The Air Logistics Customer Care Specialist will be responsible for managing end-to-end operations for our customers in the aerospace sector. You'll be providing proactive customer service, problem solving, collaborating with our sales colleagues and ensuring that our Operational Care Centres have all of the necessary information (including systematic information) to be able to execute on behalf of our customers.

YOUR RESPONSIBILITIES

• Ensure compliance with company, industry and legal standards is adhered to across the function.
• Handling and coordination of airfreight (Export/Import) shipments - end to end responsibility.
• Follow guidelines and implement standard operation procedures, defined and issued by management.
• Building strong customer relationships and ensure that customer requirements are met.
• Assisting customers as well as KN colleagues with their enquiries and have a proactive response & ensure communication is precise and received in a timely manner.
• Damage reporting/Claim reporting.
• Supporting the operational team in daily activities and in industry related questions / requirements.
• Supporting the sales team in gaining, retaining and implementation of clients.

YOUR SKILLS AND EXPERIENCES

• Airfreight experience / operational knowledge
• Conversant with all aspects of air freight (import/export) procedures / basic airfreight knowledge
• Performing general office duties
• Customer service - excellent telephone manner and communication skills
• Computer literate - Microsoft word & Excel
• Ability to work on own initiative and as part of a team is essential
• Sound Educational background
• Knowledge ofICE

GOOD REASON TO JOIN

If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.

ABOUT KUEHNE+NAGEL

With over employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

Supply Assurance Manager

Location: London

Contract: Temporary (2 month initial)

Rate: £32 Per Hour Umbrella (PAYE Inc. £28.69, PAYE Exc. £25.60)

Start date: ASAP

*Hybrid Working*

Contact: miraj.hussen@servicecare.org.uk

Job Description

Service Care Solutions is recruiting on behalf of a prominent local authority in London for a dedicated and skilled Supply Assurance Manager. This role will focus on managing the local authority's supply chain assurance, financial systems, and complex data analytics to support high-level operational production. The successful candidate will play a pivotal role in driving strategic decision-making, identifying cost efficiencies, and ensuring compliance with regulatory and governance standards. As a key contributor to community wealth-building initiatives, this role also involves delivering training, insights, and reports across procurement and supply functions to promote best practices and align with the authority's progressive procurement strategy.

Main responsibilities

• Conduct and manage supply chain assurance, financial systems analysis, and analytics for high-level operational production. Oversee data-driven insights and complex supply maintenance activities, flagging any operational concerns in a business partner approach.
• Generate, analyse, and present key metrics, performance indicators, and reports across procurement, contracts, risk assessments, and spend analysis. Ensure data is accurate, secure, and accessible, leveraging digital tools to present user-friendly insights for organisational stakeholders.
• Track budgets, spending, and variances while identifying opportunities for cost reduction and efficiency improvements. Support strategic decision-making through financial appraisals, savings analysis, and total cost of ownership evaluations.
• Ensure adherence to regulatory, legislative, and governance standards in supply management. Maintain compliance with data protection, confidentiality, and community-focused initiatives.
• Design and deliver guidance, training, and presentations for users on procurement and supply functions. Tailor materials to ensure alignment with governance, audit requirements, and organizational policies, promoting best practices across the procurement field.

Candidate Requirements

• Relevant qualification at Ofqual Level 5 (e.g., HND or higher) or equivalent professional accreditation. Desirable qualifications include personnel or project management certification from CMI, ILM, APM, or similar.
• Proven experience in financial management and e-invoicing systems within a large organisation, with hands-on work in supply assurance, analytics, and fraud management.
• Advanced skills in data analysis, dashboard creation, and managing systems/databases to drive innovation and support corporate objectives.
• Demonstrated success in managing dispersed teams, delivering complex projects on time, and motivating staff to achieve performance targets.
• Strong ability to address and resolve complex issues diplomatically, ensuring policy implementation and effective communication with stakeholders.

If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Our Client based in North West London are currently recruiting for a Principal Strategic Transport Planner to join their team as soon as possible.

This is a full time, temporary position on an ongoing contract offering hybrid working and an hourly rate of £33 per hour Umbrella LTD (approx £26 per hour PAYE).

The purpose of the role is to develop and manage, in conjunction with the Transportation Manager, the preparation, agreement and monitoring of Transport and public realm policies including the Council's Long Term Transport Strategy and Local Implementation Plan.

The postholder will be responsible for developing policy, formulating bids and work programmes and monitoring outputs and outcomes including financial monitoring.

The post holder will maximise inward investment from the private and public sectors to support transport and infrastructure projects and wider transport objectives.

