Total 24 corporate legal executive job vacancies in Mumbai, Maharashtra

About Rentokil PCI

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil

PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one

pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI

aims to set new standards for customer service having operations across 300 locations in India.

For more details: https://www.rentokil-pestcontrolindia.com

Job Responsibilities:

A. Core Operations

● Ensure availability of qualified (trained & certified) Technicians at all time as per Technical

Training Guidelines.

● Coach and train assigned technicians in order to improve the service quality and customer

retention of the assigned service area, as per Technical Training Guidelines & service SOPs.

● Ensure availability of recommended preparation, materials, and service tools in working

condition to Technicians as per service SOPs.

● Conduct daily 10 min stand up meeting, and explain safety and special instruction to

assigned technicians to execute the job as per instructions received from Sales

Team/Service Docket.

● Ensure SCP devices are effectively used by technicians, troubleshooting of SCP issues and

providing refresher training to technicians on the updates as & when required.

● Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual

requirements and as per myRentokil (for myR customer)

● Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX and PINK

NOTE by self and the assigned technicians.

● Minimum 15 customer visits per week that includes- Surprise visits, Rout ride, TPA,

Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs)

● Ensure APL (Approved Preparations List) listed preparations, products and materials are

used in line with service SOPs

● Ensure material stores are maintained appropriately as per good storage practice and

disposal of empty containers, used TG/Control board, pesticides wrappers and damaged

materials are disposed in line with SOP

● Ensure proper schedule of maintenance & repairs of equipment is established & is

followed periodically

● In case any of the Operations colleagues are on leave or position is vacant, should ensure

entries are made in iCABS to achieve operations KPI of Branch.

● Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a

competent manner and effectively follow the route plan and timings defined by Service

Planner.

● Approval of conveyance amount for assigned technicians

● Promote highest grooming standards (uniform, Safety shoes, PPEs)

B. Advance Operations

● Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts

● Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with

1 development programs per year.

● Identify & resolve Service delivery issues in coordination with the Branch Manager

● Ensure customer complaints are resolved as per complaint management SOP and update

the Root Cause in iCABS to ensure proper ticket closure in time.

● Analyse customer complaints- CO- service wise and improve skills of identified Technicians

to reduce CO & ensure closure by monitoring open tickets on weekly basis

● Compliance and closure of audits non-conformities w.r.t. service operations (Internal /

External)

● Track and optimize material consumption as per SRF, Cost sheet and SOW and report

deviations to line manager

● Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are

available in branch, and near expiry materials are used first.

● Track and monitor materials consumption to ensure branch material consumption within

the target.

● Maintaining Optimum Stock Level and Ensuring Indents are raised after checking

requirement and stock.

● Monitor and drive service productivity and efficiency.

● Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB

using rAuditor

● Ensure Service leads are submitted by all technicians as per the target

● Monitor & report to Line Manager on input costs at all major sites as per gross margin

agreed & discuss action plans to bring it within limits.

● Actively drive Service & Product Leads for assigned technician group within service area by

on the job coaching to create density of customers.

● Encourage technicians to plan their leaves in advance to curb absenteeism

● Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line

Manager on day to day basis

● Report any deviation that could impact service quality or productivity of technicians likeovercommitments, recommendation regarding night service, additional visits, covered area

mismatch, etc.

● Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates.

Key Result Areas:

● 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts

● Material consumption target to be met 100% as per Branch AoP target

● TPA and Development plan completion as per target- 100%

● Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and

re-train Technicians with more than 3 complaints per month.

● 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days;

L-2 within 9-months of Joining)

● Self learning and development- Above 90% score in online assessment.

Competencies (Skills essential to the role):

● Good interpersonal skills

● Good Analytical & Problem-solving skills

● Ability to communicate effectively

● Should be proactive in planning & organizing

● Technical knowledge of Pests, Service Processes, Chemicals & Equipments

Educational Qualification / Other Requirement:

● Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of

pest management or service industry is desirable.

● Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its

equivalent)

What can you expect from RPCI?

➔ Our values lie at the core of our mission and vision. We believe that it’s our people who

make our company what it is. We believe in:

● Safety

● Integrity

● Innovation

● Learning & Development

● Open & Transparent

● Performance Orientation

DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace

welcoming to people of all backgrounds.

.

Rentokil PCI

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.

Your day to day responsibilities will include:

• To identify, source and secure both long term and short-term pest control & prevention business opportunities.

