Total 55 fb tourism hospitality job vacancies in Australia

We have an exciting opportunity for an upcoming Head Chef reporting to an Executive Chef and to lead our Kitchen team. With our very own Sicilian Restaurant – Sotto, Cucina & Bar, and Rooftop Destination Bar – PocketSquare Skyline Bar & Terrace. There is plenty for our chefs to excited for and develop fresh, sustainable, and seasonal menus that delight our guests.

HEAD CHEF up to £55,000 per annum + Service Charge.

We are looking for a Head Chef with real passion for Sicilian Cuisine.

40hrs per week + Service Charge

All the perks you deserve:


Exclusive member and Friends & Family rates at Hyatt Hotels & Cycas Hospitality Hotels worldwide.
Access to 50% off at Hyatt Restaurants & Bars worldwide.
Recruit a Friend scheme - £350 in your pocket.
Keep your vibes positive, with access to free medical healthcare plans including counselling sessions.
Workplace pension scheme.
Team meals on duty
Unlock exclusive perks with our benefits platform featuring discounts on shopping, gym memberships, holidays, insurance, and more.
Continuous learning & development opportunities.


What you will do as a Head Chef at Hyatt Place London City East

As a Head Chef, you will play a key part bringing to life the day to day running of the kitchen, and leading our small team of dedicated chefs and kitchen team. Creating outstanding dishes in order to provide a superb dining experience for our guests. You will ideally have excellent knowledge of Sicilian cuisine as well as health & safety procedures and will support the kitchen team as required. Being a team-player is essential to the success of the kitchen operation.

At the heart of our kitchen is a strong, cohesive team. As our Head Chef, you will play a pivotal role in recruiting, training, and nurturing talented individuals to create a supportive and high-performing culinary team. Your ability to recognise potential and foster growth will be essential in building a team that thrives on collaboration and mutual respect.

If you are a dynamic, sociable and eager Head Chef that is looking to join a fun and vibrant team, then please apply today and start your journey with Cycas Hospitality and Hyatt Hotels!

Have a passion for Sicilian & Italian cuisine read-on.

Our Venues

Join our casual dining signature restaurant – Sotto Cucina & Bar. Our restaurant is contemporary and colourful, inspired by the food and culture of the island of Sicily. Our restaurant celebrates unashamedly the charm of Italian hospitality, with street art laden walls, contemporary botanical spaces, colourful interiors, and a familial intimate service straight from the trattoria playbook.

The restaurant has its own private dining orangery and Terraza courtyard and brings together fresh and vibrant tastes of Sicily cuisine. Proudly partnering with some of East London’s top food & beverage suppliers

___________

Pocketsquare Skyline Lounge & Terrace. Tailored design, silkily smooth beats, unashamedly and eccentrically local flavour. London’s most exclusive skyline destination, PocketSquare, seamlessly weaves artistic décor, outrageous views, and distinctive cocktail and food–paired menus. Just minutes from Shoreditch, Brick Lane and Spitalfields. Located on the ninth floor of the Hyatt Place London City East, ours is truly where ‘the city’ meets the east.

INTERESTED?? CLICK APPLY NOW

About Cycas Hospitality

Cycas Hospitality manage the Hyatt Place London City East, under franchise agreement from Hyatt Hotels.

Cycas Hospitality is the leading, pan-European hospitality management company, operating all categories of hotels and serviced apartments for private and institutional investment partners. With a portfolio of more than 50 branded and independent properties across twelve European countries, our collection brings together a range of key-city locations, travel hubs and leisure destinations. We partner with all the major, global brands as well as curating independently branded hotels. Our hotels encompass the full spectrum, ranging from limited-service to full-service, boutique, extended-stay and luxury hotels in addition to high-end serviced apartments.

Cycas is focussed on delivering outstanding guest experience to drive superior top and bottom-line investor returns. Our core purpose is to develop and inspire Europe’s best hospitality team, and we are incredibly proud of the team we have assembled, both within our hotels and specialist hotel support teams.

Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

Night Receptionist / Front Office Crew Member

Award Winning , Moxy & Residence Inn Slough SL1 1GZ

We at Cycas Hospitality have a team of dedicated crew members that get to be their true selves so that they can deliver positively OUTRAGEOUS service! We put people at the heart of everything we do and are looking to recruit a friendly, spirited, outgoing new Night Receptionist for our fabulous Moxy and Residence Inn Slough!

We are the first dual branded property in Slough; 2 hotels operating in 1 building! Residence Inn by Marriott is an extended stay brand whereby our guests stay for longer periods of time. It is up to us to make them feel at home with our family of associates! All rooms are suites with more living and working space, than you would find in any other hotel room, including a fully equipped kitchen in every suite! Our guests (the Maximizers) want to Maximize their stay and we are here to help them do that, by offering grocery services, complimentary daily breakfast and of course all the places to be in Slough, London, Windsor and surroundings!

