the job as long as you are willing to learn!

[How We Take Care Of You]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Market Competitive Remuneration (depending on skills & experience)
3. Annual Performance Bonus
4. Medical, Dental & Vision Benefits
5. Productivity & Tech Benefits (Apple Equipment & Peripherals)
6. Up to 16 Days of Paid Vacation Leaves
7. Paid Birthday Leave
8. Paid Marriage Leaves
9. Paid Compassionate Leaves
10. Time-off From Work For Errands
11. Wellness Breaks
12. Fully-stocked Pantry
13. Free Meals on selected school holidays & weekends
14. Fun Company Socials

[Other Important Information]

• This is a full-time position, which requires you to work onsite at our office given the nature of your work.
• Office Location: 10 Jalan Serene, #02-20, Serene Centre, Singapore 258748 (Next to CC19/DT9: Botanic Gardens MRT)
  (NOTE: We are targeting a centre relocation to GR.ID Mall (Near DT21: Bencoolen MRT; CC1/NE6/NS24: Dhoby Ghaut MRT) from July 2024)
• Working Arrangement: 5 day work week, 42-Hour work weekWednesday: 11AM to 7PM (7 hours + 1-hour lunch break)
  Thursday & Friday: 10AM to 7PM (8 hours + 1-hour lunch break)
  Saturday & Sunday: 8.30AM to 7PM (9.5 hours + 1-hour lunch break)
  

Do you have a knack for formatting Word documents perfectly? Do you consider yourself to be systematic, efficient & meticulous?

If you love administrative work & are fantastic at supporting different teams, you might just be the team member we're looking for!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Math & Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies & have one overarching goal: to make learning fun, shorten learning curves & help students develop a genuine appreciation for Math & Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology & examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with remote teams in China, India, Malaysia & Philippines. We take pride in our open, fast-paced & flat organisational structure where every team member is valued for their skills & competencies, not just their job titles.

[Your Role]

As our Administration Executive, your mission is to take good care of all administrative matters within the academic team, so that our academic faculty can perform at their best.

You’re the behind-the-scenes, selfless magician who is always making things better & more convenient for others, which everyone is thankful for!

Being successful in your role means that you can make things run like clockwork & help more students learn Science & Math easier, better & faster.

Here’s what a typical workday will look like for you:

(1) Participate in the vetting process to ensure that published materials comply with the organisation’s internal guidelines: This is an extremely important task & we need superheroes with eagle eyes to catch bad grammar & inconsistent spacing & fix them!

(2) Assist in the production of lesson materials: While it sounds easy as pie, it takes a lot of skill to produce lesson materials according to our guidelines. We'll be equipping you with the skillsets comparable to veteran printers who have perfected the blend of precision & creativity.

(3) Exercise database hygiene by curating & tidying questions in our database, so they’re always publication-ready: If you are passionate about organising stuff & making sure everything looks neat, this is it!

(4) Assist in the formatting of targeted practices: To accomplish this task well, you need to be able to appreciate & master the art of formatting documents on Microsoft Word. Think: section breaks, headers/footers & line spacings!

[You, Our Ideal Administrative Executive]

We’d love to have a chat with you if you meet the following criteria:

Personality

• Independent, Proactive & Organised: You need to be able to work well under pressure & complete your tasks dutifully with minimal supervision.
• Strong Attention To Detail: You will be working with plenty of illustrations & text. You must be highly meticulous & always have a habit of checking your work before submitting it.
• Humble & Always Strive For Improvements: You are willing to receive & act on feedback to pursue excellence in your work.

Skills

• Strong Command Of The English Language: You should be able to communicate effectively with our team in written & spoken English. In particular, you should be able to pick up grammar mistakes in our work akin to Grammarly.
• Some Interest In Science & Math: You should have some interest & understanding in Science & Math. BUT it doesn’t matter if you do not have a Science or Math-related major! What we value more is the right attitude to pick up the skills needed for this career.
• Good Understanding of Digital Technologies: You need to be well-versed in technology & be resourceful enough to figure out how different tools work.
• Good Proficiency In Microsoft Word
• [Good To Have] Good Proficiency In Adobe Software (Adobe Illustrator & Acrobat): If you have no/limited experience working with these tools, we’ll teach you on the job as long as you are willing to learn!

[How We Take Care Of You]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Market Competitive Remuneration (depending on skills & experience)
3. Annual Performance Bonus
4. Medical, Dental & Vision Benefits
5. Productivity & Tech Benefits (Apple Equipment & Peripherals)
6. Up to 16 Days of Paid Vacation Leaves
7. Paid Birthday Leave
8. Paid Marriage Leaves
9. Paid Compassionate Leaves
10. Time-off From Work For Errands
11. Wellness Breaks
12. Fully-stocked Pantry
13. Free Meals on selected school holidays & weekends
14. Fun Company Socials

[Other Important Information]

• This is a full-time position, which requires you to work onsite at our office given the nature of your work.
• Office Location: 10 Jalan Serene, #02-20, Serene Centre, Singapore 258748 (Next to CC19/DT9: Botanic Gardens MRT)
  (NOTE: We are targeting a centre relocation to GR.ID Mall (Near DT21: Bencoolen MRT; CC1/NE6/NS24: Dhoby Ghaut MRT) from July 2024)
• Working Hours: Wed to Fri: 10AM to 7PM (8 hours + 1-hour lunch break)
  Sat & Sun: 8.30AM to 6.30PM (9 hours + 1-hour lunch break)

Are you jaded by the incessant amount of administrative tasks you need to handle as a teacher?

Do you feel held back in your career as you're unable to grow in the direction you aspire?

Are you ready to refresh and relaunch the next phase of your career trajectory with stability in pay and still work with YOUTHS?

If your answer is a resounding YES, The Pique Lab WANTS you!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies and have one overarching goal: to make learning fun, shorten learning curves and help students develop a genuine appreciation for Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 80 team members across 10 departments. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their Science examinations.

Our headquarters is in Singapore, with additional offices in China, Philippines and Malaysia. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

We are looking for a knowledgeable & engaging Chemistry teacher to join us to bring joy of learning to more children. Who knows? You might be nurturing the next Albert Einstein or Marie Curie!

If you like the prospects of working in a close-knit team, leveraging tech to work hyper-efficiently while tackling challenges head-on, we’d love to talk to you about joining the team!

[Your Role]

As a Chemistry Specialist Teaching Associate at The Pique Lab, you will be involved in:

1. Class & Learning Management – You will manage classes effectively with a holistic understanding of your students’ learning needs and motivations
2. Lesson Preparation & Delivery – You’ll prepare for your lessons in accordance to our curriculum. In particular, you’ll devise ways to simplify Chemistry concepts and highlight common misconceptions.
3. Publishing – You’ll share your knowledge by writing articles and producing videos, so that your students can continue to learn from you outside of the classroom.
4. Communication – You’ll communicate with parents on their children’s learning progress and make appropriate recommendations on how to improve further.
5. Curriculum Design – You’ll work together with the Curriculum Design Team to create highly impactful learning materials that will make a difference in your students' lives.

[You, Our Ideal Teaching Specialist]

We’d love to have a chat with you if you meet the following criteria:

Required:

• Strong Background in Chemistry: You should have a strong understanding in the subject matter - not just at the university level, but at a pre-tertiary level (IGCSE/ IP/ A Level/ IB), and hence be able to simplify complex Chemistry concepts.
• Prior Teaching Experience: You should have at least 5 years of commercial teaching experience in the IGCSE/ IP Chemistry space (e.g. teaching in MOE schools, tuition centres or private 1-1 classes).

[Your Welfare]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Abundant Career Progression Opportunities in various tracks: Specialist track and Management track (more in the pipeline…)
3. Competitive Remuneration, including a base salary plus a variable pay (which scales based on your contributions)
4. Annual Performance Bonus (up to 4 months for TOP performers!)
5. Medical, Dental & Vision Benefits
6. Technology Benefits
7. Up to 16 Days of Paid Vacation Leaves
8. Paid Birthday Leave
9. Paid Marriage Leaves
10. Paid Compassionate Leaves
11. Time-Off From Work For Errands
12. Wellness Breaks
13. Fully-Stocked Pantry
14. Free Meals on selected school holidays & weekends
15. Company Socials (On top of team socials!)
16. Fruity Fridays Care Packages

[Take Note]

• We respect your time commitment with us. As such, you'll be paid full salary, even during your training period. :)
• There are no part-time teaching positions due to the amount of resources required to groom teachers to excellence.
• We specialise in Science & Math and will continue to deepen our expertise in these areas within the next 3 to 5 years. If teaching Science and/or Math is your vocation, or you’re keen to catapult your teaching career with specialisations in these subjects, we would love to have you.

