Total 99 customer service job vacancies in Australia

We champion the values of professionalism, integrity, respect and innovation. We are committed to providing a collaborative and supportive working environment that encourages every colleague to contribute, grow and excel together. With opportunities to drive your own development and growth, we empower our colleagues to succeed by ensuring support at every step of their career journey.

Our surveyors have the freedom to manage their own diaries and are empowered to deliver under their own autonomy. We trust our people and look forward to welcoming your skills into the VOA community.

Chartered Surveyor – Role Overview

District Valuer Services (DVS) provides professional property services across the public sector, including to private and third sector clients in delivering public services and functions of a public nature. Our clients include the Central, Local and Devolved Government, Health and Transport.

This role sits within the Transport Sector, where we work with major infrastructure providers including National Highways, Transport Scotland, Welsh Assembly Government and HS2. We deal with all aspects of compulsory purchase and compensation, working as part of a multi-disciplinary team to deliver infrastructure projects from early stage design to the final settlement of compensation.

You will work within a fast-paced team to meet increasing client requirements across a range of complex compulsory purchase casework including litigation cases. You will deliver complex casework, provide technical guidance to clients and colleagues and support other caseworkers within DVS. You will also assist with building capability within the team.

This exciting opportunity will also include project management and leading high profile casework for high profile clients.

Chartered Surveyor – Key responsibilities

• Dealing with a large complex portfolio of work requiring extensive experience of complex Compulsory Purchase casework
• Maintaining and applying an advanced level of valuation surveying knowledge to casework activity, review of high profile or complex valuations and project management. 
• Identifying risks and issues and making recommendations on action to be taken
• Collaboration with all internal stakeholders across DVS.
• Ensuring an awareness of the wider political, economic, social, technical, environmental, and legislative agendas that impact the Transport Sector.
• Acting as an expert witness, appearance before arbitrators or submission of evidence to independent experts and Lands Tribunals, where required.
• Providing technical support to, and oversight of, less experienced colleagues
• Supporting the DVS management team and working closely with Team Leaders in the transferring of skills across the sector to build capability.
• On occasions, the role may require the successful candidate to undertake work outside the usual area. We are reasonable with our expectations and provide flexible working arrangements to support this need.

The candidate will be working on a new Financial Investigation Team created as a result of the Companies House Reform Act. This will contribute to the wider objectives of the Companies House reform legislation and to the protection of the UK, its citizens and its economy from economic crime.

The primary responsibility will be the planning and preparation of financial investigations for the purpose of confiscations under POCA in England and Wales, presenting case material including financial statements and attending court if necessary.

This is a travelling officer role and the job holder must be prepared to undertake travel with some infrequent stays away from home. On occasions, the job holder must also be prepared to work unsocial hours.

The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.

Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 10 active employee network groups available to join or become an ally, these include, Carers Network, Disability & Health, FACES Network Group, Grass Roots, LGBT+, Mind Matters, No Limits, Part Time Workers, The Shed, and Women’s Network Group.

We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.

The Insolvency Service is a great place to work, learn and grow your career!

The post holder will:

• be confident in their ability to produce excellence in investigations as directed, with an ability to innovate and to operate in a high governance environment, under pressure both alone and working as part of a motivated team.
• be responsible for their own casework and will be expected to conduct and successfully manage a number of investigations at any one time. You will play a full part in the operation of the team including project work when required
• assist providing guidance and support in all matters relating to financial investigation. You will therefore need to be an experienced practitioner and be able to conduct Proceeds of Crime Act investigations in respect of POCA Parts 2 and 8 powers, and importantly, be fully conversant in their use with recent evidence of completing confiscation statements. POCA work will be in support of the wider criminal investigations undertaken by the Criminal Investigation Team.