#ATTHEMOXY we created a free-spirited place where our guests can do all that crazy stuff they would never think of doing at home, together with likeminded spirits they had otherwise never met, that is why we call them our Fun Hunters! The Wi-Fi is speedy and the cushy beds are freshly made, but more importantly, the bar is always open and ‘the crew’ is always on duty to serve. Our crew can do it all! Bartender, greeter, front desk attendant, speedy internet surfing problem solver… all you, all of the time.

What will I be doing?


Carry out the minimum of 2 security checks at regular intervals with special emphasis on security, fire and safety.
Check hotel guests in and out and assist with luggage when required.
Serve food and liquor to company standards.
Ensure all revenue is correctly charged and monies are securely kept.
To ensure the total cash takings balance with the Opera settlements report and the receipt sheet and to complete the banking according to the correct procedure.
Ensure a sound knowledge of the local area regarding history, places of interest and special events and where further information can be obtained.
Actioning of early morning calls at the time specified and to the standards laid down.
The preparation of Room Service orders and service to the rooms when required.
Cleaning of areas as requested, removal of all trays from public areas, bedroom corridors as necessary.
Setting up meeting rooms as requested.
To attend all relevant training as and when required.
To show willingness to take on additional responsibilities when necessary.


What are we looking for?


Previous experience within a similar role within a hotel environment
Strong communicator and team management skills
Ability to work night shifts
Fluency in English


What do we offer in return?


A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self!
A workplace with over 220,000 colleagues worldwide!
A family of associates with a work hard, play hard mentality.
The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities.
Feed your wanderlust with discounts in over 7000 hotels!


Cycas Hospitality is a gift for any hospitality professional. Over the past 13 years we’ve created an innovative hotel management company.

Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period.

We are waiting to hear from you.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

Nights Supervisor

Salary: Up to £30,000 + Room Service Charge*

All the perks you deserve:


Specific monetary incentive schemes for upselling from the day you start!
Opportunities to explore the world by giving Employee and Friends & Family discount rates across Hyatt Hotels & our growing Cycas Hospitality Hotels worldwide.
Free Meals on duty
Fun wellbeing days and employee engagement calendars
F&B Discounts of up to 50% in our Hyatt UK Restaurants & Bars
*Recruit a friend scheme - £350
Uniform Provided.
Workplace pension scheme.
Continuous Learning & Development opportunities with a personalised development plan


About Hyatt Place - London City East

The 280-room Hyatt Place London City East, managed by Cycas Hospitality, occupies a prime position in the bustling district of Aldgate on Whitechapel Road, close to brick lane and minutes from the heart of London’s Financial district. Our hotel is the first property under the Hyatt Place brand in Central London - we are now searching for a top receptionist.

How will you shine!

The Front Office Team is responsible for first impressions, this means everything for our guests, you will be the benchmark for customer care throughout their stay. Your genuine warmth will shine through, and you will be confident to answer any questions and happy to offer information about hotel services, facilities, and the local area. You will go that extra mile to make them stay that even more special. Your ultimate role is to make sure all our guests leave us happy.

What will you be doing?


Provide a great guest experience by enabling a smooth arrival and departure experience including rooming and delivering luggage.
Becoming a brand ambassador, embodying the ethos and culture values.
Be a local connoisseur, recommending local amenities, restaurants and events going on in buzzing East London.
Ensuring that all guests have the appropriate credit facilities established.
Handling all payment transactions and billing
Assisting guests during their stay and handling guest needs
Maximising revenue opportunities through up selling
Providing all required information about the Hotel, available services, and facilities.


What are we looking for?

We are looking for a fun and creative team player. Ideally you will have experience in a similar role, preferably in a 4* environment. Excellent communication skills and the ability to remain calm whilst working under pressure are key for this role.

With your intuition and dedication to people, you are always striving to deliver a great service for all guests, you will have a warm, people-oriented demeanour, a team-first attitude, Positive outlook and outgoing personality, flexibility, problem-solving skills and multi-tasking ability, the ability to stand, sit or walk for extended periods of time across a work shift.

INTERESTED: take your next steps, apply today, and start your journey with Cycas Hospitality and Hyatt Hotels (Conditions apply).

* T&Cs apply. * Recruit a friend bonus only applicable if employee passes three months’ probation and are not on their leave of notice. Calculated on Pro-Rata basis. *Service charge terms and conditions apply.

About Cycas Hospitality

At Cycas Hospitality, we look for people who are dynamic, confident, and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Cycas Hospitality is a gift for any hospitality professional. Over the past 15 years we’ve created an innovative pan European hotel management company. Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom. ***

Are you looking for a job in central London (15 min walking from Big Ben)? Are you looking for a night job( 10:45 pm-07:15 am)? Are you looking for an amazing place to work? Are you looking to be part of a great team?

...and if you are a hardworking individual who is a friendly night owl, with a bubbly personality, great team member, who can offer not just a bed for the night for our guests, but an experience, then you are the right person we are looking for!

