Total 12 job vacancies by Serco Limited

About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


FP&A Manager
Hybrid – Hook, Hampshire (2 days per week)
Full Time, Permanent
£75,000
- £80,000 per annum At Serco, we are looking for a proactive and experienced Financial Planning & Analysis (FP&A) Manager to join our Group Finance team. This is a key role, responsible for leading the 5-year financial planning process, managing core financial planning and analysis (FP&A) activities, and delivering high-profile analysis to senior executives.

As our FP&A Manager, you will collaborate with global divisional finance teams and offshore analysts, supporting the Group’s financial performance, strategy, and M&A activities. This position provides the opportunity to enhance financial systems, influence business decisions, and work closely with senior leadership.

We are committed to creating a place people are proud to work. As part of our Group Finance team, you will have the opportunity to shape financial processes at the highest levels, influence business decisions, and drive success across a global organisation. If you are an ambitious and results-oriented finance professional, this is the perfect opportunity for you.

Key Responsibilities:

- Lead the Group’s 5-year planning process and continuously improve forecasting and budgeting activities.
- Own and manage the Group’s Financial Planning and Analysis scenario model, ensuring enhancements are implemented effectively.
- Prepare and present financial analysis to support executive management in making key decisions on M&A, capital allocation, and refinancing.
- Collaborate with Investor Relations and Group Strategy teams, providing financial insights for external reporting and strategic initiatives.
- Support group-wide projects, including financial modelling for senior management and complex financial analysis for executive boards.
- Work closely with internal stakeholders, including business finance teams and Accenture Centre of Excellence, to deliver continuous improvements.


What You’ll Need to Do the Role:

- ACA, ACCA, or CIMA qualified with demonstrable post-qualification experience.
- Strong experience in financial planning, budgeting, and performance analysis.
- Expertise in financial modelling and a proven track record of utilising financial systems effectively.
- Demonstrated ability to work with senior management, influencing decisions and building strong relationships.
- Strong written and verbal communication skills with a focus on delivering high-quality presentations.
- A collaborative, innovative approach to problem-solving with a keen eye for detail.


What We Offer:

- Company car / £4200 cash alternative.
- Bonus scheme – 10% on target, 20% for exceeding targets.
- Private healthcare.
- Flexible working considered.
- Pension – 6%.
- Employee Assistance Programme and a variety of health and wellbeing benefits.
- Access to discounts and exclusive deals.
- 25 days of annual leave plus bank holidays, with the option to purchase more.
- Life assurance.



ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.


Proud member of the Disability Confident employer scheme

Location: Basingstoke Magistrates Court
Salary: £22,502 per annum

Working as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) is more than just a job, it’s the chance to be a part of something great, to join a work family where you are valued, and you can make a difference every day. In addition to a rewarding career, we also offer:

- Base Salary of £22,502 (35hrs pw)
- We believe in recognising your contributions and growth, so as well as continuous training & development opportunities, every year, you will be eligible for a base salary increment, allowing you to see tangible progress in your earnings (year 2
- £23,062 / year 3
- £23,469 / year 4
- £23,933)
- Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years’ service) plus Bank Holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more
- Access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more
- A supportive team & culture where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion


We are operational 24/6 and you’ll cover various early and late shifts, 35hrs pw. Flexibility is key as due to the nature of role there are a range of different working arrangements & additional hours. There will be days when your finishing time could be unpredictable, however, we operate a rota basis (provided 12 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love.

About the Role:
As a PCO at our court, you’ll work as part of a team to provide safe and secure escorting and custody services to detainees, focusing on maintaining their physical and mental wellbeing. During court proceedings, you’ll be responsible for every aspect of detainee management until it’s time for them to return to custody or be released. Key duties include:

- Escorting defendants to and from courtrooms, cells, and other areas within the court, including accompanying them to the toilet to ensure security and safety. This may involve being handcuffed to the detainee.
- Monitoring and supervising detainees while they are in the docks during court sessions, ensuring they remain secure and do not pose a risk to themselves or others.
- Being privy to sensitive and confidential information discussed during court proceedings, including testimonies, legal arguments etc. Maintaining discretion and confidentiality is paramount. Being prepared to listen to harrowing and distressing testimonies and evidence. It is crucial to maintain professionalism and provide support to detainees while managing your own emotional wellbeing.
- Ensuring that detainees have access to food and drink throughout the day, catering to any dietary requirements or restrictions.
- Monitoring the mental and physical health of detainees, providing support and reporting any concerns to the appropriate authorities.
- Ensuring the safety and security of the court environment, including responding to any incidents or emergencies that may arise. Conducting thorough searches of property and individuals to prevent contraband from entering secure areas.
- Completing necessary paperwork and data entry accurately, including logging detainee movements, incidents, and any other relevant information.
- Working closely with other court staff, law enforcement, and legal professionals to ensure smooth and secure court operations


What you need to do the job!
Our current PCO’s come to us with different work & life experiences, what you’ve done before doesn’t matter, what matters is that you’re committed to making a difference to the lives of others – the rest you will learn during your 5 1/2-weeks training course and through our experienced colleagues.

