Total 386 customer service job vacancies in nsw sydney city inner west

Medical Receptionist
Hours: Part-time or Full-time | Flexibility required | 8:00 AM to 6:00 PM | Monday to Friday
Location: Cleveland
Contract: Permanent and Locum options available
Pay: Dependent on contract

Job Summary

• We are seeking a reliable, motivated Receptionist to join our friendly and dynamic team at our busy surgery.
• The ideal candidate will have excellent telephone and face-to-face communication skills, along with a passion for providing outstanding service to our patients.
• This is a diverse role, where no two days are the same, so we're looking for someone who thrives in a fast-paced environment and enjoys interacting with people.

Main Duties & Responsibilities

• Patient Interaction: Answer telephone calls, face-to-face enquiries, and online queries. Assess patient needs and guide them to the appropriate services.
• Appointment Scheduling: Use the EMIS clinical system to schedule appointments, manage queries, and maintain accurate appointment records. Full training on the EMIS system will be provided.
• Administrative Support: Assist with general administrative tasks, including processing patient information, distributing messages, and providing support to the clinical team.
• Team Collaboration: Act as the central point of contact for patients and work closely with both the clinical and administrative teams to ensure efficient service delivery.
• General Reception Duties: Greet patients, assist with inquiries, and support the smooth running of the practice with various administrative tasks.

Key Skills & Experience
Essential:

• Experience of working with the general public.
• Excellent communication skills (both written and verbal).
• Strong IT skills (email, Word, etc.).
• Good time management and organizational skills.
• Ability to work independently and as part of a team.
• Flexibility to work across a range of hours.
• Experience in a GP practice or primary care setting.
• Administrative experience in a healthcare environment.

Benefits:

• Four weekly payroll runs
• £250 Welcome Bonus
• £250 training allowance
• Excellent pay rates
• Exceptional referral bonuses
• Specialists mental health consultants offering single point of contact
• Frequent notifications for upcoming opportunities via text and email
• Ltd & PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
• FREE DBS disclosures provided via fast track online services
• FREE Occupational Health Check and Immunisations
• £150 Switching Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
• £250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of 150 hours in your new placement.
• £750 Referral Bonus - Simply refer your friend. If they get the role, we'll give you up to £750.

To Apply: Please contact Eleanor: eleanor.binns@servicecare.org.uk | (01772) 208 963

Service Care Solutions is proud to be supporting CTPHQ (Counter Terrorism Policing Headquarters) in recruiting for this essential role.

• Location: Empress State Building, Empress Approach, Lillie Road, London SW6 1TR
• Contract Type: Contract (Inside IR35)
• Pay Rate: £550 per day (Umbrella)
• Hours: Full-time, 5 days a week
• Business Area: CTPHQ (Counter Terrorism Policing Headquarters)

We are looking for an experienced Operating Model Consultant to join the Change Pillar within CTPHQ. In this critical role, you will focus on shaping and refining business operating models, particularly within the context of organisational design. This will include developing people structures, improving access to information, and refining governance frameworks. As the primary design analyst on various projects, you will work autonomously, while regularly collaborating with supervisors for guidance.

• Design and modify business operating models to improve organisational effectiveness.
• Specialise in organisational design, including people structures, information management, and governance.
• Operate within existing project frameworks, often as the lead design analyst.
• Maintain regular communication with supervisors for feedback and support.

• 3-4 years of experience in business operating model development, ideally within a consultancy setting.
• Proven organisational design skills, including process development and ways of working.
• Ability to work independently, demonstrating confidence and credibility in your approach.
• Current security clearance is essential.

To be considered for this role, it is essential to provide responses to the following questions alongside your CV:

1. Provide an example of when you designed a new or amended an existing business operating model.
   • The nature of the design work you undertook.
   • Your specific role in the project.
   • The approach or methodology you used.
   • The design challenges you encountered.

Please ensure your responses are detailed and align with the key requirements for this position.

Submit your application, including your CV and the response to the questions, to Lewis.Ashcroft@servicecare.org.uk or call 01772 208962 for more information.

Service Care Solutions is looking for a committed and empathetic Prison Activity Worker to join our team, working across two sites near Leeds. This full-time role involves splitting your time between HMP Leeds (three days per week) and HMP Wealstun, totaling 35 hours a week. The position requires an enhanced DBS check and prison vetting clearance but offers a generous benefits package, including 30 days of annual leave plus bank holidays.

