A Vacancy at Greater Manchester Mental Health NHS Foundation Trust.


The post holder will be responsible for providing clinical care for the patients in community for the Wigan Central and North. Additionally, the post-holder will be responsible for supporting and contributing to the development of the broader Older Adult team.

Undertake assessments of referrals/ admissions to the service.

Diagnose and formulate management plans in complex presentations.

Provide management in treatment resistant and complex presentations.

Assessment and management of risk including of vulnerability, suicide

risk, risks to health and safety and risk of harm to others.

Work in a collaborative way with multidisciplinary teams including

external partners.

Memory assessments – diagnosis and management.

Supporting Care Home Liaison Team.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

For more details about this role and the responsibilities please see attached full Job Description and Person Specification.


This advert closes on Monday 18 Nov 2024

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Wraparound and Childcare programme Co-Ordinator with Rochdale Council

Rochdale Council are currently looking for someone who is happy to work 37 hours per week.

About the Role:

As the Wraparound and Childcare Programme Coordinator, you'll play a pivotal role in ensuring sustainable, accessible, and high-quality childcare for children across Rochdale, including those with SEND. You'll work closely with schools, families, and providers, helping to bridge the gap between supply and demand for wraparound childcare while ensuring our services meet the highest standards.

What You'll Do:

• Assess and map current childcare provision to identify gaps and opportunities.
• Lead consultations with families and stakeholders to understand needs and demands.
• Support providers with business planning, funding applications, and quality assurance.
• Collaborate with schools, partners, and teams across the council to expand childcare services.
• Monitor and evaluate programmes, reporting on progress and challenges.
• Ensure safeguarding procedures are upheld in all aspects of your work.

What We're Looking For:

• Experience: Proven track record in childcare programme management, service evaluation, and working with diverse stakeholders.
• Skills: Exceptional communication, planning, and problem-solving abilities. A good understanding of early years policies and Ofsted standards is essential.
• Attitude: Adaptable, resilient, and solution-focused with a commitment to equity and inclusivity.

Why Join Us?

• Be part of a passionate team dedicated to making a difference.
• Shape the future of childcare in a vibrant and diverse community.
• Enjoy flexible working hours and opportunities for personal development.
• Contribute to innovative programmes that support children and families.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

Trade Counter Sales Assistant
Bolton
Monday - Friday 7.00am - 3.00pm / 8.00am - 4.00pm
Permanent
£25,000 -£28,000 per year Depending on Experience

Service Care Solutions have an exciting new job opportunity for a Trade Counter Sales Assistant to work for a well-established client based in Bolton.
Our client is a well-established business in Bolton specialising in the sale of Cut and edged material, serving the public & trade for over 20 years.
Job overall.
You would be working in a close-knit team and the main purpose of your role will be to build first class relationships with customers both over the telephone and face to face, whilst maintaining excellent customer service. You will be responsible for providing quotations to customers, follow them up and proactively develop sales. A good knowledge of board products and experience working in a similar role would be essential although training will be provided.
Responsibilities.

• Provide potential and existing customers with the highest level of customer service.
• Maintain up to date product and industry knowledge.
• Develop long term collaborative relationships with customers.
• Handling cash/card transactions
• Processing and inputting to IT systems and handling paperwork
• Arranging delivery and collection of orders in accordance with the customers' requirements
• Taking of orders, processing, and following them through to completion
• Meet and greet customers.
• Check stock and delivery dates.

Requirements

• Relevant and/or industry specific experience
• A high level of computer literacy
• A high degree of accuracy and attention to details
• Friendly, professional, confident, and reliable approach
• Comfortable with some lifting and moving stock.

Benefits:

• Company pension
• Employee discount
• Free onsite parking

Experience:

• Trade Counter: 1 year (required)
• Industry specific: 1 year (preferred)

The Package
This is a Permanent role.

Referral Bonus
If this Trade Counter Sales Assistant role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Trade Counter Sales Assistant role, please send your CV to mickey.stepans@servicecare.org.uk or call me on 01772 208 967 to discuss the vacancy in more detail. Also, if this Trade Counter Sales Assistant role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all industrial-related vacancies across the region.

Join us as a Marketing Lead within our Customer Migration Programme

• For a strategic and creative thinker, this is a valuable opportunity to develop your communication and leadership skills
• You’ll be leading a team in supporting the creation of customer communications and activity, including mandatory communication, to support a strategically important customer migration programme
• Joining a collaborative and influential team in a fast moving environment, you can expect lots of variety and great visibility for you and your work

What you'll do

This role will see you representing our Marketing function in key stakeholder discussions as a trusted adviser. You'll be developing relationships with key stakeholders across the the customer migration programme and with the wider delivery teams. You’ll need to develop customer communication strategies that balance customer needs with priorities of the business, making sure that our regulatory requirements are met through effective planning and prioritisation.

