Total 8 job vacancies by Cacao Social Pte. Ltd.

We are seeking an experienced and dedicated Production Supervisor to oversee and coordinate the daily operations of our chocolate manufacturing process. The ideal candidate will ensure that production runs smoothly, efficiently, and safely while maintaining the highest standards of quality.

Key Responsibilities:

• Production Oversight: Supervise and coordinate the activities of the production team to ensure efficient and timely production of chocolate products.
• Quality Control: Monitor and ensure that all products meet the company's quality standards and comply with regulatory requirements.
• Team Management: Train, mentor, and manage production staff, including scheduling shifts, assigning tasks, and evaluating performance.
• Process Improvement: Identify and implement process improvements to increase productivity and reduce waste.
• Safety Compliance: Ensure that all safety protocols are followed and maintain a safe working environment for all employees.
• Inventory Management: Oversee the inventory of raw materials and finished products, ensuring accurate record-keeping and timely reordering.
• Equipment Maintenance: Ensure that all production equipment is properly maintained and promptly address any malfunctions or repairs needed.
• Reporting: Maintain detailed records of production metrics, including output, waste, and downtime, and report these to the Production Manager.
• Collaboration: Work closely with other departments such as Quality Assurance, Maintenance, and Supply Chain to ensure seamless operations.

Qualifications:

• Education: Bachelor’s degree in Food Science, Engineering, Business Management, or a related field is preferred.
• Experience: Minimum of 3-5 years of experience in a supervisory role within a food manufacturing environment, preferably in chocolate or confectionery production.

Skills:

• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Proficiency in production management software and tools.
• Good understanding of food safety and quality standards (e.g., HACCP, GMP).
• Strong communication skills, both written and verbal.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Physical Requirements: Ability to stand for long periods, lift up to 50 pounds, and work in various temperature conditions.

What You'll Do:

• Spread Joy: Greet every customer with a warm smile and help them find their favourite treats.
• Boost Sales: Use your awesome communication skills to drive sales and delight our customers.
• Be a Chocolate Expert: Learn all about our products and share your knowledge with customers.
• Keep It Sweet: Ensure the store is always clean, organised, and well-stocked.
• Handle Cash Like a Pro: Manage transactions accurately and efficiently.
• Team Up: Work with an amazing team to create a fun and efficient work environment.
• Get Involved: Participate in exciting in-store promotions and special events.
• Manage Inventory: Help keep our delicious products well-stocked and organised.
  

What We're Looking For:

• Customer Service Superstar: You love helping people and making their day better.
• Great Communicator: You can explain things clearly and ensure everyone understands.
• Chocolate Enthusiast: You're passionate about chocolate and eager to learn all about our products.
• Problem Solver: You handle unexpected challenges with ease and creativity.
• Reliable: People can count on you, and you always follow through on your commitments.
• Adaptable: You're flexible and can handle changes on the fly.
• Detail-Oriented: You notice the little things and make sure everything is just right.
• Team Player: You work well with others and contribute to the team's success.
• Organised: You keep track of tasks and manage your time effectively.
  

Perks of the Job:

• Chocolate Heaven: Enjoy generous discounts on all our delectable products.
• Fun Work Environment: Join a youthful, energetic team that loves what they do.
• Growth Opportunities: We invest in your personal and professional development.

What You'll Do:

• Ensure Hygiene and Safety: Follow personal, food, and beverage hygiene standards. Adhere to workplace safety and health policies.
• Customer Assistance: Attend to customers for collection, walk-in purchases, or dine-in. Respond promptly to email and social media inquiries.
• Maintain Service Area: Keep the service area and retail stock organized and well-maintained.
• Order Packing and Coordination: Assist in packing orders and coordinating deliveries.
• Support Sales and Marketing: Stay updated on sales and marketing activities. Process stockist orders and coordinate fulfillment.
• Manage Inventory: Maintain records of inventory and supplies. Ensure the latest products are updated in the POS system.
• Handle Events: Assist with planning and executing internal and external events. Set up and clean event spaces.
• Café Operations: Prepare and serve food and drinks. Ensure the café is stocked and clean. Handle cash and financial paperwork.
• Retail: Assiting customers with queries and curating bespoke chocolate collections to suit their needs.

What We're Looking For:

• Passionate About Service: You love providing great customer service and making people happy.
• Organised: You keep things in order and manage your time well.
• Team Player: You work well with others and contribute to a positive team environment.
• Detail-Oriented: You notice the small details and ensure everything is just right.
• Adaptable: You can handle various tasks and adapt to changing situations.
• Hygiene and Safety Conscious: You strictly follow hygiene and safety standards.

Perks of the Job:
- Chocolate Heaven: Enjoy generous discounts on all our delectable products.
- Fun Work Environment: Join a youthful, energetic team that loves what they do.
- Growth Opportunities: We invest in your personal and professional development.

1. Market Analysis and Strategy Development:

· Conduct thorough market research to identify trends, customer preferences, and potential opportunities.

· Develop and implement effective business development strategies aligned with the company's goals.

2. Partnership Development:

· Identify and establish partnerships with distributors, retailers, and other relevant stakeholders.

· Negotiate and finalize agreements to expand the distribution network and increase product visibility.

3. Sales and Revenue Growth:

· Meet and exceed sales targets by actively promoting and selling Mr. Bucket Chocolaterie products.

· Develop and maintain relationships with key clients, ensuring customer satisfaction and repeat business.

4. Brand Promotion and Marketing:

· Collaborate with the marketing team to create promotional campaigns that enhance brand visibility and drive customer engagement.

· Attend industry events, trade shows, and networking opportunities to promote the brand.

