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Join Our Team

In 2022, the Atlanta Journal-Constitution named Primerica one of the best places to work for the ninth consecutive year. Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second consecutive year. Forbes also named Primerica as one of America’s best Insurance companies for 2022. Primerica ranks 6th among 25 companies included in the Term Life Insurance category. Over the past seven years Primerica has consistently been voted Best Employer by Gwinnett Magazine in its special "Best of Gwinnett" winner editions. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.

About this Position

Responsibilities & Qualifications

ESSENTIAL FUNCTIONS

• Maintains Confidentiality on all matters pertinent to the Contact Center and does not share information unless directed to do so by their Contact Center Leadership.
• Oversees the daily activities of the team and monitors production goals. 
• Reports productivity deficits and adherence issues to ITC Supervisor and Managers using WFI. 
• Assists the Contact Center Leadership with ensuring the team functions in an organized manner and operates in accordance with policy and procedures. 
• Monitor productivity, develop and train, and provide coaching when necessary. 
• Displays professionalism and impartiality when working with others and communicates with others in a respectful manner, tone and in accordance with the Code of Conduct 
• Ensures that internal department controls are adhered to by the team, ensures established company compliance laws are followed. Assist management with ensuring workflow improvements, new process procedures and training are adhered to by all.
• Maintains or exceeds productivity requirements for the team.

KNOWLEDGE, SKILLS, AND ABILITIES

• Fast learner with proven proficiency in numerous ITC processes and has the ability to analyze, troubleshoot and resolve issues.
• Ability to understand and analyze data from various reports.
• Ability to provide updates to management.
• Strong verbal and written communication skills to effectively communicate with others.
• Sound business related skills such as problem solving, team building, judgment and decisions making.
• Excellent planning and organization skills, with a commitment to delivering on aggressive timelines
• Ability to work in a collaborative environment as well as independently with minimal supervision.
• Ability to multi-task and work well under pressure
• Excellent repour with colleagues and management

EDUCATION & EXPERIENCE:

• High School Graduate: Some college preferred
• Product or industry-specific experience
• Strong computer skills including Microsoft Office, Queries, and data analysis
• Some knowledge of tools, concepts, and methodologies of QC
• Ability to learn and utilize data analysis tools

FLSA status:
This position is exempt (not eligible for overtime pay):

Our Benefits:

• Day one health, dental, and vision insurance

• 401(k) Plan with competitive employer match

• Vacation, sick, holiday and volunteer time off

• Life and disability insurance

• Flexible Spending Account & Health Savings Account

• Professional development

• Tuition reimbursement

• Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Join Our Team

In 2022, the Atlanta Journal-Constitution named Primerica one of the best places to work for the ninth consecutive year. Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second consecutive year. Forbes also named Primerica as one of America’s best Insurance companies for 2022. Primerica ranks 6th among 25 companies included in the Term Life Insurance category. Over the past seven years Primerica has consistently been voted Best Employer by Gwinnett Magazine in its special "Best of Gwinnett" winner editions. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.

About this Position

Responsibilities & Qualifications

Messaging Engineer Responsibilities

• Oversee the day-to-day operations of our email systems (Zimbra, Exchange Hybrid), ensuring their availability, performance, and security.
• Administer email user accounts. This includes creating, modifying, and deleting accounts as needed.
• Assist Users with email related issues including monitoring, troubleshoot issues related to email transmission, transport configuration, and security.
• Collaborate with cross-functional teams to ensure seamless integration of email systems with other applications and platforms.
• Implement and maintain email security measures, including spam filters and encryption protocols.
  • Online Protection
  • SPF
  • DKIM
  • DMARC
• Configuring, troubleshooting, and maintaining email security solutions. Identify, design, and implement automated solutions to enable security needs.
• Develop and maintain documentation of email administration processes, including user guides and standard operating procedures.
• Must be available to provide system maintenance or end-user support outside of normal business hours.

Messaging Engineer Required Skills

• Strong technical knowledge of email systems, including Microsoft Exchange, Office 365, and other Linux based platforms.
• Proficiency in administering email servers, including configuring and managing user accounts, distribution lists, and email policies.
• Experience with enterprise email archiving solutions.
• Solid understanding of email protocols, such as SMTP, POP, and IMAP.
• Familiarity with email security best practices, including spam filtering, antivirus protection, and encryption (DKIM, DMARC, SPF).
• Excellent communication skills to provide technical support and guidance to end-users.

