As the senior advisor for business transformation, the incumbent advises the Director, DCSA, on potential areas for improvement, identifies patterns, and documents interrelationships. Incumbent applies process improvement methodologies to improve efficiency, reduce costs, and enhance overall agency performance.

The incumbent performs a variety of duties including the following:

Business process redesign and transformation
Analyze complex business systems to identify patterns, interrelationships, and potential areas for improvement. Analyze current business processes and systems to identify inefficiencies.

Oversee the agency change management capability. Facilitate workshops and training sessions to promote adoption of change and instill a culture of continuous improvement.

Strategic Leadership
Develop and execute transformation strategies that align with agency goals and enhance operational effectiveness.

Lead and manage BTO workforce and operations to facilitate the Agency's mission.

Collaboration and Communication
Collaborate with cross-functional teams to define operational challenges, propose data-driven solutions, implement change initiatives, and ensure stakeholder engagement and buy-in.

Technical Guidance and Mentorship
Prepare and present reports to senior management on transformation progress and outcomes. Present findings and recommendations to stakeholders, translating technical concepts into actionable insights.

Quality and Performance
Monitor progress and performance metrics to assess the impact of transformation efforts.

Oversees the agency's High Impact Service Provider (HISP) program. Conducts comprehensive assessments of agency high-impact services, measures their customer experience maturity, and identifies actions to improve service delivery.

Documentation and compliance
Comply with Financial Improvement and Audit Readiness (FIAR) and internal controls requirements to maximize the potential for successful financial statement audits and improve the agency's financial management operations.

Innovation and Improvement
Apply process improvement methodologies to improve efficiency, reduce costs, and enhance overall agency performance.

Monitor progress and performance metrics to assess the impact of transformation efforts.

• Strategic Category Planning:
  • Develop and implement category management strategies that align with the company's business objectives, market trends, and consumer demand.
  • Define goals and key performance indicators (KPIs) for each category, ensuring alignment with overall company goals.
  • Work closely with cross-functional teams (merchandising, marketing, supply chain, finance) to achieve optimal category performance.
• Assortment and Product Selection:
  • Oversee product assortment, focusing on SKU rationalization and product innovation to meet customer preferences and market trends.
  • Ensure a balanced assortment by analyzing product performance, customer preferences, and competitive positioning.
  • Collaborate with suppliers and vendors to bring in relevant products and negotiate favorable terms and conditions.
• Cost of Goods and Promotions:
  • Develop cost of goods strategies that support profitability while staying competitive in the market.
  • Work with marketing teams to create effective promotional plans, including seasonal events, discounting, and product bundling.
  • Monitor price elasticity and customer response to adjust pricing and promotional strategies as needed.
• Sales and Margin Optimization:
  • Analyze sales trends, gross margins, and profit contributions for each category, making data-driven decisions to optimize performance.
  • Identify and implement initiatives to improve category profitability, such as adjusting the product mix, refining pricing models, or enhancing vendor collaboration.
  • Implement category scorecards and regular performance reviews to ensure financial targets are met.
• Vendor and Supplier Relationships: *
  • Negotiate terms and conditions with suppliers, including cost, delivery, payment terms, and exclusive offerings.
  • Build and maintain strong vendor relationships to ensure product availability, quality, and compliance.
  • Work with vendors on co-marketing and promotional opportunities to drive mutual business growth.
• Data Analysis and Insights:
  • Conduct market and competitive analysis to identify trends, consumer behavior changes, and potential growth areas.
  • Leverage data analytics to monitor category performance, customer insights, and potential risks.
  • Use data to support decisions on assortment, pricing, and promotional strategies.
• Cross-Functional Leadership and Collaboration:
  • Collaborate with merchandising, marketing, supply chain, and store operations to ensure cohesive execution of category strategies.
  • Work with finance to develop accurate category financial projections, budgeting, and P&L management.
  • Lead and develop category management team members, fostering a collaborative and goal-oriented environment.
• Customer Experience and Brand Alignment:
  • Ensure category strategies align with the company's brand promise and enhance the customer shopping experience.
  • Monitor customer satisfaction with categories and implement improvements based on feedback.