• To develop new business opportunities within current and new customer bases in accordance with the sales strategy.

• To look after client retention by ensuring customers’ ongoing expectations is met.

• To manage day to day sales activities, including proposal, service agreement, and prospecting and market development.

• To support the service team by providing customer feedback.

• To develop good client relationships.

• To provide reports as per the requirement.

• To assist with debt collection

Do you have what it takes? If you want to be considered for this role you will need:

• Graduate or MBA Fresher with Good sales knowledge and communication skills

• Good Interpersonal & Networking Skills
• Ability to communicate effectively
• Ability to negotiate with the clients

Are you interested? Here's what you can expect when you join us

Attractive Base Salary

Annual Performance Based Bonus

Group Mediclaim Insurance Policy

Travel Reimbursement

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

POSITION RESPONSIBILITIES / REQUIREMENTS:

Job Responsibilities:

• Collate data related to the key projects and activities within the Performance and Rewards function at one place.
• Ensure the data is clean and consistent for the purpose of further analysis.
• Maintain and update all the trackers related to key activities on a timely basis.
• Identify trends and patterns to provide insights and recommendations to improve HR processes.
• Develop and maintain Metrics, Reports and Dashboards to track performance and identify areas for improvement.
• Gather Benchmark data from online sources as per the project requirements in the HR domain.
• Implement guidelines around the data management (i.e. nomenclature of files, date formats, folder structure, etc.) to bring uniformity across the Team
• Audit the common google drive/folders used by the team members to ensure the duplicate & unwanted files are discarded on time and data management guidelines are implemented completely.
• Map out and regularly update the processes managed by the team
• Assist team in the projects related to Performance Reviews, Annual/Quarterly incentives, Rewards & Recognitions.
• Collaborate with other functions and departments to ensure timely completion of the assigned tasks.

Key Result Areas:

• Timely updation of the process trackers
• Ensure the data is clean and error free
• Timely and Accurate analysis of the data
• Provide actionable inputs through reports and dashboards
• Effective and efficient Data Management
• Timely updation of process maps

Competencies (Skills essential to the role):

• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong understanding of Data representation & Data visualisation
• Proficient with G-Suite & MS-Office
• Hands-on experience on analytics tools (experience in Google Data Studios will have an added advantage).

Educational Qualification / Other Requirement:

• Bachelor Degree with 4-5 years of experience in HR Analytics OR MBA with 2-3 years of experience in HR Analytics 
• Go getter attitude and open to learn
• Experience working in fast-paced work environment (taking initiative, working independently handling multiple priorities)

What can you expect from RPCI?

• Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:

• Safety
• Integrity
• Innovation
• Learning & Development
• Open & Transparent
• Performance Orientation

DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

Rentokil Initial:

About Rentokil Initial Hygiene

Part of the Rentokil Initial group, Initial Hygiene operates in more than 90 countries and is the trusted hygiene solution provider globally. Together with 120 years of experience, with tailored solutions to meet customised business needs, assuring 100% peace of mind with our services.

Initial Hygiene offers the widest range of washroom hygiene services, including the provision and maintenance of products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats and scenting solutions.

We go further to protect and enhance the things that matter most to you. Since 1903, we have built a large network of core support services which allows us to deliver washroom services, floor care and scenting solutions. Driven by science and years of experience, our solutions are tailored to meet the exact needs of your business and delivered without interruption to your operations.

POSITION RESPONSIBILITIES / REQUIREMENTS:

• The incumbent will report to and will assist the Company Secretary & Legal Counsel.
• The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

GENERAL DUTIES & RESPONSIBILITIES

• Reviewing and negotiating customer contracts to ensure compliance with the Group contracting policy; general supplier/service provider terms and conditions for business areas such as procurement and IT; real estate contracts; confidentiality agreements.
• To carry out secretarial (including but limited to MCA/ROC, RBI) compliances To support finance dept and branches for opening of bank accounts;
• Assist and support the legal counsel on areas involving legal matters, IPR & legal MIS tracker;
• Coordinate with colleagues within the organisation as well as external lawyers;
• To act as authorised representatives in court of law, if required; and
• To do research and prepare notes on applicability of new acts, amendments, notifications and circulars. 
• 
  

KEY DELIVERABLES

• Reviewing customer templates and editing it to make it consistent with our requirements

• Trackers of legal cases, IPR and domestic complaints

• Timely compliance and filing of reports etc. with Govt dept. (including but not limited to ROC/ MCA, RBI.)