Ideally, you’ll have a current valid driver's license, be reasonably fit and have good written and verbal communications skills, using those skills to manage and control all situations. This role requires a high level of responsibility, vigilance, and the ability to handle challenging situations with professionalism and care. You will be an integral part of the judicial process, ensuring that justice is administered safely and securely. Our roles would suit those who have a particular interest in criminology or psychology.

Try our careers assistant tool to find out more: Careers Assistant

Our Assessment Process:
Online Assessment (sent via email upon application)->Briefing call to assess eligibility -> Competency based virtual interview -> short role-play and written exercise.

Additional Information:
All roles are exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references.

#pecs


About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Transition Project Manager
Hybrid – with UK travel for meetings/visits
Full Time, Permanent
£60,000
- £70,000 per annum Company Car + Bonus

Are you an experienced project manager with a strong background delivering complex mobilisation and transition projects? Serco, a global leader in public service delivery, is seeking a skilled Transition Project Manager to join our UK&E Growth team. In this role, you’ll take ownership of end-to-end project management, from bidding through to go-live, ensuring rigorous planning, effective programme controls, and successful project delivery. This is an ideal opportunity for a seasoned project manager looking to bring their expertise to impactful projects within a supportive and high-performing team.
As a Transition Project Manager, you’ll work closely with Principal Transition Leads and Transition Directors, guiding projects from the sales lifecycle through to delivery. This includes defining scope, setting standards, and developing plans for projects and workstreams. Your responsibilities will include programme control, RAID management, and quality assurance, as well as engaging with multiple stakeholders, from senior leaders to external partners. You’ll drive successful project outcomes while supporting continuous improvement across Serco’s portfolio.

Key Responsibilities:
Working across both bids and contract mobilisation & transition programmes, you will:

- Scope Definition and Planning: Set the standard for defining scope and developing detailed plans for projects and workstreams, ensuring alignment with customer requirements and Serco’s best practices.
- Risk and Issue Management: Proactively manage RAID (Risks, Assumptions, Issues, Dependencies) to mitigate potential challenges and support successful project outcomes.
- Programme Control and Governance: Establish and oversee programme controls, including change control, financial tracking, and progress monitoring, ensuring consistent governance across projects.
- Stakeholder Engagement: Build collaborative relationships with internal and external stakeholders, including senior executives and partner organisations, to ensure alignment and facilitate smooth delivery.
- Delivery Assurance: Lead deliverability and assurance reviews, ensuring all projects adhere to quality benchmarks and contractual standards throughout the lifecycle.
- Operational Readiness: Provide expertise in operational readiness and cutover planning, supporting projects in the transition to operational stages.
- Continuous Improvement: Drive the improvement of methodologies, tools, and templates, contributing to Serco’s knowledge base and enhancing the team’s effectiveness.
- Quality Management: Ensure high-quality information and deliverables are provided consistently, using data-driven insights to support governance and decision-making.


What We’re Looking For:

- Significant experience delivering medium to large-scale projects, ideally within an outsourcing environment.


- Proven track record in mobilisations, programme control, and high-pressure project delivery.
- In-depth knowledge of project and programme management methodologies, including PMO setup, governance, and assurance.
- Strong communication and organisational skills, with the ability to work collaboratively with diverse teams to achieve shared goals.
- Proven experience in bidding, mobilisations, and transitions.
- Advanced proficiency in MS Office (Project, Excel, PowerPoint, Visio); familiarity with Smartsheet, SharePoint, and Power BI is advantageous.
- Ability to manage and influence multiple stakeholders, including senior executives.
- Practitioner-level qualifications in APMP, PRINCE2, or MSP are highly desirable.


Why Serco?At Serco, you’ll join a global organisation dedicated to delivering essential services that positively impact communities across sectors like Defence, Justice, Healthcare, and Transport. As a Transition Project Manager, you’ll lead projects that make a real difference, backed by our commitment to your growth through industry-recognised training and certification programmes. We foster a collaborative, inclusive environment where knowledge sharing and innovation thrive, offering a flexible working model that balances remote work, office time, and on-site travel for a rewarding work-life balance. Serco champions continuous improvement, values diverse perspectives, and empowers you to refine processes, methodologies, and tools that drive project success. Join us to make a meaningful impact and build a career with purpose.

