Total 12 job vacancies by Service Care Solutions

Location: Barnsley
Salary: £14.40 ltd per hour
Hours: full time - 37 hours per week
Assignment: Initial 2 months, with the possibility of extension

Are you passionate about supporting vulnerable adults and making a real difference in adult social care? We are seeking a dedicated and resilient Business Support Officer to join a safeguarding team!

As part of our ongoing commitment to providing excellent services to our community, you'll play a crucial role in supporting safeguarding meetings, minute-taking, and administrative functions within adult social care.

• Minute-Taking & Documentation: Attend safeguarding meetings, take accurate minutes directly onto a mobile device, and upload minutes and documentation to Erica.
• Meeting Coordination: Arrange venues, coordinate meetings with professionals and families, and send team invites as required.
• Distribute Information: Ensure approved minutes are distributed to professionals and meeting attendees.
• Inbox Management: Support the daily management of the safeguarding coordination inbox.
• Additional Tasks: Provide administrative support for updating the Learning Disability register and other safeguarding-related tasks.

• Qualifications & Experience:

  • A Level 2 / 3 qualification or a business support background (or a strong interest in developing within this field).
  • Previous experience with minute taking

• Skills & Attributes:

  • Excellent organisational skills with the ability to prioritise tasks effectively.
  • Strong communication skills to engage with professionals, families, and other stakeholders.
  • Ability to work under pressure while maintaining attention to detail.
  • Personal resilience to handle sensitive and emotionally charged information related to vulnerable adults.

• Supportive Environment: Join an award-winning council that is forward-thinking and committed to developing its workforce.
• Professional Growth: Benefit from regular training and opportunities to develop in a positive, nurturing work environment.
• Job Satisfaction: Make a tangible difference in the lives of vulnerable adults and help deliver vital safeguarding services.

If you're looking to make a real impact and thrive in a supportive, dynamic team, please contact Emily @ Service Care on 01772 208964 or email emily.bentley@servicecare.org.uk

Benefits of working for Emily @ Service Care Solutions:

• A specialist, dedicated Social Work consultant offering single point of contact
• Exceptional referral bonuses
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• DBS disclosures provided via fast track online services free of charge.

Note: Do you know someone who is looking for work in this field? If so, please pass these details on to them. If we are able to place them into work such as this, lasting over 13 weeks, we will happily pay you a £250 referral bonus

Job title - Business Services Officer
Location - London, N1 (Office based 5 days)
Contract - Temporary
Hours - Mon-Fri /rota - 8am-4pm, 9am-5pm and 10am-6pm weekly rota
Start Date - Asap

The Role Summary
We are seeking a proactive and customer-focused Business Services Officer to join our clients central services team. The successful candidate will be responsible for providing high-quality facilities management across our office portfolio, delivering exceptional customer service to both staff and visitors.

Your key duties within the role will include:

• Meet and greet visitors, handle written, face-to-face, and telephone inquiries.
• Perform day-to-day maintenance tasks and oversee contractor work.
• Deliver post room services, including scanning and distributing incoming post.
• Provide first-line support for Audio Visual (AV) systems and workstation issues.
• Support a dispersed workforce by issuing equipment such as PPE and managing remote working setups.
• Assist in managing office moves, contractor liaison, and health & safety inspections.
• Support the Business Services Manager in budget monitoring and invoice processing.
• Organise and support conference facilities, including room setup, AV, and catering needs.

Key requirements

• Experience in a fast-paced, customer service-oriented environment.
• Prior experience in facilities management or a related field.
• Excellent communication skills with the ability to interact effectively with diverse clientele.
• Strong organisational skills, the ability to work independently, and IT proficiency, especially in MS Office.
• Experience managing small-scale projects is a plus.

