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We are looking for a salaried GP to join our friendly team. To meet the long term need to provide capacity for a growing practice.

Please read the Job Description. Person Specification, and outline of the Apprentice Qualification document to gain a greater understanding of how you meet this role. Please ensure that when you are answering the questions which ask you explain how you meet the qualification, experience, and personal qualities you explain in detail how you meet them. It is not sufficient to say you meet them, we need to understand how. Should you have any questions, please do not hesitate to contact Derryth Palmer (Training, Leadership & Early Years Manager) on derryth.palmer@nhs.net

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

Provide care to individuals with a variety of mental health conditions, building therapeutic relationships. Manage the specific symptoms of mental illness, de-escalation and helping patients overcome challenges. Liaising with doctors, social workers and other professionals. Interacting with patients' families and caregivers, offering advice and information on patients' conditions. Prepare and maintain patient records, producing care plans and risk assessments. To provide high-quality, evidence-based nursing care. If physical intervention with a patient is required, it is integral that you carry out this duty for your role. Lead a staff team, including HCA's, throughout the patient conveyance or therapeutic observational service. Ensure you have adequate handover of the patient's details, including the risk history and current presentation, from the Clinical Logistics Manager or health care professional responsible for the patient at the collection address. To provide crisis intervention to patients experiencing mental health difficulties during conveyance or therapeutic observational service. The ideal candidate is responsible for being aware of relevant national and local policies regarding safeguarding children and adults. Attend all appropriate training, meetings, and reviews. To maintain a professional attitude, approach, and response to the continuation of good working relationships between staff and patients throughout the transfer. Report accidents, complaints, and untoward incidents promptly to the Clinical Logistics Manager. Attend the Prometheus base at the required time as instructed by the Clinical Logistic Manager, and dress in line with the company uniform policy. Responsible for any other tasks deemed reasonable by the management team for the smooth running of the company. To assist the Operations Manager/Rota Manager in ensuring all staff follow agreed policies and procedures detailed by Prometheus. Essential Criteria: Current Valid NMC Pin Excellent written and communication skills. Strong attention to detail and focus on accuracy. Proactive and positive self-starter. Excellent teamwork skills. Well-organised with good time management skills Valid Enhanced DBS or on the update service. Currently working in a compliance-focused role. Full UK Driving Licence. Please note we do not accept Provisional Driving Licences, as the role requires you to drive company ambulances. Right to work in the UK. Please note we do not offer UK VISA Sponsorships. Employment references for up to a 5-year period. Candidate will need minimum 3 years UK employment history. Confidentiality: It is a condition of employment that staff will only disclose information obtained in their duties if those entitled to receive it. The post holder must ensure that the confidentiality of personal data remains secure regarding the Data Protection Act and that relevant company policies are adhered to. Equal Opportunities: Prometheus is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race, and disability. All staff must comply with current legislation, company policies and national guidelines for good practice. Conduct: All staff members must conduct themselves and represent the company responsibly, complying with all policies and procedures. Health & Safety: Staff must ensure they are familiar with the Health & Safety at Work Act (1974) requirements and the company's policies /codes of practice applicable to the workplace. Safeguarding: Every staff member is responsible for being aware of and following the relevant national and local policy in safeguarding children and vulnerable adults. Training /Education: All staff are responsible for participating in regular appraisals with senior management and identifying the post's performance standards. Our Mission: To exceed expectations and set new standards. Our Values: Professional, Approachable, Caring and Compassionate. Company benefits: Employee Assistant Program Free on-site parking at all bases Free company uniform Mandatory training Enrolment in the companys pension scheme (The People Pension) Prometheus aims to create and encourage an environment committed to promoting equality and diversity, working inclusively, and valuing the differences individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