What we offer:

- Company car.
- Bonus potential up to 10%.
- Private medical insurance.
- 25 days annual leave plus bank holidays.
- Annual leave purchase scheme.
- Up to 6% contributory pension scheme
- Flexible working options.
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
- A company passionate about diversity and inclusion.

ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Transition Project Analyst
Hybrid – with UK travel for meetings/visits
Full Time, Permanent
£40,000
- £50,000 per annum
Are you looking to kick-start your career in project management? Serco, a global leader in public service delivery, are seeking a proactive and adaptable Transition Project Analyst to join our UK&E Growth team. This hybrid role offers flexibility, with travel across the UK for meetings, site visits, and mobilisations. It’s a unique opportunity to gain experience in both the sales and delivery lifecycles of complex projects, supporting the implementation of effective programme controls and driving continuous improvement.
As a Transition Project Analyst, you’ll work closely with our experienced Transition Managers and Principal Transition Leads to help deliver high-quality programmes. This role involves supporting key project activities across the bidding and delivery stages, such as developing plans, managing risks, issues, and dependencies (RAID), and monitoring project progress. Whether you’re assisting with scope definition or quality-checking deliverables, your work will be essential to ensuring the smooth running of our projects.

Key Responsibilities:
Working across both bids and contract mobilisation & transition programmes, you will:

- Project Scope and Planning Support: Assist with defining project scope and developing plans for new and ongoing projects, ensuring alignment with customer requirements and Serco’s best practices.
- Risk and Issue Management: Identify, record, and actively manage risks, issues, assumptions, and dependencies (RAID) to support the smooth progression of projects. Communicate key risks and issues to stakeholders and propose corrective actions where needed.
- Documentation and Quality Assurance: Contribute to the creation and quality-checking of essential project documentation, ensuring all materials meet Serco’s high standards and support effective governance processes.
- Stakeholder Engagement: Work closely with internal and external stakeholders, including senior leaders and partner organisations, to foster alignment and collaboration across project teams.
- Progress Monitoring and Reporting: Track project milestones and deliverables, preparing status updates to provide a clear and consistent view of project progress and highlight any emerging risks or delays.
- Support Assurance and Deliverability Reviews: Participate in deliverability and assurance reviews, ensuring projects adhere to quality benchmarks and best practices from planning through to delivery.
- Continuous Improvement Initiatives: Contribute to the improvement of tools, templates, and methodologies by providing feedback and suggestions that help enhance the effectiveness of the transition management team.
- Operational Readiness and Cutover Planning: Support the team in preparing for operational go-live, coordinating cutover activities, and ensuring that transition plans are effectively executed.


What We’re Looking For:We are flexible on experience – whether you’re already in a project management role or feel you can bring transferable skills from a similar field, we’d love to hear from you. Ideally, you’ll have experience in project delivery or programme support and an interest in project management fundamentals. If you’re detail-oriented, enjoy problem-solving, and thrive in dynamic environments, this could be the ideal step into a fulfilling career.

Skills and Experience Desired

- Knowledge of project management methodologies (e.g., PMO setup, PRINCE2, MSP).
- Proficiency with MS Office, especially Excel, PowerPoint, and Project; familiarity with Smartsheet or Power BI is a plus.
- Strong collaboration, communication, and organisational skills.
- Ability to manage multiple tasks and adapt to changing priorities.


Why Serco?At Serco, you’re joining a global community committed to delivering essential services that make a real difference. With projects across sectors like Defence, Justice, Healthcare, and Transport, we offer impactful work that directly benefits public and private sectors. We’re dedicated to your growth, providing career development through training, mentorship, and certifications in a supportive, collaborative environment. As a hybrid role, this position also offers the flexibility you need for work-life balance, while providing hands-on experience at various sites across the UK. Serco fosters an inclusive culture where diverse perspectives thrive, and every team member feels valued. Known for quality and excellence, we continuously strive to improve, and our projects allow you to contribute meaningfully to the communities we serve. Join Serco to build a rewarding career with a team that values your contributions and makes a difference together.

What we offer:

- 25 days annual leave plus bank holidays.
- Annual leave purchase scheme.
- Up to 6% contributory pension scheme
- Flexible working options.
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
- A company passionate about diversity and inclusion.


ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

Contact Type: Permanent
Working Hours: 40 per week, on a rota are between 5.30am and 10.30pm (5 out of 7 days per week)
Salary: £28,380.00 per annum + Excellent benefits

Here at Basingstoke Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community, whilst helping you to make MORE of every day’. To deliver those services takes an enthusiastic and customer focused team
- and right now we are looking to recruit for a Duty Manager to join our fun and vibrant team at Basingstoke Aquadrome. As the Duty Manager, the purpose of your role will be to manage the day to day running of the facility, ensuring all activities are delivered to a high standard with safety the priority. You will support the management team in building and maintaining positive relationships with onsite partners, guests, and neighbours.You will also be involved in a high level of customer interaction as well as the deployment and supervision of the operational team to make sure our customers receive a positive memorable experience.

