Total 92 job vacancies by NHS Jobs

The Team Leads ensure the ABCs manage and co-ordinate the outpatient pathway from the ERS, through discharge or PIFU. To ensure appointments are booked according to the relevant protocols, MSST handbook booking policies and procedures. Contributing to the overall efficient and effective running of all designated clinics. To establish and maintain good working relationships with other staff, Clinicians and support staff, radiology and other diagnostics, record staff, MSST partners & GP Practice staff across the whole system. To provide a suitable role model to team members and direct reports. To support the Administration and Booking Co-ordinators in maintaining multiple clear and robust waiting lists, maintain monitoring clinic capacity to treat all patients on the waiting list, and in collaboration with MSST referral centre. Working closely with the Business administrator, and assistant, and the clinical Service Managers (Therapies and level 3). To deal with enquiries from Outpatient staff, MSST partners referring Practitioners, Patients and other Health Service Organisations, providing an essential support service in relation to Therapy Services and MSST Level 3, demonstrating knowledge of secretarial or administrative procedures and systems, some of which are non-routine, such as answering queries, progress chasing, and task-related problem solving. Exercises judgement when dealing with enquiries. Analyses information to resolve problems quickly and efficiently within the MDT. To work across numerous systems to provide a Shropshire wide service, including ESR, RIO, Lorenzo, Referrals and queries are received in multiple inboxes that must be managed in line with service standards. They support the Admin and Booking co-ordinators (ABCs) in the use of these systems. a. Input activity data;b. Record and amend details of patients accurately on PAS; andc. Add referrals to a waiting list. Make outpatient appointments and generate confirmation letters. The post holder will provide robust and successful leadership to guide and steer the team to achieve agreed targets and objectives, whilst ensuring all Trust and relevant system policies and procedures are adhered to. The post holder will monitor all KPIs and targets relating to performance within the Team, and contribute to analysis for reporting purposes and to identify actions to address breaches to performance. To contribute to the ongoing service improvement plans and policies for Therapies and MSST level 2 and 3, being open to changes to current practices and offering input into meetings/workshops as required, initiation and leading change within areas of own responsibility. The post holder will manage the capacity and demand of the workload to ensure correct staffing levels and skill mix at all times, redeploying as required to provide cross cover across Therapies and MSST level 3 Conduct regular call quality checks with all staff and feedback and document within personal development plan. Conduct regular system and information quality checks on all staff to ensure Trusts policies and procedures are being adhered to and document within personal development plan. Maintain links with similar services to ensure the service follows best practice and shares best practice and changes to National and local policy are promptly integrated into the daily operation of the service. The post holder will monitor data quality, ensuring information is accurate and timely data input, collect and provide statistical information as required. The post holder will attend performance meetings (RJAH and MSST system wide meetings) and be accountable for clinic utilisation and performance and attend a meetings to highlight and respond to any possible issues in forthcoming weeks. To monitor and ensure the weekly validation of PTLs (Patient Target Lists) for Outpatients, ensuring capacity issues are highlighted to the relevant Managers within the Access Team. The post holder will monitor, record, validate and investigate daily, weekly and monthly reports ensuring accuracy and/or targets achieved for your areas. The post holder will support the recruitment of staff to the service and organise induction & training for all new staff. The post holder will be responsible for maintaining adequate staffing levels, ensuring rotas are co-ordinated to provide cover in peak periods and when high demands of patient telephone calls are anticipated. The post holder will undertake and support all appraisal/personal development planning for all staff in accordance with