To you, an ideal job is one where no two workdays are the same. As a go-getter, you aspire to be a jack of all trades where you get to learn and apply a wide variety of skills to different business functions!

If that sounds like you, you won’t want to miss out on this opportunity!

We are looking for a detail-oriented & resourceful Executive Assistant who wants to master a variety of business operations & play a key supporting role in other corporate functions!

[About The Pique Lab]

At The Pique Lab, we’re on a mission to create the best Math & Science learning experiences for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies & have one overarching goal: to make learning fun, shorten learning curves & help students develop a genuine appreciation for Math & Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology & examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with remote teams in China, India, Malaysia & the Philippines. We take pride in our open, fast-paced & flat organisational structure where every team member is valued for their skills & competencies, not just their job titles.

With so many companies to pick from, what’s really in it for you to join us as our Executive Assistant?

1. Growth Is The Only Constant: You’ll pick up new valuable skills that will help you hone your craft as a professional supporter – from impeccable organisation, stellar negotiation to supernatural anticipation. You’ll get to gain access to resources that will help enhance your administrative & organisational skills, and spearhead the organisation’s adoption of more systematic processes.
2. Never A Dull Day With Us: From getting your hands dirty to giving recommendations as a strategic advisor, this multi-faceted role will give you plenty of exposure to make an impact in different functions within our organisation.
3. Be Part Of A Team That You’re Proud Of & Is Proud Of You: We’re a young team (averaging at 26) who love what we do & value each member’s contribution. You’ll be joining us at a pivotal time when we’re expanding our team & this means more growth opportunities for you!

[Your Role As Our Executive Assistant]

You’ll be a key team player in supporting our Senior Leadership team in a wide spectrum of business functions such as Facilities Management, IT Operations Management & HR Operations:

Facilities Management

• Ensure that our classrooms are in operable conditions based on defined SOPs: You’re in charge of maintaining a clean & conducive environment for our students to learn & team members to work in!
• Assist in project & contractor management: You’ll be actively involved in liaising with different contractors on renovation, repair & maintenance work.
• Implement & oversee office logistics management: As our very own Marie Kondo, you’ll be in charge of proposing & documenting a system that organises our logistics neatly & logically. The key components of this system will include:Categorisation guidelines based on use case & weight
  Maintenance schedule for all team members
  Weekly maintenance schedule for yourself (including cleaning areas seldom accessed by cleaners & consolidating used packaging & arranging for removal)
  Ideas on how we can use more space-efficient, aesthetic organisational furniture (e.g. plastic containers, boxes, drawers, etc.)
  Labelling system that encourages self-help
  
• Assist in office lease management: At this stage of our organisational growth, we’re constantly looking for bigger spaces that can accommodate our growing number of team members & students. You’ll be responsible for researching suitable office/classroom spaces, space planning & stakeholder management.
• Oversee food catering & procurement-related matters (local/overseas): You’ll be actively involved in sourcing the best deals (food & goods) to feed our team members during the weekends & school holidays, and secure the most memorable Children’s Day gifts & Chinese New Year red packets for our community.

IT Operations Management

• Assist in device deployment & patching: From our team members’ Macbooks to network equipment & CCTVs in our offices & classrooms, you’ll be involved in setting up & maintaining our IT equipment & infrastructure based on our in-house guides.
• Assist in backup management: You’ll be responsible for ensuring our network infrastructure & servers are consistently backed up, which will help us restore records effectively if needed.
• Maintain IT helpdesk: You’ll be in charge of helping our team members troubleshoot their devices & business equipment (e.g. door access systems) to ensure smooth daily operations.

Community Management

• Assist in HR-related operations & events: As our HR Team’s business partner, you’ll play a supporting role in onboarding & offboarding processes, and execute employment engagement & campus outreach events.
• Analyse post-event attendance metrics: Regular company socials are in our DNA & you’ll be involved in keeping a pulse on how our team members are enjoying & benefitting from these initiatives!

[You, Our Ideal Executive Assistant]

Personality

• Strong Attention To Detail: You need to be highly meticulous & always have a habit of checking your work before submitting it.
• Independent & Proactive: You’re able to carry out your tasks independently with minimal guidance.
• Patient & Personable: You have a warm personality & are able to build rapport & work easily with different stakeholders.
• Humble & Always Strive For Improvements: You are willing to take in feedback, learn from them & pursue excellence in your tasks.