Required Qualifications

• Bachelor's degree in computer science, Information Technology, or equivalent work experience.
• Proven experience as an Email Administrator or a similar role for 5+ years.
• 2+ years of experience managing email systems based on a Linux-type platform.
• 2+ years of experience managing a secure email gateway.
• Hands-on Experience with SPAM, auditing, eDiscovery, and email DLP rules and policies, including troubleshooting and tuning.
• Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.
• Attention to detail and excellent organizational skills to manage multiple tasks simultaneously.
• Strong analytical skills to identify patterns and trends in email system performance.
• Experience with SAN/mass storage will be a plus.

#Dice

FLSA status:
This position is exempt (not eligible for overtime pay):

Our Benefits:

• Day one health, dental, and vision insurance

• 401(k) Plan with competitive employer match

• Vacation, sick, holiday and volunteer time off

• Life and disability insurance

• Flexible Spending Account & Health Savings Account

• Professional development

• Tuition reimbursement

• Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Join Our Team

In 2022, the Atlanta Journal-Constitution named Primerica one of the best places to work for the ninth consecutive year. Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second consecutive year. Forbes also named Primerica as one of America’s best Insurance companies for 2022. Primerica ranks 6th among 25 companies included in the Term Life Insurance category. Over the past seven years Primerica has consistently been voted Best Employer by Gwinnett Magazine in its special "Best of Gwinnett" winner editions. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.

About this Position

Responsibilities & Qualifications

Knowledge, Skills and Abilities:

• Minimum 2 years Life Insurance or Financial Services experience preferred
• Minimum High School Diploma or GED required (Bachelor’s preferred)
• Knowledge of fundamental life insurance regulatory regulations required
• 10 Key by touch
• Minimum typing skills of 35 wpm
• Proficient PC skills (Microsoft Office)
• Accounting Skills
• Excellent oral and written communication skills
• Excellent problem solving and research skills
• Must be a team player with ability to work and think independently
• Ability to meet strict deadlines and prioritize
• Analytical and excellent decision making skills
• Ability to deal with confidential information 
• Ability to multi-task and work overtime as needed

#Dice

FLSA status:
This position is exempt (not eligible for overtime pay):

Our Benefits:

• Day one health, dental, and vision insurance

• 401(k) Plan with competitive employer match

• Vacation, sick, holiday and volunteer time off

• Life and disability insurance

• Flexible Spending Account & Health Savings Account

• Professional development

• Tuition reimbursement

• Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Join Our Team

In 2022, the Atlanta Journal-Constitution named Primerica one of the best places to work for the ninth consecutive year. Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second consecutive year. Forbes also named Primerica as one of America’s best Insurance companies for 2022. Primerica ranks 6th among 25 companies included in the Term Life Insurance category. Over the past seven years Primerica has consistently been voted Best Employer by Gwinnett Magazine in its special "Best of Gwinnett" winner editions. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.

About this Position

Responsibilities & Qualifications

• Looking for candidates that has 3-5 years of engineering experience MS SCCM and MS Intune.
• Build, deliver, install and guide the user on how to use the product and/or products  (purchases for computers, monitors, keyboards, etc. ordered through PC Services). 
• Understands the concepts and functionality of the following systems:  Microsoft SCCM, Microsoft WSUS, Microsoft Active Directory along with Microsoft INTUNE.  Monitor the health of the system along with performing builds, policy delivery, and installations. 
• Respond and interact with user's 2nd level Helpdesk calls for Desktop support for hardware and software issues and Primerica's A/V conference rooms (the calls are tracked via Jira).
• Assist the team with other duties and requirements that are called upon PC Services
• 10+ years of enterprise corporate experience with strong knowledge of the windows platform, hardware architecture and Microsoft management tools.
• Effective communications skills both verbal and written.
• High work ethic and wants to join a dynamic Financial Services organization.
• Follow the process and procedures of PC Services for disposing and organizing the End of Life Primerica electronic assets that are no longer functioning.
• Assist team mates in palletizing and storing EOL electronic equipment in our receivable room and loading dock.
• Helps to coach / develop PC Services personnel and anyone else into understanding the subsystem work within the Primerica computing environment. No formal supervisory responsibilities
• This person is the go to with understanding the tools, applications and the technological functions for the end user experience.

