Total 29 job vacancies by LTA Land Transport Authority

[What the role is]

DEPUTY / ASSISTANT MANAGER, HUMAN RESOURCE (TALENT DEVELOPMENT)

[What you will be working on]

You will be part of the Talent and Leadership Development Team which oversees the development of our leaders and top talents within the organisation.

As part of the team, you will be responsible for administering talent management processes to identify and manage talent for the organisation. You will need to gather and analyse data to evaluate the effectiveness of the talent management initiatives, and recommend reviews to enhance the effectiveness of the frameworks and processes. You will also be responsible for nominations of various developmental activities for our talent pool, as well as for our leaders.

[What we are looking for]

• Tertiary Qualification in any discipline
• Excellent analytical, interpersonal, and verbal & written communication skills
• Able to work independently in a fast-paced environment
• Able to think creatively outside of the box
• Relevant experience in talent development will be an advantage

[What the role is]

DEPUTY / ASSISTANT MANAGER, HUMAN RESOURCE (SCHOLARSHIP)

[What you will be working on]

You will be part of the Scholarship Team which oversees the selection and management of pre-service scholars and award holders.

As part of the team, you will lead the policy review and oversee operations in the area of selection (e.g. short-listing and interview of potential scholars) and scholars’ management (e.g. providing advice to scholars in the area of academics and overseeing administrative matters pertaining to scholars). You will also be engaging industry partners to create internship opportunities for the scholars and award holders. You will work closely with the Public Transport Operators to develop and implement talent attraction schemes under the Rail Manpower Development Package and ensure that the disbursement of funding is in accordance with the guidelines.

[What we are looking for]

• Tertiary qualification in any discipline
• At least 3 years of experience in scholarship selection and management
• Excellent analytical, interpersonal, and verbal and written communication skills
• Able to work independently in a fast-paced environment
• Able to think creatively outside of the box

[What the role is]

EXECUTIVE ENGINEER/ ENGINEER, ELECTRICAL

[What you will be working on]

You will carry out design review of the electrical reticulation scheme for LTA’s Power Supply infrastructure. This involves providing engineering support for projects, system development, as well as keeping abreast of the latest trends in vehicle technologies and working with the relevant agencies in the development and administration of the Electric Vehicle Charging System (EVCS) regulatory framework and associated national standards. You will provide technical support to incident investigations in Power Supply infrastructure and keep abreast with operation and maintenance works.

[What we are looking for]

• Tertiary qualification in Electrical Engineering
• At least 2 years of experience in designing and supervising high voltage and low voltage reticulation schemes. Fresh graduates will be considered.
• Resourceful with good writing and presentation skills
• Good leadership, communication and interpersonal skills
• Knowledge and relevant experience in EVCS operations and development would be advantageous
• Knowledge of vehicle technology will be advantageous
• Those with more relevant years of experience will be considered for senior positions

[What the role is]
ASSISTANT/DEPUTY MANAGER, TRANSIT FRAMEWORK & DATA ANALYTICS

[What you will be working on]

We seek an individual with interest for public transport ticketing and would thrive in a dynamic environment. You will participate in shaping the ticketing services roadmap, long-term ticketing policy and strategy through engagement with internal and external stakeholders. As part of our team, you will review and develop transit framework with a focus on customer-centricity, financial sustainability and cost effectiveness of public transport ticketing.

[What we are looking for]
• Tertiary qualification in any discipline
• Minimum 3 years of work experience in project management/policy
• Meticulous with an eye for details with good analytical and interpersonal
skills
• Able to conceptualise, articulate and operationalise policies and initiatives
• Highly adaptable, independent, positive team player and able to multi-task
in a fast-paced environment

[What the role is]

HEAD, ROLLING STOCK AND DEPOT ENGINEERING

[What you will be working on]

Head, Rolling Stock and Depot Engineering (RDE) plays a pivotal role in supporting Deputy Director, RDE to manage Rolling Stock, Depot Equipment and Maintenance Vehicles technical works. Your responsibilities include:
• Provide technical advice and support to Rolling Stock, Depot Equipment and Maintenance Vehicles technical and project teams and ensure the successful delivery of the projects.
• Mentor and groom the younger generations of rolling stock and depot engineering engineers, fostering a culture of continuous learning and development.
• Ensure effective execution of technical studies and monitoring of Rolling Stock, Depot Equipment and Maintenance Vehicles technology trends in the market.
• Leads a team to update Rolling Stock standards and design specifications in line with industry best practices, technological advancements.
• Conduct technical investigations and provide innovative solutions to address Rolling Stock, Depot Equipment and Maintenance Vehicles engineering challenges.

