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NHS Jobs

Senior Business Support Manager

Full-time

London, WC1N 3JH, England

Business Management / Project / Planning

2 days ago

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification out.....

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NHS Jobs

Corporate Affairs Administrator

Full-time

London, SW19 1RH, England

Sales / Marketing

3 days ago

Please refer to job description for full details: Duties and ResponsibilitiesProviding support to the SWL switchboards and corpor.....

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NHS Jobs

Business and Service Improvement Manager

Full-time

London, SE18 3RG, England

Business Management / Project / Planning

6 days ago

Develop a clear understanding of all aspects of service delivery and ensure that the business agenda promotes service delivery an.....

Develop a clear understanding of all aspects of service delivery and ensure that the business agenda promotes service delivery and improved care for patients. Have responsibility for co-ordinating the strategic planning processes for the Directorate, incorporating all aspects of the business and service delivery agenda. Directing and ensuring the delivery of a number of disparate work streams across clinical teams, in conjunction with the appropriate Service Manager or Professional Lead. Provide formal presentations, on complex financial and service proposals, to Trust wide and Directorate management boards. Manage the Directorates central budget and ensure proactive steps are taken to reduce overall expenditure. Identify and manage procurement opportunities to reduce overall costs of the service, increase productivity and efficiencies and liaise with the corporate procurement process. Provide leadership and management of specific Trust wide programmes of work aimed at delivering a co-ordinated approach to managing resources and minimising risk. Direct and advise the Directorate Senior Management team on processes and systems to manage and minimise the Trusts exposure to financial risk. Line management responsibilities for key staff in the business and Performance Team and the Directorate EA/PA Team. Lead the Directorate response to procurement opportunities and actively look for new opportunities for the expansion of the business of the Directorate. Lead on a range of service improvement projects across the Directorate and develop policies that support implementation of improved operational processes and systems. Lead on the design and development of programmes to support the delivery of Oxleas priorities, Directorate priorities, NHS targets and other service priorities. Co-ordinate identified work streams through the use of skilled facilitation and project management, to deliver the Trusts and the Directorates service priorities. Provide support and training to managers and front-line staff in the use of effective service improvement techniques and evidence-based approaches to managing change. Lead development of and testing of new ideas and approaches that can support the Directorate deliver improvements. Overall responsibility for the financial management of the Directorate, putting corrective measures in place or identifying, developing and negotiating new income flows where necessary. Manage and maintain financial systems which will enable the Directorates services meet their financial targets. Take appropriate action to ensure that all budgets are properly managed by delegated budget holders. Manage the functions of the Business Office team and oversee the delivery of accurate and timely financial information to support the budgetary and business planning process. Take lead responsibility for the co-ordination of the Directorates financial reporting to external bodies such as SEL and Local Authorities. Leadership Lead on the development of an overall financial management strategy to address key areas of financial risk for the Directorate, working with the Service Director, Clinical Director, Associate Directors, Service Managers and the assigned directorate Senior Finance Manager to ensure that services are delivered within the budget allocation and meet Trust financial cost improvement targets. Lead on the development of detailed plans to deliver CIPs targets and cost pressures and identify potential areas for efficiency and improvements. Lead on the development of a financial reporting process that dovetails with the service performance and clinical information reporting systems to ensure a comprehensive strategic overview is provided to the management team. Take a leadership role in the development of business cases, both to secure new funding sources in order to deliver services, but also in response to tender applications. Lead on complex change management programmes within the Directorate, working across service areas, with clinical teams and managers to improve delivery of services and outcomes for service users. Collaborate with corporate colleagues to develop and improve the use of new technologies to support and increase the productivity of service delivery and procure new services or supplies and ensure appropriate contract monitoring arrangements. Own and manage the directorate Risk Register Health & Safety leadership for Community Mental Health Teams Communication Key working relationships with Directors, Executive, Business Managers in the Organisation, Senior Management Team, corporate support department(s) teams and senior staff including Commissioners, Local Authorities, GPs and also with voluntary organisations

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NHS Jobs

Lead Corporate Governance Manager

Full-time

London, SW19 1RH, England

Sales / Marketing

6 days ago

Please see the attached job description and person specification for full details of the duties and responsibilities of the role......

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NHS Jobs

Business Support Manager - ACW

Full-time

london, N19 5NF, England

Business Management / Project / Planning

1 week ago

Communication Play a pivotal role in acting as first point of contact for communications to the Acute Patient Access, Clinical Su.....