The pay range for the role is £24.29 per hour LTD company rate. The PAYE equivalent is £18.48 per hour

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to lewis.hodson@servicecare.org.uk

Job Title: HR Business Insight Advisor
Location: Southwark SE1 Hybrid (Remote/Office-based, 2-3 days per week)
Contract Type: 4 months Temporary Ongoing
Weekly Hours:36
Category: HR & Training
Salary: £24.03 Per hour PAYE (Umbrella Uplifted)

Job Overview:
The HR Business Insight Advisor works closely with HR Business Partners to provide coaching, advice, and guidance on management activities that impact business objectives. This role acts as a crucial link between business units and HR, offering strategic insight through data analysis and management information. The position also plays a key role in improving managerial capabilities, ensuring that HR policies and procedures are understood and effectively implemented across the organisation.
Key Responsibilities:

1. Data-Driven Insights:
   Utilise HR data analytics to identify trends, highlight areas of concern such as high sickness rates, stress absences, or overdue appraisals. Provide actionable insights to senior management, helping drive improvements aligned with organisational priorities and KPIs.
2. Second-Line HR Support:
   Provide expert advice and support to managers on complex HR issues after initial problem-solving attempts, ensuring accurate interpretation and application of HR policies. Escalate cases where necessary and provide input on key employee relations matters.
3. Upskilling and Training:
   Design, develop, and deliver training sessions aimed at enhancing management skills. Focus on empowering managers to take ownership of HR issues, reducing reliance on HR for day-to-day concerns, and fostering a culture of proactive leadership.
4. Stakeholder Engagement:
   Act as a spokesperson for HR policies, ensuring managers understand and apply guidance effectively. Conduct workshops, facilitate meetings, and engage with various stakeholders across all levels to promote best practices.
5. Organisational Transformation Support:
   Contribute to end-to-end organisational transformation projects by providing HR insights and support. Assist with the implementation of new initiatives to improve employee engagement and streamline operational processes.
6. Collaboration with HR Teams:
   Work closely with HR colleagues to ensure HR policies and processes are up to date and fit for purpose. Participate in key projects aimed at enhancing the HR function and maintaining an excellent HR customer brand.

Skills & Experience:

• Strong background in HR advisory services, with experience providing advice and guidance to managers in a complex, unionised, or public-sector environment.
• Proficiency in analysing HR management information to generate data-driven insights that inform business decisions.
• Experience in developing and delivering training for line managers, with the ability to create engaging content and facilitate workshops.
• Strong interpersonal skills with the ability to build relationships and influence stakeholders at all levels.
• Experience working within an HR Shared Services environment (desirable).

Qualifications:

• CIPD Level 5 qualification (or a willingness to work towards it).
• Demonstrated understanding of employee relations, case management, and best HR practices.
• Commitment to continuous professional development, staying updated with current HR trends and policies.

Job Title: : Business Intelligence and Performance Officer
Locations: Doncaster DN1
Contract Type: Temporary 12-month maternity cover contract
Work Pattern: 35 hours per week

Our client is seeking a skilled and proactive Performance Officer to join their team on a 12-month maternity cover contract, As a Performance Officer, you will be responsible for maintaining reporting obligations using existing systems, primarily Qlik. You will also play a key role in the development and conversion of current reporting tools, with PowerBI expected to be a long-term replacement for Qlik. Your work will be critical in ensuring that accurate, actionable data supports the decision-making processes and service transformation efforts.

Job Role -

• You will develop, maintain, and produce intuitive reporting dashboards for Key Performance Indicators (KPIs) and other reporting needs. Working closely with senior management, you will analyse trends, provide insights, and recommend actions to improve performance.
• You will undertake scenario modelling and statistical analysis to support business decisions, providing accurate performance information, and ensuring timely submissions of regulatory and legislative returns.
• You will contribute to benchmarking activities by preparing and analysing data to compare performance with other organisations, driving continuous improvement and transformation.
• You will lead the administration, monitoring, and continuous improvement of Business Intelligence tools, ensuring data accuracy and system reliability.
• You will stay ahead of industry trends and legislative changes by conducting research and providing insights that inform strategies and service offerings.
• You will present performance information to internal and external stakeholders, promote the self-service of data, and support a culture of business excellence across the organisation.

Candidate Requirements -

• Strong analytical skills with experience in data analysis, scenario modeling, and performance management.
• Proficient in MS PowerBI and Qlik, with a solid understanding of performance frameworks and business intelligence tools.
• Excellent communication skills, capable of presenting complex data in an understandable format.
• A proactive approach to problem-solving, with a focus on continuous improvement and innovation.
• Ability to work independently and collaboratively, with a commitment to delivering high-quality results.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk

Service Care Solutions is partnering with Counter Terrorism Policing Headquarters (CTPHQ) to recruit skilled professionals for the role of Business Design Analyst. This is a unique opportunity to contribute directly to national security by driving key projects that enhance CTPHQ's organisational effectiveness and operational efficiency. We are looking for experienced individuals who can help shape and implement innovative business strategies within a non-IT environment.