Skills

• Strong Communication & Negotiation Skills: Since you’ll be required to communicate regularly with various stakeholders, you need to be able to write & speak well in both English & Mandarin. When conflicts arise, you’re able to hold your ground professionally to achieve the most ideal outcome for the organisation.
• Strong Confidentiality Skills: Due to the nature of your role, you’ll have access to highly sensitive data of our team members & customers. On the IT front, you prioritise user security & are discerning towards clickbait!
• Resourceful, Analytical & Forward-thinking: To succeed in this role, you’ll need to be able to analyse issues & deal with them skillfully. You also believe in taking pre-emptive approaches to potential problems by anticipating needs and thinking of backup plans.
• Strong Organisational & Time Management Skills: You’re proficient in prioritising tasks & meeting deadlines effectively.
• Tech-savvy & Open To Troubleshooting: You need to be well-versed in technology & be resourceful to figure out how things work independently.

Past Experiences

• Psychology, Human Resources, IT or Administration background

[Your Welfare]

• Market-competitive Remuneration
• Annual Performance Bonus
• Career Progression Opportunities
• Mentorship, Training & Regular Feedback
• Medical, Dental & Vision Benefits
• Technology Benefits
• Up to 16 Days of Paid Vacation Leaves
• Paid Birthday Leave
• Paid Marriage Leaves
• Paid Compassionate Leaves
• Time-off From Work For Errands
• Wellness Breaks
• Fully-stocked Pantry
• Free Meals on selected school holidays & weekends
• Fun Company Socials (For team bonding & exploring new personal interests!)

[Your Work Information]

• Office Location: 10 Jalan Serene, #02-20, Serene Centre, Singapore 258748 (3-Minute Walk From CC19/DT9: Botanic Gardens MRT)
• Attire: Business Casual
• Working Arrangement: You’ll be required to work on-site to support operations at our campuses (a 5-minute walk away from each other)
• Working Hours:Tuesday to Friday: 10AM to 7PM
  Saturday: 8AM to 5PM
  OFF: Sunday & Monday
  

Are you passionate about inspiring curious minds to love Science while growing in a career that pays you well?

If your answer is a resounding YES, The Pique Lab WANTS you!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies and have one overarching goal: to make learning fun, shorten learning curves and help students develop a genuine appreciation for Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 80 team members across 10 departments. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their Science examinations.

Our headquarters is in Singapore, with additional offices in China, Philippines and Malaysia. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

We are looking for passionate Science lovers to join us to bring the joy of learning to more children. Who knows? You might be nurturing the next Albert Einstein or Marie Curie!

If you like the prospects of working in a close-knit team, leveraging tech to work hyper-efficiently while tackling challenges head-on, we’d love to talk to you about joining the team!

[Your Role]

As a Primary Science Teacher at The Pique Lab, you will be involved in:

1. Class & Learning Management – You will manage classes (online & onsite) effectively with a holistic understanding of your students’ learning needs and motivations
2. Lesson Preparation & Delivery – You’ll prepare for your lessons in accordance to our curriculum. In particular, you’ll devise ways to simplify Science concepts and highlight common misconceptions.
3. Publishing – You’ll share your knowledge by writing articles and producing videos, so that your students can continue to learn from you outside of the classroom.
4. Communication – You’ll communicate with parents on their children’s learning progress and make appropriate recommendations on how to improve further.

[Your Growth]

Your success as a Lower Secondary Science Tutor means a lot to us.

Rigorous training is provided during your first 9 months at The Pique Lab, which is aimed at increasing your confidence and expertise as a Primary Science Teacher.

You will start your career with us by undergoing the Teaching Associate Programme where you'll learn plenty of valuable teaching skills:

• Content Mastery: Solidify your fundamentals in the Primary Science syllabus by learning key concepts & examination question types. Understand how to apply a variety of answering techniques to tackle questions effectively.
• Attention Control: Discover how to make your lessons come alive, such that your students never get bored of them. Dive deep into delivery technicals such as coherency, clarity, tempo, gestures, expression and humour.
• Class Control: Pick up effective classroom management strategies, so that you're able to maintain a fun, yet disciplined teaching approach with your students.
• Performance Management: Learn how to use cues effectively to instil a stronger sense of confidence in your students & help them develop a stronger affinity for Science.
• Communicating With Parents: Understand how to communicate with parents, such that they are supportive and appreciative of your work.