• Duties and Qualifications
• How to Apply (including a preview of the assessment questionnaire, if applicable)
• How You Will be Evaluated

• Operating an electronic checkout system, making change, and verifying the change fund and amount of currency received during an assigned shift.
• Managing change machines and ensuring proper amounts of cash and coins are available.
• Assisting customers by answering questions concerning prices, identification, and location of items.
• Counting cash and negotiable instruments to prepare an accountability report.
• Managing the self-checkout registers assisting customers in the correct processing of their purchases.
• Changing register tape, and clearing routine equipment and scanning jams on registers.

• Duties and Qualifications
• How to Apply (including a preview of the assessment questionnaire, if applicable)
• How You Will be Evaluated

Major duties include, but are not limited to the following: 

• Serves as a senior expert Acquisition Project Manager and concurrently independently leads and manages multiple highly complex and high-dollar value ($500M+) acquisitions from acquisition initiation through contract or Task Order award providing technical advice to the client, contractors, and Acquisition Procurement Center of Excellence (APEX) regarding pre-award strategies and activities. Identifies, analyzes, strategizes, optimally schedules, and tracks acquisition milestones to ensure that the acquisition satisfies client’s mission needs.
• Assesses and documents the appropriate acquisition strategy to accomplish the client’s requirement. Problem solves and incorporates expert and innovative solution(s) into acquisition activities and milestones as needed to resolve impediments to progress. Conducts market research and identifies the optimal acquisition strategy to accomplish the client requirement.  Serves as a senior expert GSA liaison in the pre-award phase to the client managing cost and schedule expectations.
• Translates client requirements and acquisition strategy into written documentation. Leads technical evaluation of the most complex needs and proposals. Uses senior expert acquisition and analytical knowledge, writes technical evaluation reports summarizing the Technical Evaluation Board findings.
• Develops, maintains, nurtures, and champions partnerships with clients, contractor support staff, and other GSA employees.

• You will provide administrative and technical supervision to the in-Service Submarine staff.
• You will formulate In-Service submarine unique polices and approaches.
• You will review, analyze, and interpret NAVSEA programmatic goals and objectives.
• You will conduct continuing review and analysis of all formal technical document associate with In-service submarine contacts.
• You will review Navy generated Engineering Change Proposals (ECPs) for overall design and production engineering impact.
• You will review contractor generated technical data and information, both general and specific data deliverables.
• You will review progress of work against schedules and milestones.

• As a Business Analyst, you will be responsible for the following duties:
• If selected at the GS-11 level, duties will be performed in a developmental capacity.
• Responsible for budget formulation, execution, allocation, and monitoring the use of resources to support the goals and objectives of the Strategic and Business Plans of the activity.
• Provides guidance regarding financial implications of program proposals.
• Analyzes business performance, prepares, and coordinates the various budget proposals/exhibits with the field and Headquarters Comptroller in order to create an approved budget.
• Formulates, monitors, and revises operational budget for organizations.
• Determines the pricing methodology to apply to the activity’s products and executes price changes.
• Receives, validates, and accepts funding documents as well as creates and maintains the associated reimbursable internal orders.
• Facilitates the end-to-end business cycle design as fully synchronized with DLA’s continually evolving strategic direction and transformation programs.

Exciting Opportunity Alert!

Our award-winning Estate Agency client are looking for a highly successful and experienced Sales Manager to join their Virginia Water office.

If you thrive on recognition and aspire to excel in everything you do, this is the perfect opportunity! Be part of a highly successful and expanding Estate Agency with a structured career path up to regional management, that recognises and rewards excellence.