As a Business Design Analyst, you will play a pivotal role in developing and refining business operating models, governance structures, and processes that are central to CTPHQ's mission. Your work will be crucial in revising and improving existing operating frameworks, ensuring they meet the evolving needs of counter-terrorism operations.

You will work autonomously within project structures, engaging confidently with senior stakeholders across CTPHQ to implement and embed effective changes. This role requires a deep understanding of organisational design principles and a proven ability to translate these into actionable strategies.

• Business Operating Model Development: Design and implement comprehensive operating models that integrate organizational structure, processes, and governance.
• Governance Structures: Establish or revise governance frameworks that ensure effective decision-making and oversight within a complex organisational context.
• Process Development: Map and optimise business processes to enhance efficiency and align with strategic objectives.

• Business Design Team: Participate in knowledge sharing and contribute to the development of CTPHQ's business design capability.
• CTP Officers and Staff: Engage with national network stakeholders to understand operational requirements, challenges, and opportunities.
• Programme and Project Teams: Collaborate to define, document, and plan required business design activities.
• Strategy and Performance: Identify drivers for organisational change and gather management information to support the need for change.
• Finance, HR, and Communications Partners: Work closely with business partners to manage the 'people' impacts of design activities.

Essential:

• Experience in designing business operating models, focusing on non-IT organisational structures.
• Proven ability to establish and revise governance frameworks in complex environments.
• Strong process development skills, with experience in mapping and optimising business processes.
• Consultancy background with experience in organisational development.

Job Title: Business Analyst
Vetting Level: SC at time of application
Daily Rate: £550

Job Summary:
We are seeking an experienced Business Analyst to support the national Counter-Terrorism (CT) Policing Community in developing and managing technology User Requirements, scoping studies, and Business Cases (Government Green Book). The successful candidate will be instrumental in progressing projects through due governance to delivery, crafting various documentation formats, and providing expert advice and guidance on technology. You will also represent the Business Development, Strategy, and Demand (BDSD) and the Technology Pillar at corporate and national technology forums.

Key Responsibilities:

1. User Requirements and Business Cases: Assist the national CT Policing Community in creating user requirements, scoping studies, and business cases by liaising with operational teams, Procurement Services, and Lead Accountants. Ensure new requirements are aligned with national products or services.
2. Needs Assessment: Understand and address the current and future technology needs of the CT Policing Community. Align strategic requirements for technology products and services with national and CTP HQ strategies.
3. Documentation Management: Update and maintain the BDSD Demand Log and the National CT Technology Strategy.
4. Project Commissioning: Collaborate with CTP HQ, Finance Services, Commercial Services, and external agencies to ensure projects are appropriately commissioned and continue to meet the national CT Policing Community's needs.
5. Technology Conduit: Serve as a key point of advice and escalation for technology projects, governance, and issues between the customer and CTP HQ.
6. Relationship Building: Develop and maintain relationships with internal and external policing partners/agencies to address technology needs.
7. Representation: Represent BDSD, the Technology Pillar, and CTP HQ at project/programme boards and corporate forums. Influence direction and represent the customer at national technology forums as needed.
8. Technology Advice: Advise on the suitability of new and emerging technologies and oversee the implementation of national technology projects and initiatives. Provide updates on status and business cases.

Essential Experience:

• Proven track record of extensive Business Analysis experience, including development and project lifecycles.
• Experience producing 'as-Is' and 'to-be' process models using BPMN and conducting Gap Analysis.
• Knowledge of national security accreditation processes and the Cabinet Office Security Policy Framework (SPF).
• Experience in delivering IT-related business cases and familiarity with national and local governance processes.
• Skilled in planning, managing, and facilitating workshops.
• Proficient in producing project artefacts using UML and modelling tools.
• Excellent communication skills, with the ability to present to various audiences.
• Experience working in a structured development environment and with multiple pillars within CTP HQ.

Desirable Qualifications:

• BCS Business Analysis Professional Diploma (formerly ISEB Business Analysis Diploma).
• SFIA skills: Business Analysis level 5.
• Recognised Project Management qualifications.

Contact Details:
For more information or to apply, please contact Lewis Ashcroft at Lewis.ashcroft@servicecare.org.uk or call 01772 208962.

