Total 4 education training job vacancies in Chorley, Lancashire

HR Manager

Salary: £40,000
Hours: 40 hours per week, Mon - Fri, 9am – 5.30 pm


My client is a fast-growing is large insurance company based in Chorley. We are looking to recruit an experienced and diligent Senior HR Manager reporting directly to the Group COO. You will be responsible for providing a high standard of HR and employee relations management and support across the Group business, ensuring excellent working relationships with employees, colleagues, third parties and internal teams. Dealing with over 100 employees.

Key Responsibilities
• Overall control and development of the HR function within the group
• Presenting and maintaining the HR function with confidence and clarity
• Supporting and advising colleagues on HR situations as they may develop ensuring outcomes are compliant and the effects on the business are mitigated
• Confidential and protected conversations with mediation efforts to avoid formal outcomes
• Ensure HR policies, procedures, guidelines contained in the Company handbook are up to date and clear.
• Email inbox management and maintenance
• Coherent written and verbal communication ability
• Having an awareness and understanding of Corporate/legislative requirements
• End to end control of Starters/Movers/Leavers process; coordinating Line managers, IT, marketing and employees via 365 and Outlook
• Advising and supporting Line Managers with recruitment process
• Controlling Appraisal and salary review process
• Role profiles; creation and update.
• Contracts/role Changes
• Employee digital files; system creation and maintenance
• Payroll preparation, checking and accurate submission to payroll providers for group businesses to a deadline driven monthly timescale.
• Pension Scheme Administration
• Ability to manage TUPE changes
• Sickness absence management
• Advising and Supporting performance management
• Training Retention agreements
Experience and Skills
• CIPD qualified or QBE minimum 5 years in a senior HR management role
• Confidentiality, discretion, impartiality and professionalism
• Customer service and interpersonal skills, ability to guide others and engage with employees and colleagues at all levels
• Working knowledge of legal terminology to understand and interpret legal advice when sought, knowledge of employment law and how to apply legislation.
• Exceptional communication skills, both written and verbal
• The ability to deliver bad news professionally, compliantly yet compassionately.
• Strong listening and problem solving skills
• Attention to detail and diligence
• Able to work independently and under own initiative
• Reliable and efficient with strong time management and organisation skills
• Professional and hardworking with a strong ‘lead by example’ work ethic.
• Evidence of a passion for working with people.
• Proven organisational skills at a senior level including prioritising and time-management.
• Thrives under pressure and relishes change.
• Ability to think strategically and develop a plan to enable long term change.
• Proficient in the use of Microsoft office packages with a degree of competency in Excel and Bright HR

Lower Level Senior Sales Consultant (Life Sales)

Basic Salary £30,000.00 – OTE £65,000.00

Based in Manchester City Centre

Job Description:

The role will be part of an experienced team of life insurance lower-level senior sales consultants who take up to 14 leads per day and make outbound calls to a warm database of clients, with the objective of providing a range of suitable insurance products on a non-advised basis. As an insurance broker with access to the whole of the market, lower levels senior sales consultants are expected to be highly professional, tenacious and compliant at all times.

Key Responsibilities

Responsible for delivering good customer outcomes that are consistent with Consumer Duty
Maximise the potential of every lead received and overcome objections
Conduct a robust fact find with each client, ensuring the correct product is presented
Offer a range of products which are suitable for the clients and their budget
Maintain a high standard of compliance at all times
Manage a pipeline of business effectively
Communicate clearly and precisely to the customers
Work towards and ultimately achieve the targets set by the line manager
Use questioning and listening skills when understanding the customer’s needs
Utilise the calling technology provided, with a minimum of 4 hours call requirement per day
Be polite and represent the business respectfully
Work towards personal goals and ambitions set in 1-2-1 meetings
Carry out other responsibilities set out by management
Always be punctual and respectful of other employees.
The above is not an exhaustive list of duties and the role holder will be expected to perform different tasks as necessitated by growth or changes within the role or the organisation and the overall business objectives of the Company.

Knowledge, Skills and Experience



Basic IT ability
Sales Process
Insurance knowledge (desirable)
Product knowledge (desirable)
CRM system (desirable).
Essential Skills

Excellent written, verbal & listening communication skills with a professional telephone manner
Ability to build rapport effectively with customers and colleagues
Experience of influencing and persuading to successfully and compliantly handle objectives
Proven ability to fact find in detail to ensure the customer needs are fully established and met
Demonstrable success in closing sales whilst adhering to a sales process
Accuracy & attention to detail .
Desirable Skills

Ability to effectively summarise and para-phrase back to customers based on the information provided.
Essential Experience

