Total 26 job vacancies by Science Museum Group

Do you have experience of successfully delivering presentations, performances or demonstrations in an engaging way to a broad range of audiences? Do you want to inspire futures by providing live interpretation in our museum galleries?

About Us

At the Science Museum Group STEM engagement is at the heart of what we do. We inform, inspire and encourage learning on-site, as well as through outreach and online. We ignite curiosity around STEM by assisting discovery through active participation and social interaction. We use the concept of science capital to shape our work and provide us with research-based insight into what influences and shapes people's engagement with, and attitudes towards, science.

The National Science and Media Museum will be reopening in January 2025 as Bradford becomes UK City of Culture 2025.

About the role

Explainers provide live interpretation in the museum galleries for all our visitors. They also deliver a wide-ranging and creative programme of activities and events for diverse audiences including schools, families, adults and community groups. They reveal the wonder of science by telling authentic stories about our collection and facilitating and supporting the learning of children and adults.

Your role is to engage with visitors and help them learn from our exhibits and collection. You will support with and deliver all learning activities inside the Wonderlab Gallery, an interactive space that encourages and inspires our visitors to investigate with science, technology, engineering and maths (STEM).

One of the strengths of our Explainer team is its diversity and we encourage applications from all backgrounds. Our aim at SMG is to build Science Capital in society and help people think science is for them; one of the first steps in this is for people to see individuals like them in front-facing roles like this one.

About you

First of all, you don't need to be a science expert or have any particular qualifications in STEM. We are looking for you to have experience of working in a public-facing role using good customer service and communication skills. You will also be able to deliver presentations, performances or demonstrations.

Crucially, you will have experience of working with and communicating to a broad range of people, especially children and you will have the confidence to learn to perform or present to an audience and the ability to seek and learn from feedback.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process, or click 'Apply Online' to submit an application.

What we offer

Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.

• Support with personal and professional development
• 27 days annual leave in addition to bank holidays
• Employee assistance programme
• Enhanced contributory pension
• Unmind App and other wellbeing support
• Interest-free loans
• Days Out discounts
• Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Do you have problem solving skills and a flexible approach, with an ability to develop people and teams? Are you interested in working in one of Bradford's key visitor attractions?

About us

The National Science and Media Museum (NSMM) will be reopening in January 2025 as Bradford becomes UK City of Culture 2025. The museum temporarily closed in June 2023 to undergo a once-in-a-generation transformation with huge changes through a £6 million capital project called 'Sound and Vision', including two new permanent galleries, a new passenger lift and improvements to the main entrance, thanks to support from The National Lottery Heritage Fund.

To support our Operations teams in delivering a world-class welcome when we reopen, we are recruiting a full-time Duty Manager at NSMM on a permanent basis.

As Duty Manager, you will be responsible for the day-to-day running of the Museum, ensuring the health and safety of all our public spaces and supporting the front facing teams to deliver a high-quality visitor experience.

Working within a team of Duty Managers, you will be jointly responsible for the line management of our Visitor Experience team.

About the role

Leading by example, you will maintain the standards fitting for a national cultural site by conducting regular walk arounds, engage with staff and visitors, and use your problem-solving skills and flexible thinking to take control of incidents as they arise throughout the day. You will champion our values, both with visitors and staff, and support our mission to ensure that the National Science and Media Museum is a welcoming and inclusive space for all.

About you

You will have good communication skills and an understanding how to motivate and develop people and teams. You will be flexible and adaptable, able to problem-solve and, with support and training, be able to deal with difficult situations as they arise. You will work well within diverse teams and will be able to build effective working relationships. Experience working within or implementing Health and Safety policies will be useful.

Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process or click 'Apply Online' to submit an application.

What we offer

Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

• Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
• Career growth. We offer enhanced support with personal and professional development.
• Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
• Health & Dental Insurance. Extra peace of mind, from day one.
• All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
• Enhanced contributory pension. To support you in saving for the future.
• Interest-free loans. When you need a little extra cash for life events or home improvements.
• Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Financial Reporting Accountant

Do you have a relevant accounting qualification and a proactive approach to making finance tasks and processes efficient and automated? Are you able to help us deliver on our plan to shorten our reporting cycle and use our existing data sources as efficiently as possible?