Duties include but are not limited to:

-greeting incoming guests, providing outstanding guest services, creating a safe and friendly environment for our guests;

-ensuring an efficient Front Desk experience for guests, including check in and check out;

- completing the shift procedures, night audit and other relevant reports in a timely manner;

- carrying out cleaning duties; seting-up the breakfast room and helping to prepare breakfast;

Job Scope

The Finance Assistant (FA), will provide general assistance in all areas of the hotel accounting function enabling the Accounts Manager to provide timely and accurate financial information to the Local management of the Hotel, Regional Financial Controller, Chief financial officer of the Management Company and Owners. The FA will support all, in maintaining sound control, procedures, adhering to Company policy in respect of administrative, accounting and legal matters and exercising proper management over the business assets.

Key Relationships


All HODs / The GM / RFC
All Operational Departments
External Suppliers


Key Job Responsibilities:

Operations


To collect, process and consolidate daily Reception and F&B Banking and ensure all documentation is filled prior to collection from G4S.
Daily checks to be done for all Cash Refunds
To check Paid Outs daily for authorisation
To prepare and control the change and Float requirements for Front Office and Outlets in the Hotel
To undertake surprise float counts monthly in Reception and all F&B Outlets
To audit, prepare and issue Cashiers float counts daily
To ensure all Cashiering related discrepancies are dealt with promptly
To issue, control and reconcile all Petty Cash payments
To ensure all foreign currency exchange has relevant backup, according to Money Laundering requirements; if applicable
To Check, investigate, post corrections, balance and compile a reconcilaition consolidated report for Credit Cards daily
Daily check and log all Credit Card Refunds
Reply to all Disputed Credit Card queries in time provided by Bank.
Daily prepare and issue the Daily Management Report to all HODs of the Hotel
To check and prepare summary sheet for the Daily Revenue Allowances, Voids, No Sales, Complimentary & House Rooms for authorisation from relevant Exec Managers
To check if all Revenues have been posted to the correct Revenue Streams
On a monthly basis – check, process and ensure gratuities & incentives are authorised by the relevant Managers


Credit Control (Accounts Recievable)


To check Sales Ledger invoices for accuracy, i.e. correct rate, Company / Travel agent name, address and ensure that all relevant information and backup is attached.
All Invoices need to be sent either by post or email within 5 working days of them being City Ledgered.
All Sales Ledger queries received from Guests and Companies to be dealt with on the day received.
Create and process concessionaire invoices as well as credit notes as and when required.
To administer and communicate the process and requests of "new" client set ups on Opera.
Check, create & send Airline Invoices / summaries to Airlines as agrred.
Hold weekly meeting to monitor that Paymasters (One Accounts in Guest Ledger) are being closed off on a timely basis


Performance Indicators:


To meet deadlines set
To ensure all archiving is done in a systematic manner, adhering to PCI and GDPR laws
Operate at optimum efficiency to meet business needs, follow Standard Operating Procedures and exceed statutory requirements in respect of health, safety and financial reporting standards.
Excellent inter-departmental & communication and co-operation
Demonstrate flexibility and ability to deal positively with new trends and changes.


Self-Management:


Comply with hotel rules and regulations and provisions contained in the employment handbook.
Comply with company grooming and uniform standards.
Comply with timekeeping and attendance policies.
Actively participate in training and development programs and maximise opportunities for self- development.


Health Safety & Security:


Demonstrate an understanding and an awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety.
Familiarisation with emergency and evacuation procedures.
Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Maintenance Manager and the Culture Coach.


General:


Comply with the company corporate code of conduct at all times.
Familiarisation with our winning ways which link to the desired behaviours that we expect all our employees to display.
Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals.
Desire and ability to improve your knowledge and abilities through on-going training.
Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries.
Pro-actively pursue all practices in-line with company environmental initiatives.


The above is designed to help you in the understanding of your role and is not intended to be a definitive list of your duties, as flexibility in meeting company and guests needs is required by all employees.

Our 2 Apart-Hotels are based in the heart of London – The Lincoln Suites in Holborn & Stow Away in Waterloo.

Both properties have together 74 suites & studio apartments which come fully equipped with everything our Guests will need to make themselves settle in and feel at home – a comfy bed, an efficiently designed kitchenette and space to unwind as well as laundry facilities on site.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your Guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our team.

Both hotels are managed by Cycas Hospitality – We pride ourselves on creating teams where people can be themselves, so that they can deliver positively OUTRAGEOUS service, to grow our company and each other.

Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

If you have a hands-on approach, always come to work with a smile and want to make sure everyone around you leaves a smile as well than read on – you are just the character we are looking for. We are too ‘CYCAS’ to be grumpy. .... It’s not over until we get a smile!

About the role

Reporting to the Senior Duty Manager, you will lead our team on shift to deliver exceptional guest experiences, placing our guest satisfaction at the heart of our team service. You will do this through being a great team leader, motivating and coaching your colleagues to deliver our world of care promise. Above all else you will bring a sense of fun and optimism to your role, helping to maintain a positive atmosphere that exists across our teams.



What you should bring to our team:

● You will possess excellent communication skills.

● Your love for making guests stays memorable.

● Through your past experiences you can demonstrate how you have assisted with the training and developing of a team with a focus on providing exceptional guest experiences.

● Being proactive and completing tasks efficiently and following up where necessary.

● Proficiency with MEWS preferred but not essential.



