Total 16 job vacancies by JOEY YAP RESEARCH INTERNATIONAL SDN BHD

We are seeking a proactive and detail-oriented Executive Assistant to provide comprehensive administrative support to the team. This role involves managing a variety of tasks, including office management, meeting coordination, document preparation, and assistance with departmental projects. 

Job Description:

• Oversee day-to-day office operations, ensuring a well-organized and efficient work environment.
• Schedule and coordinate meetings with internal and external stakeholders.
• Liaise with external clients and internal teams, including administration and coordination work.
• Respond to inquiries and provide information with professionalism and discretion.
• Prepare, edit, and format documents, reports, and presentations as required.
• Ensure all documentation is accurate, timely, and maintained in an organized manner.
• Support departmental projects by tracking progress, deadlines, and deliverables.
• Assist in any adhoc task when required.

Requirement:

• Diploma or Degree in Business Administration, or a related field.
• Exceptional organizational and multitasking skills.
• Strong verbal and written communication skills in English.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong problem-solving skills, adaptable, proactive and attention to detail.
• Willing to travel.

Job Brief:

The Personal Assistant provides high-level administrative support to an executive or manager, managing schedules, communications, and various administrative tasks to ensure efficient operations.

Job Responsibilities:

• Manage and organize the executive's calendar, ensuring efficient scheduling of meetings, appointments, and travel arrangements.
• Handle incoming and outgoing communications, such as emails, phone calls, and correspondence.
• Prepare, edit, and format documents, presentations, reports, and PowerPoint slides for the Director.
• Coordinate and plan events, meetings, and conferences.
• Maintain confidential files and records with discretion.
• Assist with personal tasks and errands as required.

Job Requirements:

• At least SPM or Diploma in Business / Event or a related field.
• Proven experience in personal assistant.
• Fresh graduates are welcome to apply.
• Good communication skills in English, Mandarin is a plus.
• Team Work, Self-Discipline, Good working attitude, Initiative, Detail oriented, Time management
• Discretion and confidentiality.

Job Brief:

We are looking for a dedicated and friendly Student Service Executive to join our team. The ideal candidate will have a passion for customer service and passion in supporting clients/students throughout their educational journey, ensuring they have a positive experience and access to necessary resources.

Job Responsibilities:

• Provide exceptional student services by promptly addressing inquiries, concerns, and requests, maintaining high responsiveness.
• Organize and manage student courses, events, and programs while serving as a primary point of contact for student communications.
• Maintain regular communication with students through emails, and social media, and assist with the registration process, updating student information in the CRM database.
• Gather feedback to improve services and the overall student experience.
• Develop a deep understanding of Feng Shui products and services, collaborate with the sales team, and identify upselling and cross-selling opportunities based on clients' needs.

Job Requirements:

• Diploma or Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Fresh graduates are welcome to apply.
• Proven experience in customer service or student support role.
• Excellent communication skills in English, Mandarin is a plus.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office and student management systems or CRM software.

Job Brief:

As a Creative Designer, you will be responsible to reconstruct words into intriguing visuals as means to improve customer engagement, as well as their understanding of services/products offered by The Joey Yap Group, come up with fresh inputs in the spirit of company growth and tap into creativity when the situation beckons.

Job Responsibilities:

• Have a creative flair and strong ability to translate messages into digital solutions and artwork
• Design engaging, visually appealing interfaces (input controls, navigational components, informational components, etc.)
• Design and deliver wireframes, user stories, user journeys, and mock-ups optimized for a wide range of devices and interfaces
• Contribute fresh ideas and perspectives to the team when new challenges arise
• To be up to date with design trends and technological advancements to constantly improve company products

Job Requirements:

• Preferably 2-3 years experience in multimedia design, web design or related roles.
• Fresh graduates are welcomed.
• Degree or Diploma in Graphic Design or related fields.
• Team player, proactive and adaptable in a fast-paced environment, with the ability to work autonomously and meet deadlines.
• Proficient in English, Mandarin for bilingual content creation.
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop, etc.)
• Ability to create website designs, produce sample sites and knows how to do digital retouching and image editing.

Job Brief:

We are seeking a creative and experienced Videographer/Video Editor to join our team. The ideal candidate will be responsible for capturing, editing, and producing high-quality videos that align with our brand's vision and marketing goals.

Job Responsibilities:

• Plan, shoot and edit videos and reels for promotional, social media, corporate, and event projects.
• Create engaging, creative and cutting-edge video and optimize videos in various platform e.g. TikTok/Instagram/Facebook.
• Work closely with the Directors or marketing team to align video content with the overall brand strategy.
• Collaborate with the marketing team and understanding their needs, to create new strategies and ideas suitable for their markets.
• Gather follow up and clarify information for incoming video editing and graphic design requests.
• Ensure consistent framing of messages aligning with the organization’s strategic vision.