CORE COMPETENCIES, KNOWLEDGE, SKILLS & ABILITIES

• Basic understanding of Legal aspect: Analytical skills, has exposure of supporting lawyers on  legal issues, pragmatic, action-oriented advice.
• Proactive 
• Ability to think out of the box and creatively, to identify and resolve issues.
• Interest in understanding the business in depth
• Able to work well as a team member and build rapport and trust with both internal and external stakeholders. 
• Must possess a high level of integrity and professionalism. 
• Must be comfortable working independently

• Qualified Company Secretary with valid membership number
• LLB or LLM (Added advantage)
• CS Membership
• Experience : 2-3 years
• Excellent written/verbal communication skills. 
• Should have knowledge of Companies Act, Labour law, IPR, Legal Metrology, Data Protection Act, Contracts, Insecticides Act, etc. Labour laws etc.

• Annual Performance Based Bonus
• Group Mediclaim Insurance Policy
• Travel Reimbursement

Rentokil - PCI

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.

About the Role:

● The Incumbent is responsible to work closely with the Rentokil PCI and Hygiene business

team providing information, advice and support on the liasoning cases especially the

recovery suits to ensure that the business is compliant.

● The incumbent will have to work as part of a multi-functional team, and this involves

collaboration with the internal team and external stakeholders.

Job Responsibilities:

● Liasoning with our external lawyers to handle PAN India legal cases especially recovery

suits.

● Ensuring recovery is done on time, keeping the tracker updated for the same; preparing a

compliance report etc.

● Act as a contact points for all agency (external lawyers) or organisational personnel

● To facilitate meetings and cooperation among people, agencies and organizations.

● To draft legal notices, replies to/ for Customers/ Govt. Depts., agreements, amendments,

MOUs, NDAs.

● To act as authorised representatives in court of law, if required.

● To do research and prepare notes on applicability on new acts, amendments, notifications

Key Result Areas:

● Share the advice given by lawyers with Branches and support on recovery suits, liaison

between external lawyers, credit controllers and branches.

● Drafting and proofreading of legal documents etc.

Competencies (Skills essential to the role):

● Basic understanding of Legal aspect: Analytical skills, has exposure of supporting lawyers

on legal issues, pragmatic, action-oriented advice.

● Proactive

● Ability to think out of the box and creatively, to identify and resolve issues.

● Interest in understanding the business in depth.

● Able to work well as a team member and build rapport and trust with both internal and

external stakeholders.

● Must possess a high level of integrity and professionalism.

● Must be comfortable working independently.

Educational Qualification / Other Requirement:

● LLB or LLM

● Company Secretary/ CS (added advantage)

● Experience : 2-3 years

● Excellent written/verbal communication skills.

● Should have knowledge of Companies Act, Labour law, IPR, Legal Metrology, Data Protection

Act, Contracts, Insecticides Act, etc.

Role Type / Key working relationships:

● Individual Contributor

● Internal team

● External stakeholders

• Are you interested? Here's what you can expect when you join us...
• Annual Performance Based Bonus
• Group Mediclaim Insurance Policy
• Travel Reimbursement

Rentokil - PCI

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.

About the Role:

● The Incumbent is responsible to work closely with the Rentokil PCI and Hygiene business

team providing information, advice and support on the liasoning cases especially the

recovery suits to ensure that the business is compliant.

● The incumbent will have to work as part of a multi-functional team, and this involves

collaboration with the internal team and external stakeholders.

Job Responsibilities:

● Liasoning with our external lawyers to handle PAN India legal cases especially recovery

suits.

● Ensuring recovery is done on time, keeping the tracker updated for the same; preparing a

compliance report etc.

● Act as a contact points for all agency (external lawyers) or organisational personnel

● To facilitate meetings and cooperation among people, agencies and organizations.

● To draft legal notices, replies to/ for Customers/ Govt. Depts., agreements, amendments,

MOUs, NDAs.

● To act as authorised representatives in court of law, if required.

● To do research and prepare notes on applicability on new acts, amendments, notifications

Key Result Areas:

● Share the advice given by lawyers with Branches and support on recovery suits, liaison

between external lawyers, credit controllers and branches.

● Drafting and proofreading of legal documents etc.