As a Sales Manager, you will:

• Create the largest active market share of any agent in the area
• Maximise revenues and grow the property register
• Develop exceptional working relationships with clients to encourage repeat business and recommendations
• Maximise branch profit and achieve all financial targets
• Manage performance of employees through regular 1:1's, reviews etc
• Influence a result through effective team management, action planning and delivery of plans

Ideal Candidate Qualities:

• Previous Estate Agency and customer services experience
• Target driven and tenacious, with demonstrable evidence of achievements
• Effectively manage a team
• Motivated and enthusiastic
• Display high standards of service and presentation
• Good organisational skills
• Demonstrate ideas and initiative around plans for market growth
• Hold a full driving license, have your own car and be insured for Business Use

What our client can offer:

- Comprehensive Training: Learn the ins and outs of the company and market share generation methods.

- Unlimited Earning Potential: Enjoy uncapped commission opportunities and bonus incentives.

- Continuous Growth: Thrive with ongoing career and personal development opportunities.

- ✈️ Rewarding Success: Qualify for annual award trips and exciting prizes.

- Celebrating You: Enjoy a paid day off for your birthday after successfully passing probation.

- Increased Perks: Watch your holiday entitlement grow with each year of service.

- Health care Benefits: Access personal private health care upon successfully passing probation.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. 

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.

• Make it about others. We do what's best for our customers and collaborate to drive progress. 

• Make it happen. We work with intention toward a common purpose and forge ways forward together. 

• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE

Business Process Improvement Manager

POSITION LOCATION

This position is available to hybrid or in-office candidates in Richmond or Lynchburg, VA, or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin

YOUR ROLE
This role is part of a team responsible for supporting the USLI Customer and Associate Experience. This role will focus on supporting the Direct-to-consumer and agent assisted Sales/New Business experiences as they interact with our digital assets to navigate through the New Business sub-journey. These projects will leverage Scrum/Agile delivery. This role will be responsible for working closely with stakeholders to understand business requirements, translate said requirements into user stories for execution with one-to-many agile teams all while advocating on behalf of the customer and producer to provide a simple, effortless and empowered experience. This person must have a proven record of bringing together Technology, Marketing, Sales, Operations and Analytics to drive an improved user experience and deliver tangible business results.

What You Will Be Doing

• Build effective partnership across businesses and functions, including Technology, Marketing, Operations, Sales, Brand, Legal, and other key stakeholders

• Bring a customer-centric approach and constant advocacy for the customer and producer experience as they navigate the new business sub-journey interacting with our digital assets.

• Build a product backlog that is visible, transparent, and clear to all, showing what the team will work on next.

• At all times maintain two sprints worth of stories that are refined and prioritized for the team to pick up and work on

• Express the product backlog items with clearly written and testable acceptance criteria.

• Prioritize the items in the product backlog to best achieve goals and outcomes.

• Primary interface to other business stakeholders and managing said stakeholder relationships.

• Assist in forming the product strategy and future funding requests.

• Define, develops, and provides information and analysis to drive the decision- making process and support business operations for internal and external customers.

• Receive problem/value statement from leadership, works with IT/Architects to frame them into work streams and then oversees said work streams to deliver value to the organization.

• Partner closely with the customer research and customer experience design teams to optimize customer journeys and the products within.

• Influences all levels of an organization to support programs, projects and over all processes.

• Identify and implements key strategic projects to ensure deadlines and commitments are met while removing any roadblocks that develop.

• Tracks overall project status for entire department in order to periodically report to management.

• Ensuring the current and future digital experience meets all legal, compliance, and security policies / procedures specific to the US Life Insurance and known industry-wide best practices.

What you Bring

• B.A. / B.S. or the equivalent working experience in business management, marketing, or related field

• 4-5 years of experience leading cross-functional teams in the development and execution of digital capabilities

• Able to manage multiple programs / projects and associated resources

• Strong analytical skills

• Proven problem solving and strategic thinker

• Strong teamwork, communication, influencing skills across all levels

• Strong organizational, planning and time management skills

• Exceptional collaboration skills

• A naturally curious individual whose curiosity drives them to understand how solutions and processes work.