Communication Play a pivotal role in acting as first point of contact for communications to the Acute Patient Access, Clinical Support Services and Womens Health ICSU leadership team and deal with all such communications appropriately, including exchange of sensitive information. Deal with matters of a highly confidential and sensitive nature which should not be divulged or discussed with other people Respond to all queries, correspondence and telephone calls coming into the office in a timely and professional manner. Initiate action where possible and report progress as appropriate. Employ judgement to ensure that messages and actions are prioritised and brought to the attention of the senior management team with any relevant supporting information. Receive and screen incoming mail, obtaining any relevant background information. On behalf of the Acute Patient Access, Clinical Support Services and Womens Health ICSU Clinical and Operational Directors, prepare/commission draft responses as necessary, identifying appropriate action or referral. Initiate follow up action where necessary. Manage incoming emails, ensuring briefings and follow up actions take place and deadlines met. Effectively manage the diaries of the Acute Patient Access, Clinical Support Services and Womens Health ICSU Clinical and Operational Directors, arranging and prioritising meetings/appointments, as necessary, ensuring the sufficient work/reflective and travel time and establishing and maintaining suitable bring forward systems to ensure that future activities or requirements are not overlooked. Organise conferences/events, including liaising with stakeholders, speakers, sourcing venues, inviting participants and guests and devising and sending details of confirmation of booking and joining instructions etc. Liaise with key stakeholders. Information Management / Administrative / Executive Assistant Support Plan for situations, which are known; and to be able to re-prioritise work to accommodate unexpected situations and interruptions. Monitor project schedules and escalate areas of concern or exception Preparing progress reports. Establish and maintain effective, accurate and where appropriate, confidential filing systems, ensuring files and specific information can be easily retrieved. Undertake specific project work as and when required by the Acute Patient Access, Clinical Support Services and Womens Health ICSU Clinical and Operational Directors. Co-ordinate the rolling programme of performance and development reviews and 1:1 meetings; scheduling meetings and ensuring the Acute Patient Access, Clinical Support Services and Womens Health ICSU Quadrumvirate have the relevant information. Set up appraisals between the Acute Patient Access, Clinical Support Services and Womens Health ICSU Clinical and Operational Directors and Senior Management team. Undertake preparation of committee reports, including collation and copying of information, circulation of papers etc. Prepare and distribute agendas and papers for relevant meetings, in accordance with Trust policies, procedures and timescales. Take, produce and distribute meeting minutes within agreed timescales and associated action trackers. Undertake any other duties as delegated to the post holder by the Acute Patient Access, Clinical Support Services and Womens Health ICSU Clinical and Operational Directors Ensuring all departments keep on top of maintaining good IG compliance. Handling/collating sensitive documents for disciplinary/grievances. Administratively support the process of ensuring policies and SOPs are reviewed and updated within current guideline. Administratively support the preparations and documentation management associated with external accreditation and inspections across the Acute Patient Access, Clinical Support Services and Womens Health ICSU. Office Management Support the proactive management of sickness/absence/annual leave/study leave by providing up to date information to the Acute Patient Access, Clinical Support Services and Womens Health ICSU Clinical and Operational Directors Be the contact for visitors, ensuring a polite, helpful, professional and organised approach directing visitors to the most appropriate person. Work independently on all aspects of the role, managing own workload and exercising maximum autonomy and control whilst recognising when it is appropriate to seek advice or assistance. Maintain a system for tracking and claiming expenses incurred by team members, as delegated. Finance Provide support for Operational director to ensure financial sign off in streamlined including on call, escalated rates, local VCP processes Completing and processing team expenses. Arrange POs/invoices and Waivers for all external contractors whilst ensuring the budget is maintained. Information Technology Optimise IT applications by using effectively all aspects of Microsoft applications to produce accurate and well-presented documentation, presentations etc. Be responsible for maintaining office systems. Updating the Trust intranet and maintain relevant sections on the intranet as and when required. Personal Development To undertake ongoing training and professional development as required for the role, including annual statutory and mandatory training required of all Trust staff. Maintain and evidence continual professional development record.

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NHS Jobs

Senior Business Support Officer

Full-time

London, W9 3XZ, England

Business Management / Project / Planning

2 weeks ago

Please refer to Job Description and Person Specification for outline of skills, knowledge and experience required......

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NHS Jobs

Director of Corporate Governance

Full-time

London, SW17 7DJ, England

Information Technology

2 weeks ago

As part of the interview and assessment process, applicants can expect a values and competency-based interview and Stakeholder pa.....

