Benefits:
- Various contracted hour shifts available
- 28 days holiday inclusive of bank holidays
- Flexible Additional Holiday Purchase Scheme
- Full induction programme to Care Certificate Standards
- Dedicated learning & development programmes.
- We offer Apprenticeships to those with less experience looking to join the Care Sector
- We provide FREE training to achieve qualification in Social Care.
- Access to a wide range of free online courses for all staff on a variety of topics
- DBS check paid by Caretech prior to starting with us.
- Refer a Friend Reward Scheme – earn up to £250 per referral!
- Stakeholder Pension
- Share Save Scheme
- Free Employee Assistance Programme
- Annual Employee Awards Evening
- Employee recognition schemes
- Carer progression within the company.
- CareTech Foundation – Opportunity to apply for family and friend’s grants.
Main Responsibilities and Duties:
The following is an indication of the key responsibilities expected in this role and are in addition to those outlined in the Service Manager job description (for allocated service(s)), but are not intended to be a comprehensive list of duties or tasks:
- To support service managers in the development of their operational and management understanding, engaging in areas of challenge or that are in need of focused support, including cover.
- Work with Locality Managers and Registered Managers in collaboration with the organisations Quality Assurance, Finance, HR and L&D teams to identify areas of risk, embedding lessons learned in future work practices.
- Attend support and contribute to region’s Senior Management Team (SMT) meetings, providing feedback on common themes, proposing options for service changes that benefit the people we support and improve services.
- Manage effectively with HR lead allocated employee investigations at any services within the region, producing relevant reports in accordance with the organisations policies and procedures, for consideration by commissioning manager.
- Support Registered Managers with conflict resolution and mediated resolutions to minimise the risk of service staffing disputes.
- Identify service improvements and support the execution of strategies and initiatives designed to drive high quality services for the people we support, developing with Registered Managers and Locality Managers clear and concise service and people development plans.
- Promote, support and champion the organisations vision, mission and values ensuring they are realised in all activities and supported services.
Person Specification:
Essential:
- Experience working as a CQC Registered Manager
- Experience working with statutory authorities to safeguard adults
- Excellent understanding of the principles of high-quality person-centred care and support along with non-discriminatory practice.
- Excellent understanding of CQC regulatory requirements and experience of undergoing inspection
- Performance management experience including recruitment, induction and staff development
- Experience of working with vulnerable people and meeting their support needs
- Relevant Health and Social Care qualification equivalent to a Level 5
- Knowledge of Health and Safety regulations. Experience of completing and reviewing risk assessments.
- Financial and budgeting experience working within the care sector
- Quality assurance skills
- Experience of carrying out assessments on potential new placements
- Experience conducting complex investigations and mediated outcomes
Desirable:
- IOSHH Working Safely
- Relevant Management or Leadership qualification equivalent to a Level 3
The Organisation:
CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence.
Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense wi