5. Customer Relationship Management:

· Build and maintain strong relationships with existing customers, addressing their needs and ensuring ongoing satisfaction.

· Gather customer feedback and market insights to inform product development and improvements.

6. Financial Analysis and Reporting:

· Monitor and analyze sales performance, providing regular reports to management.

· Work closely with the finance team to ensure accurate forecasting and budget management.

7. Team Collaboration:

· Collaborate with cross-functional teams, including marketing, production, and finance, to achieve overall company objectives.

Provide leadership and guidance to junior team members, fostering a collaborative and results-driven culture.

What You'll Do:

• Pack with Precision: Assist in the packaging of products, ensuring each item is carefully and accurately packed.
• Assemble Packaging: Help in the assembly of packaging materials, making sure everything is ready for our delicious products.
• Quality Control: Evaluate chocolate and packaging to ensure only the best products reach our customers.
• Manage Inventory: Conduct stock takes and maintain inventory levels, ensuring we never run out of our customer’s favourite treats.
• Keep It Organised: Ensure the packaging area is always clean, organised, and well-stocked.

What We're Looking For:

• Detail-Oriented: You notice the little things and make sure everything is just right.
• Organised: You keep track of tasks and manage your time effectively.
• Reliable: People can count on you, and you always follow through on your commitments.
• Team Player: You work well with others, contribute to the team's success, and foster a collaborative environment.
• Food Hygiene Certified: You must have a valid food hygiene certificate to ensure all products are handled safely and hygienically.

Perks of the Job:
- Chocolate Heaven: Enjoy generous discounts on all our delectable products.
- Fun Work Environment: Join a youthful, energetic team that loves what they do.
- Growth Opportunities: We invest in your personal and professional development.

What You'll Do:

• Lead with Joy: Greet every customer with a warm smile and help them find their favourite treats, while leading your team by example.
• Boost Sales: Use your excellent communication skills to drive sales and delight our customers. Implement strategies to meet and exceed sales targets.
• Be a Chocolate Expert: Learn all about our products and share your knowledge with customers and team members.
• Maintain Excellence: Ensure the store is always clean, organised, and well-stocked, and that visual standards are consistently upheld.
• Handle Cash Like a Pro: Manage transactions accurately and efficiently, overseeing team cash handling procedures.
• Team Up: Work with an amazing team to create a fun and efficient work environment. Support and lead the team in daily operations.
• Get Involved: Participate in exciting in-store promotions and special events. Coordinate and lead these activities to engage customers and drive sales.
• Manage Inventory: Oversee the stocking and organization of our delicious products, ensuring inventory levels meet customer demand.

What We're Looking For:

• Customer Service Superstar: You love helping people and making their day better, and you inspire your team to do the same.
• Great Communicator: You can explain things clearly and ensure everyone understands, both customers and team members.
• Chocolate Enthusiast: You're passionate about chocolate and eager to learn and share all about our products.
• Problem Solver: You handle unexpected challenges with ease and creativity, guiding your team through them.
• Reliable Leader: People can count on you, and you always follow through on your commitments. You ensure your team is reliable too.
• Adaptable: You're flexible and can handle changes on the fly, and you help your team adapt as well.
• Detail-Oriented: You notice the little things and make sure everything is just right, training your team to do the same.
• Team Player: You work well with others, contribute to the team's success, and foster a collaborative environment.
• Organised: You keep track of tasks and manage your time effectively, ensuring the team stays on track too.

Perks of the Job:
- Chocolate Heaven: Enjoy generous discounts on all our delectable products.
- Fun Work Environment: Join a youthful, energetic team that loves what they do.
- Growth Opportunities: We invest in your personal and professional development.

1. Market Analysis and Strategy Development:

· Conduct thorough market research to identify trends, customer preferences, and potential opportunities.

· Develop and implement effective business development strategies aligned with the company's goals.

2. Partnership Development:

· Identify and establish partnerships with distributors, retailers, and other relevant stakeholders.

· Negotiate and finalize agreements to expand the distribution network and increase product visibility.

3. Sales and Revenue Growth:

· Meet and exceed sales targets by actively promoting and selling Mr. Bucket Chocolaterie products.

· Develop and maintain relationships with key clients, ensuring customer satisfaction and repeat business.

4. Brand Promotion and Marketing:

· Collaborate with the marketing team to create promotional campaigns that enhance brand visibility and drive customer engagement.

· Attend industry events, trade shows, and networking opportunities to promote the brand.

5. Customer Relationship Management:

· Build and maintain strong relationships with existing customers, addressing their needs and ensuring ongoing satisfaction.

· Gather customer feedback and market insights to inform product development and improvements.

6. Financial Analysis and Reporting:

· Monitor and analyze sales performance, providing regular reports to management.

· Work closely with the finance team to ensure accurate forecasting and budget management.

7. Team Collaboration:

· Collaborate with cross-functional teams, including marketing, production, and finance, to achieve overall company objectives.

Provide leadership and guidance to junior team members, fostering a collaborative and results-driven culture.

1. Delivery Operations

• Safely and efficiently operate the delivery vehicle to transport chocolates to various locations across Singapore.

2. Packing of Chocolates:

• Responsible for carefully packing chocolates in accordance with the shop's packaging standards to maintain product quality.

3. Customer Service:

• Provide excellent customer service during deliveries, addressing customer inquiries or concerns in a courteous and professional manner.

4. Store

• Assist in store duties as assigned

5. Vehicle Maintenance:

• Perform routine checks on the delivery vehicle to ensure it is in good working condition.
• Responsible for cleanliness of vehicle to comply with SFA regulations