Total 104 customer service job vacancies in sa remote far west region

Looking for a fresh new start in 2025?
Our exclusive West Lothian based client is expanding their customer service team and looking for an experienced call handler and administrator to join their successful team.
Working in the financial sector you will be the first point of contact for all major stakeholders wishing to discuss their applications or enquiries. You will be tasked with building rapport and leaving a positive impression on each and every interaction.
Although this is a customer service position you will be expected to achieve KPI's based on quality and compliance, especially with being in the finance sector, if successful in this role you would tasked with the following:
* Excellent customer service skills and experience
* Liaise with key stakeholders throughout the journey, including solicitors, intermediaries and lenders
* Planning and organising workload effectively to meet client expectations
* Excellent written and verbal communication skills ensuring contact with clients is clear, professional and fully updated on systems
* Achieve daily, weekly, monthly objectives & KPIs as set by your Manager
* Maximise cross sale opportunities across the business
If you have experience within the financial sector then this would be an advantage but failing this we are looking for someone with several years customer service experience within a call centre setting and ideally within a regulated industry.
The salary for this position is £23K-£25K DOE
Monday - Friday between 9am- 7pm (currently working 9am-5.30pm however they may move back to the occasional later shift in the new year).
Interviews will begin week commencing 02/12 and you would need to pass a credit check to be considered for the position.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service - Planner / Scheduler
Temporary with chance to go permanent
Salary: £23,795
Hours: Must be flexible to work shifts between 7am - 7pm Monday - Friday
Start date: 14th October

* Do you love working with people?
* Do you enjoy delivering excellent customer service?
* Do you like resolving problems and coming up with solutions?
* Do you enjoy working in a fast-paced environment?
* Would you prefer to work in a friendly and informal office environment?
* Do you pride yourself in your time managment and organisation skills?

As a Planner/Scheduler, you will be responsible for creating and maintaining schedules for engineers, speaking to customers to arrange times/work needs to be done.

* To provide an effective and professional service to all customers
* Delivering the right outcomes for all callers
* Effective schedule handling and organisation skills
* Taking inbound calls in a timely manner
* Demonstrate effective problem-solving techniques
* Keep up to date with policies and products
* Build growing and sustainable relationships by going the extra mile
* Maintaining accurate and up to date records and systems

What we are looking for…
* Someone with confident telephone manner
* You'll ideally have a natural passion for delivering exceptional customer service and communication skills
* Good listening skills
* Good problem solving skills
* Able to manage your time wisely
* Excellent communication skills and be able to pick up new systems
* Ability to multi-task and use various systems whilst multitasking

Please APPLY NOW to avoid disappointment

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service
Monday - Sunday 35 hours
£23,500
6 month contract
January start date
Hybrid

Do you have outstanding customer service skills? Have experience dealing with vulnerable customers?

I am recruiting on behalf of a leading financial services client who are looking to grow their fraud team!

What will you be doing?
* Supporting customers through fraud cases
* Liaising with 3rd parties to gain more information
* Reviewing documentation and updating the case accordingly
* Providing a professional and empathetic approach
* Completing administration on the system

What do you need to apply?
* Proven experience dealing with complex queries
* Excellent communication skills both written and verbal
* Experience within financial services would be desirable

Must be able to pass a credit and DBS check to apply!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service Representative

Salary: £25,000 - £26,000
Hours: 37.5 hours Monday - Friday 8:45 - 17:00
Location: Bingley, West Yorkshire

We are representing an established and successful company based in Bradford. We want dynamic and ambitious people who are passionate about customer service love engaging with customers to work alongside an experienced team who work in busy but exiting environment.

Our client is looking for an ambitious, uplifting, eager and a confident Customer Service Representative, who is looking join a team and start straight away and develop new skills and traits with the companies qualities and progress their careers within a supportive and encouraging company. They are looking for someone who can embrace company qualities and are wanting a successful career.

Benefits of a Customer Service Representative
- Excellent working environment
- Free Parking
- Opportunities for progression
- Additional Training

Expectations of a Customer Service Representative
- Customer Engagement Skills
- Self-motivated
- Work in a Team Environment
- Able to build relationships and build rapport as a Customer Service Representative
- Reach targets and KPI'S consistently

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Are you looking for new opportunity in 2025? If so keep reading as we have a number of exciting positions available with January start dates!

We have a number of opportunities available with scattered intakes in January 2025 for someone to join one of the UK's leading banking groups as a Customer Service Advisor within the Fraud Team. You will join the team and support their customers who have been a victim of fraud.

