Mechanical Supervisor, c£300 a day, East Central London - commercial fit-out - immediate start - until Spring 2026

As the lead supplier to most of London's biggest contractors, we have been approached by an established M&E Contractor to help them in the search for a Mechanical Supervisor to work on a £35M M&E package on a commercial fit-out project in East Central London. This is a long term freelance position paying c£300 a day.
The role:
* You will manage the site schedule of work and site teams on a commercial refurbishment scheme
* Manage and put to work sub-contractors teams
* Value engineering and scoping work.
* Maintain relationships between client, subcontractors and partners.
* Estimations and variations as required
* Procurement
Contact Steve Snelling at Fawkes and Reece London

IMMEDIATE START

M&E Quantity Surveyor, West Central London, c£75-95k - DOE - M&E Contractor experience

Are you an established M&E Quantity Surveyor with a proven background of experience working within the Building Services and M&E sector.
Would you relish the opportunity to work with one of the UK's most prestigious Building Services contractors?
Your background and experience, together with an industry recognised qualification, will be well rewarded for working hard on a variety of M&E packages of up to £30M.Working with contractors and extensive knowledge of Design and Build contracts would be advantageous as would experience of Pre and post contract projects through from conception to final account handover.

As one of the UK's leading recruiters, Fawkes & Reece specialises in all areas of Building Services and M&E, from M&E Quantity Surveyors, M&E Estimators, M&E Project managers, M&E Managers, M&E Project and M&E Design Engineers, M&E Coordinators and CAD Draughtsman.
For the latest "Building Services" opportunities in your area contact Steve Snelling at Fawkes and Reece London

Mechanical Site Manager, London to £350 a day - temp 12 months+ - Tier One M&E Contractor

Are you an established Freelance Mechanical Site Manager/Supervisor with a proven background of experience working within the Building Services and M&E sector?
Would you relish the opportunity to work for one of the UK's most prestigious M&E contractors on one of their most iconic projects?
Your background and experience, together with an industry recognised qualification, will be well rewarded for working hard on a M&E package of around £35M on a large commercial fit-out project in Central London. Previous M&E Fit-out project experience would be advantageous. Main duties will be to manage and oversee self delivery team and specialist outside sub-contractors and ensuring all Health and Site Safety is in place and adhered to.
As one of the UK's leading recruiters, Fawkes & Reece specialises in all areas of Building Services and M&E, from M&E Quantity Surveyors, M&E Estimators, M&E Project managers, M&E Managers, M&E Project and M&E Design Engineers, M&E Coordinators and CAD Draughtsman.
For the latest "Building Services" opportunities in your area contact Steve Snelling at Fawkes and Reece London

Fawkes & Reece

As a prominent recruitment agency specializing in the construction industry, Fawkes & Reece has established a strong reputation for delivering high-quality permanent and temporary candidates to top construction firms in the UK. With our extensive network and industry expertise, we have successfully matched countless professionals with their ideal roles, contributing to the growth and success of the construction sector.

Currently, we are actively seeking a Recruitment Consultant to join our dynamic team at the London office. This role offers an exciting opportunity to work in a fast-paced and rewarding environment, where you will play a crucial role in sourcing and attracting top talent for our clients.

At Fawkes & Reece, we value independence and believe in empowering individuals to excel in their roles. We also provide comprehensive support and guidance for those with less experience, ensuring that everyone has the opportunity to thrive and develop their skills.

As a Recruitment Consultant, you will undergo industry-related and recruitment-specific training that is tailored to your level of entry. This training will equip you with the knowledge and skills necessary to effectively identify, engage, and assess potential candidates. You will learn how to utilize various sourcing techniques, such as job boards, social media platforms, and networking events, to build a strong pipeline of qualified candidates.

In addition to sourcing candidates, you will also be responsible for conducting initial screenings, assessing candidate suitability, and coordinating interviews with clients. Your ability to effectively communicate and build relationships with both candidates and clients will be crucial in ensuring successful placements.

Furthermore, as a member of our team, you will have access to ongoing support and mentorship from experienced recruitment professionals. This collaborative environment will provide you with the opportunity to learn from industry experts and continuously improve your recruitment skills.