Trust policies. The post holder will record and monitor sickness levels within the team, reporting any breaches of thresholds to the ABA, and with guidance, taking staff though the relevant management stages. The post holder will approve record and monitor annual leave for the team ensuring all areas are appropriately staffed, telephones manned and administrative tasks and local KPIs covered. Represent the admin function at department meetings to convey departmental and organisational messages, such as operational issues, updates on processes and developments. To be responsible for the daily huddles/coms cell meetings. The post holder will work closely with the clinical service managers, providing updates when requested and identifying and developing best practice in each area. The post holder will act as expert for operational booking processes within designated areas. The post holder will maintain stationery levels for the admin function using the E-Procurement electronic ordering system. To assist in the ordering/receipting of stationery and supplies where appropriate. The post holder will provide advice, information and guidance to patients, relatives and Trust staff regarding appointments and general information on waiting list management and will support the Administration and booking coordinators in this function. The post holder will deal with complaints from patients, relatives and Trust staff, and where necessary passing on unresolved issues to the service manager, in line with Trust policies and standards. The post holder will support the ABM in organising and supporting the administration function of the team in periods of absence/peak in workloads. To monitor daily the Patient Tracking Lists (PTL) on RIO for the designated specialties by tracking, booking and closing patients episodes and pathways where appropriate, ensuring that all new patients are booked according to current waiting times targets and the PTL is complete by the monthly/weekly deadline. To use PTL (RIO and Lorenzo/Apollo) spreadsheets to manage potential breaches within the Therapies department and book appropriately. To attend the monitoring meetings in the absence of the Assistant/Business administrator and to escalate concerns and potential solutions. To provide copies of Therapy treatment notes to Solicitors upon official written requests. To manage Therapists diaries ensuring all training and meetings are inputted To deal with patients face to face and by telephone in a sympathetic and welcoming manner. To ensure the provision of a high-quality reception function, supporting the training of staff to provide reception cover. Send appropriate paperwork to patients relating to therapy appointments. To be a first point of contact for patients with clinical concerns which could include urgent or emergency pathways. Ensure all relevant documentation is scanned onto EPR and filed as appropriate. Ensure all relevant documentation is uploaded onto RIO. To work closely and effectively with the Therapy team in order to support communication throughout the service, take messages and relay information. Maintain confidentiality at all times. Escalate issues and potential solutions. To ensure that medical case-notes are kept in good order and up to date, ensuring scanning occurs in a timely fashion. Ensure efficient/accurate filing of case-notes. Copy and distribute paperwork as necessary to support the functioning of the Departments. Set up new outpatient clinics and amend booking rules as required f and to rota the provision of duty clinician function in MSST level 3. To be responsible for producing the clinic utilisation report (manually) and to liaise with the MSST referral centre to ensure clinics are utilised and planned efficiently with partner organisations. To be responsible for ensuring that all clinic appointments are outcomed correctly from either the clinical outcome form, RIO or once the clinic dictation is typed. To be responsible for addressing missing outcomes. To ensure the admin team consistently identify appropriate issues to escalate to the duty clinician, Clinical Team Lead; Clinical Service Manger or Administrative Service Manager; for example to take responsibility for the communication of any urgent results received by the admin team to the appropriate clinician. To be responsible for ensuring that the admin team deal with all inboxes daily along with individual email, responding in line with service standards. Participate in providing training within the Department, making sure individual training matrix is up to date.

