Total 18 administrative clerical job vacancies in trafford park greater manchester m32 0yq

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guidethat sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk. Were looking forward to hearing from you!

DUTIES AND RESPONSIBILITIES Responsible for registering and triaging new patients to The Christie on the appropriate patient administration system including routine use of case note tracking system. Adhere to all written instructions on the proforma with regard to scheduling and booking of appointments. Responsible for the retrieval of outside notes and films and reports as requested. To contact patients by phone with regard to their appointments and to annotate in CWP. To book patients transport as per protocol and request interpreters as appropriate File all relevant paperwork into patient case notes appropriately. Print out and copy relevant paperwork that has been requested via the SARsteam. Collate and disseminate all incoming and outgoing correspondence appropriately. To deal effectively with all telephone calls in conjunction with the cancellation and rebooking of patients treatments and appointments, and effectively communicate queries from patients, GPs, Hospices and other outside agencies Develop positive and working relationships with managerial, non-clinical and clinical staff across the Trust Show compassion and understanding when exposed to destressing/emotional and unpleasant circumstances taking personal action/escalation to resolve patient issues concerns or complaints. Communicate sensitive information in a diplomatic manner with departments both internally and externally. Work flexibly on a rota as and when required. Work independently at times. General reception duties booking patients into clinics and outcoming appointments. Contribute to the training of new members of staff within a given area as required. Work with managers and administrative staff to review working practices, identify new improved ways of working, find solutions to problems and improve quality and range of services. Undertake general clerical tasks as delegated by the Clinical PAs and Clinical Administrators, to contribute to the smooth running of the team. Ensure that confidentiality is maintained at all times of all written, verbal and electronic information in line with the Trust policies; awareness of data protection and General Data Protection Regulations (GDPR). This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification.

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

DUTIES AND RESPONSIBILITIES To be responsible for the clinic preparation for blocks of clinics, ensuring that these clinics are prepared on time for patient attendances. To be responsible for ensuring that 100% of all necessary paperwork required for the clinic is achieved. Adhere to all written instructions on the clinic outcome forms with regard to completing blood forms. Maintain a master template of bloods required for each clinic. To ensure all paperwork for clinics are in good order. To support the Medical Secretaries to manage clinic appointments, including amending appointments and making urgent follow-up appointments on Careflow. To complete scanning of documents into patient record as requested. Assist secretarial teams with outgoing correspondence when necessary. Undertake general clerical tasks and support for the Support Manager, Assistant Service Manager and Medical Secretaries and Support Secretaries to contribute to the smooth running of the team. To help cover during exceptionally busy periods, for annual leave and sickness for other Clerical Officers whilst maintaining their own role. To work on ones own initiative as well as part of a team. To have a good knowledge of Health Records systems, CWP and Careflow. To have the ability to communicate with all medical staff, research nurses, medical secretaries and other hospital departments. Contribute to the training of new members of staff as required. Work with managers and administrative staff to review working practices, identify new improved ways of working, find solutions to problems and improve quality and range of services. To have a good understanding of the different specialties and some knowledge of the treatment pathway that the patients follow. To pull patient notes and create new case notes for new patients, when requested. To communicate with all service users with empathy, tact and diplomacy. This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification.

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

DUTIES AND RESPONSIBILITIES Responsible for scheduling and booking appointments using the Radiology Information System and distribution of Radiology examination literature to patients, ensuring any previous examinations are retrieved and ready for the radiographers prior to the appointment. Responsible for receiving patients at reception, informing appropriate staff of their arrival and dealing with any concerns the patient might have. Responsible for direct booking of appointments negotiation of future appointments with the patient on a face-to-face basis using the electronic diary. Responsible for ensuring patient appointments are given within agreed target times and following agreed escalation policies when appropriate. Responsible for the receipt of requests through both the electronic Order Comms system and paper requests. Constant review and update of the Order Comms system is required for incoming messages regarding requests. Responsible for obtaining up-to-date test results, arranging admission and cytology services where necessary for patients attending for some ultrasound and X-ray intervention procedures. Responsible for importing and exporting images to and from PACS using the Trusts intranet based request form and e-mail systems to record this activity. Responsible for importing and exporting images to and from PACS using the national Burnbank Image Exchange Portal (IEP); and logging details of the import and export onto the Trusts intranet based requesting system. Responsible for downloading and encrypting patient data onto CDs from PACS for legal purposes and for sending to other Trusts that are not electronically linked. Retrieval of images/reports for research and teaching purposes, which are undertaken by the consultant radiologists, specialist registrars and medical students within the department, ensuring that these are tracked appropriately to a specific location, if needed. Uploading and downloading images on to PACS from CDs and IEP and digitising hard copy films so that the radiologists can access the images through PACS for reporting. Obtain case notes, images and reports for radiologists within the department for specialist examination reviews. Use of MEDWAY and Clinical Web Portal (CWP) patient administration systems as a reference tools Answer telephone enquiries, both internal and external, from members of staff of all levels, departments, patients/relatives and other hospitals, referring them to a manager only when necessary. To maintain and improve communication links between Radiology and other departments throughout the Trust. Liaise with other staff in and outside the department to ensure all information is available for daily multidisciplinary (MDT) meetings. Contribute to the training of new members of staff within the department, as required. Work with Office Administrator/Secretarial & Clerical Team Leader to review working practices, identify new improved ways of working and find solutions to problems. To monitor and maintain appropriate levels of stationery as and when necessary. Undertake any other duties commensurate with the post, within reason, when called upon by the Office Administrator, Secretarial & Clerical Team Leader and Principal Radiographers, to assist in maintaining a high standard of service, following appropriate training. To participate in the Trusts mandatory training. Any other duties, which after discussion, might be reasonably requested to maintain the smooth running of the department.