UHB is one of the largest teaching hospital trusts in England, providing services from four acute hospital sites and community locations. Bringing together our hospitals and community services from across region and beyond, we champion collaborative working and transformation, encouraging our 23,500 workforce to pursue their most ambitious goals. We are committed to delivering an inclusive environment with equal opportunities to a workforce whose diversity reflects the communities it serves. We advocate "lean principles" and are in the process of implementing a digital pathology solution. Our plans for digital pathology will further underpin successful and efficient flexible working, teaching, and research. The Department maintains high quality sustainable reporting including an expanding scientist reporting strategy and automated laboratory processes. We are a fully accredited UKAS Laboratory working to ISO15189. Applicants must hold Full and Specialist Registration with the General Medical Council (GMC) with a License to Practice (or be eligible for registration within 6 months of date of interview), and Fellowship of the Royal College of Pathologists (or evidence of equivalent qualification). If a newly qualified UK trainee, the applicant must also be a holder of the Certificate of Completion of Training (CCT) in diagnostic Neuropathology or be within six months of award of CCT (or equivalent) by date of interview. Applicants who are non-UK trained will be required to show evidence of equivalence to the UK CCT. Our vision is to build healthier lives by delivering the best in clinical care, research, innovation, and education. We are also fully committed to tackling climate change by reducing our impact and are part of the national aim to be the world's first net zero National Health Service. Our strategy champions our actions and aims, with ways to share excellent ideas that will deliver greener, cleaner communities for the people of Birmingham and Solihull. With our central location and great transport links, we are closer than you might think. We are in the heart of England with easy access to the motorway network and a good railway service. Birmingham is accessible from several nearby areas including Warwickshire, Nottinghamshire, Leicestershire, and Worcestershire. Numerous sports, cultural and leisure venues make Birmingham an ideal place to work and live. It is still a lot cheaper to live and work in Birmingham than London and when it comes to getting on the property ladder you get a lot more for your money. The city is renowned for the arts, music and festivals celebrating a vibrant multi-cultural and diverse population. There are more Michelin star restaurants than in any other City outside of London, with an abundance of green spaces and parks that make Birmingham a great place to live and work. As well as enjoying where you work, we want all our staff to lead happy and healthy lives. That's why we offer several benefits to support this, such as flexible working opportunities and working at home. We anticipate that the job plan will comprise up to 10 programmed activities. The only fixed elements of the direct clinical care activities for Consultant Neuropathologists are the MDT meetings relating to areas of specialist reporting. The flexible elements of the direct clinical care activities (which include the majority of laboratory duties) and the supporting professional activities will be discussed in detail with the successful candidate upon appointment. The split of DCC to SPA activity will typically be 8.0: 2.0. It is anticipated the full-time job plan will contain up to 10 programmed activities worked flexibly by mutual agreement (Appendix 1). These will include up to 8.0 PAs for direct clinical care and up to 2.0 SPAs for supporting professional activities. Laboratory duties are carried out on a rota basis by agreement with consultant colleagues. They include the provision of a comprehensive diagnostic neuropathology service for The Trust. Division of the pathology workload will be organised in agreement with other Neuropathology consultant colleagues in the department. Supporting professional activities will include supervision and training of Regional Histopathology Trainees, teaching (undergraduate and postgraduate), research, audit and continuing professional development. The post holder will be provided with the necessary IT equipment and access to training to be in position to meet these objectives. Office space and secretarial support will be provided.

Key responsibilities Work effectively, efficiently, and confidentially to a high standard. Comply with any SSL or Trust processes, standards, or written instructions. Undertake general administration duties such as arranging meetings, filing, creating letters, distributing minutes or other communications, creating reports, chasing actions etc. Provide administration support to the executive Team PA in meetings and diary management, take minutes of meetings to support the executive team or general SSL meetings. Support the Executive Team PA to co-ordinate project activities required in relation to business development activities for the business, directed by the Executive Team. Support with the management of and monitoring of in-boxes for Hub departments. To provide a comprehensive and effective administrative support service to the Transport and Logistics and Administration Department. Please read the Job Description. Person Specification, and outline of the Apprentice Qualification document to gain a greater understanding of how you meet this role. Please ensure that when you are answering the questions which ask you explain how you meet the qualification, experience, and personal qualities you explain in detail how you meet them. It is not sufficient to say you meet them, we need to understand how. Should you have any questions, please do not hesitate to contact Derryth Palmer (Training, Leaderships and Early Years Manager) via derryth.palmer@nhs.net

