General Administrative Duties Oversee the validation of RTT patient pathways with both the surgical and medical modalities, to support delivery of waiting time compliance. Ensure relevant SOPs and processes are developed within the Data Quality team, to support reliability and access of data across the directorate. Plan and organise your workload to ensure deadlines and objectives are met. Deal with correspondence (e-mails, letters, phone calls) as required by the service, taking action or drafting brief responses when appropriate. Demonstrate good attention to detail and the ability to produce accurate data sets and reports as required. Act as a primary point of contact within the directorate in relation to RTT performance issues, liaising and escalating to the Service Manager where appropriate for support. Be responsible for providing and receiving both complex and sensitive information in collaboration with a number of internal and external parties at all levels, as required within the service Support the Data Quality team at Unipart House in ensuring consistent and robust administrative cover across both the service Data and Performance Management Take a lead role in data quality management of the service, including EPR worklists, RTT pathway validation and lost-to-follow-up Manage access control and security of the IT systems within ophthalmology, in collaboration with other Team Leaders in the service. Regularly export and review the long-waiting patient pathways within the service, to ensure we are tracking the priority patients, to be compliant with waiting-time targets as defined by NHSE. Optimise the coordination of all data management and processing activities and to provide updates and training to the team where necessary. Produce data summaries and custom data exports at the request of the leads, using ORBIT+ where appropriate Ensure compliance with Data Protection Act across the team and act as a role model in relation to this Contribute to the development and update of databases and maintain filing systems, to manage the storage and access of data. Ensure that data is available and up to date for any meetings related to the Failsafe team and attend related meetings to convey the relevant information To support and facilitate audits where appropriate, liaising with clinical and administrative staff to ensure the availability of reliable data To act as a central support resource in relation to data across the service To be responsible for proposing and implementing changes to practice and processes within this area, contributing towards ongoing service development and potential efficiencies Human Resources Provide line management and supervision for the RTT Validation and Failsafe Officers based at Unipart House Work with the Directorate Management Team to manage the recruitment and selection processes, and the training, of administrative staff across the Directorate. Maintain a good working knowledge of Trust HR policies including, but not limited to, performance management, sickness absence management and disciplinary procedures. Identify and act upon concerns in line with the above policies, working closely with the divisional HR team. Ensure that day to day administration cover is in place to support the departments; this will include the effective monitoring and management of annual leave and sickness to ensure appropriate levels of cover are maintained. Undertake annual appraisals, setting objectives and taking responsibility for ongoing review and compliance with these. Ensure compliance with statutory and mandatory training across the administrative team. Act as an inspirational role model to the team, demonstrating the Trust values at all times. General Report incidents using the Trust Incident reporting system and support the investigation, review and learning from incidents. Investigate and co-ordinate responses to informal and formal patient complaints. Ensure that patient experience and quality of care is considered at all times. Using the e-procurement programme, be responsible for ordering, delivery and returning of any items, ensuring that invoices are process in line with Trust policy. Source and order specialist equipment as needed for the team

Quality Manager

We are currently recruiting for a Quality Manager to join a leading Tier 1 contractor based in Oxfordshire. This opportunity comes with a fantastic opportunity to work om one of the biggest civil engineering projects in the UK and be a part of their Major Projects team.

About the role of Quality Manager

The role of the Quality Manager will be to provide support to both the site team and senior management team of the project, whilst maintaining the business standards across sites. This opportunity will be to work on one of the biggest and most complex infrastructure projects in the UK.

Responsibilities for Quality Manager

• Conduct external audits and quality audits with suppliers and subcontractors.
• Deliver Quality assurance training across sites.
• Collaborating closely with the client achieving their quality standards.

Requirements for Quality Manager

• Strong understanding of ISO standards and regulation changes
• An understanding of integrated Management systems
• Previous experience conducting site investigations.

This opportunity to be a part of one of the UK's leading tier 1 Civils contractor and be exposed to some of the UK's most technical civils and infrastructure projects including highways, rail, & aviation schemes up to £800M

What we offer for a Quality Manager

• Competitive salary ranging from £50,000 to £65,000.
• Company car/ car allowance
• Seven percent pension scheme
• Private health care
• And more

If you want to hear more about this Quality Manager role please apply with an up-to-date copy of your CV or contact Claire Spiers in our Southampton Office on 07749578588.

