Total 15 job vacancies by Cacao Social Pte. Ltd.

We are seeking an experienced and dedicated Production Supervisor to oversee and coordinate the daily operations of our chocolate manufacturing process. The ideal candidate will ensure that production runs smoothly, efficiently, and safely while maintaining the highest standards of quality.

Key Responsibilities:

• Production Oversight: Supervise and coordinate the activities of the production team to ensure efficient and timely production of chocolate products.
• Quality Control: Monitor and ensure that all products meet the company's quality standards and comply with regulatory requirements.
• Team Management: Train, mentor, and manage production staff, including scheduling shifts, assigning tasks, and evaluating performance.
• Process Improvement: Identify and implement process improvements to increase productivity and reduce waste.
• Safety Compliance: Ensure that all safety protocols are followed and maintain a safe working environment for all employees.
• Inventory Management: Oversee the inventory of raw materials and finished products, ensuring accurate record-keeping and timely reordering.
• Equipment Maintenance: Ensure that all production equipment is properly maintained and promptly address any malfunctions or repairs needed.
• Reporting: Maintain detailed records of production metrics, including output, waste, and downtime, and report these to the Production Manager.
• Collaboration: Work closely with other departments such as Quality Assurance, Maintenance, and Supply Chain to ensure seamless operations.

Qualifications:

• Education: Bachelor’s degree in Food Science, Engineering, Business Management, or a related field is preferred.
• Experience: Minimum of 3-5 years of experience in a supervisory role within a food manufacturing environment, preferably in chocolate or confectionery production.

Skills:

• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Proficiency in production management software and tools.
• Good understanding of food safety and quality standards (e.g., HACCP, GMP).
• Strong communication skills, both written and verbal.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Physical Requirements: Ability to stand for long periods, lift up to 50 pounds, and work in various temperature conditions.

What You'll Do:

• Spread Joy: Greet every customer with a warm smile and help them find their favourite treats.
• Boost Sales: Use your awesome communication skills to drive sales and delight our customers.
• Be a Chocolate Expert: Learn all about our products and share your knowledge with customers.
• Keep It Sweet: Ensure the store is always clean, organised, and well-stocked.
• Handle Cash Like a Pro: Manage transactions accurately and efficiently.
• Team Up: Work with an amazing team to create a fun and efficient work environment.
• Get Involved: Participate in exciting in-store promotions and special events.
• Manage Inventory: Help keep our delicious products well-stocked and organised.
  

What We're Looking For:

• Customer Service Superstar: You love helping people and making their day better.
• Great Communicator: You can explain things clearly and ensure everyone understands.
• Chocolate Enthusiast: You're passionate about chocolate and eager to learn all about our products.
• Problem Solver: You handle unexpected challenges with ease and creativity.
• Reliable: People can count on you, and you always follow through on your commitments.
• Adaptable: You're flexible and can handle changes on the fly.
• Detail-Oriented: You notice the little things and make sure everything is just right.
• Team Player: You work well with others and contribute to the team's success.
• Organised: You keep track of tasks and manage your time effectively.
  

Perks of the Job:

• Chocolate Heaven: Enjoy generous discounts on all our delectable products.
• Fun Work Environment: Join a youthful, energetic team that loves what they do.
• Growth Opportunities: We invest in your personal and professional development.

What You'll Do:

• Ensure Hygiene and Safety: Follow personal, food, and beverage hygiene standards. Adhere to workplace safety and health policies.
• Customer Assistance: Attend to customers for collection, walk-in purchases, or dine-in. Respond promptly to email and social media inquiries.
• Maintain Service Area: Keep the service area and retail stock organized and well-maintained.
• Order Packing and Coordination: Assist in packing orders and coordinating deliveries.
• Support Sales and Marketing: Stay updated on sales and marketing activities. Process stockist orders and coordinate fulfillment.
• Manage Inventory: Maintain records of inventory and supplies. Ensure the latest products are updated in the POS system.
• Handle Events: Assist with planning and executing internal and external events. Set up and clean event spaces.
• Café Operations: Prepare and serve food and drinks. Ensure the café is stocked and clean. Handle cash and financial paperwork.
• Retail: Assiting customers with queries and curating bespoke chocolate collections to suit their needs.