Service Care is proud to assist CTP in recruiting a highly skilled and dedicated Business Service Manager. This role requires DV clearance and is integral to the ongoing delivery of critical service level agreements. If you are passionate about service management and thrive in a challenging environment, we invite you to apply.

Position: Service Manager
Location: Hybrid (3 days a week onsite)
Vetting Level: DV

Job Summary:
To support the ongoing delivery of authority service level agreements, working with internal functions and third-party suppliers and vendors, ensuring that they are met. Responsible for ensuring that all IT service management processes, operational level agreements, and underpinning contracts are appropriate for the agreed service level targets. Monitoring and managing services by producing effective management intelligence reports; tracking service levels, holding regular service reviews with stakeholders, and liaising with customers and users to identify further opportunities for improvements.

Key Tasks:
Supplier Performance Management:

• Management of commercial supplier performance, ensuring that they are held to account for delivering services to agreed levels and quality.
• Assessing service performance information; assessing supplier responsiveness and quality of work in dealing with service problems and issues.

Business and User Engagement and Communications:

• Engaging with the senior service stakeholders and the user community to understand operational demands of the service.
• Negotiating plans and schedules with stakeholders for service downtime for maintenance or outages for any fixes of problems, ensuring that these are aligned with business and user needs.

Service Improvement and Development:

• Work with stakeholders to understand, prioritise, and document evolving and changing service requirements on a periodic basis.
• Work with stakeholders to secure costed options for meeting those requirements and processing this demand for changes or improvements into the CTP business governance process.
• Commission ICT/suppliers to implement improvements and changes that CTP has approved and is prepared to fund.

Essential Experience:

• Experience in roles involving service management of high-priority digital or technology services in a demanding operational environment.
• Experience of building and maintaining relationships with a range of business users and senior stakeholders in the context of service management of live IT services.
• Experience of being in roles where you have been self-led and operated independently and had to plan and prioritise tasks in a busy environment.
• Aptitude for attention to detail and ability to maintain effective control over many tasks in parallel delivering within deadlines.
• Experience in roles managing commercial or internal suppliers and their performance against agreed contract requirements or Service Level Agreements.
• Excellent oral and written communication skills to ensure all stakeholders associated with the service maintain a clear understanding of the status of the service and associated tasks at all times.
• Evidence of having applied strong influencing and communication skills in roles engaging stakeholders and partners.
• SC/MV level of vetting.

If you would be interested in applying please contact Lewis on 01772 208962 or email Lewis.Ashcroft@servicecare.org.uk

Job Title - Business Support Officer - Damp & Mould Team
Location - South Tyneside NE33
Contract - Temp
Hours - 37
Role -
Our client provides safe, comfortable, and well-maintained homes for our residents. Their commitment to quality housing drives us to tackle issues such as damp and mould head-on. They are looking for a proactive and organized Business Support Officer to join their Damp and Mould Office and play a crucial role in supporting their mission.
Key Responsibilities:

* Administrative Support: Manage office correspondence, including emails, phone calls, and letters. Maintain accurate records and files, both digital and physical.
* Resident Liaison: Serve as the first point of contact for residents reporting damp and mould issues. Provide timely and courteous responses, and escalate concerns to the appropriate teams.
* Data Management: Collect, organise, and analyse data related to damp and mould cases. Prepare reports and presentations for internal and external stakeholders.
* Project Coordination: Assist in planning and coordinating projects aimed at addressing and preventing damp and mould issues. Monitor project time lines and ensure deadlines are met.
* Team Support: Provide administrative support to the Damp and Mould team, including scheduling meetings, preparing agendas, and taking minutes.
* Compliance: Ensure compliance with all relevant policies, procedures, and regulations. Assist in audits and reviews as needed.
* Continuous Improvement: Identify opportunities for process improvements and contribute to the development and implementation of new strategies to enhance our services.
Requirements:
* Proven experience in an administrative or business support role, preferably within a housing or property management environment.
* Strong organisational skills and the ability to multitask effectively.
* Excellent written and verbal communication skills.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with data management systems.
* Strong interpersonal skills and a customer-focused approach.
* Ability to work independently as well as part of a team.
* High level of attention to detail and accuracy.
* A proactive attitude and willingness to learn.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk

Job title - Business Support Officer

Location - Hackney, E8

Contract - Temporary ongoing

Hours - Full Time 35 hours

Start Date: ASAP

We are currently recruiting for a Business Support Officer to provide comprehensive, customer-focused, administrative, data management, project and financial support to the surveying team. The ideal candidate will be comfortable working in a high-pressure environment, have excellent communication skills, and a strong commitment to team working and customer care. This is a fantastic opportunity for a highly organised individual with experience in working within a repairs team.