DUTIES AND RESPONSIBILITIES Responsible for scheduling and booking appointments using the Radiology Information System and distribution of Radiology examination literature to patients, ensuring any previous examinations are retrieved and ready for the radiographers prior to the appointment. Responsible for receiving patients at reception, informing appropriate staff of their arrival and dealing with any concerns the patient might have. Responsible for direct booking of appointments negotiation of future appointments with the patient on a face-to-face basis using the electronic diary. Responsible for ensuring patient appointments are given within agreed target times and following agreed escalation policies when appropriate. Responsible for the receipt of requests through both the electronic Order Comms system and paper requests. Constant review and update of the Order Comms system is required for incoming messages regarding requests. Responsible for obtaining up-to-date test results, arranging admission and cytology services where necessary for patients attending for some ultrasound and X-ray intervention procedures. Responsible for importing and exporting images to and from PACS using the Trusts intranet based request form and e-mail systems to record this activity. Responsible for importing and exporting images to and from PACS using the national Burnbank Image Exchange Portal (IEP); and logging details of the import and export onto the Trusts intranet based requesting system. Responsible for downloading and encrypting patient data onto CDs from PACS for legal purposes and for sending to other Trusts that are not electronically linked. Retrieval of images/reports for research and teaching purposes, which are undertaken by the consultant radiologists, specialist registrars and medical students within the department, ensuring that these are tracked appropriately to a specific location, if needed. Uploading and downloading images on to PACS from CDs and IEP and digitising hard copy films so that the radiologists can access the images through PACS for reporting. Obtain case notes, images and reports for radiologists within the department for specialist examination reviews. Use of MEDWAY and Clinical Web Portal (CWP) patient administration systems as a reference tools Answer telephone enquiries, both internal and external, from members of staff of all levels, departments, patients/relatives and other hospitals, referring them to a manager only when necessary. To maintain and improve communication links between Radiology and other departments throughout the Trust. Liaise with other staff in and outside the department to ensure all information is available for daily multidisciplinary (MDT) meetings. Contribute to the training of new members of staff within the department, as required. Work with Office Administrator/Secretarial & Clerical Team Leader to review working practices, identify new improved ways of working and find solutions to problems. To monitor and maintain appropriate levels of stationery as and when necessary. Undertake any other duties commensurate with the post, within reason, when called upon by the Office Administrator, Secretarial & Clerical Team Leader and Principal Radiographers, to assist in maintaining a high standard of service, following appropriate training. To participate in the Trusts mandatory training. Any other duties, which after discussion, might be reasonably requested to maintain the smooth running of the department.