About us

The Science Museum Group (SMG) is an exciting organisation at the boundary of the private, public and charitable sectors, with a fascinating variety of reporting challenges. The finance team is based across the Group's six sites, with ambitious plans for improvement in financial reporting.

We are now recruiting for a Financial Reporting Accountant on a fixed-term contract for 12 months. This role is full-time, working 35 hours per week and can be based either at the Science Museum in London or the Science and Industry Museum in Manchester, with hybrid working also available.

About the role

As Financial Reporting Accountant you will help to deliver important parts of our plan to shorten our reporting cycle, improve our control environment and increase the value of our financial data to a range of stakeholders.

You will focus on ensuring that the data required to automate the majority of our record to report cycle is available within our finance system, TechnologyOne, and that our processes are system-driven and repeatable. You will look at transactions across our Statements of Comprehensive Income and Financial Position (P&L and balance sheet), including those related to the fixed assets in our physical estate, fund accounting and other museum activities.

You will have the opportunity to think about how we can be as efficient as possible in using our existing data sources, whether owned by finance or by other departments, to produce a range of financial reporting outputs such as our group's statutory accounts (under the Charities SORP and Companies Act), our consolidation pack for Government (under IFRS) and other statistical returns.

About you

Joining us you will have a relevant accounting or financial qualification e.g. ACA, CIMA, CIPFA in addition to good technical knowledge of current accounting standards. You will have significant experience of reporting and auditing processes with an interest in future developments in these areas.

Crucially, you will have a proactive approach to making processes efficient with a commitment to increasing the use of automation in finance tasks. You will be a good communicator with the ability to plan and deliver pieces of work, setting clear expectations for others and yourself.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process, or click 'Apply Online' to submit an application.

Don't feel you meet all of the criteria? At SMG, we are committed to building a workforce that is open for all, and welcome you to apply, even if your experience doesn't fit perfectly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

What we offer

Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.

• Support with personal and professional development
• 27 days annual leave in addition to bank holidays
• Employee assistance programme
• Enhanced contributory pension
• Unmind App and other wellbeing support
• Interest-free loans
• Days Out discounts
• Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Prospect Development Manager

Do you have experience working in prospect research within a fundraising team? Do you want to support the Science Museum Group's Fundraising & Partnerships team by identifying and researching high-quality prospects?

About us

The Fundraising and Partnerships Team aim to achieve income targets to support the ambitions of the Science Museum Group (SMG) to inspire futures. The Prospect Development team enable the Fundraising & Partnerships team to achieve their income targets by delivering insightful research and strong pipeline management.

We are now recruiting for a Prospect Development Manager on a permanent, full-time contract, working 35 hours per week. This role can be based at any of the following SMG sites: Science Museum in London, Science and Industry Museum in Manchester, National Railway Museum in York, National Science and Media Museum in Bradford, with hybrid working also included.

About the role

As Prospect Development Manager you will work to identify new target donor audiences and embed a proactive prospect development strategy that delivers strong, long-term pipelines across our museums and income streams. As well as identifying high-quality prospects and delivering well researched prospect intelligence, you will build and work in partnership with fundraisers to maximise the value of their pipelines.

You will also work alongside the rest of Fundraising Operations to drive a data-driven way of working, using our CRM database and analytics platform to ensure that all opportunities are maximised. Furthermore, you will manage a Prospect Development Executive and work collaboratively to support fundraising across all SMG Museums.

Along with prospect research tasks, you may also be working on more collaborative pieces such as exploring the prospect potential for upcoming capital projects like the build of a new gallery space, large event biography documents for annual dinner events or the creation of a new report or process to support the wider Department.

About you

Joining us, you will have experience of working in a fundraising team in a prospect research capacity, in addition to a good understanding of the pivotal role research plays in prospect management, cultivation and stewardship. You will have good research skills with the ability to work with a CRM database and experience of collating and analysing complex information.

Crucially, you will be a good communicator with the ability to collaborate with others, build good working relationships and deliver complex information in a clear way to a variety of audiences. You will be able to manage your time and prioritise tasks effectively in order to meet deadlines and manage competing demands.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process, or click 'Apply Online' to submit an application.

Don't feel you meet all of the criteria? At SMG, we are committed to building a workforce that is open for all, and welcome you to apply, even if your experience doesn't fit perfectly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

What we offer

Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.

