Total 69 job vacancies by Moladin

PT Moladin Finance Indonesia (formerly PT Pro Car International Finance) is part of the Moladin Group. MOFI is a finance company that provides financial services to anyone, anywhere, and anytime. MOFI products are fully digital with innovative, flexible and effective processes. Since changing to Moladin Finance Indonesia in April 2023, MOFI has focused on meeting consumer needs, both productive needs through investment and working capital financing facilities, as well as other needs through multipurpose financing facilities. MOFI is licensed and supervised by OJK.

Moladin is searching for a Legal Credit Senior Counsel! You will be responsible for ensuring that Moladin's operations and transactions are in compliance with all relevant regulations and legislation. You will play a critical role in ensuring the company is operating within the legal framework while maintaining the highest standards of ethics.

• Develop, maintain, and implement legal credit operational programs, including policies and guidelines, documentation, training logs, and related policies/procedures.
• Prepare legal opinion and assistance on financing contracts based on the applicable law and regulations, including drafting, reviewing, advising and obtaining the perfection of the financing and security legal documentations.
• Manage, monitor and administer the public notary to ensure the effective and efficient processing of the financing contracts, collateral checking and pledging documentations including to ensure “zero mistakes documentation” to secure the interest of the creditor when exercising its rights to a Non Performing Financing debtor. 
• Managing internal operations process with credit analyst, appraisal and custodian team to ensure an effective service level agreement based on the company standard operating procedures.
• Provide regular reporting to the management and submit accurate and timely reports to regulators (as applied) to ensure the avoidance of sanctions/fines from regulators.
• Monitor changes in laws, regulations, and industry best practices to ensure the company remains up-to-date and compliant.
• Liaise with external regulators such as the Land National Office, Ministry of Law and Humans Rights, Courts, and other related government agencies.

• Bachelor’s Degree/University degree or equivalent experience.
• Minimum of 5-10 years of relevant experience in the Legal Credit and/or Operation function of financial institutions, preferably Multifinance Company and/or Banks.
• Solid understanding of applicable laws, regulations, and industry standards, with a focus on legal credit, compliance, and corporate governance.
• Exceptional attention to detail, highly responsible, with strong integrity, commitment and discipline.
• Passionate about delivering high-quality work and exceeding expectations in a fast-paced environment.
• Strong communication skills, both oral and written, with the ability to effectively communicate advice backed up by sound judgment.

• Manage the company's accounts payable to ensure all payments are made accurately and on time.
• Review and verify documents such as settlement CAs, invoices with all supporting documentation, etc.
• Maintain accurate and up-to-date records of all accounts payable transactions.
• Assist in the month-end close process by preparing necessary journal entries and account reconciliations for items such as cash advances, settlements, reimbursements, etc.
• Collaborate with other departments to resolve any issues related to accounts payable.
• Prepare reports for the closing process and reconcile them with the Trial Balance.
• Manage and maintain organized filing of any documents related to payment transactions.

• Bachelor Degree in Economic, Accounting with min GPA 3.00
• Minimum 1 year work experience in the similar role, preferably in the financial services especially in lending industry.
• Proficiency in Microsoft Excel and other accounting software.
• Familiarity with financial regulations and understanding of taxation is preferred.
• Strong organizational and time management skills.
• Effective communication abilities with other departments.

• Conduct New Joiner Training.
• Provide Refreshment Training and Coaching for existing employees.
• Identify problems and investigate findings regarding visit quality.
• Analyze the results of field collector visits.
• Check and ensure that all documents for newly recruited field officers are in place and properly archived.
• Update & Review Training Material on a monthly basis.

• Bachelor's degree or equivalent experience required, preferably in finance, banking, or a similar field.
• At least 2 years of experience as a Trainer, Investigator, or QC.
• Strong interest in the financial technology industries.
• Proficiency with Microsoft Office, Google Sheets, and Google Drive.
• Excellent presentation skills.
• Exceptional communication skills.
• Strong analytical skills.
• Effective coaching, facilitation, and team-building skills.
• Fluent in both Bahasa and English (preferably).
• Professional demeanor and appearance.
• Strong presentation skills.

• Melakukan kunjungan dan merekrut dealer potensial.
• Menjelaskan tentang bisnis dan produk consignment Moladin Digital Indonesia.
• Membantu dealer dalam proses transaksi pembelian (buyout) dan penjualan (sellout).
• Mempertahankan hubungan yang baik dengan dealer partner.
• Melakukan pemantauan inventaris unit di dealer partner.

