Total 86 job vacancies by Randstad CPE

Are you an experienced Fabric Plumber, then this is for you. we do have an opening in Gloucester for Plumber.

This is a Monday to Friday position working a 40 hours per week, In return you will receive:

• Salary - £34k

• Mobile, van and fuel card

• Monday to Friday, 40 hours

• 25+8 days holidays

• Call out between ¼ and 1/6, £105

• Other details:

• Requirements / Qualifications:

  Qualifications:

  • NVQ Level 2 / 3 in plumbing / equivalent

• Day to Dat Duties:

• Conduct routine inspections and maintenance of fabric structures.
• Identify and repair damages to fabric installations.
• Assist with installation and upgrades of fabric systems.
• Select, procure, and manage fabric materials and tools.
• Ensure compliance with safety standards and regulations.
• Maintain documentation and prepare reports on fabric conditions.
• Coordinate with maintenance staff and communicate with management.
• Implement preventive maintenance schedules.
• Train and supervise junior staff and maintenance personnel.
• Apply technical expertise to solve fabric-related issues.
• Carpentry, plumbing, painting, tiling etc

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Position: Maintenance Electrician
Location: Cheltenham, United Kingdom
Salary: £38,000 per annum
Benefits: 25 days holiday + 8 bank holidays, company van, fuel card, overtime available

Are you a skilled Maintenance Electrician looking for a new challenge within a leading Facilities Management (FM) business?

We are recruiting on behalf of a prestigious FM client seeking an experienced Maintenance Electrician. This role offers a competitive salary, generous benefits, and opportunities for overtime.

• Perform routine electrical maintenance and repairs.
• Diagnose and troubleshoot electrical issues.
• Ensure compliance with health and safety standards.
• Conduct inspections and preventative maintenance.
• Collaborate with the FM team to provide excellent service.

• Salary: £38,000 per annum.
• Holidays: 25 days + 8 bank holidays.
• Perks: Company van and fuel card
• Extras: Overtime opportunities and continuous professional development.

• Fully qualified electrician (NVQ Level 3, City & Guilds 2360/2330 or equivalent).
• Proven experience in maintenance, preferably in the FM sector.
• Strong diagnostic and problem-solving skills.
• Up-to-date knowledge of health and safety regulations.
• Valid UK driving licence.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Senior Quantity Surveyor - Construction Contractor

Location: Gloucester, Gloucestershire

Are you an experienced and driven Senior Quantity Surveyor seeking an exciting opportunity with a leading Contractor in the vibrant South West region? Look no further! We are currently recruiting for a couple of skilled Senior Quantity Surveyor to join our prestigious client and play a pivotal role in managing high-profile construction projects with an extensive pipeline of work.

Job Overview:

As a Senior Quantity Surveyor, you will play a key role in managing the financial aspects of our projects, ensuring cost efficiency and effective budget control throughout the construction process. Working closely with a talented team of professionals, you will have the opportunity to contribute to the success of our projects and showcase your expertise in quantity surveying.

Key Responsibilities:

Take the lead in all financial matters related to construction projects, from tender stage to project completion.

Manage cost estimates, budgets, and procurement processes, ensuring adherence to company policies and industry standards.

Conduct thorough cost analysis, identifying potential areas for cost-saving measures and providing recommendations to the project team.

Prepare and evaluate subcontractor agreements and ensure their compliance with project requirements.

Collaborate with the project team to monitor and control project expenses, anticipating and addressing financial risks and variations.

Provide accurate and timely financial reporting, highlighting project performance and financial status to senior management.

Foster strong relationships with clients, subcontractors, and stakeholders, ensuring their satisfaction and repeat business opportunities.

Mentor and support junior members of the quantity surveying team, promoting professional growth and development.

Requirements:

Proven experience as a Senior Quantity Surveyor within the construction industry, ideally with a Tier 1 Main Contractor.

In-depth knowledge of quantity surveying practices, contract administration, and cost management.