Duties will include:

• Identifying and developing existing and new client job opportunities
• Management of clients and candidates through recruitment process from carrying out initial interview to job offer and placement
• Ensuring high standards of service delivery to company standards at all times

Benefits:

You can expect:

• Excellent salary and commission
• Birthday Gift
• Summer & Winter events
• Holiday buy
• Quarterly incentives
• All expenses trip for high achievers
• Exclusive discounts with high end brands
• Potential to earn monthly awards and individual prizes.
• Contribution to travel
• Fast-track promotion opportunities.
• Breakfast club
• Early Friday finish
• Discounted gym membership
• Cycle to work scheme

If this position is of interest, please apply with your CV. If you would prefer to have an initial confidential chat, contact Katherine Klat at the London Office

Fawkes & Reece

As a prominent recruitment agency specializing in the construction industry, Fawkes & Reece has established a strong reputation for delivering high-quality permanent and temporary candidates to top construction firms in the UK. With our extensive network and industry expertise, we have successfully matched countless professionals with their ideal roles, contributing to the growth and success of the construction sector.

Currently, we are actively seeking a Trainee Recruitment Consutlant to join our dynamic team at the London office. This role offers an exciting opportunity to work in a fast-paced and rewarding environment, where you will play a crucial role in sourcing and attracting top talent for our clients.

At Fawkes & Reece, we value independence and believe in empowering individuals to excel in their roles. We also provide comprehensive support and guidance for those with less experience, ensuring that everyone has the opportunity to thrive and develop their skills.

As a Trainee Recruitment Consultant, you will undergo industry-related and recruitment-specific training that is tailored to your level of entry. This training will equip you with the knowledge and skills necessary to effectively identify, engage, and assess potential candidates. You will learn how to utilize various sourcing techniques, such as job boards, social media platforms, and networking events, to build a strong pipeline of qualified candidates.

In addition to sourcing candidates, you will also be responsible for conducting initial screenings, assessing candidate suitability, and coordinating interviews with clients. Your ability to effectively communicate and build relationships with both candidates and clients will be crucial in ensuring successful placements.

Furthermore, as a member of our team, you will have access to ongoing support and mentorship from experienced recruitment professionals. This collaborative environment will provide you with the opportunity to learn from industry experts and continuously improve your recruitment skills.

Duties will include:

• Identifying and developing existing and new client job opportunities
• Management of clients and candidates through recruitment process from carrying out initial interview to job offer and placement
• Ensuring high standards of service delivery to company standards at all times

Experience Required - Trainee Recruitment Consultant

• Ideally 6 months experience or currently in a sales position
• Resilience and determination
• Able to be self-motivated.
• The ability to build rapport
• Hungry to hit targets

Benefits:

You can expect:

• Excellent salary and commission
• Birthday Gift
• Summer & Winter events
• Holiday buy
• Quarterly incentives
• All expenses trip for high achievers
• Exclusive discounts with high end brands
• Potential to earn monthly awards and individual prizes.
• Contribution to travel
• Fast-track promotion opportunities.
• Breakfast club
• Early Friday finish
• Discounted gym membership
• Cycle to work scheme

If this position is of interest, please apply with your CV. If you would prefer to have an initial confidential chat, contact Katherine Klat at the London Office

Fawkes & Reece

As a prominent recruitment agency specializing in the construction industry, Fawkes & Reece has established a strong reputation for delivering high-quality permanent and temporary candidates to top construction firms in the UK. With our extensive network and industry expertise, we have successfully matched countless professionals with their ideal roles, contributing to the growth and success of the construction sector.

Currently, we are actively seeking a Recruitment Consultant to join our dynamic team at the London office. This role offers an exciting opportunity to work in a fast-paced and rewarding environment, where you will play a crucial role in sourcing and attracting top talent for our clients.

At Fawkes & Reece, we value independence and believe in empowering individuals to excel in their roles. We also provide comprehensive support and guidance for those with less experience, ensuring that everyone has the opportunity to thrive and develop their skills.

As a Recruitment Consultant, you will undergo industry-related and recruitment-specific training that is tailored to your level of entry. This training will equip you with the knowledge and skills necessary to effectively identify, engage, and assess potential candidates. You will learn how to utilize various sourcing techniques, such as job boards, social media platforms, and networking events, to build a strong pipeline of qualified candidates.

In addition to sourcing candidates, you will also be responsible for conducting initial screenings, assessing candidate suitability, and coordinating interviews with clients. Your ability to effectively communicate and build relationships with both candidates and clients will be crucial in ensuring successful placements.

Furthermore, as a member of our team, you will have access to ongoing support and mentorship from experienced recruitment professionals. This collaborative environment will provide you with the opportunity to learn from industry experts and continuously improve your recruitment skills.