We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities.

Serco manages these facilities on a day-to-day basis on behalf of the Trust.
About you The successful candidate will be a passionate and enthusiastic individual who like the members of staff, who pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when required.
To be considered for this role we are looking to hear from candidates who have prior experience and confidence in leading a team by example and working face to face with customers, preferably in the Leisure industry.

It is desirable that you hold a National Pool Lifeguard certificate (NPLQ), Pool plant operators’ certificate (where appropriate) and first aid at work certificate, however these are not essential as full training will be provided. If you feel like you meet the above criteria and want to cut your teeth in a challenging and varied role, please apply today.

Why Join Us

A place you can make an impact: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

A place you can count on: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.

A place for you: Our staff provide the best possible service for our customers, and we welcome those who take similar pride in their work.





What we offer 

- Free membership at the Centre plus heavily discounted use of classes and facilities.
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities 
- 6% employer matched pension contribution
- Up to 21 days annual leave (Pro rata) + Public Holidays
- All Leisure Benefits - Employee Benefits (moreleisure.com)


#leisurejobs



Contact Type: Permanent
Working Hours: 40 per week, on a rota are between 5.30am and 10.30pm (5 out of 7 days per week)
Salary: £28,380.00 per annum + Excellent benefits

Here at Basingstoke Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community, whilst helping you to make MORE of every day’. To deliver those services takes an enthusiastic and customer focused team
- and right now we are looking to recruit for a Duty Manager to join our fun and vibrant team at Basingstoke Aquadrome. As the Duty Manager, the purpose of your role will be to manage the day to day running of the facility, ensuring all activities are delivered to a high standard with safety the priority. You will support the management team in building and maintaining positive relationships with onsite partners, guests, and neighbours.You will also be involved in a high level of customer interaction as well as the deployment and supervision of the operational team to make sure our customers receive a positive memorable experience.

We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities.

Serco manages these facilities on a day-to-day basis on behalf of the Trust.
About you The successful candidate will be a passionate and enthusiastic individual who like the members of staff, who pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when required.
To be considered for this role we are looking to hear from candidates who have prior experience and confidence in leading a team by example and working face to face with customers, preferably in the Leisure industry.

It is desirable that you hold a National Pool Lifeguard certificate (NPLQ), Pool plant operators’ certificate (where appropriate) and first aid at work certificate, however these are not essential as full training will be provided. If you feel like you meet the above criteria and want to cut your teeth in a challenging and varied role, please apply today.

Why Join Us

A place you can make an impact: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

A place you can count on: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.

A place for you: Our staff provide the best possible service for our customers, and we welcome those who take similar pride in their work.





What we offer 

- Free membership at the Centre plus heavily discounted use of classes and facilities.
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities 
- 6% employer matched pension contribution
- Up to 21 days annual leave (Pro rata) + Public Holidays
- All Leisure Benefits - Employee Benefits (moreleisure.com)


#leisurejobs

Proud member of the Disability Confident employer scheme

Location: Portsmouth Magistrates Court
Salary: £22,502 per annum

Working as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) is more than just a job, it’s the chance to be a part of something great, to join a work family where you are valued, and you can make a difference every day. In addition to a rewarding career, we also offer:

- Base Salary of £22,502 (35hrs pw)
- We believe in recognising your contributions and growth, so as well as continuous training & development opportunities, every year, you will be eligible for a base salary increment, allowing you to see tangible progress in your earnings (year 2
- £23,062 / year 3
- £23,469 / year 4
- £23,933)
- Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years’ service) plus Bank Holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more
- Access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more
- A supportive team & culture where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion


We are operational 24/6 and you’ll cover various early and late shifts, 35hrs pw. Flexibility is key as due to the nature of role there are a range of different working arrangements & additional hours. There will be days when your finishing time could be unpredictable, however, we operate a rota basis (provided 12 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love.

About the Role:
As a PCO at our court, you’ll work as part of team to provide safe and secure escorting & custody services, to detainees, focusing on the physical and mental wellbeing of those in your care.

During court you’ll be responsible for every aspect of their care until it’s time for them to return to custody or to be released. Key duties include, accompanying defendants in court rooms and cells; searching property or people; ensuring food and drink is available and completing paperwork and data entry for the day.

What you need to do the job!
Our current PCO’s come to us with different work & life experiences, what you’ve done before doesn’t matter, what matters is that you’re committed to making a difference to the lives of others – the rest you will learn during your 5 1/2-weeks training course and through our experienced colleagues.

