Total 34 customer service job vacancies in sg tuas singapore

• Basic up to $2800 + Performance Bonus
• 5.5 days work per week
• Monday – Friday (9am – 6pm) , Saturday (9am – 1pm)
• Can apply for WFH after confirmation

Responsibilities:

• Client Support and Relationship Management:

· Serve as the primary contact for key accounts, addressing their daily inquiries and requests.

· Provide timely and accurate information in response to client questions about products, services, and order statuses.

· Cultivate and sustain strong, positive relationships with key clients to enhance their satisfaction.

• Order Management and Coordination:

· Oversee and process client orders, ensuring accuracy and prompt delivery.

· Collaborate with internal teams (e.g., sales, logistics, production) to meet customer needs.

· Track the progress of orders and resolve any issues that may arise.

• Issue Resolution:

· Handle client complaints or concerns promptly and effectively, ensuring satisfactory resolutions.

· Proactively identify potential problems and take measures to prevent them from affecting the customer experience.

• Client Feedback and Reporting:

· Collect and communicate client feedback to relevant internal teams to drive continuous improvement.

· Prepare regular reports on account activities, client satisfaction, and key performance indicators (KPIs).

• Collaboration and Cross-Department Communication:

· Partner closely with the sales and account management teams to ensure alignment on client strategies.

· Work with other departments (e.g., finance, logistics, product development) to address client-related issues.

Requirement

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.
• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.
• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Benefits Summary:

• Up $3000 + shift allowance + AWS + VB
• 4334 – 12 hours shift
• Woodland
• Transport provided

Responsibilities:

• Oversee, sustain, and enhance equipment performance.
• Schedule and conduct maintenance on designated equipment sets.
• Engage in Continuous Improvement Projects (CIP) and Total Preventive Maintenance (TPM) initiatives to maximize equipment uptime.
• Develop hardware solutions to reduce equipment ownership costs.
• Diagnose and resolve equipment issues using mechanical/electrical expertise and software tools.
• Develop and refine equipment maintenance procedures

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Benefits Summary:

• Attractive remuneration, great perks, and performance incentives
• Premium workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Easy to locate area with direct access to public transport
• Be coached and mentored by experts in your field

Job Description:

• Provide daily administrative support.
• Coordinate and liaise closely with internal and external parties to arrange appointments, ensuring timely responses to customers.
• Update and maintain the customer database to ensure data accuracy and timeliness.
• Maintain accurate records of customer interactions and transactions.
• Sort and organize customer data to facilitate effective analysis and reporting.
• Perform administrative tasks as needed, including data entry and filing.
• Assist in event preparation and coordination.
• Perform other ad hoc duties as assigned.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

RAYMOND NG JUN HAN | EA Personnel No.: R1657009

Benefits Summary:

• Attractive remuneration, great perks, and performance incentives
• Premium workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Easy to locate area with direct access to public transport
• Be coached and mentored by experts in your field

Job Description:

• Provide daily administrative support.
• Coordinate and liaise closely with internal and external parties to arrange appointments, ensuring timely responses to customers.
• Update and maintain the customer database to ensure data accuracy and timeliness.
• Maintain accurate records of customer interactions and transactions.
• Sort and organize customer data to facilitate effective analysis and reporting.
• Perform administrative tasks as needed, including data entry and filing.
• Assist in event preparation and coordination.
• Perform other ad hoc duties as assigned.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

RAYMOND NG JUN HAN | EA Personnel No.: R1657009

Benefits Summary:

• Attractive remuneration, great perks, and performance incentives
• Premium workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Easy to locate area with direct access to public transport
• Be coached and mentored by experts in your field

Job Description:

• Provide daily administrative support.
• Coordinate and liaise closely with internal and external parties to arrange appointments, ensuring timely responses to customers.
• Update and maintain the customer database to ensure data accuracy and timeliness.
• Maintain accurate records of customer interactions and transactions.
• Sort and organize customer data to facilitate effective analysis and reporting.
• Perform administrative tasks as needed, including data entry and filing.
• Assist in event preparation and coordination.
• Perform other ad hoc duties as assigned.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