Job Description - Recruitment Consultant

The main purpose of the role of Recruitment Consultant is to provide day to day candidate control, candidate generation and administrative support to the recruitment team.

Duties will include:

• Source qualified candidates for open positions
• Verify candidate credentials and include in their profiles
• Develop job descriptions and promote job openings
• Generate leads for potential candidates
• Distribute assignment information to candidates
• Manage timely submission of accurate time sheets for payroll
• Format resumes and establish candidate profiles
• Handle incoming phone inquiries
• Maintain up-to-date candidate information
• Enroll new job seekers into the system

Benefits - Recruitment Consultant

• Excellent salary and commission
• Birthday Gift
• Summer & Winter events
• Holiday buy
• Quarterly incentives
• All expenses trip for high achievers
• Exclusive discounts with high end brands
• Potential to earn monthly awards and individual prizes.
• Contribution to travel
• Fast-track promotion opportunities.
• Breakfast club
• Early Friday finish
• Discounted gym membership
• Cycle to work scheme.

Competency and Knowledge Base - Recruitment Consultant

• Flexible and adaptable
• A mature personality
• Good organisational and administrative skills
• Ability to prioritise
• Good IT skills
• Ability to work to deadlines
• Attention to detail and shows accuracy in work
• Able to build strong relationships with candidates and clients
• Excellent communication skills
• Good problem-solving skills

If you are a motivated and driven individual with a passion for the construction industry and a desire to make a significant impact in the recruitment field, we encourage you to apply for the Recruitment Consultant position at Fawkes & Reece. Join our team and be part of a company that values your independence, supports your growth, and offers exciting opportunities for career advancement.

IMMEDIATE START

M&E Quantity Surveyor, West Central London, c£75-95k - DOE - M&E Contractor experience

Are you an established M&E Quantity Surveyor with a proven background of experience working within the Building Services and M&E sector.
Would you relish the opportunity to work with one of the UK's most prestigious Building Services contractors?
Your background and experience, together with an industry recognised qualification, will be well rewarded for working hard on a variety of M&E packages of up to £30M.Working with contractors and extensive knowledge of Design and Build contracts would be advantageous as would experience of Pre and post contract projects through from conception to final account handover.

As one of the UK's leading recruiters, Fawkes & Reece specialises in all areas of Building Services and M&E, from M&E Quantity Surveyors, M&E Estimators, M&E Project managers, M&E Managers, M&E Project and M&E Design Engineers, M&E Coordinators and CAD Draughtsman.
For the latest "Building Services" opportunities in your area contact Steve Snelling at Fawkes and Reece London

Senior Resident Liaison Officer

About the role of Senior Resident Liaison Officer

Responsible for the promotion and delivery of a high standard of customer care, ensuring effective management of the Resident Liaison Officers (RLO'S) to consistently deliver high standards of service enabling the team to meet the client and resident expectations and deliver the project on time.

Responsibilities for Senior Resident Liaison Officer

• Making important decisions

• Leading and controlling

• Planning and organisation of meetings

• Work closely with the operations and commercial teams and attend pre-start and on-going site meetings where required.
  

Requirements for Senior Resident Liaison Officer

• Leadership skills

• Experience in a senior role

• Team building skills

If you want to hear more about this Senior Resident Liaison Officer role please apply with an up-to-date copy of your CV or contact Abi Taylor in our London Office on 020 7288 0166.

Fawkes & Reece

As a prominent recruitment agency specializing in the construction industry, Fawkes & Reece has established a strong reputation for delivering high-quality permanent and temporary candidates to top construction firms in the UK. With our extensive network and industry expertise, we have successfully matched countless professionals with their ideal roles, contributing to the growth and success of the construction sector.

Currently, we are actively seeking a Recruitment Consultant to join our dynamic team at the London office. This role offers an exciting opportunity to work in a fast-paced and rewarding environment, where you will play a crucial role in sourcing and attracting top talent for our clients.

At Fawkes & Reece, we value independence and believe in empowering individuals to excel in their roles. We also provide comprehensive support and guidance for those with less experience, ensuring that everyone has the opportunity to thrive and develop their skills.

As a Recruitment Consultant, you will undergo industry-related and recruitment-specific training that is tailored to your level of entry. This training will equip you with the knowledge and skills necessary to effectively identify, engage, and assess potential candidates. You will learn how to utilize various sourcing techniques, such as job boards, social media platforms, and networking events, to build a strong pipeline of qualified candidates.

In addition to sourcing candidates, you will also be responsible for conducting initial screenings, assessing candidate suitability, and coordinating interviews with clients. Your ability to effectively communicate and build relationships with both candidates and clients will be crucial in ensuring successful placements.