Provide care to individuals with a variety of mental health conditions, building therapeutic relationships. Manage the specific symptoms of mental illness, de-escalation and helping patients overcome challenges. Liaising with doctors, social workers and other professionals. Interacting with patients' families and caregivers, offering advice and information on patients' conditions. Prepare and maintain patient records, producing care plans and risk assessments. To provide high-quality, evidence-based nursing care. If physical intervention with a patient is required, it is integral that you carry out this duty for your role. Lead a staff team, including HCA's, throughout the patient conveyance or therapeutic observational service. Ensure you have adequate handover of the patient's details, including the risk history and current presentation, from the Clinical Logistics Manager or health care professional responsible for the patient at the collection address. To provide crisis intervention to patients experiencing mental health difficulties during conveyance or therapeutic observational service. The ideal candidate is responsible for being aware of relevant national and local policies regarding safeguarding children and adults. Attend all appropriate training, meetings, and reviews. To maintain a professional attitude, approach, and response to the continuation of good working relationships between staff and patients throughout the transfer. Report accidents, complaints, and untoward incidents promptly to the Clinical Logistics Manager. Attend the Prometheus base at the required time as instructed by the Clinical Logistic Manager, and dress in line with the company uniform policy. Responsible for any other tasks deemed reasonable by the management team for the smooth running of the company. To assist the Operations Manager/Rota Manager in ensuring all staff follow agreed policies and procedures detailed by Prometheus. Essential Criteria: Current Valid NMC Pin Excellent written and communication skills. Strong attention to detail and focus on accuracy. Proactive and positive self-starter. Excellent teamwork skills. Well-organised with good time management skills Valid Enhanced DBS or on the update service. Currently working in a compliance-focused role. Full UK Driving Licence. Please note we do not accept Provisional Driving Licences, as the role requires you to drive company ambulances. Right to work in the UK. Please note we do not offer UK VISA Sponsorships. Employment references for up to a 5-year period. Candidate will need minimum 3 years UK employment history. Confidentiality: It is a condition of employment that staff will only disclose information obtained in their duties if those entitled to receive it. The post holder must ensure that the confidentiality of personal data remains secure regarding the Data Protection Act and that relevant company policies are adhered to. Equal Opportunities: Prometheus is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race, and disability. All staff must comply with current legislation, company policies and national guidelines for good practice. Conduct: All staff members must conduct themselves and represent the company responsibly, complying with all policies and procedures. Health & Safety: Staff must ensure they are familiar with the Health & Safety at Work Act (1974) requirements and the company's policies /codes of practice applicable to the workplace. Safeguarding: Every staff member is responsible for being aware of and following the relevant national and local policy in safeguarding children and vulnerable adults. Training /Education: All staff are responsible for participating in regular appraisals with senior management and identifying the post's performance standards. Our Mission: To exceed expectations and set new standards. Our Values: Professional, Approachable, Caring and Compassionate. Company benefits: Employee Assistant Program Free on-site parking at all bases Free company uniform Mandatory training Enrolment in the companys pension scheme (The People Pension) Prometheus aims to create and encourage an environment committed to promoting equality and diversity, working inclusively, and valuing the differences individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