If interested or require further information, please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk

Air Conditioning Service Engineer
London & M25
£44,000-£45,000

Are you an Air Conditioning Engineer looking for commercial service work across London and within the M25 whilst receiving potential first year earnings over £50,000?

Our client has 20 years of experience within the HVAC industry and can boast some of the Souths most long-standing commercial contracts. They are renowned for their excellent benefits packages including their paid travel scheme, frequent overtime and private healthcare.

You will be tasked with servicing, maintaining and repairing VRV/Fs, Multi-Splits, AHUs and FCUs within various food chains, boutique hotels and various other commercial premises across the West End and within the M25. You may also be expected to maintain display fridges, cold rooms and other refrigeration systems when required.

* £44,000-£45,000
* Company Van & Fuel Card
* Paid Travel
* 1 In 5 Call Out Rota
* Frequent & Optional Overtime
* Flexible Working Hours
* Specialist Tools & Training Provided
* Company Benefits Package: Private Healthcare & Pension
* Birthdays Off

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Air Conditioning Service Engineer
West London & M25
£44,000-£45,000

Are you an Air Conditioning Engineer looking for commercial service work across West London and within the M25 whilst receiving potential first year earnings over £50,000?

Our client has 20 years of experience within the HVAC industry and can boast some of the Souths most long-standing commercial contracts. They are renowned for their excellent benefits packages including their paid travel scheme, frequent overtime and private healthcare.

You will be tasked with servicing, maintaining and repairing VRV/Fs, Multi-Splits, AHUs and FCUs within various food chains, boutique hotels and various other commercial premises across the West End and within the M25. You may also be expected to maintain display fridges, cold rooms and other refrigeration systems when required.

* £44,000-£45,000
* Company Van & Fuel Card
* Paid Travel
* 1 In 5 Call Out Rota
* Frequent & Optional Overtime
* Flexible Working Hours
* Specialist Tools & Training Provided
* Company Benefits Package: Private Healthcare & Pension
* Birthdays Off

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Service Care is recruiting on behalf of British Transport Police (BTP) for 12 dedicated detectives to join our team on a full-time, long-term contract. These roles are essential in supporting our mission to investigate and solve serious and complex crimes, with a particular focus on Robberies and Sexual Offences within BTP jurisdiction. This role, based at London Bridge, will be led by a Detective Sergeant (DS)

Client British Transport Police (BTP)
Location: London Bridge
Role Type: Shift Role
Number of Positions: 12 Investigators
Comments Section: Pay rates will be discussed and agreed upon during the hiring process.

Role Purpose
The Investigator utilises a range of appropriate investigative approaches to gather material, placing the victim at the centre of all actions and decisions, to safely and effectively investigate serious and complex crimes. The primary focus will be on Robberies and Sexual Offences within BTP jurisdiction. This role, based at London Bridge, will be led by a Detective Sergeant (DS) and may require working overtime, which will be compensated at an agreed rate.

Key Accountability's

• 
  Collaborate: Liaise and work with other investigators, specialists, and managers to establish and use appropriate methods for gathering material. Develop procedures to turn material into intelligence or evidence for investigations into Robberies and Sexual Offences.
• 
  Collect and Gather: Gather material, intelligence, and evidence from various sources appropriate to the investigation's serious and complex nature. Record and retain evidence in a format that is evidentially admissible to support the investigative process.
• 
  Interviewing: Interview witnesses and suspects to gather all required information, intelligence, and evidence in line with PIP2 investigative standards. Generate further lines of enquiry to bring offenders to justice.
• 
  Victim Support: Provide appropriate support for victims during an investigation. Complete risk assessments, formulate victim strategies as needed, and work with the Public Protection and Vulnerability Unit to ensure victim safety and wellbeing.
• 
  Analysis and Evaluation: Carry out analysis, assess evidence, and evaluate material generated by the investigation of Robbery and Sexual Offences crimes to identify offenders.
• 
  Evidence Handling: Ensure all material, including exhibits from serious and complex crimes, is seized, examined, and retained per legislation and policy.
• 
  Safeguarding: Respond to safeguarding concerns and manage risk effectively.

Specific Accountability's

• Hold a valid UK driving license.
• Liaise with partner agencies.
• Obtain statements and provide personal statements when needed.
• View and request CCTV footage.
• Submit forensic material.
• Conduct CCTV trawls.
• Submit intelligence and safeguarding reports.
• Contact and update victims regularly.
• Conduct house-to-house enquiries.
• Update actions on shared systems.
• Perform other investigative actions as directed by the DS.

Desirable Experience and Knowledge

• PIP2 trained
• VRI trained
• Knowledge of Niche
• Experience in investigating robbery and sexual offences

Vetting Process: Vetting for BTP is quicker and can be completed within 4-6 weeks.