After you've achieved mastery in your fundamentals, you can look forward to explore various career pathways (Specialist Track & Management Track) where we'll work closely with you to spearhead projects or manage teams.

[You, Our Ideal Candidate]

We’d love to have a chat with you if you meet the following criteria:

Required:

• Strong Background in Science: You should have a strong understanding in the subject matter - not just at the university level, but at a primary/secondary level, and hence be able to simplify complex Science concepts.
• Prior Teaching Experience: You should have some experience in teaching, not strictly limited to Science - be it commercial experience (e.g. teaching in MOE schools, tuition centres or private 1-1 classes) OR volunteering experience (e.g. coaching kids in after-school care centres).

Good to have:

• A Positive, Confident & Engaging Personality: You need to be comfortable engaging students at a group level & infuse joy and laughter in your lessons.
• Grit and Drive to Succeed: You must be committed to mastery and be willing to put in the hard work. You should have a clear idea on what you intend to pursue in your career, at least for the next 3 to 5 years,
• Ability to learn fast and think on your feet: You will be expected to pick up and apply strategies and techniques taught to you quickly, especially during the training period.

[Your Welfare]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Abundant Career Progression Opportunities in two different tracks: Specialist track and Management track
3. Competitive Remuneration, including a base salary (starting from $3,400/ month) plus a variable pay (which scales based on your contributions)
4. Annual Performance Bonus
5. Medical, Dental & Vision Benefits
6. Technology Benefits
7. Paid Leaves
8. Time-off From Work For Errands
9. Fully-stocked Pantry
10. Free Meals on selected school holidays and weekends
11. Company Socials
12. Work From Home Care Packages

[Take Note]

1. We respect your time commitment with us. As such, you'll be paid full salary, even during your training period.
2. There are no part-time teaching positions due to the amount of resources required to groom teachers to excellence.
3. We specialise only in Primary Science and will continue to deepen our expertise in this area within the next 3 to 5 years. If you're only keen to teach Mathematics or English, we're probably not a good fit for you.

Are you jaded by the incessant amount of administrative tasks you need to handle as a teacher?

Do you feel held back in your career as you're unable to grow in the direction you aspire?

Are you ready to refresh and relaunch the next phase of your career trajectory with stability in pay and still work with YOUTHS?

If your answer is a resounding YES, The Pique Lab WANTS you!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies and have one overarching goal: to make learning fun, shorten learning curves and help students develop a genuine appreciation for Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 80 team members across 10 departments. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their Science examinations.

Our headquarters is in Singapore, with additional offices in China, Philippines and Malaysia. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

We are looking for a knowledgeable & engaging Chemistry teacher to join us to bring joy of learning to more children. Who knows? You might be nurturing the next Albert Einstein or Marie Curie!

If you like the prospects of working in a close-knit team, leveraging tech to work hyper-efficiently while tackling challenges head-on, we’d love to talk to you about joining the team!

[Your Role]

As a Chemistry Specialist Teaching Associate at The Pique Lab, you will be involved in:

1. Class & Learning Management – You will manage classes effectively with a holistic understanding of your students’ learning needs and motivations
2. Lesson Preparation & Delivery – You’ll prepare for your lessons in accordance to our curriculum. In particular, you’ll devise ways to simplify Chemistry concepts and highlight common misconceptions.
3. Publishing – You’ll share your knowledge by writing articles and producing videos, so that your students can continue to learn from you outside of the classroom.
4. Communication – You’ll communicate with parents on their children’s learning progress and make appropriate recommendations on how to improve further.
5. Curriculum Design – You’ll work together with the Curriculum Design Team to create highly impactful learning materials that will make a difference in your students' lives.

[You, Our Ideal Teaching Specialist]

We’d love to have a chat with you if you meet the following criteria:

Required:

• Strong Background in Chemistry: You should have a strong understanding in the subject matter - not just at the university level, but at a pre-tertiary level (IGCSE/ IP/ A Level/ IB), and hence be able to simplify complex Chemistry concepts.
• Prior Teaching Experience: You should have at least 5 years of commercial teaching experience in the IGCSE/ IP Chemistry space (e.g. teaching in MOE schools, tuition centres or private 1-1 classes).