#Dice

FLSA status:
This position is exempt (not eligible for overtime pay):

Our Benefits:

• Day one health, dental, and vision insurance

• 401(k) Plan with competitive employer match

• Vacation, sick, holiday and volunteer time off

• Life and disability insurance

• Flexible Spending Account & Health Savings Account

• Professional development

• Tuition reimbursement

• Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Join Our Team

In 2022, the Atlanta Journal-Constitution named Primerica one of the best places to work for the ninth consecutive year. Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second consecutive year. Forbes also named Primerica as one of America’s best Insurance companies for 2022. Primerica ranks 6th among 25 companies included in the Term Life Insurance category. Over the past seven years Primerica has consistently been voted Best Employer by Gwinnett Magazine in its special "Best of Gwinnett" winner editions. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.

About this Position

Responsibilities & Qualifications

This is a hybrid position that requires working onsite in the Duluth, Georgia office and remotely multiple days each week.

Job Description

The Technology Contract & Budget Analyst Temp will handle renewals, software & hardware purchases, telecom tracking, and invoicing, with potential other assignments as needed.

Details

• Job type: Hourly temporary

• Hours: up to 40 hours

• Duration: 6 - 7 months

• Hourly rate: up to $40 (based on experience)

Duties

• Process Monthly Invoices - Complete payments and manage expenses by receiving, verifying, and processing monthly invoices in a timely manner

• Telecom - Oversee several Information Technology telecommunications accounts by tracking/processing payments monthly

• Renewals - Manage 200+ Information Technology software renewals

• Net New SW/HW Requests - Process all net new software and hardware requests for Information Technology

Knowledge, Skills, and Abilities:

• Some college experience is preferred

• Experience with Excel, MSWord, Access and PowerPoint is required

• WorkDay experience is preferred

• Accounting or Finance experience is preferred

#Dice

FLSA status:
This position is exempt (not eligible for overtime pay):

Our Benefits:

• Day one health, dental, and vision insurance

• 401(k) Plan with competitive employer match

• Vacation, sick, holiday and volunteer time off

• Life and disability insurance

• Flexible Spending Account & Health Savings Account

• Professional development

• Tuition reimbursement

• Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Join Our Team

In 2022, the Atlanta Journal-Constitution named Primerica one of the best places to work for the ninth consecutive year. Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second consecutive year. Forbes also named Primerica as one of America’s best Insurance companies for 2022. Primerica ranks 6th among 25 companies included in the Term Life Insurance category. Over the past seven years Primerica has consistently been voted Best Employer by Gwinnett Magazine in its special "Best of Gwinnett" winner editions. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.

About this Position

Responsibilities & Qualifications

Knowledge, Skills and Abilities

Required:

• BA/BS in Business, Accounting, Finance, Risk Management or related field
• Minimum of 3-4 years of related work experience in internal/external audit, risk management, or compliance
• 2 or more years of SOX experience with a strong understanding of the COSO Internal Control — Integrat​​​​​​​​ed F​r​​amework
• Must have a firm grasp of technical accounting and SOX methodologies (controls design, risk assessment, testing strategies, etc.) and must have knowledge of process flow mapping, design and documentation of controls, controls testing, evaluation of control deficiencies and remediation plans
• CPA, CIA, CISA or other industry-relevant designation

Preferred:

• Financial services and/or insurance industry experience
• Program/project management experience
• Knowledge of IT/Information Security risks and audit principles
• Prior experience in professional services (public accounting or advisory firm)

Other skills/abilities:

• Adept at assessing complex business processes environments to identify potential financial, operational, and compliance risks
• Embraces new challenges and exhibits problem-solving skills
• Demonstrated written and oral communication skills and ability to connect with all levels of management
• Experience developing and delivering presentations to various audience levels
• Self-directed and accountable with the ability to manage competing tasks within specified deadlines
• Proficient skills in MS Office applications (Excel, PowerPoint, Word, Access, Visio)

FLSA status:
This position is exempt (not eligible for overtime pay):

Our Benefits:

• Day one health, dental, and vision insurance

• 401(k) Plan with competitive employer match

• Vacation, sick, holiday and volunteer time off

• Life and disability insurance

• Flexible Spending Account & Health Savings Account

• Professional development

• Tuition reimbursement

• Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Join Our Team

In 2022, the Atlanta Journal-Constitution named Primerica one of the best places to work for the ninth consecutive year. Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second consecutive year. Forbes also named Primerica as one of America’s best Insurance companies for 2022. Primerica ranks 6th among 25 companies included in the Term Life Insurance category. Over the past seven years Primerica has consistently been voted Best Employer by Gwinnett Magazine in its special "Best of Gwinnett" winner editions. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.