• Strong verbal and written communication skills

• 2-3 years of working in the Scrum/Agile delivery framework

Nice to Have

• MBA or the equivalent working experience in business management, marketing, or related field

• eCommerce Product Management experience with a focus on user experience optimization

• Experience with User Experience (UX) design, user-centered design methodologies, information architecture, and other usability-related fields

• Experience with Analytics and A/B Testing Solutions

Employee Benefits & Well Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement,  Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services

Additional

The base salary pay range for this role starts at a minimum rate of $77,600 up to the maximum of $128,000.  In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 10% of your base compensation.  The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization

Position:

Job Description:

Arrow is a Fortune 109 company with 22,000 employees worldwide; Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers—the best technology companies in the world—and connects them through the company's industry-leading services.

What You'll Be Doing:

• Lead Development Representative plays a critical role in developing, identifying, and qualifying leads to help drive the growth of immixGroup’s clients’ public sector business. The ideal candidate will learn the company value proposition and attend sales training to focus on growing our IBM Federal business.
• Participate in webinar boot camps before and after follow-up, then conduct lead generation call campaigns to uncover new business opportunities for IBM clients.
• Set up meetings between the client and the government customers. Establish ongoing business relationships with both government customers and technology clients to add value with every touch.
• Document information for all sales activities, opportunities, and customer/client interaction in company Salesloft and CRM, all while meeting and exceeding monthly performance goals.

What We Are Looking For:

• Has developed knowledge and skills through formal training or considerable work experience
• Entry level often for those with work experience in the skill area
• Works within established procedures with a moderate degree of supervision
• Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions.
• Typically, it requires a 2-year degree and 2–4 years of experience or a High school graduate with equivalent related experience. It may also require specific certifications.

What’s In It For You :

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options Paid Time Off
• Tuition Reimbursement
• Access to Arrow’s Employee Discount Program
• Growth Opportunities
• And more!

Viable candidates for this position must be a U.S. Person as defined in 22 C.F.R. § 120.15. U.S. Persons include U.S. citizens, lawful permanent residents, and other individuals (like certain asylees or refugees) identified in 8U.S.C. § 1324b(a)(3)

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. 

Location:

Time Type:

Job Category:

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

The Colonial Group seeks a motivated candidate for our Outside Sales Representative opportunity.

This exciting entry level position offers a great starting salary, bonuses and will train you to do the following:

Marketing & Sales – Solicit, establish, and maintain rapport with prospective and assigned retail agents to secure new and renewal business as well as participate in USLI’s 50/50 Sales training program. Our ideal candidate will live in the Richmond, Lynchburg or Danville VA area.

WHO YOU ARE:

You believe in working as a team and thrive in fun, collaborative environments. You have a client-focused attitude and value the importance of relationships, professionalism, and trust. You set goals high and aim higher. You have solid communication skills. You are detail oriented and organized. You enjoy learning new skills, systems, processes, and procedures. You are a great listener and are not afraid to ask questions. You believe that learning is vital to success.

WHAT YOU WILL DO:

• Conduct at least 20 meetings with customers (in person or via video) a week to demonstrate web and phone quoting capabilities and register new users in order to drive new business submissions in the door.

• Weekly reporting of sales meetings that occurred each week and the forecasting of meetings scheduled for the upcoming weeks.

• Timely follow up and continuous communication with customers/prospects to find out and take advantage of additional opportunities.

• Systematic prospecting and arranging meetings with potential new customers, and with customers that have not reached their potential.

• Identify and establish a relationship with the key contacts making sure we are doing business with the right people in each retail operation.

• Work with their team to review web activity to spot trends positive and negative and addressing these trends immediately.

