Total 10 job vacancies by NHS Jobs

To operate the Switchboard in accordance with the telecommunications operational policies and procedures. Maintain a professional image at all times whilst working in a busy environment. To collate information for daily rotas, for doctors and other clinical staff on call for 09.00 17.00 and out of hours for Alexandra, Kidderminster and Princess of Wales hospitals. To collate information for daily rotas for all non-clinical areas re Facilities, Pharmacy, Physiotherapy, Endoscopy, Estates and Tradesmen on call for the hospital, Trust properties and Mental Health Partnership sites. Ensure all changes in rotas are recorded. To answer general queries/provide information for the general public, members of staff and make every effort to locate staff or patients efficiently and politely. To operate the bleep system on the Alexandra site which includes daily test calls for medical emergency, major haemorrhage, cardiac arrest giving out clear, precise instructions, ensuring appropriate people answer and the crash bleeps are working correctly. Be responsible for fast bleeping doctors, ensuring appropriate doctors respond and a clear message relayed. Be responsible for getting the Trauma Team to A & E, this includes doctors, consultants, theatre nurse and haematology. To operate the Kidderminster bleep system via the Siemens console facility. To test daily medical emergency ensuring the appropriate team respond. Be responsible for sending out cardiac arrest and paediatric arrest calls and connecting ward or department to 999 for an emergency ambulance to attend. To keep up to date with all emergency procedures, e.g. cardiac arrests, trauma alerts, major incidents, internal alarm procedures, switchboard failure and fall back procedures and to be able to carry out fire procedures at the Alexandra and Kidderminster hospitals. Ascertain where the fire is, call fire brigade. Notify appropriate people to attend the incident. To order taxis and record all requests for Alexandra, Worcester, Kidderminster, Princess of Wales, Mental Health Partnership hospitals and properties. To undertake any other duties appropriate to the grade to cover sickness and annual leave as requested by the Switchboard supervisor.

To operate the Switchboard in accordance with the telecommunications operational policies and procedures. Maintain a professional image at all times whilst working in a busy environment. To collate information for daily rotas, for doctors and other clinical staff on call for 09.00 17.00 and out of hours for Alexandra, Kidderminster and Princess of Wales hospitals. To collate information for daily rotas for all non-clinical areas re Facilities, Pharmacy, Physiotherapy, Endoscopy, Estates and Tradesmen on call for the hospital, Trust properties and Mental Health Partnership sites. Ensure all changes in rotas are recorded. To answer general queries/provide information for the general public, members of staff and make every effort to locate staff or patients efficiently and politely. To operate the bleep system on the Alexandra site which includes daily test calls for medical emergency, major haemorrhage, cardiac arrest giving out clear, precise instructions, ensuring appropriate people answer and the crash bleeps are working correctly. Be responsible for fast bleeping doctors, ensuring appropriate doctors respond and a clear message relayed. Be responsible for getting the Trauma Team to A & E, this includes doctors, consultants, theatre nurse and haematology. To operate the Kidderminster bleep system via the Siemens console facility. To test daily medical emergency ensuring the appropriate team respond. Be responsible for sending out cardiac arrest and paediatric arrest calls and connecting ward or department to 999 for an emergency ambulance to attend. To keep up to date with all emergency procedures, e.g. cardiac arrests, trauma alerts, major incidents, internal alarm procedures, switchboard failure and fall back procedures and to be able to carry out fire procedures at the Alexandra and Kidderminster hospitals. Ascertain where the fire is, call fire brigade. Notify appropriate people to attend the incident. To order taxis and record all requests for Alexandra, Worcester, Kidderminster, Princess of Wales, Mental Health Partnership hospitals and properties. To undertake any other duties appropriate to the grade to cover sickness and annual leave as requested by the Switchboard supervisor.

