Total 321 customer service job vacancies in Australia

Your new company

A rapidly growing and fast-paced distribution business based in Wednesbury. You'll be joining an expanding Customer Service and Sales team on a full-time, permanent basis.

Your new role

The main purpose of this role will be to deliver exceptional levels of customer service. Key duties include:

• Process orders, returns and ticket queries
• Ensuring customer queries are responded to as quickly as possible, preferably same day
• Encourage customers to use the online customer portal to grow website usage
• Deliver on all customer expectations
• Develop customer relationships to support customer retention
• Work collaboratively with the sales team
• Update all customer details on an internal CRM system

What you'll need to succeed

• 3+ years experience working in a Customer Service Advisor position
• Excellent customer service, rapport building, and administration experience
• Self-starter and a positive working attitude

What you'll get in return

• An excellent, competitive salary
• Hybrid working options
• Staff discount
• Free onsite parking

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
This well-established business is seeking a customer service administrator to join their team for a 3-month fixed-term contract.
Your new role
You will be responsible for providing excellent customer service to their customers, processing orders, handling queries and issues, dealing with deliveries, handling invoices and POs and supporting the whole end-to-end order process.
What you'll need to succeed
Your previous experience in customer service and administration will help you succeed in this role. You are experienced at processing a high volume of orders and have worked ina similar environment. You are immediately available for work and are able to get to the site in Cheadle 5 days a week. You have excellent customer service and communication skills as well as being highly organised with a keen eye for detail. You're personable, a team player and can also work independently. You're proactive and work off your own initiative.
What you'll get in return
You will receive an excellent rate of £25,000 which is pro rata for the 3 months. You will be working for a successful business with a lot of opportunity to develop your skills. You will also have access to a great benefits package including holidays, pension, discounts and more.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new companyYou will be working with an exceptional client in Basingstoke, who are seeking to hire an experienced and talented Customer Service Representative.
Your new role.
You will be joining a well-established, friendly, and professional team who work to common goals and share success. This is an amazing opportunity to join a stable business which has a very loyal customer base and continually develops new products and services. In the role of Customer Service Representative, you will be working in close partnership with internal and external stakeholders ensuring customer orders are being developed with SLA standards and procedures. No two days will be the same, and you will be managing and coordinating multiple customer orders simultaneously.

Our client is seeking to hire an experienced, professional, hard-working, and engaging Customer Service Representative, who has first-class organisation and engagement skills. Our client is seeking to hire an experienced candidate who has gained a significant amount of experience within a B2B customer service role previously, ideally a manufacturing/engineering sector. The successful candidate will be able to demonstrate a stable work history, excellent IT skills, the ability to learn new systems efficiently. Excellent verbal and written English skills are essential. Please note; this role will be fully office based at the client's site in Basingstoke.
Customer Service Representative, Basingstoke, Full-Time, Permanent, £27K PA plus excellent benefits, Parking available.
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
A leading engineering company in Teesside.
Your new role
Working as a Customer Service Advisor, you will be a point of contact for customers wanting quotations, queries and contract reviews.
To issue reports and data input with integrity.
Communicate and update customers.

What you'll need to succeed
Customer service experience.
English and maths GCSE
A good understanding of Microsoft packages.
What you'll get in return
33 days holiday
Salary upto £27,000 dependent on experience.
Private healthcare.
Highstreet discounts.


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
A global and successful manufacturing company based in Wrexham who are leaders in their field are currently looking for an experienced customer service coordinator to join their team on a fixed-term basis. Recognised for their innovation, this is an excellent opportunity for a manufacturing professional to join a growing and thriving business.

Your new role
You will be joining the Customer Services Team and will work collaboratively with both the commercial and supply chain teams. The main purpose of your role is to support a specific portfolio of customers to ensure that their orders are accurately processed and managed, whilst building long-standing relationships and understanding requirements. Some of your key responsibilities will include:

• Managing communication between the organisation and customer, ensuring that all data for the customer is accurate.
• Take responsibility for the processing of orders, managing them right through to payment, building long-standing relationships in the process.
• You will take responsibility for customer KPI's working closely with other teams to ensure that credits, debits, and rebates are handled smoothly.
• Have an excellent understanding of the customers' requirements, always driving for customer satisfaction.

What you'll need to succeed
To be considered for this position, previous experience working within the manufacturing industry or in a similar role is required. You will be able to demonstrate excellent communication and negotiation skills, whilst being an excellent team player. Proficiency in SAP is highly desirable, along with working knowledge and understanding of ERP systems. Fluency in German, French or Spanish is highly desirable but not essential for consideration.

• Experience within the manufacturing industry, ideally with an understanding of export compliance and contract administration
• Ability to solve customer problems as they arise whilst maintaining and increasing important internal and external stakeholder relationships
• Accuracy and attention to detail

What you'll get in return
This is an excellent opportunity for an experienced customer service coordinator who is looking for a new opportunity with a forward-thinking, innovative, global leader. In addition to a competitive remuneration package of up to £35,000, you will also benefit from hybrid working, an annual bonus scheme, private medical insurance and more. Information available on enquiry.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays is working with a leading construction organisation committed to creating high-quality homes and providing exceptional customer service. The organisation offers a supportive and dynamic work environment, along with a comprehensive benefits package that includes a bonus scheme, pension, life assurance, and various employee discounts.
Your new role

As a Customer Service Coordinator, you will play a crucial role in ensuring customer satisfaction by managing and resolving defects in a timely manner. You will build and maintain relationships with key stakeholders, promote cost control and recovery, and act as an ambassador for the company at corporate and handover events. Your responsibilities will include overseeing defect inspections, specifying remedial works, supervising subcontractors, and maintaining accurate documentation.
What you'll need to succeed

• Previous experience in a similar role.
• Strong technical knowledge of house building, including electrical and plumbing systems.
• Excellent interpersonal and negotiation skills.
• The ability to stay calm and professional when handling customer complaints.
• Strong organisational and analytical skills.
• Self-motivation and the ability to work independently.
• Proficient with Microsoft Excel and Word.
  
  What you'll get in return

• 26 days of holiday plus bank holidays.
• A bonus scheme and holiday buy scheme.
• Access to the Green Car Scheme and company pension scheme.
• Life assurance and employee discounts on new homes.
• Access to a retail discount portal and Employee Assistance Programme.
• 24/7 GP access and family-friendly policies.

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company

A well-established organisation based in Northumberland is looking for a self-motivated, organised customer service professional to join their sales team for a temporary period of 3 months. They are looking for someone with previous experience in sales or customer service who is available at short notice.

Your new role

• High-volume outbound calls to prospective customers from provided leads or cold call lists
• Promote products or services, explaining features, benefits, and pricing to generate sales
• Identify sales opportunities by researching and understanding customer needs
• Follow up on potential leads and maintain relationships to convert them into sales
• Maintain accurate records of all customer interactions
• Provide excellent post-sale customer service to ensure satisfaction and foster repeat business

What you'll need to succeed

• Proven experience in a similar customer service/sales role
• Excellent verbal and written communication
• Strong sales and negotiation skills
• Ability to handle objections
• Self-motivated, with a results-driven mindset
• Ability to work under pressure and meet deadlines

Job details

• Temporary 3 months
• Immediate start
• Competitive hourly rate
• Full-time hours

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays are working with an-award winning, renowned Retail business in Telford who are looking to recruit a Customer Services Manager on a permanent basis. This is an exciting and dynamic role in which there is a lot of scope for growth within the business. You will work collaboratively, engaging with stakeholders, colleagues, and customers.
Your new role
As a Customer Services Manager, your role will involve:


Lead the Customer Services Team.

• To recommend and deliver the implementation of new processes/projects to support business growth and continuous improvement.
• To monitor and optimise Customer Services team performance to reach a good level of business success.
• Influence the broader business on the importance of customer experience and report back to the Procurement teams on items that are problematic.
• Build an environment of continuous service improvement and learning through utilising the feedback of changing customer requirements and required service improvements.
• Dealing with external companies that we partner with to deliver on key business goals.
• Working with the Customer Service Team Leader, you will coach and develop the skills of our Customer Service Advisors.

What you'll need to succeed

• Proven ability to motivate and manage colleagues, demonstrating influencing and persuasive skills, gaining buy-in from stakeholders.
• Demonstrable strong coaching and development skills.
• Proven ability to deliver on key projects.
• Proven ability to manage relationships across multiple stakeholders and oversee complex large-scale projects across cross-functional teams.

What you'll get in return

• A chance to build and grow a department in a rapidly expanding/award-winning company.
• Market-leading annual leave starting at 23 days plus 8 bank holidays (31 days in total), which grows with the length of service.
• Your birthday is off, so you always enjoy your birthday!
• We'll pay for your Marketing/management and other external training courses.
• Awards and Recognition Schemes; delivering above and beyond never goes unnoticed.
• Free Onsite Parking.
• Complimentary tea, coffee, chilled water and soft drinks.
• Free Eye Tests.
• Cycle2Work Scheme.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
A large UK manufacturer and leader in their field, is currently on the lookout for a Customer Account Specialist to join their busy team based in the Chester Business Park. Working as part of the Customer Service team, you will be responsible for providing high quality customer service by proactively managing the process of orders both efficiently and professionally.
Your new role
You will be key to the relationship development of important internal and external stakeholders and play a pivotal role in providing support to customers. Your role will be to ensure that all orders are processed efficiently and correctly within the current terms of sale, guaranteeing accurate invoices to customers.
You will be responsible for liaising with drivers regarding the logistics of orders and planning the accurate movement of finished products to satisfy the requirements of distributor and farmer customers. This role will involve following the order in an end-to-end process, from initial order to delivery, so the alibility to work to set deadlines is a must. You will be required to consistently investigate, check and raise credit applications and process customer complaint settlements professionally, so attention to detail and a high level of communication skills, both verbal and written, are essential for this role.

What you'll need to succeed
Previous experience in a similar role, whether it be customer service or within distribution. Commercial awareness, and the understanding of key metrics and ability to deliver objectives. The ability to think logically and display sound problem-solving ability, whilst remaining calm under pressure.
What you'll get in return
An excellent pension and bonus scheme, hybrid working, private healthcare, competitive salary and a fantastic team to grow and learn within!!
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays are recruiting for a temporary Customer Support Administrator. This role is a temporary position until the end of the year Dec 2024 to help out with an administration project. Manchester City Centre, fully office based.
Your new role
You will be responsible for full administrative support, handling customer enquiries regarding account administration, handling payments, technical support, financial support. The role will involve a high level of data support, searching accounts, logging information, sending emails and letters, scanning information and any other duties required via the wider team.
What you'll need to succeed
You will have previous experience in a similar role, you will have excellent IT skills, strong attention to detail, you will be able to follow processes, you will be efficient and able to start work at short-notice. You will be able to commit to a project until the end of the year Dec 2024.
What you'll get in return
This role is immediate starting, excellent business and working conditions. Competitive pay, opportunity for extension of assignment performance and business needs dependent.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
This publishing company based in Central London is looking for an Administrator to join their team on a temporary basis. This role is ongoing and is looking to start immediately. This role is a full-time position with all five days in the office from 9am-6pm.
Your new role
The purpose of this role is to assist with the Administrative functions of the office, with duties including:

• Handling the ticket raising system to raise and action any queries
• Handling general administration of the office space, creating security passes etc.
• Resolving queries for internal and external customers and escalating if necessary
• Accurately and efficiently inputting data into systems

What you'll need to succeed
In order to be successful in this role, you will need to have the following skills/requirements:

• Previous Administration experience is essential
• Experience and competency using Google Suite applications is essential.
• Customer-focused with an ability to handle complex situations if required
• High level of attention to detail and able to recognise patterns in data
• Clear written and oral communication skills with the ability to work independently and within a team setting

What you'll get in return
In addition to an industry-competitive hourly rate/salary, you will be given the opportunity to broaden your skill set and experience within the industry. You will be able to grow your network and progress within the corporation.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
This well-established and successful organisation is seeking some temporary administrators to support an ongoing project.
Your new role
You will be responsible for inputting customer data onto the internal database, updating customer records, contacting customers to update their details and chasing for any missing information. You will also be supporting the team with any ad-hoc duties needed by the team.
What you'll need to succeed
Your previous experience within administration and data entry will help you succeed. You're immediately available for work and can access the office in Manchester City Centre 5 days a week. You have great attention to detail and are well-organised. You're a good communicator, with great written and verbal communication skills.
What you'll get in return
You will receive an excellent rate between £12.50 - £13 per hour, plus holiday pay. You will be working for a well-known and established organisation where you will go through some excellent training and have the opportunity to develop your skills.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
This well-established business is seeking a customer service administrator to join their team for a 3-month fixed-term contract.
Your new role
You will be responsible for providing excellent customer service to their customers, processing orders, handling queries and issues, dealing with deliveries, handling invoices and POs and supporting the whole end-to-end order process.
What you'll need to succeed
Your previous experience in customer service and administration will help you succeed in this role. You are immediately available for work and are able to get to the site in Cheadle 5 days a week. You have excellent customer service and communication skills as well as being highly organised with a keen eye for detail. You're personable, a team player and can also work independently. You're proactive and work off your own initiative.
What you'll get in return
You will receive an excellent rate of £25,000 which is pro rata for the 3 months. You will be working for a successful business with a lot of opportunity to develop your skills. You will also have access to a great benefits package including holidays, pension, discounts and more.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company

Are you passionate about providing exceptional customer service? We are seeking a dedicated Customer Service Advisor to join our team in Stoke-on-Trent. This is an exciting opportunity to work in a dynamic environment where your skills and enthusiasm will be valued and rewarded.

Full-time roles available

Rotational shift pattern 5 from 7

Must be able to work full rota from 8am-10pm, unsocialable pay premium available

Your new role

As a Customer Service Advisor, you will be the first point of contact for our customers, handling enquiries, resolving issues, and providing information about our services. Your responsibilities will include:

• Responding to customer enquiries via phone, email, and in-person.
• Providing accurate information and resolving customer issues efficiently.
• Maintaining detailed records of customer interactions.
• Collaborating with other departments to ensure a seamless customer experience.
• Identifying opportunities to improve our services and processes.

What you'll need to succeed

• Previous experience in a customer service role, preferably within the public sector.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency in using customer service software and databases.
• The ability to work under pressure and handle challenging situations with professionalism.

• A proactive and positive attitude, with a commitment to providing outstanding service

What you'll get in return
In return for your hard work and dedication, you will receive:

• A competitive hourly rate of £12-£14, depending on experience.
• Opportunities for professional development and career progression.
• A supportive and inclusive work environment.
• Flexible working hours to help you maintain a healthy work-life balance.
• Access to a range of employee benefits, including health and wellness programs.

If you are ready to take the next step in your career and join a team that values your contributions, apply now!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
This manufacturing company is seeking a Customer Service Coordinator to join their team due to the growth and success that they're having.
Your new role
You will be responsible for providing excellent customer service, including processing customer orders, handling customer queries and complaints, providing quotes, liaising with suppliers, dealing with deliveries and more. You will also be liaising with various internal departments and building effective relationships.
What you'll need to succeed
You must be fluent in another European language, e.g. French, Spanish, German, Russian, Italian, etc. for this role. Your previous experience working within a manufacturing environment and within customer service administration will help you succeed in this role. You will also be able to access the office in Middleton. You will have excellent customer service skills, along with excellent attention to detail and organisational skills. You're a team player and have a brilliant work ethic.
What you'll get in return
You will receive an excellent salary of £25,000. Hybrid working is also available after you have gone through their training programme, and after around 3 months, you will be able to work from home 2 days a week. Other benefits include a great holiday allowance, pension, private healthcare and much more.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk