We have a fantastic opportunity to join our award winning team here at eStar as Head of Workshop Control, based in our Mercedes-Benz dealership located in Deeside!

This is an important role within the service team and is responsible for controlling the flow of work through the workshop to maximise its utilisation and ensure that Technicians are working efficiently.

We are looking for someone with a technical background, strong organisation skills and a proactive approach to ensure the smooth running of the workshop.

Package Details:

£35,000 - £38,500, depending on experience
Based onsite in Deeside
42.50 hours per week, Monday - Friday, 07:30 - 17:00
23 days’ holiday each year plus bank holidays
Permanent
Bonus scheme

Benefits:

Additional leave
Bereavement leave
Company events
Company pension
Cycle to work scheme
Discounted car scheme
Discounted gym membership
Enhanced maternity leave
Enhanced paternity leave
Free on-site parking
Long service awards
Paid volunteer time
Referral programme
Sick pay

Key Purpose of the Job:

To control the flow of work through the workshop to maximise its utilisation and ensure that technicians are working efficiently
To ensure that all company policies and procedures applicable to their area of responsibility are adhered to at all times

Accountabilities:

Receive job cards from service reception, pre-time each job and allocate work to Technicians

Obtain authorisation for any additional work required either through service reception or by direct contact with customer

Ensure that all warranty items are identified for each job and that parts replaced are labelled, appropriate documentation completed and passed for action

Receive job cards for completed jobs ensuring that work has been completed correctly; time completed jobs so that job costing can be completed, and ensuring all warranty items are highlighted and all associated documentation is completed

Arrange for customer to be informed that vehicle has been completed

Ensure that the image and levels of customer service within the department is in line with Company standards

Schedule all PDI and used car preparation to ensure that sales department requirements are met

Ensure that all special tools and equipment are kept in good order and that repair requirements are addressed

Ensure that the workshop is kept clean and tidy at all times

Ensure that all customer complaints are dealt with both speedily and effectively

Supervision of the team to ensure that designated duties are performed correctly, highlighting any improvement areas to their immediate supervisor

Identify training requirements for workshop team and Technical Specialists

Ensure that within their area of operation all Company and Trade Associations policies, procedures and minimum standards are met and that all statutory requirements including trading standards, vehicle and consumer legislation, fire, health and safety etc. are adhered to

Handle all internal and external customers and suppliers with courtesy and ensure the Mercedes-Benz experience is delivered to all contacts at all times

Skills and Competencies Required:

Previous experience as a Senior Technician
Strong technical background
Full understanding of Standard Text Times and Warranty procedures
Enthusiasm to deliver the Mercedes Benz customer experience
Strong administration skills
Strong organisation skills
Ability to work effectively within a team environment
Flexible approach to work and adaptable to thrive in a changing environment
IT literate

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

***TELECOMMUTE: This position will work from home 5 days a week. Eligible for the state of Oklahoma ONLY. Candidate will have to pass a WFH speed test.***

*Out of state applications will not be considered.*

This position is responsible for facilitating clinical quality improvement projects and evaluation of Provider/Provider Group compliance with clinical practice guidelines. This role will consult with Medical Groups, physicians, providers, and other resources to assess, plan, facilitate implement, coordinate, monitor and evaluate options and services required to meet clinical quality improvement project objectives.

JOB REQUIREMENTS:

• Registered Nurse (RN), LPN, LVN, Physician's Assistant OR MSW (Master of Social Work)/LCSW (Licensed Clinical Social Worker) or other BH licensure with current, unrestricted license to practice in the state of operations OR Respiratory Therapist with master’s level or above degree
• Medical specialty certification (Certified Professional in Healthcare Quality (CPHQ) or Diabetic Education) OR Bachelor Degree in medical field such as Nursing, Health Care Administration.
• 3 years clinical practice experience.
• 2 years' experience in health insurance or managed care.
• 2 years quality improvement and/or project management experience.
• Experience conducting presentations for member and/or provider training.
• Current unrestricted  driver’s license.
• Ability to travel including overnight stays.
• Verbal and written communications skills.
• Data analysis experience.
• PC proficiency to include Word, Excel, and PowerPoint.

PREFERRED EXPERIENCE:

• Licenses Nurse with HEDIS experience HIGHLY PREFERRED
• Health plan QI (qualify improvement) HIGHLY PREFERRED
• HEDIS audit experience.
• Familiarity with EMR (electronic medical record) and Inovalon (HEDIS software)

We encourage people of all backgrounds and experiences to apply.

Even if you don’t think you are a perfect fit, apply anyway - you might have qualifications we haven’t even thought of yet.

*Sponsorship will not be provided for this role.*

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Department/Unit:

Perinatal Outreach Ctr

Work Shift:

Day (United States of America)

As the designated Level IV northeastern New York (NENY) Regional Perinatal Center (RPC), Albany Medical Center provides transport and consultation services to all birthing hospitals in a 25-county area of northeastern New York and western New England, and is responsible to provide quality oversight to each affiliate hospital within the region. The RN Regional Quality Specialist works collaboratively with the RPC team and each hospital team to support quality improvement and improve maternal and neonatal outcomes for birthing families.