Excellent Company Benefits


Full Time £30,282.00 per annum.
Exclusive employee discounted rate to Cycas managed hotels.
Reward & Celebration program.
Opportunity to grow & develop in and with a hotel management company with multiple hotel brands across Europe.
Free Healthcare plan
Pension
Continuous paid Training & Development opportunities
We take having fun seriously.

Reception Supervisor – ibis, Bridgwater

Is now the time for a new challenge? Join us on this journey – people first!

At Cycas Hospitality, we look for people who are dynamic, confident, and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

The new-build 144-room ibis Bridgwater – opened in March 2021 – is managed by Cycas Hospitality and is Cycas’ first property under the Ibis name by the Accor brand. The five-storey property incorporates a ground-floor restaurant named the Keepers Kitchen & Bar, and meeting facilities. We are located just moments from Junction 23 of the M5 and only 12 miles from Hinkley Point Power Station.

At Ibis by Accor, we’re always looking ahead; We place people at the ‘Heart’ of what we do; We are refined; and We stand by our commitments.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within both teams.

About the role

Reporting to the Rooms Division Manager, you will lead our Front Office team to deliver exceptional guest experiences, placing our guest satisfaction at the heart of our team service. You will do this through being a great team leader, motivating and coaching your colleagues to deliver our world of care promise. Above all else you will bring a sense of fun and optimism to your role, helping to maintain a positive atmosphere that exists across our teams.



What you should bring to our team:

● You will possess excellent communication skills.

● Your love for making guests stays memorable.

● Through your past experiences you can demonstrate how you have assisted with the training and developing of a team with a focus on providing exceptional guest experiences.

● Being proactive and completing tasks efficiently and following up where necessary.

● Proficiency with Opera preferred but not essential.



Excellent Company Benefits:


Full Time £25,356.48 per annum.
Exclusive employee discounted rate to Cycas managed hotels.
Reward & Celebration program.
Opportunity to grow & develop in and with a hotel management company with multiple hotel brands across Europe.
Free Healthcare plan
Pension
Continuous paid Training & Development opportunities
We take having fun seriously.


***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

Room Attendant

Moxy & Residence Inn Slough, SL1 1GZ

We can offer you a great opportunity to learn and grow as the newest member of our Housekeeping team!

We at Cycas Hospitality have a team of dedicated crew members that get to be their true selves so that they can deliver POSITIVELY OUTRAGEOUS service! We put people at the heart of everything we do and are looking to recruit a dynamic, confident, and ambitious new Room Attendant for our fabulous Moxy and Residence Inn Slough!

We are the first dual branded property in Slough; 2 hotels operating in 1 building! Residence Inn by Marriott is an extended stay brand whereby our guests stay for longer periods of time. It is up to us to make them feel at home with our family of associates! All rooms are suites with more living and working space, than you would find in any other hotel room, including a fully equipped kitchen in every suite! Our guests (the Maximizers) want to Maximize their stay and we are here to help them do that, by offering grocery services, complimentary daily breakfast and of course all the places to be in Slough, London, Windsor and surroundings!

#ATTHEMOXY we created a free-spirited place where our guests can do all that crazy stuff they would never think of doing at home, together with likeminded spirits they had otherwise never met, that is why we call them our Fun Hunters! The Wi-Fi is speedy, and the cushy beds are freshly made, but more importantly, the bar is always open and ‘the crew’ is always on duty to serve. Our crew can do it all! Bartender, greeter, front desk attendant, speedy internet surfing problem solver… all you, all of the time.

Job Scope

Housekeeping is what gives hotels the ‘wow’ factor. It’s the moment that guests walk into the hotel and are impressed, then enter their bedrooms and think ‘wow, this looks wonderful’. To deliver a great guest experience – a Room Attendant will clean and service guest rooms so everything is spotless and prepared for guests.

What will I be doing?


Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash/rubbish, etc. May include cleaning of kitchen area, room refrigerator, coffee/tea maker, cups, glasses, silverware, etc.
Wear safety protection equipment as provided in line with department regulations and any local legislative requirements
Handle and store chemicals in line with hotel regulations and any local legislative requirements
Greet and acknowledge guests
Notify Guest Services when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to your line manager according to established procedures
Report all maintenance issues on daily basis
Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
Report, turn in, and/or log all lost and found items according to established procedures
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
Assist with deep cleaning projects when required
Perform turndown duties when required
Perform other duties when required


What we are looking for?


Hotel industry experience is essential for the role
Attention to detail
Ability to work unsupervised
Numeracy and literacy skills


What do we offer in return?


A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self!
A workplace with over 220.000 colleagues worldwide!
A family of associates with a work hard, play hard mentality.
The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities.
Feed your wanderlust with discounts in over 7000 hotels!


Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period.

We are waiting to hear from you.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

Breakfast chef

40hrs per week + Service Charge

All the perks you deserve:

• Exclusive member and Friends & Family rates at Hyatt Hotels& Cycas Hospitality Hotels worldwide.

•Access to 50% off at Hyatt Restaurants & Bars worldwide.

• Team meals on duty, cooked by our top chefs.