Establish and maintain good working relationships with other Access staff, Medical and nursing staff, X Ray, Pre op staff, Records staff at other Hospitals & GP Practice staff. Maintaining a clear and robust waiting list, monitoring clinic capacity to treat all patients on the Radiology waiting list, working closely with the Access Team Leader and Administrative Service Manager. Add patients to the Radiology waiting list from referral, ensuring all information is entered on to the CRIS system and where necessary request images. Deal with enquiries from Departmental staff, Outpatient staff, referring Practitioners, Patients and other Health Service Organisations, providing an essential support service in relation to Outpatient Services. Communicate with patients to agree a date of appointment according to the relevant waiting times as designated by the appointment type and other factors, providing general advice around their appointment and the location of the Trust and sending out relevant paperwork. Ensuring the relevant appointment is made in due time to ensure any further treatment that may be necessary has enough time to be received. Undertake full reception duties for Radiology clinics on a rota basis, including welcoming meet and greet, IT arrival registration, managing clinical outcomes, adding patients to waiting lists, completing appointment episodes and any other clerical duties as deemed necessary by the Team Leader.

Assigned to specific Consultant Surgeons but there is an expectation that staff will provide support and cover during periods of leave for colleagues, including other departments. Add patients to the outpatient waiting list from referral, ensuring all information is entered on to the Lorenzo system and where necessary request images. Recognising any Red Flag symptoms and escalating these to consultants. Once trained, individuals to maintain a high knowledge of Lorenzo, E-referral service, Image Exchange System, Electronic Patient Record, Spinal Portal, Bookwise, Internal Patient Waiting Lists, Synapse Communicate with patients to agree a date of appointment according to the relevant waiting times as designated by the appointment type and other factors, providing general advice around their appointment and the location of the Trust and sending out relevant paperwork. Ensuring the relevant appointment is made in due time to ensure any further treatment that may be necessary has enough time to be received. To highlight any referrals that require urgent attention and deal with them promptly; this may involve discussions with the medical/divisional teams directly to arrange where the patient needs to be booked To monitor daily the Patient Tracking Lists (PTL) for the designated specialties by tracking, booking and closing patients episodes and pathways where appropriate, ensuring that all new patients are booked according to current waiting times targets and the PTL is complete by the monthly/weekly deadline To be responsible for authorised over booking where appropriate, ensuing priority of patients is considered through reviewing several databases and consideration a range of options, such as diagnostics, new and old patients and patients in trouble, seeking assistance from the Outpatient Team Leader or Administrative Service Manager when needed. Support patients in trouble by escalating concerns to Consultant colleagues and the safeguarding team as necessary. Ensure all relevant documentation is scanned onto EPR and filed as appropriate. Liaise with Team Leader regularly to receive updates on waiting times and discuss and make recommendations to improve waiting list management. Provide a daily report on the status of the outpatient waiting list for consultants to whom you are assigned. Ensure that patients receive all the relevant documentation pertaining to their appointment. Plan and liaise with consultants regarding appointments to enable prioritisation of work. Whilst arranging appointment dates use knowledge of clinic capacity. To constantly work adhering to the Access Policy, keeping abreast of changes as communicated by Senior Staff. Ensuring Choose and Book appointments are booked in correctly, where not, ensuring the appointment is rescheduled appropriately and the patient is informed. Re-arrange or cancel full clinics as directed by the operational team (with and without consultant consultation) where appropriate ensuring full utilisation of remaining clinics. Re-arrange or cancel clinic appointments as requested by the patient (with and without consultant consultation) where appropriate ensuring full utilisation of remaining clinics. Provide detailed information for clinicians regarding their waiting lists. Provide a high level of customer care exchanging information with patients and staff regarding outpatient processes and procedures, such as discussions around individual needs, such as adjustments for patient appointments. Liaise with the Head of Patient Access and Administrative Services Managers to ensure all clinics are utilised and planned efficiently. Notify Consultants on any factors they made need to know resulting in their clinic being affected. To deal with queries from patients, Secretaries, medical and nursing staff in a diplomatic and sympathetic manner, both on the phone and face to face. Ensure all clinic appointments are outcomed correctly from either the clinical outcome form or once the clinic dictation is typed. Communicate with the discharge team to ensure follow-up appointments are booked at a requested point of time, balancing needs and requirements such clinic capacity and Consultant availability. Escalate appropriate issues to Consultants, operational Management, Team Leader &/or Administrative Service Manager. Regularly deal with queries from anxious patients or relatives (gaining appropriate confirmation of patients permission do so) when giving difficult messages such as delays to appointments which can often be met with high emotion, then requiring staff to utilise empathy and direct as appropriate. Deal with Outpatient teams inboxes daily along with personal email, responding in a prompt and correct manner. Participate in providing training within the Department, making sure individual training matrix is up to date. Maintain Lorenzo details and update patient details. Liaise with the Outpatient resource team re: changes, bookings, cancellations. This is to ensure that resources can be appropriately reallocated as necessary. Liaise with other Hospitals to ensure notes and x-rays are forwarded for patients attending clinic. Participate in maintaining physical waiting list filing and general healthcare record filing system. Provide support to the Head of Patient Access, Administrative Services manager and Team Leader. To participate in general administration duties such as the answer phone, cancellation email, post, date stamping, photocopying, scanning and any other technology that may be introduced to support the Trusts systems and processes To contribute to the ongoing service improvement plans and policies for Outpatients, being open to changes to current practices and offering input into meetings/workshops as required. Participate in mandatory training and induction programmes as well as staff appraisal and objective setting Expected to concentrate for long periods of time (up to 2 hours), undertaking outcomes and analysis of Patient Target List. Individuals can expect frequent interruptions from patients calling the department and also colleagues requiring urgent support. There will be occasional exposure to verbal aggression whilst communicating unwelcomed news which can be challenging such as delays to appointments. Ensure all communications and data storage is filed and stored in line with Trust policies and procedures and GDPR.