Strong commercial acumen with the ability to manage budgets and control project finances effectively.

Excellent communication and negotiation skills, capable of building and maintaining positive relationships.

Demonstrated ability to work in a fast-paced environment, handling multiple projects simultaneously.

Sound understanding of construction contracts and relevant legislation.

Professional qualifications in Quantity Surveying or related disciplines would be advantageous.

Location:

Gloucestershire - Their projects are located in various areas within the region, providing exciting opportunities for career growth and advancement.

How to Apply:

If you are a results-driven Senior Quantity Surveyor looking for a challenging and rewarding role with a leading building contractor, we want to hear from you! Please submit your up-to-date CV along with a cover letter detailing your relevant experience and why you believe you are the ideal candidate for this position.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Assistant Site Manager - Residential

Location: Gloucestershire

Company: Highly Respected Residential Developer

Package: £40,000- £55,000 + Car / Allowance + Development

Are you an experienced Assistant Site Manager? Do you have a passion for the projects you work on? Do you want to be a part of a great organisation who truly cares about their employees? Want to be seen as a person and not just a number? This company is absolutely snowed under with work and therefore are in an area of growth and looking to expand.

Responsibilities

Liaising with clients and reporting on progress to staff and the public

Supervising construction workers and hiring subcontractors

Buying materials for each phase of the project

Monitoring build costs and project progress

Conducting quality and safety inspections

Checking and preparing site reports, designs and drawings

Maintaining quality control checks

Motivating the workforce

Day to day problem solving and dealing with any issues that arise

Using specialist project management computer programmes

Working on-site in all weathers, at clients' businesses or in a site office

Requirements

SMSTS / SSSTS

First Aid

Fire Marshal

Full UK Driving Licence

Key Skills

Good communication skills

Problem-solving skills

Decision-making ability

Commercial awareness

Ability to motivate others

Teamworking skills

Good knowledge of building methods and regulations.

Next Steps

Apply today or get in touch for more information, please note all conversations will be treated with the strictest of confidence. You never know this could be the next step to unlocking the rest of your career.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

We are seeking a skilled HVAP (Heating, Ventilation, Air conditioning and Plumbing) Technician to join our facilities maintenance team in Docklands East London. The ideal candidate will have a strong background in maintaining and repairing various types of HVAC systems and equipment.

Benefits:

• Salary £48K Per Annum
• Continental Shift - 12 hours days and nights
• Single man site
• Bags of overtime available
• Great benefits package - private healthcare, dental care, and company benefits

Responsibilities:

- Conduct regular inspections of HVAC systems to identify issues

- Perform repairs or replacements on HVAC components as needed

- Troubleshoot any heating, ventilation, air conditioning or plumbing failures or malfunctions

- Collaborate with other maintenance team members to address facility-related issues

- Ensure compliance with all health and safety regulations related to HVAC work

Qualifications:

- Proven experience as an HVAP technician

- Knowledge of commercial HVAC systems and equipment

- Relevant certifications or qualifications in HVAC maintenance and repair

City & Guilds Level 2/3 Diploma in Refrigeration & Air Conditioning

City & Guilds Level 2/3 in Electrical and Mechanical.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Construction Estimator / Senior Estimator - Leading Contractor

Location: Gloucester, Gloucestershire

Are you an experienced and skilled Construction Estimator looking for a new and exciting opportunity? Do want to find a company where you can progress? We have a fantastic position open for a Construction Estimator at a well-established and respected regional contractor within the area and have some fantastic growth plans for the next 4 years. You truly will be looked after and your career will progress.

About Them

At the company, they take pride in their reputation as a leading main contractor in the construction industry. With 30 + years of successful project delivery and a strong commitment to excellence, they have earned the trust of our clients and partners. They specialise in Commercial, New Build and Retirement living projects, ensuring that each endeavour reflects their dedication to quality and innovation.