Ideally, you’ll have a current valid driver's license, be reasonably fit and have good written and verbal communications skills, using those skills to manage and control all situations. Our roles would suit those who have a particular interest in criminology or psychology.

Try our careers assistant tool to find out more: Careers Assistant

Our Assessment Process:
Online Assessment (sent via email upon application)->Briefing call to assess eligibility -> Competency based virtual interview -> short role-play and written exercise.

Additional Information:
All roles are exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references.

#pecs


About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
#defencejobs




Project Manager
- Maritime UK Based
- Hybrid
- Must be content with regular travel to Holyhead and LymingtonFixed Term Contract
- 18 months Full time (open to flexible working requests)Salary circa £60-70,000 per annum, including company car, bonus and private medical cover plus other Serco benefits. Pending contract bid award, our Serco Maritime team have an exciting new role for a Project Manager to join our team. The key purpose of this role is to be the PMO lead on the Ship Life Extension Plan management team, responsible for oversight and management of the upcoming Programmes (SLEPs) achieving customer approved programmatic solutions for the contract on time and budget.
Working with the Technical Manager, and sometimes interchangeably, you will ensure a consistently safe and effective programme of works is being managed and reported by our subcontract partners Shipyard facilities. This role will also ensure each SLEP activity has access to appropriate commercial, financial and programme management support throughout all stages of the contract, leading on contractual compliance and acceptance with the Customer and SLEP subcontractors with support from Serco Commercial and Legal & Contracts teams.
Main Accountabilities:


- To be the Project POC ensuring risks issues and opportunities are communicated, mitigated and acted upon in a timely and effective manner.
- To own the SLEP ‘Master Plan’ Including the Project Management Plan, Schedule and Risk Register.
- To Manage the Risk Issues Assumptions and Dependencies (RAID) Log.
- To Work with the Customer and Subcontractor Shipyards in delivering against a vessel delivery plan for each vessel taken under contract.
- To promote and foster good working relationships with all Customer, Shipyard and Internal stakeholders.
- Monitoring and control of expenditure against delegated budgets and timely reporting of anticipated variances.
- Encouraging LFE opportunities and service optimisation as the SLEP programme progresses; and managing the Continuous Improvement process.
- Providing guidance and feedback to Shipyard SMEs and customer overseeing officers when appropriate.
- Support the Technical Manager as required to provide assurance to the Customer and Maritime Services Director that all activities are undertaken in a safe environment and are fully compliant with MCA, Class, Health and Safety, ISM & ISPS codes and any other legal requirements that may be applicable to the Programme at all times.
- Exemplifying and promoting ethical behaviours and acting as an ambassador for Serco Maritime with all external personnel.


What you’ll need to do the role:


- Recognised Project Management Qualification
- Degree level education in a relevant discipline
- Significant project management experience in a maritime environment
- Demonstrable knowledge and experience of Quality & Continuous Improvement practises.
- Financial and Commercial acumen in a maritime or highly regulated industry context
- Experience and competence with IT systems and office applications particularly word, excel, Sharepoint and preferably MS Project.
- Driving License essential
- Must be content with regular travel to Holyhead, Lymington and Portsmouth
- SC Security Cleared or ability to obtain the required clearance.
- We welcome requests for flexible working for this role, please specify in your application any requests to be considered.


What we offer:


- Company Bonus.
- Company car.
- Private Medical cover.
- Salary: Competitive salaries with annual reviews.
- Pension: Up to 6% contributory pension scheme.
- Holidays: 25 days' annual leave plus bank holidays.
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.

Proud member of the Disability Confident employer scheme

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
#defencejobs




Technical Manager – Maritime UK Based
- Hybrid
- Must be content with regular travel to Holyhead and LymingtonFixed Term Contract
- 18 months Full time (open to flexible working requests)Salary circa £60-70,000 per annum, including company car, bonus and private medical cover plus other Serco benefits.
Pending contract award, our Serco maritime division have an exciting new role for a Technical Manager to join our team. The key purpose of this role is to lead on the Ship Life Extension Plan management team with responsibility for the oversight and management of the upcoming Programmes (SLEPs) achieving customer approved technical solutions for the programme on time and budget.
Working with the Project Manager, and sometimes interchangeably, you will ensure a consistently safe and effective engineering works package is being managed and reported by our subcontract partners Shipyard facilities. Responsible for an effective Ship Life Extension Programme (SLEP) across a fleet of vessels improving the reliability of vessels and allowing the continued services of vessels while minimising loss of operational availability​ until replacement vessels enter service.​​ The SLEP will integrate major scheduled maintenance tasks, in-depth system overhauls and replacements, to extend the safe operational capability of a vessel.​
Serco as a Prime Contractor will coordinate the programme management & customer liaison elements throughout the circa 14-18month contract, working with the two selected shipyards delivering the SLEP activities. The Technical Manager is the senior engineering lead that forms part of the Management Team, assuring the Serco Maritime Director and the Customer Representative on all matters related to the progress and completion of SLEPs activities.