Competencies (Skills essential to the role):

● Basic understanding of Legal aspect: Analytical skills, has exposure of supporting lawyers

on legal issues, pragmatic, action-oriented advice.

● Proactive

● Ability to think out of the box and creatively, to identify and resolve issues.

● Interest in understanding the business in depth.

● Able to work well as a team member and build rapport and trust with both internal and

external stakeholders.

● Must possess a high level of integrity and professionalism.

● Must be comfortable working independently.

Educational Qualification / Other Requirement:

● LLB or LLM

● Company Secretary/ CS (added advantage)

● Experience : 2-3 years

● Excellent written/verbal communication skills.

● Should have knowledge of Companies Act, Labour law, IPR, Legal Metrology, Data Protection

Act, Contracts, Insecticides Act, etc.

Role Type / Key working relationships:

● Individual Contributor

● Internal team

● External stakeholders

• Are you interested? Here's what you can expect when you join us...
• Annual Performance Based Bonus
• Group Mediclaim Insurance Policy
• Travel Reimbursement

About Rentokil PCI

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. 

For more details: https://www.rentokil-pestcontrolindia.com

Job Responsibilities:

Business Development (Sales)

• Get business as per the approved business plan of the branch
• Responsible for sales promotion activities in the assigned territory
• Ensure all Sales KPIs are achieved month on month
• Identify and follow-up with prospective customers and respond to enquiry calls within specific time period
• Maximise conversion of enquiries into orders
• Ensure renewals in line with Company Expectations
• Keep a close eye on the developments & business opportunities in the assigned territory
• Prepare MPG and ensure it’s updated regularly

Customer Service

• Ensure the quality of service delivery
• Maintain good liaison with the customers
• Prepare reports & submit the same on time to the customers
• Attend to complaints & participate in logically concluding them along with Operations and Back office whenever required
• Conduct detailed inspection & SRA at client's site
• Prepare quotations for the customers through the system
• Give report of customer feedback to the Branch Manager and collection of Appreciation Letter from RBU/CBU customers
• Set correct Customer expectations with respect to the pest management
• Ensure that the correct information of the customer like, email address, 2 contact numbers & address with landmark are captured
• Sell the visits as per iCABS frequencies so that the Annual Template Calendars can be set for timely service delivery by the service planners
• Share & explain the cost sheet to operations along with details of material to be used. Also share customer expectation with operations before service delivery
• Ensure all the sales are delivered after being visible in iCABS for planning & execution via Service Companion. Timely punching of new sales in SRA so that sufficient lead time should be give to planners to execute the services.Service Scheduling is done in consultation with Service Planners. No commitment to customer on service scheduling.

Administration & Accounts

• Ensure timely submission of invoices & getting the necessary acknowledgements wherever necessary
• Follow-up for the timely and correct invoicing by the back office
• Share the costings and customer expectation with operations before service delivery
• Ensure all the collections gets deposited to back office within 24 hours
• Review daily collection & billing with back office department

Maintaining Systems and MIS

• Ensure the required systems related to sales are updated on timely basis.
• Prepare Daily and Monthly Sales Report
• Maintain Database of customers

Key Result Areas:

• Business Development (Sales)
• Develop new business opportunities & Upselling Opportunities
• Renewals (if assigned)
• Calls/ Survey / Quotations/ PDSA  as per Regional plan
• Collection & DSO
• Customer Service
• Timely Invoice Submission

Competencies (Skills essential to the role):

• Good Interpersonal & Networking Skills
• Ability to communicate effectively
• Ability to negotiate with the clients
• Ability to achieve targets
• Computer Skills

Any Graduate (Any stream)

Driving License and Two Wheeler

Are you interested? Here's what you can expect when you join us

Attractive Base Salary

Annual Performance Based Bonus

Group Mediclaim Insurance Policy

Travel Reimbursement

About Rentokil PCI

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. 