Job Requirements:

• Video editing capabilities and experience creating video content for social media is a plus.
• Proficiency in video editing skill e.g. Adobe Premiere and Adobe After Effects.
• Knowledge of audience engagement, as well as other social platforms ie. Tiktok, Instagram, Facebook
• Strong understanding of video production techniques.
• Ability to work efficiently within tight deadlines during event turnarounds.
• Familiarity with DSLR and video recording equipment
• Proficient in English, Mandarin is a plus.

Job Brief:

Seeking a Senior Software Developer to drive full SDLC, collaborate with teams, write efficient code, troubleshoot defects, ensure quality, and enhance internal processes while staying updated with emerging technologies.

Job Responsibilities:

• Participate in the full SDLC from requirements gathering, design, development, testing, to deployment and maintenance of new and existing software applications.
• Collaborate closely with cross-functional teams to ensure the successful delivery of projects within defined timelines.
• Write clean, efficient, and well-documented code.
• Troubleshoot, debug, and resolve software defects in existing applications.
• Ensure code quality through code reviews, testing, and adherence to best practices.
• Stay updated with emerging technologies and industry trends to continuously improve skills and deliver innovative solutions.
• Contribute to the development of internal processes and tools to increase productivity and efficiency within the team.

Job Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 5+ years of experience in software development with strong expertise in Java, Bootstrap, Framework 4.0, jQuery, HTML, and ASP Classic.
• Database Management: Expertise in SQL databases such as MySQL
• Familiarity with Visual Basic and experience in maintaining legacy systems.
• Security Best Practices: Knowledge of application security (encryption, authentication, security assessments)
• Proficiency in English, with excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Demonstrated interest and passion for the industry.
• Ability to work both independently and as part of a collaborative team.

Job Brief:

The ideal candidate will have a proven track record in sales, excellent communication skills, and the ability to build strong relationships with clients. This role involves driving sales and marketing activities, closing sales, and achieving sales targets while providing exceptional customer service.

Job Responsibilities:

• To identify new clientele and to consistently add value to our clients and business
• To consistently deliver a monthly sales target by generating new leads and sales opportunities via client referrals, networking and marketing effort
• Keep your sales pipeline strong by staying in touch with clients about our latest events and product updates.
• Participate in exciting events to showcase our products and connect with clients in unique, creative ways.
• Be the go-to person for all client needs, delivering top-notch service and ensuring they feel valued every step of the way.

Job Requirements:

• Minimum O Level / Diploma / Degree in any field.
• Fresh graduates are welcomed to apply.
• Proven experience in sales.
• Interest in Chinese Metaphysics.
• Good communication skills in English, Mandarin is a plus.
• Target & results-driven attitude and enjoy working in past paced environment.

Job Brief:

We are looking for a skilled IT Product Manager to lead the development, enhancement, and optimization of our technology products and services. As an IT Product Manager, you will be responsible for the product lifecycle, from ideation and strategy to implementation and performance monitoring. You will work closely with cross-functional teams to ensure the product meets business goals.

Job Responsibilities:

• Gather and prioritize product requirements from stakeholders, defining and developing clear product strategy, specifications and user stories for the development team.
• Work closely with cross-functional teams (e.g., engineering, UX/UI design, marketing) to deliver high-quality products that meet user needs and business goals.
• Serve as the main point of contact for product-related queries, updates, and stakeholder communications throughout the product lifecycle.
• Set and monitor product KPIs (e.g., user engagement, performance, adoption rate, etc.) to assess the success and identify areas for improvement.
• Ensure strong product documentation and maintain accurate records of updates, features, and issues.
• Provide training and product insights to internal teams, equipping them with the knowledge to support customers effectively.
• Identify potential risks and create mitigation strategies, ensuring minimal impact on product performance and timelines.
• Resolve product issues in a timely manner and work with IT and support teams to address and escalate incidents when necessary.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. 
• 3-5 years of experience in product management, with a focus on IT products or technology solutions.
• Technical Skills:
• Strong understanding of software development processes, IT infrastructure, cloud computing, and cybersecurity.
• Proficiency with product management tools (e.g., JIRA, DevOps) and familiarity with Agile/Scrum methodologies.
• Experience with data analysis and familiarity with tools such as Google Analytics, SQL, or BI software is a plus.
• Proficiency in software development with expertise in Java, Bootstrap, Framework 4.0, jQuery, Visual Basic, HTML, and ASP Classic is a plus.
• Knowledge of application security (encryption, authentication, security assessments) is a plus.
• Soft Skills:
• Excellent communication and interpersonal skills, with the ability to translate technical concepts into user-friendly language.
• Strong problem-solving skills, with a proactive approach to identifying and addressing challenges.
• Ability to work in a fast-paced environment, managing multiple projects and priorities simultaneously.
• Demonstrated interest and passion for the industry.

