Total 314 customer service job vacancies in coventry west midlands cv1 4fs

Medical Receptionist
Hours: Part-time or Full-time | Flexibility required | 8:00 AM to 6:00 PM | Monday to Friday
Location: Cleveland
Contract: Permanent and Locum options available
Pay: Dependent on contract

Job Summary

• We are seeking a reliable, motivated Receptionist to join our friendly and dynamic team at our busy surgery.
• The ideal candidate will have excellent telephone and face-to-face communication skills, along with a passion for providing outstanding service to our patients.
• This is a diverse role, where no two days are the same, so we're looking for someone who thrives in a fast-paced environment and enjoys interacting with people.

Main Duties & Responsibilities

• Patient Interaction: Answer telephone calls, face-to-face enquiries, and online queries. Assess patient needs and guide them to the appropriate services.
• Appointment Scheduling: Use the EMIS clinical system to schedule appointments, manage queries, and maintain accurate appointment records. Full training on the EMIS system will be provided.
• Administrative Support: Assist with general administrative tasks, including processing patient information, distributing messages, and providing support to the clinical team.
• Team Collaboration: Act as the central point of contact for patients and work closely with both the clinical and administrative teams to ensure efficient service delivery.
• General Reception Duties: Greet patients, assist with inquiries, and support the smooth running of the practice with various administrative tasks.

Key Skills & Experience
Essential:

• Experience of working with the general public.
• Excellent communication skills (both written and verbal).
• Strong IT skills (email, Word, etc.).
• Good time management and organizational skills.
• Ability to work independently and as part of a team.
• Flexibility to work across a range of hours.
• Experience in a GP practice or primary care setting.
• Administrative experience in a healthcare environment.

Benefits:

• Four weekly payroll runs
• £250 Welcome Bonus
• £250 training allowance
• Excellent pay rates
• Exceptional referral bonuses
• Specialists mental health consultants offering single point of contact
• Frequent notifications for upcoming opportunities via text and email
• Ltd & PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
• FREE DBS disclosures provided via fast track online services
• FREE Occupational Health Check and Immunisations
• £150 Switching Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
• £250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of 150 hours in your new placement.
• £750 Referral Bonus - Simply refer your friend. If they get the role, we'll give you up to £750.

To Apply: Please contact Eleanor: eleanor.binns@servicecare.org.uk | (01772) 208 963

Service Care Solutions is proud to be supporting CTPHQ (Counter Terrorism Policing Headquarters) in recruiting for this essential role.

• Location: Empress State Building, Empress Approach, Lillie Road, London SW6 1TR
• Contract Type: Contract (Inside IR35)
• Pay Rate: £550 per day (Umbrella)
• Hours: Full-time, 5 days a week
• Business Area: CTPHQ (Counter Terrorism Policing Headquarters)

We are looking for an experienced Operating Model Consultant to join the Change Pillar within CTPHQ. In this critical role, you will focus on shaping and refining business operating models, particularly within the context of organisational design. This will include developing people structures, improving access to information, and refining governance frameworks. As the primary design analyst on various projects, you will work autonomously, while regularly collaborating with supervisors for guidance.

• Design and modify business operating models to improve organisational effectiveness.
• Specialise in organisational design, including people structures, information management, and governance.
• Operate within existing project frameworks, often as the lead design analyst.
• Maintain regular communication with supervisors for feedback and support.

• 3-4 years of experience in business operating model development, ideally within a consultancy setting.
• Proven organisational design skills, including process development and ways of working.
• Ability to work independently, demonstrating confidence and credibility in your approach.
• Current security clearance is essential.

To be considered for this role, it is essential to provide responses to the following questions alongside your CV:

1. Provide an example of when you designed a new or amended an existing business operating model.
   • The nature of the design work you undertook.
   • Your specific role in the project.
   • The approach or methodology you used.
   • The design challenges you encountered.

Please ensure your responses are detailed and align with the key requirements for this position.

Submit your application, including your CV and the response to the questions, to Lewis.Ashcroft@servicecare.org.uk or call 01772 208962 for more information.

Service Care Solutions is looking for a committed and empathetic Prison Activity Worker to join our team, working across two sites near Leeds. This full-time role involves splitting your time between HMP Leeds (three days per week) and HMP Wealstun, totaling 35 hours a week. The position requires an enhanced DBS check and prison vetting clearance but offers a generous benefits package, including 30 days of annual leave plus bank holidays.

Key Responsibilities:
As a Prison Support Worker, your primary role will be to provide comprehensive support to individuals within the prison system, helping them navigate their time in custody and preparing them for life after release. Your key responsibilities will include:

• 
  Assessing Needs: Conduct initial and ongoing assessments to identify the specific support needs of each participant. Provide tailored advocacy, mentoring, advice, and guidance to meet these needs effectively.
• 
  Case Management: Engage and case-manage eligible participants on the CFO Evolution programme, offering ongoing resettlement support. You will also be responsible for completing pre-release inventories and associated actions to ensure participants are well-prepared for their transition back into the community.
• 
  Quality Assurance & Reporting: Develop and implement detailed Action Plans, designing and delivering appropriate activities, training programmes, and interventions. You will be expected to lead high-quality 1:1 and group sessions, monitor participants' progress, and contribute to internal quality assurance processes. Regularly provide timely monthly reports on progress against agreed outcomes.
• 
  Team Collaboration: Build strong working relationships with HMPPS, other agencies, and colleagues within the prison system. You will also collaborate with the local CFO Activity Hub to facilitate effective through-the-gate transitions and ensure a smooth handover to community-based support workers.

Person Specification:
We are looking for candidates who possess the following skills, knowledge, and attributes:

• 
  Experience: A background in working intensively with individuals, particularly those from marginalized or offender backgrounds, is essential. Experience in training, guidance, advice, or counseling environments is highly desirable.
• 
  Knowledge: A strong understanding of the issues affecting the rehabilitation of offenders, desistance theory, and the prison environment is crucial. You should also be knowledgeable about local and national training, education, and employment opportunities for offenders.
• 
  Skills & Abilities: We seek individuals with excellent communication, interpersonal, and IT skills, along with the ability to work independently and as part of a team. You should be self-motivated, flexible, and capable of developing positive working relationships with a wide range of stakeholders.
• 
  Attitude: A positive, empathetic, and resilient attitude is essential. You must have a strong belief in the ability of people to turn their lives around and a commitment to consultative and collaborative working practices.

What We Offer:

• A comprehensive induction to help you settle into your role.
• Ongoing learning and development opportunities tailored to your needs.
• Continuous support and supervision, including reflective practice, to help you grow and succeed as a practitioner.

If you are passionate about making a difference and meet the criteria outlined above, we encourage you to apply. Please send your up-to-date CV to Mark White at mark.white@servicecare.org.uk.

We are looking for an experienced and compassionate Registered Mental Health Nurse to work within an inpatient rehabilitation service for females with Mental Health struggles in Leeds.

As a Registered Mental Health Nurse, you will be working within a low secure and rehabilitation service offering assessment and treatment for women with complex mental health disorders.

As a Registered Mental Health Nurse (RMN), key responsibilities include:

• Assessing patients' health issues and needs, creating and implementing care plans, and maintaining accurate medical records.
• Upholding a professional and discreet manner at all times, in adherence to the Nursing and Midwifery Council (NMC) Code.
• Demonstrating competence and confidence in managing individuals with long-term health conditions.
• Assessing, diagnosing, planning, implementing, and evaluating interventions and treatments for service users with complex needs.
• Proactively identifying, diagnosing, and managing treatment plans as necessary for service users.
• Prioritising health issues and taking appropriate action in complex, urgent, or emergency situations, including initiating effective emergency care.
• Recognizing and working within the limits of personal competence.
• Producing accurate, timely, and complete records of service user interactions and consultations in line with legislation, policies, and procedures.
• Providing daily support, management, and guidance to support workers.
• Engaging in continual personal development to enhance both individual skills and the role.

Person Specification

• Qualified Mental Health Nurse currently registered with the Nursing and Midwifery Council.
• Minimum of two years previous experience as a Registered Mental Health Nurse within a Mental Health inpatient setting.
• Previous experience within a forensic / secure setting would be highly desirable.

If you are interested and would like some more information, please contact Carly Harrison at Service Care Solutions.

A client within the public sector based in the West Yorkshire is currently recruiting for a Capital Delivery Manager to join their team as soon as possible. The client is offering a full time, permanent position with the ideal candidate having experience of working within the public sector environment.

The Role

Key purpose of the role is to lead and manage land and commercial negotiations for live projects within your function and represent at key partnership meetings.