Responsibilities

The successful candidate will:

• the successful candidate must be authorised to conduct confiscation investigations in England and Wales using POCA Part 2 powers
• the successful candidate must be authorised to conduct money laundering investigations in England and Wales using POCA part 8 powers
• work within an investigation framework and complying with Insolvency Service and legal standards
• maintain your AFI accreditation status on FISS by undertaking CPD as necessary
• research legislation
• produce investigation plans to deliver managerial objectives
• liaise with the stakeholders in respect of evidence gathering and timetables
• be effective and proactive in client relationship management
• gather the evidence identified to meet the requirements of the investigation plan
• make court applications in respect of POCA orders & warrants
• produce high quality POCA statements for the Crown Court and for management
• prepare case files for prosecutors
• manage CPIA disclosure responsibilities
• comply with data management requirements under DPA 2018 and GDPR
• complete tasks as efficiently as possible and play a full part in all aspects of the operation of the team

The Authority

As well as being part of the PSFA, a new authority established in 2022, you will also be part of the Government Counter Fraud Function (GCFF), which has members in all departments, at all levels, in all sectors.

The PSFA is outcome and performance driven, offers a depth and breadth of expertise and works jointly with HMT to tackle fraud in the public sector.

The PSFA, whilst sitting within the Cabinet Office, reports jointly to the Cabinet Office and Treasury Ministers. Maintaining close working relationships with HMT colleagues is key to ensure the PSFA can deliver its mandate effectively. The PSFA operates with locations across the country – including York, Glasgow, Newcastle and London. As a result, hybrid working is fully embraced and teams are encouraged to collaborate in the various Cabinet Office Hubs around the country.

The team offers opportunities for fraud experts across the disciplines needed to effectively find and fight fraud, including risk assessment, measurement, prevention, intelligence and investigation. The range of opportunities allows for constant professional development and means that collaboration is always at the heart of what we do.

As part of the Practice and Standards team, you’ll join a small and dynamic team providing capability services to PSFA and the Government Counter Fraud Profession, bringing expertise together to define practices, develop standards and increase capability across the public sector through the Government Counter Fraud Profession (GCFP). Development of professional standards is critical to the expansion of the GCFP and a move to a more proactive preventive approach to counter fraud across the Public Sector.

The Government Counter Fraud Profession (GCFP) Board has already approved the development of a number of Standards for Practitioners covering the main areas of the Counter Fraud Framework. The GCFP board is committed to growing this offering and is now seeking an experienced individual to develop further standards to support the implementation of a consistent approach to counter fraud in central government.

We are looking for a dedicated individual who is ambitious and delivery focused. They should be passionate about challenging the status quo, making a difference, fighting fraud, developing capability and shaping how the public sector effectively understands and reduces the impact of fraud.

Key deliverables and responsibilities will include:

The role is interesting, demanding with challenging timescales. If you enjoy taking ownership of your own work, communicating proactively and supporting the development of counter fraud across the public sector and have experience of working in or developing learning programmes, in counter fraud, economic crime or counter bribery & corruption we would love to hear from you .

• Research, design, develop and publish new professional standards and ensure that all published documentation is regularly reviewed and updated to incorporate the latest thinking, guidance and legislation.
• Working closely with other parts of the public and private sectors to understand future Practice and Standards requirements.
• Working closely with the GCFP Board to enhance counter fraud capability across the public sector, re implementation of new policies and GCFP standards.
• Developing capability and shaping how the public sector effectively understands and reduces the impact of fraud.

Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 10 active employee network groups available to join or become an ally, these include, Carers Network, Disability & Health, FACES Network Group, Grass Roots, LGBT+, Mind Matters, No Limits, Part Time Workers, The Shed, and Women’s Network Group.

We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.

The Insolvency Service is a great place to work, learn and grow your career!

You will be part of engaged and motivated teams delivering high quality strategic/tactical management information and analysis, which will support our stakeholders and allow them to make informed business decisions.

This is an exciting role in the Income Accounting Team function within Core Finance, where the successful candidate will work closely with key stakeholders such as funding partners, executive leads and internal finance teams, to support the agency's financial position by ensuring we are adhering to mandatory requirements and carrying out financial health assessments.