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

DUTIES AND RESPONSIBILITIES Responsible for scheduling and booking appointments using the Radiology Information System and distribution of Radiology examination literature to patients, ensuring any previous examinations are retrieved and ready for the radiographers prior to the appointment. Responsible for receiving patients at reception, informing appropriate staff of their arrival and dealing with any concerns the patient might have. Responsible for direct booking of appointments negotiation of future appointments with the patient on a face-to-face basis using the electronic diary. Responsible for ensuring patient appointments are given within agreed target times and following agreed escalation policies when appropriate. Responsible for the receipt of requests through both the electronic Order Comms system and paper requests. Constant review and update of the Order Comms system is required for incoming messages regarding requests. Responsible for obtaining up-to-date test results, arranging admission and cytology services where necessary for patients attending for some ultrasound and X-ray intervention procedures. Responsible for importing and exporting images to and from PACS using the Trusts intranet based request form and e-mail systems to record this activity. Responsible for importing and exporting images to and from PACS using the national Burnbank Image Exchange Portal (IEP); and logging details of the import and export onto the Trusts intranet based requesting system. Responsible for downloading and encrypting patient data onto CDs from PACS for legal purposes and for sending to other Trusts that are not electronically linked. Retrieval of images/reports for research and teaching purposes, which are undertaken by the consultant radiologists, specialist registrars and medical students within the department, ensuring that these are tracked appropriately to a specific location, if needed. Uploading and downloading images on to PACS from CDs and IEP and digitising hard copy films so that the radiologists can access the images through PACS for reporting. Obtain case notes, images and reports for radiologists within the department for specialist examination reviews. Use of MEDWAY and Clinical Web Portal (CWP) patient administration systems as a reference tool. Answer telephone enquiries, both internal and external, from members of staff of all levels, departments, patients/relatives and other hospitals, referring them to a manager only when necessary. To maintain and improve communication links between Radiology and other departments throughout the Trust. Liaise with other staff in and outside the department to ensure all information is available for daily multidisciplinary (MDT) meetings. Contribute to the training of new members of staff within the department, as required. Work with Office Administrator/Secretarial & Clerical Team Leader to review working practices, identify new improved ways of working and find solutions to problems. To monitor and maintain appropriate levels of stationery as and when necessary. Undertake any other duties commensurate with the post, within reason, when called upon by the Office Administrator, Secretarial & Clerical Team Leader and Principal Radiographers, to assist in maintaining a high standard of service, following appropriate training. To participate in the Trusts mandatory training.

To ensure the provision of a comprehensive, high quality and efficient administrative and secretarial service for Paediatric Ent Department. To work as part of a team ensuring that adequate cover is provided for administrative/secretarial colleagues during planned absence, sickness, or workload pressures

DUTIES AND RESPONSIBILITIES Exchange information with patients and staff on the admission and discharge of patients, both verbally and in written format Communicate complex information about appointments schedules to patients Communicate with patients who may be anxious, angry or upset Exchange relevant information with GPs and other health professionals Deal compassionately with distressing situations Liaise with other members of staff regarding case notes and patient visits Ensure that all new referrals are registered within 24 hours of receipt, and scanned onto the Patient Administration System (CareFlow) and CWP. Liaise with referring Trusts regarding any outstanding patient reports as per Minimum Data Set (MDS) requirements. Maintain patient confidentiality at all times Resolve issues arising in own role, such as cancellation of patient appointments and missing patient notes Use own initiative to liaise with clinical staff and other colleagues where necessary regarding patient queries Use patient information systems to assist patients and staff with solving issues Apply knowledge to correctly code treatment appointments and first definitive treatments Assess patients demographic details and alert management if they do not reach eligibility criteria for treatment in the NHS Plan for patient admissions, appointments and discharge Make alterations to clinic structure to accommodate arrival of unexpected patients Undertake general administrative duties e.g. collating and disseminating incoming and outgoing correspondence, filing paperwork, to contribute to the effective operation of the team. Ensure that annual leave does not occur at the same time as colleagues Update information, admitting discharging and transferring patients on the patient information system. Work in patient information system, requiring standard keyboard skills Use office equipment including PCs, and phones Provide comprehensive advice to patients/relatives regarding appointments Signpost patients to other areas of hospital Follow all relevant policy and legislation Work collaboratively with colleagues to ensure policies are adhered to To provide induction support to new post holders Demonstrate workplace routines to less experienced members of staff Undertake surveys/audits as necessary to own work Post holder is expected to follow all relevant protocols, SOPs and standard practice. Support Manager is available as point of reference for any queries and will meet regularly with staff Plan and organise own time and workload activity with prioritisation and liaising with team members Use own initiative to solve problems and answer staff and patient enquiries

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

Monitor inboxes as required for safeguarding invites, smoke free and perinatal mental health team Ensure telephone answered timely and professionally. Assist with booking appointments as necessary Keep organised working environment Keep and maintain accurate spreadsheets Adhere to Trust Policies, Procedures and Guidelines Ensure compliance with Mandatory training requirements in accordance with Trust Policy Compliance with Trust Policies and Procedures including the Code of Conduct Compliance with the Data Protection Act 1998 and Information Governance the post holder is not entitled to use for their own benefit or gain, or to divulge to any persons, firm or other organisation whatsoever, any confidential information belonging to the Trust or relating to the Trusts affairs or dealings which may come to their knowledge during employment