Key Responsibilities:
As a Prison Support Worker, your primary role will be to provide comprehensive support to individuals within the prison system, helping them navigate their time in custody and preparing them for life after release. Your key responsibilities will include:

• 
  Assessing Needs: Conduct initial and ongoing assessments to identify the specific support needs of each participant. Provide tailored advocacy, mentoring, advice, and guidance to meet these needs effectively.
• 
  Case Management: Engage and case-manage eligible participants on the CFO Evolution programme, offering ongoing resettlement support. You will also be responsible for completing pre-release inventories and associated actions to ensure participants are well-prepared for their transition back into the community.
• 
  Quality Assurance & Reporting: Develop and implement detailed Action Plans, designing and delivering appropriate activities, training programmes, and interventions. You will be expected to lead high-quality 1:1 and group sessions, monitor participants' progress, and contribute to internal quality assurance processes. Regularly provide timely monthly reports on progress against agreed outcomes.
• 
  Team Collaboration: Build strong working relationships with HMPPS, other agencies, and colleagues within the prison system. You will also collaborate with the local CFO Activity Hub to facilitate effective through-the-gate transitions and ensure a smooth handover to community-based support workers.

Person Specification:
We are looking for candidates who possess the following skills, knowledge, and attributes:

• 
  Experience: A background in working intensively with individuals, particularly those from marginalized or offender backgrounds, is essential. Experience in training, guidance, advice, or counseling environments is highly desirable.
• 
  Knowledge: A strong understanding of the issues affecting the rehabilitation of offenders, desistance theory, and the prison environment is crucial. You should also be knowledgeable about local and national training, education, and employment opportunities for offenders.
• 
  Skills & Abilities: We seek individuals with excellent communication, interpersonal, and IT skills, along with the ability to work independently and as part of a team. You should be self-motivated, flexible, and capable of developing positive working relationships with a wide range of stakeholders.
• 
  Attitude: A positive, empathetic, and resilient attitude is essential. You must have a strong belief in the ability of people to turn their lives around and a commitment to consultative and collaborative working practices.

What We Offer:

• A comprehensive induction to help you settle into your role.
• Ongoing learning and development opportunities tailored to your needs.
• Continuous support and supervision, including reflective practice, to help you grow and succeed as a practitioner.

If you are passionate about making a difference and meet the criteria outlined above, we encourage you to apply. Please send your up-to-date CV to Mark White at mark.white@servicecare.org.uk.

Service Care Solutions are working alongside a local authority in Solihull, for an Insurance Officer to join their team. Please find a description of the role below

Location: Solihull.
Hours: 37 per week.
Salary: £14.65-£15.10 per hour (umbrella/ltd)
Contract: 12 months on going.

Requirements:

• UK experience is essential.
• This is a junior role. Looking for someone computer literate who can confidently work with spreadsheets.
• Ideally would like a candidate who has some insurance experience.
• Good customer facing skills.
• Hybrid: 2 days in the office (Thursdays for team meetings and Fridays)
• Officer is required to help support professional insurance advise to departments.
• Desirable to have knowledge of insurance policies, terms and conditions, claims process, claims settlement negotiations and local authority risk insurances.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

Company: Service Care Solutions
Trust: Lancashire & South Cumbria NHS Foundation Trust
Location: Minerva Health Centre, Lowthorpe Road, PR1 6SB

Position: Community Dietician
Specialisation: Nutrition

Shift Pattern: 2-3 days per week
Pay Rate: Day £27ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Responsibilities:

• Providing dietetic assessment, advice and care planning to community patients,
• Working alongside other health professionals to provide a MDT approach to the care of vulnerable elderly patients with nutritional needs.
• Work with HEF patients to ensure their care is safe and effective

Qualifications and Requirements:

• Hold a registration with HCPC
• Fully enhanced valid DBS
• Dietry expereicne required.

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£27ph LTD | £24.29 PAYE Inclusive | £21.68 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

Position: Deputy Manager
Location: Castleford
Salary: Starting at £36,270 per annum (plus overtime)
Contract: Permanent, Full-Time

Are you passionate about making a difference in the lives of young people? Do you have the experience and skills to co-lead a children's residential home with excellence? We are seeking a dynamic and qualified Deputy Manager to join our team in Castleford.

Role Overview

As a Deputy Manager, you will work closely with the Registered Manager to deliver exceptional care and support in our newly established children's residential home. This role offers an immediate start following onboarding and notice period completion.

Your key responsibilities will include:

• Co-managing house budgets and ensuring financial efficiency.
• Overseeing staff development and fostering positive outcomes for young people.
• Developing and updating placement plans, risk assessments, and therapeutic parenting strategies.
• Ensuring compliance with Children's Homes Regulations 2015 and Quality Care Standards.
• Participating in the on-call rota and maintaining a high standard of safeguarding practices.