As well as this, you’ll be:

• Understanding the priorities, aspirations and migration plan commitments of the customer migration programme in order to turn them into strategies and measurable goals
• Delivering against the communications and marketing brief, at all stages of the communication development
• Working with our strategic partners to make sure our activity reflects leading thinking and best practices
• Making sure all communications, especially regulatory/mandatory ones, are in customer language and optimise the customer’s experience

The skills you'll need

We're looking for someone with strong customer communications experience in designing strategies and tailoring approaches for different customer groups. Along with great networking and influencing skills, you'll need a proven ability to build relationships with senior leaders and work collaboratively on complex customer migration initiatives that add value and support customer, business and regulatory priorities.

You’ll also need:

• Budget management experience
• Knowledge of CCA Consumer Duty principles and FCA rules and regulations
• A high level of drive and a personal commitment to success
• Strong experience leading a team in the pursuit of shared objectives
• Experience of contributing to business discussions that drive decisions
• Knowledge and application of customer communication strategies, targeting and practices

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Referral & Information Co-Ordinator with Rochdale Council.

Rochdale Council are currently looking for someone who is happy to work 37 hours per week.

About the Role:
Rochdale Metropolitan Borough Council is looking for a dedicated Referral & Information Co-ordinator to join our Children's Social Care team. You will provide a frontline assessment and information service, ensuring the most appropriate use of resources within the department and other agencies. Your work will directly contribute to the welfare and safety of children, young people, and vulnerable adults within the community.

Key Responsibilities:

• Provide advice and information to members of the public, service users, and partner agencies.
• Conduct assessments and determine the best course of action for service provision.
• Collaborate with colleagues and external agencies to ensure effective service delivery.
• Offer direct support and counselling to families, promoting family unity wherever possible.
• Maintain accurate records, case notes, and reports using the local authority's IT systems.
• Support social workers in reviewing and planning interventions and maintaining links with other agencies.
• Actively promote Rochdale Borough Council's strategic objectives.

About You:
We are looking for someone who:

• Has experience working within care services, ideally with knowledge of social services and statutory/voluntary agencies.
• Is skilled in providing assessments and information to the public.
• Can negotiate with partner agencies and source services to meet identified needs.
• Has strong IT skills and the ability to maintain accurate records.
• Is committed to safeguarding children and promoting welfare, equality, and diversity.

Working Conditions:

• You will be based at Rochdale Police Station.
• A flexible approach to working hours may be required, and additional training will be provided as necessary.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

Service Care Solutions are working with a Local Authority in Greater Manchester who have a vacancy for a Market Operative to join the team on a temporary basis.

The purpose of this job is to clean and maintain the market premises to agreed standards of operation with a continuing focus on excellent customer care and high levels of cleanliness.

Core duties will include;

• Sweep and mop floors, clean walls and toilets/preparation rooms, including the cleaning of furniture and fittings.
• Use operational knowledge of the market to prioritise cleaning and litter picking operations and proceed accordingly to deal with what the customer sees.
• Operate a safe cleaning regime to collect and dispose of litter including boxes, pallets and bread trays, litter bins etc. Separate card and other recyclables as required.
• Take all refuse to a compactor. Keep aisles, litter bins and ramps clear at all times.
• Ensure that all equipment, cleaning materials and accessories used in the operation are maintained and used in a satisfactory condition.
• Achieve and maintain high standards in terms of conduct, hygiene, health, safety and welfare for everyone frequenting the Markets.
• Ensure that all contacts and actions are in line with the Authority's Equal Opportunities Policy.

You will have experience of maintaining high operational standards using cleaning equipment & machinery and experience of working without close supervision
Experience of working in a retail or shopping environment is ideal as also is the awareness of the importance of good customer relations and the ability to demonstrate good customer care.

For more information on this role and to apply, get in touch with Prakash by emailing prakash.panchani@servicecare.org.uk or call 01772 208967.

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Children and Family Support Worker in the Wigan area.

This role is a 0 hour contract, however as the role grows, so will the opportunity to work more hours.

