Total 49 job vacancies by Dynatrace

As a Partner Sales Manager you will be responsible to recruit, develop and manage partner business in a defined geographic region focused on generating incremental, distributed software license and service-related revenue. Within the defined sales region, efforts are focused solely on Dynatrace’s Software Intelligence platform for the Enterprise Cloud.

Responsibilities also include generating interest in the Dynatrace platform by leveraging the partner ecosystem. For both GSI partners and national partners, the objective is to develop strategic relationships through the creation of joint business initiatives and offerings that leverage Dynatrace as a fundamental component of the partner’s business. Partner Managers jointly develop sales strategies with their partners and implement those initiatives by working with local sales teams. Partner Managers are required to travel selectively to meet with partners and sales teams to gain commitment to launch an initiative and ensure successful execution of the established programs.

This role will be based in Tokyo

• Understand the Partners’ business, especially Global System Integrators or Global Consulting firms and align Dynatrace solutions to develop compelling ‘go to market’ propositions
• Qualify new Partners and demonstrate ability to effectively communicate the value of the Dynatrace platform to both C-level’ business leaders and ‘technical’ staff members
• Develop Partners to become self-sufficient in the marketing of the jointly developed solutions
• Develop and build similar sales strategies with all assigned partners in region
• Communicate in region partner activities to other Dynatrace Partner managers so they can leverage that on the jointly developed partner initiatives in their regions
• Manage, Track and Report highest priority action items, results, business plan development, marketing-related successes and accurate partner forecasts, sales
• Perform as an evangelist to drive Dynatrace solutions
• Collaborate with the region sales leadership team and successfully execute the region partner business plan
• Host quarterly business reviews with partners to drive accountability and report on success metrics
• Generate partner-sourced net-new and growth sales pipeline and revenue

Want to be part of a revolution? Already the leader in application monitoring solutions, Dynatrace is redefining the rules of performance with, Dynatrace One, its new 3rd generation platform. We are looking for a Senior Salesforce Developer to join our Business Systems organization (Corporate IT) in support of our growing business and evolve the Salesforce platform to meet the needs of the Business.

Do you have what it takes? Come join our dynamic and growing IT center of excellence!

Under the guidance of the Sr. Manager of Business Systems, you will play a key role in the configuration and design of Salesforce Revenue Cloud and its offerings. You will implement and maintain solutions that balance the business needs with the technical requirements ensuring end-user satisfaction and ease of integration with other enterprise systems.

As a Salesforce Developer, you will be part of an Agile Scrum supporting various initiatives including the development, and maintenance of our CPQ and Billing implementation and driving a scalable Quote-to-Cash business process.

This is a cross-functional role where you will partner closely with GTM teams and end-users to improve processes and develop new functionality. This position is ideal for an individual who wants to be part of transformation and can contribute in a fast-paced environment.

Responsibilities:

· Develop Salesforce using Object Oriented Design methodologies, Flow, Apex, Visualforce, SOQL, SOSL, Application Programming Interfaces (APIs) and related components.

· Assist in redefining and scaling Dynatrace’s quote-to-cash system processes which includes simplification of existing workflows, Process Builders, Flows, etc.

· Design, code, test, troubleshoot, debug and document solutions throughout the development process and across the Salesforce platform including CPQ, Billing, RLM, Force.com, Einstein, various managed packages.

· Provide Salesforce expertise related to data, integration, security, and analytics.

· Using technical knowledge of Dynatrace’s other business systems (NetSuite, Boomi, Jira), evaluate development options and provide recommendations to solve for business needs, identifying pros and cons, and providing work effort estimates.

· Write comprehensive documentation on business requirements, process flows, technical objects and release step details (change controls, data migrations, and step-by-step order of operations) as well as configuration and solution design.

· Using software development lifecycle (SLDC) principles and Agile methodology, be the Salesforce DEVsubject matter expert participating in sprint planning, story estimation, solution and technical documentation as well as release planning and execution.

· Ensure all solutions pass Unit testing and comply with industry best practices and Salesforce standards for security, data privacy and governance.

· Participate in code reviews and provide technical feedback as required.

· Responsible for knowledge transfer to L1/L2 Support team.

This role will be based in Tokyo, Japan.

Are you a world class Solutions Engineer? Do you love to blend strong interpersonal skills and customer's challenge-solving abilities with a passion for cutting-edge technology? Are you passionate and enthusiastic about making customers successful and never hesitate to challenge the status quo.? No problem, Dynatrace has a history of making technical pioneers like you into high-powered SE’s.
Imagine being able to do the best work you’ve ever done as a Solutions Engineer for a high growth, well run and financially stable technology company that is continually identified as one of the best and most innovative technology companies.