Key Requirements

• Qualifications: Minimum Level 3 Diploma in Children's Residential/Children's Workforce, Level 4 Children, Young People, and Families Practitioner Residential, or a higher related qualification.
• Experience: At least 2 years in a supervisory role within children's residential care.
• Skills: Leadership, organisation, and effective communication.
• Driving Licence: A full UK driving licence is essential.
• Enhanced DBS Check: Required prior to start.

Benefits

• Competitive salary with overtime rates after 201.5 monthly hours.
• Flexible working pattern:

• 3 office-based days (Monday-Friday, 9:00 AM - 5:00 PM).
• 1 24-hour shift (8:00 AM - 11:00 PM, inclusive of sleep-in duties) with a 30-minute handover the following day.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

Payroll Executive
Salary - £26,000 up to £28,000

We have an exciting opportunity for a Payroll Executive to join our umbrella payroll company 'Arch Finance' based in central Preston.
Working as a payroll executive you will be responsible for the day to day running of our PAYE contractor payroll service, collaborating with multiple parties and employees. You will play a critical role in ensuring the smooth running of this payroll service.
The ideal candidate will be resilient, autonomous, and passionate, with exceptional customer service and outstanding attention to detail.

The Role will involve:

• Managing the weekly payrolls end to end process.
• Assisting in on boarding new contractors within stipulated timescales alongside dealing with any queries/related questions.
• Ensuring full due diligence is complete prior to pay rolling any individual, including right to work and ID checks.
• Linking payroll processes to reduce the risk of fraud, including knowledge and understanding of fraud prevention.
• Build and maintain positive relationships with internal and external stakeholders to facilitate a smooth running of the weekly payroll.
• Dealing with, escalating, and managing queries raised by internal/external stakeholders and resolve queries and disputes in a professional/timely manner.

The ideal candidate:

• 2 years experience running an end-to-end PAYE payroll.
• Experience processing pension/auto enrolment, deduction orders, PAYE liability payments and the reconciliation of these.
• We are looking for an individual who is highly experienced in Microsoft packages such as Word and Excel.
• Can prioritise, work to deadlines, and manage time efficiently.
• You will have the ability to deal with complex queries professionally and effectively.
• An excellent eye for detail with the ability to use your initiative and follow logic.

What's on offer:

• Competitive salary.
• Family-friendly policies.
• Regular incentives & rewards.
• Access to tailored training, specific to the role.
• Salary Sacrifice Pension Scheme, Cycle Scheme & Tech Scheme.

If you are a motivated individual with a passion for payroll, we would love to hear from you!

About The Company

My client an established design and manufacturer of bespoke, turnkey food processing systems are currently looking to recruit an experienced Electrical Software Engineer with a strong background and experience in Programmable Logic Controllers (PLCs) and Human Machine Interfaces (HMIs).

The successful candidate will be responsible for the design, development and implementation of PLC and HMI software for a variety of automations platforms. You will play a crucial role in the entire project lifecycle, from initial design and hardware specification to site installation and commissioning.

This is an office-based role; however, candidates must have the ability and be willing to travel across the UK and Europe for onsite work.

Electrical Software Engineer - Package Details

• To £65,000 dependent on experience
• 40 Hour Working Week (Overtime paid in excess of 40 hours)
• Travel Costs & Expenses Paid (including travel time for business)
• Access to company pool vehicles for business travel
• 25 Days Holiday + Bank Holidays
• Pension Scheme
• Free On-Site Parking

Electrical Software Engineer - Experience Requirements

• Educated to Degree level in Electrical Engineering, Computer Engineering or a related field
• Minimum 3 years' experience in PLC and HMI Programming for multiple platforms
• Previous experience of at least two of the following automation platforms - Omron, Siemens, Allen-Bradley and/or Mitsubishi
• Strong understanding of Electrical Control Systems, including power distribution, motor control and instrumentation
• Proficient in PLC programming languages such as Ladder Logic, Structured Text and Function Block Diagrams
• Experience with PLC and HMI configuration software
• Knowledge of electrical hardware components and control panel design principles
• Ability to travel for site visits and installations
• 18th Edition qualification / experience

Electrical Software Engineer - Key Responsibilities

• Develop and implement PLC and HMI software for various automation projects using industry-standard programming languages like Ladder Logic, Structured Text, and Function Block Diagrams.
• Design, specify, and issue electrical hardware parts lists and control panels, ensuring compatibility with chosen PLC platforms.
• Collaborate with electrical and mechanical engineers to ensure system integration and functionality.
• Participate in the design review process and provide technical expertise on PLC and HMI aspects.
• Perform site visits for installation, commissioning, and troubleshooting of automation systems.
• Prepare technical documentation, including PLC and HMI code, control panel schematics, and user manuals.
• Stay up to date with the latest advancements in PLC, HMI technologies, and relevant safety regulations

Service Care Solutions is currently working alongside a forward-thinking local authority based in Greater Manchester. They are looking for a Senior Childcare Lawyer to join their expanding legal team. This is an excellent opportunity to work amongst legal experts and progress your career.