We have an exciting opportunity for a Quality Assurance Manager to join a leading Tier 1 contractor as Major Project Quality Assurance Manager to join one of the biggest construction schemes in the UK.

Using your previous experience within a similar role, you will be responsible for:

• The management of project systems.
• Ensured standards are compliant with ISO9001, 14001, 45001 and 44001.
• Conduct external's audits within the business.
• Lead and support a team of Quality Auditors and supporting their career progression and development.
• Attend Client meetings, representing the business and their standards.
• Produce reports containing quality metrics.

The ideal candidate will preferably come from a Tier 1 background, with experience working on schemes circa £100M. A strong understanding of integrated management systems and ISO standards. The nature of this role will require an ambitious, driven and problem solving approach as you will reporting in directly to the project director.

My client is prepared to offer a comprehensive salary and benefits package to reflect the scope of work, project, responsibility and level of this role. For more information, please contact Claire Spiers at Fawkes & Reece on 07749578588 or email cspiers@fr-group.co.uk.

Please refer to the job description and person specification for further details and information regarding this role SCW is committed to our process of redeployment of at-risk members of our existing workforce to new roles. As such, all job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

A leading manufacturing firm in North Oxford are looking for an Aviation Safety and Quality Manager who will be responsible for the efficient and effective management of Aviation Safety and Quality Departments across the organisation.

The role requires occasional travel within the UK and worldwide locations and security clearance.

Main responsibilities

The Aviation Safety and Quality Manager is responsible for management of the Company's Aviation Safety and Quality Department including:

• Liaising with the UK CAA, BCAR, EASA, FAA and Military Regulators.
• Overseeing the Design, Production, Maintenance, Training and CAMO Approvals (21J,21G, 145, 147 and Part CAMO, BCAR and Military equivalents).
• Managing the Quality Management System (ISO 9001, EN9100, 9110, 9120 and AQAP 2110, ISO 14001, ISO 45001).
• To develop, deliver and maintain a risk-based audit program to cover all regulatory requirements in the required period, carried out as planned and on time, to show full compliance with the regulations.
• To ensure non-conformities and non-compliances are addressed in a timely manner by the relevant departments and the verifying of corrective actions.
• To ensure that the assessment of sub-contractor and contracting companies is conducted and acted upon.
• To ensure that the assessment of all suppliers is conducted and acted upon.
• To ensure the notifying the Accountable Manager of any discrepancies, regulatory changes, quality escapes, notifiable findings that affect is communicated in a timely manner.
• To ensure the records of training and experience of maintenance, pilots and design employees are maintained and the issuing and control of authorisations is carried out correctly.
• To ensure the amending and monitoring of the Quality Manual, expositions, handbooks and procedures is carried out and meets the required level of compliance with the appropriate regulations.
• To control and maintain the Company document control system.
• To ensure that audits carried out by customers and NAA regulators prove a high level of compliance and findings are addressed within the prescribed time requirements.
• The Quality Manager is responsible for a team of Quality Auditors who are delegated responsibilities and are competent and appropriately authorised.

Knowledge and Skills

Essential

• It is a requirement for the role that all applicants must have a considerable amount of experience within the aviation industry - specifically in aircraft Design, Production and Maintenance.
• Extensive experience as Form 4 holder Quality Manager, previously accepted by UK CAA.
• Good knowledge of Civil and Military Aviation, Design, Production & Maintenance, with a greater than standard knowledge of the regulations, and in addition the ISO 9100 suite.
• Attention to detail with an investigative and enquiring mind-set.
• Lead Auditor trained and a comprehensive track record in successful delivery.
• Knowledge of budget and financial planning.
• Proven track record of managing a team.

Desirable

• The ability to change approach and the ability to offer alternative solutions and a general sense of optimism.

Education, Qualifications or Training

Essential

• Educated to GCSE level in English, Maths, Science and/or a recognised engineering Qualification (HNC etc.).
• Qualifications in Aviation Safety and Quality (Quality Diploma or similar).
• Formal civil and military regulatory training (UKCAA/ EASA 145, Part CAMO, Part 21J & 21G, Part 147, Aviation Safety (SMS)and military equivalents).
• Maintenance error investigative techniques.
• Full UK driving licence.

Desirable

• Formal People Management Qualification
• Computer skills courses (Google Suite, Envision, SAP, etc.)

About you

• A proven leader within quality with a track record of developing and implementing successful strategic quality improvement initiatives.
• Can communicate sensitively over difficult issues.
• Negotiating skills.
• Ability to influence decision making process across all levels while being solution-focused.
• Have the ability to developing constructive and cooperative working relationships with others and maintaining them over time.

• Due to the nature of this position, you will require DBS Security Clearance and be eligible for SC clearance
• Applicants must meet any/all requirements of Export Compliance Regulations

They offer a competitive salary plus excellent benefits. The working hours are Monday - Friday 8.30am - 5.00pm, possible hybrid working so you need to live in Oxfordshire and drive.

Benefits offered:

• Private Medical Insurance (Bupa) - single cover for employees paid by the company
• 25 days holiday rising to 29
• Pension: Company contributes 6%, employee 4% basic
• Share Incentive at company discretion.
• Success Share, Discretionary Group bonus scheme (conditions apply)
• Bikes to Work (up to £3,000) (employee purchase scheme)
• Technology (employee purchase scheme)
• Mydrive (employee car purchase scheme)
• Den-Plan (employee purchase scheme)
• Health-care Cash Scheme
• Personal Accident Insurance (employee purchase scheme)
• Health Assessments
• Travel Insurance
• Financial/Legal Advice (eg, Will-writing; Lasting Power of Attorney)

Oxford University Hospitals NHS Foundation Trust (OUHFT) is made up of four hospitals - the John Radcliffe Hospital (which includes the Children’s Hospital, Eye Hospital, Heart Centre and Women’s Centre), the Churchill Hospital and the Nuffield Orthopaedic Centre, all located in Oxford, and the Horton General Hospital in Banbury, North Oxfordshire.

We have an exciting opportunity to work for OUHFT as the Head of Integrated Quality Improvement. This is a key strategic role where you will provide visible leadership, and be responsible for leading and driving the development and delivery of the Integrated Quality Improvement Programme across the organisation.

Working to the Director of Clinical Services, the successful candidate will also be responsible for the design, development and delivery of a Trust-wide education programme on quality improvement methodologies. You will work at the heart of a complex set of relationships and accountabilities and will be expected to develop strong collaborative relationships across the organisation and local health and social care systems.

The successful candidate will lead the Integrated Quality Improvement Team, ensuring that quality improvement facilitation and project support is provided to build a continuous improvement culture.



Our collaboration with the University of Oxford and Oxford Brookes University underpins the excellence of the care that is provided to patients, from the delivery of high-quality research, bringing innovation from the laboratory bench to the bedside, to the delivery of high-quality education and training of doctors, nurses, allied health and other professional staff.

The main duties of the role include:
• Leading and driving the development and delivery of the Integrated Quality Improvement Programme
• Coach and lead senior managers across the Trust to oversee and ensure the delivery of the Integrated Quality Improvement Programme
• Provide leadership on the development of a strategic, Trust-wide approach to continuous improvement
• Provide expertise to clinical divisions to help them ensure appropriate services are in place to secure the delivery of strategic and operational service objectives and standards


This advert closes on Monday 8 Apr 2024

Proud member of the Disability Confident employer scheme

ISO Compliance Manager required to be responsible for implementing, maintaining and delivering quality and compliance.

You will have a technical, manufacturing or engineering background and experience in a quality or compliance role relating to standards in medical devices both in the UK and the EU. Ideally with high tech design and manufacturing.

ISO13485, MDD, MDR experience and understanding of medical devices is essential.

Role responsibilities

Maintaining ISO-9001 and ISO-13485 Quality Manuals, procedures and related documentation.

Understanding of the MDD and MDR regulations.

Liaison and management of Notified Body audits.

Management and data provision to provide customers with compliance certification relating to various international requirements such as Li-Po & Li-Ion battery compliance, RoHS, Conflict Minerals, TSA, FDA, CE, Certificates of Origin.

Management of internal records relating to compliance and quality throughout the design/production/manufacturing process.