[Your Welfare]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Abundant Career Progression Opportunities in various tracks: Specialist track and Management track (more in the pipeline…)
3. Competitive Remuneration, including a base salary plus a variable pay (which scales based on your contributions)
4. Annual Performance Bonus (up to 4 months for TOP performers!)
5. Medical, Dental & Vision Benefits
6. Technology Benefits
7. Up to 16 Days of Paid Vacation Leaves
8. Paid Birthday Leave
9. Paid Marriage Leaves
10. Paid Compassionate Leaves
11. Time-Off From Work For Errands
12. Wellness Breaks
13. Fully-Stocked Pantry
14. Free Meals on selected school holidays & weekends
15. Company Socials (On top of team socials!)
16. Fruity Fridays Care Packages

[Take Note]

• We respect your time commitment with us. As such, you'll be paid full salary, even during your training period. :)
• There are no part-time teaching positions due to the amount of resources required to groom teachers to excellence.
• We specialise in Science & Math and will continue to deepen our expertise in these areas within the next 3 to 5 years. If teaching Science and/or Math is your vocation, or you’re keen to catapult your teaching career with specialisations in these subjects, we would love to have you.

Are you a passionate graduate in search of a teaching career that supports your learning and growth, compensates well, while making a meaningful impact together with a team?

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies and have one overarching goal: to

make learning fun, shorten learning curves and help students develop a genuine appreciation for Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 80 team members across 10 departments. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their Science examinations.

Our headquarters is in Singapore, with additional offices in China, Philippines and Malaysia. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

We are looking for passionate Science lovers to join us to bring the joy of learning to more children. Who knows? You might be nurturing the next Albert Einstein or Marie Curie!

If you like the prospects of working in a close-knit team, leveraging tech to work hyper-efficiently while tackling challenges head-on, we’d love to talk to you about joining the team!

[Your Role]

As a Primary Science Teacher at The Pique Lab, you will be involved in:

1. Class & Learning Management – You will manage classes (online & onsite) effectively with a holistic understanding of your students’ learning needs and motivations
2. Lesson Preparation & Delivery – You’ll prepare for your lessons in accordance to our curriculum. In particular, you’ll devise ways to simplify Science concepts and highlight common misconceptions.
3. Publishing – You’ll share your knowledge by writing articles and producing videos, so that your students can continue to learn from you outside of the classroom.
4. Communication – You’ll communicate with parents on their children’s learning progress and make appropriate recommendations on how to improve further.

[Your Growth]

Your success as a Primary Science Tutor means a lot to us.

Rigorous training is provided during your first 9 months at The Pique Lab, which is aimed at increasing your confidence and expertise as a Primary Science Teacher.

You will start your career with us by undergoing the Teaching Associate Programme where you'll learn plenty of valuable teaching skills:

• Content Mastery: Solidify your fundamentals in the Primary Science syllabus by learning key concepts & examination question types. Understand how to apply a variety of answering techniques to tackle questions effectively.
• Attention Control: Discover how to make your lessons come alive, such that your students never get bored of them. Dive deep into delivery technicals such as coherency, clarity, tempo, gestures, expression and humour.
• Class Control: Pick up effective classroom management strategies, so that you're able to maintain a fun, yet disciplined teaching approach with your students.
• Performance Management: Learn how to use cues effectively to instil a stronger sense of confidence in your students & help them develop a stronger affinity for Science.
• Communicating With Parents: Understand how to communicate with parents, such that they are supportive and appreciative of your work.

After you've achieved mastery in your fundamentals, you can look forward to explore various career pathways (Specialist Track & Management Track) where we'll work closely with you to spearhead projects or manage teams.

[You, Our Ideal Candidate]

We’d love to have a chat with you if you meet the following criteria:

Required:

• Strong Background in Science: You should have a strong understanding in the subject matter - not just at the university level, but at a primary/secondary level, and hence be able to simplify complex Science concepts.
• Prior Teaching Experience: You should have some experience in teaching, not strictly limited to Science - be it commercial experience (e.g. teaching in MOE schools, tuition centres or private 1-1 classes) OR volunteering experience (e.g. coaching kids in after-school care centres).

Good to have:

• A Positive, Confident & Engaging Personality: You need to be comfortable engaging students at a group level & infuse joy and laughter in your lessons.
• Grit and Drive to Succeed: You must be committed to mastery and be willing to put in the hard work. You should have a clear idea on what you intend to pursue in your career, at least for the next 3 to 5 years,
• Ability to learn fast and think on your feet: You will be expected to pick up and apply strategies and techniques taught to you quickly, especially during the training period.