We are looking for a Tokyo-based Lead Solutions Engineer with a strong background in applications and infrastructure stacks who can collaborate with customers to sell observability and AIOps solutions, driving significant revenue growth. You will deeply understand the customer's IT business strategy, IT applications/operations, and organization, while also formulating sales strategies and proposing how Dynatrace solutions can be beneficial. And, you will lead or assist in demonstrating how Dynatrace solutions can be utilized through Proof of Concept (PoC).
Additionally, you will share your knowledge, experience to our team to create strong SE team and customers to lead their DX and IT modanization.

Responsibility
•    Together with the Sales team you will be selling the fastest growing Observability/AIOps platform using state-of-the-art sales and marketing techniques.
•    You will be responsible for driving and growing Dynatrace business by owning and executing the Technical Sales cycle.
•    You will provide technical expertise through solution presentations, product demonstrations, proposal and supporting technical evaluations (POVs). You will help qualify and close business opportunities with customers and partners
•    You will advise and lead customers on how matters related to observability, AIOps, digital experience, business analytics, and log analysis can benefit their IT strategy and operations, as well as how they fit into their overall IT environment/operation process/business etc.
•    You will connect Dynatrace technology to business value and assist or lead the sales and customers in building their business cases.
•    You will closely work together with the Center of Excellence team, Technical Support team and the Customer Success Team.
•    You will present Dynatrace's vision and solutions to our customers C-suite executives and work closely with them to become trusted advisor.
 

As a Senior Customer Success Engineer, you will be responsible for building and maintaining post-sales relationships with Dynatrace’s largest, most complex, and most valuable customers. A large percentage of the customers you engage with will be Enterprise customers from a Dynatrace spend perspective as well as some customers that are part of the Enterprise Success & Support program and have a mix of other dynatrace services involved. You will be a trusted strategic advisor, ensuring the successful deployment and adoption of all Dynatrace products. Customers hold CSE’s in high regard as experts and rely on you to guide them through ways of obtaining the most outstanding value from their Dynatrace solutions. You will align with customers' desired business outcomes, enable them on their existing products and services, and work with them to identify opportunities to expand into additional products and services, all while ensuring world-class customer experience, value, and satisfaction. 

As part of the account team, you will work closely with the entire account team to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.  

Responsibilities and Duties

• Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values
• Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations
• Strategise on the overall technical objectives and long-term goals of the customer and their business and strategic objectives
• Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer’s footprint
• Be the customer’s advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements
• Provide web-based training to user groups to support organisational adoption
• Undertake discovery and education activities to identify opportunities for Dynatrace usage across organisational functions and processes
• Function as a frontline technical resource for “best practice” and informal customer questions
• Engage with Dynatrace customer support as a customer advocate to ensure speedy resolution of customer issues
• Engage with Dynatrace Product management as the customer advocate on product roadmap discussions
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Maintain current functional and technical knowledge of Dynatrace products and services
• Help to document best practices in developing and using Dynatrace
• Provides insight, advice, and ‘street credibility’ with technical teams to understand technical issues and possible workarounds.
• Has deep understanding of customers’ infrastructure, architecture, and business/regulatory requirements to speed up resolution.

As a Senior Customer Success Engineer, you will be responsible for building and maintaining post-sales relationships with Dynatrace’s largest, most complex, and most valuable customers. A large percentage of the customers you engage with will be Enterprise customers from a Dynatrace spend perspective as well as some customers that are part of the Enterprise Success & Support program and have a mix of other dynatrace services involved. You will be a trusted strategic advisor, ensuring the successful deployment and adoption of all Dynatrace products. Customers hold CSE’s in high regard as experts and rely on you to guide them through ways of obtaining the most outstanding value from their Dynatrace solutions. You will align with customers' desired business outcomes, enable them on their existing products and services, and work with them to identify opportunities to expand into additional products and services, all while ensuring world-class customer experience, value, and satisfaction. 

As part of the account team, you will work closely with the entire account team to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.  

Responsibilities and Duties

• Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values
• Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations
• Strategise on the overall technical objectives and long-term goals of the customer and their business and strategic objectives
• Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer’s footprint
• Be the customer’s advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements
• Provide web-based training to user groups to support organisational adoption
• Undertake discovery and education activities to identify opportunities for Dynatrace usage across organisational functions and processes
• Function as a frontline technical resource for “best practice” and informal customer questions
• Engage with Dynatrace customer support as a customer advocate to ensure speedy resolution of customer issues
• Engage with Dynatrace Product management as the customer advocate on product roadmap discussions
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Maintain current functional and technical knowledge of Dynatrace products and services
• Help to document best practices in developing and using Dynatrace
• Provides insight, advice, and ‘street credibility’ with technical teams to understand technical issues and possible workarounds.
• Has deep understanding of customers’ infrastructure, architecture, and business/regulatory requirements to speed up resolution.