To communicate and liaise with all levels of staff to ensure that information where needed is disseminated. On a daily basis deal with frequent interruptions and prioritise workload accordingly particularly when dealing with situations that arise which could be damaging to the Trust. Deliver a flexible approach in a changing environment and demonstrate daily the ability to deliver within timescales both personally and through other people. Attend meetings to take minutes on a regular basis and issue papers, agendas, action points. To concentrate for prolonged periods of time between an hour to up to 4 hours in meetings and recording minutes. To respond to requests for information from a variety of sources, requiring some decision making as appropriate. Complete expense claim forms using the Trusts e-expenses system. Utilising the internet to obtain travel and hotel information on a regular basis. Booking train tickets and hotels for the Radiology Services Manager/ Deputy Radiology Services Manager Maintain an effective electronic filing system, to ensure information is accurate and up to date for future reference and archive as required. Where necessary, complete requisitions using the electronic requisitioning system (ORACLE). Provide secretariat, draw up and agree yearly schedule of meetings, book rooms and set up AV equipment, co-ordinate and issue papers, agenda, action points and minutes. Maintain excellent interpersonal skills and a sensitive and tactful approach to staff, managers and patients.

Are you looking for your next opportunity as a Nurse? Then look no further, come and join us at Hope House Children’s Hospices by playing a vital role in delivering ‘Our Mission’ helping every child with a life-threatening condition live their best life. Hope House Children’s Hospices have an opportunity for a Nurse to join our team based in Oswestry. You will join us on a full-time, permanent basis. In return, our Nurse will receive a competitive salary of between: £29,697 – £44,085 per annum, full time equivalent (dependant on experience) Hope house Children’s Hospices is a special place to work. Our hospices are bright, sunny, child-centred buildings set in spacious grounds, with sensory rooms and a hydrotherapy pool. We support more than 750 local families who are either caring for a terminally ill child, or whose child has died. Children and families are the reason we are here and we all have one thing in common, a shared dedication to providing the best care for our children and their families who use our specialist services. Our caring staff are an integral part of the care we provide at our hospices, we have a friendly and inclusive culture and you will be joining one of the most respected local charities and become part of an incredible team, who will help us deliver our mission and ensure that no one faces the death of a child alone. About the Nurse role: Hope House Children’s Hospice has an exciting opportunity for a registered Nurse (Children’s Nurses or Adult Nurses (RN) with paediatric experience) to join our care team to provide excellent specialist palliative and end of life care to children and young people. You will be a self-motivated and compassionate nurse working as part of a supportive team to provide holistic care to children and young people with complex, life-limiting conditions. Whether you are an experienced nurse looking for a new challenge, or a newly qualified nurse with a passion for palliative care, we are committed to the development of our employees and will offer you a comprehensive training package. You will continue to develop your knowledge and clinical skills enabling you to deliver the highest standards of care, which supports our values and ethos that no one should suffer the death of a child alone. Whilst maintaining and enhancing your skills, you will have the opportunity and time to build meaningful relationships with children and their families, which make these incredibly fulfilling roles. As a valued member of our team, you will be providing care to children and young people who have been diagnosed with life limiting illnesses, examples include cancer, cystic fibrosis, Batten Disease, Muscular Dystrophy and cerebral palsy. You will have the compassion and communication skills to put the needs of the child and their family at the heart of everything you do, so that we are able to provide the right care and support for them, when they need us most. What we are looking for a Nurse who: Demonstrates an understanding of the needs of children and young people with life-limiting conditions and children’s palliative care Has excellent communication skills Sets high standards of care and is a good role model In return for your commitment, we offer a great reward package, which includes Generous annual leave entitlement, starting at 34 days per annum with service increments NHS pension scheme or organisational pension scheme Blue Light Card and Staff rewards programme Cycle to Work Scheme Wellbeing services which includes staff counselling Flexible working arrangements Great development opportunities with protected time to complete training We would love to hear from you if you have a positive approach to your work and share our values of providing fair and equitable access to our services for the children, young people and families of Shropshire, Cheshire and Powys. This is a worthwhile challenge and a varied job in which your success will make a real difference, click apply today. If you would like an informal discussion about our Nurse opportunity, please contact our Head of Care, Hayley Woodcock on 01691 671999, or alternatively call our HR Team on 01691 679679 or email jobs@hopehouse.org.uk. Closing date: 23rd December 2024 Interview date: To be confirmed The successful applicant will be required to obtain an enhanced disclosure from the Disclosure and Barring Service (paid for by Hope House). Hope House Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones. Hope House Children’s Hospices has a responsibility and a commitment to safeguarding and promoting the welfare of children and young people. Hope House Children’s Hospices comply with relevant legislation, guidance and national standards relating to the recruitment of staff and volunteers working with children.

Under the direction of the Ward/ department manager the post holder is responsible for providing skilled high quality nursing care within a multidisciplinary environment, to ensure individualised and effective care is practiced. Contribute to the continuity of good team spirit and high standards of nursing care. Empowering junior staff to develop the highest possible level of clinical skills and facilitates communication within all care groups. Please see the job description for full details.

Medical services Based in Sheldon/Kenyon ward on Mondays to Fridays 09:00 17:00. There are no on-call duties but will involve day-to-day in-patient care including: - Clerking of admissions - Assessment and formulation of management/discharge plans in conjunction with the MDT - Mental capacity assessment - Management of acutely deteriorating patients - Palliative care - Meetings and case conferences with families. All the doctors working within the Medical Unit will work as a TEAM. Flexibility in cross over arrangements is expected at times of annual leave, sickness and study leave, or any other absences of colleagues. Undertaking supervision of junior doctors with the care and management of patients on the medical wards or outlying wards. Providing cover for general ward duties eg when trainee doctors obligatory training coincides with other medical staff commitments. Assisting with inpatient or day-case patients for intravenous therapies (supervision and prescribing) or specific endocrine tests; liaison with nurse practitioners involved.

Support patients and their families at the time of diagnosis, progression of illness and pre and post bereavement, in conjunction with the clinical psychologist. Formulate individual management plans, including Advance Care plans and Emergency Care plans for Neuromuscular patients. Evaluate and modify management plans according to patient needs. Provide spontaneous and planned advice on housing, adaptations, care packages, education, employment, and equipment. Work autonomously and collaboratively with other members of the neuromuscular MDT Complete home visits, and/or hospice, other hospital visits as and when required The postholder will have the ability to support patients using cough assist, non-invasive ventilation and sleep monitoring equipment. Organise and participate in nurse led clinics including mobile muscle clinics, and symptom control clinics. With other members of the clinical MDT organise and support patients undergoing muscle investigations including neurophysiology, muscle biopsies, spinal surgery and sleep studies. Liaise with and make referrals to other health professionals across primary and secondary care such as community nurses, therapists, GPs and consultants. Act as a key worker for children/adolescents and adult patients whilst undergoing care at RJAH, other hospitals, community and hospice settings across the tertiary area. To help and support transition pathways across paediatric and adult services Provide accurate and detailed assessments/ reports by utilising excellent clinical knowledge and physical assessment skills. Be able to request routine investigations including blood sampling. Attend MDT meetings weekly and be able to present cases and discuss management plans Recognise and identify vulnerable children and adults, making referrals and liaising with the relevant safeguarding Trust leads. Participate in safeguarding meetings and as when required. Attending child death overview panel (CDOP) meetings as and when required. Communicate effectively using advanced skills to overcome any barriersParticipate in neuromuscular research and apply research findings to nursing practice. Active participation in local and national conferences in order to share knowledge to others and learn from others. Assist the senior CNS with the development of policies and procedures for the management of patients with neuromuscular conditions.

Medical services Based in Sheldon/Kenyon ward on Mondays to Fridays 09:00 17:00. There are no on-call duties but will involve day-to-day in-patient care including: - Clerking of admissions - Assessment and formulation of management/discharge plans in conjunction with the MDT - Mental capacity assessment - Management of acutely deteriorating patients - Palliative care - Meetings and case conferences with families. All the doctors working within the Medical Unit will work as a TEAM. Flexibility in cross over arrangements is expected at times of annual leave, sickness and study leave, or any other absences of colleagues. Undertaking supervision of junior doctors with the care and management of patients on the medical wards or outlying wards. Providing cover for general ward duties eg when trainee doctors obligatory training coincides with other medical staff commitments. Assisting with inpatient or day-case patients for intravenous therapies (supervision and prescribing) or specific endocrine tests; liaison with nurse practitioners involved.

To assist Radiographer in the imaging room. Liaise with relevant staff/nurses/Consultants. To escort patients within the Radiology clinical imaging areas, changing cubicles and examination rooms. To assist with the moving of beds and wheelchairs and assisting the patient onto the imaging table. To ensure the continuous flow of patients through the Radiology rooms. To reassure the patient and provide basic information. To ensure the relevant documentation follows the patient. To maintain the tidiness and cleanliness of the examination room. To maintain patient confidentiality at all times. To comply with Health and Safety rules, the local rules for the protection of persons against ionising radiation, and the agreed policies and procedures of the Trust.