• Establish an active relationship with Regional Sales Manager and regularly discuss strategy and tactics including sales issues, travel and follow up.

• Pursue continuing education and insurance designations/licenses as outlined in the training and development plan. This will require self-study.

WHAT YOU WILL NEED:

• College degree OR equivalent business experience preferred but not required.

• Candidates will be expected to pursue continuing education and insurance designations/licenses as outlined in the training and development plan. This will require self-study.

• Team player mentality

• Problem solving skills and professional conduct.

• Ability to establish and build relationships.

• P&C insurance license within 90 days of employment

• This position requires routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position.

WHAT WE OFFER:

· Competitive pay based on experience

· Growth and advancement opportunities

· Quarterly bonuses

· Paid time off

· Generous benefits package: health, dental, vision, 401(k), etc.

· Employee Stock Purchase Plan

· Mobile phone allowance

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

About us

About the role

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.
 

The impact you can have

In this role, you'll have the opportunity to:

• Connect with customers and listen to their needs to create personalized customer experiences.

• Share product knowledge and recommendations to help style the customer.

• Use brand behaviors and personalized service to drive brand loyalty.

• Uphold the highest visual and operational standards while keeping the focus on the customer.

• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.

• Partner with store leaders to achieve individual goals and daily expectations.

• Build productive relationships by sharing ideas and being helpful to others.
   

You'll bring to the role

• Sales Associate or customer-focused experience (preferred)

• Brings a hospitality mindset when engaging with customers

• Flexible availability – including evenings, weekends, and holidays

• Technology proficient and ability to operate a point-of-sale system

• Takes initiative in making thoughtful decisions
   

Benefits

• Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor, LOFT, and Lane Bryant (in-store and online) plus additional quarterly discount incentives

• Support for your individual development plus opportunity for growth within our family of brands

• A culture of giving back – opportunities to support our philanthropic partners that benefit local communities*

• 401(k)*
   

*Job offers will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is subject to employment type and role, and program requirements.

Location:

Position Type:

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels.  It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law.  We do not discriminate in any of our employment policies and practices.  All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. 

The Company welcomes applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the application process. 

Note to Applicants:  Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law. 

Position:

Job Description:

Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of $37 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide, with over 90 locations served.

A Fortune 109 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.

What You'll Be Doing:

● Lead Development Representative plays a critical role in developing, identifying, and qualifying leads to help drive the growth of immixGroup’s clients’ public sector business. The ideal candidate will learn the company value proposition and attend sales training to focus on growing our IBM Federal business.
● Participate in webinar boot camps pre and post-follow-up, then lead generation call campaigns to uncover new business opportunities for IBM clients.
● Set up meetings between the client and the government customers. Establish ongoing business relationships with both government customers and technology clients to add value with every touch.
● Document information for all sales activities, opportunities, and customer/client interaction in company Salesloft and CRM, all while meeting and exceeding monthly performance goals.

What We Are Looking For:
● Has developed knowledge and skills through formal training or considerable work experience
● Entry level often for those with work experience in the skill area
● Works within established procedures with a moderate degree of supervision
● Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions

Experience / Education
Typically requires a 2-year degree and 2–4 years of experience or High school graduate with equivalent related experience. May require specific certifications.

What’s In It For You :

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options Paid Time Off
• Tuition Reimbursement
• Access to Arrow’s Employee Discount Program
• Growth Opportunities
• And more!

Viable candidates for this position must be a U.S. Person as defined in 22 C.F.R. § 120.15. U.S. Persons include U.S. citizens, lawful permanent residents, and other individuals (like certain asylees or refugees) identified in 8U.S.C. § 1324b(a)(3)

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. 