Key responsibilities will include but not be limited to:

• Provide a source of intelligent lead advice on a wide range of operational, commercial, land and development delivery strategies and approaches.
• Work in partnership with external partners to achieve joint objectives. This to include, but not limited to, ensuring scheme development aligns with partner delivery frameworks and wider local and regional aspirations for economic growth and regeneration.
• Take a leading role in the development of business cases, ensuring alignment with strategies and policies
• Build mutual respect and trust with internal and external colleagues and Delivery Partners, managing the information flows between the directing and delivering levels of the project(s).

The Candidate

To be considered for this role you will require a degree or equivalent minimum BTEC HND/HNC in the field of engineering, construction/project management.

It will be essential to be in experiences in the below:

• Experience of leading and managing land and/or property developments, along with commercial negotiations for either major housing, regeneration or placemaking capital projects.
• Experience of managing commercial contracts and negotiations, which could include property acquisitions, leases, legal security and overage and knowledge of legal complexities of site assembly to bring forward delivery of capital works.
• Ability to negotiate and take a commercial approach to the management of devolved funding to third parties, whilst working partnership to achieve results.

The client is looking to move quickly with this role and as such are offering £48,000 - £54,000 p/a.

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

A client within the public sector based in West Yorkshire is currently recruiting for a Building Safety Manager to join their team as soon as possible. The client is offering a full time, permanent position with the ideal candidate having experience of working within a data management environment.

W This role is vital in ensuring tenants' homes are safe, compliant, and well-maintained.
Key Accountabilities:

• Carry out electrical pre planned maintenance and reactive activities across a multi building site as required.
• Carry out repairs to a variety of building services and demonstrate their competence to multi-skill outside their core trade.
• Be involved with refurbishment, planned and reactive maintenance.
• Work with minimal supervision and can make decisions on the most appropriate repair solution.
• To undertake a continual program of risk assessment in relation to your role.
• Provide exceptional service to our high-profile client and go the extra mile to deliver to the highest quality standard in delivering services in all building areas.

What you'll need to do the role:
The successful candidate will have a completed recognise appropriate Electrical Apprenticeship or other relevant structured Training Program; this could be one or more of the following:

• Level 3 NVQ
• 18th Edition BS7671
• Proven experience of working in a similar environment
• Knowledge and understanding of Electrical Building Services
• Good communication and customer service skills

How to Apply:
If you are a skilled and experienced Electrician with a dedication to quality and customer satisfaction, we would love to hear from you. For more information, please contact Jorden at 01772 208967
If you are a skilled and experienced Electrician with a dedication to quality and customer satisfaction, we would love to hear from you. For more information, please contact Jorden at 01772 208967 or send your CV to
Jorden.thompson@servicecare.org.uk.

Position: Deputy Manager
Location: Castleford
Salary: Starting at £36,270 per annum (plus overtime)
Contract: Permanent, Full-Time

Are you passionate about making a difference in the lives of young people? Do you have the experience and skills to co-lead a children's residential home with excellence? We are seeking a dynamic and qualified Deputy Manager to join our team in Castleford.

Role Overview

As a Deputy Manager, you will work closely with the Registered Manager to deliver exceptional care and support in our newly established children's residential home. This role offers an immediate start following onboarding and notice period completion.

Your key responsibilities will include:

• Co-managing house budgets and ensuring financial efficiency.
• Overseeing staff development and fostering positive outcomes for young people.
• Developing and updating placement plans, risk assessments, and therapeutic parenting strategies.
• Ensuring compliance with Children's Homes Regulations 2015 and Quality Care Standards.
• Participating in the on-call rota and maintaining a high standard of safeguarding practices.

Key Requirements

• Qualifications: Minimum Level 3 Diploma in Children's Residential/Children's Workforce, Level 4 Children, Young People, and Families Practitioner Residential, or a higher related qualification.
• Experience: At least 2 years in a supervisory role within children's residential care.
• Skills: Leadership, organisation, and effective communication.
• Driving Licence: A full UK driving licence is essential.
• Enhanced DBS Check: Required prior to start.

Benefits

• Competitive salary with overtime rates after 201.5 monthly hours.
• Flexible working pattern:

• 3 office-based days (Monday-Friday, 9:00 AM - 5:00 PM).
• 1 24-hour shift (8:00 AM - 11:00 PM, inclusive of sleep-in duties) with a 30-minute handover the following day.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

Company: Service Care Solutions
Trust: Locala Health & Wellbeing
Location: Ings Grove House, Doctor Lane, Mirfield, WF14 8DP.