RAYMOND NG JUN HAN | EA Personnel No.: R1657009

Job Info:

• Salary: Basic up to $4500 + 3 months VB
• Working Hours: Monday - Friday (08:30 AM - 05:30 PM)
• Location: Clementi

Job Scope:

• Oversee daily operations in the workshop and manage customer service interactions
• Ensure operational readiness of the workshop, maintaining accountability and integrity in all activities
• Develop and implement policies and procedures to maximize workshop efficiency
• Train and motivate staff to meet performance standards, ensuring they are prepared for their responsibilities
• Address and resolve issues promptly, effectively identifying and managing risks as they arise
• Regularly assess and improve workflows and working conditions to optimize labor use and operational efficiency
• Ensure all work adheres to the company's safety and housekeeping standards
• Act as an escalation point for the team on operational issues
• Facilitate communication between sales, operations, and customers
• Prepare and submit technical reports to customers and manufacturers
• Compile performance, budget, and expenditure reports as required
• Plan and achieve financial targets and key performance indicators
• Perform ad hoc duties as assigned by supervisors

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Summary:

• Permanent Full-time
• Basic up to $3000
• 6 days work, Monday - Friday 8.45am - 5.45pm, Sat 8.45am - 4.00pm
• Location: Nearest MRT Brighthill / Upper Thomson

Job Scope:

• Assist clients with their accident reporting
• Advise clients on the claims and repair procedure
• Follow up with workshop on status of repair and update clients
• Follow up with surveyors and insurance to ensure prompt payouts
• To assist with general queries from clients at reception counter

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Job Summary:

• Permanent Full-time
• Basic up to $4700 + AWS + VB
  Transportation allowance S$880 for those own car for business purpose
• Monday - Friday 9am - 5.30pm
• Location: Nearest MRT Expo

Job Scope:

• The role involves preparing service and spare parts quotations, executing repairs and commissioning for gas and water quality analyzers, and diagnosing technical issues.
• Responsibilities include maintaining customer relationships, addressing service concerns, assisting with Factory and Site Acceptance Tests, identifying preventive maintenance contract opportunities, and conducting product training for end-users and distributors.
• Adherence to company procedures and safety protocols is essential throughout all tasks.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Job Info:

• Salary: Basic up to $4700 + AWS + VB + Transport Allowance
• Working Hours: Monday - Friday (9am - 5:30pm)
• Location: Expo MRT

Job Scope:

• Prepare quotations for services and spare parts in response to customer inquiries
• Execute service tasks, including in-house repairs and on-site commissioning, for a range of gas and water quality analyzers, CEMS, and AQMS
• Diagnose analyzer issues and advise customers on optimal solutions, adhering to company's standard procedures and safety protocols
• Cultivate and maintain strong customer relationships while delivering high-quality service support
• Collaborate with customers to address service concerns and resolve technical issues effectively
• Assist project teams in conducting Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) for projects
• Identify opportunities to secure new preventive maintenance contracts
• Conduct product training sessions for end-users and distributors

Requirements:

• Degree in Engineering (Mechanical, Environmental, Science, Electronics/Electrical Engineering or equivalent qualification)
• Preferably 3 - 5 years of working experience or more in the analytical instruments or related field
• Knowledge of gas analyzers, CEMS, AQMS, and water quality analyzers would be advantageous
• Must have field service engineer experience. Technical competence in air/gas & water quality analytical instruments. Exposure to process & environmental monitoring equipment
• Customer-oriented with a positive attitude

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Info:

• Salary: Basic from $1600 - $2100 + Handphone Allowance $50 + OT
• Working Hour: Monday - Friday (8:30am - 5:30pm)
• Location: Promenade

Job Scope:

• Assigned to the client's company to drive and chauffeur the client and their family according to provided schedules
• Ensure the vehicle is maintained, serviced regularly, and kept clean
• Daily responsibilities include picking up and returning the vehicle from/to the company and the client's office

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Info:

• Salary: Basic up to $3000 + AWS + VB
• Working Hours: Monday - Friday (8:30am - 5:30pm)
• Location: Toh Guan (West)