If you have the skills, experience, and passion for this role, we encourage you to apply and join our dedicated team in making a significant impact on public safety.

Purfleet Commercials are MAN Truck & Bus leading approved dealer and as their training provider, Remit are recruiting for an apprentice Heavy Vehicle Service & Maintenance Technician for their Waltham Cross depot. There is a lot involved in keeping HGVs on the road, so you will gain full understanding of the importance of 6-week checks, Operators (O) licence’s and legal obligations and as a Technician apprentice, you will receive training to the manufacturer and DVSAs standard. The Heavy Vehicle Technicians jobs fall into three main categories: • Servicing – regular preventive checks in accordance with DVSA regulations • Maintenance – replacing any parts showing signs of wear and tear, oil changes etc • Diagnostics – using the latest diagnostic equipment As an apprentice, you will observe, learn and gain an understanding of a wide range of engineering skills and processes while under the instruction of skilled technical staff. Wages for 16-17 is £7 per hour and a 40 hour week. For 18+ it would be a 45 hour week rotating early / late shift on a weekly basis and every other Saturday. Minimum rate for an 18-year-old would be £7.00 per hour, after a successful three month probation period, which can increase to £7.50 per hour.Training to be Provided

Training is delivered in the workplace and on block release to Remit’s Automotive Academy in Derby. There are a total of 15 x 1 week blocks over the 3 year programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you. You will also receive 1-2-1 support from your Development Coach to help you achieve: • IMI Heavy Vehicle Service and Maintenance Technician Level 3 • Functional Skills Level 2 in English & Maths (if required)

Location - MP142 2205 Gary Farms Blvd, Bowling Green KY

Hiring Immediately! 

Location - MP142 2205 Gary Farms Blvd, Bowling Green KY

As a Van Delivery Driver you will be responsible for courteous, on-time, and accurate deliveries of products with a variable daily route. This role will operate the van in a professional and safe manner demonstrating attention to detail and safe work habits.  Additional assistance with store operations before or after completion of route. 

Service Care Solutions have a vacancy for a Waste Refuse Driver to join a local authority in South London on a temporary basis with an immediate start available.

This is a Driving based Vacancy where the candidate will be covering the borough on a daily rota collecting residential and commercial waste.

Key duties for this vacancy will include:

1. To ensure vehicles are road-worthy before, during and after each shift.
2. Carry out safety checks as detailed in the drivers' log books.
3. Complete drivers log books fully and truthfully.
4. Report defects and accidents immediately.
5. Carry out tasks as assigned, including loading of goods, waste and any other item that needs transporting.
6. To sort and recycle loads where appropriate.
7. To carry out cleaning duties as required in times of need.
8. Clean the vehicle (inside and out) at least every two weeks or as directed.
9. To attend training sessions organised by supervisory staff and to use new equipment after training, and to carry out new methods or procedures as and when directed.
10. To be responsible for the security of all vehicles under the employee's control.
11. Carry out all duties with due regard to:

• Health and Safety at Work Act

• The Council's Equality and Diversity Policy

For this position, you will hold a Full UK Driving License including a Class 1 or Class 2 HGV License.
A minimum of 2 years experience in a cleaning, grounds maintenance, waste management or similar position as a Driver.

For further details on this role, please contact Prakash by emailing prakash.panchani@servicecare.org.uk or call 01772 208967.

Proud member of the Disability Confident employer scheme

Air Conditioning Service Engineer
London & M25
£45,000

Are you an Engineer looking to work on prestigious rail contracts across London at a company that can offer fantastic earnings, additional training and varied progression routes?

Our client possesses various rail contracts within London and are looking to strengthen their service team within. They are renowned for their training programs upskilling Engineers to make them the most versatile within the industry. They maintain sites such as Kings Cross, St Pancras, London Bridge and more.

You will be responsible for providing pre-planned maintenance, reactive repairs and servicing of VRV, VRF and split systems within railway sites across London & within the M25.

* £45,000
* Company Van
* 1 In 7 Call Out (Minimum Of 4 Hours Overtime Paid)
* Optional Overtime And Weekend Work Available
* Training Provided
* Company Smartphone Provided
* 20 Days Holiday Plus Bank Holidays

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

The Procurement & Supply Chain directorate currently have a vacancy for a Band 4 experienced supply chain officer working with a supply chain service recovery and resilience programme in UCH/EGA. These roles require previous supply chain management experience in an NHS environment and also previous substantial project delivery experience.