We are looking for a candidate to fill a newly created position as an Enterprise Acquisition Account Executive. In this role, you will drive sales growth through targeted acquisition efforts across various industry segments.

It’s all about a “land and expand” approach amongst enterprise-grade organizations. As part of your responsibilities, you’ll oversee 3 to 5 existing customer accounts. Your focus will be on nurturing these relationships and expanding partnerships. Additionally, you’ll engage with 5 to 8 potential customers, introducing them to our offerings. After successfully converting prospects, you’ll have the chance to maintain those accounts and explore opportunities for upselling and cross selling our solutions. Additionally, you’ll benefit from mentorship provided by our award-winning leadership team. Collaborating closely with our high-performing sales professionals, SDRs, and partners, you’ll be on the path toward achieving ultimate success.

What you will be focusing on as an Enterprise Acquisition Account Executive

• Execute on territory plans to deliver maximum revenue potential within a pool of broad, regionally focused accounts.
• Collaborative pre-defined SE support based on region.
• 3-5 customers, 5-8 prospects, with 15 total accounts.
• Drive new logo customers, focusing on landing and expanding Dynatrace usage.
• Consult with Vice President and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition.
• Generate velocity by establishing Dynatrace in new markets through product demonstrations, in-market events and account specific initiatives.
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively.
• Work closely with Dynatrace functional areas such as sales engineering, marketing, legal, finance and other lines of business to develop and execute a solution strategy to meet customer business needs.
• Ensure your customers’ implementations are wildly successful.

We are looking to fill a newly created position as a Strategic Enterprise Account Executive to generate velocity and focus on enterprise sales across multiple segments in multiple industries.

As a Strategic Enterprise Account Executive at Dynatrace, you will work with the largest companies in the world to shape and lead Dynatrace’s Go To Market in the Fortune 100. You will manage 2-3 named accounts of existing customers along with 2-3 prospective accounts to identify an entry point to introduce Dynatrace. We are looking for you to bring knowledge and proven success operating in the technology space with an APM centric approach. This is an opportunity to leverage hyperscalers in a platform sale in the end-to-end observability and security space.

What you will be focusing on as a Strategic Enterprise Account Executive

• Execute on account plans to deliver maximum revenue potential within a pool of 2-3 Enterprise named accounts, with 2-3 prospects.
• Proactively manage and grow a portfolio of assigned Strategic Enterprise level clients.
• Designated SE support at a 1:1.5 ratio within region.
• 2-3 customers, 2-3 prospects, with 5 total accounts.
• Maintain accurate forecasts and report to the sales leader on the status of new and expansion opportunities, leveraging the MEDDPIC framework.
• Consult with Vice President and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition.
• Generate velocity by establishing Dynatrace in new markets through product demonstrations, in-market events, and account specific initiatives.
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively.
• Work closely with Dynatrace functional areas such as sales engineering, marketing, legal, finance and other lines of business to develop and execute a solution strategy to meet customer business needs.
• Ensure your customers’ implementations are wildly successful.

• Build a rewarding career in an innovative, fast paced & collaborative environment
• North Sydney location with the flexibility of a hybrid working environment
• Private health fund for you and your dependents

We are seeking a dynamic and self-motivated AP Coordinator to join our high-performing Finance team based in Sydney. This role is responsible for vendor invoice processing and payment, employee expense review and payments, monthly trend analysis as well as assisting with cash forecast and external audits.

The ideal candidate would have excellent analytical skills and a solid working knowledge of US GAAP and local GAAP.

Responsibilities:

• Vendor invoices recording and payment
• Review employee expenses and process payments
• Communicate with employees on expense in compliance to travel policy
• Communicate with vendors and internal stakeholders in accordance to the accounts payable process
• Prepare schedules, and reconciliations for month-end closing in accordance with corporate deadlines
• Analyse and research monthly trend analysis, account fluctuations and assist with providing explanation for significant or unusual changes in balances
• Participate in the preparation and review of monthly reports/analyses for Management
• Prepare and analyse key metrics for the Cash Forecasting process
• Assist with annual external audit complying with GAAP requirements
• Complete local statutory compliance requirements
• Assist with special projects and other ad-hoc duties as assigned

This role will be based in Tokyo, Japan.

