Total 17 customer service job vacancies in london e1 0lb

A very exciting opportunity has come up to join a global travel company who is looking for a Customer Service Consultant to join them on a permanent basis.

This role offers a basic salary of £25,000 with commission on top sitting at around £100 per month.

This role offers hybrid working where there is a requirement to go into their London central office 2 days a week maximum with the rest being able to work from home. There is a requirement for weekend work however, this is on a rota basis, not every weekend and time off in the week is given when either Saturday or Sunday are worked.

Job description:
* Handle existing bookings calls from both direct clients and travel agents
* Provided excellent customer service at all times and ensure you are adapting your approach depending on the customers and bookings you are dealing with
* Support with the overflow of new booking calls if and when needed
* Supporting with reporting
* Ensure the customer is supported through the journey

Experience and skills needed:
* Experience within the travel industry and within a customer service based role is essential for this role
* Experience going over and beyond to support customers with all manner of queries
* Excellent written and verbal communication
* Confident in using Microsoft applications
* Experience in taking day to day initiative as well as work with other members of the team

This role does require a level of flexibility due to the nature of the business and the calibre of clients you will be dealing with.

If you want to join a business and a role with exciting potential, apply now!

MUST HAVE - TRAVEL AND PHONE EXPERIENCE

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Air Conditioning Service Engineer
London & M25
£44,000-£45,000

Are you an Air Conditioning Engineer looking for commercial service work across London and within the M25 whilst receiving potential first year earnings over £50,000?

Our client has 20 years of experience within the HVAC industry and can boast some of the Souths most long-standing commercial contracts. They are renowned for their excellent benefits packages including their paid travel scheme, frequent overtime and private healthcare.

You will be tasked with servicing, maintaining and repairing VRV/Fs, Multi-Splits, AHUs and FCUs within various food chains, boutique hotels and various other commercial premises across the West End and within the M25. You may also be expected to maintain display fridges, cold rooms and other refrigeration systems when required.

* £44,000-£45,000
* Company Van & Fuel Card
* Paid Travel
* 1 In 5 Call Out Rota
* Frequent & Optional Overtime
* Flexible Working Hours
* Specialist Tools & Training Provided
* Company Benefits Package: Private Healthcare & Pension
* Birthdays Off

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

A very exciting opportunity has come up to join a global travel company who is looking for a Customer/Sales Consultant to join them on a permanent basis.

This role offers a basic salary of £25,000 with commission on top sitting at around £100 per month.

This role offers hybrid working where there is a requirement to go into their London central office 2 days a week maximum with the rest being able to work from home.

Job description:
* Handle inbound calls from both direct clients and travel agents
* Maximise on every sales opportunity and discuss travel options with all customers
* Upsell and cross other products available
* Manage new enquiries and call backs requests while ensuring your responding within a timely manner
Experience and skills needed:
* Experience within the travel industry and within a sales based role is essential for this role
* Experience going over and beyond to support customers with all manner of queries
* Excellent written and verbal communication
* Confident in using Microsoft applications
* Experience in taking day to day initiative as well as work with other members of the team

This role does require a level of flexibility due to the nature of the business and the calibre of clients you will be dealing with.

If you want to join a business and a role with exciting potential, apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Search Consultancy are recruiting on behalf of a very exciting growing business who are looking for Customer Sales Advisors to join them on a permanent basis.

There is opportunity within this business to progress through the ranks!

This company offer progression, excellent benefits, excellent culture, strong foundations for a career and a supportive team to encourage you to do your best!

This role offering £25,000 as a basic with commission also to be earnt monthly. This role is working in the office Monday - Friday either 09:00 - 17:00 or 11:00 - 19:00 on a shift pattern and 1 in 6 Saturdays.

Job description:
* Deal with a high volume of inbound calls discussing new service options to new customers
* Work towards targets and KPI's on a day, monthly and quarterly basis
* Build good rapport with every customers to establish a successful relationship
* Always remain positive while discussing options with customers
* Discuss in full all options and support each customer through their journey

Experience required:
* Experience in some form of phone based sales
* Excellent communicator
* Proven examples of having build rapport with customers and successful achieved sales targets

If this sounds like the role for you apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Are you looking for your next opportunity as a Flex Customer Experience Manager within a FTSE 250 Property Investment and Development Company if so this might be the perfect career move for you.