Role Overview:

As a Construction Estimator, you will play a pivotal role in their project development and delivery process. Your primary responsibility will be to accurately estimate project costs and budgets, enabling them to provide competitive and accurate bids for prospective projects. You will work collaboratively with their project management, engineering, and procurement teams to ensure that their estimates are comprehensive and in line with industry standards.

Key Responsibilities:

Analyse project drawings, specifications, and other documentation to prepare detailed cost estimates.

Collaborate with the project team to gather necessary information and clarify project requirements.

Conduct thorough research on materials, labour, and equipment costs to ensure accurate estimations.

Evaluate and compare subcontractor and supplier bids and negotiate competitive pricing.

Prepare clear and detailed cost breakdowns and bid proposals for submission to clients.

Maintain a database of historical cost data for reference and benchmarking purposes.

Participate in pre-construction meetings and client presentations when required.

Continuously stay informed about industry trends and developments affecting construction costs.

Requirements:

Proven experience as a Construction Estimator in the construction industry.

Proficient in using estimation software and MS Office Suite.

Strong analytical skills with a keen eye for detail.

Excellent communication and negotiation abilities.

Ability to work effectively in a team-oriented environment.

Knowledge of local construction regulations and building codes in Gloucestershire is an advantage.

Remuneration:

The salary for this position is flexible and dependent on the candidate's level of experience and expertise.+ Car allowance / Car Package + Pension Scheme + a healthy holiday allowance. This role comes with flexible working and you can manage your own time.

How to Apply:

If you are passionate about construction and possess the necessary skills and experience to excel in this role, we would love to hear from you! To apply, please submit your updated CV and a compelling cover letter outlining your relevant experience and why you believe you would be the perfect fit for this role.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Randstad is currently looking for a Labourer based near Gloucester for a live project . If you are interested please see further details.

Key Skills / Responsibilities:

• Maintaining site tidy
• Assisting trades on site
• General site labouring duties
• Reporting in to site management team

Requirements:

• Valid CSCS card
• Own PPE
• A good attitude & strong work ethic
• Health and safety knowledge
• Relevant experience and references from previous contractors

Benefits:

• Competitive pay rate
• Offers of continuing work with the same contractor following the completion of the project.
• Added to our database for further opportunities

If you feel that this role is suitable for you then please call Jovan Cosentino

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Randstad is currengwtly looking for Groundworker with a DBS for an ongoing project in Tewkesbury. If you are interested please see further details.

Key Skills / Responsibilities:

• General Groundworks
• Paving, Slabs, Kerbing
• Varied site duties
• Trenches/Drainage
• Concreting

Requirements:

• Valid CSCS card
• Proven GW experience (references will be asked on these)
• Own PPE
• A good attitude & strong work ethic

Benefits:

• Competitive pay rate
• Offers of continuing work with the same contractor following the completion of the project.
• Added to our database for further opportunities
  
  

This is an ongoing role for the right candidate with a reputable client, who has a full order book and offer progression within the company.

If you feel that this role is suitable for you then please call Joe Cosentino

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Title: Site Facilities (Infrastructure) Maintenance Engineer

Location: Milton Keynes

Hours: Monday - Friday, 7am - 4pm (1 hour lunch break, unpaid)

Salary: Circa £50,000 - £60,000 (depending on experience) + Overtime + Extensive benefits please see below.

The Company:

This international food manufacturing company is seeking a site services maintenance engineer to take responsibility for all maintenance, servicing and project work on their large industrial FMCG site in Milton Keynes.

The site itself is a fast-paced manufacturing site with high technology products and highly regulated processes. Within the small maintenance team you will be responsible for pitching in where needed to cover all facilities including HVAC systems, Air Handling Units, Chiller Equipment, Boilers, Steam Boilers, Plumbing and more.

The role:

This role will combine the daily / weekly upkeep of the site itself, from planned site servicing, reactive / breakdown maintenance to large scale projects including installation of heat recovery water battery, suspended ceiling and roof reconditioning, a new air compressor systems and more.