Responsibilities

The successful candidates will be responsible for:

• Supporting the Agency’s Accounting Officer by assessing proposals and providing professional advice.
• Scenario planning and modelling for relevant income streams.
• Leading on associated audit items and assist on clearance of management letter points or GIAA recommendations.
• Assisting with accounting assumptions, financial judgements and any associated financial disclosures for relevant income streams.
• Supporting project and finance business partners to undertake financial health assessments around income.
• Assisting and provide assurance that mandatory requirements (such as HMT guidance and Cabinet Office controls) are adhered to.
• Working with and supporting internal and external stakeholders such as funding partners, executive leads and internal finance teams.

The candidate will be working on a new Financial Investigation Team created as a result of the Companies House Reform Act. This will contribute to the wider objectives of the Companies House reform legislation and to the protection of the UK, its citizens and its economy from economic crime.

The primary responsibility will be the planning and preparation of financial investigations for the purpose of confiscations under POCA in England and Wales, presenting case material including financial statements and attending court if necessary.

This is a travelling officer role and the job holder must be prepared to undertake travel with some infrequent stays away from home. On occasions, the job holder must also be prepared to work unsocial hours.

The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.

Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 10 active employee network groups available to join or become an ally, these include, Carers Network, Disability & Health, FACES Network Group, Grass Roots, LGBT+, Mind Matters, No Limits, Part Time Workers, The Shed, and Women’s Network Group.

We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.

The Insolvency Service is a great place to work, learn and grow your career!

The post holder will:

• be confident in their ability to produce excellence in investigations as directed, with an ability to innovate and to operate in a high governance environment, under pressure both alone and working as part of a motivated team.
• be responsible for their own casework and will be expected to conduct and successfully manage a number of investigations at any one time. You will play a full part in the operation of the team including project work when required
• assist providing guidance and support in all matters relating to financial investigation. You will therefore need to be an experienced practitioner and be able to conduct Proceeds of Crime Act investigations in respect of POCA Parts 2 and 8 powers, and importantly, be fully conversant in their use with recent evidence of completing confiscation statements. POCA work will be in support of the wider criminal investigations undertaken by the Criminal Investigation Team.

Responsibilities

The successful candidate will:

• the successful candidate must be authorised to conduct confiscation investigations in England and Wales using POCA Part 2 powers
• the successful candidate must be authorised to conduct money laundering investigations in England and Wales using POCA part 8 powers
• work within an investigation framework and complying with Insolvency Service and legal standards
• maintain your AFI accreditation status on FISS by undertaking CPD as necessary
• research legislation
• produce investigation plans to deliver managerial objectives
• liaise with the stakeholders in respect of evidence gathering and timetables
• be effective and proactive in client relationship management
• gather the evidence identified to meet the requirements of the investigation plan
• make court applications in respect of POCA orders & warrants
• produce high quality POCA statements for the Crown Court and for management
• prepare case files for prosecutors
• manage CPIA disclosure responsibilities
• comply with data management requirements under DPA 2018 and GDPR
• complete tasks as efficiently as possible and play a full part in all aspects of the operation of the team

Our mission is to digitise, connect and transform the health and social care system. This means ensuring core digital capabilities are rolled out across the system – including digitised patient records and cyber security standards; connecting up our systems so that data can be safely shared to improve health and social care outcomes – for example, developing a Federated Data Platform and Secure Data Environments; and transforming models of care for patients, service users and the public – for example, developing the NHS App to act as the front door for the NHS, using technology to support care in the home; and creating the right environment for the adoption of innovation.

Joint Digital Policy Unit consists of:

Cyber Security Policy, Compliance and Programme: responsible for setting strategy, standards and policy on cyber across health and social care.

Digital Policy & Programmes: responsible for priority digital policy, strategy and programmes including: AI, data and digital technology policy, social care digitisation,

DHSC Digital, Data & Technology central team.

Job Role

The Deputy Director – Tech Policy, Implementation and Data Analytics sits in Digital Policy and Programmes directorate.