• Support with personal and professional development
• 27 days annual leave in addition to bank holidays
• Employee assistance programme
• Enhanced contributory pension
• Unmind App and other wellbeing support
• Interest-free loans
• Days Out discounts
• Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Are you passionate about inclusion and diversity? Are you highly organised with experience of overseeing projects?

About us

The Science Museum Group's (SMG) mission is to Inspire Futures. Central to inspiring the next generation of scientists, inventors, and engineers is our work towards a society where all people feel that science is "for them" and where we all have opportunities to access the social and economic benefits it brings.

One of our core values is to be 'Open for All'. This is considered in everything we do, from our collections and programming, the visitor experience at each of our museums, our workforce and culture and how we recruit new talent into the business.

To support our People & Culture team to deliver the workforce element of Open for All, we are now seeking a Work Opportunities Lead to oversee the delivery of our existing early-talent programmes for a fixed-term period of 9 months, contractually based at any of our Museums in London, Manchester, York or Bradford.

About the role

As Work Opportunities Lead, you will focus on early careers (internships, Early Careers Development programme) and skills development opportunities. You will help to ensure that we offer a range of equitable access points into our workforce by closely managing existing project plans, ensuring milestones are met and successes are monitored and reported on. You will ensure participants get the most out of the programmes; are supported to learn, grow and develop.

About you

Due to the nature of the work delivered, you will bring an understanding and commitment to equity, diversity and inclusion to the role. You will have experience of promoting inclusion and diversity in practice either professionally, or personally. As a highly organised individual, you will have been involved in delivering projects within timescales and to brief. You will be able to build positive working relationships with a range of people, including senior leaders, people managers, and members of the early careers programme (i.e. candidates, interns). You will also be able to liaise effectively with specialists across People and Culture to support the delivery of the programmes, including delegating work where appropriate.

Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process or click 'Apply Online' to submit an application.

What we offer

Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

• Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
• Career growth. We offer enhanced support with personal and professional development.
• Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
• Health & Dental Insurance. Extra peace of mind, from day one.
• All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
• Enhanced contributory pension. To support you in saving for the future.
• Interest-free loans. When you need a little extra cash for life events or home improvements.
• Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Are you passionate about inclusion and diversity? Are you highly organised with experience of overseeing projects?

About us

The Science Museum Group's (SMG) mission is to Inspire Futures. Central to inspiring the next generation of scientists, inventors, and engineers is our work towards a society where all people feel that science is "for them" and where we all have opportunities to access the social and economic benefits it brings.

One of our core values is to be 'Open for All'. This is considered in everything we do, from our collections and programming, the visitor experience at each of our museums, our workforce and culture and how we recruit new talent into the business.

To support our People & Culture team to deliver the workforce element of Open for All, we are now seeking a Work Opportunities Executive to oversee the delivery of our existing early-talent programmes for a fixed-term period of 9 months, contractually based at any of our Museums in London, Manchester, York or Bradford.

About the role

As Work Opportunities Executive, you will focus on early careers (internships, Early Careers Development programme) and skills development opportunities. You will help to ensure that we offer a range of equitable access points into our workforce by closely managing existing project plans, ensuring milestones are met and successes are monitored and reported on. You will ensure participants get the most out of the programmes; are supported to learn, grow and develop.

About you

Due to the nature of the work delivered, you will bring an understanding and commitment to equity, diversity and inclusion to the role. You will have experience of promoting inclusion and diversity in practice either professionally, or personally. As a highly organised individual, you will have been involved in delivering projects within timescales and to brief. You will be able to build positive working relationships with a range of people, including senior leaders, people managers, and members of the early careers programme (i.e. candidates, interns). You will also be able to liaise effectively with specialists across People and Culture to support the delivery of the programmes, including delegating work where appropriate.

Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process or click 'Apply Online' to submit an application.

What we offer

Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

• Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
• Career growth. We offer enhanced support with personal and professional development.
• Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
• Health & Dental Insurance. Extra peace of mind, from day one.
• All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
• Enhanced contributory pension. To support you in saving for the future.
• Interest-free loans. When you need a little extra cash for life events or home improvements.
• Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Fundraising Events Manager

Do you have experience of planning and delivering large scale events in a venue? Do you want the opportunity to develop and deliver a series of fundraising and stewardship events that inspire people to engage and support our museums?

About us

The Fundraising and Partnerships Team are aiming to achieve an income target of £11.3 million by devising and delivering events that give our prospective and current donors an outstanding experience of the Science Museum Group.

