Total 38 job vacancies by Minor International

• Excellent Career Opportunity – Global Company, Extensive Growth Aspirations
• 50% discounts on accommodation across all Minor Hotel brands in ANZ, Global discounts & Birthday leave!
• Work in the Heart of the Brisbane CBD at Our Iconic Oaks Brisbane on Charlotte Suites.  

We are looking for an experienced leader to fill the role of Hotel Manager at our Oaks Brisbane on Charlotte Suites. We are seeking a positive person with high standards and an ability to build a team to run the business at its optimum efficiency. 

About the role:

• You will draw on your passion, initiative, drive and strategic approach to deliver a great product for our guests
• Manage the day-to-day profitability, presentation and operation of the entire property
• Manage financial forecasting, rostering, and implementing promotions to increase sales
• Developing and managing the property team to reach their highest potential
• Responsible for making strategic decisions relating to increasing RevPAR for the company through collating and analysing data as required

We are excited to offer a rare opportunity for a highly driven Senior Legal Counsel to join Minor Hotels' dynamic in-house legal team. Based in our Brisbane CBD office and reporting to the General Counsel, this senior role provides expert legal guidance in a fast-paced, national environment. This opportunity is ideal for a legal professional with property or hospitality experience, looking to advance their career with a global hotel group.

Starting in early 2025, you will work closely with the General Counsel to shape legal strategy, mentor the legal team, and handle complex legal matters. If you're eager to make a significant impact within a rapidly growing organisation, we encourage you to apply.

Key Responsibilities Include:

• Providing comprehensive legal advice, recommendations, and support to key internal stakeholders, including the Owners Department, Property Division (65+ properties), Leadership Team, Executive Committee, General Counsel, and Commercial Departments.
• Managing legal matters by offering expert advice, preparing, and reviewing contracts and other legal documentation.
• Keeping the General Counsel fully informed of significant legal or compliance issues arising from ongoing work.
• Drafting, negotiating, and reviewing corporate, sponsorship, software-related, and other commercial agreements, including hotel management and operational contracts.
• Drafting, reviewing, and negotiating Hotel Management Agreements (HMAs), property leases, and associated documentation.
• Supporting the legal team in managing agreements related to the acquisition or divestment of hotels, including purchase and sale agreements.
• Preparing, renewing, and assigning MLR Agreements, leases, HMAs, and franchise agreements as required.
• Providing expert advice on General Data Protection Regulation (GDPR) compliance and privacy legislation.

• Hourly Rate: $36.09 per hour plus super
• Excellent Career Opportunity – Global Company, Extensive Growth Aspirations
• 50% discounts on accommodation across all Minor Hotel brands in ANZ, Global discounts & Birthday leave!

Due to an internal promotion, we are excited to offer an excellent opportunity for an experienced customer service professional to join our team as a Front Office Supervisor at our Oaks Brisbane on Margaret Suites property. This is a full-time role with exceptional benefits and the chance to work with a passionate and talented team.

About the Role:

• Leading and supporting the front office team to provide a warm, welcoming environment and memorable experiences for our guests
• Acting as a role model for service excellence, sharing your knowledge and continually motivating the team
• Overseeing daily front office operations to ensure tasks are completed accurately and efficiently
• Managing guest arrivals and departures with a focus on smooth, positive experiences
• Addressing and resolving guest concerns in a timely and professional manner

If you are passionate about delivering outstanding service and have the experience and dedication to thrive in a dynamic team, we’d love to hear from you!

We are looking to appoint a Front Office Supervisor at our Oaks Brisbane Lexicon Suites on a Full-Time basis. This is an exciting opportunity for an experienced customer service professional to join an amazing team with excellent benefits available. 

About the role:

• Guide & support the team in providing outstanding guest welcoming and experiences
• Act as a role model, sharing your expertise and continually inspiring the team
• Ensure daily tasks are completed accurately and in a timely manner
• Conduct guest arrivals and departures
• Resolve & respond to guest complaints in a timely and professional manner

We are looking for an experienced, professional and enthusiastic Front Office Manager to lead the Front Office team at Oaks Brisbane Festival Suites. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Key Responsibilities Include:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensure they are settled in their rooms
• Maintaining professional, open and honest communication to assist guests and make accurate bookings
• Guide & support the team in providing outstanding guest welcoming and experiences.
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Resolve & respond to guest complaints in a timely and professional manner. 
• Maintain accurate guest accounts and assist with daily reporting
• Effectively manage team roster to meet budgets.
• Support Hotel Manager with recruitment

We are currently looking for a experienced and dedicated Corporate Facilities Manager to join our team at Minor Hotels. 

As the Corporate Facilities Manager, you will play a pivotal role in supporting the management and maintenance of over 60 hotels (across Australia and New Zealand), ensuring high standards in building management and compliance. This role will drive and deliver projects that enhance building operations, implement effective frameworks and processes, and streamline efficiencies across all properties. 

Your extensive experience in facilities management, building management, and a strong understanding of body corporate and strata management will be crucial driver of the success in this role.

