Total 4 sales marketing job vacancies in bury st edmunds suffolk ip32 7bg

As a Fine Jewelry Associate, you will drive store sales and metrics by outfitting each client with uniquely special jewelry pieces that symbolize intimate moments and create memories for years to come. Through excellent customer service and in-depth product knowledge you’ll develop customer relationships than span generations of family. Because of their interaction with you clients will know that when it comes to fine jewelry purchases, they can count on Belk every time. You’ll explore our selection of brand and products with the client, work to understand their needs while building the purchase. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together.

• Meet/exceed personal weekly, monthly, and annual sales goals

• Meet/exceed personal Elite Service Plan attachment rate goals

• Meet/exceed personal presale goals for specified presale events

• Meet/exceed personal repair sales dollar goals

• Meet/exceed Belk Rewards credit card solicitation goals

• Meet/exceed trunk show sales and appointment goals

• Meet/exceed Item Locator sales goals

• Develop clientele/customer base by asking each customer to complete a client profile card. Use customer cards to send thank you notes, notify customers of sales and special events and place telephone calls to drive Fine Jewelry sales and special events

• Assist customers in the selection of Fine Jewelry merchandise and offer complimentary items with each customer purchase

• Handle each customer transaction professionally, efficiently and accurately

• Complete minor repairs on Fine Jewelry to include removing watch links, changing watch batteries

• Maintain Fine Jewelry merchandising and visual standards, including departmental signing

• Maintain Fine Jewelry security standards to include keeping keys on or about person, showing only one piece of merchandise at a time, not leaving merchandise unattended and locking all showcases and safes behind you

• Complete diamond testing as required

• Check-in and replenish merchandise inside case lines. Pieces must be placed in same merchandise stories

• Prepare merchandise transfers and repairs to the RPC as scheduled

• Complete customer repair envelopes and follow-up with the Repair department to ensure customer estimates and repairs are completed in a timely manner

• Refer to Fine Jewelry Weekly Priorities and execute sale sets and operational tasks in a timely manner

• Follow all procedures for inventory counts, move to Clearance projects and re-ticketing

• Maintain Belk professional standards for dress attire and appearance

• Cooperate and collaborate with fellow associates, management and business partners

• Comply with all company policies and procedures, to include the Absenteeism and Tardiness policy

• Accept additional responsibilities and execute tasks as assigned by the Fine Jewelry Counter Manager, the Sales Team Manager and/or Store Management

• Must complete all required Fine Jewelry Training and pass quizzes with a minimum score of 8

Minimum Education & Experience:

• High School Diploma

• Strong interpersonal communication skills

• Fine Jewelry experience preferred/ retail or sales experience required

Physical Requirements:

• Ability to use keyboard, telephone, computer and other business related equipment

• Knowledge of diamonds: 4 C’s and the ability to discuss diamond product knowledge (features and benefits) during the sales presentation

• Physically stand during duration of shift

• Be able to bend and stoop as well as lift up to 30 lbs.

• Hand manipulation to complete watch and fine jewelry repairs

• Ability to distinguish between types of gemstones and gold/ sterling silver/ tungsten/ platinum.

• Must be able to work a flexible schedule including nights and weekends due to the needs of the Fine Jewelry Department

At Belk we have a vision to reimagine the department store. As a Sales Associate, you will drive store sales and metrics through providing excellent customer service to each customer. Drive sales through the execution of customer facing merchandising standards throughout the store. Ensure new receipts are merchandised in a way that aligns with our brand, appeals to our customer, and encourages her to buy. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together. Positions available on our sales team consists of Sales Associates and Guest Experience* or Guest Services* Associate roles (*select stores).

• Providing Excellent Customer Service:

• Proactive greeting and engaging customers warmly and with a smile.

• Demonstrating Initiative:

• Meet or exceed solicitation goal for Belk credit Rewards program.
• Meet or exceed clientele goals, where applicable.
• Understand Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.

• Focusing on Results:

• Meet or exceed personal sales per hour goals.
• Increase units sold per transaction by recommending products to customers.
• Identify and reduce shrinkage in area.
• Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
• Maintain floor and stock areas consistent with store standards.
• Follow procedures for all systems including counts, markdowns, maintain and inventory control.
• Comply with policies & procedures in the associate handbook.
• Accept additional duties or sharing responsibilities as requested by Sales Team Manager.
• Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.

Minimum Education & Experience:

• No education requirement.

• Experience in retail preferred

Knowledge / Skills Requirements:

• Excellent communication skills.

• Ability to use and learn industry technology preferred.

Physical Requirements:

• Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.

• Hand manipulation to remove sensor tags

• Ability to push / pull 100-500 pounds when moving stock carts

• Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.