We are now recruiting for a Fundraising Events Manager on a permanent, full-time contract working 35 hours per week.

This role can be based at any of our sites: Science Museum in London, Science and Industry Museum in Manchester, National Railway Museum in York, National Science and Media Museum in Bradford, with hybrid working also included.

About the role

As Fundraising Events Manager, you will develop and deliver a series of cultivation and stewardship events that attract, engage and retain high value supporters across all of our museums.

You will be working collaboratively with the Head of Supporter Engagement to ensure the planning and delivery of all events is seamless and supports the goals of the Fundraising and Partnerships team. Whilst also building good working practices with external suppliers and contractors local to each site to ensure value for money and high standards.

From bespoke tours and exclusive lectures to networking receptions and launch events, you will create a world-class supporter experience that inspires individuals, companies, and trusts to engage with and financially support the museums.

About you

Joining us, you will have proven experience of planning and delivering large scale events in a venue, ideally in a high value fundraising context or hospitality, corporate and other industries. You will possess advanced organisational, time management and project management skills alongside experience of managing budgets and the ability to work on multiple projects simultaneously.

Crucially, you will be an effective communicator with the ability to build relationships with a wide range of stakeholders. You will have the ability to embrace imaginative and innovative solutions in addition to the creativity required to plan and deliver engaging events.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process, or click 'Apply Online' to submit an application.

Don't feel you meet all of the criteria? At SMG, we are committed to building a workforce that is open for all, and welcome you to apply, even if your experience doesn't fit perfectly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

What we offer

Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.

• Support with personal and professional development
• 27 days annual leave in addition to bank holidays
• Employee assistance programme
• Enhanced contributory pension
• Unmind App and other wellbeing support
• Interest-free loans
• Days Out discounts
• Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Workshop Manager

Do you have experience managing, mentoring or leading others in a workshop environment? Do you want to support daily museum operations including the maintenance and repair of hands-on electro-mechanical exhibits?

About us

The Gallery Services department provides technical services across the Science Museum, maintaining a diverse array of interactive exhibits and displays. This skilled technical team supports the museum in delivering an ambitious programme of activities ensuring a high-quality visitor experience. The workshop is equipped with both engineering and woodwork machines, as well as a laser cutter, 3D printer and welding facilities.

We are recruiting for a Workshop Manager to join our electromechanical team to oversee workshop activities and manage the engineering apprentices through their final years of study. This role is based at the Science Museum in London, working full-time (36 hours per week) on a fixed-term contract for 23 months.

About the role

As Workshop Manager you will be responsible for overseeing the maintenance and operation of the workshop, ensuring compliance with safety regulations. You will line manage two apprentices, supporting them through their studies and ensuring their ongoing safety. You will develop and run toolbox talks and other training materials to keep the wider team of technicians up to date on best practice.

You will also support daily museum operations, the maintenance and repair of hands-on electro-mechanical exhibits, including making replacement parts using a range of hand and machine tools. In addition to supporting the operation of our historic working objects such as the Burnley Mill Steam Engine.

About you

You will have a time served engineering apprenticeship or equivalent qualification and experience of managing, mentoring or leading others in a workshop environment. You will have a good understanding of workshop processed and health and safety, with previous experience in management of workshop machinery and procedures.

You will be an effective collaborator, able to work with a team possessing a wide range of different experience and backgrounds, in a friendly and approachable manner, with a proactive and positive approach to teaching others about how things work.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process, or click 'Apply Online' to submit an application.

Don't feel you meet all of the criteria? At SMG, we are committed to building a workforce that is open for all, and welcome you to apply, even if your experience doesn't fit perfectly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

What we offer

Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.

• Support with personal and professional development
• 27 days annual leave in addition to bank holidays
• Employee assistance programme
• Enhanced contributory pension
• Unmind App and other wellbeing support
• Interest-free loans
• Days Out discounts
• Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Do you have experience in retail, with an ability to lead and motivate a team? Are you interested in working in one of Bradford's key visitor attractions?

About us

The National Science and Media Museum (NSMM) will be reopening in January 2025 as Bradford becomes UK City of Culture 2025. The museum temporarily closed in June 2023 to undergo a once-in-a-generation transformation with huge changes through a £6 million capital project called 'Sound and Vision', including two new permanent galleries, a new passenger lift and improvements to the main entrance, thanks to support from The National Lottery Heritage Fund.