Role Details You will develop, implement and evaluate the programmes of care including discharge planning for each patient. You will safeguard vulnerable adults. You will participate in preceptorship programmes as appropriate and act as a facilitator / mentor / preceptor / role model to less experienced staff. You will educate patients and their careers as required where a need has been identified, including information on a adopting a healthier lifestyle. You will complete patient documentation correctly. You will communicate effectively with patients, carers and members of the Multi-Disciplinary Team. You will be responsible for developing and sustaining own knowledge, clinical skills and professional awareness in accordance with PREP requirements and to maintain a professional portfolio with evidence of reflective practice. You will assist in the training and development of student nurses and health care assistants and complete assessors training as required. You will contribute to research and development programmes within the ward / department. You will contribute to the setting and monitoring of measurable standards of care and be accountable for maintaining standards. You will participate in handling complaints in accordance with Trust policy. You will maintain a safe clean ward environment and ensure all appropriate general risk assessments are carried out within 24 hours of admission document and plan care accordingly e.g. manual handling, pressure risks, slips trips and falls, nutrition, safeguarding. You will show an awareness of budgeting, exercising care and economy in the ordering and use of equipment. You will assist in the assessment of staffing requirements, report problems to the appropriate manager. In the absence of a more senior member of staff and as part of your development programme, with support, will be able to undertake clinical / shift management within the department.

You will work in partnership with Educational Settings & Partners to improve the outcomes for CYP 5-18 years of age. You will provide a high- quality service to CYP, families and school staff and will have regular communication with all. You will promote knowledge of mental health & the prevention of mental health with children and members of the general public. You will be an active member of the team and support with service development as well as engage in service meetings. You will act as a role model to colleagues and always seek to maintain the highest standards. You will use your initiative and take responsibility for the quality of your work and the service you provide to patients. For full details of the duties and criteria for the role please refer to the job description and person specification attached

The health promotion and communications element of the role will include: Coordination of patient engagement activities across the PCN including public facing organisation of events and health promotional activity Leading and evolving the patient and public engagement via the Patient and Public Engagement Group (PPG) in partnership with the PCN Director and Clinical Directors Overarching coordination and day to day management/optimisation of PCN and practice websites Overarching coordination and day to day management/optimisation of social media platforms Coordination and management of public facing PCN newsletters optimising all opportunities to engage Optimising relationships across local partners to ensure patients and their families are optimising local opportunities/services Support PCN practices to ensure relevant health promotional activities are maximised Care Coordinators will: Support Quality and Outcome frameworks and other National targets as required. Work collaboratively with other teams and services to maintain an effective and efficient service. Be responsible for the collation of Covid vaccine orders and stock take of vaccines and the delivery of those vaccines to our practices. Plan / organise work using own initiative, whilst being able to work as a valuable member of a team. Add appointment templates and supervision slots (if required) for all PCN clinical staff. Use a range of verbal and non-verbal communication tools to communicate effectively with patients, carers, families and colleagues. Complete mandatory training. Participate in the review and appraisal process. Use clinical systems for record keeping, audit and evaluation. Provide support with digital transformation and offer IT/System support across our sites. Ensure all social media pages are up-to-date, informative and engaging. Build key relationships across PCN personnel and the wider team Provide coordination and navigation for people and their carers across health and care services, alongside Social Prescribing link workers and other primary care roles; Support the coordination and delivery of MDTs within PCNs as required; Focus upon patients and provide support necessary fulfil effective personalised care requirements; Help patients to manage their needs, answering their queries and supporting them to make appointments with a focus upon promoting patient independence and autonomy wherever possible; Coordination of key meetings (including Care Home residents and frail/vulnerable people living within their own homes. Ensure good communication between professionals and be available as a point of contact between partners; Liaise with multi agencies to coordinate pathways of care for patients. Support Quality and Outcome Frameworks and other National and Local targets as required.