As part of the interview and assessment process, applicants can expect a values and competency-based interview and Stakeholder panels. Please find included our recruitment pack which includes more information. In addition to the main duties outline for the role, some of the key responsibilities include: Ensure the Board and key stakeholders are notified of any new policy, legislative, regulatory and governance developments that might impact on the Trusts activities. Providing wise counsel and a confidential sound board to the Chief Executive, Chair, and individual Board members and senior leaders on all aspects of Board business and corporate governance including issues of concern. Guiding the Board in the responsible and effective conduct of its role, providing, where appropriate, a discreet, independent, and challenging voice in relation to Board deliberations and decision-making. Overall responsibility for the Trusts corporate governance framework, ensuring there are sound procedures in place both within the Trust, in our working with the South London Mental Health and Community Partnership and Integrated Care System,. Ensure that the Trusts corporate affairs are undertaken to the highest standards of probity and according to statutory and legislative requirements by advising the Chief Executive, Chair and Board members on all corporate governance issues. Provide specialist advice to the Board around all aspects of the Trusts governance agenda to ensure compliance with all statutory and regulatory frameworks and audit frameworks. Lead on the design, development and implementation of the Board Assurance Framework ensuring it is regularly reviewed and updated by Executive Directors so that it adds value and provides assurance to the Board. Lead on the appointment of the Chair, Vice Chair, SID, non-executive directors, CEO, and executive directors are in accordance with best practice. Ensure full secretarial support, advice and follow up action is provided for the Board (including its designated formal committees), ensuring that they run efficiently, effectively and adopt best practice with a constructive relationship between them and the under-pinning governance structure. A full set of responsibilities can be viewed in the Director of Corporate Governance recruitment pack with the job description and person specification attached.

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NHS Jobs

PGME Business Manager - Widening Participation

Full-time

London, WC1N 3JH, England

Business Management / Project / Planning

2 weeks ago

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification out.....

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NHS Jobs

Business Support Officer

Full-time

London/Leeds, SE1 8UG, England

Business Management / Project / Planning

3 weeks ago

Please see the attached Job Description for further details on the role, responsibilities and person specification. Secondments A.....

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NHS Jobs

MEH Business Partner

Full-time

London, EC1V 2PD, England

Business Management / Project / Planning

3 weeks ago

Communication/Relationship Skills Communicate procurement policy and technical information to senior managers and directors relat.....

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NHS Jobs

Director of Communications, Marketing and Engagement

Full-time

London, NW1 0PE, England

Information Technology

4 weeks ago

Corporate communications Corporate responsibility for the development and implementation of the Trusts communications, marketing.....

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NHS Jobs

Risk and Governance Business Administrator Band 3

Full-time

London, N18 1QX, England

Sales / Marketing

4 weeks ago

Core responsibilities The following responsibilities are generic to all administrative roles within the North Middlesex Universit.....