Salary range: $65,057.00-107,343.00 annually

• Works with Perinatal Outreach team to provide quality oversight to regional affiliate hospitals. Works with affiliate hospital medical, nursing, and quality management staff to identify, develop, and implement perinatal quality improvement initiatives.
• Participates with Perinatal Outreach team in site visit process to affiliate hospitals. Responsibilities include maternal and neonatal case review/preparation, assisting with agenda development, shared facilitation of agenda, identification of opportunities, and follow-up correspondence/support.
• Works with obstetrical and neonatal medical and nursing staff at the RPC to follow maternal and neonatal transports admitted to RPC. Assist with communication to referring obstetrician/pediatrician on status of patient as needed. Assures follow-up and closure of all referrals and issues.
• Serves as a resource to affiliate hospitals and community programs on issues related to perinatal clinical policy/protocol, perinatal quality improvement, and perinatal data. Collaborates with CNS-NPs in Obstetrics and Neonatology at the RPC to support these needs.
• Works with Perinatal Outreach team, including Regional Data Coordinator, in perinatal data review, analysis, and presentation. Serves as a resource/support to RPC staff and regional committees that review and use perinatal data. 
• Works/collaborates to support Quality Assurance/Quality Improvement activities and needs of Albany Medical Center as RPC and is a member of related internal quality improvement teams.
• Works with Perinatal Outreach team to identify perinatal educational needs in the region and serves as a resource/support in developing regional educational plan/programs.
• Collaborates with other professional state and local perinatal programs and associations, representing Albany Medical Center and the region. 
• Coordinator for Albany Med childbirth education classes.

Qualifications:

Registered Nurse with clinical experience in Obstetric and/or Neonatal Nursing required. Masters degree preferred, bachelor's degree required. Hybrid eligible after orientation period.

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Start the day excited to make a difference…end the day knowing you did.  Come join our team.

Job Summary:

The Disease Specific Navigator coordinates the care of, and provides education to, defined patient populations to ensure evidence-based clinical care, promote patient self-management, and achieve optimal clinical outcomes. This position participates in and supports process improvement initiatives to achieve evidence-based care and organizational goals. The Disease Specific Navigator collaborates with clinical leadership and healthcare providers across the care continuum to ensure patient and program needs are met.

Essential Functions & Responsibilities:

• Coordinates the care of the inpatient to include:

  i)Identification of patient/family readmission risk factors and barriers to care ii)Adherence to evidence-based clinical guidelines

  iii)Resource utilization

  iv)Development of an individualized plan of care to include appropriate referrals v)Development of a transitional/post-discharge plan of care to reduce risk of readmission

  vi)Communication of relevant patient and plan of care information across the care continuum

• Supports Inpatient to Outpatient medication reconciliation.

• Facilitates fluid transfer of care from Inpatient to Outpatient providers/navigators.

• Provides/reinforces disease-specific education to patients, families, and caregivers to support patient self-management and achieve optimal clinical outcomes.

• Participates in disease specific meetings, eg, Readmission, Mortality.

• Analyzes and identifies readmission trends through chart review, patient/family interview and staff engagement, and develops processes to reduce readmission.

• Collaborates with leaders, physicians, nurses, allied health professionals, and support staff across the care continuum to ensure disease-specific patient and program needs are met and facilitates improvement of outcomes.

• Develops and implements protocol and processes to support provision of evidence-based care in a defined patient population.

• Develops disease-specific educational material and trains Associates involved in the care of defined patient population.

• Actively participates in meetings and other care initiatives that support management of defined patient population.

• Participates in regulatory reviews, as requested, to support hospital survey and/or disease-specific certifications.

• Maintains competency of current evidence-based clinical guidelines for care of defined patient population through avenues such as self-education, attendance of conferences and participation in local/national networks.

• Performs other duties as assign.

Qualifications:

• Registered Nurse licensed to practice in the state of Virginia OR Licensed Respiratory Care Practitioner in good standing with the Commonwealth of Virginia is required.
• Associates Degree in Nursing OR Respiratory Care is required. Bachelors Degree in Nursing or Respiratory Care is preferred.
• Minimum of five years clinical experience in acute care or ambulatory care setting
• Experience with the defined patient population required.  This includes the ability to design educational tools and conduct educational sessions with patients and nursing staff.
• Experience in case management (or CCM certification), discharge planning, home care and/or utilization management is preferred.
• Experience with electronic health records and computer proficiency with applications such as MS Word, Excel, and Access is preferred.
• Demonstrated ability to work collaboratively with physicians and other healthcare providers in a professional manner.
• Strong assessment, verbal and written communication skills, and organizational/time management skills.
• Must be able to work autonomously, prioritize daily tasks and caseload activities to meet patient needs and turnaround times.
• Must be comfortable with process changes and able to reprioritize goals.
• Must possess solid listening skills and empathetic personality and demonstrate ability to utilize intuitive skills to engage diverse patient populations.

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Department/Unit:

Operating Room

Work Shift:

Evening (United States of America)

The Perioperative RN Coordinator - Control Desk reports to the Nurse Manager and holds a key leadership position within the division. This nurse must have strong leadership and communication skills in order to maintain a safe and caring environment that supports excellence in clinical practice and customer service. This individual serves as a unit-based leader and acts as a liaison to clinical staff, physicians, support staff, and others involved in promoting positive patient outcomes across the continuum.

Three Twelve Hour Shifts Available for this position.

Hourly Range: $34.40 - $56.76

Ensures the provision of adequate and appropriate clinical assignments for a specific specialty. Acts as a resource for staff assistance to meet critical needs, augment staffing, and responds to emergencies when all available resources are utilized. Collaborates with nursing supervision and leadership to ensure patient flow and throughput. Facilitates the daily schedule with Anesthesia floor coordinator on an ongoing basis.

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.