The programme is a major transformation of product management including store rooms and supply chain services within the building. Applicants must have a sound knowledge of supply chain/logistics practice and some management/leadership experience in the NHS or a similar large complex organisation. You must be confident, articulate and able to assess supply chain issues, make appropriate decisions, understand related systems, communicate effectively with customers and also support your colleagues. You will also be a key link between your customers and your supervisor and managers providing support, advice and cover when your supervisor is off site.

Please do not apply if you have applied unsuccessfully previously but if you believe you have all the skills and experience we need to deliver this programme on time then we look forward to your application.
• To support the Service Recovery Supervisor & Senior Supply Chain Programme Manager to deliver the service of improving and managing the supply of medical consumables, establish new improved ways of working and plan, prepare and execute store room re-design and
• You must be experienced in this type of project work in delivering service excellence in the internal NHS supply chain service and all its associated areas including receiving, checking, receipt, distribution, ordering, store management and maintaining appropriate stock levels.
• IT literacy, across multiple systems, is important as the service has a growing reliance on systems and the integration of systems to improve efficiency.
• To support the programme manager and supervisors to deliver the new and improved service.
• Candidates must have a collaborative, supportive and work orientated ethic with a strong empathy for equality, diversity and inclusivity and an understanding of the importance of the trust values in all aspects of our work.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.  

We provide first-class acute and specialist services across eight sites:  
• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. 

At UCLH, we have a real ‘One Team’ ethos, and our values – safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England. 

You will need to demonstrate a flawless work ethic, with strong motivation to support customer needs and your team. You must be a good team player and able to work across as part of a team effort, sometimes alone, in multiple clinical based storage areas. You must have excellent customer service skills and the ability to react positively and helpfully under pressure in a complex and demanding environment. Importantly you must be a people person able to empathise, support but also deliver and you must set the example for your other team members in terms of behaviour, enthusiasm and a desire to be the best person and deliver the best service for our patients.

You will need to be a highly motivated individual with good organisational skills with a keen eye for detail. You must be able to demonstrate effective problem solving skills to ensure that all aspects of the supply chain service works to the benefit of the trust especially in terms of supply chain and financial management. If this is you we’d be delighted to consider your application, however, if you applied to our recent recruitment but were not short-listed please do not apply again for this role.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.


This advert closes on Tuesday 2 Jan 2024

Proud member of the Disability Confident employer scheme

You will need to demonstrate a flawless work ethic, with strong motivation to support customer needs and your team. You must be a good team player and able to work across as part of a team effort, sometimes alone, in multiple clinical based storage areas. You must have excellent customer service skills and the ability to react positively and helpfully under pressure in a complex and demanding environment. Importantly you must be a people person able to empathise, support but also deliver and you must set the example for your other team members in terms of behaviour, enthusiasm and a desire to be the best person and deliver the best service for our patients. You will need to be a highly motivated individual with good organisational skills with a keen eye for detail. You must be able to demonstrate effective problem solving skills to ensure that all aspects of the supply chain service works to the benefit of the trust especially in terms of supply chain and financial management. If this is you wed be delighted to consider your application, however, if you applied to our recent recruitment but were not short-listed please do not apply again for this role. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Air Conditioning Service Engineer
London & Surrounding Areas
£45,000

Are you an Engineer looking to work on prestigious rail contracts within London at a company that can offer earnings of over 55k within year one, additional training and varied progression routes?

Our client possesses various rail contracts across the UK and are looking to strengthen their service team within London. They are renowned for their training programs upskilling Engineers to make them the most versatile within the industry.

You will be responsible for providing pre-planned maintenance, reactive repairs and servicing of VRV, VRF and split systems within the following sites: Kings Cross, St Pancras, Charing Cross, London Bridge, Cannon Town and Victoria.

* £45,000
* Company Van
* 1 In 7 Call Out (Minimum Of 4 Hours Overtime Paid)
* Optional Overtime And Weekend Work Available
* Training Provided
* Company Smartphone Provided
* 20 Days Holiday Plus Bank Holidays

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Air Conditioning Service Engineer
London & Surrounding Areas
£45,000

Are you an Engineer looking to work on prestigious rail contracts within London at a company that can offer earnings of over 55k within year one, additional training and varied progression routes?

Our client possesses various rail contracts across the UK and are looking to strengthen their service team within London. They are renowned for their training programs upskilling Engineers to make them the most versatile within the industry.

You will be responsible for providing pre-planned maintenance, reactive repairs and servicing of VRV, VRF and split systems within the following sites: Kings Cross, St Pancras, Charing Cross, London Bridge, Cannon Town and Victoria.

* £45,000
* Company Van
* 1 In 7 Call Out (Minimum Of 4 Hours Overtime Paid)
* Optional Overtime And Weekend Work Available
* Training Provided
* Company Smartphone Provided
* 20 Days Holiday Plus Bank Holidays

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.