Requirements:

• At least 5 years + experience working on the infrastructure of an industrial site.
• Previous experience working with Air Compressors, Boilers, HVAC systems, Air Handling Units, Chiller / Refrigeration Equipment, Boilers, Steam Systems, waste / water waste systems, CHP and waste heat boiler, Reverse Osmosis Plants .
• Experience working in an industrial setting, preferably within FMCG manufacturing.

Benefits:

• Overtime available - paid at £35 per hour
• Company Pension 10% Matched
• Health Care - Single BUPA annual cover
• EV car scheme
• Sharesave scheme
• Hapi App employee benefits
• Discounts / vouchers on shopping / travel

Job Titles: Mechanical Engineer, Facilities, Infrastructure Engineer, HVAC, Building Services, Water Treatment, Utilities, Refrigeration, Maintenance Engineer, Electrical Technician, Mechanical Technician, Site Engineer, Electrical Supervisor, Filters, Heating Repair, AHU, FCU Engineer.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

My client are a large FM company who have recently won a new contract. They are looking for a number of experienced electrical mobile maintenance engineers to be based Cheltenham area, to cover a portfolio of commercial sites. This is a fantastic role for the right person to join an established team working on a portfolio of properties. This role is working Monday to Friday but will include the Occasional Weekend work and call out

Benefits Include

• Competitive salary up to £38k
• Company vehicle + Fuel Card
• OT available
• Progression and on going Training
• 25 days Holiday + Bank Holidays

Key Responsibilities Will Include

• Carry out Planned Preventative Maintenance and complete the appropriate paperwork and reports.
• Carry out Reactive and emergency breakdown tasks and complete the associated paperwork.
• Be on a call out rota to provide the client with full out of hours cover.
• Overseeing visiting sub-contractors with regards to standard of work and Health and Safety.
• Adopt a flexible attitude in relation to assisting on other properties within the portfolio.
• Carry out all duties in accordance with company policies and procedures.
• Understand and complete all work related documentation accurately and on time.
• Carry out work in a safe and diligent manner.
• Comply with all Health and Safety policies and procedures.

Applicants For The Role Must Possess The Following

• Fully electrically qualified to NVQ Level 3 or equivalent
• 17th Edition or 18th edition Desired
• AM1 and AM2 ( if required)
• Experience working within commercial environments
• Excellent communication skills
• Driving Licence
• Smart, presentable appearance
• Personable and approachable

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Job Title: Maintenance Supervisor

Company: Large Facilities Company

Location: Dunstable

Salary: Up to £45,000 per annum

My client are currently seeking a highly skilled and experienced Maintenance Supervisor to join a dynamic team at a large facilities company. As a Maintenance Supervisor, you will play a crucial role in overseeing a team of maintenance engineers and ensuring the smooth operation of a large maintenance contract close to Oxford. This is an excellent opportunity for a talented individual to make a significant impact and contribute to the success of my clients company.

Responsibilities:

• Supervise and lead a team of maintenance engineers on site
• Coordinate and schedule maintenance activities to ensure the efficient operation of the contract.
• Conduct regular inspections and provide technical guidance to ensure high-quality workmanship.
• Troubleshoot and resolve complex electrical issues in a timely manner.
• Develop and implement preventive maintenance plans to minimise downtime and maximise equipment reliability.
• Maintain accurate records of maintenance activities, including work orders, inspections, and repairs.
• Collaborate with the management team to develop and improve maintenance processes and procedures.
• Ensure compliance with health and safety regulations at all times.

Requirements:

• Electrically or mechanically qualified with relevant certifications.
• Proven experience in overseeing a team of maintenance engineers.
• Extensive knowledge of electrical systems, controls, and maintenance practices.
• Strong problem-solving skills and the ability to handle multiple tasks simultaneously.
• Excellent organisational and leadership abilities.
• Effective communication skills to liaise with clients and team members.