Main Accountabilities:



- To be the lead technical POC ensuring risks issues and opportunities are communicated, mitigated and acted upon in a timely and effective manner.
- Provide assurance to the Customer and Maritime Services Director that all activities are undertaken in a safe environment and are fully compliant with MCA, Class, Health and Safety, ISM & ISPS codes and any other legal requirements that may be applicable to the Programme at all times.
- Promoting and fostering good working relationships with all Border Force, Shipyard and Internal stakeholders.
- Monitoring and control of expenditure against delegated budgets and timely reporting of anticipated variances.
- Seeking and promoting opportunities for efficiencies without detriment to safety or levels of service.
- Providing guidance to Shipyard SMEs and customer overseeing officers (particularly the BFOO) when appropriate
- Exemplifying and promoting ethical behaviours and acting as an ambassador for Serco Maritime with all external personnel.


What you’ll need to do the role



- Naval Architect, Vessel Build or Maritime Surveying experience or STCW III/I or III/II recognised Marine Engineering Qualification
- Degree level education in a relevant discipline
- Significant project management experience in a maritime environment
- In depth knowledge and experience of engineering and technical best practice and processes.
- Financial and Commercial acumen in a maritime technical context.
- Thorough knowledge and experience of Class and Flag Authorities and regulations.
- Experience and competence with IT systems and office applications particularly word, excel, Sharepoint and preferably MS Project.
- Driving License essential
- Must be content with regular travel to Holyhead and Lymington.
- SC Security Cleared or ability to obtain the required clearance
- We welcome requests for flexible working for this role, please specify in your application any requests to be considered.


What we offer:



- Company Bonus.
- Company car.
- Private Medical cover.
- Salary: Competitive salaries with annual reviews.
- Pension: Up to 6% contributory pension scheme.
- Holidays: 25 days' annual leave plus bank holidays.
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

Proud member of the Disability Confident employer scheme

About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


Principal Bid Lead – DefenceHome Based (with UK travel)Full Time, Permanent £75,000+ per annum plus benefits (depending on experience)
Company Car + Bonus

Here at Serco, we are seeking a Principal Bid Lead to join our Growth team with proven experience of Capture and Bids of significant complexity and scale, with specific focus on bidding and winning work with Public Sector bodies. You will take on a key role in driving our success within the Defence sector. This is a fantastic opportunity to lead on large, complex bids and play a pivotal part in shaping the future of Serco’s Defence services – a significant growth area for the business.

We’re looking for a proactive and innovative individual with the ability to develop and sell tailored solutions and consistently deliver results. You will possess both capture and bid management leadership skills, as well as recognising the importance of creating and sustaining bid teams within the capability and capacity to produce winning results.

Serco’s purpose is to impact a better future
- we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East.As part of this you’ll:

- Bid Leadership: Manage end-to-end bid processes on high-value, complex opportunities, from pre-qualification through to post-submission, ensuring delivery of compelling, winning bids that align with Serco’s strategic goals.
- Capture Strategy: Develop and execute comprehensive capture plans, integrating insights and customer intelligence to maximise win probabilities.
- Collaboration: Work closely with Business Development, Operational Teams, and other stakeholders to ensure seamless capture and bid execution and effective use of Serco’s capabilities.
- Customer Engagement: Lead key customer interactions, including presentations, negotiations, and stakeholder management, ensuring the voice of the customer is embedded throughout the bid lifecycle.
- Team Leadership: Build, mentor, and sustain high-performing bid teams, fostering a collaborative and innovative environment that drives success.


What you’ll need to do the role:

- Proven success in winning highly complex, large, competitively tendered Defence bids.
- Experience in structured methodologies such as APMP, Prince2, Shipley, Miller Heiman would be advantageous.
- Ability to assess capture performance to measure effectiveness, anticipate and resolve problems.
- Strong commercial and financial understanding to enable optimum balance of risk, reward, and price to embed within qualified opportunities.
- High performance, goal-orientated, and creative problem-solving skills.
- Ability to operate successfully in a challenging, changeable, and high-profile role, within a volatile and dynamic market environment.
- Proficiency in bidding methodologies, and ability to flex and adapt to ensure excellence of execution over tick box compliance.
- Excellent verbal and written communication skills – active listening, ability to articulate customers’ environment and needs to all management levels.
- Demonstrate ability to self-motivate and self-manage whilst providing leadership to a diverse team.