• *Recruit a Friend scheme - £350 in your pocket.

• Keep your vibes positive with free counselling sessions through our health plan.

• Access to Free Medical healthcare plans.

•Workplace pension scheme.

• Unlock exclusive perks with our benefits platform featuring discounts on shopping, gym memberships, holidays, insurance, and more.

• Continuous learning & development opportunities.

What you will do as a Breakfast chef at Hyatt Place London City East

Join our dynamic team as a Breakfast chef at our Sicilian Restaurant , where we prioritize a restaurant focus and thrive on delivering exceptional dining experiences. Working alongside a small team of passionate chefs, you'll play a pivotal role in running breakfast, lunch, and dinner services with precision and flair.

In this fast-paced environment, you'll thrive under pressure, demonstrating strong communication skills to ensure seamless coordination across departments. Your expertise in people management will empower you to lead and inspire the kitchen team, fostering a collaborative and high-performing work culture.

If you're a dynamic, sociable individual with a passion for culinary excellence and a desire to join a fun and vibrant team, apply today to embark on an exciting journey with us. Take the next step in your career, and we'll swiftly guide you through our streamlined recruitment process with just one stage, ensuring a prompt response to your application.

Next Steps: We're excited to hear from you! Apply now, and we'll be in touch to arrange an interview and welcome you into our culinary family.



Our Restaurant Brand

Join our destination Kitchen & Bar. A contemporary and colourful restaurant, inspired by the food and culture of the island of Sicily. Experience the warmth of Mediterranean hospitality in the heart of East London. Our restaurant celebrates unashamedly the charm of Italian hospitality, with art laden walls, contemporary botanical spaces, colourful interiors, and a familial intimate service straight from the trattoria playbook.

Our restaurant & Bar, with its own private dining orangery and courtyard, brings together the fresh and vibrant tastes of Sicily cuisine, a glorious Mediterranean homage to Arabian-Italian fusion. Proudly partnering with some of East London’s top food & beverage suppliers, our very own aperitivo deli bar will showcase some of best sustainable Sicilian and British producers.

Pocket Square, Our roof top cocktail bar is a fashion statement, a flamboyant accessory, a uniquely flourished design, and unashamedly heritage.

PocketSquare Skyline Bar and Terrace is eccentrically local, outrageously striking and an alluring oasis that boasts unrivalled views of the city. Located on the ninth floor of the Hyatt Place London City East.

About Cycas Hospitality

At Cycas Hospitality, we look for people who are dynamic, confident, and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Cycas Hospitality is a gift for any hospitality professional. Over the past 15 years we’ve created an innovative pan European hotel management company. Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.

* T&Cs apply. *Recruit a friend bonus only applicable if employee passes three months’ probation and are not on their leave of notice. Calculated on Pro-Rata Basis.

Facilities Manager Job Description

Facilities Manager - London, Greater London, United Kingdom

Salary: £37,000 - £41,000 per Annum

Type: Full-time, Permanent

We are looking for an experienced Facilities Manager to join our team in London, Greater London, United Kingdom. The right candidate will be pivotal to our Cycas Hospitality's success and we are committed to providing a competitive package that reflects the candidate's skills and responsibilities.

As Facilities Manager, you will be responsible for the overall management of our facilities, including but not limited to, building maintenance, grounds maintenance, security, and health & safety. You will ensure that the facility is running smoothly at all times and that all safety standards and regulations are met.

Responsibilities:


Ensure that all facility maintenance and repair needs are met promptly and efficiently
Manage the safety of the building and grounds, including the implementation of safety procedures and regulations
Develop and implement security protocols to protect the facility and its contents
Manage and coordinate the activities of the facility staff
Develop and manage the facility budget
Ensure that the facility is compliant with all applicable laws and regulations
Develop and maintain relationships with vendors and contractors
Develop and implement strategies to improve efficiency and reduce costs


Requirements:


Bachelor's degree (or relevant experience) in Facilities Management, Engineering, or related field
2+ years of experience in facilities management or a related field
Strong knowledge of safety protocols and regulations
Excellent organizational and problem-solving skills
Ability to work independently and manage multiple tasks
Excellent communication and interpersonal skills


Benefits:

We offer a competitive salary plus common benefits associated with similar positions in the Travel & Tourism, Facilities Management, and Engineering industries, including but not limited to: medical insurance, pension plan, sick pay, and holiday pay.

If you have the required qualifications and are looking for an opportunity to join a successful team, please apply now!

To ensure that the highest standards of food and beverage and hospitality are demonstrated at all times. To complete all relevant procedures in relation to the respective department as laid down by the company. Promotes the desired work culture around our company values.

PASSIONATE - The energy that drives everything from the service philosophy to the commitment to delivering the best stay for guests

FORWARD - Always looking ahead to account for the needs of next-gen travellers. This includes spaces, amenities and technology.

ENGAGING -Welcoming guests in an inviting environment that allows for collaboration and exploring curiosity without pretence.

At Cycas Hospitality we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.