This division is at the heart of developing and implementing policy, enabling teams to drive forward DPU’s key priorities. It responds to
emerging priorities in health technology - picking up often urgent cross-cutting projects,msupporting the implementation of wider programmes, building policy capability across the NHSE’s Transformation Directorate, and carrying out key departmental functions on behalf of DHSC.

The division is at the heart of developing and implementing policy, enabling teams to drive forward DPU’s key priorities.

This is an exciting post, supporting government to delivery on its health objectives by digitally transforming the NHS. We are looking for an experienced and enthusiastic policy professional to lead the Tech Policy division of around 18 people.

Key Responsibilities

As Deputy Director – Tech Policy, Implementation and Data Analytics your key responsibilities will include:

• leading policy of several of the key delivery programmes in the Transformation Directorate, including electronic patient records, leading the division to provide expert policy input and engaging with Ministers;
• engaging with policy teams across the Department and NHSE to ensure that digital health is considered as a key enabler to their strategies and policy delivery, e.g. feeding into the 10-year plan for health and the SR;
• engaging internationally, both bilaterally and via the Global Digital Health Partnership and other multilateral fora, to learn from and work collaboratively with other countries;
• the DPU’s Implementation Unit, an internal consultancy service within the Directorate. It provides policy and implementation expertise to solve and support work on health and social care’s biggest digital and transformation challenges;
• the DPU’s internal data and analytics team – a small team comprising analysts and data scientists.

You will also, of course, play your role in leading the wider DPU as part of a cadre of around 10 other DDs and Band 9s.

The Department’s Capital and Investment Directorate is responsible for the management of the NHS capital budget and delivery on a range of major capital programmes across the Department and NHS. The work of our directorate is to ensure the healthcare system makes better use of capital investment as part of enabling services changes and driving efficiencies, as well as being a key factor in maintaining services and meeting new service demands. In addition to delivering financial balance against the parliamentary controls set for capital, strategic and long-term planning, we also cover a wide range of areas of capital policy, such as the NHS estate and technology.

The Capital Finance Team is responsible for leading on the monitoring and reporting of capital spend and agreement of DHSC Group capital budgets for future years. The team also supports the Department’s strategic and long-term planning of financial systems, together with ensuring that financial systems operate effectively and support the wider financial sustainability of the NHS. A key element of this is meeting public accountability requirements, supporting ministers and ensuring clear reporting to stakeholders and the public.

The team is made up of a Grade 6, three Grade 7s, two SEOs and a HEO, which is the vacancy we are looking to fill.

The Finance Briefing Manager will be a primarily policy position and have responsibility over preparing and coordinating briefing documents/ answering information requests from Parliament, the Minister, Special Advisers, the public and other stakeholders about capital funding and what this funding delivers in an accessible and easy to understand way.

The role also includes interpreting data and incorporating financial analysis in briefing documents and supporting the team’s work on upcoming announcements. This requires ensuring that the key sources of information, together with core briefing material, are kept up to date. The HEO will receive all the support needed to develop a good insight into the breadth of capital investment in the NHS and how this supports physical improvements in the NHS estate and equipment that lead to direct patient benefit. This role builds strong relationships with NHS management and works on key government priorities at the heart of the Department of Health and Social Care.

The candidate will be working on a new Financial Investigation Team created as a result of the Companies House Reform Act. This will contribute to the wider objectives of the Companies House reform legislation and to the protection of the UK, its citizens and its economy from economic crime.

The primary responsibility will be the planning and preparation of financial investigations for the purpose of confiscations under POCA in England and Wales, presenting case material including financial statements and attending court if necessary.

This is a travelling officer role and the job holder must be prepared to undertake travel with some infrequent stays away from home. On occasions, the job holder must also be prepared to work unsocial hours.

The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.

Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 10 active employee network groups available to join or become an ally, these include, Carers Network, Disability & Health, FACES Network Group, Grass Roots, LGBT+, Mind Matters, No Limits, Part Time Workers, The Shed, and Women’s Network Group.

We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.

The Insolvency Service is a great place to work, learn and grow your career!