Job Brief:

The IT Manager is responsible for overseeing IT operations, leading the team, managing infrastructure and projects, ensuring security, and maintaining service accounts. This role ensures efficient system performance aligned with business objectives.

Job Responsibilities:

• Manage the IT team, assigning tasks, providing guidance, and overseeing day-to-day operations to ensure smooth functioning.
• Oversee IT infrastructure, including server management, networking, storage, and domain server operations.
• Manage both internal and public software applications, ensuring proper licensing and regular updates.
• Lead and manage multiple IT projects, ensuring they are delivered on time, within scope, and aligned with business goals.
• Manage the list of service subscriptions and vendor accounts, ensuring smooth operations and cost-effectiveness.
• Monitor and troubleshoot IT systems to ensure performance, security, and reliability.
• Implement and maintain robust security protocols to protect against cyber threats.
• Experience with web administration is a plus, contributing to web infrastructure management.
• Effectively communicate with internal stakeholders, ensuring IT strategies align with business objectives.

Job Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• At least 3 years of team management experience and 5 years of IT operations.
• Experience in internal project management
• Proficient in English, Mandarin is a plus.
• Programming language of Java, Bootstrap, Framework 4.0, Jquery will be a plus.
• Familiarity with the Software Development Life Cycle (SDLC) will be a plus.
• Familiar with Visual basic, HTML, ASP Classic
• Proficiency in managing hardware, software, and network Excellent leadership, communication, and project management skills.
• Strong problem-solving and decision-making abilities.
• Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.

Job Brief:

We are seeking a detail-oriented Research Writer to conduct thorough research and produce high-quality written content. The ideal candidate will have strong analytical skills, a passion for writing, and the ability to synthesize complex information clearly and concisely.

Job Responsibilities:

• Conduct comprehensive research using academic journals, books, and reliable online sources.
• Analyze and interpret data to support written content.
• Write clear, coherent, and engaging reports, articles, and white papers.
• Ensure all sources are properly cited and adhere to established citation styles.
• Edit and revise drafts for clarity, coherence, and grammatical accuracy.
• Collaborate with team members to refine research topics and writing objectives.
• Stay updated on industry trends and developments to inform research.

Job Requirements:

• Bachelor’s degree in English, Communications, Research, or a related field.
• Proven experience in research writing, with a portfolio of published work.
• Exceptional writing, editing, and proofreading skills with a strong attention to detail.
• Excellent written and verbal communication skills in English, proficiency in Mandarin will be a plus.
• Ability to work independently and meet deadlines.
• Proficiency in research methodologies practices.

Job Brief:

The IT Project Coordinator acts as a critical intermediary between internal business stakeholders and third-party vendors responsible for developing websites, systems, or other software solutions. This role is responsible for ensuring that business requirements are translated effectively into technical solutions by overseeing development efforts, coordinating communication between teams, and monitoring project progress to ensure timely and successful delivery.

Job Responsibilities:

Project Coordination & Vendor Management:

• Coordinate and facilitate regular meetings to discuss project status, resolve issues, and ensure alignment between business goals and technical implementations.
• Monitor vendor performance and deliverables, ensuring that timelines, quality standards, and budgets are adhered to.

Requirement Gathering & Analysis:

• Gather and document detailed requirements for website or system development projects; translate business requirements into technical specifications that developers can implement.

Solution Design & Planning:

• Assist in solution design to ensure it meets both technical and business requirements.

Testing & Quality Assurance:

• Coordinate testing efforts, including UAT (User Acceptance Testing) and system integration testing, to ensure that the website or system meets the required standards.

Monitoring & Reporting:

• Develop project plans, timelines, and deliverable schedules in collaboration with both internal teams and third-party developers.

Change Management & Support:

• Assist in post-launch troubleshooting and ongoing support.