Furthermore, as a member of our team, you will have access to ongoing support and mentorship from experienced recruitment professionals. This collaborative environment will provide you with the opportunity to learn from industry experts and continuously improve your recruitment skills.

Duties will include:

• Identifying and developing existing and new client job opportunities
• Management of clients and candidates through recruitment process from carrying out initial interview to job offer and placement
• Ensuring high standards of service delivery to company standards at all times

Benefits:

You can expect:

• Excellent salary and commission
• Birthday Gift
• Summer & Winter events
• Holiday buy
• Quarterly incentives
• All expenses trip for high achievers
• Exclusive discounts with high end brands
• Potential to earn monthly awards and individual prizes.
• Contribution to travel
• Fast-track promotion opportunities.
• Breakfast club
• Early Friday finish
• Discounted gym membership
• Cycle to work scheme

If this position is of interest, please apply with your CV. If you would prefer to have an initial confidential chat, contact Katherine Klat at the London Office

Fawkes & Reece

As a prominent recruitment agency specializing in the construction industry, Fawkes & Reece has established a strong reputation for delivering high-quality permanent and temporary candidates to top construction firms in the UK. With our extensive network and industry expertise, we have successfully matched countless professionals with their ideal roles, contributing to the growth and success of the construction sector.

Currently, we are actively seeking a Trainee Recruitment Consutlant to join our dynamic team at the London office. This role offers an exciting opportunity to work in a fast-paced and rewarding environment, where you will play a crucial role in sourcing and attracting top talent for our clients.

At Fawkes & Reece, we value independence and believe in empowering individuals to excel in their roles. We also provide comprehensive support and guidance for those with less experience, ensuring that everyone has the opportunity to thrive and develop their skills.

As a Trainee Recruitment Consultant, you will undergo industry-related and recruitment-specific training that is tailored to your level of entry. This training will equip you with the knowledge and skills necessary to effectively identify, engage, and assess potential candidates. You will learn how to utilize various sourcing techniques, such as job boards, social media platforms, and networking events, to build a strong pipeline of qualified candidates.

In addition to sourcing candidates, you will also be responsible for conducting initial screenings, assessing candidate suitability, and coordinating interviews with clients. Your ability to effectively communicate and build relationships with both candidates and clients will be crucial in ensuring successful placements.

Furthermore, as a member of our team, you will have access to ongoing support and mentorship from experienced recruitment professionals. This collaborative environment will provide you with the opportunity to learn from industry experts and continuously improve your recruitment skills.

Duties will include:

• Identifying and developing existing and new client job opportunities
• Management of clients and candidates through recruitment process from carrying out initial interview to job offer and placement
• Ensuring high standards of service delivery to company standards at all times

Experience Required - Trainee Recruitment Consultant

• Ideally 6 months experience or currently in a sales position
• Resilience and determination
• Able to be self-motivated.
• The ability to build rapport
• Hungry to hit targets

Benefits:

You can expect:

• Excellent salary and commission
• Birthday Gift
• Summer & Winter events
• Holiday buy
• Quarterly incentives
• All expenses trip for high achievers
• Exclusive discounts with high end brands
• Potential to earn monthly awards and individual prizes.
• Contribution to travel
• Fast-track promotion opportunities.
• Breakfast club
• Early Friday finish
• Discounted gym membership
• Cycle to work scheme

If this position is of interest, please apply with your CV. If you would prefer to have an initial confidential chat, contact Katherine Klat at the London Office

Fawkes & Reece

As a prominent recruitment agency specializing in the construction industry, Fawkes & Reece has established a strong reputation for delivering high-quality permanent and temporary candidates to top construction firms in the UK. With our extensive network and industry expertise, we have successfully matched countless professionals with their ideal roles, contributing to the growth and success of the construction sector.

Currently, we are actively seeking a Graduate Recruitment Consultant to join our dynamic team at the London office. This role offers an exciting opportunity to work in a fast-paced and rewarding environment, where you will play a crucial role in sourcing and attracting top talent for our clients.

At Fawkes & Reece, we value independence and believe in empowering individuals to excel in their roles. We also provide comprehensive support and guidance for those with less experience, ensuring that everyone has the opportunity to thrive and develop their skills.

As a Graduate Recruitment Consultant, you will undergo industry-related and recruitment-specific training that is tailored to your level of entry. This training will equip you with the knowledge and skills necessary to effectively identify, engage, and assess potential candidates. You will learn how to utilize various sourcing techniques, such as job boards, social media platforms, and networking events, to build a strong pipeline of qualified candidates.

In addition to sourcing candidates, you will also be responsible for conducting initial screenings, assessing candidate suitability, and coordinating interviews with clients. Your ability to effectively communicate and build relationships with both candidates and clients will be crucial in ensuring successful placements.

Furthermore, as a member of our team, you will have access to ongoing support and mentorship from experienced recruitment professionals. This collaborative environment will provide you with the opportunity to learn from industry experts and continuously improve your recruitment skills.

• Identifying and developing existing and new client job opportunities
• Management of clients and candidates through recruitment process from carrying out initial interview to job offer and placement
• Ensuring high standards of service delivery to company standards at all times

Benefits:

You can expect:

• Excellent salary and commission
• Birthday Gift
• Summer & Winter events
• Holiday buy
• Quarterly incentives
• All expenses trip for high achievers
• Exclusive discounts with high end brands
• Potential to earn monthly awards and individual prizes.
• Contribution to travel
• Fast-track promotion opportunities.
• Breakfast club
• Early Friday finish
• Discounted gym membership
• Cycle to work scheme

If this position is of interest, please apply with your CV. If you would prefer to have an initial confidential chat, contact Katherine Klat at the London Office

Fawkes & Reece

As a prominent recruitment agency specializing in the construction industry, Fawkes & Reece has established a strong reputation for delivering high-quality permanent and temporary candidates to top construction firms in the UK. With our extensive network and industry expertise, we have successfully matched countless professionals with their ideal roles, contributing to the growth and success of the construction sector.

Currently, we are actively seeking a Recruitment Consultant to join our dynamic team at the London office. This role offers an exciting opportunity to work in a fast-paced and rewarding environment, where you will play a crucial role in sourcing and attracting top talent for our clients.

At Fawkes & Reece, we value independence and believe in empowering individuals to excel in their roles. We also provide comprehensive support and guidance for those with less experience, ensuring that everyone has the opportunity to thrive and develop their skills.

As a Recruitment Consultant, you will undergo industry-related and recruitment-specific training that is tailored to your level of entry. This training will equip you with the knowledge and skills necessary to effectively identify, engage, and assess potential candidates. You will learn how to utilize various sourcing techniques, such as job boards, social media platforms, and networking events, to build a strong pipeline of qualified candidates.

In addition to sourcing candidates, you will also be responsible for conducting initial screenings, assessing candidate suitability, and coordinating interviews with clients. Your ability to effectively communicate and build relationships with both candidates and clients will be crucial in ensuring successful placements.

Furthermore, as a member of our team, you will have access to ongoing support and mentorship from experienced recruitment professionals. This collaborative environment will provide you with the opportunity to learn from industry experts and continuously improve your recruitment skills.

Duties will include:

• Identifying and developing existing and new client job opportunities
• Management of clients and candidates through recruitment process from carrying out initial interview to job offer and placement
• Ensuring high standards of service delivery to company standards at all times

Benefits:

You can expect:

• Excellent salary and commission
• Birthday Gift
• Summer & Winter events
• Holiday buy
• Quarterly incentives
• All expenses trip for high achievers
• Exclusive discounts with high end brands
• Potential to earn monthly awards and individual prizes.
• Contribution to travel
• Fast-track promotion opportunities.
• Breakfast club
• Early Friday finish
• Discounted gym membership
• Cycle to work scheme

If this position is of interest, please apply with your CV. If you would prefer to have an initial confidential chat, contact Katherine Klat at the London Office

Site Manager

About the role of Site Manager

Managing the day-to-day running of the site, including coordinating contractors, monitoring materials, organising equipment, and scheduling deliveries. Supervising the on-site team, including construction workers, subcontractors, and other on-site staff. Solving any problems or challenges that arise on-site.

Responsibilities for Site Manager

• Monitoring and controlling the cost of production, and approving payment to contractors and trades where appropriate.
  * Carrying out toolbox talks or similar on-site briefings.
  * Liaising proactively with other internal departments, externals suppliers and partners to ensure the build programme is achieved
  * To deliver a high standard of site presentation at all times

Requirements for a Site Manager

• Showing a good behavioural example in all aspects of health and safety, organisation, conduct, quality of work, and professionalism.

• Demonstrated good leadership and assertive skills to ensure optimum delivery to the highest quality standards on site.
• Ability to prioritise tasks to meet changing business needs, demonstrating a strong problem-solving ability.

If you want to hear more about this Site Manager role please apply with an up-to-date copy of your CV or contact Abi Taylor in our London Office on 020 7288 0166.

Fawkes & Reece

As a prominent recruitment agency specializing in the construction industry, Fawkes & Reece has established a strong reputation for delivering high-quality permanent and temporary candidates to top construction firms in the UK. With our extensive network and industry expertise, we have successfully matched countless professionals with their ideal roles, contributing to the growth and success of the construction sector.

Currently, we are actively seeking a Recruitment Consultant to join our dynamic team at the London office. This role offers an exciting opportunity to work in a fast-paced and rewarding environment, where you will play a crucial role in sourcing and attracting top talent for our clients.

At Fawkes & Reece, we value independence and believe in empowering individuals to excel in their roles. We also provide comprehensive support and guidance for those with less experience, ensuring that everyone has the opportunity to thrive and develop their skills.

As a Recruitment Consultant, you will undergo industry-related and recruitment-specific training that is tailored to your level of entry. This training will equip you with the knowledge and skills necessary to effectively identify, engage, and assess potential candidates. You will learn how to utilize various sourcing techniques, such as job boards, social media platforms, and networking events, to build a strong pipeline of qualified candidates.

In addition to sourcing candidates, you will also be responsible for conducting initial screenings, assessing candidate suitability, and coordinating interviews with clients. Your ability to effectively communicate and build relationships with both candidates and clients will be crucial in ensuring successful placements.

Furthermore, as a member of our team, you will have access to ongoing support and mentorship from experienced recruitment professionals. This collaborative environment will provide you with the opportunity to learn from industry experts and continuously improve your recruitment skills.

Job Description - Recruitment Consultant

The main purpose of the role of Recruitment Consultant is to provide day to day candidate control, candidate generation and administrative support to the recruitment team.

Duties will include:

• Source qualified candidates for open positions
• Verify candidate credentials and include in their profiles
• Develop job descriptions and promote job openings
• Generate leads for potential candidates
• Distribute assignment information to candidates
• Manage timely submission of accurate time sheets for payroll
• Format resumes and establish candidate profiles
• Handle incoming phone inquiries
• Maintain up-to-date candidate information
• Enroll new job seekers into the system

Benefits - Recruitment Consultant

• Excellent salary and commission
• Birthday Gift
• Summer & Winter events
• Holiday buy
• Quarterly incentives
• All expenses trip for high achievers
• Exclusive discounts with high end brands
• Potential to earn monthly awards and individual prizes.
• Contribution to travel
• Fast-track promotion opportunities.
• Breakfast club
• Early Friday finish
• Discounted gym membership
• Cycle to work scheme.

Competency and Knowledge Base - Recruitment Consultant

• Flexible and adaptable
• A mature personality
• Good organisational and administrative skills
• Ability to prioritise
• Good IT skills
• Ability to work to deadlines
• Attention to detail and shows accuracy in work
• Able to build strong relationships with candidates and clients
• Excellent communication skills
• Good problem-solving skills

If you are a motivated and driven individual with a passion for the construction industry and a desire to make a significant impact in the recruitment field, we encourage you to apply for the Recruitment Consultant position at Fawkes & Reece. Join our team and be part of a company that values your independence, supports your growth, and offers exciting opportunities for career advancement.

Call handler

About the role of Call Handler

To collect data, log jobs and transfer important information to the Planning team to action accordingly. Responsible for maintaining the professional appearance of the reception desk and visitor waiting areas.

Responsibilities for Call Handlers

• Exceptional customer service skills to ensure callers receive the best care.
• Sensitive and mindful of other people's feelings
• Tonsure that information displayed is neatly presented, relevant, up-to-date and regularly replenished.
• To respond to and take ownership of calls from both internal and external customers in a timely, efficient and courteous manner.
• Maintenance of switchboard directory and any other miscellaneous tasks relating to switchboard functionality.

Requirements for Call Handlers

• Customer service skills (i.e., effective listening, attentiveness, patience, empathy, ability to use positive language, problem solving skills, adaptable and flexible).
• Able to plan, prioritise, and coordinate, multi-task and complete call handling and job logging in a fast and accurate manner.
• Excellent communication (both verbal and non-verbal) on the telephone and in emails.
• IT and computer literate with a strong skill set in Microsoft suite.
• Attention to detail

If you want to hear more about this Call Handler role please apply with an up-to-date copy of your CV or contact Abi Taylor in our London Office on 020 7288 0166.