For more details: https://www.rentokil-pestcontrolindia.com

Job Responsibilities:

Business Development (Sales)

• Get business as per the approved business plan of the branch
• Responsible for sales promotion activities in the assigned territory
• Ensure all Sales KPIs are achieved month on month
• Identify and follow-up with prospective customers and respond to enquiry calls within specific time period
• Maximise conversion of enquiries into orders
• Ensure renewals in line with Company Expectations
• Keep a close eye on the developments & business opportunities in the assigned territory
• Prepare MPG and ensure it’s updated regularly

Customer Service

• Ensure the quality of service delivery
• Maintain good liaison with the customers
• Prepare reports & submit the same on time to the customers
• Attend to complaints & participate in logically concluding them along with Operations and Back office whenever required
• Conduct detailed inspection & SRA at client's site
• Prepare quotations for the customers through the system
• Give report of customer feedback to the Branch Manager and collection of Appreciation Letter from RBU/CBU customers
• Set correct Customer expectations with respect to the pest management
• Ensure that the correct information of the customer like, email address, 2 contact numbers & address with landmark are captured
• Sell the visits as per iCABS frequencies so that the Annual Template Calendars can be set for timely service delivery by the service planners
• Share & explain the cost sheet to operations along with details of material to be used. Also share customer expectation with operations before service delivery
• Ensure all the sales are delivered after being visible in iCABS for planning & execution via Service Companion. Timely punching of new sales in SRA so that sufficient lead time should be give to planners to execute the services.Service Scheduling is done in consultation with Service Planners. No commitment to customer on service scheduling.

Administration & Accounts

• Ensure timely submission of invoices & getting the necessary acknowledgements wherever necessary
• Follow-up for the timely and correct invoicing by the back office
• Share the costings and customer expectation with operations before service delivery
• Ensure all the collections gets deposited to back office within 24 hours
• Review daily collection & billing with back office department

Maintaining Systems and MIS

• Ensure the required systems related to sales are updated on timely basis.
• Prepare Daily and Monthly Sales Report
• Maintain Database of customers

Key Result Areas:

• Business Development (Sales)
• Develop new business opportunities & Upselling Opportunities
• Renewals (if assigned)
• Calls/ Survey / Quotations/ PDSA  as per Regional plan
• Collection & DSO
• Customer Service
• Timely Invoice Submission

Competencies (Skills essential to the role):

• Good Interpersonal & Networking Skills
• Ability to communicate effectively
• Ability to negotiate with the clients
• Ability to achieve targets
• Computer Skills

Any Graduate (Any stream)

Driving License and Two Wheeler

Are you interested? Here's what you can expect when you join us

Attractive Base Salary

Annual Performance Based Bonus

Group Mediclaim Insurance Policy

Travel Reimbursement

Rentokil Initial:

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world. Find out more on careers.rentokil-initial.com

Our family of businesses:

Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services. Our plant business; Ambius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacific. Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our businesses within India.

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.

Your day to day responsibilities will include:

o Customer retention

o Annual contract renewal with price increase

o Collection / DSO management

o Up-selling

EDUCATIONAL REQUIREMENTS

Are you interested? Here's what you can expect when you join us

Attractive Base Salary

Annual Performance Based Bonus

Group Mediclaim Insurance Policy

Travel Reimbursement

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.

GENERAL DUTIES & RESPONSIBILITIES

conformities (Internal / External). Send service dockets of completed services to NKA for invoicing on time.

on the job coaching to create density of customers.

to manage Stock Levels of branches & forecasting, Indenting & receipt of material for branch (as an assigned function within branch by BM).

on day today basis

Do you have what it takes? If you want to be considered for this role you will need:

Minimum B. Sc. (Chemistry / Zoology / Agriculture).

Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent)

Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc

Are you interested? Here's what you can expect when you join us

Attractive Base Salary

Group Mediclaim Insurance Policy

Travel Reimbursement

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Rentokil Initial:

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world. Find out more on careers.rentokil-initial.com

Our family of businesses:

Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services. Our plant business; Ambius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacific. Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our businesses within India.

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.

Your day to day responsibilities will include:

• To identify, source and secure both long term and short-term pest control & prevention business opportunities.

• To develop new business opportunities within current and new customer bases in accordance with the sales strategy.

• To look after client retention by ensuring customers’ ongoing expectations is met.

• To manage day to day sales activities, including proposal, service agreement, and prospecting and market development.

• To support the service team by providing customer feedback.

• To develop good client relationships.

• To provide reports as per the requirement.

• To assist with debt collection

Do you have what it takes? If you want to be considered for this role you will need:

Sales experience of a minimum of 2 years in Direct Sales (Facilities Management) for Commercial business profile & minimum of 2 years of Home product / Home service business, residential cleaning services for Residential business profile

• Good Interpersonal & Networking Skills

• Ability to communicate effectively

• Ability to negotiate with the clients

Are you interested? Here's what you can expect when you join us

Attractive Base Salary

Annual Performance Based Bonus

Group Mediclaim Insurance Policy

Travel Reimbursement

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

About Rentokil PCI

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. 