Key Relationships


F&B Supervisors
Head Chef
Suppliers
Colleagues
Team Members
Guests


Key Job Responsibilities


Bar Maintenance
Cellar Management
Assist with receiving and storage of goods
Maintain good food safety, hygiene standards and practices
Assists with preparations for food and beverage functions and service
Assists with cellar operations
Assists with the preparation of a food and beverage outlet for service including:

Cleaning f equipment
Cleaning and maintaining glassware and china fr service
Preparatin of bar station
Serving f beverages
Table service
Recrding of replacement stock
Billing prcedures of items consumed in line with hotel policy


Establishes and maintains effective employee working relationships
Attends and participates in daily briefings and other meetings as scheduled


Accountable for:

Self-Management


Comply with hotel rules and regulations and provisions contained in the Employee Handbook
Comply with company grooming and uniform standards
Comply with timekeeping and attendance policies
Actively participate in training and development programmes and maximise opportunities for self-development


Customer Service


Demonstrate service attributes in accordance with industry expectations and company standards to include: -

being attentive t guests
accurately and prmptly fulfilling guest requests
understand and anticipate guest needs
maintain a high level f knowledge which will enhance the guest experience
demnstrate a service attitude that exceeds expectations
take apprpriate action to resolve guest complaints


Appreciate the dynamic nature of the hotel industry and extend these service attributes to all internal customers
Be able to promote the hotel products and services
Maintain a high level of product and service knowledge about all Cycas Hospitality hotels and Marriott Hotels Group hotels in your region

We are excited to be recruiting for a Director of Revenue for an ambitious Hotel Project across Europe. With imminent openings and repositioning projects in Paris, Barcelona and London under the Miiro brand, and a number of existing properties in other key European destinations, there has never been a more exciting time to join.

The Director of Revenue will work closely with stakeholders internally and externally to determine and devise appropriate Revenue strategies in key markets and segments to maximize hotel revenue performance.

You will have extensive experience in revenue management within the hotel sector. You should demonstrate a deep understanding of developing and executing revenue strategies, processes, and procedures.

Your key responsibilities will include effective management of the CRM team to set strategies which allow us to meet & exceed our budgeted expectations and out-perform our competition. You will play a leading role in setting and driving company standards and improving key KPI’s such as budgeted RevPar and RGI in the most profitable and sustainable way possible whilst ensuring our brand integrity and operating within our values.

Key Accountabilities

• Drive Market Share and Revenue Performance – of hotels managed by themselves and their respective direct reports.

• Provide Revenue direction and leadership, of hotels managed by themselves and their respective direct reports

• Devise in partnership with senior team the overall revenue strategies for the individual properties and group as a whole.

• Develop overall pricing strategy to include all market segments and distribution channels • Effectively manage and be in control of all inventory for a group of hotels

• Ensure all distribution channels are optimised and managed accordingly

• Create accurate timely reporting suitable for the senior team to make important strategic decisions and react to changing market conditions.

• Present and contribute during monthly, quarterly owner’s and budget meetings

Key Responsibilities

TEAM MANAGEMENT

• Manage and lead the revenue team as the brand grows.

• Ensure the team are clear of their objectives and targets and are working towards these

• Provide & create suitable training and support to team members in their development and progression

• Interviewing, recruiting and inducting new members of the team

• Leading team meetings and communicating key business goals, focuses and initiatives

• Ensure effective processes and policies are in place and effectively implemented to help the department/company meet its performance and strategic goals

• Ability to manage business conflicting views in a logical and rational manner, escalating and informing the right stakeholders.

• Ability to make good decisions and decide when to consult or bring other stake holders into the decision-making process

• Lead by example - communicate effectively, empathise with others, overcome challenges and defuse conflict

SALES AND PRICING STRATEGY

• Develops, monitor and adjusts sales, groups and pricing strategies

• Monitor and regulate groups business at hotels to ensure that all groups statuses are accurate

• Ensures pricing consistency across all distribution channels (Rate Parity)

• Identifies Revenue and Sales opportunities through channels and recommends action accordingly

• Liaises with market managers for key 3rd party operators

• Reviews sales account production monthly with sales to identify patterns & volume of production to agree appropriate actions are taken

• Provide group strategy according to seasons, events and more to improve performance.

• Implements all blackout dates and reviews frequently to determine if adjustments are needed

• Working with Marketing team to project manage promotions during low demand period, value add promotions and event periods.

• Focus on lowering distribution costs and driving room nights to the most profitable channel

• Ensure branded lowest rate promise is kept with no successful rate parity fee claimed.

• Collaborates with the Marketing team to improve digital marketing efforts, to support the hotel strategic marketing plans working within the budgets.

REPORTING AND ANALYSIS

• Provides analysis of strategies, room statistics and performance trends

• Writes and reviews end of month revenue reports for each hotel such as booking pace, competitive share analysis and segmentation reports

• Provides monthly revenue report(s) for each hotel to analyse past and present trends and make recommendations for future strategies

• Ability to forecast within the industry standard of 3% and present forecasts and rationale to stakeholders.

• Prepares reports and other materials for regular meetings and business processes.