What We're Looking For:

• Passionate About Service: You love providing great customer service and making people happy.
• Organised: You keep things in order and manage your time well.
• Team Player: You work well with others and contribute to a positive team environment.
• Detail-Oriented: You notice the small details and ensure everything is just right.
• Adaptable: You can handle various tasks and adapt to changing situations.
• Hygiene and Safety Conscious: You strictly follow hygiene and safety standards.

Perks of the Job:
- Chocolate Heaven: Enjoy generous discounts on all our delectable products.
- Fun Work Environment: Join a youthful, energetic team that loves what they do.
- Growth Opportunities: We invest in your personal and professional development.

1. Market Analysis and Strategy Development:

· Conduct thorough market research to identify trends, customer preferences, and potential opportunities.

· Develop and implement effective business development strategies aligned with the company's goals.

2. Partnership Development:

· Identify and establish partnerships with distributors, retailers, and other relevant stakeholders.

· Negotiate and finalize agreements to expand the distribution network and increase product visibility.

3. Sales and Revenue Growth:

· Meet and exceed sales targets by actively promoting and selling Mr. Bucket Chocolaterie products.

· Develop and maintain relationships with key clients, ensuring customer satisfaction and repeat business.

4. Brand Promotion and Marketing:

· Collaborate with the marketing team to create promotional campaigns that enhance brand visibility and drive customer engagement.

· Attend industry events, trade shows, and networking opportunities to promote the brand.

5. Customer Relationship Management:

· Build and maintain strong relationships with existing customers, addressing their needs and ensuring ongoing satisfaction.

· Gather customer feedback and market insights to inform product development and improvements.

6. Financial Analysis and Reporting:

· Monitor and analyze sales performance, providing regular reports to management.

· Work closely with the finance team to ensure accurate forecasting and budget management.

7. Team Collaboration:

· Collaborate with cross-functional teams, including marketing, production, and finance, to achieve overall company objectives.

Provide leadership and guidance to junior team members, fostering a collaborative and results-driven culture.

Hygiene and Safety Standards

1. Follow the organisation’s personal, food and beverage hygiene standards.
2. Follow the organisation’s workplace safety and health policies and procedures.

Packing and E-Commerce Fulfilment

1. Assist in the assembly of packaging.
2. Execute daily operational tasks in accordance to daily task list and goals.
3. Maintain records of inventory and supplies.
4. Perform visual checks of all chocolate products before packaging.
5. To assist in the packaging of chocolate bars and other chocolate products (eg. dragees, bark, spreads …etc) to match business needs.
6. Check on storage conditions for all bars and products.
7. Assist in the maintenance of Packing Area and Retail Counter
8. Accurately select and pack customer orders
9. Coordinate and schedule deliveries
10. Communicate effectively with delivery partners
11. Collaborate with the Marketing and relevant teams to manage service recovery efforts
12. To consciously and consistently maintain a clean, well-organized work environment.
13. Work in a team.

*Job Description may be added to or change subject to growing business needs and upon discussion with the staff member.

What You'll Do:

• Serve with Joy: Greet every customer with a warm smile and take their beverage orders, creating a welcoming atmosphere.
• Boost Sales: Use your excellent communication skills to recommend a variety of coffee drinks, pastries, entremets, and alcoholic beverages to delight our customers.
• Be a Beverage Expert: Learn all about our coffee and alcoholic beverages, sharing your knowledge with customers to enhance their experience.
• Craft Excellence: Perform coffee grinding, brewing, and create artisan and specialty beverages. Mix and curate creative cocktails and mocktails.
• Maintain Standards: Ensure the store and bar areas are always clean, organized, and well-stocked, maintaining high standards of hygiene and safety.
• Handle Equipment Like a Pro: Keep equipment operating smoothly by following operating instructions, troubleshooting breakdowns, performing preventive maintenance, and calling for repairs.
• Manage Inventory: Maintain inventories by replenishing coffee beans, stocking brewing equipment, and keeping the bar inventory up to date.
• Team Up: Work with an amazing team to create a fun and efficient work environment, ensuring smooth service operations.
• Get Involved: Participate in exciting in-store promotions and special events, engaging customers and driving sales.

