Total 114 Quality Assurance / Control job vacancies in Derby, DE1 1AA

Your new company
A leading manufacturer with global sales and a high value product range that is rapidly expanding. They have a long track record of innovation and excellence, with Quality at the heart of what they do, driving their success.
Your new role
A critical and highly collaborative position that links many functions in the pursuit of excellence. You will lead and drive Quality performance, taking inputs from various sources to identify issues to address, and then use your Quality Engineering and Process skills to deliver solutions.
What you'll need to succeed
You will be proven in a similar role, within a manufacturing business, operating to ISO9000 / ISO9001 standards. You will be aware of tools such as 8D, Gage R&R, MSA, and also techniques such as Six Sigma, DMAIC etc to control and drive actions. Ideally you will have knowledge of APQP, FEMA, as well as SAP (or other major ERP system). You will be able to influence using data, and enjoy working with stakeholders across different functions to deliver solutions.
What you'll get in return
Competitive salary (to £50k) and benefits, within a positive and flexible working culture. Significant opportunities for ongoing career development and progression.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Sponsorship can be considered for those that do not already have indefinite leave to remain (but ALL applicants must have existing right to work in the UK).
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Service Delivery Manager
Location: Cheltenham, Gloucester

This role appointment is dependent on the successful candidate holding or passing an appropriate level of Security Clearance

Role:
In your role you will provide day to day guidance, support and mentoring to a team of experts who are delivering on strategic objectives for our customers. Being a visible and trusted advisor within the customer organisation, developing and maintaining strong relationships with senior stakeholders within our customer partnership to be the main pivot point within QA to create integrated working within multiple service lines. To setup and lead regular service reviews with your customers.

Key Responsibilities:

• Develop and mentor new and existing team members
• Create and maintain project plans and track progress to ensure successful delivery of projects and programmes
• Liaise internally with colleagues to ensure all milestones and quality standards are achieved
• To identify and raise issues that risk project delivery and/or agreed costs and timescales
• Develop solutions to risks or escalate as necessary to ensure appropriate action is taken to mitigate them
• Monitor project and programme outcomes in order to capture evidence of successful learning
• Initiate and drive process improvements
• Deliver high levels of customer service to assist the wider sales team in developing strategic customer relationships

Skills / Experience Required:

• Record of successfully delivering projects and learning programmes
• Experience of a highly client-centric environment, servicing a wide range of offerings
• Experience of resolving or offering solutions to a range of queries and problems
• Excel

Down time:
Taking time for ourselves is so important these days, which is why we dedicate some of our benefits to support your health and wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. 

How we'll help with finance matters:
In addition to pension, group income protection and life insurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme. 

Personal growth:
Learning and opportunity is at the core of what we do - and that applies to you too! 

You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics.  

Our people:
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a career, we welcome you and the alternative perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The Inclusive Top 50 UK Employers List are a testament to this. 

We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. 

If this is what you're looking for, here are the next steps: 
Hit the apply button and register on our QA website to fill out our quick and easy application form. If you'd like to hear more about the role you can find me on LinkedIn - or email me: - happy to help!

#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring

Proud member of the Disability Confident employer scheme

Job Title: Service Delivery Manager
Location: Cheltenham, Gloucester

This role appointment is dependent on the successful candidate holding or passing an appropriate level of Security Clearance

Role:
In your role you will provide day to day guidance, support and mentoring to a team of experts who are delivering on strategic objectives for our customers. Being a visible and trusted advisor within the customer organisation, developing and maintaining strong relationships with senior stakeholders within our customer partnership to be the main pivot point within QA to create integrated working within multiple service lines. To setup and lead regular service reviews with your customers.