KEY MEETINGS

• Lead weekly revenue meetings with hotels providing reports on the hotel performance historical and future business on the books, as well as upcoming strategies

• Participate and explain market trends and hotel performance in monthly owners meeting

• Prepare and present annual topline Budget to key Stakeholders

• Ensures Operations, Marketing and Sales Teams are aware of current strategies and have the information needed to execute them (such as; daily strategies, inventory management, and package inclusions).

Key Skills and Competencies

• Experience of setting a brand pricing strategy for a repositioned property in major European cities.

• Strong leadership and analytical skills

• Ability to lead and develop growing teams

• Effective conflict management resolution skills

• Proactive in achieving Rooms Revenue and MICE Revenue goals

• Team player with strong interpersonal skills

• Analytical approach to problem solving and ability to “think outside the box”.

• Ability to develop and deliver effective presentations

• Demonstrate self-confidence, energy, enthusiasm and be a motivator

• Ability to investigate systems malfunctions or user-input errors.

• Ability to adapt to a frequently changing market environment.

• Ability to work under pressure & meet deadlines

• Solid attention to detail and time management skills

• Demonstrates an up-to-date and in-depth understanding of the industry

• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.

• Communicates market direction & strategy including changes to Marketing, Sales and hotel leadership team including GMs

Assistant Food & Beverage Manager

Moxy and Residence Inn Slough, SL1 1GZ

We can offer you a great opportunity to learn and grow as the newest member of our Food & Beverage team!

We at Cycas Hospitality have a team of dedicated crew members that get to be their true selves so that they can deliver POSITIVELY OUTRAGEOUS service! We put people at the heart of everything we do and are looking to recruit a dynamic, confident, and ambitious new Assistant Food & Beverage Manager.

We are the first dual branded property in Slough; 2 hotels operating in 1 building!

Residence Inn by Marriott is an extended stay brand whereby our guests stay for longer periods of time. It is up to us to make them feel at home with our family of associates! All rooms are suites with more living and working space, than you would find in any other hotel room, including a fully equipped kitchen in every suite! Our guests (the Maximisers) want to Maximize their stay and we are here to help them do that, by offering grocery services, complimentary daily breakfast and of course all the places to be in Slough, London, Windsor and surroundings!

ATTHEMOXY we created a free-spirited place where our guests can do all that crazy stuff they would never think of doing at home, together with likeminded spirits they had otherwise never met, that is why we call them our Fun Hunters! The Wi-Fi is speedy and the cushy beds are freshly made, but more importantly, the bar is always open and ‘the crew’ is always on duty to serve. Our crew can do it all! Bartender, greeter, front desk attendant, speedy internet surfing problem solver… all you, all of the time.

At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best purposeful hotel experience for the most selective of smart self-reliant business travellers, then please read on as you’re somebody we want within our Hyatt Place team.

YOUR CORE PURPOSE WILL BE:

Deliver F&B service of a high standard and in accordance with departmental standards and procedures.

Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction

Full responsibility for the hotels Bars, Restaurant & Events space.

Take control of the stock holding, rotation and ordering of all Beverages.

Analyse guest insights to identify and meet customer expectations and build on guest loyalty, and interact with guests to ensure expectations are being met

Develop departmental standards and procedures to promote sales and beverage creativity and profit with the F&B Manager.

Delivers daily briefings and attends other food and beverage meetings as scheduled.

Prepares for service by ensuring the departments equipment are clean, outlet is ready for service and guest comfort.

Direct day-to-day staffing requirements, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

Take appropriate action to resolve guest complaints and concerns.

Train and develop the food and beverage associates, Supervisors and Team Leaders.

Design promotional material which is aimed at increasing revenue, covers and profit for bar with the approval of line manager.

WHAT YOU SHOULD BRING:

Previous experience within a similar role within a hotel environment

Strong background in food and beverage outlets, restaurants.

Strong communicator and team management skills

Organizational skills with ability to meet deadlines

Ability to work in a dynamic, fast moving, and demanding environment

IT Literate

Fluency in English

EXCELLENT COMPANY BENEFITS


Competitive Salary and package
Service charge
Exclusive employee discounted rate to Cycas hotels
Continuous paid Training and Development opportunities
Free Healthcare plan


Cycas Hospitality is a gift for any hospitality professional. Over the past 13 years we have created an innovative hotel management company.

Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

Breakfast chef

40hrs per week + Service Charge

All the perks you deserve:

• Exclusive member and Friends & Family rates at Hyatt Hotels& Cycas Hospitality Hotels worldwide.

•Access to 50% off at Hyatt Restaurants & Bars worldwide.

• Team meals on duty, cooked by our top chefs.

• *Recruit a Friend scheme - £350 in your pocket.

• Keep your vibes positive with free counselling sessions through our health plan.

• Access to Free Medical healthcare plans.

•Workplace pension scheme.

• Unlock exclusive perks with our benefits platform featuring discounts on shopping, gym memberships, holidays, insurance, and more.

• Continuous learning & development opportunities.