Job Title:Advanced Practitioner Sonographer Reports to: Superintendent Sonographer Location:Location will be dependant of area recruited. This is dictated by current ICB contracts. The Company: Physiological Measurements Limited is an award winning, dynamic and vibrant health services provider, with a ground-breaking vision for the future, where individuals are enabled to succeed and are rewarded and recognised for their contribution to our business. Our core purpose is to make people healthier and to enhance and protect their lives. From people to products and processes, we aspire to deliver on our purpose in everything we do. Working for PML as a you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. Job Purpose Physiological Measurements Ltd have extensive and award-winning experience in delivering community diagnostics, in particular community non-obstetric ultrasound services. This role will deliver community NOUS ultrasound services aligned to our successful integrated patient pathway, providing patients with high quality investigations close to home. This role will perform non-obstetric ultrasound investigations including: General Abdominal Gynaecology Renal/Bladder/Prostate Testicular Musculoskeletal Small parts, Lumps and bumps Vascular Principal Responsibilities To undertake and interpret diagnostic imaging independently. To formulate, issue and be accountable for clinical reports. To promote and encourage effective professional practices in the company by example and instruction. To participate in, and deliver exceptional evidence-based practice. To use accepted clinical judgment to enable independent decision-making. To assist and encourage service development and innovation. To actively participate in clinical audits and assessment where required and to liaise with referrers as needed. To have a professional and courteous manner and always to uphold the reputation of the Company. Observe confidentiality with respect to patients, GPs, local GP practices, local Trusts, NHS staff and NHS information at all times. To safeguard and promote the welfare of vulnerable adults and children you contact or are responsible for. Including direct and indirect contact. It is your responsibility to ensure all E-learning modules are kept up to date including but not limited to safeguarding, PREVENT training, data security and all mandatory training. As a community service you will work across various clinic locations throughout the week, Ability to travel independently is essential. To assist as required with the training and mentoring of new Sonographers. To assist with clinical Triage when required. To assist with clinic risk assessments where needed To plan, assess, deliver and evaluate own workload in close liaison with the Company administrators and clinical lead. To have a proactive involvement in undertaking and supporting improvements of the service and the individuals clinical practice. Person Specification Essential: Post Graduate Diploma in Medical Ultrasound or Overseas equivalent. Overseas applicants must possess IELTS Level 7 Professional Registration with HCPC/SOR/RCT Minimum of 2 years experience of Independent scanning and reporting. Possess a UK or International driving licence with a view to acquiring a UK driving licence. Ability pass an Enhanced DBS check. Desirable: Experience within specialised techniques such as MSK. Experience working within the NHS Good IT skills Company Benefits: Bonus - We offer the opportunity to receive an annual Performance and Retention bonus of £3000. 