What We're Looking For:

• Customer Service Superstar: You love helping people and making their day better.
• Great Communicator: You can explain things clearly and ensure everyone understands, both customers and team members.
• Beverage Enthusiast: You're passionate about coffee and cocktails, eager to learn and share all about our products.
• Problem Solver: You handle unexpected challenges with ease and creativity.
• Reliable: People can count on you, and you always follow through on your commitments.
• Adaptable: You're flexible and can handle changes on the fly.
• Detail-Oriented: You notice the little things and make sure everything is just right.
• Team Player: You work well with others, contribute to the team's success, and foster a collaborative environment.
• Organised: You keep track of tasks and manage your time effectively.

Perks of the Job:
- Chocolate Heaven: Enjoy generous discounts on all our delectable products.
- Fun Work Environment: Join a youthful, energetic team that loves what they do.
- Growth Opportunities: We invest in your personal and professional development.

What You'll Do:

• Pack with Precision: Assist in the packaging of products, ensuring each item is carefully and accurately packed.
• Assemble Packaging: Help in the assembly of packaging materials, making sure everything is ready for our delicious products.
• Quality Control: Evaluate chocolate and packaging to ensure only the best products reach our customers.
• Manage Inventory: Conduct stock takes and maintain inventory levels, ensuring we never run out of our customer’s favourite treats.
• Keep It Organised: Ensure the packaging area is always clean, organised, and well-stocked.

What We're Looking For:

• Detail-Oriented: You notice the little things and make sure everything is just right.
• Organised: You keep track of tasks and manage your time effectively.
• Reliable: People can count on you, and you always follow through on your commitments.
• Team Player: You work well with others, contribute to the team's success, and foster a collaborative environment.
• Food Hygiene Certified: You must have a valid food hygiene certificate to ensure all products are handled safely and hygienically.

Perks of the Job:
- Chocolate Heaven: Enjoy generous discounts on all our delectable products.
- Fun Work Environment: Join a youthful, energetic team that loves what they do.
- Growth Opportunities: We invest in your personal and professional development.

What You'll Do:

• Lead with Joy: Greet every customer with a warm smile and help them find their favourite treats, while leading your team by example.
• Boost Sales: Use your excellent communication skills to drive sales and delight our customers. Implement strategies to meet and exceed sales targets.
• Be a Chocolate Expert: Learn all about our products and share your knowledge with customers and team members.
• Maintain Excellence: Ensure the store is always clean, organised, and well-stocked, and that visual standards are consistently upheld.
• Handle Cash Like a Pro: Manage transactions accurately and efficiently, overseeing team cash handling procedures.
• Team Up: Work with an amazing team to create a fun and efficient work environment. Support and lead the team in daily operations.
• Get Involved: Participate in exciting in-store promotions and special events. Coordinate and lead these activities to engage customers and drive sales.
• Manage Inventory: Oversee the stocking and organization of our delicious products, ensuring inventory levels meet customer demand.

What We're Looking For:

• Customer Service Superstar: You love helping people and making their day better, and you inspire your team to do the same.
• Great Communicator: You can explain things clearly and ensure everyone understands, both customers and team members.
• Chocolate Enthusiast: You're passionate about chocolate and eager to learn and share all about our products.
• Problem Solver: You handle unexpected challenges with ease and creativity, guiding your team through them.
• Reliable Leader: People can count on you, and you always follow through on your commitments. You ensure your team is reliable too.
• Adaptable: You're flexible and can handle changes on the fly, and you help your team adapt as well.
• Detail-Oriented: You notice the little things and make sure everything is just right, training your team to do the same.
• Team Player: You work well with others, contribute to the team's success, and foster a collaborative environment.
• Organised: You keep track of tasks and manage your time effectively, ensuring the team stays on track too.

Perks of the Job:
- Chocolate Heaven: Enjoy generous discounts on all our delectable products.
- Fun Work Environment: Join a youthful, energetic team that loves what they do.
- Growth Opportunities: We invest in your personal and professional development.

Join us as we start a movement to change the way people view chocolate.

We are looking for someone who is passionate about quality products and have a desire to learn about making chocolate. This can be a physically demanding job which may require moving all day. You should be comfortable working with machinery and getting your hands dirty with chocolate! You should be be able to work independently as well as with our team of Chocolatiers & Chefs.