We’re looking to fill a newly created position as an Enterprise Expansion Account Executive. In this role, you will focus on new revenue sales across a dedicated named account list of enterprise customers.

This is a “land and expand” opportunity amongst enterprise organizations. As part of your responsibilities, you will manage about 25 existing customer accounts, and your focus will be nurturing and expanding partnerships with these clients. Additionally, you may have the opportunities with few potential customers, introducing them to our offerings.

You’ll benefit from mentorship provided by our award-winning leadership team and collaborate closely with our high-performing sales professionals, SDRs, and partners on the path toward achieving ultimate success.

What you will be focusing on as an Enterprise Expansion Account Executive

• Execute on account plans to deliver maximum revenue potential within a pool of broad, regionally focused accounts.
• Work with existing customers to retain and expand Dynatrace usage.
• Consult with Vice President and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition.
• Generate velocity by establishing Dynatrace in new and existing markets through product demonstrations, in-market events, and account specific initiatives.
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively.
• Work closely and co-sell with Dynatrace functional areas such as sales engineering, marketing, legal, finance and other lines of business to develop and execute a solution strategy to meet customer business needs.
• Ensure your customers’ implementations are wildly successful.

Join our mission to revolutionize observability with answer-driven automation powered by the Dynatrace Automation Engine. Our advanced Workflow Automation Platform empowers organizations to overcome cloud management challenges, unlock the full potential of their cloud strategy, and reduce manual effort by putting answers into action.

This role is key to advancing our core automation capabilities by developing new features and improvements using Python, React, and TypeScript.

If you are passionate about automation and development, this is your chance for an exciting challenge in a fantastic team.

• Collaborate with cross-functional teams to design, develop, and maintain features of our core automation platform
• Write clean, maintainable, and efficient code
• Participate in code reviews and provide constructive feedback to improve the codebase 
• Ensure high performance and reliability for our full-stack applications by identifying, diagnosing, and resolving issues
• Intensive cooperation with local and international development teams

We are looking to fill a newly created position as a Strategic Enterprise Account Executive to generate velocity and focus on enterprise sales across multiple segments in multiple industries.

As a Strategic Enterprise Account Executive at Dynatrace, you will work with the largest companies in the world to shape and lead Dynatrace’s Go To Market in the Fortune 100. You will manage 2-3 named accounts of existing customers along with 2-3 prospective accounts to identify an entry point to introduce Dynatrace. We are looking for you to bring knowledge and proven success operating in the technology space with an APM centric approach. This is an opportunity to leverage hyperscalers in a platform sale in the end-to-end observability and security space.

What you will be focusing on as a Strategic Enterprise Account Executive

• Execute on account plans to deliver maximum revenue potential within a pool of 2-3 Enterprise named accounts, with 2-3 prospects.
• Proactively manage and grow a portfolio of assigned Strategic Enterprise level clients.
• Designated SE support at a 1:1.5 ratio within region.
• 2-3 customers, 2-3 prospects, with 5 total accounts.
• Maintain accurate forecasts and report to the sales leader on the status of new and expansion opportunities, leveraging the MEDDPIC framework.
• Consult with Vice President and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition.
• Generate velocity by establishing Dynatrace in new markets through product demonstrations, in-market events, and account specific initiatives.
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively.
• Work closely with Dynatrace functional areas such as sales engineering, marketing, legal, finance and other lines of business to develop and execute a solution strategy to meet customer business needs.
• Ensure your customers’ implementations are wildly successful.

• A great opportunity for someone with outbound SDR experience
• This role would be on a hybrid work model.

We are looking for engaging, curious, collaborative, results-driven and customer-obsessed Sales Development Representative’s (SDR) to join the village. At Dynatrace our SDR’s are a critical part of our go-to-market team and as our first interaction point with future customers, they collaborate closely with marketing and our Account Executives to inform and identify and qualify opportunity across our key account.

You will be a self-starter who can work autonomously, are tech savvy, curious, motivated to learn and work with others, and have a strong passion to over-achieve. 

• Build revenue pipeline by setting introductory meetings with target influencers and key decision makers
• Conduct proactive research on accounts using Google, LinkedIn, Lusha and other tools you will be provided.
• Profile assigned accounts by developing an understanding of the accounts’ business and technology challenges, opportunities, drivers, and market positioning.
• Drive outbound ‘named account’ prospecting to generate new logo business opportunities, call into senior IT management and liaise with C-Level and senior IT management contacts.
• Educate prospective customers on the value of Dynatrace enterprise solutions and qualify opportunities with business potential.
• Support prospect and community awareness and education of Dynatrace solutions and trends across social media channels.
• Follow up on inbound enquiries and leads generated through our APAC marketing campaigns and provide feedback to marketing on the quality of these leads and prospects.
• Perform analysis on CRM (Salesforce) to track activities, attend weekly territory forecast meetings and update team on progress of identified activities.
• Meet and exceed your defined target of qualified opportunities per quarter.