30 Days annual Leave including Bank Holidays Potential for Company car Mileage allowance Further training and development Opportunity to support with MSK qualification. Assistance with initial settling costs for Overseas applicants including accommodation and an annual return flight. Safety and Quality To maintain and promote a high standard of clinical practice and patient care. To maintain good and effective professional practices. To ensure consistent operation of policies and standards. To assist in carrying out Quality Assurance Programmes in line with best practice. To have technical expertise of equipment used, (a) to ensure its proper and safe use (b) in order to identify any malfunction and act appropriately. Risk Management The Management of risk is the responsibility of everyone and will be achieved within a progressive, honest and open environment. Staff will be provided with the necessary education, training and support to enable then to meet this responsibility. Staff should be familiar with the Serious Untoward Incident Policy Disaster Recovery Policy and Procedure Fire Policy Responsibilities for Health and Safety The post holder is responsible for ensuring that all duties and responsibilities of this post are carries out in compliance with the Health & Safety at Work Act 1974, Statutory Regulations and Company Policy and Procedures. This will be supported by the provision of training and specialist advice where required. Professional Development To be fully conversant with current techniques, clinical advances pathology, physiology and changing trends in Radiography and ultrasound Imaging. To attend both Company Staff and Commissioner Meetings if required.

Manage own workload in a designated highly specialist area without supervision as appropriate using all forms of knowledge, skills and experience required in order to be able to undertake the duties competently. To demonstrate a complex level of communication and relationship skills promoting and maintaining effective liaison throughout the Unit team and with the wider multidisciplinary team. Ensure the Health and Safety of all staff, patients and visitors. Reporting all incidents/accidents/near misses to the team leader. Document and monitor the safe use of equipment and economic use of supplies. Provide accurate and timely collection and submission of appropriate Theatre activity data, using appropriate manual and computerised systems. To ensure safe quality care is provided for patients within the Unit as Trust and Unit policy. To maintain an understanding of and adhere to all Trust and Unit policies and procedures and ensure attendance of mandatory annual training e.g. Fire, Manual Handling, CPR etc. To have an understanding of Risk Management and to participate in the identification/analysis of risk.

Be responsible for the management and delivery of Pharmacy education and training Facilitate and deliver training and act as a designated supervisor for trainee and foundation level pharmacists Develop education and training materials including reports relating to the management of the medicines in the Trust and undertake research and audit to support innovative practice and sustain robust medicines management systems and processes. Manager related training provision to all operation staff within the Trust. Support the department with clinical activities ensuring accuracy, legality, safety and efficacy of prescribed medication in line with local and national procedures Support with pharmacy practice-based audit and research within the department. Act as an operational lead in any relevant aspects of regulatory audit (internal and external). Support the medication safety agenda, collaborate on monitoring system and provision of information to support a reduction in avoidable harm resulting from inappropriate medicines use across the Trust. Work to deliver the medicines clinical governance plans which support safe and effective pharmacy and medicines optimisation services to patients. This involves close liaison with the medicines safety officer and multidisciplinary teams working across the Trust. Lead serious incident reviews where appropriate and provide a quality assurance function for incident reviews involving medicines. Support multidisciplinary teams to investigate incidents to enable the root cause to be understood and appropriate plans to be established to mitigate future risks.