This role pays a competitive rate of £45-£55 an hour, depending on experience.

Responsibilities as a senior childcare lawyer:

• Able to handle high caseload in childcare cases from start to completion.
• Preparing Legal documents and correspondence.
• Advocacy skills to represent the Council in contested proceedings.

About you as a senior childcare lawyer:

• Qualified with at least 3 years of experience in child care law
• Drafting Legal documents to a high-quality standard
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team

Benefits:

• Hybrid Working
• Flexible Hours
• Weekly Pay

If you or someone that you know would be interested in applying to the Senior Childcare Lawyer vacancy, then don't hesitate to get in touch with Aanisah Khan via email, Aanisah.Khan@servicecare.org.uk, or via phone at 01772208969.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Service Care Solutions is currently working alongside a trustworthy law firm based in Lancashire. The firm needs a Private Client Fee Earner to join its increasing team. This is a perfect opportunity to grow your experience in the legal field and progress in your career.

This role pays a competitive salary of £30,000 -£40,000 annually depending on experience.

Responsibilities as a Private Client Fee Earner:

• Conduct of private client and related matters on behalf of clients.
• Handling high caseloads from start to completion.
• Previous experience as a Wills Executive or Solicitor.

About you:

• Qualified solicitor with at least 3 years PQE as a Private Client Fee Earner.
• Good communication skills written and verbal.
• Must be a team player and can multi-task

Benefits:

• Hybrid working - 3 days at home, 2 days in the office
• Sick Pay
• Private Medical Insurance
• Free Parking
• On-site Parking
• Employee Discount

If this Private Client Fee Earner role sounds like the right opportunity for you or someone you know, don't hesitate to contact Aanisah Khan via email at Aanisah.Khan@servicecare.org.uk or by phone at 01772208969.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

I have a post come up for a Multi Trade Joiner / Repairs specialist to join our company on a Permanent basis.


The post.

You will work as part of a team and on occasion alone in delivering, general Joinery repairs and some minor Plumbing work. Undertaking fault finding and maintenance repairs, upgrades to Wet Room, Bathroom and Kitchens. aiming for a first time completion whilst remaining within budget and time parameters. Process all activities electronically using a hand held device (PDA)

The post is working 8.00am to 5.00 pm Monday to Friday.

This comes with a Van, Fuel card etc to cover your travel costs.

Requirements needed to apply.

* A full driving licence required.
* Experience in Domestic repairs
* NVQ or equivalent or several years hands on experience.

If you are interested in applying for the Joiner role or if you would like information about any roles in your area please call John on 01772 208967, email me on john.neary@servicecare.org.uk or by applying direct to this advert.

Service Care Solutions also offers a £250 referral bonus! So if you know anyone who would be perfect for this role and they are placed into work you receive £250 once their probationary period has been completed.

Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Young Person's Engagement Worker. As a Young Person's Engagement Worker you will play a crucial role by supporting individuals and families that have issues around Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the Substance Misuse field but also someone who is highly driven and highly motivated to have an impact on Young People's lives.

You will be responsible for managing a case load of Children & Young People across West Midlands. You will be engaging with young people within schools, family centres and colleges. You will work closely with a range of partner agencies to support young people to achieve positive changes whilst providing opportunities to improve their life chances for a brighter future.

Key role and responsibilities for a Young Person's Engagement Worker;

• Preventing escalation including wellbeing coaching to those who access the hub that may need short term goals focused support.
• Accessible open access information, advice & guidance.
• Tailored emotional and practical support that is trauma informed.
• Timetable of access for partner agencies including sexual health, substance use, mental health.
• Promoting positive well-being through themed events and clubs.

Minimum requirements for a Young Person's Engagement Worker;

• Experience of working within the Substance Misuse field
• Ability to work effectively and efficiently both independently and as part of a team
• Experience of community engagement
• Experience of working with Young People and to have a positive impact of their lives

This is an exciting and challenging roles but is so rewarding, this role is to help change Young Peoples Live's!!!