They offer a competitive salary of up to £45,000 per annum, commensurate with experience. In addition, you will have the opportunity to work with a highly skilled team and contribute to the growth and success of our company.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

A large national FM and maintenance company are looking for an experienced Refrigeration engineer to be based at a large Mobile sites in Gloucester. This is a fantastic role for the right person to join an established team.
Benefits include:

• Salary - £41,000, potentially to £43,000

• Mobile role (gloucester, worcester, swindon, oxford)

• Mon to Fri, 40 hours a week

• 25+8 days holiday

• Van, fuel card

• ¼ call out, £105

• Pension

• Company benefits

Responsibilities will include:

• Installation and Commissioning: Set up refrigeration systems like HVAC units, walk-in coolers, and ice machines.
• Maintenance and Repairs: Conduct regular maintenance and repair tasks on systems such as commercial freezers and cold storage units.
• Troubleshooting: Diagnose and fix issues with refrigeration systems, including chillers and display cases.
• System Upgrades: Implement upgrades to enhance efficiency and performance.
• Compliance and Safety: Ensure systems comply with safety standards and refrigerant regulations.
• Documentation: Keep detailed maintenance and repair records.
• Energy Efficiency: Identify and implement energy-saving measures.
• Client Communication: Communicate with clients about system status and maintenance activities.
• Training and Supervision: Train and supervise junior staff.
• Emergency Response: Respond to urgent issues to minimise downtime.

Qualification Requirements:

• NVQ Level 2 in refrigeration
• F-Gas 2079
• Driving Licence

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Job Title: Bricklayer

Location: Sittingbourne

We are looking for a reliable bricklayer to join our client's team in Sittingbourne. The ideal candidate should possess:

• A valid blue CSCS card.
• Asbestos awareness.
• 5 years previous experience in bricklaying.
• Full PPE.

As a bricklayer, your responsibilities will include:

• Performing repairs and maintenance on a variety of housing projects.
• Carrying out bricklaying tasks efficiently and to a high standard.

If you are interested, please call the Maidstone branch and ask for 'Ella'.

Thank you.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Job Title: Labourer

Location: Sittingbourne

We are seeking a reliable and diligent labourer to join our client's team in Sittingbourne, Kent. The ideal candidate will hold a valid CSCS card. As a labourer, you will be responsible for following management instructions, maintaining a tidy work site, moving materials efficiently and ensuring walkways are clear. If you are a hardworking individual with a strong work ethic, we invite you to apply for this opportunity.

Key Responsibilities:

- Adhering to instructions from management

- Keeping the work site clean and organised

- Efficiently moving materials as needed

- Clearing walkways to maintain a safe environment

Requirements:

- Asbestos Awareness

- Valid CSCS card

- Strong work ethic and reliability

If you are ready to contribute to a dynamic team and thrive in a physically demanding role, please submit your application. We look forward to welcoming a dedicated labourer to our team in Sittingbourne, Kent.

Thank you.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Role: Service Desk Analyst

Location: Cheltenham

Contract: Permanent, Full Time

Overview:

A fantastic opportunity has arisen for a IT Service Desk Analyst based in Cheltenham. As the Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line support knowledge and capability.

Any issues that cannot be resolved, will be escalated to the appropriate support team within the department to resolve.

Day to day duties:

• Call handling and resolution
• Managing incoming calls to Service Desk
• Reassigning or escalating incidents and requests
• Updating and maintaining information on the call logging system
• Reviewing incidents and requests with staff and working together to continuously improve service delivery provision
• Providing first and second line support through the call-logging software
• Ensuing incidents and requests are resolved and implemented to agreed standards and timescales
• Monitor and measure IT service provision to staff using a variety of performance measurement tools

What are they looking for?

• Excellent customer service skills
• Excellent interpersonal skills both face to face and over the phone
• Ability to work under pressure
• Hold a full UK driving license
• Microsoft Windows 11
• Microsoft Office 365 Admin Centre
• Team player
• Professional attitude
• Based in Cheltenham and or the surrounding area

Are you interested in the opportunity above?

Please contact Sam for more information.

Randstad Construction Property Engineering is acting as an Employment Agency in relation to this vacancy.