About this Position

Responsibilities & Qualifications

Job Responsibilities and Duties:

• Assist in the development and execution of a comprehensive infrastructure strategy that aligns with company objectives and adapts to ongoing technology advancements
• Design and execute on delivering a secure, high-availability infrastructure systems, including end-point computing, storage and computing resources, ensuring performance excellence, high service availability, data integrity, and a positive user experience.
• Execute operational excellence plans through automation, process improvement, and the implementation of best practices across all infrastructure domains.
• Manage infrastructure hardware and software provisioning, maintenance, upgrades, and lifecycle processes.
• Help uphold infrastructure policies, standards, and protocols in line with organizational objectives and compliance mandates.
• Act as a point of contact for the IT Infrastructure team in all matters related to ITSM processes, fostering a culture of transparency, accountability, and timely resolution of incidents and changes.  Facilitate regular review meetings for Incident and Change Management to assess performance, identify process enhancements, and ensure compliance with established SLAs and KPIs. Drive the adoption of automation and tool integration within the ITSM framework to improve process efficiency and accuracy across Incident, Change, and Service Request management.
• Lead and Manage the IT infrastructure server teams, fostering an environment of innovation and continuous improvement, and facilitating technical and career development.
• Participate in in all Infrastructure related Incidents reported, assisting second tier support teams with direction, decisions, and technical advice to streamline troubleshooting with the goal of a quick resolution or,  If they cannot resolve quickly, appropriate and timely escalation.  Own the completion of  any incidents or documentation for supporting teams for executive and post mortem review.
• Formal supervisory responsibilities, including performance management, staffing, employee relations & compensation.

Minimum Qualifications:

• Bachelor's degree in in related field or Industry experience in infrastructure management including previous large-scale
• Minimum of 8 years of experience in IT infrastructure with a clear track record of supporting leadership roles in complex, diverse environments.
• Strong experience in systems administration within Unix (including AIX) and Windows Server ecosystems.
• Solid understanding of deploying, optimizing, and managing web applications with high availability; experience with WebSphere and seamless integration with various server platforms.
• Technical acumen in managing infrastructure elements like IBM Power Systems, x86 servers, and virtualization solutions such as VMware ESXi and Nutanix.
• Proficiency in supporting HCI technology implementations, particularly with Nutanix platforms, and a capacity to scale such environments effectively.
• Experience in supporting the management of virtualization technologies and cloud services (AWS, Azure, GCP).
• Knowledgeable in assisting the administration of storage solutions (SAN, NAS) and storage protocols (iSCSI, NFS, SMB/CIFS).
• Skilled in aiding system monitoring, performance tuning, and ensuring overall system health.

Preferred Qualifications:

• Nutanix Administration strongly preferred
• AWS and Azure IaaS experience strongly preferred
• Expertise in middleware management with specific proficiency in IBM WebSphere application server environments"                                                                                                                                                                                                                                              

FLSA status:
This position is exempt (not eligible for overtime pay):

Our Benefits:

• Day one health, dental, and vision insurance

• 401(k) Plan with competitive employer match

• Vacation, sick, holiday and volunteer time off

• Life and disability insurance

• Flexible Spending Account & Health Savings Account

• Professional development

• Tuition reimbursement

• Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Join Our Team

In 2022, the Atlanta Journal-Constitution named Primerica one of the best places to work for the ninth consecutive year. Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second consecutive year. Forbes also named Primerica as one of America’s best Insurance companies for 2022. Primerica ranks 6th among 25 companies included in the Term Life Insurance category. Over the past seven years Primerica has consistently been voted Best Employer by Gwinnett Magazine in its special "Best of Gwinnett" winner editions. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.