• Minimal lulusan SMA/SMK atau setara.
• Wajib memiliki pengalaman minimal 1 tahun sebagai sales di perusahaan multifinance/otomotif/perbankan/koperasi/asuransi.
• Memiliki kemampuan dalam menjalin hubungan yang baik dengan dealer kendaraan.
• Memiliki integritas tinggi dan kemampuan kerjasama yang baik.
• Terbiasa bekerja dengan target penjualan.
• Memiliki kendaraan bermotor dan SIM C.

Notes

• Batas waktu pendaftaran lowongan berakhir pada hari Kamis, 28 Maret 2024.
• Langkah berikutnya setelah apply adalah pengisian formulir seleksi yang akan dikirimkan melalui email. Pastikan untuk memeriksa email Anda secara berkala.

We are seeking a dynamic and experienced Customer Experience Supervisor to join our team. The Customer Experience Supervisor will play a pivotal role in ensuring the highest standards of service delivery to our valued customers and dealers. This individual will be responsible for overseeing the Customer Service Team, managing escalations, collaborating with various departments, and maintaining overall team performance.

Responsibilities

• Ensure efficiency, effectiveness, and excellence in service delivery.
• Handle escalated customer inquiries and complaints promptly and professionally, seeking resolution in a timely manner.
• Collaborate closely with cross-functional teams such as Product, Operations Planning, Business Team, and others to address customer issues and improve processes.
• Develop and implement strategies to enhance the overall customer experience and satisfaction.
• Monitor key performance indicators (KPIs) and metrics to evaluate team performance and identify areas for improvement.
• Provide regular coaching, feedback, and training to team members to foster their professional growth and development.
• Establish and maintain strong relationships with internal stakeholders to facilitate seamless communication and collaboration.
• Conduct regular performance evaluations and performance management activities for team members.
• Stay updated on industry trends, best practices, and emerging technologies to continuously improve customer service operations.

• At least 3 years of experience in the Customer Service industry.

• At least 1 year of experience as a Team Leader, Supervisor, or equivalent position.
• Experience in the Financing Business sector is highly desirable.
• Knowledge about OJK (Otoritas Jasa Keuangan) Regulations is a must.
• Proven experience in handling escalations and resolving customer issues effectively.
• Excellent communication and interpersonal skills, with the ability to effectively interact with customers and internal teams.
• Strong problem-solving skills and the ability to think critically and strategically.
• Demonstrated ability to lead, motivate, and develop a team of customer service professionals.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Exceptional organizational skills and attention to detail.
• Commitment to delivering outstanding customer experiences and driving customer satisfaction.

Moladin is Indonesia’s leading used car fintech and marketplace. We are transforming the used car industry by empowering all players using our proprietary operational, financing, AI and IoT capabilities. We target to continue to grow strongly and explore more opportunities in the coming years. As a Tech start-up, we have one of the most seasoned and deep management teams plus have received strong financial backing from top investors including Sequoia Capital, Rocket Internet, East Ventures, Northstar and DST Global. We have offices based in Indonesia and an office in Singapore. Please refer to our website at https://moladin.com/en/ for more information.

Responsibilities

• Collaborate with a diverse range of stakeholders as a discussion partner to effectively plan, strategize, and drive the growth of the business through facilitating data-driven decision-making.
• Retrieve, sanitize, and analyze extensive datasets.
• Create and implement interactive dashboards to track and monitor key performance metrics.
• Effectively communicate findings and insights to both technical and non-technical stakeholders.

• Minimum of 2 years of experience working as a Business Intelligence, Data Analyst, or in similar roles.
• ⁠⁠Bachelor's degree or above in a quantitative field (e.g., Computer Science, Statistics, Mathematics, Engineering) or related fields.
• ⁠⁠Proficiency in SQL querying is essential.
• ⁠⁠⁠Familiarity working with BI tools (e.g Google Sheets, Tableau, Metabase, Looker) highly desirable.
• Capability to converse in both English and Bahasa Indonesia for effective communication with internal stakeholders.