Key Responsibilities Include:

• Manage the maintenance, operations, and upkeep of facilities for over 60 hotels across Australia & New Zealand.
• Establish and maintain relationships with property management teams, external vendors, and service providers to ensure smooth day-to-day operations.
• Oversee preventive maintenance schedules, repairs, and equipment upgrades to maintain optimal building conditions.
• Drive and deliver high-impact building management projects, focusing on sustainability, cost-efficiency, and operational excellence.
• Lead initiatives related to property upgrades, renovations, and compliance improvements across the hotel portfolio.
• Provide strategic recommendations for project prioritisation, resource allocation, and risk management.
• Develop, implement, and govern compliance frameworks and processes that ensure adherence to local, state, and national regulations across all properties, including but not limited to building codes, fire safety, environmental sustainability, and health and safety regulations, ensuring properties remain compliant.
• Lead educational workshops and awareness sessions focused on building maintenance, safety compliance, and energy efficiency.
• Develop metrics to monitor performance and implement data-driven strategies to ensure optimal facility operation and management.

We are looking to appoint a Director of Franchising at Minor Hotels. This pivotal role, reporting directly to the Chief Operating Officer, will be responsible for shaping and driving the strategic vision and operational performance of our franchising division within Australia and New Zealand.

The Director of Franchising will play a crucial role in expanding Minor Hotels' footprint, ensuring alignment with our overall corporate objectives, and fostering successful partnerships with franchisees. This position demands a forward-thinking leader with a strong background in franchise management, business development, and a deep understanding of the hospitality industry to propel our franchising efforts to new heights.

Key Responsibilities Include:

• Develop, implement and manage a comprehensive franchise strategy for Minor Hotels in Australia and New Zealand, ensuring alignment with business growth objectives
• Monitor franchisee performance and profitability, identify areas for improvement, and provide guidance and support to improve performance
• Build Franchising Operating Procedures, Metrics, Systems and Processes for Minor Hotels Brands in Australia and New Zealand
• Develop and execute franchisee training programs to ensure compliance with brand standards and operational best practices
• Work with franchise partners to open new franchise operations and manage changeovers as and when directed, providing assistance in the training of new and existing teams
• Work closely with franchise partners to develop a professional relationship to achieve desired results for all stakeholders
• Negotiate and execute franchise agreements and ensure compliance with franchisee contract terms
• Ensure compliance to all brand standards within franchise operations

Oaks Brisbane are looking for new Housekeepers across our multiple properties in the Brisbane CBD and surrounds. Casual, Part time, and Full Time roles avalible. 

We are running a housekeeping open day on Friday 8th Nov from 11am-3pm and you must be available to attend an interview slot in these times. 

About you: 

• Ability to multi-task in a busy environment
• Motivated, reliable, able to take direction & committed to continuous improvement
• A friendly personality with a positive outlook
• Great attention to detail & take pride in your work
• Ability to work both independently & as part of a cohesive team

About the job:

• Ensure a high standard of cleanliness is evident
• Complete cleaning on time and within allocated hours set by company
• Clean using provided specialised equipment and chemicals as per training
• Ensure a productive and professional relationship with staff members, clients and all contractor personnel
• May be required to check the quality of cleaning in other rooms

Due to an internal transfer, we are currently looking for a National Groups & Sales Support Specialist to join our friendly and successful Sales team at Minor Hotels on a full time basis, working Monday - Friday only!

The National Groups and HUB Specialist is required to convert and coordinate Conference and Accommodation groups into Minor properties across ANZ region. This is actioned through effective management of group and event enquiries, maximising revenue opportunities. In addition, the role will coordinate and assist all Sales Team Activities.

This role is perfect for someone currently working in a guest facing position at a hotel, looking to move into a corporate function. 

Key Responsibilities Include:

• Assist with sales admin tasks as required
• Daily liaison with sales and revenue team
• Manage group booking organisers and handover to property.
• Ensure group organisers are aware of operational policies
• Support the Revenue, onsite MICE Teams and Sales Team as required.

We are currently offering a rare and exciting opportunity for a Loyalty and CRM Marketing Executive to join our high-performing Digital, CRM, and Loyalty team at Minor Hotels on a 12-month contract.

Reporting directly to the Loyalty and CRM Marketing Manager, the Loyalty and CRM Marketing Executive will play a key role in driving the success of Minor Hotels by managing, optimising, and executing the planning, delivery, and analysis of email marketing campaigns, as well as engagement strategies for our CRM program across Australia and New Zealand.

This role offers a unique chance to contribute meaningfully to our digital marketing efforts, while gaining experience in a dynamic, high-impact environment.

Key Responsibilities Include:

• Execute email marketing campaigns using Salesforce Marketing Cloud
• Build EDMs utilising our email editor and templates, with continuous testing and troubleshooting to ensure optimal performance
• Collaborate with the marketing team to coordinate content, imagery, and copy for the creation of EDMs
• Conduct A/B testing for creative assets and campaigns through our CRM platform
• Develop reports and provide insights on the effectiveness of our email marketing efforts
• Partner with external agencies and third-party vendors to create content supporting email marketing and social media advertising
• Utilise Asana, our project management tool, to ensure timely execution and review of email marketing campaigns while coordinating with cross-functional teams
• Collaborate with other departments to ensure the seamless delivery of social media advertising aligned with our loyalty program
• Engage with regional and global CRM teams to support campaign planning and execution

We are seeking a seasoned Director of Operations - Strategy and New Ventures to join our leadership team at Minor Hotels.

