Develop and maintain effective relationships with colleagues and other stakeholders from a wide variety of partner organisations,.....
Develop and maintain effective relationships with colleagues and other stakeholders from a wide variety of partner organisations, ensuring clear and effective channels of communication. Assist with coordinating an effective change control process, consulting with key stakeholders as necessary. Provide and receive complex sensitive information including highlighting difficult and controversial issues to Programme Management. Liaise with a wide range of teams to ensure a strategic and tactical approach to the programme and ICS workforce arrangements is taken. Coordinate high levels of engagement with a wide range of partner organisations from across the GM networks to ensure projects are effectively implemented. Work with provider organisations to ensure effective connectivity with their developing provider arrangements Work as part of the wider Partnership team and stakeholders to further our organisational goals. Working with other administrators / PAs to provide an effective network of communication including dealing with visitors to the base and being flexible to cover other administrators general duties on the base; Working with all team members in the collection of information for performance reporting on relevant team projects. Act as a first point of contact for area of work for a wide range of stakeholders, dealing and responding effectively with complex queries and passing on relevant information to appropriate team members sensitively and autonomously Communicating and engaging with external and internal stakeholders which may require negotiation skills and understanding the needs/requirements of other organisations, senior professionals and individuals; Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner. INFORMATION RESOURCES, ANALYSIS AND DECISION MAKING Carry out timely and accurate information analysis and reporting on agreed areas of portfolio and present findings in an agreed manner. Develop and maintain databases required by job. Maintain administrative and information resources Accountable for the coordination of all project documentation, including effective record keeping and version control of project documentation. Takes decisions on difficult issues where there may be a number of courses of action. Developing and maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the team Updating and maintaining data bases and/or spread sheets relevant to work area PLANNING & ORGANISATION Support the coordination of a range of complex projects and initiatives, ensuring that regular reporting arrangements are in place to keep colleagues, programme boards and key stakeholders are kept informed. Support the use of business management tools to coordinate resources and individual project budgets. Organising meeting, events, activities and conferences as requested involving internal colleagues and high level stakeholders. Updating and maintaining data bases and/or spread sheets relevant to work area, and manage meeting arrangements including the taking and distribution of minutes etc. Support specific commissioning work and service specification development, as required To assist with developing business cases as required Organising and planning events and workshops as necessary and preparing supporting information material To support the running of events and workshops, including running a registration desk and supporting the logistics of the event on the day To co-ordinate meetings ensuing that people have good clear information prior to the meeting, and that rooms are available Chasing up queries, progress and solving day to day issues and problems Coordinate human relations activities across the programme, with internal and external stakeholders, including individuals who are autistic or have learning disabilities. Support training and induction of new and existing staff, and wider colleagues where applicable. To process income and expenditure requests for authorisation by senior officers. Coordinate effective project finances both to plan and implement the programme, and to help realise any financial outputs required from the programme e.g. reporting. Support procurement activities as appropriate, both with suppliers and finance colleagues. Supplying the relevant information required for financial management, supporting the head of department and teams by checking and sending invoices for payment.