• Responsible for delivering a high-quality data entry process for loan applications and document uploads into the system.
• Coordinate with various individuals such as surveyors, credit analysts, branch managers, and marketing teams to support operations.
• Review loan applications to ensure data and document completeness, meeting target SLA times.
• Safeguard all loan documents according to standard operating procedures and provide requested documents promptly for audits.
• Safely store collateral documents temporarily at the branch before transferring them to the Head Office.
• Act as a customer service representative at the branch, liaising with the Head Office's customer experience team to address customer issues and questions.
• Responsible for day-to-day branch operations processing, including generating reports and reconciling payments and costs.
• Ensure all contracts, payment information, and welcome packs are sent to customers promptly.

• At least a Bachelor's Degree from a reputable university with an excellent GPA, preferably in accounting, finance, economics, or business administration.
• Proficient in Microsoft Office, including Word and Excel, with advanced knowledge of functions such as PIVOT and VLOOKUP.
• Demonstrated experience in managing large data sets.
• Meticulous attention to detail and adherence to given procedures.
• Strong communication skills and ability to effectively communicate process recommendations in operational areas.

• Maintaining and monitoring the entire application process, channel performance, and approval rate

• Working closely with various stakeholders, such as Sales, Operations, and the Credit Team, to develop and implement initiatives that enhance the acquisition process
• Assisting in the development of credit-related policies and regulations
• Supervising and actively participating in the creation of reports, documents, and communication efforts related to new or updated policies and regulations

• Candidates are required to have a minimum of a Bachelor's Degree from a reputable university.
• At least 1 year of experience in a related field is necessary, preferably in the Banking/Multifinance/Financial Company sector.
• Strong analytical skills, self-motivation, good communication, and interpersonal skills are important qualifications.
• Knowledge and understanding of IKNB regulations is a must.

• Maintain and oversee the daily targets for Plan Disbursement / Go Live and ensure adherence to committed SLAs.
• Provide coaching, mentoring, and guidance to foster the development of Branch Operations skills and knowledge.
• Collaborate with the Customer Experience Team to resolve inbound tickets related to operational processes.
• Assist the Operation Head in creating and maintaining standard operating procedures (SOPs) and other operational documentation, ensuring clarity, conciseness, and accuracy.
• Support the Operation Head in devising and implementing innovative solutions to streamline processes and enhance efficiency, while continuously monitoring and evaluating their effectiveness.
• Aid the Operation Head in managing the operational processes.

• Minimum a Bachelor's degree from a reputable university.
• Proven experience in multifinance operations is essential.
• Thorough understanding of the multifinance industry, including knowledge of regulatory requirements.
• Proficiency in credit processes and underwriting, including loan submission, documentation, policy analysis, approval analysis, and collateral security.
• Demonstrated ability to develop and implement efficient operational processes.
• Excellent analytical and problem-solving skills.
• Keen attention to detail and strong interest in analyzing customer data.
• Highly responsible, with integrity, commitment, and discipline.

• Memastikan dokumen kendaraan sesuai dengan fisik kendaraan.
• Menganalisis hasil pengecekan kendaraan yang telah dilakukan oleh inspector untuk pengajuan pembelian kendaraan.
• Melakukan pelaporan ketika terjadi kejanggalan dalam proses pengecekan.
• Berkoordinasi dengan beberapa divisi lain untuk melakukan tindak lanjut.
• Memantau dokumen kendaraan setelah pengajuan pembelian selesai.
• Menyimpan kertas kerja hasil pengecekan sebagai bukti yang sah.

• Latar belakang pendidikan terakhir minimal Diploma 3 (semua jurusan).
• Memiliki kemampuan komputer yang baik, terutama dalam Microsoft Excel.
• Memiliki latar belakang pengalaman kerja sebagai document control merupakan nilai tambah.
• Memiliki kemampuan berpikir kritis dan sistematis.
• Memiliki penampilan yang baik, bermotivasi tinggi, siap bekerja di bawah tekanan, dan menghadapi tenggat waktu yang ketat.
• Memiliki komunikasi yang baik, keterampilan interpersonal yang baik, dan mampu bekerja dalam tim.

• Maintain and improve various internal frameworks, tools, and platforms relied by product engineering teams in their software development life cycle.
• Collaborate with product engineering teams to discover common problems and/or potential improvements, as well as building the solutions and/or the improvements.
• Collaborate with cross-functional central teams to ensure we have embedded relevant best practices and removed vulnerabilities in our backend systems.
• Conduct research and experimentation on new technologies, solutions, and practices to further optimize backend engineering to deliver business value.
• Provide support to product engineering teams on technology migration and transformation.
• Share your knowledge through documentation, knowledge base articles, blogs, and presentations.