Job Scope:

• Initiate outbound calls and send emails to account holders to remind them of outstanding payments and secure payment commitment dates
• Build and maintain strong customer relationships by addressing billing-related queries and issues
• Monitor payment dates and follow up with account holders to ensure timely payments
• Issue waivers or credit notes for customer disputes as needed
• Maintain accurate and up-to-date records and track all billing cases
• Assist in preparing reports and loading accounts
• Send statements of account, reminder letters, and tax invoices to account holders
• Perform other ad hoc administrative tasks as required

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Info:

• Salary: Basic up to $2800+AWS + VB
• Working Hour: 4 Days (8am - 8pm/ 9am - 9pm)
• Location : Steven MRT

Job Scope:

• Respond to incoming phone calls
• Demonstrate a passion for working with animals
• Offer frontline customer service, manage counter registrations, and schedule appointments
• Maintain accurate records and manage appointment bookings
• Perform basic administrative tasks
• Place stock orders
• Handle payment collection, prepare, and dispense medications
• Maintain cleanliness and perform housekeeping duties

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Info:

Working days: Mon - Fri, Alt Saturday
Working hours: 9am - 6pm (weekdays), 9am - 1pm (Sat)
Salary: Basic up to $3800 + AWS + VB
Location: Changi

Job Scope:

• light capacity with airlines, and update customers on booking details.
• Understand the specifics of various airline cargo products and provide customers with tailored advice based on their needs.
• Handle the administration of cargo bookings by entering and maintaining accurate flight reservation data in the system.
• Interface with customers, warehouses, carriers, and customs to ensure shipment requirements are met, and track shipment statuses to keep customers informed.
• Maintain strong customer relationships, address inquiries promptly, and collaborate with the billing team to ensure accurate invoicing and data management.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified
We wish you all the best in your career search.

EA License No: 20C0280
EA Personnel No: R24120480
EA Personnel Name: Chua Yun Jie (Clarisse)

Job Info:

• Salary: Basic up to $2600 + AWS
• Working Hours: 5.5 days; Monday - Friday (9am - 6pm); Saturday (9am - 1pm)
• Location: Macpherson/ Ang Mo Kio

Job Scope:

• Packing of stock for deliveries and courier service
• Coordinate with courier to ensure timely delivery
• Liaise with Operation and Account department on the order and payment
• Data entry, Filing and printing of documents
• Daily stock count and stock check to ensure accurate and sufficient inventory level
• Receiving and issue of stock accurately
• Prepare and maintain inventory reports
• Inventory control. Stocks in/out
• Manage e-commerce system, create, update status
• Lift, carry, load and unload goods
• Any other ad-hoc duties

Requirements:

• At least 1 - 2 years of working experience dealing with Ecommerce (Admin)
• Proficient in Microsoft Office (Microsoft Word, Excel and Powerpoint)

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Info:

• Salary: Basic up to $4700 + AWS + VB + Transport Allowance
• Working Hours: Monday - Friday (9am - 5:30pm)
• Location: Expo MRT

Job Scope:

• Prepare quotations for services and spare parts in response to customer inquiries
• Execute service tasks, including in-house repairs and on-site commissioning, for a range of gas and water quality analyzers, CEMS, and AQMS
• Diagnose analyzer issues and advise customers on optimal solutions, adhering to company's standard procedures and safety protocols
• Cultivate and maintain strong customer relationships while delivering high-quality service support
• Collaborate with customers to address service concerns and resolve technical issues effectively
• Assist project teams in conducting Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) for projects
• Identify opportunities to secure new preventive maintenance contracts
• Conduct product training sessions for end-users and distributors

Requirements:

• Degree in Engineering (Mechanical, Environmental, Science, Electronics/Electrical Engineering or equivalent qualification)
• Preferably 3 - 5 years of working experience or more in the analytical instruments or related field
• Knowledge of gas analyzers, CEMS, AQMS, and water quality analyzers would be advantageous
• Must have field service engineer experience. Technical competence in air/gas & water quality analytical instruments. Exposure to process & environmental monitoring equipment
• Customer-oriented with a positive attitude

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147