This exciting and flexible role involves working with a brand new company who are highly committed to covering the north west and North Wales areas.
Your role will be to support children, families and carers within the home and community often in times of crisis, supporting with daily routines, providing mentoring support and helping young people and families to work through challenges faced.
This role will allow you to experience a variety of different support roles and times and locations you choose.
This role is exciting and varied, you may be helping a baby or family in hospital, conducting supervised contact or supporting a young person build their confidence and assisting with keeping them safe.
If you are looking for a more flexible working pattern, want to earn while you learn, or simply help boost your income for a special event then this is the perfect job for you to do that. You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra pennies.
We need resilient and passionate individuals who are adaptable and team players. To do this role you need to be kind and compassionate, but also not afraid to challenge.
To make sure our children, young people and families are well cared for and supported, it's important that you have worked with or have some experience of caring for children and or young people, before. However, don't worry, we don't expect you to know everything, our team are friendly and supportive and will be with you every step of the way. Your first shift can be a shadow shift, too.
Our Bank roles are community-based roles, which means you'll need to travel around to spend time with children, young people and their carers. Therefore, being able to drive and having access to a car is really helpful! (we pay expenses to cover the use for any mileage you have incurred from when you arrive on shift to work.
Because our roles involve direct work with very vulnerable children and young people, when you join, you'll need to have an Enhanced Check with the Disclosure and barring service on the update service. We do however pay for your on the job training.
Schedules

• 10 hour shift
• 12 hour shift
• Night shift
• Weekend availability

Ability to commute to
North West, North Wales and surrounding areas.
Requirements
Experience:

• Support Work: 1 year (preferred)
• Safeguarding level 2 (essential)

Licence/Certification:

• Driving Licence and/or use of car preferred. Or the ability to be mobile and travel 24 hours per day.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

Children and Families Lawyer

Job Overview

A Local authoirty based in the Greater Manchester area that is well-known for its support, is seeking a highly skilled and experienced Children and Families Lawyer to join their team. The successful candidate will be responsible for providing legal advice and representation in all aspects of family and children's law.

Key Responsibilities

• Providing legal advice and representation in all aspects of family and children's law
• Managing a caseload of complex and high-profile cases
• Conducting advocacy in court and representing clients at hearings and trials
• Providing support and guidance to colleagues and other professionals
• Ensuring compliance with relevant legislation and regulations

Requirements

• Qualified Solicitor or Barrister with a current practising certificate
• Expertise in family and children's law, including experience in public or private law
• Excellent advocacy skills and experience in representing clients at hearings and trials
• Strong communication and interpersonal skills, with the ability to build effective relationships with clients and colleagues
• Ability to manage a high-volume caseload and work under pressure

Rates and Benefits

The rate is £45- £55 per hour depending on experience. The role offers flexible working arrangements, and opportunities for gaining great skills and knowledge.

How to Apply

If you are interested in this Children and Families Lawyer role, please submit your CV and get in touch with Beth Kirby via email, beth.kirby@servicecare.org.uk, or via phone at 01772208969 .

A Vacancy at Manchester University NHS Foundation Trust.


We are looking for an Assistant Psychologist to support the Child and Parents (CAPS) Team. This is the under 5s CAMHS provision in Manchester and is an established multi- agency partnership between the NHS, Manchester City council and the voluntary sector. We are multi-disciplinary and the team is staffed by clinical psychologists, specialist health visitors, midwives, parent group leaders and administrators.

As an Assistant Psychologist within the team you will be involved in supporting group delivery, including the analysis of group outcomes; training in our universal offer across the early years sector and assisting in assessments, including observations.

There will be opportunities for shadowing qualified practitioners and psychologists in the team as well as co-working cases with qualified clinicians and providing therapeutic support where appropriate.

Your research and clinical audit skills will also be further developed through this post. You will also have the opportunity to be involved with our children and young people's co-production initiatives, and our social media development. We are in the process of significant expansion and this will be an exciting time to be within early years services in CAMHS

This is an exciting opportunity to work in a well established CAMHS under 5s services that is forward thinking, dynamic and offers a wide range of opportunities.

To assist in the design and implementation of audit and research projects;

To undertake data collection, data analysis and the production of reports and summaries to aid service development;

Under supervision, to assist qualified Clinical Psychologists and senior members of the clinical team in implementing psychological interventions. This will include using a variety of assessment procedures to collect relevant data (rating scales, self-report measures etc), analysis of data and undertaking clinical interventions with qualified clinicians, including individual and group interventions;

To assist the group delivery programme. This will include recruiting parents, offering catch up sessions and supporting clinicians to deliver groups.

to assist Clinical Psychologists and other senior clinicians in undertaking teaching and training. This will include the production of relevant literature and contributing to training initiatives under supervision; including assisting in the delivery of our universal training offer across the early years sector

to assist clinical psychologists and other senior clinicians in undertaking clinical research. This will include undertaking literature searches relevant to particular projects and the preparation and presentation of summaries and reports.