Some kitchen and coffee roasting experience are a plus.

Job description

• Bean-to-bar chocolate making: roasting, cracking, winnowing, tempering, molding and packaging.
• Maintain cleanliness of chocolate production area and equipment.
• Assist with the performance of chocolate production equipment maintenance and up-keep of these machines.
• Hit daily production goals.
• Quality control of chocolate products.
• Identify process improvements.
• Stay productive, efficient and clean.

About you

• Passionate with a happy and positive personality.
• Fast learner and a team player.
• Desire to learn and grow, and an immense passion for creating remarkable flavours.
• Hard working, dedicated to the job, willing to listen and contribute to the team.
• Never afraid to respectfully share thoughts and contribute ideas to improve products and efficiency.
• Innovator

Our perks

• Competitive salary
• Great working environment
• Copious amounts of chocolate

1. Market Analysis and Strategy Development:

· Conduct thorough market research to identify trends, customer preferences, and potential opportunities.

· Develop and implement effective business development strategies aligned with the company's goals.

2. Partnership Development:

· Identify and establish partnerships with distributors, retailers, and other relevant stakeholders.

· Negotiate and finalize agreements to expand the distribution network and increase product visibility.

3. Sales and Revenue Growth:

· Meet and exceed sales targets by actively promoting and selling Mr. Bucket Chocolaterie products.

· Develop and maintain relationships with key clients, ensuring customer satisfaction and repeat business.

4. Brand Promotion and Marketing:

· Collaborate with the marketing team to create promotional campaigns that enhance brand visibility and drive customer engagement.

· Attend industry events, trade shows, and networking opportunities to promote the brand.

5. Customer Relationship Management:

· Build and maintain strong relationships with existing customers, addressing their needs and ensuring ongoing satisfaction.

· Gather customer feedback and market insights to inform product development and improvements.

6. Financial Analysis and Reporting:

· Monitor and analyze sales performance, providing regular reports to management.

· Work closely with the finance team to ensure accurate forecasting and budget management.

7. Team Collaboration:

· Collaborate with cross-functional teams, including marketing, production, and finance, to achieve overall company objectives.

Provide leadership and guidance to junior team members, fostering a collaborative and results-driven culture.

Join us as we start a movement to change the way people view chocolate.

We are looking for someone who is passionate about quality products and people. This can be a physically demanding job which may require moving all day. You should be comfortable working with machinery and getting your hands dirty with chocolate! You should be be able to work independently as well as with our team of Chocolatiers & Chefs.

Job description

• Assist with the Bean-to-bar chocolate making process: roasting, cracking, winnowing, tempering, molding and packaging.
• Maintain cleanliness of chocolate production area and equipment.
• Assist with the performance of chocolate production equipment maintenance and up-keep of these machines.
• Track production schedule.
• Ensure the quality of chocolate made
• Assist with the supervison of team members
• In charge of the rostering for all team members.
• Farm visits may be required
• Nurture relationship and be in communication with partner farms in India, Malaysia,Vietnam…etc.
• Assist in the quality control of chocolate products.
• Identify process improvements.

About you

• Passionate with a happy and positive personality.
• Fast learner and a team player.
• Desire to teach and grow, and an immense passion for creating remarkable flavours.
• Hard working, dedicated to the job, willing to listen and contribute to the team.
• Never afraid to respectfully share thoughts and contribute ideas to improve products and efficiency.
• Innovator
• Have experience with Chocolate making equipement and machinery.

Our perks

• Competitive salary
• Great working environment
• Copious amounts of chocolate

To manage and execute all sales and events operation; internal and external while ensuring that all logistic requirements are carried out according to the event plans.

Hygiene and Safety Standards

1. Follow the organisation’s personal, food and beverage hygiene standards.
2. Follow the organisation’s workplace safety and health policies and procedures.
3. Ensure events follow local security, Workplace Safety and Health regulations.
4. Ensure that all insurance, legal, health and safety obligations are complied with, as well as understood and adhered to by the whole team, including sub-contractors.