Duties would include:

• Provide comprehensive financial, administrative and project support to teams across the repairs client service as directed by the relevant line manager, helping to support day-to-day service delivery and ensure good standards of customer care.
• Undertake all administrative work associated with the ordering and tracking of repairs works/disrepair specifications through to completion, including liaison with residents, contractors, surveyors, the DLO and other stakeholders and effective use of key ITC systems. Ensure that the correct Schedule of Rates (SOR) codes are used when processing repairs orders.
• Develop and maintain filing systems and databases, both manual and electronic, and develop reporting formats/templates as requested.
• Deal with telephone calls and provide high-quality correspondence, letters, presentations and reports in line with service standards, as requested by the line manager.
• Service cases conferences, Arbitration Panels, contract meetings, confidential meetings and other forums as required, producing high-quality minutes and clear, unambiguous records of key decisions.
• Provide financial administrative support, including processing payments, compensation claims, fees, raising of purchasing orders, virements and provision of appropriate budget reports for management reporting.
• Work with managers in the Repairs Contact Centre and other areas of the service to resolve operational issues, complaints and enquiries, ensuring the company's deadlines for responses are complied with.
• Manage the delivery of complex repairs and leaks as required, including the planning, sequencing and coordination of works.

Essential criteria and experience:

• Relevant experience of working in an administrative/business support role, ideally in a social housing/repairs environment.
• Experience of working in a building maintenance environment, with direct involvement in the delivery of customer-focused services
• An understanding of housing management, repairs and maintenance, and tenancy law would be beneficial.
• Good understanding of effective approaches to customer care and complaints resolution.
• A working knowledge of IT systems relevant to the service (e.g. repairs ordering systems, word processing, spreadsheets, databases).

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk

We are looking for a Digital Marketing Executive who is a creative thinker with a strategic mindset. If you are motivated by achieving results and possess a proactive attitude, this role could be just what you're looking for. This role will involve working collaboratively with our Marketing Manager to support the planning and execution of digital marketing activities across Service Care Solutions.

You will become the key driver for our SEO and spearhead our relationship with our website provider and work in synergy with our sales teams, learning customer behaviour and identifying market trends to maximise sales performance and strengthen the Service Care brand.

What you'll be doing:

• Advertising
• Analytics and Reporting
• Event Planning and Management (Industry Events)
• Marketing Automation
• Search Engine Optimisation (SEO)
• Website Content and Management
• Social Media Management

Skills Required:

• Proficient analytics skills to measure and report on campaign performance.
• Strong organisational, time management, and planning skills.
• Ability to work autonomously and as part of a team.
• Excellent communication and interpersonal skills.
• Ability to adapt to a fast-paced and evolving work environment.

What you need:

• Digital Marketing Experience: 2 years (essential)
• Proven experience in SEO/SEM, Automation, and CMS Marketing (preferred)
• Bachelor's degree in Marketing, Advertising, Communications, or a related field
• UK Driving License

What's in it for you:

• Monthly awards to recognise great performance including breakfast for all employees.
• Quarterly awards ceremonies held office off site for all employees, to recognise high achievers including refreshments.
• Quarterly lunch clubs for award winners.
• Black tie annual awards ceremony, including a 3-course meal and entertainment.
• Team nights out, competitions and incentives.
• Recreational break out area with kitchen & bar facilities, pool table, gaming chair and more.

How to Apply:

If you're ready to make an impact as a Digital Marketing Executive in the recruitment landscape, hit the apply button and send us your CV detailing your relevant experience.

Proud member of the Disability Confident employer scheme

Service Care Recruitment is proud to partner with Counter Terrorism Policing Headquarters (CTPHQ) in the search for a dynamic and skilled Business Design Lead. As a trusted recruitment agency, we specialise in connecting qualified professionals with esteemed organisations like CTPHQ. Candidates for this role must hold SC cleareance at the time of applying.