With the reopening of the museum with its own new shop, the Museum Retail team is looking for a new Retail Team Leader. You will manage our Retail Advisors to welcome visitors and provide them with an interactive and fun experience.

About the role

In this role, you will assist the Retail Manager by leading and motivating a sales team to deliver the day-to-day operation of our Museum Stores. You will also encourage excellent customer service, maximise revenue, championing customer interactions and maintaining visual merchandising to its highest standards.

About you

You will have good communication skills and an understanding how to motivate and develop people and teams. Bringing sales skills, you will be comfortable working to, and exceeding, sales targets. Excellent visual merchandising skills will be required, along with an understanding of best practice in the retail sector. You will be flexible and adaptable, able to problem-solve and support your team in handling customer questions or issues. You will work well within diverse teams and will be able to build effective working relationships.

Not sure you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process or click 'Apply Online' to submit an application.

What we offer

Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

• Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
• Career growth. We offer enhanced support with personal and professional development.
• Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
• Health & Dental Insurance. Extra peace of mind, from day one.
• All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
• Enhanced contributory pension. To support you in saving for the future.
• Interest-free loans. When you need a little extra cash for life events or home improvements.
• Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Do you enjoy providing memorable experiences? Can you actively engage and share various messages to a range of people?

About us
The award-winning Science Museum is not only famous for its unrivalled collections but also for its visitor care. As part of the Science Museum Group, we aim to Inspire Futures. In joining the Visitor Experience team at the Science Museum, you will have an integral part in making a significant difference to the experience of over 3 million museum visitors a year!

About the role
Our Visitor Experience Team have part time and full time Visitor Experience Assistant opportunities, for permanent contracts.

The following hours are available:

• 35 hours per week - 7 hours per day (usually 9:15 - 5:15, 9:30 - 5:30 or 10-6) on a fixed rota pattern working every other weekend.
  
  
• 25 hours per week - 5 hours per day (usually 10-3 or 11-4) working Monday to Friday.
  
  
• 14 Hours per week - 7 hours per day (usually 9:15 - 5:15, 9:30 - 5:30 or 10-6) every Saturday and Sunday.
  
  
• 10 Hours per week - 5 hours per day (usually 10-3 or 11-4) every Saturday and Sunday.

Regardless of your experience in customer-based roles if you're eager to bring on board your communication skills and proactivity, we want to hear from you!

You will provide industry leading customer service; handle sales and cash; manage queues; usher customers; promote Gift-Aid and donations; and provide information to our visitors. Assisting the department reach its targets, you will also proactively up-sell Museum's attractions.

We find that colleagues get the most from their time at the Museum when they are the most engaged versions of themselves. And we pride ourselves to be a vibrant work environment welcoming and attracting a diverse range of people.

Assessment Centre expected in person 10 - 11 October
Anticipated start date 11 November

About you
You have great communication skills, and a friendly and accommodating attitude. You have a high-level of customer service or willingness to swiftly acquire the skills to become truly visitor focused.

You are great with a range of different people and are a keen team player who enjoys working with and supporting others.

You're keen to facilitate an environment where our visitors feel welcome and comfortable; whilst possessing the confidence to actively approach, and engage with visitors to understand their needs, or to promote Museum activities. You enjoy working during busy Museum periods, remaining focused and taking initiative.

Applying
View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process or click 'Apply Online' to submit an application.

What we offer
Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

• Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
• Career growth. We offer enhanced support with personal and professional development.
• Work/life balance. We offer 27 days annual leave (FTE) in addition to bank holidays, along with flexible policies which support you and your home life.
• Health & Dental Insurance. Extra peace of mind, from day one.
• All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
• Enhanced contributory pension. To support you in saving for the future.
• Interest-free loans. When you need a little extra cash for life events or home improvements.
• Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Do you have experience or exposure to ICT desktop support within a MS Windows 7&10 environment? Are you able to troubleshoot issues effectively with a collaborative team?

About the role
We are looking for an ICT Site Support Engineer to join us on a full-time, permanent basis at the Science Museum. Working within the ICT team, you will lead the support for the Science Museum's premier events space to ensure our clients receive the best possible experience.