Location:

Time Type:

Job Category:

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE JOB

Job Description

• Are you someone that enjoys working in a fast-moving environment?  Do you enjoy live music?  Do you enjoy working with a team of people supporting a common goal?  Are you someone that thrives in guest interaction roles?  Then the Live Nation Merchandise Specialist position may be the right opportunity for you.  Merchandise Specialists are directly supervised by the venue’s Merchandise Manager.  They arrive at a concert venue on show day and immediately jump into motion.  Artist merchandise needs to be inventoried, distributed, and displayed for sale.  When the gates open, fans rush into the venue to buy their shirts, hats, and posters, and they flock to you.  You fulfill their orders quickly and carefully while taking the time to make each fan smile.  After the show is over, you help the team reassemble the remaining merchandise.  Once reconciliation is complete and the merchandise returned to the Artist, you head home, knowing you put in a full day’s work.

WHAT THIS ROLE WILL DO

Objectives of the Role

• Provide an exceptional merchandise purchasing experience for all guests and fans in Live Nation venues
• Fulfill the order of guests in a timely fashion, ensuring they receive the correct items and sizes as requested
• Accurately ring-up guest purchases in Live Nation’s sales system
• Act as a brand ambassador for Live Nation, its local sponsors, and the venue

Duties & Responsibilities

• Participate in inventory count-in and count-out procedures
• Create visually appealing displays and price items correctly
• Complete sales transactions for each guest
• Support successful sales operations at each event
• Contribute to a positive work environment
• Perform physical duties as required by the role, such as moving equipment or transferring merchandise between locations
• Take direction from their supervisor, the venue’s Merchandise Manager

WHAT THIS PERSON WILL BRING

Skills & Qualifications

• Specialists are detail oriented, supporting accuracy and completeness in order fulfillment
• Specialists are quick thinking and able to respond to guest requests
• Specialists are guest oriented, focusing on their requests
• Specialists must be team-driven, working as part of a larger unit
• Specialists need the ability to interact with guests politely
• Specialists should be self-starters that do not require significant supervision
• Specialists must have basic math skills – addition, subtraction, multiplication, and division

Experience

• Guest service positions desirable
• Retail sales backgrounds not necessary
• Positions that leverage customer service or hospitality
• Prior experience is not as important as the appropriate attitude and interpersonal skills

Job Requirements

• Must be 18 yrs. of age or older
• Must be able to available for the entire concert day, with shifts as long as 15 hours (with breaks)
• Must be able to stand for long periods of time
• Must be able to lift up to a 50 pound box
• Must be able to work in outdoor environments in potential extreme temperatures
• Must have a working understanding of touch-screen based systems
• Must be of legal working age in the state

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant  consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of

Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions.

Guardian Pharmacy of Northern Virginia is part of the Guardian Pharmacy Services network and prides itself on its customer service. Each team member plays an integral part in the success of the pharmacy

As a supporting member to the local management team, assists in day-to-day financial support and operations of the pharmacy by providing assistance in monitoring of financial management, human resources and general administrative support as well as performing data and research assistance.

ATTRIBUTES REQUIRED:               

• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy.
• Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation
• Relational – ability to build relationships with business unit management and become “trusted advisor.”
• Strategy and Planning – ability to think ahead, plan and manage time efficiently.
• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level.
• Team Oriented – ability to work effectively and collaboratively with all team members.

ESSENTIAL JOB FUNCTIONS (could include, but not limited to the following):

Financial Support:

• Perform daily / weekly functions to include: daily deposits, payment postings, coding of invoices, and processing daily US Mail.
• Prepare ad-hoc system & AR reporting and research as requested by management team and support.
• Assist in collecting and managing reports related to credit card and private pay customers, ensuring process is efficient and accurate.
• Manage deposits, credit cards, and all cash related activities through Regions, Etactics, and BillerXchange
• As needed Assist with billing and collections function to ensure a high level of customer service is maintained and collection targets achieved by reviewing accounts and taking proactive approach to minimize AR risk.
• Manage and review the approval process for all expenses and invoices; ensure bills are being correctly submitted to Workday – coded accurately prior to submission for DFA approval. 
• Maintain the AP log and assist in accrual information for month end reporting.
• Other essential functions and duties may be assigned as needed.