Key Responsibilities:
Develop and mentor new and existing team members
Create and maintain project plans and track progress to ensure successful delivery of projects and programmes
Liaise internally with colleagues to ensure all milestones and quality standards are achieved
To identify and raise issues that risk project delivery and/or agreed costs and timescales
Develop solutions to risks or escalate as necessary to ensure appropriate action is taken to mitigate them
Monitor project and programme outcomes in order to capture evidence of successful learning
Initiate and drive process improvements
Deliver high levels of customer service to assist the wider sales team in developing strategic customer relationships


Skills / Experience Required:
Record of successfully delivering projects and learning programmes
Experience of a highly client-centric environment, servicing a wide range of offerings
Experience of resolving or offering solutions to a range of queries and problems
Excel






Down time:
Taking time for ourselves is so important these days, which is why we dedicate some of our benefits to support your health and wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. 

How we'll help with finance matters:
In addition to pension, group income protection and life insurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme. 

Personal growth:
Learning and opportunity is at the core of what we do - and that applies to you too! 

You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics.  
 
Our people:
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a career, we welcome you and the alternative perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The Inclusive Top 50 UK Employers List are a testament to this. 
  
We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. 
  
If this is what you're looking for, here are the next steps: 
Hit the apply button and register on our QA website to fill out our quick and easy application form. If you'd like to hear more about the role you can find me on LinkedIn - or email me: - happy to help!

#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring

Proud member of the Disability Confident employer scheme

Customer Services Administrator
Cheltenham (hybrid/remote - 3 days in office)

Have you got valuable customer service and administration experience? Looking for an exciting step forward with supportive and professional team?

QA could be the right place for you! We're the UK's leading IT digital skills provider for tech training across all verticals and we're experts in reskilling, upskilling our learners! Looking for a good work/life balance? We offer that too!

What is the role?
You will be a Customer Services Administrator for us, acting as the first point of contact and providing support to specified clients - You'll be responsible for coordinating internal resources to ensure tasks are delivered in in line with required outcome's. This can involve planning of resources for the delivery of training through to dealing with 'What if' situations that will require a team effort to solve. Your role will be to monitor and highlight issues or risks that you see potentially occurring.

What will I be doing day-to-day?

• You will be part of the programmes team, supporting with customer service and administration across the whole portfolio of clients
• Responsible for onboarding of apprentices, the joining process, organising bookings, dealing with evaluations where necessary
• Liaising internally here at QA with different stakeholders and maintaining strong relationships with the team
• Interrogate relevant systems to produce reports for clients to support the management of their programmes and events
• You may be travelling to support live events taking place
• Escalate risks to ensure appropriate action is taken to mitigate them

What are the skills and requirements needed for this role?

• Customer services background in any industry
• Administration background in any industry
• Experience dealing with stakeholders internally/external
• Business acumen needed - prior experience with Excel, MS Office and similar
• Attention to detail and organisation skills required
• Accuracy skills required

#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring

I am interested, what happens next?
If you think you've got what it takes to do this role and you have an interest in us, please scroll to the bottom and hit 'apply'. This will then take you to a short application form process online which only takes a few minutes! Then sit back and await a response.

If you'd like any specific questions answered before applying, please do email

Proud member of the Disability Confident employer scheme

Your new company
An extremely successful engineering company in Belfast who have ambitious growth plans for the next 5 years. The Quality department is one of the fastest growing departments.


Your new role
The Quality Engineer will be responsible for championing internal and external quality investigations with a focus on supplier quality. The Quality Engineer will coordinate cross-functional teams in order to resolve issues, ensuring timely implementation of interim and permanent corrective actions. The role holder will also work alongside technical teams to ensure quality is built into scientific solutions being developed. The role will involve production and supplier quality.


What you\'ll need to succeed
BSc/BEng qualification in in a computer, technical or numeric subject such as Computer Science, Engineering, Mathematics or Physics or equivalent qualification
2 years\' experience of hands-on quality engineering experience.
Strong supplier quality focus
An electrical/electronic engineering background and experience of working in a Supplier Quality role within a low volume, high value manufacturing environment is highly desirable.


What you\'ll get in return
Health & Wellbeing- Mental Health First Aiders, Employee Assistance Programme, Private Medical Insurance with BUPA for you and your dependents, Income Protection, Life Assurance and Personal Accident Insurance. Company sick pay and medical leave, Occupational healthcare Service
Money & Lifestyle -Pension - employer contributory scheme (6%), Share Incentive Plan, Leave Purchase Scheme, Cycle to Work scheme, Car Salary Exchange Scheme, Tech Purchase scheme. Give as You Earn. Employee discount scheme. Free Parking Onsite.
Career -Externally accredited training and development opportunities, Service awards, LinkedIn learning, Learning & development programmes.
Work Life Balance - 187.5 holiday hours, 9 customary holidays. Flexible start and finish times, lunchtime finish on Fridays, Enhanced maternity pay, Enhanced paternity pay, Bereavement leave, 5 days wedding leave


What you need to do now


If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now.
If this job isn\'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company

My client\'s Air Quality team has enjoyed strong growth over recent years, with a wealth of new talent joining at Project and Senior grades. To help continue the successful growth the team has enjoyed over recent years, they are seeking a consultant with strong business development skills that is able to support in developing new client relationships and business capabilities, whilst maintaining an active role in technical output, project management and delivery.

Their "One Team" culture is at the heart of their business. It encourages collaborative working within a supportive environment and is central to further plans to expand. You will be joining as part of a single, region-wide Air Quality team, with existing expertise allowing you to ensure project delivery of new work to the highest standards.

My client offers an enviable range of 31 individual Environmental, Advisory and Engineering technical disciplines, again all working in unison; so the range of services which they are able to offer clients is unrivalled; and cross discipline collaborative working and breadth of expertise available is key to their ongoing success. The role presents a great opportunity to combine the client\'s existing resources with your own expertise and knowledge, and to play a key role in shaping how the team grows moving forward.

Your new role

This role has dual focus; incorporating technical project delivery and business development. You will also be required to promote the client\'s air quality team in the marketplace, drive further growth and play a direct role in the delivery of a diverse range of projects.

You will join an exciting and dynamic team, and become involved in all aspects of project delivery from client liaison and task / project management, to report production and business development. This will include detailed dispersion modelling and assessment of transport and industrial air quality, odour assessments, input into EIAs and Environmental Permit applications and ambient air quality and odour monitoring for projects in the UK and abroad.

What you\'ll need to succeed

• Experienced Air Quality consultant with a strong business development track record.
• Proven work winning capability with excellent knowledge of market places and key clients.
• Technical experience to include dispersion modelling (e.g. Aermod/ADMS/ADMS Roads/DMRB), industrial air pollution, power generation, traffic emissions, dust and odour assessments
• Confident in both managing existing client relationships and developing new clients/workloads
• Line management experience desirable but not essential.

What you\'ll get in return

• Competitive & Negotiable salary DOE
• Hybrid / Flexible working
• Company pension
• Healthcare options
• Travel and life insurance
• Critical illness cover
• Structured career framework with regular reviews offering outstanding opportunities for progression.
• 25 day's annual leave
  

What you need to do now
If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call me now.
If this job isn\'t quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Role: Senior Service Delivery Specialist (Project Co-Ordinator)
Fixed Term Contract 12 months initial (FTC)
Location: Lancaster - commutable

In this role you will act as the first point of contact and providing high quality support to specified clients. Your focus will be to co-ordinate internal resources to ensure key tasks are delivered in line with required learning outcomes and in accordance with contract terms.

Key Responsibilities:

• Create and maintain project plans and track progress to ensure successful delivery of projects.
• Liaise internally with colleagues to ensure all quality standards are achieved.
• Maintain strong relationships with members of the client team.
• Produce insightful reports for clients to support the management of their programmes and events.
• Raise issues that may impact the RAID log
• Escalate risks to ensure appropriate action is taken to mitigate them.
• Deliver high levels of customer service to assist the wider sales team in developing strategic client relationships.

Key Skills / Experience Required:

• Great Microsoft Office - including Excel using vlook up, pivot tables highly desirable
• Experience within a highly client-centric environment, servicing a wide range of offerings
• Working to tight deadlines with high levels of accuracy
• Experience of implementing improvements to business process
• Experience in offering solutions to more complex queries

#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring

About QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.

Down time:
Taking time for ourselves is so important these days, which is why we dedicate some of our benefits to support your health and wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. 

How we'll help with finance matters:

In addition to pension, group income protection and life insurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme. 

Personal growth:
Learning and opportunity is at the core of what we do - and that applies to you too! 
You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics.  

Our people:
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a career, we welcome you and the alternative perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The Inclusive Top 50 UK Employers List are a testament to this. 

We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. 

If this is what you're looking for, here are the next steps: 
Hit the apply button and register on our QA website to fill out our quick and easy application form. If you'd like to hear more about the role you can find me on LinkedIn - or email me: - happy to help!

Proud member of the Disability Confident employer scheme

Role: Senior Service Delivery Specialist (Project Co-Ordinator)
Fixed Term Contract 12 months initial (FTC)
Location: Cheltenham - commutable

In this role you will act as the first point of contact and providing high quality support to specified clients. Your focus will be to co-ordinate internal resources to ensure key tasks are delivered in line with required learning outcomes and in accordance with contract terms.

Key Responsibilities:
Create and maintain project plans and track progress to ensure successful delivery of projects.
Liaise internally with colleagues to ensure all quality standards are achieved.
Maintain strong relationships with members of the client team.
Produce insightful reports for clients to support the management of their programmes and events.
Raise issues that may impact the RAID log
Escalate risks to ensure appropriate action is taken to mitigate them.
Deliver high levels of customer service to assist the wider sales team in developing strategic client relationships.

Key Skills / Experience Required:
Great Microsoft Office - including Excel using vlook up, pivot tables highly desirable
Experience within a highly client-centric environment, servicing a wide range of offerings
Working to tight deadlines with high levels of accuracy
Experience of implementing improvements to business process
Experience in offering solutions to more complex queries

#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring

About QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.

Down time:
Taking time for ourselves is so important these days, which is why we dedicate some of our benefits to support your health and wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. 

How we'll help with finance matters:
In addition to pension, group income protection and life insurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme. 

Personal growth:
Learning and opportunity is at the core of what we do - and that applies to you too! 
You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics.  

Our people:
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a career, we welcome you and the alternative perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The Inclusive Top 50 UK Employers List are a testament to this. 
  
We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. 

If this is what you're looking for, here are the next steps: 
Hit the apply button and register on our QA website to fill out our quick and easy application form. If you'd like to hear more about the role you can find me on LinkedIn - or email me: - happy to help!

Proud member of the Disability Confident employer scheme

• Manage right to work checks for new starters, ensuring satisfactory documentation has been provided and if necessary case manage until relevant documentation has been provided.
• Manage DBS, professional registration/qualification and segment specific checks for new starters, ensuring necessary paperwork is actioned and processed.
• Provide a helpful, responsive and customer-friendly compliance service to PeopleCentre Customers, in line with agreed timeframes.
• Case manage compliance requests from employees and line managers until resolution ensuring service tickets are updated on PeopleCentre query management system.
• Maintain compliance records, ensuring both manual and electronic records are up to date.
• Liaise with employees, line managers and other departments in order to obtain necessary information to meet requirements of compliance service requests
• Escalate any serious issues of non-compliance with potential business or legal risk to Compliance Specialist or, in absence of Compliance Specialist, to a member of ER Services Team

• Awareness of compliance processes and matters surrounding eligibility to work in the UK, DBS, security clearance etc.
• Committed to providing a friendly and responsive customer service
• Ability to identify situations which could result in potential customer complaints
• Well organised with ability to work to tight deadlines
• Strong understanding and respect for confidentiality
• Strong written and verbal communication skills
• Accurate keyboard and data entry skills
• Maintains a professional conduct at all times, remaining calm and in control.
• Excellent telephone manner.
• Ability to work cooperatively within a team and on own initiative
• Customer service focussed
• Proficient user of Microsoft Office programmes

• Some generalist HR experience, with working knowledge of theory and best practice HR policy
• Experience of working in a HR Shared Service Centre or busy modern HR department
• Experience of working in a team environment
• Understanding of HR processes, policies and procedures
• Experience of using SAP HR / CSM system

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company