Join our team!
We have a fantastic opportunity for an experienced and enthusiastic Operations Manager to manage a portfolio of clients within our Concessions division, looking after 15 contracts nationwide.
The successful candidate will have exceptional proven leadership qualities and an ability to achieve a high standard of results through others. We require a committed and passionate individual to deliver and exceed client and customer expectations during this exciting period of growth at Elior UK.
This role is nationwide, therefore applications from any UK location will be considered
What you'll be doing...
To be successful for the Operations Manager position, you will be from a catering background with relevant experience managing clients and leading diverse internal teams, including General Managers.
You will have a comprehensive support network to help you in your role, which, combined with your commercial awareness, you will use to drive continuous growth.
To deliver on our high standards, you will be accountable for:
- Leading and coaching site managers and service champions within your patch
- Creating a platform for financial growth
- Excellent cost control
- Innovative menu planning with specified budgets
- Overseeing site management within your area of responsibility
- Recruiting and developing a high calibre of site managers
- Building internal and external relationships
- Regular liaison with clients
Working Pattern: Monday to Friday - 37.5 hours a week (flex for weekend cover as per business needs required)
What can you bring? Applying for the role of Operations Manager, you will need the following essential skills and experience:
- Proven experience in contract catering within a field-based role
- Leadership qualities, inspiring and motivating a large, diverse team
- Confidence with numbers
- Profit and loss management
- Experience within a similar sector is desirable
- Full UK driving licence
This is a field-based role, so you will be prepared to travel nationwide and have flexibility for weekends as per business demands and operational oversight
If this role excites you, then we want to hear from you!
Our way of saying thank you... At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.
We offer a salary of £50,000 plus a 15% KPI bonus and a company vehicle
FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.
Support Your Way of Life:
- Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
- Hybrid Working Model: Collaborate & innovate in the office three days a week while enjoying focused work-from-home days
- Holiday Allowance: Relax & recharge with 33 days of holiday (including bank holidays)
- Additional Holiday Purchase Option: Customise your time off by purchasing extra holidays
- Family Leave: Prioritise family commitments with flexible leave options
- Paid Charity Leave: Make a positive impact with two additional paid days for charity work
- Single cover healthcare
Big Enough for Growth, Small Enough to Connect:
- Opportunities for career progression while developing a close-knit community
Supporting You Through Life's Ups & Downs:
- Access mental health support & comprehensive wellbeing benefits
Keeping Finances & Wellbeing in Mind:
- Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle to work scheme
Why it's great to work for us... Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:
- Workplaces & Office Space
- Sporting Venues & Stadiums
- Attraction & Heritage Sites
- Public Sector & Defence
- Health, Care & Hospitals
- Schools, Colleges & Universities
Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.
That's why 85% of colleagues tell us how proud they are to work for us!
Elior Celebrates Equality
Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!
Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.