For more information, or to apply for the role please send your most recent CV to danny.booth@servicecare.org.uk

Job Title: Homeownership Officer

Location: London SE1

Contract: Temp ongoing

Hours: Full-time

Role Summary:
Our client is seeking a professional, dedicated Homeownership Officer to provide comprehensive leasehold management services. In this role, you will ensure all aspects of service delivery are aligned with legislation, best practices, and leaseholder terms. You'll have the opportunity to manage your own portfolio of leasehold and shared ownership properties, focusing on providing a responsive, customer-centered experience.

Key Responsibilities:

• Address day-to-day inquiries related to leasehold and shared ownership.
• Support finance teams with service charge verification and ensure accurate charge allocations, including sinking funds.
• Oversee Right to Acquire applications, lease extensions, remortgages, and resales.
• Manage Section 106 schemes, focusing on service standards, budgets, and end-of-year accounts.
• Coordinate the Section 20 Consultation process and collaborate on arrears recovery.
• Maintain up-to-date records across systems and databases and assist in policy and procedure reviews.
• Facilitate partnerships with neighbourhood, development, sales, and maintenance teams for smooth property management.

Requirements:

• Degree or equivalent, with membership in the Association of Residential Managing Agents (ARMA) or the Chartered Institute of Housing.
• Demonstrated experience in frontline leasehold management, including Section 20 consultation, service charge verification, and management of mixed tenure schemes.
• Strong understanding of leasehold management regulations, with a proactive approach to customer service and dispute resolution.
• Excellent communication and numeracy skills, with the ability to manage complex accounts and maintain accuracy under pressure.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk

A client within the public sector based in Greater Manchester is currently recruiting for a Fire Safety Manager to join their team as soon as possible. The client is offering a full time, contract position with the ideal candidate having experience of working within a local authority environment.

The Role

Key purpose of the role is to undertake all fire safety management duties, manage the FRA remedial works programme, act as the lead for property fires, liaise with GMFRS for and to work with the Building Safety Manager

Key responsibilities will include but not be limited to:

• Ensure the effective delivery of all fire safety works are completed to a high level of customer satisfaction, to a standard of legal compliance.
• Providing assurance to the Head of Design & Delivery, Executive Management team and the relevant Corporate Board and the Housing Advisory Board on all fire safety compliance matters.
• Support and advise on procurement of contractors for fire safety works, drafting work specifications and quality standards where needed.
• Participate on tender of valuation and contractor selection as required.
• Providing on going advice on the competency of contractors to undertake works and ensuring robust contract management of the selected contractors by monitoring quality of work to determine compliance with fire safety legislation and guidance.

The Candidate

To be considered for this role you will require current knowledge of relevant legislation, ideally with experience of practical application.

It will be essential to be in experiences in the below:

• organised and methodical with a logical approach to building and fire safety.
• team player who can work effectively with internal teams, external agencies and residents with the focus being on building and fire safety.
• self-starter, with great IT skills who can produce reports and statistical data that provide good information that improves understanding

The client is looking to move quickly with this role and as such are offering £300 - 400 p/d Umbrella Ltd. (approx. £240 - £320 p/d PAYE)

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

A client within the public sector based in West Yorkshire is currently recruiting for a Building Safety Manager to join their team as soon as possible. The client is offering a full time, permanent position with the ideal candidate having experience of working within a data management environment.

I have a post just come up for an experienced Plumber for our Repairs team covering Westminster.

The role is within the repairs team, you will be responsible for all aspects of Plumbing repairs and installations to our properties.

A van, uniform, Tools etc are provided

Your new role

Our team has an exciting opportunity for you to join our Responsive Repairs team as a Plumbing operative where you'll be working around Westminster on a full time basis.

We're looking for a multi-skilled Plumber responsible for the delivery of routine maintenance repairs/installations, as well as being capable of Plumbing you will also be required to make good, fixing the odd tile, panel etc.

Requirements needed to apply.

* A full driving licence required.
* Experience in Domestic repairs and maintenance.
* NVQ or 2 years+ experience in Plumbing

Benefits.

• Paid Weekly
• Company Van.
• Opportunity to go permanent with this job

The pay range for the role is £22.25 per hour LTD company rate. The PAYE equivalent is £19.28 per hour, inclusive of holiday.

If you are interested in applying for the Plumber role or if you would like information about any roles in your area please call John on 01772 208967, email me on john.neary@servicecare.org.uk or by applying direct to this advert.