Administrative (applicable as needed by location) :

• Prepare for, greet, and direct visitors to the pharmacy.
• Maintain calendars for all key dates and deadlines related to pharmacy events and the financial management of business.
• Help with preparations for, and assist with, Family Night for new facilities.
• Assist management with building and maintenance issues.
• Manage the ordering of office supplies and monitor expenses within budget.
• Provide administrative support to senior leadership as needed.
• Other functions and duties may be assigned as needed.

Human Capital (in the absence of onsite HR support):

• Manage the candidate flow in the applicant tracking system, completing phone screens with candidates, and scheduling interviews for the candidate and hiring supervisor.
• Initiate steps in applicant tracking system to move candidate through background and hire once a hiring decision has been made by the hiring supervisor.
• Oversee and manage local on-boarding of new employees including all steps to complete the HRIS transmission as required by Atlanta support staff.
• Ensuring all relevant benefits are communicated effectively and timely to employees including open enrollment deadlines.
• Train new employees on pharmacy policies, procedures, and processes
• Other functions and duties may be assigned as needed.

EDUCATION AND/OR CERTIFICATIONS

• High School Diploma or GED required; Bachelor's Degree (Math, English, Economics, Business, Computer Science, or similar) preferred
• Pharmacy Technician certification or ability to obtain Trainee’s license (per state requirements) preferred

SKILLS AND QUALIFICATIONS:

• 3+ years’ experience in a bookkeeping/analytical position
• Excellent MS Office skills; emphasis on Excel expertise; working knowledge of pharmacy billing/operating system
• Working knowledge of accounting principles required with strong analytical skills
• Confidentiality: ability to use exercise good judgment and maintain confidential information
• Excellent organizational and time management skills
• Ability to work in a demanding fast paced environment
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the job.

• The noise level in the work environment is usually low to moderate. 
• Due to the collaborative nature of the business and the need to service customers, the employee must be able to interact effectively with others in an office environment, manage conflict, and handle stressful situations and deadlines. 
• Requires desk work in office environment.
• Requires up to 0-20% travel, by air and ground
• Ability to work flexible hours

Full-Time employees working 30+ hours per week are eligible to enroll in our comprehensive benefits package, which includes medical, dental, vision, short and long-term disability, life and supplemental life insurance, and PTO.

All employees are eligible to enroll in our company matched 401(k) plan.

Date Posted:

Country:

Location:

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis is growing and we are recruiting a Repair Sales Specialist.

The main goal of the role is to achieve sales growth through creating and managing customer relationships through sales achievement, situational problem solving, and comprehensive account management.

The role will be based in the Virginia Beach Office, reporting to the General Manager of Virginia.

On a typical day you will:

• Manage a portfolio of elevator units through maintaining good working relationships with existing customers

• Serve as primary contact for timely resolution of customer needs surrounding inquiries

• Develop build-on repair and modernization sales through networking, bids and tenders

• Develop your own sales strategy to achieve sales targets, ensuring profitability

• Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results

• Conduct sales negotiations and close deals, ensuring payment on time

• Collaborate with fellow team members, including other sales representatives and field colleagues

What you will need to be successful 

• You have a Bachelor's Degree or Technical Degree or have completed training as a technician or technical business administrator, with up to 5 years' work experience

• You have some experiences in the sale of technical products requiring customer consultation

• You have a strong customer and service orientation, including excellent interpersonal skills

• You have strong presentation, written, and verbal communication skills to effectively develop expectations and relationships with internal and external customers

• You are target focused, with the ability to work at pace in a demanding, complex, corporate organization

What’s In it For Me / Benefits 

• You will receive a long-term employment contract with the world market leader in a crisis-proof industry.

• We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects.

Apply today to join us and build what’s next!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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