Event Sales & Operation

1. Responsible for event sales and operations.
2. Assist with facilitation of workshops and tours
3. Function as the main point of contact for clients, managing enquiries and positively representing the company to corporate clients over the phone, email and in person.
4. Responding to all client enquiries within a 24-hour period.
5. Generate new leads.
6. Consult with clients to determine objectives, requirements, and budget for events.
7. Prepare and submit formal proposals and event decks tailored to client’s specifications while maximizing returns to the Company.
8. Meet and greet clients, attend site visits, pre-planning meetings and other venue meetings as necessary to support event guest experience.
9. Maintain existing client relationships and generate new relationships.
10. Responsible for ensuring all sales administration is accomplished effectively and accurately
11. Effectively communicate information with internal and external stakeholders on event order, timelines, special requirements, feedback, etc.
12. Conduct after action review to ascertain areas of strengths and weaknesses related to the management of the events.

*Job Description may be added to or change subject to growing business needs and upon discussion with the staff member.

Branding And Design:

1. Delivering Mr Bucket’s vision across all channels.
2. Graphic design development.
3. Management of the brand bible.
4. Technical support for all design work.
5. Packaging design and sourcing
6. Assist in the design of factory/ shop space.
7. Assisting in web design and maintenance.
8. Brand layout for social media channels like Facebook and Instagram.
9. Oversee all outgoing media design.
10. Creation of event collaterals.
11. Design liaising, printing and sourcing.
12. Periodic reviews with regards to brand design.

Content Creation

1. Design artwork including digital and print collaterals for the brand.
2. Create engaging content for marketing usage (imagery, gifs, videos etc.).
3. Ensure consistent visual identity on all media platforms including social media, website, EDM, etc.
4. Develop and execute designs/visuals for social media platforms and digital marketing.
5. Ensure content created is optimised for platforms and adhering to brand guidelines or campaign direction.
6. Research on content/style trends and creating an idea bank.

Photography (studio product shots & styled shoots)

1. Work closely with Design & Marketing Lead to plan and carry out photoshoots.
2. Styling and editing of photos, ensuring they are in line with brand standards.
3. Organise raw and edited images for usage and easy referencing.

Videography

1. Work closely with Design & Marketing Lead to plan out storyboards.
2. Capture and edit media content into compelling visuals for the brand.
3. Ensure renders are successful and in appropriate format for various platforms.
4. Organise and prepare raw and finished footage, images, audio, and scripts for use in editing.

Research And Marketing:

1. Identifying key trends to implement.
2. Chocolate research.
3. Product/event photography
4. Farm, on-site and research travelling.

*Job Description may be added to or change subject to growing business needs and upon discussion with the staff member.

TECHNICAL SKILLS AND COMPETENCIES

• Video editing
• Graphic design
• Applications: illustrator, photoshop, figma (good to have), adobe after effects, video editing.

1. Delivery Operations

• Safely and efficiently operate the delivery vehicle to transport chocolates to various locations across Singapore.

2. Packing of Chocolates:

• Responsible for carefully packing chocolates in accordance with the shop's packaging standards to maintain product quality.

3. Customer Service:

• Provide excellent customer service during deliveries, addressing customer inquiries or concerns in a courteous and professional manner.

4. Store

• Assist in store duties as assigned

5. Vehicle Maintenance:

• Perform routine checks on the delivery vehicle to ensure it is in good working condition.
• Responsible for cleanliness of vehicle to comply with SFA regulations

Content Creation

1. Design artwork including digital and print collaterals for the brand.
2. Create engaging content for marketing usage (imagery, gifs, videos etc.).
3. Ensure consistent visual identity on all media platforms including social media, website, EDM, etc.
4. Develop and execute designs/visuals for social media platforms and digital marketing.
5. Ensure content created is optimised for platforms and adhering to brand guidelines or campaign direction.
6. Research on content/style trends and creating an idea bank.

Photography (studio product shots & styled shoots)

1. Work closely with Design & Marketing Lead to plan and carry out photoshoots.
2. Styling and editing of photos, ensuring they are in line with brand standards.
3. Organise raw and edited images for usage and easy referencing.

Videography

1. Work closely with Design & Marketing Lead to plan out storyboards.
2. Capture and edit media content into compelling visuals for the brand.
3. Ensure renders are successful and in appropriate format for various platforms.
4. Organise and prepare raw and finished footage, images, audio, and scripts for use in editing.