About this Position

Responsibilities & Qualifications

SKILLS FOR SUCCESS

• Deep knowledge of call center leading practices, processes and technologies to help drive customer-centric solutions. Experience creating strategies for enabling a differentiated service approach.
• Help craft the design of next generation operating models that support customer service journeys before, during, and after the sale of a company's products and services
• Functional knowledge in three or more of the following areas: customer service transformation, customer service experience design, customer service process implementation, workforce management, technology support, customer service technology and integration across channels, reporting/metrics KPIs, and vendor/contract management
• Familiarity with service technologies including but not limited to: cloud solutions, case management, quality assurance, workforce management, knowledge management, and computer telephony integration
• Experience in evaluating benchmark data (e.g. customer, process, financial benchmarks); IVR/live/agent/web/mobile/chat/email contacts, social media, voice of customer, cost-to-serve

ESSENTIAL FUNCTIONS

• Ability to effectively manage and motivate teams, acting as an advocate and leader in the strategic design process, owning the overall Strategy and execution
• Ability to foster an innovative and inclusive team-oriented work environment, playing an active role mentoring junior levels of management.
• Ability to cultivate and manage key cross functional relationships
• Ensures business process workflow within the teams meets departmental production and quality standards while adhering to company policies and procedures
• Makes recommendations to Senior management concerning changes, improvements, and enhancements that benefit the Contact Center People, Processes and Technology
• Responsible for relationship management of any third party or outsourced service providers
• Has responsibility for recruiting staff, developing talent and building an effective team
• Able to work independently with more limited direction from senior management.

EDUCATION and EXPERIENCE

• A bachelor's degree with at least 10 years of work experience in Customer Service, Call Center Operations, CRM Technologies, or Customer Experience
• Significant experience with defining and executing on customer service initiatives, challenging how customers interact across all channels – traditional, self-service, and digital channels
• Significant people management experience with leading project teams and managing direct reports within an organization
• Strong problem solving and troubleshooting skills, excellent creative, analytical, process design, as well as, strong oral and written communication skills.

KNOWLEDGE & SKILLS

• Working knowledge of Microsoft Word, Excel, Teams, Visio, and PowerPoint
• Working knowledge of SQL database, reporting tools and dashboards
• Strong, demonstrated analytical and problem-solving skills
• Excellent organizational, verbal and written communication skills
• Experience managing and supervising multiple teams and departments
• Ability to work with extreme time sensitivity and handle multiple and changing priorities simultaneously
• Self-motivated with the ability to work in a demanding and fast-paced environment
  
   

FLSA status:
This position is exempt (not eligible for overtime pay):

Our Benefits:

• Day one health, dental, and vision insurance

• 401(k) Plan with competitive employer match

• Vacation, sick, holiday and volunteer time off

• Life and disability insurance

• Flexible Spending Account & Health Savings Account

• Professional development

• Tuition reimbursement

• Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Join Our Team

In 2022, the Atlanta Journal-Constitution named Primerica one of the best places to work for the ninth consecutive year. Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second consecutive year. Forbes also named Primerica as one of America’s best Insurance companies for 2022. Primerica ranks 6th among 25 companies included in the Term Life Insurance category. Over the past seven years Primerica has consistently been voted Best Employer by Gwinnett Magazine in its special "Best of Gwinnett" winner editions. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.

About this Position

Responsibilities & Qualifications

The Revenue Accounting and Valuation Manager is responsible for the accounting of the lifetime value of commission revenue recognized for the Company's Senior Health segment.  Responsibilities include developing the estimate for the lifetime value of commission revenue expected from the distribution of senior health insurance policies and the quarterly valuation of the renewal commission receivable recognized by the Company. In addition, this role will be responsible for administering the annual goodwill impairment analysis performed for the reporting unit and recognizing accounting entries for the amortization of acquisition-related intangible assets.  This role will also participate in the research of technical revenue recognition concepts for changes in contractual relationships or new product lines relating to the Company's products that recognize revenue in accordance with ASC 606.

Revenue recognition for Senior Health Segment - Operate the Senior Health segment's revenue recognition valuation model. Perform controls effectively to ensure completeness and accuracy of the data input into the model and the outputs used to prepare revenue journal entries. Use data analytics to identify trends in commission data to ensure revenue lifetime value estimates are appropriate and continuously enhance the effectiveness of the model.  Understand variances in activity and communicate results to executive management.  Coordinate processes across corporate and segment leadership teams to ensure proper revenue recognition accounting.  