An exciting new role has arisen for a Flex Customer Experience Manager to join a highly respected central London property investment and development company quoted on the London Stock Exchange. The business focuses on acquiring, managing and repositioning properties - to unlock their full potential and value. This client genuinely believes that diversity gives them strength, but they know this strength is only fully realised if their environment is truly inclusive.

The Flex Customer Experience Manager is responsible for delivering exceptional customer experiences and creating productive, enjoyable environments for their partners and customers to thrive in. As a brand ambassador and "go-to" person onsite, you will be passionate about customer experience and will work with the Service Partners to achieve goals - providing them with the direction and motivation to help them achieve more together.

Creating workplaces that provide memorable experiences is priority, so it is vital that you promote and maintain positive relationships with customers, partners, and local communities. To enable you to do this, you will take responsibility for the delivery of the workplace strategy, aiming to regularly exceed customer's expectations and embrace opportunities to identify and implement innovative ideas throughout the year.

You will be passionate and dedicated to delivering great customer and workplace experiences. You should enjoy finding new and innovative ways of doing things and will play a key role in driving a consistent approach to the workplace strategies across the Fully Managed portfolio - helping to implement a culture of continuous improvement and customer engagement.

Key Responsibilities
* Responsible for the customer and workplace experience
* Responsible for the day-to-day management of your Fully Managed Workplace
* Managing relationships and working collaboratively with Key stakeholders - externally and internally from across our business (Portfolio, Finance, Health & Safety and Leasing)
* Responsible for delivering a premium, proactive and enjoyable workplace experience to customers
* Lead by example - delivering a professional, fun and focused service that aims to achieve customer retention, advocacy and acquisition.
* Ensure our amenity spaces remain fit for purpose and deliver an exceptional user experience
* Contribute to the annual customer survey process by taking responsibility for creating and implementing any resulting action plans
* Lead on customer onboarding and offboarding - ensure a smooth transition throughout
* Lead your workplace's programme of events in line with the values and strategic objectives

Financial Management
* Responsible for the management of the budget for your workplace.
* Assessing and highlighting any financial and commercial risk, setting of budgets annually and the ongoing management of the finances within budget parameters
* Regular reporting to the business on budget performance against forecast
Commercial Planning, Sustainability and Wellness
* Engage with engineering and sustainability teams to ensure your workplace is at optimal efficiency
* Help to identify opportunities to reduce energy consumption and improve sustainability performance wherever possible
* Ensure any wellness criteria and objectives are understood, managed and reported on throughout the year
* Work with local communities and our partners to identify opportunities to provide a platform to enterprises that align with our business objectives.

Workplace Management
* Ensure the amenity space, meeting rooms and phone booths are clean, healthy, safe and secure
* Use your knowledge and experience to generate ideas and innovations that create exceptional workplaces and experience for customers
* Responsible for ensuring that the space we deliver allow customers to feel more effective and successful in achieving their own business objectives with us
* Ensure any customer feedback received is captured and fed back into the wider business

Service Partner Management
* Responsible for managing the day-to-day delivery of all services (i.e., Housekeeping, maintenance, catering and security), liaising with the relevant team members to ensure standards are continuously set, discussed and maintained
* Indirect management of any site-based service partners
* Ensure all service partners are regularly reviewed and that the SLA's are being pro-actively managed and reported on


Critical Skills and Experience Required
* IOSH qualifications preferred
* Customer focus - Establishes and maintains effective customer relationships, dedicated to understanding customer requirements and meeting customer expectations
* Good judgement and decision making
* Ability to remain calm under pressure, recovering quickly from setback and willing to make tough decisions.
* Builds constructive and effective relationships with key stakeholders
* Curious and innovative - be prepared to take calculated risks and adopt innovative approaches
* Inspire others, collaborative teamwork as well as taking accountability and ownership of their work.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Air Conditioning Service Engineer
West London & M25
£44,000-£45,000

Are you an Air Conditioning Engineer looking for commercial service work across West London and within the M25 whilst receiving potential first year earnings over £50,000?

Our client has 20 years of experience within the HVAC industry and can boast some of the Souths most long-standing commercial contracts. They are renowned for their excellent benefits packages including their paid travel scheme, frequent overtime and private healthcare.

You will be tasked with servicing, maintaining and repairing VRV/Fs, Multi-Splits, AHUs and FCUs within various food chains, boutique hotels and various other commercial premises across the West End and within the M25. You may also be expected to maintain display fridges, cold rooms and other refrigeration systems when required.