Experience of working successfully in a fast paced, targeted and regulated telephone sales environment
Previously worked and enjoyed success in a micro-managed, buzzing and structured sales environment
Team player but with the ability to achieve individual success
Demonstrable success in a high volume based telephone sales role following a structured sales script
Proven experience of consultative sales processes in a B2C telephone environment.
Desirable Experience

Insurance or financial service sales
Cold calling
Mentoring sales teams for success
Experience in a similar role preferred but not essential.
Key Competencies

Adaptability

Following instructions & procedures
Results driven & self-motivated
Relationship building & effective interaction
Coping with pressures & set-backs/resilience
Tenacity & persistence
Learning & applying knowledge
Concern Handling & Negotiating.
Job Type: Full-time

Benefits:

Company events
Company pension
Life insurance
Schedule:

Monday to Friday
Work Location: In person

Job Types: Full-time, Permanent

Mortgage Advisor

OTE £50,000 - £60,000

Basic Salary: £30,000 to £32,000 dependant on CeMAP qualification & CAS



We are currently investing in expanding the business to continue our phenomenal growth. This is an excellent opportunity to become a valued member of the team.

Core responsibilities

Management of leads via multi channels
Deliver excellent customer service through an evaluation of our customer needs and circumstances offering a recommendation best suited to them
Observe regulatory and ethical standards in line with SMCR
Demonstrate adherence to policies and procedures
Hit agreed service levels and targets, striving to overachieve
Work in accordance with the regulatory requirements as applied by the Company’s responsible lending and underwriting policies.
You’ll be target driven and enjoy operating in a fast-paced environment, all the while making sure the customers best interests are at the heart of what you do. This is a challenging, rewarding role where you’ll be supported in developing your skills and performance.

This role is for you if you have:

CeMAP qualification (or equivalent), or the dedication to complete the full qualification (study package provided).
At least 3 months service within the business (candidates are not required to have completed probation)
Excellent customer service skills
Strong communication skills
Great decision-making skills
An evidenced track record for hitting targets
Here’s what you’ll get back:

Up to 25 days’ annual leave + bank holidays
Your birthday off, every year!
A healthcare cash plan
A contributory pensions scheme, matched up to 5%
Long Service Awards
Cycle to work scheme
Life Assurance
For candidates who do not already hold the qualification, continued employment within the role is contingent on obtaining a pass in CeMAP 1 within 12 weeks for joining.

As an FCA regulated firm, this role falls within the certification function. This requires the job holder to comply with the individual FCA Conduct rules and meet the Company’s fit and proper standards assessment which is conducted on appointment and on at least an annual basis.

Please note that successful applicants will be subject to a Credit check and a Disclosure Barring Service check.

Job Type: Full-time

Schedule:

Monday to Friday
Work Location: In person

Job Type: Full-time

Pay: £30,000-£32,000.00 per year

Mortgage Advisor

OTE £50,000 - £60,000

Basic Salary: £30,000 to £32,000 dependant on CeMAP qualification & CAS



We are currently investing in expanding the business to continue our phenomenal growth. This is an excellent opportunity to become a valued member of the team.

Core responsibilities

Management of leads via multi channels
Deliver excellent customer service through an evaluation of our customer needs and circumstances offering a recommendation best suited to them
Observe regulatory and ethical standards in line with SMCR
Demonstrate adherence to policies and procedures
Hit agreed service levels and targets, striving to overachieve
Work in accordance with the regulatory requirements as applied by the Company’s responsible lending and underwriting policies.
You’ll be target driven and enjoy operating in a fast-paced environment, all the while making sure the customers best interests are at the heart of what you do. This is a challenging, rewarding role where you’ll be supported in developing your skills and performance.

This role is for you if you have:

CeMAP qualification (or equivalent), or the dedication to complete the full qualification (study package provided).
At least 3 months service within the business (candidates are not required to have completed probation)
Excellent customer service skills
Strong communication skills
Great decision-making skills
An evidenced track record for hitting targets
Here’s what you’ll get back:

Up to 25 days’ annual leave + bank holidays
Your birthday off, every year!
A healthcare cash plan
A contributory pensions scheme, matched up to 5%
Long Service Awards
Cycle to work scheme
Life Assurance
For candidates who do not already hold the qualification, continued employment within the role is contingent on obtaining a pass in CeMAP 1 within 12 weeks for joining.

As an FCA regulated firm, this role falls within the certification function. This requires the job holder to comply with the individual FCA Conduct rules and meet the Company’s fit and proper standards assessment which is conducted on appointment and on at least an annual basis.

Please note that successful applicants will be subject to a Credit check and a Disclosure Barring Service check.

Job Type: Full-time

Schedule:

Monday to Friday
Work Location: In person

Job Type: Full-time

Pay: £30,000-£32,000.00 per year