The post holder will:

• be confident in their ability to produce excellence in investigations as directed, with an ability to innovate and to operate in a high governance environment, under pressure both alone and working as part of a motivated team.
• be responsible for their own casework and will be expected to conduct and successfully manage a number of investigations at any one time. You will play a full part in the operation of the team including project work when required
• assist providing guidance and support in all matters relating to financial investigation. You will therefore need to be an experienced practitioner and be able to conduct Proceeds of Crime Act investigations in respect of POCA Parts 2 and 8 powers, and importantly, be fully conversant in their use with recent evidence of completing confiscation statements. POCA work will be in support of the wider criminal investigations undertaken by the Criminal Investigation Team.

Responsibilities

The successful candidate will:

• the successful candidate must be authorised to conduct confiscation investigations in England and Wales using POCA Part 2 powers
• the successful candidate must be authorised to conduct money laundering investigations in England and Wales using POCA part 8 powers
• work within an investigation framework and complying with Insolvency Service and legal standards
• maintain your AFI accreditation status on FISS by undertaking CPD as necessary
• research legislation
• produce investigation plans to deliver managerial objectives
• liaise with the stakeholders in respect of evidence gathering and timetables
• be effective and proactive in client relationship management
• gather the evidence identified to meet the requirements of the investigation plan
• make court applications in respect of POCA orders & warrants
• produce high quality POCA statements for the Crown Court and for management
• prepare case files for prosecutors
• manage CPIA disclosure responsibilities
• comply with data management requirements under DPA 2018 and GDPR
• complete tasks as efficiently as possible and play a full part in all aspects of the operation of the team

The candidate will be working on a new Financial Investigation Team created as a result of the Companies House Reform Act. This will contribute to the wider objectives of the Companies House reform legislation and to the protection of the UK, its citizens and its economy from economic crime.

The primary responsibility will be the planning and preparation of financial investigations for the purpose of confiscations under POCA in England and Wales, presenting case material including financial statements and attending court if necessary.

This is a travelling officer role and the job holder must be prepared to undertake travel with some infrequent stays away from home. On occasions, the job holder must also be prepared to work unsocial hours.

The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.

Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 10 active employee network groups available to join or become an ally, these include, Carers Network, Disability & Health, FACES Network Group, Grass Roots, LGBT+, Mind Matters, No Limits, Part Time Workers, The Shed, and Women’s Network Group.

We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.

The Insolvency Service is a great place to work, learn and grow your career!

The post holder will:

• be confident in their ability to produce excellence in investigations as directed, with an ability to innovate and to operate in a high governance environment, under pressure both alone and working as part of a motivated team.
• be responsible for their own casework and will be expected to conduct and successfully manage a number of investigations at any one time. You will play a full part in the operation of the team including project work when required
• assist providing guidance and support in all matters relating to financial investigation. You will therefore need to be an experienced practitioner and be able to conduct Proceeds of Crime Act investigations in respect of POCA Parts 2 and 8 powers, and importantly, be fully conversant in their use with recent evidence of completing confiscation statements. POCA work will be in support of the wider criminal investigations undertaken by the Criminal Investigation Team.

Responsibilities

The successful candidate will:

• the successful candidate must be authorised to conduct confiscation investigations in England and Wales using POCA Part 2 powers
• the successful candidate must be authorised to conduct money laundering investigations in England and Wales using POCA part 8 powers
• work within an investigation framework and complying with Insolvency Service and legal standards
• maintain your AFI accreditation status on FISS by undertaking CPD as necessary
• research legislation
• produce investigation plans to deliver managerial objectives
• liaise with the stakeholders in respect of evidence gathering and timetables
• be effective and proactive in client relationship management
• gather the evidence identified to meet the requirements of the investigation plan
• make court applications in respect of POCA orders & warrants
• produce high quality POCA statements for the Crown Court and for management
• prepare case files for prosecutors
• manage CPIA disclosure responsibilities
• comply with data management requirements under DPA 2018 and GDPR
• complete tasks as efficiently as possible and play a full part in all aspects of the operation of the team

The candidate will be working on a new Financial Investigation Team created as a result of the Companies House Reform Act. This will contribute to the wider objectives of the Companies House reform legislation and to the protection of the UK, its citizens and its economy from economic crime.