Job Requirements:

• Bachelor’s degree in Computer Science, IT or related field.
• Proven experience as a Business Analyst, Project Management, or IT Solutions role.
• Basic knowledge of web technologies (HTML, CSS, JavaScript, PHP, SQL).
• Understanding of UIUX, SEO principles and website analytics tools (e.g., Google Analytics) will be an advantage.
• Strong communication skills, both written and verbal, with the ability to convey technical concepts to non-technical stakeholders.
• Ability to manage multiple projects and tasks simultaneously.
• Ability to quickly adjust to changing business priorities and project needs.

Job Brief:

Responsible for managing financial activities and providing administrative support to senior management.

Job Responsibilities:

• Assist in day-to-day accounting operations for the EO team.
• Coordinate and manage personal financial transactions and accounts.
• Ensure the accuracy and timely recording of all financial transactions.
• Prepare and analyze financial reports and budgets when necessary.
• Liaise with external financial advisors or institutions as needed.
• Ensure confidentiality and discretion in handling personal financial information.
• Assist ad-hoc assignments when required.

Job Requirements:

• Diploma, LCCI, Degree in Finance / Accounting or equivalent qualifications
• Relevant experience in finance or personal financial management.
• Strong organizational and communication skills.
• Proficient in Microsoft Office and financial management software.
• Proficiency in accounting software (e.g., SAP, Oracle) and Microsoft Excel will be a plus.
• Fluent in English (Mandarin is a plus)
• Resilient, adaptable, meticulous, proactive and able to meet deadlines

Job Brief:

We are seeking a detail-oriented and analytical Data Analyst to join our team. The ideal candidate will possess strong analytical skills, proficiency in data analysis tools, and a passion for uncovering actionable insights from complex datasets. 

Job Responsibilities:

• Prepare and maintain database, sales reports, records, and documentation.
• Collect and analyze data from various sources to support business decisions.
• Prepare reports, dashboards, and visualizations to present insights.
• Perform data cleaning and ensure data accuracy and integrity.
• Assist in customer inquiries, providing product information, resolving issues, and ensuring a high level of customer satisfaction
•  Assist the sales team with administrative tasks

Job Requirements:

• SPM or Diploma in Data Analytics, or a related field.
• Proven experience in sales administration.
• Good communication skills in English, Mandarin is a plus.
• Fresh graduates are welcome to apply.
• Detail oriented and multitasking abilities.
• Proficiency in Microsoft Office and CRM software.

Job Brief:

The ideal candidate will have a flair for writing, a keen eye for detail, and the ability to create engaging and informative content across various platforms. This role involves researching, writing, and editing content to support our marketing and communication efforts.

Job Responsibilities:

• Craft compelling and effective content, including social media posts, website copy, and emails that enhance our brand voice.
• Work closely with the team to brainstorm and develop a variety of marketing materials.
• Translate marketing goals into persuasive campaigns.
• Conduct market research to understand and appeal to our audience.
• Ensure all content is proofread for consistency and accuracy.
• Does extensive research and attends relevant events to bolster industry knowledge.
• Utilize AI tools for process efficiency.

Job Requirements:

• Preferably 2-3 years in content creation, marketing copywriting, or related roles.
• Degree or Diploma in Mass Communication, Journalism, or related fields.
• Fresh graduates are welcomed.
• Ability to research and produce creative audience-specific content.
• Team player, proactive and adaptable in a fast-paced environment, with the ability to work autonomously and meet deadlines.
• Strong writing skills with attention to grammar, punctuation, and tone
• Proficient in English, Mandarin for bilingual content creation
• Well-versed in current social media trends.

Job Brief:

We’re a young, fast-paced and creative team looking for a Digital Marketer to join us! In this role, you’ll plan and run campaigns to generate leads and sales. You’ll then analyze and make recommendations to improve their performance. You’ll also support these campaigns through usage of various sales and marketing automation software.

Job Responsibilities:

• Plan and run digital marketing campaigns.
• Monitor and analyze campaign performance to make relevant optimizations to achieve marketing goals.
• Manage marketing automation tools to nurture leads through the sales funnel.
• Manage Google, Facebook and Instagram advertising campaigns.
• Implement data tracking and perform data analysis across advertising platforms.
• Prepare EDMs via MailChimp.
• Stay updated with the latest digital marketing industry trends, techniques, tools and traffic sources.

Job Requirements:

• At least 2-3 years proven experience in marketing
• Proficiency in digital marketing tools and experience with email marketing, social media marketing, running ads, and content marketing
• Problem-solving prowess and excellent communication skills.
• Attention to detail is second nature to you.
• Proficiency in English, mandarin is a plus.
• Target-driven mindset with a focus on achieving marketing objectives and KPIs
• Strong analytical skills and ability to interpret data to drive marketing decisions
• Knowledge of AI tools and technologies in marketing is a plus