Core responsibilities The following responsibilities are generic to all administrative roles within the North Middlesex University Hospital NHS Trust. Develop and provide support in a professional manner for the department. Respond to enquiries in a friendly and courteous manner, resolving issues where possible or escalating to an appropriate team member when required. Communicate effectively and use appropriate interpersonal skills with people both internally and externally, maintaining the professional reputation of the Trust and department at all times. Portraying a professional image, maintaining confidentiality at all times. To continuously contribute to the progression and development of the chosen department through the provision of a high quality service. The post holder will be expected to complete all mandatory training provided. The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may be reasonably be required by their line manager. Main Duties and responsibilities Specific to Risk & Governance Business and Administrator Highly motivated and enthusiastic individual to provide and coordinate administrative and secretarial services; including for example the preparation of agendas, minutes and action trackers, taking appropriate follow up action(s) as required. To support the team to ensure compliance with NHS Resolution, Healthcare Safety investigation Branch (HSIB), CQC , particularly in relation to the functioning of the risk register, incident reporting, complaints and claims. Particular focus should also be around lessons learned and changes in practice. To work as part of a team alongside other clerical staff within the department and to be part of a wider multidisciplinary team delivering a high quality service to other staff and patients. Accurately input, retrieve and collate information using departmental and Trust computer systems in a timely way being mindful of data protection at all times. This includes extracting and displaying data stored within the Datix database. Good Knowledge of Microsoft Office (Word, Excel and Powerpoint) and other programming skills to fully utilize the Maternity software systems. To undertake clerical support e.g. photocopying, typing and retrieval of documentation in line with Trust and departmental procedures. To liaise with clinicians to obtain statements and other information required. Respond promptly and efficiently to routine queries referring queries on to other personnel as appropriate. Working with all team members in the collection of information for performance reporting on relevant team projects. Acting as the point of contact for teams, dealing with and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously. To ensure that adequate stocks of stationary are maintained and available, reporting depleted stocks to the appropriate person. Retrieve and process mail, incoming and outgoing telephone calls in accordance with Trust policies, arrange meetings and undertake basic diary management for the Risk Midwives. Liaise with other departments to assist in providing a high quality and efficient service sharing information as appropriate, supporting the Service Manager to improve and develop the service. To report any service or performance shortfalls to the Service Manager and work as part of the team in order to address and resolve any issues. To ensure that confidentiality is strictly adhered to in line with legislation and Trust policies and procedures. Personal and people development Understand own level of responsibility and accountability in relation to team structure. Disseminate lessons learned across the Maternity Department and follow up actions assigned to individuals to ensure that solutions and outcomes are implemented to precipitate positive changes in practice. Quality Contribute to an environment and team dynamics that facilitate smooth running of the Maternity Risk team. Ensuring that all documents uploaded onto the Trusts intranet site (e.g. minutes of meetings / guidelines) are in PDF format. Information processing Develop manage and maintain databases and filing systems for management of information. Ensure information is shared securely both internally and externally and on a need to know basis, in line with the Trust Information Governance guidelines Able to perform basic troubleshooting for databases. Excellent IT skills / proficiency in computerised software to support the requirements of the role Information collection and analysis Identify sources of information for clinical and management queries. Compile data as requested by Maternity Risk Team. Utilise multiple databases for analysis and production of relevant and useful information and reports. Service and project management Conduct administrative tasks efficiently and to a high standard. Coordinate Maternity Risk Team activities including resources and time management. Coordinate multi-disciplinary meetings, taking and distributing minutes. Manage diaries and appointments. Patient/Client care Be polite and courteous at all times Ensure that patient confidentiality is maintained at all times Be non-judgmental when dealing with sensitive issues. Personal Development Attend training in line with Trust and departmental policies. Identify own learning needs and take appropriate measures to enhance knowledge as part of an ongoing personal/professional development. Maintain up to date training and knowledge to effectively move and handle equipment in a safe and effective manner. Foster a good working relationship with staff within and outside of the Trust. Work within employment guidelines and policies. Financial Resources Organise and maintain efficient office systems. Use equipment in an appropriate manner, reporting any faults following the recognised organisational procedure.

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NHS Jobs

Business Manager to the Chief Executive Officer

Full-time

London, SE13 6LH, England

Business Management / Project / Planning

4 weeks ago

DUTIES AND RESPONSIBILITIES The post holder will: Proactively support the Chief Executive Officer in delivering all of their resp.....

DUTIES AND RESPONSIBILITIES The post holder will: Proactively support the Chief Executive Officer in delivering all of their responsibilities across their portfolio of work at the Trust Act as a first point of contact for the Executive team, key stakeholders such as NHS England (both Nationally and Regionally), other Health partners and Local Government, patient/service users, MPs, and Councillors Prioritise incoming issues, correspondence and concerns addressed to the Chair, which will include those of a sensitive and highly confidential nature, determining the appropriate course of action, referral or response Lead on specific pieces of work, projects and workstreams Be responsible for ensuring the Chief Executive Officer is prepared for upcoming meetings and events (for example providing briefing notes, leading on the agenda setting process where needed) Anticipate and identify the Chief Executive Officer's needs and concerns and ensure that appropriate action is taken without requiring their instruction Use a high level of independent judgement to prepare or commission briefings for the Chief Executive Officer on specific topics, including researching/ benchmarking and analysis of information as required Compile information from multiple sources - where material may be conflicting - for analysis and presentation Attend some meetings with the Chief Executive Officer to capture actions and be responsible for subsequent tracking and delivery of such actions Work closely with the Chief Executive Officer's PA to pro-actively manage the Chief Executive Officer's diary to ensure time is effectively prioritised. Keeping them informed and updated on relevant issues, commitments, and responsibilities, prioritising and following up as appropriate Exercise sound judgement, being aware of role boundaries to ensure that key business items and decisions are identified, progressed and followed up accordingly, escalating where needed Provide support to the Trust in any way agreed with the Chief Executive Officer Key Working Relationships Establish and maintain excellent relationships with a broad range of internal and external stakeholders. This will include the Executive teams in various organisations across SEL, the SEL ICB, Local Authorities, patients/ service users, MPs. Councillors Present information and issues - explaining highly complex issues - to a wide variety of internal and external stakeholders, when required Maintain good relationships with key stakeholders to ensure timely and appropriate communication and correspondence Financial and Physical Resources Monitor, validate and authorise invoices using the SBS system for both the Chief Executive Officer and the Deputy Chief Executive Officer Deliver against organisational objectives, achieving quality outcomes, prioritising own workload and working to tight deadlines Continually strive for delivering value for money and greater efficiency Contribute to the financial delivery of the NHS ensuring all business management functions are cost-effective and delivered on time, contributing to business planning process where applicable Contribute to commissioning of goods and services, as required Staff Management If asked, the post holder will be expected to: Line manage allocated staff Continually communicate with staff, helping to clarify goals and activities and the links between these and the wider Trust strategy Recognise, respect, and reward the contributions and achievements of others, valuing difference Act as a team player, investing time to generate a common focus and genuine team spirit Readily share resources to support higher priority work, showing pragmatism and support for the shared goals of the organisation Deal with conflict in a prompt, calm and constructive manner Encourage collaborative team working within own team and across Trust Identify and address team or individual capacity requirements and gaps to delivery to current and future work Identify and develop all talented team members to support succession planning, devoting time to coach, mentor, and develop others Continually seek and act on feedback to evaluate and improve their own teams performance Actively promote diversity and equality of opportunity inside and outside of the organisation Role model the values and behaviours of the organisation Strategy/ Policy and Service Development Undertake regular reviews of systems and processes relating to the Chief Executive Officer to ensure they are fit for purpose, amending where required Draft policies and procedures for own role and wider corporate teams as required, which could impact the wider Trust Other All members of the Trust support team will work on a flexible basis. This may mean that, although the main elements of the job are included within this job description, you are asked to cover other areas of the Teams responsibilities. For example, supporting wider meetings and events across the Trust

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NHS Jobs

SCC Business Support Officer

Full-time

London, NW1 5JD, England

Business Management / Project / Planning

4 weeks ago

Project Management Undertake information/project analysis as agreed with job lead. Contribute to effective information management.....

Project Management Undertake information/project analysis as agreed with job lead. Contribute to effective information management within the team. Participate in relevant internal and external working groups/projects to provide information/analyst advice and support and to maintain data collection systems for its effective use by the team. Analyse and report on data and monitor the processing of data and information. Provides information to project lead on project and statistical information matters. Financial and Physical Resources Support and inform the requirement and targeting of resources, monitoring, implementing and evaluating jobs and delivery of financial recovery/savings plans by providing high quality information and analysis. Contribute to the financial delivery of the agreed portfolio ensuring it is delivered on time. Information Management Carry out timely and accurate information analysis and reporting on agreed areas of portfolio and present findings in an agreed manner. Develop and maintain databases required by job. Maintain administrative and information resources. Research and Development Undertake auditing of projects, services, initiatives. Carry out web based and publications research. Actively supports and contributes to the development of key performance indicators for the successful assessment of performance. Planning and Organisation Support implementation of project, service, initiative through timely and relevant information analysis and administrative support, in accordance with the agreed priorities of the Team. Deliver against agreed objectives, achieving quality outcomes. Organise meetings or events and assist in the diary management requirements of individuals in connection with portfolio of work. Policy and Service Development Propose changes to own project, service, initiative work, informing policy and making recommendations for more effective delivery. Contribute to the review and development of existing project information management systems and contribute to the development of an integrated approach to project management.

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NHS Jobs

Autism Specialist Practitioner-Remote Business

Full-time

London, WC1V 6BX, England

Business Management / Project / Planning

1 month ago

The role involves providing remote ASC assessments as part of a team of two clinicians. One practitioner delivers the ADOS-inform.....

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NHS Jobs

Frequently Asked Questions about Sales / Marketing

What are the jobs in the Sales and Marketing field in Australia?

The role of sales and marketing is to promote products and services to customers while bringing profit to the company. The sales representatives helps the customer to seek what they want, finding solutions while ensuring a smooth sales process. Whereas the marketing position is responsible in promoting a company in a positive manner, displaying why customer should use the products and services while attracting the right target audience.

Type of jobs in sales include account officer, sales account manager, regional sales manager, sales coordinator, sales training specialist, sales engineer, sales account executive, sales consultant, insurance sales representative, key account manager, commercial director, telemarketer, sales manager, insurance agent, retail sales representative, community manager, brand manager, business development manager, brand ambassador associate, merchandiser and business development representative.

Type of jobs in marketing including digital marketing manager, content writer, copywriter, editor, journalist, public relations executive, public relations manager, web editor, performance marketing manager, marketing executive, marketing consultant, market research analyst, marketing manager, social media analyst, chief marketing officer, social media specialist and digital marketing executive.

What is the Sales Coordinator responsibilities?

The role of sales coordinator is to provide the necessary support to the field sales team. Responsibilities include ensuring the adequacy of sales-related equipment, responding to complaints from customers and give after-sales support when requested. An experienced sales coordinator is capable of facilitating the team’s activities as to maximise their performance and long-lasting development of the company.

What is the Sales Administrator role?

The role of sales administrator is to serve as a point of contact for customers with queries about products, orders and deliveries while providing support for sales representatives. Responsibilities include process orders, contact clients, answer queries, liaise with the logistics department and develop monthly sales reports. An experienced sales administrator possess a deep knowledge of customer service with best practices. The sales admin job description are similar to other sales jobs in terms of one-to-one basis on a variety of tasks related to contribute to high quality customer service and achieve sales targets.

What are the job responsibilities as a Sales Manager?

The role of sales manager is to expand the customer base and achieve sales quotes for the company. Responsibilities include creating sales plans in alignment with business objectives, support store managers with day-to-day store operations, evaluate individual performance, report on sales results, forecast profits, identify hiring needs, review the annual budget, analyse market trends, participate in decisions for expansion and suggest new products/services as well as sales techniques to increase customer satisfaction.

What are the duties and responsibilities of a Marketing Manager?

The role of marketing management is to lead the outbound marketing team activities. Responsibilities include study company products, translate technical details into benefits for the user, analyse market trends to position products/services, develop product marketing strategies, craft compelling messages across marketing channels, work with various teams to implement strategies, test marketing product features, evaluate projects using relevant KPIs and feedback from customers.

What is the Property Agent responsibilities?

The role of property agent is to be an intermediary between sellers and buyers. Responsibilities include providing guidance in purchasing property, determine clients needs and performing comparative market analysis.

What is the Real Estate Agent role?

The role of real estate agent is to be an intermediary between sellers and buyers. Responsibilities include providing guidance in purchasing property, determine clients needs and performing comparative market analysis.

What are the job responsibilities as a Sales Engineer?

The role of sales engineer will be tasked with selling into new prospects as well as farming back into existing customer to ensure high renewal and customer satisfaction levels. Responsibilities include support sales executives with solution selling into prospect, partner with sales executives to execute strategic deals, model the financial business case, successfully match customer requirements and manage all technical aspects of RFP/RFI responses.

What is the Sales Executive responsibilities?

The role of sales executive is to discover and pursue new sales projects, negotiate deals as well as maintaining customer satisfaction. Responsibilities include conducting market research, actively seek out new sales opportunities, setup meetings with potential clients, deliver appropriate presentations on products/services, create reports with sales data, ensure the availability of stock for sales, participate in exhibitions, negotiate deals and gather feedback from customers or prospects and share with internal teams.

What is the Sales Consultant role?

The role of sales consultant is to monitor and analyse sales department performance as well as suggest new strategies. Responsibilities include learning the products/services offered, set targets for the sales department, collaborate with the marketing department, monitor sales numbers, calculate business trends, monitor competition, ensure sales team is up-to-date with business strategies, motivate sales team to achieve great results, find prospective customers and new target segments.

What are the job responsibilities as an Account Manager?

The role of account manager is to act as the first point of contact with existing customers, answer their queries and increase client satisfaction, Responsibilities include gather information on assigned clients, provide after-sales support to retain customers, build strong client relationships, report on the status of accounts, suggest company products/services that maximise client satisfaction and promote new products/services to existing customers.

What is the Sales Advisor responsibilities?

The role of sales advisor is to provide advice and assistance to customers to maximise the likelihood of a sale. Responsibilities include arrange merchandise on shelves according to popularity, provide information such as handling returns of merchandise, locate products on behalf of customers, deal with complaints in a helpful manner, record orders through a computer system, update customer information in databases, maintain a clean environment in the store.

What is the Telemarketer role?

The role of telemarketer is to generate sales either by cold calling or answering requests in a fast-paced environment. Responsibilities include use scripts to provide information about product, ask pertinent questions to understand the customer’s requirements, persuade the customer to buy by demonstrating how merchandise meet their needs, record the customer’s personal information accurately, deal with complaints, keep records of calls and sales.