This strategic role will work closely with our Directors of Operations and Cluster General Managers to lead the development and execution of initiatives that drive operational efficiency and excellence across our hotel portfolio. The ideal candidate will be an influential leader, playing a critical role in aligning organisational goals with customer satisfaction and the optimal use of resources, while identifying and implementing high-level solutions to complex organisational challenges.

Key Responsibilities Include:

• Lead the development and execution of strategic objectives, ensuring alignment with overall business goals and customer satisfaction.
• Collaborate with senior leadership to address key organisational and operational challenges, recommending strategic solutions that enhance long-term business performance.
• Evaluate and redesign systems and structures at a strategic level to increase efficiency and organisational effectiveness.
• Engage with senior management and staff to review current operations, identify inefficiencies, and drive transformative changes that enhance workflow and resource management.
• Provide high-level guidance on organisational structuring, process improvements, and system enhancements to maximise efficiency.
• Oversee the analysis of workflows, organisational structures, and job functions, preparing comprehensive reports and strategic proposals to improve operational performance.
• Develop and present strategic recommendations for procedural revisions, structuring, and optimised resource allocation, focusing on scalability for new properties in the pipeline.
• Partner with Directors of Operations to develop and implement procedures for new property acquisitions, ensuring the seamless integration of operational standards and efficiencies into new properties.
• Take a lead role in driving the implementation of approved recommendations, managing change initiatives, issuing revised procedural guidelines, and ensuring organisational alignment.
• Continuously monitor operational performance, advising senior leadership on deviations from standards and identifying further opportunities for efficiency and growth, particularly in relation to property expansion.

Approved Sponsor: Oaks Hotels & Resorts Suites

Expected hours: 38 per week

Location: Level 10, 316 Adelaide Street, Brisbane QLD 4000

We currently have an exciting opportunity for a dedicated and strategic Distribution Executive to join our team at Minor Hotels Corporate Office in the Brisbane CBD. 

In this pivotal role, you will report directly to the Director of Distribution and play a vital part in enhancing the performance of Minor Hotels. Your focus will be on managing and optimising the distribution, content, and promotions of our properties across various online travel agents (OTAs). You will also coordinate dynamic connectivity for agents, ensuring seamless integration and maximised visibility. As a key player in our distribution strategy, your efforts will significantly contribute to driving bookings and increasing brand presence in the competitive hospitality market.

This is an exciting opportunity for individuals with experience in revenue, distribution, or reservations who are eager to join a dynamic national distribution team and make a meaningful impact.

Key Responsibilities Include:

• Manage and optimise property listing content across all channels to ensure accurate and up-to-date information is consistently reflected.
• Oversee the connections between SiteMinder and the portfolio of channels, ensuring seamless integration and functionality.
• Cultivate and maintain relationships with OTA partners to enhance overall performance and collaboration.
• Provide support to internal and external stakeholders regarding channel connections and distribution-related inquiries.
• Coordinate the distribution rollout of offers and campaigns across all channels, ensuring effective promotion and visibility.
• Address and resolve any OTA parity issues to maintain competitive positioning.
• Identify and optimise revenue opportunities through OTA-sponsored listings and propose promotional strategies to the Revenue team.
• Prepare and deliver scheduled performance reports across all key partners to monitor and drive results.

Oaks Brisbane Aurora Suites are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

We currently have an exciting opportunity for a passionate and creative Content Marketing Manager to join our team at Minor Hotels.

This newly created position will spearhead our content strategy, creation, and distribution efforts to enhance brand awareness, engagement, and lead generation. As a key member of our marketing team, this role will be crucial in developing high-quality, compelling content that aligns with our brand voice and marketing objectives.

Key Responsibilities Include: 

• Develop and implement a comprehensive content marketing strategy aligned with business objectives, encompassing the annual marketing campaign calendar, social media storytelling, website development, brand initiatives, and property-specific requests.
• Produce high-quality, engaging content across various formats, including imagery, photography, campaign design, social media, video content, and infographics.
• Identify target audiences and customise content strategies to effectively address their needs and preferences.
• Collaborate with the marketing team to ensure alignment of content initiatives with broader marketing campaigns and projects.
• Manage the content calendar to ensure a consistent flow of content that supports marketing and business objectives.
• Establish workflows and processes for content creation, review, and approval to ensure timely delivery.
• Ensure all content maintains consistency in style, quality, and tone of voice while being optimised for SEO and user experience.
• Coordinate and manage on-property shoots to capture relevant content.

Oaks Brisbane on Felix Suites are looking for a Part-time Guest Service Agent who is passionate about providing excellent customer service to join the team for a minimum of 2 shiftsd per week. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay