Join our team!
Are you a visionary leader with a passion for delivering exceptional hospitality experiences? Join Elior UK & Rangers Football Club at Ibrox Stadium where we are seeking a dynamic Site Director to lead the charge in driving business growth, operational excellence, and guest satisfaction.
This is a unique and exciting opportunity at one of the UK's most iconic venues, overseeing both match day operations and non-match day conferences and events.
What you'll be doing...
- Operational Leadership: Take full accountability for operational delivery, quality control, and ensuring consistent client and guest satisfaction across all areas of the venue.
- Revenue Growth: Drive revenue through strategic planning and management of all business-to-business commercial income. Identify and develop innovative new revenue streams, with a focus on growing non-match day conference and event sales.
- Team Leadership: Lead and inspire Heads of Departments, managing recruitment, training, and development to ensure the highest service standards are maintained. Build and sustain an engaged, high-performing team.
- Client & Stakeholder Management: Build and nurture strong relationships with clients and third-party stakeholders. Act as the key liaison to ensure alignment with Elior UK's values and the client's objectives.
- Financial Accountability: Drive financial growth through effective cost control, culinary excellence, and proactive pipeline development. Oversee the creation of profitable, solution-driven bids for new business opportunities.
- Compliance & Safety: Ensure full compliance with COSHH, Food Safety, Health & Safety, and all legal and environmental regulations. Maintain a culture of duty of care for both colleagues and customers.
- Restaurant Growth: Oversee the growth of the on-site restaurant business on non-match days, creating a year-round calendar of events to enhance revenue.
- Strategic Vision: Lead the creation and execution of sales strategies for large-scale events, ensuring successful delivery of major projects within budget and on time. Continually assess market trends to identify new opportunities for growth.
Working Pattern: 5 out of 7 days a week, including weekends and evenings to support events / matchdays
What can you bring?
As a successful Site Director you will embody the following skills:
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Senior-level operational contract management experience within the hospitality industry, with a proven ability to lead large teams to deliver exceptional service.
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Expertise in client and stakeholder management, with strong interpersonal and communication skills.
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Commercially astute, with a solid background in budgeting, forecasting, and cost control management.
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Strong sales and C&E experience, with a track record of delivering high-value events and a creative approach to driving revenue.
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A strategic thinker, able to balance structured planning with flexibility and problem-solving under pressure.
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Previous experience managing P&L and driving commercial success in a fast-paced, high-pressure environment.
If you are ready to take on a high-profile role and make your mark at Rangers Football Club, apply today and be part of an exciting journey delivering excellence at Ibrox Stadium!
Our way of saying thank you... At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.
FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.
Support Your Way of Life:
- Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
- Holiday Allowance: Relax & recharge with 28 days holiday, increasing to 31 days after two years service
- Family Leave: Prioritise family commitments with flexible leave options
- Paid Charity Leave: Make a positive impact with two additional paid days for charity work
Big Enough for Growth, Small Enough to Connect:
- Opportunities for career progression while developing a close-knit community
Supporting You Through Life's Ups & Downs:
- Access mental health support & comprehensive wellbeing benefits
Keeping Finances & Wellbeing in Mind:
- Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme
Why it's great to work for us... Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:
- Workplaces & Office Space
- Sporting Venues & Stadiums
- Attraction & Heritage Sites
- Public Sector & Defence
- Health, Care & Hospitals
- Schools, Colleges & Universities
Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.
That's why 85% of colleagues tell us how proud they are to work for us!
Elior Celebrates Equality Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!
Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.