Dynatraceにおける役割

当社では、積極的で好奇心旺盛、協力的、結果志向で顧客に夢中な営業開発担当者（SDR）を募集しています。SDRは市場参入チームの重要な一員であり、将来の顧客との最初の接点として、マーケティングやアカウントエグゼクティブと密接に連携し、主要アカウントでの顧客開拓を行い、パイプライン生成に寄与します。

自発的に働くことができ、技術に精通し、好奇心旺盛で学ぶ意欲があり、他の人と協力して働くことができ、成果を上げることに強い情熱を持っている方を求めています。

職務の詳細：

· 目標となる影響力のあるペルソナや意思決定者との初回ミーティングを設定し、営業パイプラインを構築する。

· Google、6sense、LinkedInなどの提供されるツールを駆使してアカウントに関する事前調査を行う。

· 対象アカウントのビジネスやテクノロジーに関する課題、機会、市場での立ち位置をよく理解し、割り当てられたアカウントのPOV作成を行う。

· 新規顧客ビジネスの機会を創出するため、フォーカスアカウントの開拓を推進しIT管理者に働きかけ、経営幹部およびシニアIT管理者と連絡を取り合う。

· Dynatraceのエンタープライズソリューションの価値を見込み顧客に伝え、ビジネスチャンスがあるかどうかを判断する。

· 各種のソーシャルメディアを通じてDynatraceのソリューションやトレンドについて見込み顧客やコミュニティの認知を広げ、詳細を伝える。

· ソーシャルメディアチャンネルを通じて、Dynatraceソリューションとトレンドに関する見込み顧客およびコミュニティの認知度と教育をサポートする。

· CRM（Salesforce）上で分析を行い、日々の活動を追跡し、効率を改善する。

· 自身の月間目標件数を達成・超過する。

We are looking for engaging, curious, collaborative, results-driven and customer-obsessed Sales Development Representative’s (SDR) to join the village. At Dynatrace our SDR’s are a critical part of our go-to-market team and as our first interaction point with future customers, they collaborate closely with marketing and our Account Executives to inform and identify and qualify opportunity across our key account. This role is based in Bangkok, Thailand. 

You will be a self-starter who can work autonomously, are tech savvy, curious, motivated to learn and work with others, and have a strong passion to over-achieve. 

• Build revenue pipeline by setting introductory meetings with target influencers and key decision makers
• Conduct proactive research on accounts using Google, LinkedIn, Lusha and other tools you will be provided.
• Profile assigned accounts by developing an understanding of the accounts’ business and technology challenges, opportunities, drivers, and market positioning.
• Drive outbound ‘named account’ prospecting to generate new logo business opportunities, call into senior IT management and liaise with C-Level and senior IT management contacts.
• Educate prospective customers on the value of Dynatrace enterprise solutions and qualify opportunities with business potential.
• Support prospect and community awareness and education of Dynatrace solutions and trends across social media channels.
• Follow up on inbound enquiries and leads generated through our APAC marketing campaigns and provide feedback to marketing on the quality of these leads and prospects.
• Perform analysis on CRM (Salesforce) to track activities, attend weekly territory forecast meetings and update team on progress of identified activities.
• Meet and exceed your defined target of qualified opportunities per quarter.

At Dynatrace, we have made it our mission to ensure that millions of people worldwide have an excellent user experience, made possible through a unique combination of observability, automation, and AI—all compacted into one cloud-based software intelligence platform to give our customers visibility and precise, AI-backed answers across their entire digital ecosystem.  

Your team

• Enables engineering teams to autonomously operate their systems and services
• Always works towards fully automated processes
• Consists of motivated engineers from all around the world, with backgrounds in software engineering, system engineering, and product management
• Likes to take a break and get to know coworkers

Your role

• Use your insights into production to translate manual tasks into automated processes
• Tackle the challenge of capacity planning and being as cost-efficient as possible
• Coordinate the product release/rollout and refine existing processes with your ideas
• Automate monitoring and alerting to enhance the efficiency and reliability of cloud infrastructure
• Assist on investigating and fixing production incidents
• Configure monitoring and alerting to ensure efficient and scaleable production operations
• Take part of On-Call rotations