As ICT Site Support Engineer, you will troubleshoot and translate desk and network issues, build new user laptops using Autopilot on Intune, configure network devices and work through projects assigned by ICT. You will also support events by performing pre-checks and configuration, monitoring during events, and post-event reconfigurations so that the space is ready for the next client. When not actively supporting the event space you will provide general 1st and 2nd line ICT support for the Science Museum site.

About you
As ICT Site Support Engineer, you are customer-focused, organised and a good listener with an ability to problem-solve. With collaborative skills and the ability to work effectively with your team, you will be eager to help your stakeholders to resolve any technical issues. You have great interpersonal skills and can flex your style to work with a range of different people. You will also have experience or exposure to basic network switch and troubleshooting, active directory and desktop support.

Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process or click 'Apply Online' to submit an application.

What we offer

Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

• Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
• Career growth. We offer enhanced support with personal and professional development.
• Work/life balance. We offer 27 days annual leave (full time equivalent) in addition to bank holidays, along with flexible policies which support you and your home life.
• Health & Dental Insurance. Extra peace of mind, from day one.
• All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
• Enhanced contributory pension. To support you in saving for the future.
• Interest-free loans. When you need a little extra cash for life events or home improvements.
• Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Do you have a commercial eye for detail and experience in processing a range of financial administration? Can you maintain great external relationships to drive engagement and action?

About us
One of the strategic ambitions of the Science Museum Group (SMG) is to extend our reach and to increase income. The Licensing and Commercial Partnerships team is critical in realising this aim as part of the Group's commercial Enterprise department.

The team's overarching purpose is to increase financial income and to raise SMG's profile commercially leveraging our brand, content, and IP. We achieve this by building successful partnerships sharing our assets through popular science publications, picture library and brand licensing programmes. As a department, we are creative and opportunistic and thrive to create financial growth that is resilient and sustainable.

The picture library represents the extraordinary collections of all the museums in the Science Museum Group for commercial use.

About the role
Reporting into the Licensing team but managing all the financial processes on behalf of the department, you will undertake and stay on top of a range of finance administrative tasks.

This will include raising invoices and running sales reports as well as tracking royalty statements against advances and Minimum Income Guarantees. You will also assist with picture library requests, responding to enquiries. And as we update our picture library platform, you will ensure the changeover is smooth and the new process is successful.

This role can be based at any of Science Museum Group sites, depending on your preference - London, Bradford, York or Manchester although you will be required to visit London where the team is based. We can also offer hybrid working that includes flexibility to work from home on a regular basis.

Contract: Permanent, Full time 35 hrs
Salary: £26,531 per annum

About you
Well organised and proactive, you have experience in tracking budgets, raising and follow up with invoices and relevant contracts, and providing essential support for income focused financial processes, ideally in a commercial environment.

We are interested to hear from candidates who have used finance software systems, and who are eager and confident in learning new software. With an analytical approach to your work, you have the potential to grow into identifying commercial opportunities from the data you manage.

Great communication and interpersonal skills are important, enabling you to engage effectively with a diverse range of internal and external stakeholders. If you are detail-oriented, flexible, and excited to contribute to a supportive and dynamic team, we encourage you to apply

Applying
View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process or click 'Apply Online' to submit an application.

What we offer
Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

• Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
• Career growth. We offer enhanced support with personal and professional development.
• Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
• Health & Dental Insurance. Extra peace of mind, from day one.
• All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
• Enhanced contributory pension. To support you in saving for the future.
• Interest-free loans. When you need a little extra cash for life events or home improvements.
• Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Video Producer

Do you have experience creating successful YouTube content for well-established channels? Do you have an interest in science and technology?

About us

The Science Museum Group is here to inspire futures, and through our world class digital content, we hope to ignite curiosity and encourage the next generation of scientists, technologists, engineers and mathematicians.

Video content is an increasingly important part of our digital offering, with demand only expected to grow over the coming years. In response to this, SMG is looking for experienced Video Producers to form part of a new team - Delivering Digital Reach, producing innovative YouTube content that engages audience and expands the reach of the five Museums that make up SMG.

To support this work, we are now recruiting for a Video Producer (Delivering Digital Reach) to join us at the Science Museum in London, working full-time (35 hours per week) on a fixed-term contract until the end of September 2025.

About the role

As Video Producer (Delivering Digital Reach), you will develop, produce, shoot and edit engaging video content for the Science Museum Group's YouTube channels. You will be collaborating with the project team and other key stakeholders to develop concepts, manage feedback and obtain sign-off.