For more details: https://www.rentokil-pestcontrolindia.com

Job Responsibilities:

Business Development (Sales)

• Get business as per the approved business plan of the branch
• Responsible for sales promotion activities in the assigned territory
• Ensure all Sales KPIs are achieved month on month
• Identify and follow-up with prospective customers and respond to enquiry calls within specific time period
• Maximise conversion of enquiries into orders
• Ensure renewals in line with Company Expectations
• Keep a close eye on the developments & business opportunities in the assigned territory
• Prepare MPG and ensure it’s updated regularly

Customer Service

• Ensure the quality of service delivery
• Maintain good liaison with the customers
• Prepare reports & submit the same on time to the customers
• Attend to complaints & participate in logically concluding them along with Operations and Back office whenever required
• Conduct detailed inspection & SRA at client's site
• Prepare quotations for the customers through the system
• Give report of customer feedback to the Branch Manager and collection of Appreciation Letter from RBU/CBU customers
• Set correct Customer expectations with respect to the pest management
• Ensure that the correct information of the customer like, email address, 2 contact numbers & address with landmark are captured
• Sell the visits as per iCABS frequencies so that the Annual Template Calendars can be set for timely service delivery by the service planners
• Share & explain the cost sheet to operations along with details of material to be used. Also share customer expectation with operations before service delivery
• Ensure all the sales are delivered after being visible in iCABS for planning & execution via Service Companion. Timely punching of new sales in SRA so that sufficient lead time should be give to planners to execute the services.Service Scheduling is done in consultation with Service Planners. No commitment to customer on service scheduling.

Administration & Accounts

• Ensure timely submission of invoices & getting the necessary acknowledgements wherever necessary
• Follow-up for the timely and correct invoicing by the back office
• Share the costings and customer expectation with operations before service delivery
• Ensure all the collections gets deposited to back office within 24 hours
• Review daily collection & billing with back office department

Maintaining Systems and MIS

• Ensure the required systems related to sales are updated on timely basis.
• Prepare Daily and Monthly Sales Report
• Maintain Database of customers

Key Result Areas:

• Business Development (Sales)
• Develop new business opportunities & Upselling Opportunities
• Renewals (if assigned)
• Calls/ Survey / Quotations/ PDSA  as per Regional plan
• Collection & DSO
• Customer Service
• Timely Invoice Submission

Competencies (Skills essential to the role):

• Good Interpersonal & Networking Skills
• Ability to communicate effectively
• Ability to negotiate with the clients
• Ability to achieve targets
• Computer Skills

Any Graduate (Any stream)

Driving License and Two Wheeler

Are you interested? Here's what you can expect when you join us

Attractive Base Salary

Annual Performance Based Bonus

Group Mediclaim Insurance Policy

Travel Reimbursement

Our family of businesses:

Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services. Our plant business; Ambius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacific.

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.

GENERAL DUTIES & RESPONSIBILITIES

1. Follow-up – Payment collection for Pan India Clients.

2. Confer with customers by telephone or in person to determine reasons for overdue payments and to

review the terms of sales, service, or contracts.

3. Ensure customers pay within their agreed payment terms, chasing payments if necessary, as per the

company’s debt collection procedure

4. Making personal visits to customer for reconciliation & Payment Collection.

5. Regular customer account reconciliations

6. Monitoring debtor balances to ensure a reduction in debtors DSO

7. Responsible for meeting targets in monthly receivables and keeping bad debt to a minimum

8. Hold weekly/monthly credit review meetings with Sales & operation Team

9. Handle disputed bills and negotiate to bring payment within the agreed terms

10. Respond promptly and completely to both client and internal enquiries

11. Propose write off of irrecoverable receivables

12. Take necessary actions on need based in the cases of any payment disputes even legally if required in

consultation with CFO

13. Statutory Compliance & payments

14. Understand the PO terms & condition and apply in company system.

15. Checking contract/agreement terms & condition as well as deciding contract Value with coordinate

Sales Team & Finance Manager.

16. Handling Vendor Registration procedure.

17. Making track of Renewal of contract/Projects.

18. Taking care and maintaining client database, coordinating with technical team for solving customer

problem, receipt of mails.

19. Making track & control for Invoice Submission.

20. Advise customers of necessary actions and strategies for debt repayment.

21. Some Critical situation of collection I will solve the issue at client level & negotiate with client.

22. Understand and map the Payment Process at the Customers end.

23. Providing reports to management regarding the debtor’s position.

24. Making a track of NEFT /RTGS payment and taken responsibility to adjust the payment in system as

per payment advice.

25. Handling process of Passing Credit and Debit Notes

• CORE COMPETENCIES

• Assertive and Self Confident
• Positive Attitude
• Takes pride in their work
• Ability to work Independently

OTHER REQUIREMENTS

• Prior knowledge of Accounts & Administration will be added advantage
• Should be able to converse well in English & Regional language
• Proficient in MS Office (Expertise in Excel)

Are you interested? Here's what you can expect when you join us...

• Annual Performance Based Bonus
• Group Mediclaim Insurance Policy
• Travel Reimbursement

About Rentokil PCI

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. 

For more details: https://www.rentokil-pestcontrolindia.com

Job Responsibilities:

Business Development (Sales)

• Get business as per the approved business plan of the branch
• Responsible for sales promotion activities in the assigned territory
• Ensure all Sales KPIs are achieved month on month
• Identify and follow-up with prospective customers and respond to enquiry calls within specific time period
• Maximise conversion of enquiries into orders
• Ensure renewals in line with Company Expectations
• Keep a close eye on the developments & business opportunities in the assigned territory
• Prepare MPG and ensure it’s updated regularly

Customer Service

• Ensure the quality of service delivery
• Maintain good liaison with the customers
• Prepare reports & submit the same on time to the customers
• Attend to complaints & participate in logically concluding them along with Operations and Back office whenever required
• Conduct detailed inspection & SRA at client's site
• Prepare quotations for the customers through the system
• Give report of customer feedback to the Branch Manager and collection of Appreciation Letter from RBU/CBU customers
• Set correct Customer expectations with respect to the pest management
• Ensure that the correct information of the customer like, email address, 2 contact numbers & address with landmark are captured
• Sell the visits as per iCABS frequencies so that the Annual Template Calendars can be set for timely service delivery by the service planners
• Share & explain the cost sheet to operations along with details of material to be used. Also share customer expectation with operations before service delivery
• Ensure all the sales are delivered after being visible in iCABS for planning & execution via Service Companion. Timely punching of new sales in SRA so that sufficient lead time should be give to planners to execute the services.Service Scheduling is done in consultation with Service Planners. No commitment to customer on service scheduling

Administration & Accounts

• Ensure timely submission of invoices & getting the necessary acknowledgements wherever necessary
• Follow-up for the timely and correct invoicing by the back office
• Share the costings and customer expectation with operations before service delivery
• Ensure all the collections gets deposited to back office within 24 hours
• Review daily collection & billing with back office department

Maintaining Systems and MIS

• Ensure the required systems related to sales are updated on timely basis.
• Prepare Daily and Monthly Sales Report
• Maintain Database of customers

Key Result Areas:

• Business Development (Sales)
• Develop new business opportunities & Upselling Opportunities
• Renewals (if assigned)
• Calls/ Survey / Quotations/ PDSA  as per Regional plan
• Collection & DSO
• Customer Service
• Timely Invoice Submission

Competencies (Skills essential to the role):

• Good Interpersonal & Networking Skills
• Ability to communicate effectively
• Ability to negotiate with the clients
• Ability to achieve targets
• Computer Skills

Requirements

Any Graduate (Any stream)

We are willing to give opportunity to freshers

Driving License and Two Wheeler

Basic English Communication skill

Good Sales Negotiation skills

Attractive compensation & benefits (PF, Insurance, Leaves, etc)
Monthly sales Incentives + Statutory bonus
Petro card + Vehicle maintenance

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.

GENERAL DUTIES & RESPONSIBILITIES

conformities (Internal / External). Send service dockets of completed services to NKA for invoicing on time.

on the job coaching to create density of customers.

to manage Stock Levels of branches & forecasting, Indenting & receipt of material for branch (as an assigned function within branch by BM).

on day today basis

Do you have what it takes? If you want to be considered for this role you will need:

Minimum B. Sc. (Chemistry / Zoology / Agriculture).

Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent)

Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc

Are you interested? Here's what you can expect when you join us

Attractive Base Salary

Group Mediclaim Insurance Policy

Travel Reimbursement

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.