The primary responsibility will be the planning and preparation of financial investigations for the purpose of confiscations under POCA in England and Wales, presenting case material including financial statements and attending court if necessary.

This is a travelling officer role and the job holder must be prepared to undertake travel with some infrequent stays away from home. On occasions, the job holder must also be prepared to work unsocial hours.

The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.

Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 10 active employee network groups available to join or become an ally, these include, Carers Network, Disability & Health, FACES Network Group, Grass Roots, LGBT+, Mind Matters, No Limits, Part Time Workers, The Shed, and Women’s Network Group.

We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.

The Insolvency Service is a great place to work, learn and grow your career!

The post holder will:

• be confident in their ability to produce excellence in investigations as directed, with an ability to innovate and to operate in a high governance environment, under pressure both alone and working as part of a motivated team.
• be responsible for their own casework and will be expected to conduct and successfully manage a number of investigations at any one time. You will play a full part in the operation of the team including project work when required
• assist providing guidance and support in all matters relating to financial investigation. You will therefore need to be an experienced practitioner and be able to conduct Proceeds of Crime Act investigations in respect of POCA Parts 2 and 8 powers, and importantly, be fully conversant in their use with recent evidence of completing confiscation statements. POCA work will be in support of the wider criminal investigations undertaken by the Criminal Investigation Team.

Responsibilities

The successful candidate will:

• the successful candidate must be authorised to conduct confiscation investigations in England and Wales using POCA Part 2 powers
• the successful candidate must be authorised to conduct money laundering investigations in England and Wales using POCA part 8 powers
• work within an investigation framework and complying with Insolvency Service and legal standards
• maintain your AFI accreditation status on FISS by undertaking CPD as necessary
• research legislation
• produce investigation plans to deliver managerial objectives
• liaise with the stakeholders in respect of evidence gathering and timetables
• be effective and proactive in client relationship management
• gather the evidence identified to meet the requirements of the investigation plan
• make court applications in respect of POCA orders & warrants
• produce high quality POCA statements for the Crown Court and for management
• prepare case files for prosecutors
• manage CPIA disclosure responsibilities
• comply with data management requirements under DPA 2018 and GDPR
• complete tasks as efficiently as possible and play a full part in all aspects of the operation of the team

The candidate will be working on a new Financial Investigation Team created as a result of the Companies House Reform Act. This will contribute to the wider objectives of the Companies House reform legislation and to the protection of the UK, its citizens and its economy from economic crime.

The primary responsibility will be the planning and preparation of financial investigations for the purpose of confiscations under POCA in England and Wales, presenting case material including financial statements and attending court if necessary.

This is a travelling officer role and the job holder must be prepared to undertake travel with some infrequent stays away from home. On occasions, the job holder must also be prepared to work unsocial hours.

The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.

Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 10 active employee network groups available to join or become an ally, these include, Carers Network, Disability & Health, FACES Network Group, Grass Roots, LGBT+, Mind Matters, No Limits, Part Time Workers, The Shed, and Women’s Network Group.

We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.

The Insolvency Service is a great place to work, learn and grow your career!

The post holder will:

• be confident in their ability to produce excellence in investigations as directed, with an ability to innovate and to operate in a high governance environment, under pressure both alone and working as part of a motivated team.
• be responsible for their own casework and will be expected to conduct and successfully manage a number of investigations at any one time. You will play a full part in the operation of the team including project work when required
• assist providing guidance and support in all matters relating to financial investigation. You will therefore need to be an experienced practitioner and be able to conduct Proceeds of Crime Act investigations in respect of POCA Parts 2 and 8 powers, and importantly, be fully conversant in their use with recent evidence of completing confiscation statements. POCA work will be in support of the wider criminal investigations undertaken by the Criminal Investigation Team.

Responsibilities

The successful candidate will:

• the successful candidate must be authorised to conduct confiscation investigations in England and Wales using POCA Part 2 powers
• the successful candidate must be authorised to conduct money laundering investigations in England and Wales using POCA part 8 powers
• work within an investigation framework and complying with Insolvency Service and legal standards
• maintain your AFI accreditation status on FISS by undertaking CPD as necessary
• research legislation
• produce investigation plans to deliver managerial objectives
• liaise with the stakeholders in respect of evidence gathering and timetables
• be effective and proactive in client relationship management
• gather the evidence identified to meet the requirements of the investigation plan
• make court applications in respect of POCA orders & warrants
• produce high quality POCA statements for the Crown Court and for management
• prepare case files for prosecutors
• manage CPIA disclosure responsibilities
• comply with data management requirements under DPA 2018 and GDPR
• complete tasks as efficiently as possible and play a full part in all aspects of the operation of the team

We champion the values of professionalism, integrity, respect and innovation. We are committed to providing a collaborative and supportive working environment that encourages every colleague to contribute, grow and excel together. With opportunities to drive your own development and growth, we empower our colleagues to succeed by ensuring support at every step of their career journey.

Our surveyors have the freedom to manage their own diaries and are empowered to deliver under their own autonomy. We trust our people and look forward to welcoming your skills into the VOA community.

Chartered Surveyor – Role Overview

District Valuer Services (DVS) provides professional property services across the public sector, including to private and third sector clients in delivering public services and functions of a public nature. Our clients include the Central, Local and Devolved Government, Health and Transport.

This role sits within the Transport Sector, where we work with major infrastructure providers including National Highways, Transport Scotland, Welsh Assembly Government and HS2. We deal with all aspects of compulsory purchase and compensation, working as part of a multi-disciplinary team to deliver infrastructure projects from early stage design to the final settlement of compensation.

You will work within a fast-paced team to meet increasing client requirements across a range of complex compulsory purchase casework including litigation cases. You will deliver complex casework, provide technical guidance to clients and colleagues and support other caseworkers within DVS. You will also assist with building capability within the team.

This exciting opportunity will also include project management and leading high profile casework for high profile clients.

Chartered Surveyor – Key responsibilities

• Dealing with a large complex portfolio of work requiring extensive experience of complex Compulsory Purchase casework
• Maintaining and applying an advanced level of valuation surveying knowledge to casework activity, review of high profile or complex valuations and project management. 
• Identifying risks and issues and making recommendations on action to be taken
• Collaboration with all internal stakeholders across DVS.
• Ensuring an awareness of the wider political, economic, social, technical, environmental, and legislative agendas that impact the Transport Sector.
• Acting as an expert witness, appearance before arbitrators or submission of evidence to independent experts and Lands Tribunals, where required.
• Providing technical support to, and oversight of, less experienced colleagues
• Supporting the DVS management team and working closely with Team Leaders in the transferring of skills across the sector to build capability.
• On occasions, the role may require the successful candidate to undertake work outside the usual area. We are reasonable with our expectations and provide flexible working arrangements to support this need.

Do you care about the safety of products and want to protect people and places? Can we use your skills, knowledge and experience to enable UK business to thrive? If the answer is yes, then we would like to hear from you!

We are the Office for Product Safety and Standards (OPSS), part of the Department for Business & Trade (Previously the Department for Business, Energy and Industrial Strategy). We are here for the purpose of making regulation work to deliver real world impact. Regulation is a powerful Government tool to address market failures, influence behaviour and promote positive action. Crafted and delivered well, regulation can be an enabler of growth, innovation and efficiency.

Since early 2018 we have been building a positive and creative team that enjoys a position of influence and respect within an organisation that continues to grow, most recently with the addition of construction products regulation planned.

Our primary purpose is to protect people and places from product-related harm, ensuring consumers and businesses can buy and sell products with confidence.

Further information can be found on our website here

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. We embrace diversity and promote equality of opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. There is a guaranteed interview scheme (DCS) for people with disabilities who meet the minimum selection criteria.

We are Inclusive

We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible and recognise how important inclusivity is to achieve the best outcomes. We hope to attract applications from all underrepresented groups.

We will ensure that individuals with disabilities are provided reasonable accommodation if required to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

The Development and Skills Team is part of the wider Capability and Development Team who provide key HR support to OPSS including organisational capability, capacity, talent, learning, planning, and internal engagement. We are responsible for ensuring that OPSS can identify, attract and retain staff to carryout necessary regulatory functions to protect people and places and promote economic growth by giving consumers and businesses the confidence to buy and sell products.

The OPSS Development and Skills Team is now looking for an individual to deliver staff reward and recognition schemes and support other projects to ensure OPSS can retain staff to carryout different regulatory functions. The team is supported by a Team Leader (G6) and Deputy Director (SCS) and works very closely with colleagues, of all levels, across OPSS.

Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 10 active employee network groups available to join or become an ally, these include, Carers Network, Disability & Health, FACES Network Group, Grass Roots, LGBT+, Mind Matters, No Limits, Part Time Workers, The Shed, and Women’s Network Group.

We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.

The Insolvency Service is a great place to work, learn and grow your career!

You will be part of engaged and motivated teams delivering high quality strategic/tactical management information and analysis, which will support our stakeholders and allow them to make informed business decisions.

This is an exciting role in the Income Accounting Team function within Core Finance, where the successful candidate will work closely with key stakeholders such as funding partners, executive leads and internal finance teams, to support the agency's financial position by ensuring we are adhering to mandatory requirements and carrying out financial health assessments.

Responsibilities

The successful candidates will be responsible for:

• Supporting the Agency’s Accounting Officer by assessing proposals and providing professional advice.
• Scenario planning and modelling for relevant income streams.
• Leading on associated audit items and assist on clearance of management letter points or GIAA recommendations.
• Assisting with accounting assumptions, financial judgements and any associated financial disclosures for relevant income streams.
• Supporting project and finance business partners to undertake financial health assessments around income.
• Assisting and provide assurance that mandatory requirements (such as HMT guidance and Cabinet Office controls) are adhered to.
• Working with and supporting internal and external stakeholders such as funding partners, executive leads and internal finance teams.

The Behavioural Programmes Unit (BPU) in the Department of Health and Social Care (DHSC) delivers the Better Health behaviour change programme, covering a range of issues from smoking to mental health and obesity. We develop insight-led behaviour change programmes combining campaigns, partnerships, data and technology to encourage people to make healthy changes. Better Health provides the only national NHS wellbeing digital apps, the core wellbeing support to users on NHS.UK and advanced email programmes to change behaviour.

The Strategy and Planning team are the engine of BPU, leading the business planning process, developing the strategies for activity and evaluating activity in order to drive improvement and demonstrate impact.

We are looking for an ambitious and experienced Head of Strategy, Evaluation, Data and Insight who can lead the team delivering the strategies for our health behaviour change programmes, harnessing the wealth of data we have to enhance the quality and impact of activity.

You will deliver both continuous improvement and step change in our approaches to this work as we further integrate data and analytics skills, behavioural science thinking and embed new evaluation approaches and skills throughout the Behavioural Programmes Unit.

We are looking for a rare combination of skills including excellent research, data and analysis experience which will be brought to bear as powerful insight applied to ignite our work and as evaluation to evidence its impact. You will build an in-depth insight into people’s lives and use behavioural science to understand how people behave and how to influence them to live healthier lives. You will also use research and insight to identify the levers that behaviour change marketing can pull in order to create change. Addressing health inequalities and tackling disparities underpins all activity, including reviewing how what we do will impact health inequalities.

Leadership in this role is key. You will lead a team and you will need to influence widely across DHSC and cross government and have the gravitas and credibility to inspire confidence in your work. You will work with internal and external stakeholders, from academics, and behaviour change experts to policy makers and agencies, to ensure that evidence, rigour and behavioural science are at the heart of what we do.