• A degree in Computer Science or equivalent from a reputable university.
• Deep understanding of software engineering concepts, design patterns, architectures, and best practices.
• Deep understanding of continuous delivery concepts and best practices.
• Passion in software engineering and desire to continuously improve.
• Excellent analytical thinking and problem solving skills.
• Excellent research and experimentation skills.
• Comfortable working with the entire SDLC technology stack.
• Comfortable working with cross-domain, cross-functional, and international teams.
• Excellent verbal and written communication skills in English.
• Excellent project planning and management skills.
• Knowledge and experience in Go, Python, Bashcript and Node.js is a plus.
• Knowledge and experience in RDBMS and NoSQL databases is a plus.
• Knowledge and experience in GCP and On Premis Infrastructure is a plus.
• Knowledge and experience in Terraform, Python, Ansible is a plus.

PT Moladin Finance Indonesia (formerly PT Pro Car International Finance) is part of the Moladin Group. MOFI is a finance company that provides financial services to anyone, anywhere, and anytime. MOFI products are fully digital with innovative, flexible and effective processes. Since changing to Moladin Finance Indonesia in April 2023, MOFI has focused on meeting consumer needs, both productive needs through investment and working capital financing facilities, as well as other needs through multipurpose financing facilities. MOFI is licensed and supervised by OJK.

Moladin is searching for a Legal Credit Senior Counsel! You will be responsible for ensuring that Moladin's operations and transactions are in compliance with all relevant regulations and legislation. You will play a critical role in ensuring the company is operating within the legal framework while maintaining the highest standards of ethics.

• Develop, maintain, and implement legal credit operational programs, including policies and guidelines, documentation, training logs, and related policies/procedures.
• Prepare legal opinion and assistance on financing contracts based on the applicable law and regulations, including drafting, reviewing, advising and obtaining the perfection of the financing and security legal documentations.
• Manage, monitor and administer the public notary to ensure the effective and efficient processing of the financing contracts, collateral checking and pledging documentations including to ensure “zero mistakes documentation” to secure the interest of the creditor when exercising its rights to a Non Performing Financing debtor. 
• Managing internal operations process with credit analyst, appraisal and custodian team to ensure an effective service level agreement based on the company standard operating procedures.
• Provide regular reporting to the management and submit accurate and timely reports to regulators (as applied) to ensure the avoidance of sanctions/fines from regulators.
• Monitor changes in laws, regulations, and industry best practices to ensure the company remains up-to-date and compliant.
• Liaise with external regulators such as the Land National Office, Ministry of Law and Humans Rights, Courts, and other related government agencies.

• Bachelor’s Degree/University degree or equivalent experience.
• Minimum of 5-10 years of relevant experience in the Legal Credit and/or Operation function of financial institutions, preferably Multifinance Company and/or Banks.
• Solid understanding of applicable laws, regulations, and industry standards, with a focus on legal credit, compliance, and corporate governance.
• Exceptional attention to detail, highly responsible, with strong integrity, commitment and discipline.
• Passionate about delivering high-quality work and exceeding expectations in a fast-paced environment.
• Strong communication skills, both oral and written, with the ability to effectively communicate advice backed up by sound judgment.

Moladin is Indonesia's leading used car fintech and marketplace. We are transforming the used car industry by empowering all players using our proprietary operational, financing, AI and IoT capabilities. We target to continue to grow strongly and explore more opportunities in the coming years. As a Tech start-up, we have one of the most seasoned and deep management teams plus have received strong financial backing from top investors including Sequoia Capital, Rocket Internet, East Ventures, Northstar and DST Global. We have offices based in Indonesia and an office in Singapore. Please refer to our website at https://moladin.com/en/ for more information.

Responsibilities

• Lead data analysis projects from inception to completion, including data collection, cleansing, processing, and analysis.
• Develop and refine pricing models and algorithms to optimize pricing decisions.
• Develop predictive models and algorithms to support business forecasting, optimization, and decision-making processes.
• Collaborate closely with cross-functional teams, including Operations, Strategy, Business, Product and Engineering, to understand the business requirements and translate them into actionable insights.
• Design and develop data visualizations, dashboards, and reports to communicate findings and recommendations effectively to stakeholders.
• Stay current with industry trends, emerging technologies, and best practices in data analysis and data science, and contribute to continuous improvement initiatives within the team.
• Apply advanced statistical techniques and algorithms to identify patterns, trends, and correlations in large datasets.

• Minimum 4 years of experience with data analysis, business intelligence, or data science roles, preferably a fast-paced environment in a FinTech firm.
• Bachelor's or Master's degree in Computer Science, Statistics, Mathematics, Economics, or related field.
• Previous experience in working along with the Pricing teams is preferred, in the automotive industry.
• Understanding of the used car market, pricing dynamics, and customer behavior in the automotive industry is a plus.
• Proficiency in SQL, Github, and Python, or other programming languages for data analysis and statistical modeling.
• Experience with data visualization tools such as Tableau, Power BI, or matplotlib or seaborn is good to have.
• Strong analytical and problem-solving skills, with the ability to think critically and independently.
• Excellent communication and interpersonal skills, with the ability to present technical concepts to non-technical stakeholders.
• Proven track record of delivering high-quality analysis and actionable insights that drive business impact.
• Experience working with large datasets, structured and unstructured data, and data preprocessing techniques.
• Familiarity with basic machine learning techniques such as regression, classification, clustering, and time series analysis.

We are looking for a talented and experienced Senior Software Development Engineer in Test to join our team at Moladin Financial Services. As a Senior Software Development Engineer in Test, you will ensure the highest quality possible of our software delivery by implementing and maintaining test automation scripts. Working alongside product managers and developers, you will also enhance our quality engineering process by identifying gaps and implementing solutions to address them. If you are passionate about software quality, have a deep understanding of test automation best practices, and thrive in a collaborative environment, we want to hear from you!

Responsibilities

• Design and implement comprehensive test plans and test cases for backend and frontend development.
• Improve and maintain automation test coverage to reduce manual effort during day-to-day quality engineering.
• Identify edge cases and ensure software robustness before production deployment.
• Work closely with product managers, designers, developers, and fellow quality engineers to design test suites.
• Be involved in the entirety of the software development journey right from the inception of new features.
• Create exhaustive documentation of test reports to provide complete visibility to the stakeholders.
• Mentor the team by having tech discussions and knowledge-sharing sessions.
• Actively contribute to the hiring and onboarding process.
• Own the quality of Moladin deliverables in the form of services, web applications, and mobile applications.

• More than 4 years of experience in software testing, with at least 2 years in software test automation.
• Expertise in web and mobile application testing using test automation frameworks such as Cypress or WebdriverIO.
• Familiar with test management tools such as Allure TestOps, JIRA, or TestRail.
• Basic knowledge of Javascript and SQL.
• Exposure to the Agile development process, CI/CD tools such as Jenkins, and cloud infrastructure on Amazon Web Services or Google Cloud Platform.
• Knowledge of software performance and security testing is a plus.
• Prior experience in the financial services industry is preferred.

Moladin is Indonesia’s leading used car fintech and marketplace. We are transforming the used car industry by empowering all players using our proprietary operational, financing, AI and IoT capabilities. We target to continue to grow strongly and explore more opportunities in the coming years. As a Tech start-up, we have one of the most seasoned and deep management teams plus have received strong financial backing from top investors including Sequoia Capital, Rocket Internet, East Ventures, Northstar, and DST Global. We have offices based in Indonesia and an office in Singapore. Please refer to our website at https://moladin.com/en/ for more information. The successful candidate will be responsible for enabling data-driven business decisions by turning complex data into meaningful and easy-to-understand insights. This position offers the opportunity to join an innovative and dynamic team alongside a growing network of dealers and agents.

Responsibilities

• ETL, analyze complex data sets and develop relevant reports and dashboards to support company-wide decision-making.
• Identify data quality and data structure issues, and work with the appropriate stakeholders to address them.
• Collaborate with internal teams to understand their reporting needs and proactively identify opportunities for analysis.
• Maintain and improve existing reports and dashboards, and implement new ones.

• Minimum Bachelor’s Degree in Computer Science, Statistics, Mathematics, or in a relevant field with a strong academic track record.
• Have at least 1 year of professional experience in Business Intelligence or data-related roles.
• Highly proficient in SQL and familiarity with visualization tools like Looker Studio, Metabase, or Tableau.
• Strong analytical and problem-solving skills, with the ability to not only identify bugs but also gather insights and interpret complex data sets.
• Ability to manage multiple priorities in a fast-paced environment.
• Good communication skills and ability to collaborate effectively with cross-functional teams.
• Fluent in English.