1. Operational Management: The HUB: Take full responsibility and accountability of the HUB and all operations Ensure all operational tasks are carried out efficiently and effectively during the shift. Oversee the smooth functioning of all processes and procedures within the HUB. Address any operational issues promptly and take necessary actions to resolve them. Be part of the on-call rota to be on call as required by the Company Service Contracts: Supervise the completion of service contracts to ensure compliance with terms and conditions. Verify that services provided align with the defined scope, duration, and pricing. Confirm authorisation of services as per contractual agreements to ensure correct billing Customer Service: Utilize monitoring tools to assess the quality and efficiency of calls. Provide constructive feedback to team members to enhance performance and customer service. Offer coaching sessions to develop skills and address areas needing improvement. Management: Ensure adherence to HUB policies, procedures, and protocols. Ensure team compliance with clinical guidelines and best practices. Address any deviations from established standards and provide guidance for correction. Schedule shifts and allocate tasks efficiently to ensure optimal coverage. Monitor attendance and address any issues or gaps promptly. Generate and analyse performance reports to identify trends and areas for improvement. 2. Leadership Provide support and guidance to the team: Offer assistance to team members dealing with complex or challenging calls and services. Handle escalated calls and complaints with professionalism and empathy. Serve as a resource for the team, providing guidance and solutions as needed. Coordinate with other team leaders and stakeholders: Maintain open communication with other leaders and managers to ensure alignment of goals and strategies. Collaborate with stakeholders to streamline service delivery and resolve issues efficiently. Foster a culture of collaboration and teamwork across departments. Improvement and Innovation: Proactively seek out areas for improvement in the HUB processes and systems. Implement innovative solutions to enhance efficiency and effectiveness. Encourage team members to contribute ideas and participate in improvement initiatives. Conduct regular team meetings and training sessions: Organise regular team meetings to disseminate information, updates, and feedback. Provide training sessions to enhance skills and knowledge relevant to the job. Cultivate a positive and collaborative team culture that promotes learning and growth. 3. Mental Health Act Management Monitor, review, provide guidance and direction as to the legal status of patients who are subject to the Mental Health Act 1983, Mental Capacity Act and Deprivation of Liberty Safeguards (DoLS - new legislation pending) and ensure that they are detained or treated in accordance with the law and the code of practice in all new and ongoing services in Secure Transport and Complex Care Provide guidance and information to support to patients, relatives, carers, and staff on the rights and safeguards of the act, such as consent to treatment, appeals, advocacy, and complaints. Liaise with external agencies and professionals, such as Approved Mental Health Professionals to ensure lawful detention and conveyance. Maintain accurate and confidential records of the legal status and treatment of patients Keep up to date with the changes and developments in the legislation, policy, and practice related to the Mental Health Act 1983, Mental Capacity Act and Deprivation of Liberty Safeguards (DoLS - new legislation pending) and the Code of Practice. Participate in training and supervision, and contribute to the development and improvement of the mental health act knowledge and training

1. Develop staff knowledge and skills to promote equality and diversity and address inequalities, both in employment and service delivery. Ensure specific equality objective are included in PDRs. 2. Develop a culture that ensures that the standards of Improving Working Lives and Investors in People are achieved and maintained for all staff and that staffs perception about their working lives are measured and improvements made. 3. Make recommendations and changes to clinical practice and participate in implementation where appropriate. 4. Demonstrate a sound understanding of Clinical Governance and Risk Management and apply it to the work situation. 5. Participate in the recruitment, selection, and retention of staff. 6. Lead and participate in undertaking surveys and audits 7. Actively participate in clinical supervision and reflective practice with all members of the multi-disciplinary team and on an individual basis. 8. Ensure staff compliance with all mandatory training.

1. Rota Management and Coordination: Populate and develop frontline staffing rotas in accordance with the master template, ensuring accuracy and compliance with organizational standards. Coordinate any necessary changes to the rotas and communicate them effectively to relevant stakeholders. Monitor and coordinate all rotas across the company to ensure adequate coverage and compliance with organisational requirements. Proficiently identifying gaps and trends in rotas and taking proactive measures to address them. 2. Leave Management: Be the primary point of contact for frontline staff regarding leave requests, shift swaps, cover, and related issues. Coordinate all frontline clinical staff requests for leave, ensuring adherence to local guidelines and maintaining minimum staffing levels. Log, and monitor all types of leave for frontline staff, including annual leave, study leave, and other forms of absence. 3. Absence Reporting: Be the first point of contact for frontline staff reporting sickness absence and other types of absence. Ensure timely recording of absences and facilitate return-to-work interviews for clinical staff and their line managers. Compile absence spreadsheets and record staff absence in the appropriate database and produce reports as necessary to track trends and patterns. 4. Systems Maintenance: Responsible for maintaining one or more systems related to frontline staffing rostering, leave management, and absence tracking.

Please note for a specific detailed job description for this vacancy please see attached job description.

The management of effective administrative services across the Division ensuring the highest level of customer service is provided and relevant systems, processes and procedures are being undertaken efficiently and effectively, by auditing administrative services. The continuous review of Divisional wide administrative services using customer and other relevant feedback, subsequently planning, and making changes as appropriate. Preparing timely and appropriate reports for the Service Manager and the Group Service Manager on a monthly basis and/or as required. The day-to-day management of relevant budgets as delegated by the Group Service Manager. Ensuring that education and training for administrative staff is undertaken, as appropriate, in accordance with Trust policies and procedures.

The post holder will lead a team of Clinical Pathway Navigators and administrators and be responsible for the smooth running of the service by ensuring that coordinated and streamlined administrative processes revolve around the patient and their individual needs.