This role will be based in the Leeds Head office initially for the training period with the option to then work on a flexible hybrid model after 10 weeks training is completed. My client also offers an attractive holiday allowance of 39.5 days a year! You must be available and ready to start on the earliest start date which is the 20th January 2024. Hourly rate of pay is £12.91 per hour - you will be paid weekly via Search.

This contract is for 6 months initially, with scope for a permanent position after this time depending on performance. This is a 35 hour working week with core business hours operating between 8:00am to 7:30pm Monday to Friday and Saturday 9:00am to 5:00pm (which will be on a rotational basis and you will only work 1 in every 3 Saturdays). Some flexibility with working hours is available within this contract but you must be able to work 35 hours per week.

Duties and Responsibilities will include:

• Provide excellent customer experience whilst working towards the best solution for the customer
• Provide help, guidance, and support to customers in or approaching financial difficulty and potential victims of Fraud or Scams
• Collate in depth detail from customers to ensure you have all information required to fully support the customer
• Liaise with third parties to ensure that the customer is fully supported and they receive a service based on best practice
• Obtain information from customer by effective probing and active listening whilst ensuring you operate within defined policies and procedures
• Always aim to achieve a good outcome for the customer and company

To be considered you must have:

• Extensive background in front line customer service
• Proven track record in working in a fast-paced environment
• The ability to be insatiably curious, ask questions, challenge the norm, and negotiate to deliver the best solution
• Proficient communicator with a sincere approach to understanding customer needs and delivering heartfelt service
• A caring, positive attitude along with patience and resilience, you must also have a genuine passion for helping people who find themselves in challenging situations

PLEASE NOTE YOU MUST BE ABLE TO PASS A CREDIT CHECK AS WELL AS A FULL CRIMINAL AND DISCLOSURE SCOTLAND CHECK.

If you would like to know more, please apply now or contact Denise or Alice at the Glasgow office

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job Opportunity: Customer Service Representative (Engineering Industry)
Location: Huddersfield
Reporting to: General Manager (GM)

About Us:
We pride ourselves on delivering exceptional service and quality to our customers. We are looking for a dedicated and proactive Customer Service Engineer to join our team and help us maintain our high standards.

Purpose of the Role:
As a Customer Service Engineer, you will be the first point of contact for our customers, ensuring their queries are addressed promptly and efficiently. You will collaborate with various departments to resolve customer claims and enhance our quality systems.

Key Responsibilities:
- Customer Interaction: Communicate with customers and suppliers via phone or email.
- Team Collaboration: Work closely with Sales, Design, Technical, and Production teams to meet customer needs.
- Service Coordination: Arrange site visits and customer inspections with the factory.
- Claims Management: Log and resolve customer claims in a timely manner using our quality system.
- Documentation Control: Ensure all document requests are handled efficiently.
- Quality Improvement: Use our Quality/NCR system to reduce future customer claims, including holding meetings with relevant departments.
- Strong character with leadership qualities.
- Preferably an engineering background.
- Excellent communication skills.
- Self-motivated and proactive.
- Ability to handle difficult situations and work well under pressure.
- Strong work ethic and flexibility with duties and working hours.

Why Join Us?
This role is crucial to the success of W&W. We offer a dynamic work environment where you can grow and make a significant impact. If you are passionate about customer service and have the skills and experience we are looking for, we would love to hear from you!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Are you looking for new opportunity in 2025???? If so keep reading as we have a number of positions available with January start dates!!

We have a number of opportunities available with scattered start dates in January 2025 for someone to join one of the UK's leading banking groups as a Customer Service Advisor within the Fraud Team. You will join the team and support their customers who have been a victim of fraud.

This role will be based in their Leeds office initially for the training period with the option to then work on a Hybrid model after 10 weeks training is completed.

This contract is for 6 months initially, with scope for a permanent position after this time depending on performance. This is a 35 hour working week with core business hours operating between 8:00am to 7:30pm Monday to Friday and Saturday 9:00am to 5:00pm. Some flexibility with working hours is available within this contract but you must be able to work 35 hours per week.

My client also offers an attractive holiday allowance of 39.5 days a year! There is scattered starts dates throughout January with the 1st intake for training starting on the 20th January 2025!!

Hourly rate of pay is £12.91ph - you will be paid weekly via Search

Duties and Responsibilities will include:

• Provide excellent customer experience whilst working towards the best solution for the customer
• Provide help, guidance, and support to customers in or approaching financial difficulty and potential victims of Fraud or Scams
• Collate in depth detail from customers to ensure you have all information required to fully support the customer
• Liaise with third parties to ensure that the customer is fully supported and they receive a service based on best practice
• Obtain information from customer by effective probing and active listening whilst ensuring you operate within defined policies and procedures
• Always aim to achieve a good outcome for the customer and company.

