An exciting opportunity has arisen to join the Kensington Wing, private maternity unit at Chelsea & Westminster Hospital as a.....
An exciting opportunity has arisen to join the Kensington Wing, private maternity unit at Chelsea & Westminster Hospital as a Quality, Safety & Improvement (QSI) Midwife.
The QSI midwife will be an experienced midwife who is passionate about improving the safety and effectiveness of the maternity services. They will be proactive in sharing the learning and themes from national reports and local incidents. They strive to develop practice, informing the training needs for the service and driving the highest standards of care.
The post-holder will work alongside the NHS quality & safety team in the implementation of a robust governance framework across the service through ensuring high quality internal reporting and communication across the Trust and to external partners.
The post-holder is expected to work clinically on the Kensington Wing, supporting the teams with the provision of high quality, seamless and patient-centred care across the antenatal, intrapartum and postnatal care pathways.
• Working with the clinical teams, leadership body and NHS quality & safety team to identify, monitor and support risk issues within the department, and ensure the workforce take a proactive approach to mitigating risk and improving safety.
• Liaising with families to ensure the service complies with the duty of candour responsibilities whilst ensuring good communication throughout the investigation process and organising/facilitating debrief meetings following serious incidents.
• Working in conjunction with the senior team and Professional Midwifery Advocates (PMA’s) to ensure Serious Incident reports and learning are shared.
• Demonstrating excellence in clinical practice, role modelling high quality, evidence based care.
• Championing and driving forward change in light of national and local reports, responding to incidents pragmatically and ensuring quality improvement is sustained.
Chelsea and Westminster Hospital NHS Foundation Trust provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East.
We have nearly 7,000 members of staff that arePROUD to Carefor nearly one million people. Both hospitals provide full clinical services, including full maternity, emergency and children’s, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics.
We’re one of the best performing Trusts in the country. We’re also one of the top trusts to work for – our staff says they’re engaged, motivated, and would recommend us as a place to work and receive treatment.
Our Trust has been rated by the Care Quality Commission as ‘Good’ in all five of the main domains of safe, effective, caring, responsive and well-led, giving an us overall rating of ‘Good’. We’ve also been awarded an ‘Outstanding’ rating for ‘use of resources’ by an NHS Improvement inspection.
Our facilities are some of the best in the country. We have been investing significant Capital year on year in our estate. We have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster and are planning an ambitious £60m development of an Ambulatory Diagnostics Centre at West Middlesex.
Roles and responsibilities
• Maintain a high profile in the clinical area and be accessible to all staff.
• Develop and maintain communication channels, engaging all roles within the service and ensure regular updates are provided.
• To provide professional and operational support to the Midwifery clinical and management team in relation to Claims, Complaints, Clinical Risk and Governance initiatives and issues.
• Assist with the day to day maternity risk management process and strategy, Including the accurate reporting and validation of incidents onto the Datix electronic system and to ensure that the appropriate actions are taken in relation to any risks that are identified.
• To be responsible for ensuring incidents from the service are reported as appropriate, via the Datix reporting system.
• To co-ordinate, lead or delegate investigations and provide leadership and support for staff when serious incidents (SI) occur within maternity services.
• Contribute to the notification, and investigation using the PMRT role.
• To be able to support staff following traumatic cases.
• Risk register – complete risk assessments, as required, and ensure that these are discussed at the appropriate forum and escalated appropriately.
• Work with external agencies such as HSIB, to ensure timely reporting, uploading of information and communication.
• Support the maternity clinical dashboard and ensure it is presented at the appropriate forums and externally to commissioners.
• Support the activities of the weekly Maternity Risk meeting and monthly Maternity Forum meetings.
• Be the first point of contact for PMRT for both professionals and families.
• Ensure the service remains with PMRT timescales, recommendations and service changes.
• Ensure staff are receiving training and are knowledgeable about PMRT and other external review bodies.
• Working with Quality and Safety Lead to take responsibility for co-ordination and completion of National and local Quality and Safety audits across the service in liaison with the governance team as required. Ensure learning and outcomes are disseminated across all areas.
• To act as a clinical role model promoting professional, competent standards, working closely with the multi-disciplinary team.
• Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward.
• Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, understanding or physical or mental health conditions.
Please see attached job description and person specification to this advert for further details.
This advert closes on Wednesday 27 Dec 2023