Why Serco:
In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement, and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

Serco Defence has been delivering services in the UK since our first contract with RAF Fylingdales in 1964 and we currently service 70+ military contracts with the Ministry of Defence. In Maritime, we work with the Royal Navy for all afloat services, providing critical support to assets, infrastructure, and operations. In Aviation, we provide a range of critical technical, airfield and airport support services for the armed services, OEMs, and civilian airport operators around the world. In Space and Security, we operate in military satellite communication support services, air defence radar, ballistic missile early warning and space support as well as space data handling and have a strong heritage, expertise and skills in the whole space and security environment. In Land, we deliver asset and facilities management services to the Ministry of Defence built estate, as well as repairs and maintenance work for Service Family Accommodation through a 50:50 Joint Venture between Serco and EQUANS).

What we offer:

- Company car / £4200 cash allowance.
- Bonus – 10% on target, 20% max.
- Private medical insurance.
- 25 days annual leave plus bank holidays.
- Annual leave purchase scheme.
- Up to 6% contributory pension scheme
- Flexible working options.
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
- A company passionate about diversity and inclusion.



ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
#defencejobs




DiverPortsmouth, PO1 3LT
Permanent, Full time (Flexible working patterns) Competitive salary plus benefits
Serco Maritime Services have an exciting opportunity for a Diver to join the Marine Operations Support Team based in Portsmouth.
In this role, your main purpose will be to carry out diving operations to a maximum depth of 50 metres on compressed air using surface demand diving equipment on behalf of Serco Marine as directed by the Dive Superintendent/Supervisor. You will also be required to carry out stand by diver duties as directed by the Dive Supervisor.
Main Accountabilities:


- Maintain personal fitness and annual HSE fitness to dive certificate.
- Maintain his personal diving logbook up to date and ensure it is countersigned by the appropriate duty Dive Supervisor
- Conduct himself in a safe and responsible manner and report all safety and other issues to his line manager/Supervisor
- Maintain all personal issue diving equipment and PPE in good serviceable condition and inform the Dive Superintendent whenever any item requires maintenance or replacement.
- Complete all maintenance requirements on equipment assigned to him by the Dive Superintendent iaw the appropriate maintenance schedule and submit a monthly maintenance report to the Dive Superintendent for all equipment for which he is responsible.
- Assist with the mobilisation and demobilisation of diving plant and equipment to and from the dive site.
- Assist the rigging and de-rigging of diving plant and equipment at the dive site and ensure that all daily dive equipment check off lists are completed and signed where appropriate for inclusion into the dive plan.
- To maintain all required personal qualification certification in date.
- To carry out general duties on behalf of the dive unit as directed by the Dive Superintendent or Dive Supervisor.


What you’ll need to do the role:

Competence Essential:


- HSE Part 1, 3 & 4 Commercial Diver Qualification or approved equivalent.
- Basic Sea Survival
- First Aid at Work
- IT Skills
- Full UK Driving Licence


Desirable Knowledge:


- Chamber Operations Familiarisation
- Qualified DMT
- RYA Power Boat 2
- Mooring Installation Knowledge and Inspection Experience
- KMDI Hat Technician
- HP Water Jetting ops
- Thermal Arc Cutting ops
- Slinging – Rigging
- Air Lifting excavation ops


What we offer:

Salary: Competitive salaries with annual reviews.Pension: Up to 6% contributory pension scheme.Holidays: 25 days' annual leave plus bank holidays.Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

Proud member of the Disability Confident employer scheme

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
#defencejobs




Head of Service Delivery Area
- Maritime Based at HMNB Portsmouth, PO1 3LS £75,000
- £85,000 per annum plus company car or car allowance, company bonus and private medical coverPermanent/ Full time (open to flexible working requests)Serco have an exciting new role for a Head of Service Delivery Area to join our maritime team based at HMNB Portsmouth. The purpose of this role is to lead the CPMS operations across Devonport with accountability for customer relationships, operational performance, people leadership and transformation.
Reporting to the Contract Director, this role will be accountable for complex set of MoD and commercial customers; a cost base of approximately £30m; and variable revenues of £5m. The role will also be responsible for executing the transformation of our operations across the contract, including driving consistency and operational efficiency, playing a pivotal role in the preparation for the seamless introduction of DMS-NG.
Main accountabilities:


- Responsible for leading the delivery of operational performance of the CPMS operation across Portsmouth and for maintaining a safe, secure and ethical business.
- Sustain and develop Serco’s presence in the marketplace as the supplier of choice for holistic Port Marine Services Operations.
- Drive operational excellence across the dockyard operations, including consistency, best practice and benchmarking of common operational and management processes.
- Developing and delivering a revised organisational structure with a view to Moving to a service delivery driven method,
- Provide leadership to Serco personnel such that all employees understand and adopt wider business strategy/plans and values such that they are engaged within their local teams and wider marine business.
- Own and manage/direct the customer relationships and stakeholder management for Devonport, Portsmouth and Faslane Royal Navy customers, senior MoD customers (including deputising for the FPMS Contract Director), and commercial customers.
- Accountable and responsible for a cost base of approximately £5million and variable revenues of approximately £30million.
- Play a critical role in shaping the operations to the ultimate success of the introduction of DMS-NG
- SME support to business development strategies and overarching maritime priorities to meet growth targets.