MFT is England’s largest NHS Trust with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.

We’re looking forward to hearing from you!


This advert closes on Monday 10 Jun 2024

Proud member of the Disability Confident employer scheme

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

Job Title:

French and Spanish Speaking Customer Support Advisor

Salary:

Up to 25,000 per annum + potential bonus

Hours:

40 hours per week (08:00am - 17:00pm - Mon to Thurs / 08:00-16:10pm - Fri)

Location:

Carrington, Greater Manchester



Are you a candidate who is fluent in French, Spanish English? Do you have experience of operating within an office based customer support role? The Recruitment Co. are currently supporting one of our key clients and this could be just the opportunity you are looking for!



Job Responsibilities:

• Offer guidance and assistance to customers regarding products/services
• Coordinate the production and dispatch of appropriate product samples
• Communication with customers via phone and email
• Process orders
• Generate job sheets, cutting lists, and dispatch lists using our computer systems
• Organise paperwork for invoicing and prepare cost estimates and quotes for customers
• Assist in marketing efforts through translating blog posts and mailers
• Liaise with freight companies and resolve customer issues
• Make up-selling efforts and follow-up sales calls to support internal sales initiatives
• Be proactive in up-selling and cross-selling opportunities when responding to customer enquiries
• Ensure continuous learning about company products and services and staying updated on changes
• Meet training objectives and develop strong communication channels with both internal and external customers
• Gain a clear understanding of the company's products and services, enabling clear and accurate advice to be provided to our customers

The Candidate:

• At least one year of prior experience in an office based customer support role.
• Native-level fluency in French and fluent in English and Spanish; proficiency in Spanish or another European language is advantageous
• Experience in or a strong interest in working within a manufacturing business
• Proactive problem solver with a track record of achieving results and managing follow-ups independently
• Confident decision-maker with strong interpersonal skills.
• Comfortable using computers
• Excellent numeracy and literacy skills with meticulous attention to detail.
• Professional appearance and demeanour.
• Effective planner with strong organisational skills and the ability to multitask.
• Hands-on approach to tasks with a technical aptitude.
• Enthusiastic about learning and adapting to new challenges

Please note that The Recruitment Co. are an equal opportunities employer

CPProfessional

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

Service Care Solutions have an exciting opportunity for a Retail Manager to work on a temporary basis for a client based in Longsight.

In this role of Manager, you will be based at Longsight Market ensuring that the post holder provides the businesses with the relevant support while making sure the running of the market is industry leading.

In this role, you will be responsible for:

• The management of the site operation so as to deliver high quality trader and customer focused services.
• Manage site occupancy agreements and regularly review these.
• Manage the allocation of stalls in such a way as to provide an effective retail mix.
• Handle disputes and disciplinary issues relating to traders.
• Manage the markets financial systems including cashless payments and debt management and ensure that the requisitioning of services and record keeping is as per the Council's financial regulations.
• Work in conjunction with the Operations Manager to investigate opportunities to fill vacant stalls and enhance the service.
• To ensure that the market environment meets all required legislative standards and that traders, contractors, staff and visitors meet the health and safety regulations whilst on the market.
• Ensure that standard operating procedures are being followed and that formal records are completed and stored as per the general data protection regulations.
• Report repairs and maintenance issues and take an overview of works being completed on site and work in conjunction with external agencies for project or larger scale works.
• Handle queries relating to the market in a courteous, professional and efficient manner.

We are seeking a candidate who has previous relevant experience in a similar capacity or has a current similar role and can demonstrate the key attributes as mentioned below:

• Communication Skills
• Analytical Skills
• Planning and Organising
• Problem Solving and Decision Making
• ICT Skills
• Administrative Skills
• Financial Management
• People Management

For more information on this role and to apply, please contact Prakash today by emailing prakash.panchani@servicecare.org.uk or phone 01772 208967.

Proud member of the Disability Confident employer scheme

Service Care Solutions are recruiting for an experienced Speech and Language Therapist to support our established client in the Greater Manchester area. The service is a specialist day school for Children and Younger People between the ages of 7-18 who have a range of Social, Emotional and Mental Health (SEMH) needs.