[Your Welfare]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Abundant Career Progression Opportunities in two different tracks: Specialist track and Management track
3. Competitive Remuneration, including a base salary (starting from $3,400/ month) plus a variable pay (which scales based on your contributions)
4. Annual Performance Bonus
5. Medical, Dental & Vision Benefits
6. Technology Benefits
7. Paid Leaves
8. Time-off From Work For Errands
9. Fully-stocked Pantry
10. Free Meals on selected school holidays and weekends
11. Company Socials
12. Work From Home Care Packages

[Take Note]

1. We respect your time commitment with us. As such, you'll be paid full salary, even during your training period.
2. There are no part-time teaching positions due to the amount of resources required to groom teachers to excellence.
3. We specialise only in Primary Science and will continue to deepen our expertise in this area within the next 3 to 5 years. If you're only keen to teach Mathematics or English, we're probably not a good fit for you.

Here’s what your dream career looks like: You’re a Science Wizard who weaves magic into learning, and you find joy in imparting Science matters (and literally, about matter) to young learners.

If reading this gets the blood running in your veins, you’ll fit right into our team!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies and have one overarching goal: to

make learning fun, shorten learning curves and help students develop a genuine appreciation for Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 80 team members across 10 departments. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their Science examinations.

Our headquarters is in Singapore, with additional offices in China, Philippines and Malaysia. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

If you’re a Science Whizz with a passion for teaching, join us in shaping our comprehensive education ecosystem! Who knows? You might be nurturing the next Albert Einstein or Marie Curie!

If you like the prospects of working in a close-knit team, leveraging tech to work hyper-efficiently while tackling challenges head-on, we’d love to talk to you about joining the team!

[Your Growth]

As a Teaching Apprentice Intern, you have the opportunity to:

• Join a vibrant and dynamic teaching team that’s the heart of The Pique Lab - our teachers are always pumped to inspire and nurture the love of Science in young learners.
• Deep dive into proprietary TPL pedagogies that have helped over 16,938 students to date.
• Receive structured mentorship to become a charismatic educator and speaker.

If you’re not one to get a short circuit from challenges, and you wish to fast-track your career in teaching, you’re in the right hands with The Pique Lab family.

[Your Role]

All Teaching Apprentice Interns will receive first-hand experience in classroom teaching, via structured mentorship and curriculum-centric learning. If you enjoy being creative, you will also get to delve into content creation and storyboard for The Pique Lab’s teaching materials.

• Content Mastery: Proclaim mastery over key Science concepts and curriculum. You will gain a firm understanding of how to tackle examination question types, and apply a variety of answering techniques effectively.
• Attention Control: Discover how to make your lessons come alive. You will get to develop skills in content delivery and engagement, by looking at coherence and cohesion, clarity, pace, expressions, and humour.
• Class Control: Pick up effective classroom management strategies to effectively conduct classes, online & onsite. As a Teaching Apprentice Intern, you will get to observe and develop a holistic understanding of your students’ learning needs and motivations, so as to foster a fun, yet disciplined learning environment.
• Performance Management: Learn strategies that can empower students to think analytically, and instil a stronger sense of confidence and ownership over their learning journey.
• Experiment Creation & Publishing - At The Pique Lab, we want to give you the stage to work your magic. By the end of your internship, you’ll get to:

1. Design and create experiments in accordance with the Science curriculum. What we look out for is how you can digest difficult concepts and infuse fun through experiments to motivate students to learn.
2. Write and publish educational articles across our digital learning platforms, with the guided mentorship of our academic/curriculum team.

Outstanding interns who have gone through The Pique Lab’s Teaching Apprenticeship programme can look forward to a potential full-time career with us. We actively work with our full-time teaching associates to chart their career progression trajectory, where they can explore managerial roles and/or curriculum design, aside from teaching.

[You, Our Ideal Teaching Apprentice]

We’re looking for candidates with the following qualities:

Required:

• Strong Background in Science: You should have a strong understanding in the subject matter - demonstrated at the primary/secondary level, and you’re able to make complex Science concepts digestible for students. Added bonus if you are studying Science at the university level.
• Prior Teaching Experiences: You should have some experiences in teaching, not strictly limited to Science - be it professional experience (e.g. teaching in MOE schools, learning centres or private tuition) OR volunteering (e.g. coaching kids in after-school care centres).