The typing of clinic letters, operation notes, pre operative notes, ward notes and other letters of varied medical terminology, efficiently and accurately through audio digital dictation distributing as necessary to the relevant healthcare professionals and patient with the target time. The use of the Trust's computer systems. To send and receive confidential patient information to and from other healthcare organisations, patients, carers and relatives. Manage paper based or electronic diaries for the Consultant and their Team. To liaise with Consultant and their Team regarding on call rota. Process incoming mail. Ensure all referrals and internal referrals are passed to the appropriate Booking Team. Deal with telephone calls into the hospital, a first point of contact. Regularly check digital dictating system for urgent work and prioritise workload.

Are you looking for your next opportunity as a Health Care Support Worker? Then look no further, come and join us at Hope House Children’s Hospices by playing a vital role in delivering ‘Our Mission’ helping every child with a life-threatening condition live their best life. Hope House Children’s Hospices have an opportunity for Health Care Support Workers to join our team based in Oswestry. You will join us on either a full-time or part-time, permanent basis. You will be required to work twelve and a half hour shifts both days and nights within this role. In return, our Health Care Support Worker will receive a competitive rate of £23,327- £25,706 FTE per annum (dependant on experience). Hope House Children’s Hospice is a centre of excellence for children’s palliative care ensuring every family facing the death of a child gets the very best care and support when and where they need it. No one should face the death of a child alone. About the Health Care Support Worker role: We have a fantastic opportunity for motivated and dedicated Health Care Support Workers to join our care team at our Hospice in Oswestry, to provide excellent specialist palliative and end of life care to children and young people. You will be a passionate and caring Health Care Support Worker working within our friendly and experienced team, providing holistic care to children and young people. We are a centre of excellence offering a fully equipped child-centred environment set in beautiful spacious grounds. What we are looking for a Health Care Support Workers who: To provide high quality care in accordance with the child/young person’s individual care-plan under the supervision of an appropriately qualified registered nurse. To act as a key worker supporting families through advocating, navigating and signposting them to services to meet their needs within their community. To participate fully in meeting the play, recreational and learning activities for the child/young person, utilising all resources available and in collaboration with the play leaders. To assist in the checking & administration of medicines under the supervision of Registered Nurses and undertake all relevant training required to support safe medicines management. You will have previous experience of care work, particularly with children or young people and/or complex needs. You will have the compassion and communication skills to put the needs of the child and their family at the heart of everything you do, so that we are able to provide the right care and support for them, when they need us most In return for your commitment, we offer a great reward package, which includes: Generous annual leave entitlement, starting at 34 days per annum with service increments NHS pension scheme or organisational pension scheme Blue Light Card and Staff rewards programme Cycle to Work Scheme Wellbeing services which includes staff counselling Flexible working arrangements Great development opportunities Closing date: 10th November 2024 Interview date: TBC If you think you have what it takes to be our Health Care Support Worker then please click ‘apply’ now! We are welcoming informal discussions with one of our Nursing Sisters, contact them on 01691 671999. We’d love to hear from you! The successful applicant will be required to obtain an enhanced disclosure from the Disclosure and Barring Service (paid for by Hope House). Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones. Hope House Children’s Hospices has a responsibility and a commitment to safeguarding and promoting the welfare of children and young people. Hope House Children’s Hospices comply with relevant legislation, guidance and national standards relating to the recruitment of staff and volunteers working with children.