[What we are looking for]

• At least 15 years of experience in Rolling Stock and Depot Engineering related works with in-depth knowledge of Rolling Stock engineering principles and best practices.
• Tertiary qualification in Electrical Engineering or Mechanical Engineering.
• Experience in complete Rolling Stock project cycle, including tender, design, manufacturing, testing and commissioning, operation and maintenance, is a plus.
• Strong leadership and mentoring skills.
• Excellent communication and stakeholder management abilities.

[What the role is]
TRANSPORT PLANNER / TRANSPORT SCIENTIST

[What you will be working on]
Would you like to apply mathematical, modelling or data science skills in solving the next generation of transport analytics or modelling challenges in Singapore?

As a Transport Analyst or Modeller in our Transport Science Unit (TSU) team, you will help shape Singapore’s urban transport environment now and for future generations. You will be part of a core team of analysts, modellers and software engineers who are building the next generation of transport data analytics, models and applications.

TSU has a dynamic culture where conversations are free-flowing and highly engaging. You will have the opportunity to interact with different types of planners, technical experts and technologists, from diverse backgrounds ranging from economics, mathematics, civil engineering and data science. This culture helps us generate the thought leadership necessary for planning Singapore’s future transport needs.

[What we are looking for]
We are seeking a person who has deep skills in maths, modelling or data science and is interested to work on transport data analytics, models and systems. Prior work in the transport domain is not required.
• You have tertiary qualification in any discipline, preferably in Mathematics, Engineering, Statistics, Computer Science, Social Sciences with an analytics or maths specialisation, or other related disciplines.
• You have at least 2 years of experience in any key competency such as data science/ modelling/ analytics or other related work.

For the role of Data Analyst
• You are familiar with relational databases and have some hands-on experience coding in SQL and Python
• Knowledge of Tableau or other visualisation tools is preferred

For the role of Modeller
• You are proficient in one or more of the programming languages such as Python or R
• You have some experience in the creation of mathematical / software models

We are looking for team-players
• With critical thinking skills
• Good written and verbal communication skills

Candidates without experience, but display a strong passion for analytics or modelling, are also welcome to apply.

[What the role is]
SENIOR/ EXECUTIVE, SERVICE INFRASTRUCTURE

[What you will be working on]
You will be part of the dynamic team which plans, promotes, and executes initiatives on service delivery to enhance the customer experience at LTA's Customer Service Centre.
You will be responsible for coordinating programmes and welfare events, including providing administrative and logistical support.

[What we are looking for]
• Diploma in any discipline, with at least two years of working experience
• Excellent communication and interpersonal skills
• Strong ability to work independently and collaborate effectively with internal stakeholders
• Meticulous attention to detail, and ability to multi-task with precision and accuracy in a fast-paced environment
• Proficient in Microsoft Office
• Experience in creating communication and presentation materials is a plus

[What the role is]
DEPUTY MANAGER, DRIVER ENGAGEMENT

[What you will be working on]

You will be in the Vocational Licence and Service Excellence Division, which oversees the licensing and management of drivers of public service vehicles, and bus attendants.

Working in a dynamic environment, you will lead a team to address and manage the feedback from vocational licence applicants and holders’ feedback. In the course of your work, you will play a vital role in ensuring that feedback received are addressed in a timely manner and assist the team with difficult or complex feedback cases. You will also be required to analyse the feedback received and work closely with internal and external stakeholders to improve service delivery.

You are also required to review the feedback operation processes and drive continuous improvement initiatives to achieve operational efficiency and better customer service.