Coordinate annual goodwill impairment analysis - Coordinate preparation of annual goodwill impairment analysis. Develop per unit lifetime value of commissions estimates and cash collection schedules. Document controls to assess the reasonableness of segment management's projected financial information. Collaborate with external specialists to determine key assumptions used to calculate the reporting unit's fair value.  Coordinate with external auditors to complete audit of the goodwill impairment process.                                                                                                

Accounting for intangible assets - Prepare the amortization entries for the intangible assets on a quarterly basis. Monitor the assets to determine if there are any triggering events that would require an adhoc impairment analysis. Complete monthly/quarterly account reconciliations to support the balances.

                                                                                               
Research Revenue Accounting Topics - Research technical revenue accounting concepts as they apply to the Company's Senior Health segment and other non-insurance contract product lines.  Help develop revenue recognition accounting policies for new or modified contracts with customers.  

                                                                                              
Assist in the preparation of revenue disclosures included in financial statements - Review the Company's revenue recognition disclosures in financial statements and provide feedback to ensure disclosures are appropriate and consistent with US GAAP. Contribute to the preparation of analytical explanations for revenue in the Company's Senior Health segment.     

Minimum Job Requirements and Qualifications                                                        

• Bachelor's degree or equivalent experience in Accounting, Finance, Data Science or related field 
• 4 – 5 years of work experience with  financial valuation and/or revenue recognition concepts
• Experience with the execution or testing of SOX 404 internal controls including the validation of the completeness and accuracy of data used to prepare valuation estimates
• Highly functional operating with data analytical tools including Microsoft Excel and Power BI 
• Ability to understand how data elements are used by algorithmic models 

Preferred Job Requirements and Qualifications  

• CPA Preferred                                                                            

FLSA status:
This position is exempt (not eligible for overtime pay):

Our Benefits:

• Day one health, dental, and vision insurance

• 401(k) Plan with competitive employer match

• Vacation, sick, holiday and volunteer time off

• Life and disability insurance

• Flexible Spending Account & Health Savings Account

• Professional development

• Tuition reimbursement

• Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Join Our Team

In 2022, the Atlanta Journal-Constitution named Primerica one of the best places to work for the ninth consecutive year. Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second consecutive year. Forbes also named Primerica as one of America’s best Insurance companies for 2022. Primerica ranks 6th among 25 companies included in the Term Life Insurance category. Over the past seven years Primerica has consistently been voted Best Employer by Gwinnett Magazine in its special "Best of Gwinnett" winner editions. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.

About this Position

Responsibilities & Qualifications

Competencies and Skills

• Excellent written and oral communication skills to communicate clearly and concisely by telephone and email

• Strong attention to detail to follow business processes correctly, anticipating and understanding the downstream impact and ensuring high quality the first time/every time

• Easily adaptable to changes in business processes, work priorities and work environment

• Takes accountability and ownership to resolve problems and find the answer and demonstrates creativity in identifying reasonable solutions that benefit all parties

• Sound decision making and judgment by having the confidence to make decisions with their authority, and know when to use their judgment on unique situations and when to escalate the situation to management

• Demonstrates professionalism by consistently acting with respect and courtesy to co-workers and customers, maintains personal credibility, and exhibits excellent teamwork

• Desire and ability to quickly learn and apply new concepts, processes and behaviors, has a curiosity to learn more and invest in their own growth and development

• Efficiency and ability to quickly gather the right information, analyze it and make decisions

• Operates effectively in the face of ambiguity

• Acts with appropriate sense of urgency

Once training is complete, the Underwriter will review documents such as applications, prescription drug profiles, laboratory reports, underwriting interviews and medical records to determine the level of risk presented and to make a final decision regarding eligibility for coverage.

KNOWLEDGE, SKILLS & ABILITIES:

• Must have a minimum of 3-5 years of Life Insurance Underwriting experience is required (term life underwriting preferred)

• Bachelor’s Degree in Risk Management, Biology, Psychology, or similar OR relevant work experience is a plus

• Basic knowledge of medical terminology is a plus

• Basic knowledge of anatomy and medical impairment is a plus

• Working knowledge of the underwriting function

• Strong attention to detail and analytical ability

• Excellent written and verbal communication skills    

• Excellent PC and organizational skills

• Ability to work proactively, independently, and under pressure

• Excellent problem-solving skills

FLSA status:
This position is exempt (not eligible for overtime pay):

Our Benefits:

• Day one health, dental, and vision insurance

• 401(k) Plan with competitive employer match

• Vacation, sick, holiday and volunteer time off

• Life and disability insurance

• Flexible Spending Account & Health Savings Account

• Professional development

• Tuition reimbursement

• Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.