What you’ll need to do the role:


- Educated to post graduate degree level or with demonstrable evidence of equivalence through management experience and achievement.
- Previous experience of operating in Maritime Regulatory environment or similar highly regulated environment and fully conversant with operating within Safety Management Systems or 5 years leadership experience in an operational regulated environment.
- Proven leadership and management skills.
- Proven stakeholder management and business development skills.
- Developed written, verbal and presentational communication skills.
- Proven financial and commercial management skills.
- Proven analytical and planning skills.
- We welcome requests for flexible working for this role, please specify in your application any requests to be considered.


What we offer:


- Company Bonus
- Company car or car allowance
- Private Medical cover
- Salary: Competitive salaries with annual reviews
- Pension: Up to 6% contributory pension scheme
- Holidays: 25 days' annual leave plus bank holidays
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

Proud member of the Disability Confident employer scheme

Serco is a global Defence business and a critical player in the UK Defence Enterprise. We make an impact by delivering agile and resilient services, covering people and training, engineering and infrastructure solutions. We bring together the right people, the right technology and the right partners to support the Defence Enterprise to protect the nation in a volatile world
Bid WriterHybrid (Home based with regular UK travel for meetings/visits)Full Time, Permanent
Salary
- £40k-£45k dependent on experience
Serco is a global Defence business and a critical player in the UK Defence Enterprise. We make an impact by delivering agile and resilient services, covering people and training, engineering and infrastructure solutions. We bring together the right people, the right technology and the right partners to support the Defence Enterprise to protect the nation in a volatile world.

As Bid Writer, you’ll provide professional and high-quality bid writing support for bids, large and small, within our Bidding teams, specifically our Defence Business Unit. Working closely with the rest of the bidding team
- and thoroughly understanding the proposed solutions
- you’ll produce quality bids that meet the client’s brief whilst being visually engaging and compelling. This will include the production of written responses, storyboards, and other bidding collateral.
As well as the satisfaction of working on contracts that directly supports the UK Defence Enterprise, you’ll also benefit from an environment that firmly sets the stage for your own career development and progression, whether you want to specialise, progress upwards, or broaden your career. We offer a wide portfolio of career frameworks, with the right training and development in place to support your aspirations, including in Sales, Bids, Solutions, Commercial and Project Management to name a few.

Your main responsibilities:

· Support the bid team in the creation of storyboards and to ensure these are implemented in the writing pathway.
· Work with subject matter experts (SMEs) and other colleagues and specialists to translate solutions and knowledge into crafted written responses.
· Create quality responses which are well-written, accurate, concise, and visually engaging. They will also effectively convey the required message, answer the customer’s requirements (including adherence to word counts, presentational requirements, and evaluation criteria requirements) and score well.
· When required, to conduct additional research to supplement bid responses including collation and presentation of relevant data.
· To incorporate win themes, USPs, sales messages, case studies and ‘hot button’ material into responses, aligned with APMP best practice.

What you’ll need to do the role:

· You will have experience of a complex and varied bidding environment (across different methods of procurement) and will have experience of managing multiple deliverables.
· Experience in Defence tenders.
· Highly competent in MS Office software with some experience of other tools and applications such as Adobe Creative Cloud, Project, Visio, etc. Skills around template creation and document manipulation would be advantageous.
· Excellent communication skills including relationship development and stakeholder management; individuals will be confident and articulate in all communications

Desirable Skills and Qualifications:

· There are no specific requirements for qualifications for this role although the successful candidate will have previous defence bid writing experience and is likely to have a background in journalism, linguistics, or similar and must be able to write to a very high level (fluency, accuracy, correct messaging etc.).
· Familiarity with using AI within a writing process
· Practical understanding of Shipley
· APMP Foundation or higher qualification

We understand that the skills gap can sometimes prevent us from meeting exceptional candidates – please don’t hesitate to apply, we would love to hear from you.

What we offer:

· Up to 6% contributory pension scheme
· APMP Foundation qualification
· A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more
· Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts
· Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
· Up to 25 days annual leave plus bank holidays

All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

· Up to 6% contributory pension scheme
· APMP Foundation qualification
· A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more
· Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts
· Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
· Up to 25 days annual leave plus bank holidays

Proud member of the Disability Confident employer scheme