[What we are looking for]
• Tertiary qualification in any discipline.
• At least 4 years of working experience. Candidates with experience in
operations, project management, customer service and engagement will be
preferred.
• Knowledge or experience in leading teams, change management and
customer service will be an advantage.
• Highly adaptable team player who is able to work independently and multi-
task in a dynamic and fast environment.
• Self-motivated, astute, meticulous and resourceful to produce innovative
solutions to address a range of policy and operations matters.
• Excellent written, communication and interpersonal skills.

[What the role is]

MANAGER / DEPUTY MANAGER, IT SYSTEMS (TEST & QUALITY ASSURANCE)

[What you will be working on]

To align with the Digital Government Blueprint’s vision of “Digital to the Core, and Serves with Heart”, LTA is embarking on a digital transformation journey by harnessing new technologies to drive broader efforts to revamp the digital platform, develop and integrate enterprise-wide IT systems. We envision to leverage cloud services such as government commercial cloud infrastructure for enhanced business agility and build stakeholder-centric services that cater to businesses’ needs.
You will be responsible for quality assurance through carefully curated testing standards, methodologies and automations for the development of applications across legacy and new systems for the transformation and modernisation of applications.
You will be involved in:
•Collaborating with business analysts, technical architects, application and integration leads, frontend and backend development teams to understand the requirements, identify key areas of testing required across application, infrastructure and security domains and implement testing activities to address the testing needs of these areas
•Defining overall testing strategy to ensure that IT systems meet required quality standards. This includes test frameworks, test methodologies, test planning, test team management, test execution, test automation, stakeholder communication etc.
•Developing test plans, test scenarios, test scripts, test conditions, test data and test cases with expected results for tests such as integration, interfaces, user story acceptance, regression, smoke, system, performance, deployment and user acceptance tests.
•Managing all aspects of the testing efforts, including plans, interdependencies, schedule and tools etc. required
•Creating and building high quality, maintainable, and performant code for automated test cases identified and the frameworks to execute and report them
•Ensuring that defect tracking (identification, fixing, re-testing) is properly addressed and all testing results are easily accessible and understandable.
•Reviewing test results to ensure that they meet the acceptance criteria, work with development team to resolve any issues that arise out of the testing process and report the test status to stakeholders involved

[What we are looking for]

•Tertiary qualification in Computer Science/Engineering or any relevant qualification with at least 5 years’ IT experience in IT systems delivery and testing
•Experience in software engineering / enterprise architecture across multiple products, systems and platforms coupled with strong business acumen experience in solutions design and enterprise architecture delivering IT solutions for both legacy and modern applications
•Strong understanding of testing concepts and how testing fits in with the overall project life cycle. Ability to develop and manage all aspects of the testing effort.
•Knowledge of the continuous integration environment with automated testing components implemented
•Knowledge in IT automation tools IT infrastructure and applications and automated testing concepts for web development
•Ability to review project deliverables for completeness, quality, and compliance with established project standards.
•Able to document and follow detailed instructions within test scripts as well as defects tracking documents (i.e., steps to recreate the problem)
•Ability to document and communicate the status of testing progress against plans, taking corrective action as necessary
•Ability to define, implement, and maintain project process guidance related to testing
•Ability to consult with and develop technical resources for methods, procedures, and standards to use during testing

[What the role is]
Deputy Manager / Manager, Collections, Receivables and Refunds (1-YR TEMP)

[What you will be working on]
You will be part of a dynamic team in charge of managing system enhancements and upgrades, such as Govt Commercial Cloud migration (GCC) for a financial collections system. Your role would require you to utilise a combination of financial, stakeholders management and project management skillsets to complete these tasks assigned on a timely basis. You will play a pivotal role in bridging the gap between business requirements and technical solution without compromising the existing functionalities of the financial system.

Your responsibilities include:
• Manage all project activities pertaining to system enhancements and upgrades (e.g. GCC migration) to ensure consultants’ delivery are per planned timeline and any slippage are identified and mitigated at the onset for resolution.
• Identify and assess the impact of the Business Systems’ project development and requirements on the GCC migration track for alignment across the various financial functions.
• Identify and follow up with the funding and procurement of infrastructure replacement (if needed) for items which reach end-of-life, if GCC delivery is delayed.
• Drive the review and assessment of Service Requests and provide inputs to the specification documents to ensure progress is in alignment with project timeline and stakeholders.
• Prepare and review standard-operating procedures (SOPs) and business communication as part of implementation process for the project activities.
• Ensure close engagement with external and internal stakeholders to facilitate audits and security reviews.
• Monitor and track the utilisation of GCC migration budget to ensure that the migration is completed within allocated budget.