To be considered you must have........

• Extensive background in front line customer service
• Proven track record in working in a fast-paced environment
• The ability to be insatiably curious, ask questions, challenge the norm, and negotiate to deliver the best solution
• Proficient communicator with a sincere approach to understanding customer needs and delivering heartfelt service
• A caring, positive attitude along with patience and resilience, you must also have a genuine passion for helping people who find themselves in challenging situations

PLEASE NOTE YOU MUST BE ABLE TO PASS A CREDIT CHECK AS WELL AS A FULL CRIMINAL AND DISCLOSURE SCOTLAND CHECK.

If you would like to know more, please apply now or contact Denise at the Glasgow office

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

TECHNICAL CUSTOMER ADMINISTRATOR

Purpose of this role
* To provide quick and efficient support to our customer queries.
* Ensure all queries are dealt with by the correct department in a timely manner.
* Work with our Quality manager to investigate Customer Claims and how to reduce these using our quality system.

Primary Functions
* Speaking or emailing customers or suppliers.
* Working with our Sales, Design, Technical and Production team to support our customer's needs.
* Working with our Service department to arrange site visits if required.
* Arranging customer visits / inspections with the factory.
* Logging all Customer Claims on our system and making sure they are closed out correctly and in a timely manner.
* Working with our Documentation Control team to make sure any document requests are dealt with.
* Using our Quality / NCR system to reduce Customer Claims in for the future. This will include holding meetings with the relevant departments.

• Personal Characteristics

* To have a strong character and show good leadership qualities.
* Preferably an engineering background.
* Good communication skills
* To be self-motivated and proactive
* Be capable of handling difficult situations and working well under pressure.
* Have strong work ethic to set the standard to all colleagues for behaviour, productivity, and conduct.
* Willingness to be flexible with day-to-day role and working hours.
The Customer Service Engineer role is a vitally important role to ensure the success of W&W. You are expected to be flexible with your duties and to perform whatever is reasonably asked of you to ensure the company's production commitment is met.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

HVAC Service Engineer
£42,500-£45,000
Crawley

Are you a HVAC Engineer based in West Sussex looking for localised service work and potential first year earnings over £48,000?

Our client has well over 20 years of experience within the Air Conditioning industry and is one of the Sussex most prestigious companies. They have can boast an array of commercial and high-end residential contracts offering Engineers local contracts, they additionally have various bonus schemes accessible to all Engineers allowing for increased earnings.

You will be required to service and maintain: splits, VRV, AHUs, chillers and various other HVAC systems within commercial across Sussex, surrey, Kent and surrounding areas. You will also be required to attend breakdown of systems as part of an on call team applying emergency repair when required.

* £42,500-£45,000
* Company Vehicle
* Zero Sick Bonus Starting From £1200+
* Performance Bonus Scheme Worth £2,500+
* Paid Travel 50 Miles From Home Location
* Varied Progression Routes & Additional Training Offered

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Representative
Salary: £23,000 - £23,400
Hours: 37.5 hours Monday - Friday 8:45 - 17:00
Location: Armley, West Yorkshire

We are representing an established and successful company based in Bradford. We want dynamic and ambitious people who are passionate about customer service love engaging with customers to work alongside an experienced team who work in busy but exiting environment.

Our client is looking for an ambitious, uplifting, eager and a confident Customer Service Representative, who is looking join a team and start straight away and develop new skills and traits with the companies' qualities and progress their careers within a supportive and encouraging company. They are looking for someone who can embrace company qualities and are wanting a successful career.

Benefits of a Customer Service Representative
- Discount on Vehicle Mobile Repairs
- Gym memberships discounts
- Cycle to work scheme
- Hybrid Scheme
- An additional day's holiday if moving house
- An additional day's holiday if getting married
- Dress down Fridays
- Overtime opportunities

Expectations of a Customer Service Representative

- Customer Engagement Skills
- Self-motivated
- Work in a Team Environment
- Able to build relationships and build rapport as a Customer Service Representative
- Reach targets and KPI'S consistently

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Air Conditioning Service Engineer
£45,000
Crawley

Are you an Air Conditioning Engineer based in West Sussex looking for localised service work and potential first year earnings over £48,000?

Our client has well over 20 years of experience within the Air Conditioning industry and is one of the Sussex most prestigious companies. They have can boast an array of commercial and high-end residential contracts offering Engineers local contracts, they additionally have various bonus schemes accessible to all Engineers allowing for increased earnings.

You will be required to service and maintain: splits, VRV, AHUs and chillers within commercial across Sussex, surrey, Kent and surrounding areas. You will also be required to attend breakdown of systems as part of an on call team applying emergency repair when required.

* £45,000
* Company Vehicle
* Zero Sick Bonus Starting From £1200+
* Performance Bonus Scheme Worth £2,500+
* Paid Travel 50 Miles From Home Location
* Varied Progression Routes & Additional Training Offered

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Service Co-Ordinator

Salary: £24k+ DOE
Hours: Monday to Friday (Full Time)
Location: Halifax, West Yorkshire

Permanent Role

Do you want to be part of a results driven, and rewarded team, in a positive work environment?

Our client is looking for someone who is confident, energetic, and not afraid to be adaptable across the work force. This role will be ideal for someone who is able to offer excellent customer service, and provide the customer with an informative and efficient journey, at all times.

Key duties of the Service Co-ordinator:

• Managing and maintaining stock levels.
• Updating the information on the specific online systems.
• Speaking with engineers and businesses to supply the correct products.
• Organising a team of external engineers and co-ordinating diaries.

Key Competencies of the Service Co-ordinator:

• Good Communication skills communicating with people of all levels.
• Ability to work with MS Packages such as Word and Excel.

If you are interested in the role, and want to apply, please provide your up to date CV and we can arrange a friendly chat about your next career step!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Location: Leeds, West Yorkshire
Contract Type: Temporary (Full-Time, 4 Month Contract)
Salary: £12ph

I am representing a fast-growing company in Leeds, committed to delivering exceptional customer service. They are currently seeking enthusiastic, reliable, and customer-focused individuals to join our team as Temporary Customer Service Advisors. If you enjoy helping people, problem-solving, and working in a friendly environment, this could be the perfect role for you!

Key Responsibilities:

• Responding to customer queries via phone, email, or live chat in a professional and timely manner
• Handling complaints, resolving issues, and ensuring customer satisfaction
• Processing orders and providing product/service information
• Updating customer records and maintaining accurate documentation
• Working collaboratively with the team to ensure targets are met

What We're Looking For:

• Excellent communication skills, both written and verbal
• Strong problem-solving abilities with a customer-first mindset
• Ability to stay calm and patient under pressure
• Previous experience in a customer service role is preferred, but not essential
• Comfortable using computers and handling multiple systems

What We Offer:

• Supportive team environment
• Opportunity to gain valuable experience in customer service
• Modern office space in the heart of Leeds, close to public transport links

If you're ready to make a positive impact and join a friendly, customer-focused team, we'd love to hear from you!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Air Conditioning Service Engineer
£45,000
Crawley

Are you an Air Conditioning Engineer based in West Sussex looking for localised service work and potential first year earnings over £48,000?

Our client has well over 20 years of experience within the Air Conditioning industry and is one of the Sussex most prestigious companies. They have can boast an array of commercial and high-end residential contracts offering Engineers local contracts, they additionally have various bonus schemes accessible to all Engineers allowing for increased earnings.

You will be required to service and maintain: splits, VRV, AHUs and chillers within commercial across Sussex, surrey, Kent and surrounding areas. You will also be required to attend breakdown of systems as part of an on call team applying emergency repair when required.

* £45,000
* Company Vehicle
* Zero Sick Bonus Starting From £1200+
* Performance Bonus Scheme Worth £2,500+
* Paid Travel 50 Miles From Home Location
* Varied Progression Routes & Additional Training Offered

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Air Conditioning Service Engineer
£42,500-£45,000
Crawley

Are you an Air Conditioning Engineer based in Sussex looking for localised work and potential first year earnings over £45,000?

Our client has well over 20 years of experience within the Air Conditioning industry and is one of the Sussex most profitable companies. They have can boast an excellent projects team who are constantly winning local contracts allowing for frequent install work within both commercial and high-end residential sites.

You will be required to service and maintain: splits, VRV/Fs and various other HVAC systems within commercial sites such as major retailers, local council buildings and more as well as within high-end residential properties across Sussex and surrounding areas. You will also be required to attend breakdowns applying emergency repair as part of an on-call rota.

* £42,500-£45,000
* Company Van & Fuel Card
* Zero Sick Bonus Starting From £1200+
* Performance Bonus Scheme Worth £2,500+
* Frequently Available Overtime
* Local Contracts
* Paid Travel 50 Miles From Home Location
* Varied Progression Routes & Additional Training Offered

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.