What you will do as a Breakfast chef at Hyatt Place London City East

Join our dynamic team as a Breakfast chef at our Sicilian Restaurant , where we prioritize a restaurant focus and thrive on delivering exceptional dining experiences. Working alongside a small team of passionate chefs, you'll play a pivotal role in running breakfast, lunch, and dinner services with precision and flair.

In this fast-paced environment, you'll thrive under pressure, demonstrating strong communication skills to ensure seamless coordination across departments. Your expertise in people management will empower you to lead and inspire the kitchen team, fostering a collaborative and high-performing work culture.

If you're a dynamic, sociable individual with a passion for culinary excellence and a desire to join a fun and vibrant team, apply today to embark on an exciting journey with us. Take the next step in your career, and we'll swiftly guide you through our streamlined recruitment process with just one stage, ensuring a prompt response to your application.

Next Steps: We're excited to hear from you! Apply now, and we'll be in touch to arrange an interview and welcome you into our culinary family.



Our Restaurant Brand

Join our destination Kitchen & Bar. A contemporary and colourful restaurant, inspired by the food and culture of the island of Sicily. Experience the warmth of Mediterranean hospitality in the heart of East London. Our restaurant celebrates unashamedly the charm of Italian hospitality, with art laden walls, contemporary botanical spaces, colourful interiors, and a familial intimate service straight from the trattoria playbook.

Our restaurant & Bar, with its own private dining orangery and courtyard, brings together the fresh and vibrant tastes of Sicily cuisine, a glorious Mediterranean homage to Arabian-Italian fusion. Proudly partnering with some of East London’s top food & beverage suppliers, our very own aperitivo deli bar will showcase some of best sustainable Sicilian and British producers.

Pocket Square, Our roof top cocktail bar is a fashion statement, a flamboyant accessory, a uniquely flourished design, and unashamedly heritage.

PocketSquare Skyline Bar and Terrace is eccentrically local, outrageously striking and an alluring oasis that boasts unrivalled views of the city. Located on the ninth floor of the Hyatt Place London City East.

About Cycas Hospitality

At Cycas Hospitality, we look for people who are dynamic, confident, and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Cycas Hospitality is a gift for any hospitality professional. Over the past 15 years we’ve created an innovative pan European hotel management company. Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.

* T&Cs apply. *Recruit a friend bonus only applicable if employee passes three months’ probation and are not on their leave of notice. Calculated on Pro-Rata Basis.

Salary: Up to £26,000 + Service Charge*

All the perks you deserve:


Specific monetary incentive schemes for upselling from the day you start!
Opportunities to explore the world by giving Employee and Friends & Family discount rates across Hyatt Hotels & our growing Cycas Hospitality Hotels worldwide.
Free Meals on duty
Fun wellbeing days and employee engagement calendars
F&B Discounts of up to 50% in our Hyatt UK Restaurants & Bars
*Recruit a friend scheme - £350
Uniform Provided.
Workplace pension scheme.
Continuous Learning & Development opportunities with a personalised development plan


About Hyatt Place - London City East

The 280-room Hyatt Place London City East, managed by Cycas Hospitality, occupies a prime position in the bustling district of Aldgate on Whitechapel Road, close to brick lane and minutes from the heart of London’s Financial district. Our hotel is the first property under the Hyatt Place brand in Central London - we are now searching for a top receptionist.

How will you shine!

The Front Office Team is responsible for first impressions, this means everything for our guests, you will be the benchmark for customer care throughout their stay. Your genuine warmth will shine through, and you will be confident to answer any questions and happy to offer information about hotel services, facilities, and the local area. You will go that extra mile to make them stay that even more special. Your ultimate role is to make sure all our guests leave us happy.

What will you be doing?


Provide a great guest experience by enabling a smooth arrival and departure experience including rooming and delivering luggage.
Becoming a brand ambassador, embodying the ethos and culture values.
Be a local connoisseur, recommending local amenities, restaurants and events going on in buzzing East London.
Ensuring that all guests have the appropriate credit facilities established.
Handling all payment transactions and billing
Assisting guests during their stay and handling guest needs
Maximising revenue opportunities through up selling
Providing all required information about the Hotel, available services, and facilities.


What are we looking for?

We are looking for a fun and creative team player. Ideally you will have experience in a similar role, preferably in a 4* environment. Excellent communication skills and the ability to remain calm whilst working under pressure are key for this role.

With your intuition and dedication to people, you are always striving to deliver a great service for all guests, you will have a warm, people-oriented demeanour, a team-first attitude, Positive outlook and outgoing personality, flexibility, problem-solving skills and multi-tasking ability, the ability to stand, sit or walk for extended periods of time across a work shift.

INTERESTED: take your next steps, apply today, and start your journey with Cycas Hospitality and Hyatt Hotels (Conditions apply).

* T&Cs apply. * Recruit a friend bonus only applicable if employee passes three months’ probation and are not on their leave of notice. Calculated on Pro-Rata basis. *Service charge terms and conditions apply.

About Cycas Hospitality

At Cycas Hospitality, we look for people who are dynamic, confident, and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Cycas Hospitality is a gift for any hospitality professional. Over the past 15 years we’ve created an innovative pan European hotel management company. Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom. ***