[What we are looking for]
• Tertiary qualification in Computer Engineering, Information Systems, Computer Science, Accountancy, Finance or equivalent.
• At least 3 years’ relevant experience in a Finance/Accounting/IT environment.
• Experience in IT system project management relating to Financial Systems (e.g. Oracle Customer Care and Billing, SAP etc) will be an advantage.
• Able to work independently and perform under pressure and tight timelines.
• Effective team player who is committed and self-driven.
• Strong communication, collaboration, and engagement skills to engage effectively with key stakeholders at all levels of the organization.
• Knowledge in data migration methodology and/or data mining/analytics will be an advantage.

[What you will be working on]
You will be part of a dynamic team in charge of managing system enhancements and upgrades for a financial collections system. Key role of the team is to ensure new business needs and enhancements are successfully developed by the system consultants in accordance to specified requirements. Your role would require you to ensure business requirements are translated to effective system solutions. You will be playing a pivotal role in ensuring there are no gaps between business requirements and the technical solutions provided by the consultants.

Your responsibilities include:
• Working with consultants/business users to review user acceptance testing scenarios to ensure completeness and robustness of testing.
• Performing user acceptance testing to ensure that the consultants’ delivery are accordance to intended business requirements.
• Providing first-level support to address any issues that may occur within the system.
• Supporting end-user training and change management activities and provide updates to management on project status.
• Writing/reviewing documentations to ensure completeness and accuracy and draft/review operation Standard Operating Procedures (SOPs)
• Supporting all post-implementation activities such as defect resolutions and operations support.
• Reviewing and validating existing business requirements with users to ensure that these are still relevant and aligned to business objectives.
• Ensuring data migration activities are monitored and executed in accordance to agreed approach and requirements.
• Supporting the team to ensure end-to-end O&M support and alignment across multiple tracks, as there are multiple business systems which had already been onboarded.

[What we are looking for]
• Tertiary qualification in Computer Engineering, Information Systems, Computer Science, Accountancy, Finance or equivalent.
• At least 1 year experience in a Finance/Accounting/IT environment.
• Experience in implementing IT projects relating to Financial Systems (e.g. Oracle Customer Care and Billing, SAP etc) will be an advantage.
• Effective team player who is committed and self-driven.
• Able to work independently and perform under pressure and tight timelines.
• Strong communication, collaboration, and engagement skills to engage effectively with key stakeholders at all levels of the organization.

[What the role is]
PRINCIPAL / SENIOR / EXECUTIVE (ELECTRONIC PARKING SYSTEM)

[What you will be working on]

We are looking for a creative and dynamic professional to join the Electronic Parking System (EPS) team to be part of the car park CEPAS transaction acquiring business.

You will be required to support the LTA acquiring system in the area of stakeholder engagement in which you will need to liaise and work with external stakeholder such as Car Park Owners/Operators (CPOs), System Integrators, members of the public, vendors and internal LTA stakeholders to facilitate the works necessary for future car park upgrading. You will oversee the managing of CPOs and involved in managing the contractual and day-to-day operational (e.g. processing CPOs’ claims) matters. You will also be involved in the development and testing of the LTA acquiring system.

[What we are looking for]

• Diploma, preferably in Computer Science, Engineering, Business Administrations, or equivalent
• At least 2 years’ of relevant experience in customer service and contract administration in an
operational environment
• Keen interest in transaction acquiring business development and operational works
• Good knowledge in ISO9000, or equivalent quality processes
• Good analytical, interpersonal, communication and presentation skills
• Strong team player with a high level of initiative and able to work independently

[What the role is]
DEPUTY / ASSISTANT MANAGER, ELECTRONIC ROAD PRICING (ERP) OPERATIONS

[What you will be working on]

You will be part of the team operating the Singapore Electronic Road Pricing (ERP) system. You will ensure smooth operation of the ERP system, including managing operational and technical matters, reviewing operations KPIs and reports. You will also be given the responsibilities to project manage system, process and service enhancements initiatives.