To prepare and produce food for consumption by patients, staff and visitors according to standard recipe requirements. To work according to set policies and procedures on the receipt and storage of all goods associated with the production of food items ensuring they are of the required specification and quality. To record all cooking and chilling temperatures to set standards and report any problems to the line manager. To adhere to all set standards relating to raw materials, ingredients, intermediate products and finished products to comply with Food Safety regulations. To prepare and cook therapeutic meals in accordance with the dietician requirements and specified standards. To label, portion and package food as required, in line with food safety standards. To prepare hospitality and functions to agreed requirements and standards. To control food production and adhere to procedures regarding the delivery for packaging. To ensure that the portioning of food is in accordance to the agreed specifications taking into account number of portions and weight. To adhere to the labelling of cooked chilled products in line with the specified procedures. To ensure that all workstations and preparation areas are kept clean and in a hygienic manner. To adhere to the departments set codes of practise on hygiene and maintain a high standard of personal hygiene. To ensure the availability and service of food complies with Hospital Catering Delivering a Quality Service. To adhere to all Hazard Analysis Critical Control points. To assist in the training and induction of new staff as required. To advise the line manager if food temperatures are not within the acceptable guidelines. To work on own initiative when unsupervised adhering at all times to procedures and complying with Food Safety regulations. To report all faulty equipment. To report any sightings of pests. To complete all control documentation in the correct manner. To receive telephone calls and react accordingly. To adhere to the reporting procedures of sickness/absence, annual leave and special leave completing the relevant documentation. To attend mandatory and statutory training as instructed.

Please refer to the full copy of the attached Job Description and Person Specification for further information about the role.

Key Responsibilities The following are the core responsibilities of the role. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: The provision of a local support service to all staff, resolving issues with IT systems and equipment To perform regular system checks to maximise performance Provide training to all staff as required, ensuring the effective use of all systems To ensure staff adhere to practice policies regarding IT security and ensuring conformance to Information Governance To deliver the IT related elements of the staff induction programme Build, generate and carry out searches as required by the practice team to enable reports to be produced and action plans devised Support the team in the effective use of searches, audits and recalls Support the team in the use of the clinical system Act as a liaison between the practice and external agencies, for the timely management of all faults To ensure the practice website is current and reflects the objectives of the practice Configure searches and interpret data for audit purposes To send out mail merges for a number of campaigns i.e. flu To ensure all staff have the appropriate smart card access to the clinical system Ensure the Practice Manager is updated regarding the release of Patches and upgrades The configuration (activation and de-activation) of all staff email accounts Supporting the Deputy Practice Manager in the writing of all IT related policies and protocols and user guides To be an administrative lead in support of practice clinical systems. To be responsible for the provision of comprehensive data administration for the Practice. Retaining responsibility for undertaking and or overseeing of data collection and the more complex tasks of data validation and monthly and quarterly reports. Deliver high quality data to support the overall development of improved performance and service delivery for the practice. To collect and provide systems to ensure the accurate recording of all patient data, utilising both computer and paper based systems. To provide data to the Management and Clinical teams to facilitate analyses and formatting of data required to present service outcomes, identify trends etc. To be responsible for a portfolio of data collection to meet local, regional and national priorities, ensuring the agreed targets are achieved and an excellent quality of data collection. Ensure the workload is carried out efficiently within the required timescales, dependent on the ever changing needs of the service. Administration Maintain and produce practice protocols, procedures and guidelines. Review and update as required, including national guideline changes. Review GDPR; IG and other job specific policies, risk assessments and procedures, ensure that all are adhered to and followed stringently. To support the DPM in the management of the supplier contracts that are relevant to IT, ensuring that the practice is getting a quality service, value for money and monitoring costs associated with these contracts. Manage the procurement of new equipment, consumables, supplies, services and maintenance, and obtain quotes as required. Communication Effectively communicate with and promote communication between staff at all levels, communicate with relevant outside agencies, act upon and cascade as appropriate, circulate both emails and all other correspondence in a timely manner. Change Embrace change and positively act upon recommended changes, research and develop new ideas, identify opportunities and research possible threats before implementation. Management of the practice website and Agilio Teamnet site. Management of the practice telephone system and all other relevant systems relevant to this position. Support the Practice Manager with the management of the trainees induction programmes, trainees communication and paperwork. Administration of the in-house clinical training sessions. Train staff in the use of the clinical systems, intranet, and other systems where appropriate. I.T. Support Administrator for clinical systems. Responsibility for IT services within the Practice and liaison with locality IT teams as required. Resolve simple printer and PC problems, troubleshooting IT problems and identify solutions. Where appropriate report IT faults to appropriate suppliers helpdesk and follow through. Set up and maintain new users according to practice protocol, ensuring they have the access across all required software and systems Ensure backups are carried out to a regular schedule and that the backups are restorable. Troubleshoot IT problems and identify solutions. Manage and maintain all practice 3rd party software, i.e dictate.it, HealthTech, Abtrace etc. Oversee and update patient TV, practice website, intranet and newsletter. To provide point of contact with NHSE and CCG in relation to IT matters. Adhere to the Practices protocols on data security. To provide support and training for current and new staff in the use of the clinical system, software, templates and searches as required. Lead on managing the practice intranet system. Keeping it up to date and ensuring deadlines are met and responded to. Train staff on the use of the intranet site when needed. Data / Information Analysis Reading and communicating service specification criteria to the practice clinical team. Create / amend templates, concepts and protocols on practice clinical system. Creating searches and action QOF recalls. Regular monitoring of achievement through clinical audit/searches Feedback to relevant staff members to correct errors and optimise achievement. Assist in data collection audits for the practice as instructed by the Practice Manager. Running system reports and extracting statistical data. Record keeping, monitoring and liaising with companies with regards to private medical services. Work autonomously with demands of workload, with an ability to prioritise regular critical deadlines with frequent ad hoc requests for data. Inform line manager when agreed targets are not being achieved. Participate / assist in the data management up grades. Data Protection CQC support the Practice Manager in preparation of information ready for CQC inspections and maintaining between inspections all necessary protocols, policies and information in relation to position. CQC - assisting the Practice Manager to ensure compliance. To support the Practice Manager in the management of the IG & Data Toolkit. Ensure security of data in accordance with the GDPR / Data Protection Act / Information Governance. Performance and Quality To oversee the administration of the clinical system, ensuring staff complete housekeeping and backups as outlined in the practice policy. To ensure the clinical integrity of the system, working with the ICB to implement their guidance. To oversee the security and validation processes for the clinical system. To provide advice and guidance to the practice in the change to becoming paper light. To maintain an Asset Register, ensuring that ICB and practice owned equipment is readily identifiable. To provide support and training for current and new staff in resolving simple problems with PCs and printers. To be aware of national, local and practice quality standards for chronic disease management. To provide support to clinical sub groups in correctly identifying and targeting patients for assessment and treatment. To ensure staff are aware of the importance of maintaining disease registers and assist in the validation process. To assist in the production of information for clinical audit. Data quality. To work with the ICB to validate patient information, performing regular checks and quality audits. To undertake work related to the performance of the practice. Additional Roles & Responsibilities To have a good working knowledge of the requirements of GP Contract/Enhanced Services and other contracts, and supporting the Practice Manager to ensure that the Practice achieves maximum income where possible at all times. Support the Practice Manager in the monthly and quarterly claims, such as CQRS. To adapt to the needs of the Practice where required, for example, covering reception when necessary. Work pro-actively in managing change in own speciality to improve practice and health outcomes. Attend relevant meetings regularly to influence and make decisions regarding service delivery provision and further development within the practice. Take minutes of meetings as required. Manage own diary and workload. Undertake annual audits in line with best practice, to help with service improvements. To facilitate good communication between all members of the team; To promote teambuilding, teamwork and cooperation; Dealing with all non-medical problems for GPs as and when required if appropriate. To work flexibly to ensure that the practice has cover between the hours of 0800-1830 core hours; and be flexible in the covering of current extended hours and future extended hours, which may result in the need for early mornings; late nights and weekend working. This job description is not exhaustive and may be adjusted periodically to reflect the on-going changes in practice. Any other duties considered appropriate to the role of as requested from time to time by the Practice Manager.

To prepare and produce food for consumption by patients, staff and visitors according to standard recipe requirements. To work according to set policies and procedures on the receipt and storage of all goods associated with the production of food items ensuring they are of the required specification and quality. To record all cooking and chilling temperatures to set standards and report any problems to the line manager.To adhere to all set standards relating to raw materials, ingredients, intermediate products and finished products to comply with Food Safety regulations. To prepare and cook therapeutic meals in accordance with the dietician requirements and specified standards. To label, portion and package food as required, in line with food safety standards. To prepare hospitality and functions to agreed requirements and standards. To control food production and adhere to procedures regarding the delivery for packaging. To ensure that the portioning of food is in accordance to the agreed specifications taking into account number of portions and weight. To adhere to the labelling of cooked chilled products in line with the specified procedures. To ensure that all workstations and preparation areas are kept clean and in a hygienic manner. To adhere to the departments set codes of practise on hygiene and maintain a high standard of personal hygiene. To adhere to all Hazard Analysis Critical Control points. To assist in the training and induction of new staff as required. To advise the line manager if food temperatures are not within the acceptable guidelines. To work on own initiative when unsupervised adhering at all times to procedures and complying with Food Safety regulations. To report all faulty equipment. To report any sightings of pests. To complete all control documentation in the correct manner. To receive telephone calls and react accordingly. To adhere to the reporting procedures of sickness/absence, annual leave and special leave completing the relevant documentation. To attend mandatory and statutory training as instructed.

Job Title: Senior Clinical Audiologist Paediatric Location: Countrywide, Worcester, Kidderminster and Alexandra Hospital Pay Band: Band 6 Contract Type: Permanent Hours: 37.5Hours Join Our Team at Worcestershire Acute Hospitals NHS Trust! Are you an experienced Clinical Audiologist with a passion for paediatric care? We are looking for a dedicated and knowledgeable Senior Clinical Audiologist to join our dynamic Audiology team. In this role, you will provide high-quality diagnostic and rehabilitative audiological services to children and their families, contributing to the improvement of hearing health within our community. About Us Worcestershire Acute Hospitals NHS Trust is committed to providing outstanding, high-quality healthcare services to our local population. We pride ourselves on delivering integrated and accessible care while maintaining a strong focus on patient satisfaction. Our Audiology department plays a crucial role in diagnosing and managing hearing conditions, and we are looking for someone who shares our values and commitment to excellence. Key Responsibilities As a Senior Clinical Audiologist Paediatric, you will be responsible for: Clinical Management: Independently manage a diverse caseload of complex paediatric patients, performing advanced diagnostic tests (such as ABR, VNG, and behavioural assessments). Develop and implement tailored treatment plans, ensuring that each child receives the highest standard of care. Professional Leadership: Provide expert clinical advice to other team members and healthcare professionals. Support and mentor junior staff, fostering a collaborative and motivating work environment. Service Development: Lead service improvements and initiatives in line with best practices and evidence-based guidelines. Work closely with Audiology Managers to understand and respond to service needs. Communication and Collaboration: Establish and maintain effective communication with patients, families, and multidisciplinary teams, including ENT specialists, speech and language therapists, and educational professionals. Clinical Governance: Contribute to the Trusts clinical governance framework by participating in audits, maintaining high clinical standards, and ensuring compliance with health and safety regulations. Who Were Looking For We seek a motivated and compassionate Audiologist with: A relevant degree in Audiology and registration with a professional body (e.g., HCPC). Extensive experience in paediatric audiology, including complex cases and rehabilitation. Strong communication skills and the ability to engage effectively with children and families from diverse backgrounds. A commitment to continuous professional development and staying up-to-date with advancements in the field. What We Offer Competitive Salary: As a Band 6 position, you will receive a competitive salary commensurate with your experience and expertise. Professional Development: Opportunities for ongoing training and development, including support for further education and specialisation. Supportive Environment: Join a team that values collaboration, innovation, and the continuous improvement of services. Flexible Working: We understand the importance of work-life balance and are committed to providing flexible working arrangements where possible. Why Worcestershire? Worcestershire is a beautiful county known for its rich history, stunning landscapes, and vibrant communities. With excellent transport links and a range of amenities, its an ideal place to live and work. Enjoy access to picturesque countryside, historic towns, and a variety of recreational activities, making it a fantastic environment for both personal and professional growth. Application Process If you are ready to make a positive impact on the lives of children and their families through exceptional audiological care, we would love to hear from you! To apply, please submit your CV and a cover letter detailing your experience and motivations for applying for this position to Olatunbosun.aina@nhsprofessionals.nhs.uk OR https://pathway.nhsp.uk/members/?j=1491 Closing Date: TBC Interview Date: TBC Worcestershire Acute Hospitals NHS Trust is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.