Good to have:

• A Positive, Confident & Engaging Personality: You need to be comfortable engaging students within a group setting, and be able to infuse joy and fun in your lessons.
• A Clear Resolve for Success: You’re committed to mastering content taught to you, and you constantly strive to develop your arsenal of skills to help students. Teaching Apprentices should have a clear objective of what they wish to gain from this internship, and apply it to their goals and/or career.
• Ability to Learn Fast and Think on your Feet: You will be expected to pick up and apply strategies and techniques taught to you quickly, especially during the training period.

[Your Welfare]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Abundant Career Advancement Opportunities
3. Competitive Remuneration, including a base salary (up to $1,500/ month)
4. Productivity & Tech Benefits (27" Dell Monitor for your WFH set-up, Apple Equipment & Peripherals)
5. Time-off From Work For Errands
6. Fully-stocked Pantry
7. Free Meals on selected school holidays and weekends
8. Company Socials
9. Work From Home Care Packages

[Work Information]

• There are two possible internship arrangements for this role: Part-Time (3 Weekdays) or Full Time (5 Weekdays).
• We specialise in Science & Math and will continue to deepen our expertise in these areas within the next 3 to 5 years. If teaching Science and/or Math is your vocation, or you’re keen to catapult your teaching career with specialisations in these subjects, we would love to have you.

Unravel the best practices of brand communication and customer success as our Customer Success Management Associate.

If you’re a Communications/Business Management/Hospitality graduate who wants to be at the forefront of championing our brand's success by fostering strong relationships with our customers, come join us in this multi-faceted role in ensuring that our customers' expectations are not only met—but always exceeded!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research and data-driven methodologies, and have one overarching goal: to make learning fun, shorten learning curves and help students develop a genuine appreciation for learning.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their Science examinations.

Our headquarters is in Singapore, with additional offices in China, the Philippines and Malaysia. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

We are looking for a curious and resourceful Customer Success Management Associate who wants to master a wide variety of customer relations functions and manage a team by the end of our Customer Success Management Programme!

[Your Role]

As our Customer Success Management Associate, you’ll be a key team player in our strong-knit Customer Care team where you will have ample career progression opportunities to help shape a service culture that you can take pride in.

For a start, you’ll be involved in these 3 key growth areas:

Customer Management Superstar:

• Develop a deep understanding of our courses to make appropriate recommendations to our customers: Hard selling is not in our DNA — we believe in matching our customers to our programmes that best fit their learning needs. To help ensure that our students and parents derive the most value out of their learning experiences with us, you’ll learn about the key takeaways and frequently asked questions of each course, and how to communicate these to them effectively.
• Deliver personalised and enjoyable brand experiences through our various communication channels and at our centres: 95% of our communications are digital (WhatsApp messages, phone calls and emails) and 5% are in-person at our front desk. Besides honing your in-person communication skills such as greeting our customers warmly and guiding them to the correct classroom on-site, you’ll have the opportunity to learn the best practices of how we consistently deliver the same warm and professional customer experiences online as well!

Operations Extraordinaire:

• Assist with critical customer success operational tasks: Making the best programme recommendations is only the first step in our playbook to creating a delightful brand experience for our customers. You’ll deep dive into the different types of support our customers typically require and how to meet them, such as collecting fee payments, arranging replacement lessons and troubleshooting technical difficulties during online classes.
• Support Customer Care team in essential administrative activities: In order to understand the ins and outs of the work of our multi-faceted Customer Care team and eventually lead them, you’ll be actively involved in manoeuvring the intricacies of our back-end operations such as receiving courier deliveries, updating class schedules, fulfilling e-commerce orders, and ensuring that our pantries are always well-stocked!

Crisis Communications Champion:

• Resolve escalated customer issues effectively: Being able to handle customer escalations with finesse is what will set you apart from other customer relations professionals and we want to help you get there. With your understanding of our internal processes, policies and customer requests, you’ll have the opportunity to translate what you’ve learnt in school about crisis communications to real-life escalated cases to ensure win-win outcomes for both our customers and the company in a timely manner.
• Analyse and establish root causes of common and unique customer-related issues and solutions: Designing effective customer solutions in The Pique Lab would require you to develop a comprehensive understanding of how our customers think and behave while manoeuvring our policies strategically. To do this, you’ll be involved in coordinating with different teams to understand possible root causes of common and unique customer-related issues, propose viable, customer-centric solutions and document these scenarios for training purposes.

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