Job Title: Business Design Lead

Pay: £700 - £730

Purpose:

• To utilise various analytical techniques and operational knowledge to develop evidence-based solutions for complex challenges within Counter Terrorism Policing (CTP).
• To collaborate with stakeholders across the public sector, contributing to the evolution of CTP's strategies and approaches in counter-terrorism efforts.

Key Roles and Responsibilities:

• Conduct detailed quantitative and qualitative analysis to identify organisational problems and design appropriate solutions.
• Develop operating models and manage design dependencies with other change initiatives.
• Translate complex organisational issues into clear, compelling narratives for broad consensus.
• Collaborate with multidisciplinary teams, manage senior stakeholders, and build relationships across various departments.
• Work closely with the Business Design Team, CTP officers and staff, programme/project teams, strategy/performance colleagues, finance/HR/communications partners, etc.

Skills and Experience Required:

Essential:

• Proficiency in quantitative and qualitative analysis for defining problems and designing solutions.
• Ability to communicate complex issues effectively and gain consensus.
• Understanding of wider strategic and socio-economic impacts on tactical business problems.
• Experience in developing business operating models and delivering change.
• Innovative and solutions-oriented approach.
• Experience in managing stakeholders and collaborating across multidisciplinary teams.
• Experience in managing junior staff and navigating conflicting requirements.

Desirable:

• Project management qualification or experience.
• Leadership experience in change-driven environments.
• Awareness of Enterprise Architecture and Business Design Artefacts.
• Experience in managing relationships within a challenging context.
• Experience in matters of national security and counter-terrorism.

Vetting:

• Minimum SC Clearance required, with the possibility of undergoing National Security Vetting Security Check (enhanced) Se level.

if we would be interested in applying please send your CV and covering letter detailing Business Design experience an current clearance level to Lewis.Ashcroft@servicecare.org.uk

Proud member of the Disability Confident employer scheme

Job Title: Business Design Analyst

Pay Rate: Up to £550 per day

Security Clearance: Live SC Clearance Required before application

Job Summary: The Business Design team within the Change Pillar at CTPHQ plays a crucial role in delivering effective change across the CT Network. As a Business Design Analyst, you will be at the forefront of this effort, undertaking analysis and design activities to develop innovative and efficient solutions to priority business problems and opportunities. Working closely with the Business Design Lead, you will contribute to the development of coherent operating models for the CT Network, ensuring effective and efficient mitigation of threat, risk, and harm.
Key Tasks:

1. Undertake analysis to scope change activities, identifying and articulating business problems and opportunities to set the direction for required change.
2. Conduct analysis across the CTP Network to design effective operating model solutions for priority change initiatives within the Change Pillar portfolio.
3. Deliver design from strategy to execution, covering conceptual, logical, and physical levels, to ensure the development of coherent operating models, collaborating with stakeholders in CTPHQ and the CT Policing Network.
4. Assist the Business Design Lead in developing and maintaining business design templates aligned with the CTP Business Design Handbook.
5. Represent Business Design at relevant change initiative meetings and boards, providing subject matter expertise.

Key Skills: Essential:

• Good understanding of all levels of design (conceptual, logical, and physical).
• Experience in business analyst activity using formal methodologies and approaches, including collecting and analyzing complex data to provide concise and meaningful recommendations.
• Experience in developing business operating models.
• Experience in developing design documentation throughout the project lifecycle.
• Good understanding of the change lifecycle and business case development.
• Experience working with stakeholders within a large organization, managing expectations, dealing with conflicting requirements, and identifying and engaging stakeholders at all levels (internal and external).
• Understanding of the CT Policing Network and partner agencies.

Desirable:

• Professional Business Analysis qualification by examination (e.g., BCS BA Diploma).
• Experience working in a policing and/or security environment.
• Experience building confidence with stakeholders and relationships at all levels.
• Comprehensive understanding of the CT Policing Network, including London (MPS), National (UK Force wide), and international responsibilities; relationships with Government, security and intelligence agencies; and governance arrangements, with a good understanding of CTP-related strategic aims, interdependencies, and constraints.
• Experience working in a challenging, change-driven environment.

If you possess the necessary skills and experience and are keen to contribute to a dynamic and innovative team that is instrumental in countering terrorism, we encourage you to apply for this role. Please note that a valid SC Clearance is required for this position. Please contact Lewis Ashcroft at 01772 208962 or email lewis.ashcroft@servicecare.org.uk.

Proud member of the Disability Confident employer scheme