The successful candidate will provide support Younger People with varied Learning Disabilities including ADHD, ASD, SEMH and SLCN as well as Developmental Trauma, Neuro-developmental Conditions and Special Educational Needs. The service received a rating of 'GOOD' in their most recent Ofsted report.

Job Purpose: Speech and Language Therapist

Salary: £35,617-£43,027 per annum + £250 SCS Sign-Up Bonus

Location: Bolton, Greater Manchester

Working Hours: Monday to Friday, 08:30-16:30

Contract: Full-time | 37.5 Hours

The post holder will work as part of the Multidisciplinary Team to engage, encourage and inspire the Younger People to be themselves.
Key Responsibilities:

• Use advanced specialist knowledge and levels of experience appropriately and effectively across a range of work practices which is underpinned by comprehensive and extensive theoretical knowledge and practical experience.
• To undertake high quality assessments of children and young people and make recommendations about appropriate therapeutic interventions for each child or young person, in accordance with individual assessed needs
• To provide line management and clinical supervision to allocated Therapies Assistants within the setting and to support Newly Qualified Speech and Language Therapists within the setting
• To work closely with children, young people, their parents and staff to ensure a personalised plan of delivery.
• To participate in service and practice development.
• To identity training needs, develop and facilitate training sessions to staff and parents/carers.

Essential

• Registered with the HCPC
• Degree or equivalent qualification in Speech and Language Therapy
• Substantial experience working with Children & Younger People

Benefits

• Full School Holidays / 35 Days including Bank Holidays
• Family Healthcare Plan - Access to instant check-ups and consultations
• Car Purchase Scheme
• Career Development and Training
• Wellbeing and Employee Assistance Support
• Pension Contribution
• Life Insurance
• High-Street Vouchers and Apple Scheme
• Family Days Out
• Discounted Gym Membership
• Free Meals

To Apply:
Please contact Otis: otis.voisey@servicecare.org.uk | (01772) 208 963

Do you know someone who may be interested? Simply send me their details - If they join and begin work with Service Care Solutions for the first time, you will be entitled to a Referral Bonus of up to £250!

Are you seeking a LOCUM challenge? We have LOCUM opportunities available in the area, and options for this to become LOCUM. Please get in touch for further information.

Proud member of the Disability Confident employer scheme

A core function of the HRA is the provision of guidance and advice for the research community. The post-holder, working with other members of the guidance and advice team, HRA colleagues and stakeholders, is expected to make a substantive contribution to this core function. The key responsibilities of this role are to: ensure that the HRA guidance and advice function is delivered to agreed standards. oversee and co-ordinate work delivered through this function and the team. identify opportunities for improvements and implement them. implement new systems that will support the work of the team and contribute to improving performance of the function; this may include introducing use of dedicated customer relationship management systems and new technology platforms for guidance and will require working with relevant HRA colleagues from across the organisation. fulfil the leadership role for the team and represent the guidance and advice function at governance meetings and in programmes/projects. The post-holder will be expected to: oversee the ongoing review, revision, and continual improvement of existing guidance, this will include activity identified within team, requested by colleagues internal and external to the HRA and/or identified through user feedback. oversee the development and implementation of new guidance, ensuring involvement of relevant colleagues, external partners, and stakeholders. This includes preparation of high quality, user-friendly and accurate guidance in a range of formats, covering a variety of topics and remits. manage the team, prioritising / re-prioritising work as required, ensuring that this small team works as effectively and efficiently as possible. ensure that the relevant policies and procedures are followed, identifying any issues and implementing corrective actions as necessary. take responsibility for ensuring that the activities of the team are co-ordinated with the work of others, both internal and external to HRA, where appropriate. For example, this may include publication of guidance to co-ordinate with launch of a new approval process, system change, regulatory or policy change and any associated transition plan activity. ensure that guidance and advice needs of stakeholder groups are understood and met. The post-holder will be expected to use feedback from the research community, experience gained through a variety of channels and through liaison with colleagues to identify these requirements. bring together complex information from a range of sources and work in collaboration with colleagues across the relevant HRA Directorates as well as colleagues external to the HRA. work flexibly and have the ability to act as lead, project manager or be a key contributor or facilitator, depending on the activity. act as an expert advisor to the HRAs queries services and, where required, in response to other ad hoc queries received through other channels. This will include providing bespoke, accurate and clear advice that is appropriate to the target audience, for example in response to complex and/or novel queries. Production of such advice may require working with multiple experts to reach agreement on an appropriate response. The role demands attention to detail, commitment to excellent customer service and a detailed knowledge of the regulatory and governance requirements for health and social care research, and the lifecycle of health research, in the UK.