Essential Functions:
•    Meet or exceed area sales goals through the training, coaching and managing of sales associate staff. Ensure that sales associates understand the store's selling expectations.
•    Drive the total Customer Experience through in store and Omni, through team performance
•    Provide training and coaching to sales associate, to ensure associates exhibit the key service behaviors needed in delivering relentless customer care.
•    Motivate and coach sales associates to meet or exceed credit goals. Improve team performance by identifying the need for corrective action. Determine necessary corrective and execute.
•    Ensure shrinkage control in their area through the continual training and management of associates.
•    Ensure team is executing successful clientelling efforts. Train and coach associates on the features and benefits that clientelling can produce.
•    Drive National Sales Events by assuring attainment of sales team goals. Ensure that sales associates clearly understand the importance of pre-sale events, as well as grass root events.
•    Establish and attain a daily recovery plan is in place.
•    Ensure team is maintaining dressing rooms to the audit and AP standards.
•    Collaborate with the visual team to ensure that sales associate standards training takes place on a regular basis, and that new-hires participate in this training once they come on the sales floor.
•    Collaborate with the Merchandising Team Manager, ASM-Merchandise and visual associates, where appropriate, to support overall merchandise presentation of the store.
•    Maintain a safe shopping and working environment.
•    Ensure that status checks are completed on a bi-monthly basis. Utilize the status check as a way to monitor total sales associate performance and provide feedback of sales performance and observed behaviors. Address poor performers and coach them to achieve expectations.
•    Provide effective coaching to improve performance of all sales team associates.
•    Utilize the corrective action process to document and coach poor performers on team consistently
•    Recognize associate performance and motivate sales associates to improve sales and customer service.
•    Utilize the Belk boards to communicate upcoming activities as well as store achievements and results.
•    Maintain a high level of team engagement. Provide efficient, timely communication of policies and other information. Use necessary desecration to address all concerns or problems that develop within the selling area.
•    Recruit, interview, select and retain quality associates and ensure all positions are filled in a timely manner.
•    Work with Lead Scheduler to develop weekly schedules that match staffing to customer traffic and sales.
•    Supervise and manage the customer service experience is assigned departments.
•    Open and close the store, including weekends, as needed
•    Approve escalated point of sale transactions such as returns and voids, when needed to serve the customer.
•    Resolve customer service issues as needed.
•    Understand and be able to use all building operating systems
•    Operational Management: receiving, processing and placement of merchandise
•    Price change management, and merchandise return management
•    Maintenance and housekeeping management
•    Direct Floor sets and floor moves
•    Direct Sale sets and signing
•    Follow all policies and procedures related to asset protection and safety – such as floor sweeps.
•    Ensure team uses safety equipment at all times in accordance with OSHA regulations.
•    Support the review and execution of the store internal audit processes, as it relates to the STM functions.
•    Direct Floor sets and floor moves
•    Direct Sale sets and signing
•    Follow all policies and procedures related to asset protection and safety – such as floor sweeps.
•    Ensure team uses safety equipment at all times in accordance with OSHA regulations.
•    Support the review and execution of the store internal audit processes, as it relates to the STM functions.

Education / Experience Requirements:
Position Contribution Level: Intermediate Level

Minimum Education & Experience:
•    Four-year college degree or equivalent combination of education and experience.
•    Experience in retail management.
•    Leadership Experience

Knowledge / Skills Requirements:
Proficient in computer business-related computer software (Microsoft Word, Excel, Access, etc).

Physical Requirements: 
•    Ability to use computer keyboard, standard telephone and other related business equipment.
•    Must be able to lift up to 40 lbs.
•    Ability to push / pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks and pallet jacks.
•    Ability to stand for long periods of time.
•    Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place items on floor, shelves, racks and hooks
•    Ability to work at a safe and steady pace.

Reporting Relationships:
Supervisor:  Store Manager or Assistant Store Manager of Selling

Supervises: Sales Team Leads and Sales Associates

Accessibility Guidelines:
Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at HRSharedServices@Belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process. 

We are an Equal Opportunity Employer:
We treat all our associates and candidates as equals. We require all associates and managers to do so too and comply with employment laws and regulations. All personnel actions are conducted in the spirit of equal employment. We are committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

At Belk we have a vision to reimagine the department store. As a Sales Associate, you will drive store sales and metrics through providing excellent customer service to each customer. Drive sales through the execution of customer facing merchandising standards throughout the store. Ensure new receipts are merchandised in a way that aligns with our brand, appeals to our customer, and encourages her to buy. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together. Positions available on our sales team consists of Sales Associates and Guest Experience* or Guest Services* Associate roles (*select stores).

• Providing Excellent Customer Service:

• Proactive greeting and engaging customers warmly and with a smile.

• Demonstrating Initiative:

• Meet or exceed solicitation goal for Belk credit Rewards program.
• Meet or exceed clientele goals, where applicable.
• Understand Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.

• Focusing on Results:

• Meet or exceed personal sales per hour goals.
• Increase units sold per transaction by recommending products to customers.
• Identify and reduce shrinkage in area.
• Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
• Maintain floor and stock areas consistent with store standards.
• Follow procedures for all systems including counts, markdowns, maintain and inventory control.
• Comply with policies & procedures in the associate handbook.
• Accept additional duties or sharing responsibilities as requested by Sales Team Manager.
• Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.

Minimum Education & Experience:

• No education requirement.

• Experience in retail preferred

Knowledge / Skills Requirements:

• Excellent communication skills.

• Ability to use and learn industry technology preferred.

Physical Requirements:

• Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.

• Hand manipulation to remove sensor tags

• Ability to push / pull 100-500 pounds when moving stock carts

• Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.