As part of the core operations team, you will also be involved operations in various aspect of the Next Generation ERP System, including establishing new processes and workflows, legislations and conducting system user acceptance testing.

You are expected provide operational leadership and work closely with internal stakeholders and contractors in performing your roles. You should have the aptitude for customer service in handling public feedbacks and enquiries, driving changes and improvement in a process oriented environment involving multiple stakeholders.

[What we are looking for]
• Tertiary qualification in any discipline. Candidates with a degree in
Information Technology / Engineering will be an advantage.
• Keen interest in operational works with critical IT systems.
• Highly motivated and ability to work independently
• Good analytical and problem-solving skills.
• Experience in data analytics will be an advantage.
• An effective communicator with good writing skills.

[What the role is]

MANAGER / DEPUTY MANAGER, HUMAN RESOURCE (BUSINESS PARTNER)

[What you will be working on]

You will be part of the team of HR business partners supporting specific business groups to develop and implement human resource programmes and services that are critical towards achieving the organisation's vision, mission and strategic thrusts. This position requires you to understand business needs and partner with the different group management staff to lead the overall HR strategy and provide strategic advisory services and solutions to support the business. Working together with the senior line management staff, you will implement HR initiatives and best practices that align with the business strategy; engaging them in the areas of recruitment, performance management, compensation, rewards and talent management and development. In addition, you may be assigned to other Centre of Excellence portfolio such as review of code of conduct matters including handling disciplinary cases as well as partnership with Union on management of industrial-relations matters.

[What you will be looking for]

• Tertiary qualification in any discipline, preferably with at least 4 years of HR business partnering experience
• Demonstrated skills in writing, communication and interpersonal relationships
• Demonstrated skills in analysis and critical thinking
• Demonstrated initiative, resourcefulness and drive to excel
• Independent, able to work in a team and highly self-motivated
• Those with more years of experience will be considered for more senior roles

[What the role is]

Deputy / Assistant Manager, Digital & Social Media

[What you will be working on]

We are looking for a creative professional to join us to promote and communicate Singapore’s land transport policies and projects through LTA’s digital and social media platforms.

You will conceptualise, develop, and execute digital communications plans to build and deepen public understanding of LTA’s policies and projects. This involves the planning, management and implementation of various digital publicity tactics and online ad buys. You will also need to work with various stakeholders, vendors as well as different content publishers/key opinion leaders to ensure LTA’s various messages are conveyed effectively to different target audience segments.

As a digital campaign officer(s), you will play a proactive role to optimise the campaign under your purview while ensuring the overall comms objectives, key performance indicators, budgets, and timelines are on track. You will also analyse the campaign findings to glean insights on key takeaways and/or recommend improvements for future campaign runs as well as prepare management reports.

Additionally, you will be part of our vibrant team to ideate and develop creative and exciting digital tactics to educate and engage netizens on LTA’s socials, including the creation of various multimedia collateral (e.g. static visuals, GIFs, TikTok videos/IG Reels) in-house and/or with a creative agency.

As part of our issues/crisis comms work, you will need to keep active tabs on online sentiments and conduct digital media monitoring & analysis work on various LTA’s issues & news. You will be rostered to prepare regular sentiment analysis reports to apprise management and work with stakeholders to prepare timely responses to safeguard and/or enhance LTA’s reputation effectively in the long run.

[What we are looking for]

• Tertiary qualification in Mass Communications, Digital/Social Media/Marketing, or related field
• At least 3 years of experience in a related field preferred. Those with more relevant work experience will be considered for a more senior role.
• Avid user of social media platforms and has a keen interest in content creation and trends
• Creative thinker with good storytelling and analytical skills
• Familiarity with digital and social media ad buy planning and execution works
• Self-motivated and able to work independently
• Team player with ability to manage multiple projects in a dynamic and fast-paced environment
• Good writing and communication skills
• Strong interpersonal and presentation skills