* £44,000-£45,000
* Company Van & Fuel Card
* Paid Travel
* 1 In 5 Call Out Rota
* Frequent & Optional Overtime
* Flexible Working Hours
* Specialist Tools & Training Provided
* Company Benefits Package: Private Healthcare & Pension
* Birthdays Off

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

We are currently looking for a Field Service Technician with a Joinery background to work in the South West London Postcodes.

- Permanent, full-time role
- Monday to Friday 8am-4.30pm
- Basic salary of 45k-51k + company van + fuel card

The role of a Carpenter / Joiner Technician
As a Technician, you'll be servicing our customers across the south west London areas in a company van and therefore you need a UK driving licence. Mainly you will be dealing with joinery / carpentry maintenance / repair queries .

We would love you to have:

- Joinery experience preferred
- An apprenticeship background, City and Guilds or NVQ qualifications would be advantageous
- Experience working as a Joiner / Carpenter preferred
- Full UK Manual Driving Licence
- A can-do attitude, and able to use your own initiative in tricky situations
- Great communication and customer service skills with a keen, enthusiastic and friendly approach

Benefits:
- A competitive package of salary plus bonus, with a salary of up top 51K
- Company van, fuel card, uniform and tools
- 5-12% pension contribution
- Private Health-care insurance & 35 days holiday
- The opportunity to work within a diverse, fast-paced, and growing company

If you are interested to discuss more, please hit apply or contact Jess on 07501117739

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

A very exciting opportunity has come up to join a global travel company who is looking for a Customer Service Consultant to join them on a permanent basis.

This role offers a basic salary of £25,000 with commission on top sitting at around £100 per month.

This role offers hybrid working where there is a requirement to go into their London central office 2 days a week maximum with the rest being able to work from home. There is a requirement for weekend work however, this is on a rota basis, not every weekend and time off in the week is given when either Saturday or Sunday are worked.

Job description:
* Handle existing bookings calls from both direct clients and travel agents
* Provided excellent customer service at all times and ensure you are adapting your approach depending on the customers and bookings you are dealing with
* Support with the overflow of new booking calls if and when needed
* Supporting with reporting
* Ensure the customer is supported through the journey

Experience and skills needed:
* Experience within the travel industry and within a customer service based role is essential for this role
* Experience going over and beyond to support customers with all manner of queries
* Excellent written and verbal communication
* Confident in using Microsoft applications
* Experience in taking day to day initiative as well as work with other members of the team

This role does require a level of flexibility due to the nature of the business and the calibre of clients you will be dealing with.

If you want to join a business and a role with exciting potential, apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Refrigeration Service Engineer
North London
£42,000-£44,000

Are you a service focused Refrigeration Engineer looking for the opportunity to work upon local contracts across North London, Hertfordshire and surrounding areas whilst receiving further training and potential first year earnings well over £50,000?

You will be tasked with conducting service, maintenance and repair to a range of refrigeration systems such as cold rooms, walk in chillers as well as various air conditioning systems within distribution centres, hotels and restaurants.

As well as the various local contracts across the Southeast, the company also have an international presence and can offer the opportunity for Engineers to work upon high-security contracts across the Globe.

* £42,000-£44,000 (Dependant On Experience)
* Door To Door Paid Travel
* Company Van & Fuel Card
* Frequent & Optional Overtime
* Additional Manufacturer Training Offered
* Flexible Working Hours
* Specialist Tools Provided
* Call Out Rota
* Company Benefits Package

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Refrigeration Service Engineer
North London
£43,000+

Are you a service focused Refrigeration Engineer looking for the opportunity to work upon local contracts across North London, Hertfordshire and surrounding areas whilst receiving further training and potential first year earnings well over £50,000?

You will be tasked with conducting service, maintenance and repair to a range of refrigeration systems such as cold rooms, walk in chillers as well as various air conditioning systems within distribution centres, hotels and restaurants.

As well as the various local contracts across the Southeast, the company also have an international presence and can offer the opportunity for Engineers to work upon high-security contracts across the Globe.

* £43,000+ (Dependant On Experience)
* Door To Door Paid Travel
* Company Van & Fuel Card
* Frequent & Optional Overtime
* Additional Manufacturer Training Offered
* Flexible Working Hours
* Specialist Tools Provided
* Call Out Rota
* Company Benefits Package

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

A very exciting opportunity has come up to join a business who is looking for an experience manager to oversee the day to day management of their collections operations based in Harrow.

This role is an office based role with a strong focus on customer engagement, service quality and team productivity.
This is offering up to £45,000 with a 20% performance based bonus.

Job description:
* Be the escalated point of contact
* Provide support and coaching to the team
* Analysis data on productivity, department performance and quality assurance and provide a strategic approach to senior leadership
* Listen to calls to ensure compliance with regulators guidelines
* Conduct regular 1-2-1's with the team and hold team meetings
* Manage resource levels within the departments
* Training of new starters
* Support the integration of new clients, policies and procedures into the business and team
* Attend client meetings as and when needed
* Manage risk with clients and within the department
* Attend meetings and networking events when required

Experience and skills needed for this role:
* Experience within collections, credit control or debt recovery is desirable but not necessary for this role however, you will need to be a strong people manager with experience of managing phone based individuals at pace
* Experience in reviewing data and supporting with the strategic approach
* Ability to communicate at all levels internally and externally
* Ability to know what good looks like when it comes to training new starters and upskilling existing staff
* Good level of education

If this sounds like the next role for you, apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Air Conditioning Service Engineer
London & M25
£45,000

Are you an Engineer looking to work on prestigious rail contracts across London at a company that can offer fantastic earnings, additional training and varied progression routes?

Our client possesses various rail contracts within London and are looking to strengthen their service team within. They are renowned for their training programs upskilling Engineers to make them the most versatile within the industry. They maintain sites such as Kings Cross, St Pancras, London Bridge and more.

You will be responsible for providing pre-planned maintenance, reactive repairs and servicing of VRV, VRF and split systems within railway sites across London & within the M25.

* £45,000
* Company Van
* 1 In 7 Call Out (Minimum Of 4 Hours Overtime Paid)
* Optional Overtime And Weekend Work Available
* Training Provided
* Company Smartphone Provided
* 20 Days Holiday Plus Bank Holidays

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Service Engineer (CCTV / Access Control)
London
£42,000

Join a leading Integrator as a Service Engineer! (C.Cure, Avigilon, Lenel, Milestone)!!

A competitive base salary up to £42,000 is on offer for a Service Engineer (CCTV & Access Control) with proven experience Serving IP CCTV & Access Control systems. (Enterprise Level experience is preferable).

* £40,000 - £42,000
* Company Vehicle
* Mobile & Laptop
* Full Sick Pay
* 25 days holiday plus Bank Holidays (33 in total)
* Pension (matched up to 7%)
* Discounted holiday vouchers & gym membership
* Life Insurance
* Pension Scheme

You will be working highly sensitive contracts that can't be disclosed as well as: Major Sporting Event Organisers, Leading Software Providers, Historic Building Trusts and more.

Do you have proven experience as a Service Engineer working with IP CCTV & Access Control?

If you would like to join a leading Integrator as a Service Engineer please apply!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Air Conditioning Service Engineer
London & Surrounding Areas
£45,000

Are you an Engineer looking to work on prestigious rail contracts within London at a company that can offer earnings of over 55k within year one, additional training and varied progression routes?

Our client possesses various rail contracts across the UK and are looking to strengthen their service team within London. They are renowned for their training programs upskilling Engineers to make them the most versatile within the industry.

You will be responsible for providing pre-planned maintenance, reactive repairs and servicing of VRV, VRF and split systems within the following sites: Kings Cross, St Pancras, Charing Cross, London Bridge, Cannon Town and Victoria.

* £45,000
* Company Van
* 1 In 7 Call Out (Minimum Of 4 Hours Overtime Paid)
* Optional Overtime And Weekend Work Available
* Training Provided
* Company Smartphone Provided
* 20 Days Holiday Plus Bank Holidays

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Air Conditioning Service Engineer
London & Surrounding Areas
£45,000

Are you an Engineer looking to work on prestigious rail contracts within London at a company that can offer earnings of over 55k within year one, additional training and varied progression routes?

Our client possesses various rail contracts across the UK and are looking to strengthen their service team within London. They are renowned for their training programs upskilling Engineers to make them the most versatile within the industry.

You will be responsible for providing pre-planned maintenance, reactive repairs and servicing of VRV, VRF and split systems within the following sites: Kings Cross, St Pancras, Charing Cross, London Bridge, Cannon Town and Victoria.

* £45,000
* Company Van
* 1 In 7 Call Out (Minimum Of 4 Hours Overtime Paid)
* Optional Overtime And Weekend Work Available
* Training Provided
* Company Smartphone Provided
* 20 Days Holiday Plus Bank Holidays

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.