Position: Nurse
Specialisation: CMHT

Shift Pattern: 37.5 | 8am - 8pm | 7 Day Service
Pay Rate: Day: £21ph | Night £25ph | Sunday £29ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Responsibilities:

• Ensure accurate and timely recording of data and updating of care plans using SystmOne
• To be responsible for the assessment, planning, implementation, and evaluation of evidence based individualised programmes of care.
• The post holder will also co-ordinate, manage and organise the nursing caseload.
• To recognise changes in patients' conditions which require the intervention of others and refer on as appropriate.

Qualifications and Requirements:

• Fully enhanced valid DBS
• Must have community experience

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£21ph | £16.97 PAYE Exclusive
£25ph | £20.11 PAYE Exclusive
£29ph | £23.24 PAYE Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

About The Company

My client an established design and manufacturer of bespoke, turnkey food processing systems are currently looking to recruit an experienced Electrical Software Engineer with a strong background and experience in Programmable Logic Controllers (PLCs) and Human Machine Interfaces (HMIs).

The successful candidate will be responsible for the design, development and implementation of PLC and HMI software for a variety of automations platforms. You will play a crucial role in the entire project lifecycle, from initial design and hardware specification to site installation and commissioning.

This is an office-based role; however, candidates must have the ability and be willing to travel across the UK and Europe for onsite work.

Electrical Software Engineer - Package Details

• To £65,000 dependent on experience
• 40 Hour Working Week (Overtime paid in excess of 40 hours)
• Travel Costs & Expenses Paid (including travel time for business)
• Access to company pool vehicles for business travel
• 25 Days Holiday + Bank Holidays
• Pension Scheme
• Free On-Site Parking

Electrical Software Engineer - Experience Requirements

• Educated to Degree level in Electrical Engineering, Computer Engineering or a related field
• Minimum 3 years' experience in PLC and HMI Programming for multiple platforms
• Previous experience of at least two of the following automation platforms - Omron, Siemens, Allen-Bradley and/or Mitsubishi
• Strong understanding of Electrical Control Systems, including power distribution, motor control and instrumentation
• Proficient in PLC programming languages such as Ladder Logic, Structured Text and Function Block Diagrams
• Experience with PLC and HMI configuration software
• Knowledge of electrical hardware components and control panel design principles
• Ability to travel for site visits and installations
• 18th Edition qualification / experience

Electrical Software Engineer - Key Responsibilities

• Develop and implement PLC and HMI software for various automation projects using industry-standard programming languages like Ladder Logic, Structured Text, and Function Block Diagrams.
• Design, specify, and issue electrical hardware parts lists and control panels, ensuring compatibility with chosen PLC platforms.
• Collaborate with electrical and mechanical engineers to ensure system integration and functionality.
• Participate in the design review process and provide technical expertise on PLC and HMI aspects.
• Perform site visits for installation, commissioning, and troubleshooting of automation systems.
• Prepare technical documentation, including PLC and HMI code, control panel schematics, and user manuals.
• Stay up to date with the latest advancements in PLC, HMI technologies, and relevant safety regulations

I have a post come up for a Multi Trade Joiner / Repairs specialist to join our company on a Permanent basis.


The post.

You will work as part of a team and on occasion alone in delivering, general Joinery repairs and some minor Plumbing work. Undertaking fault finding and maintenance repairs, upgrades to Wet Room, Bathroom and Kitchens. aiming for a first time completion whilst remaining within budget and time parameters. Process all activities electronically using a hand held device (PDA)

The post is working 8.00am to 5.00 pm Monday to Friday.

This comes with a Van, Fuel card etc to cover your travel costs.

Requirements needed to apply.

* A full driving licence required.
* Experience in Domestic repairs
* NVQ or equivalent or several years hands on experience.

If you are interested in applying for the Joiner role or if you would like information about any roles in your area please call John on 01772 208967, email me on john.neary@servicecare.org.uk or by applying direct to this advert.

Service Care Solutions also offers a £250 referral bonus! So if you know anyone who would be perfect for this role and they are placed into work you receive £250 once their probationary period has been completed.

Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Young Person's Engagement Worker. As a Young Person's Engagement Worker you will play a crucial role by supporting individuals and families that have issues around Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the Substance Misuse field but also someone who is highly driven and highly motivated to have an impact on Young People's lives.

You will be responsible for managing a case load of Children & Young People across West Midlands. You will be engaging with young people within schools, family centres and colleges. You will work closely with a range of partner agencies to support young people to achieve positive changes whilst providing opportunities to improve their life chances for a brighter future.