You will take a test-and-learn approach by reviewing previous content and analysing and incorporating successful approaches in subsequent work through the development of repeatable formats.

About you

We're looking for people teeming with ideas for new stories and formats, as well the technical expertise to execute them. You will have a track record of creating successful YouTube content for similar, well-established channels and an excellent understanding of what makes YouTube audiences tick. An interest in science and technology is essential.

Crucially, you will be able to prioritise and manage a variety of tasks, using your time management skills to meet deadlines. You will be a good communicator, able to work with others and collaborate effectively.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process, or click 'Apply Online' to submit an application.

Don't feel you meet all of the criteria? At SMG, we are committed to building a workforce that is open for all, and welcome you to apply, even if your experience doesn't fit perfectly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

What we offer

Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.

• Support with personal and professional development
• 27 days annual leave in addition to bank holidays
• Employee assistance programme
• Enhanced contributory pension
• Unmind App and other wellbeing support
• Interest-free loans
• Days Out discounts
• Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Do you have experience in an online retail business with an understanding of online marketing and content management?

About the role

We are now recruiting for a Group eCommerce Manager to join the Science Museum Group, with a combination of site-based working at the Science Museum in London and working from home. The primary purpose of this role is to maximise sales and profit for the Group's eCommerce website whilst controlling costs, which currently consists of the Science Museum online shop.

Your strategic approach will enable new ideas and action plans to continuously optimise online sales.

You will set the strategic direction for the business area and promote growth and development through collaboration with the eCommerce partners, internal stakeholders, and managing existing contracts with the external digital marketing and platform technical development agencies. This will also include the creation of the marketing strategy and technical roadmap for the website.

You will also manage the P&L, including forecasting and budget setting. In collaboration with Retail management, you will ensure that an effective and profitable product catalogue is tailored to the online audiences, ensuring all selling opportunities are maximised.

Contract: Permanent, full time 35 hours per week
Salary: £45,000 - £47,000 per annum

About you

You will have a solid commercial understanding of website sales data and site analytics, along with an understanding of digital marketing strategies and a degree of technical website knowledge.

With knowledge of online retail and customer/user experience, you can utilise eCommerce platforms (such as Shopify Plus) and CMS systems.

You are a great communicator with sound organisational skills which enable you collaborate with a range of teams at different levels.

Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process or click 'Apply Online' to submit an application.

What we offer

Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

• Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
• Career growth. We offer enhanced support with personal and professional development.
• Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
• Health & Dental Insurance. Extra peace of mind, from day one.
• All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
• Enhanced contributory pension. To support you in saving for the future.
• Interest-free loans. When you need a little extra cash for life events or home improvements.
• Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Do you have experience in an online retail business with an understanding of online marketing and content management?

About the role

We are now recruiting for a Group eCommerce Manager to join the Science Museum Group, with a combination of site-based working at the Science Museum in London and working from home. The primary purpose of this role is to maximise sales and profit for the Group's eCommerce website whilst controlling costs, which currently consists of the Science Museum online shop.

Your strategic approach will enable new ideas and action plans to continuously optimise online sales.

You will set the strategic direction for the business area and promote growth and development through collaboration with the eCommerce partners, internal stakeholders, and managing existing contracts with the external digital marketing and platform technical development agencies. This will also include the creation of the marketing strategy and technical roadmap for the website.

You will also manage the P&L, including forecasting and budget setting. In collaboration with Retail management, you will ensure that an effective and profitable product catalogue is tailored to the online audiences, ensuring all selling opportunities are maximised.

Contract: Permanent, full time 35 hours per week
Salary: £45,000 - £47,000 per annum

About you

You will have a solid commercial understanding of website sales data and site analytics, along with an understanding of digital marketing strategies and a degree of technical website knowledge.

With knowledge of online retail and customer/user experience, you can utilise eCommerce platforms (such as Shopify Plus) and CMS systems.

You are a great communicator with sound organisational skills which enable you collaborate with a range of teams at different levels.

Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process or click 'Apply Online' to submit an application.

What we offer

Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

• Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
• Career growth. We offer enhanced support with personal and professional development.
• Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
• Health & Dental Insurance. Extra peace of mind, from day one.
• All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
• Enhanced contributory pension. To support you in saving for the future.
• Interest-free loans. When you need a little extra cash for life events or home improvements.
• Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.