Key role and responsibilities for a Young Person's Engagement Worker;

• Preventing escalation including wellbeing coaching to those who access the hub that may need short term goals focused support.
• Accessible open access information, advice & guidance.
• Tailored emotional and practical support that is trauma informed.
• Timetable of access for partner agencies including sexual health, substance use, mental health.
• Promoting positive well-being through themed events and clubs.

Minimum requirements for a Young Person's Engagement Worker;

• Experience of working within the Substance Misuse field
• Ability to work effectively and efficiently both independently and as part of a team
• Experience of community engagement
• Experience of working with Young People and to have a positive impact of their lives

This is an exciting and challenging roles but is so rewarding, this role is to help change Young Peoples Live's!!!

For more information, or to apply for the role please send your most recent CV to danny.booth@servicecare.org.uk

Service Care Solutions are working alongside a local authority in Solihull, for an Insurance Officer to join their team. Please find a description of the role below

Location: Solihull.
Hours: 37 per week.
Salary: £14.65-£15.10 per hour (umbrella/ltd)
Contract: 12 months on going.

Requirements:

• UK experience is essential.
• This is a junior role. Looking for someone computer literate who can confidently work with spreadsheets.
• Ideally would like a candidate who has some insurance experience.
• Good customer facing skills.
• Hybrid: 2 days in the office (Thursdays for team meetings and Fridays)
• Officer is required to help support professional insurance advise to departments.
• Desirable to have knowledge of insurance policies, terms and conditions, claims process, claims settlement negotiations and local authority risk insurances.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

Recovery Coordinator

Service Care Solutions are supporting a reputable non-profit provider in the West Midlands and they are currently recruiting for a Recovery Coordinator. As a Recovery Coordinator you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positivity within a service user and have the ability to develop potential within.

Key role and responsibilities for a Recovery Coordinator;

• Able to manage a caseload of 40-60 service users
• Supporting the individuals from Point of Entry
• Provide Screening, Assessment and Recovery Plans
• Deliver One to One interventions

Minimum requirements for a Recovery Coordinator;

• Experience of working within the Substance Misuse field
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

What we offer for a Recovery Coordinator;

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Recovery Coordinator role please send us your CV by clicking 'apply now!

I have a post just come up for an experienced Plumber for our Repairs team covering Westminster.

The role is within the repairs team, you will be responsible for all aspects of Plumbing repairs and installations to our properties.

A van, uniform, Tools etc are provided

Your new role

Our team has an exciting opportunity for you to join our Responsive Repairs team as a Plumbing operative where you'll be working around Westminster on a full time basis.

We're looking for a multi-skilled Plumber responsible for the delivery of routine maintenance repairs/installations, as well as being capable of Plumbing you will also be required to make good, fixing the odd tile, panel etc.

Requirements needed to apply.

* A full driving licence required.
* Experience in Domestic repairs and maintenance.
* NVQ or 2 years+ experience in Plumbing

Benefits.

• Paid Weekly
• Company Van.
• Opportunity to go permanent with this job

The pay range for the role is £22.25 per hour LTD company rate. The PAYE equivalent is £19.28 per hour, inclusive of holiday.

If you are interested in applying for the Plumber role or if you would like information about any roles in your area please call John on 01772 208967, email me on john.neary@servicecare.org.uk or by applying direct to this advert.

Job Advert: Case Manager - Youth Offending Service
Hours: Full-time, Office-based
Pay Rate: £22-£23 per hour
Service Care Solutions, in partnership with Birmingham Children's Trust, is seeking an experienced Case Manager to join their Youth Offending Service (YOS) team in the North East region.

Role Overview:
As a Case Manager, you will be responsible for:

• Conducting Out of Court (OOC) assessments and case management.
• Acting as an Appropriate Adult (AA) as required.
• Participating in the YOS Duty Team.
• Completing targeted interventions and group work with children and young people supported by the North East Team.

This role demands a proactive, empathetic professional with a background in youth justice, strong case management skills, and the ability to provide effective interventions.
Requirements:

• Proven experience in youth offending or similar roles
• Strong case management and assessment skills
• Ability to work effectively within a multi-agency framework
• Commitment to delivering impactful, child-focused interventions

How to Apply:
For more information or to apply, please contact Lewis Ashcroft at Service Care Solutions via email on Lewis.Ashcroft@Servicecare.org.uk