Total 138 Manager level Quality Assurance / Control job vacancies in Greater London, CR8 1DG

You will oversee the team responsible for providing the revenues and benefits databases

You will be responsible for the monitoring, and the extraction and completion of all government returns for the Revenues & Benefit Service.

You are responsible for the Council’s statutory subsidy reporting requirements and to monitor and proactively manage expenditure, and safeguard and maximise housing benefit subsidy.

You will be responsible for the existing outsourced contract management, forming good working relationships with any third party appointed, and to assist in the completion of Government Returns, in monitoring performance in relation to expenditure for Revenues & Benefits.

This is a full time role on a Temporary basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.

Join us as a Compliance Communications Manager

• This is an exciting opportunity which will give you the chance to use both your compliance knowledge as well as your creativity and communication skills
• You’ll deliver communications for the Compliance function, in-line with the bank’s policy and governance
• It’s a role which will see you working closely with senior managers, setting the tone from the top

What you'll do

In this key role, you’ll be designing and delivering a Compliance communications plan, in-line with business objectives and strategy. You’ll deliver internal compliance related communications, employee events and townhalls, all the while leveraging support and advice when applicable. We’ll also look to you to collaborate with other teams, such as C&I and Group Communications, and act as a valued and trusted strategic partner to the senior managers.

Additionally, you’ll be:

• Assisting in the creation of a strategic narrative and plans that support NatWest Markets' overall strategy and connect to the priorities of Compliance
• Identifying key compliance communications priorities through the provision of diagnostic, analysis and decision support
• Reacting to Compliance communications needs as required, providing sound advice, effective solutions and optimal channel selection to deliver the desired outcome
• Driving and drafting compliance content as part of the execution of the wider compliance plan
• Advising on the most appropriate metrics to measure the effectiveness of communications beyond engagement or click rates
• Contracting third party suppliers and managing the costs and services required effectively
• Establishing and deploying robust compliance communications frameworks which meet the strategic needs of the bank

The skills you'll need

We’re looking for someone with a good understanding of compliance risks as well as excellent communications, networking and influencing skills, at a senior level. Additionally, we’ll expect you to have strong project management experience, and experience of managing multiple stakeholders.

You’ll also need:

• Good understanding of compliance and conduct risk and the compliance regulatory environment
• Good working knowledge of different communications tools (e.g. Poppulo), channels and formats that can be deployed
• Excellent creative and innovative skills
• Excellent communication skills
• A structured and systematic approach to documenting processes and evidencing that communications have been scoped, drafted and measured for effectiveness in line with agreed processes

Join us an Electronic Trading Risk & Control Manager

• We're looking for someone with a commercial and strategic mindset to advise business and technology leads on the mitigation of electronic trading risks
• You’ll be running and improving our three electronic trading control life cycles; algorithm, automated control, and electronic platform
• It’s a chance to work with a variety of stakeholders, giving you a platform to raise your network and career profile across the business

What you'll do

This role will see you providing electronic trading risk expertise to enhance our global risk and control framework. We’ll look to you to review and assess our adherence to the relevant electronic trading policies, and assist with administering the electronic trading governance structure.

Your other key responsibilities will include:

• Investigating and responding to electronic trading risk issues, internal reviews and regulatory inquiries
• Performing independent real time monitoring of algorithmic trading activity
• Assessing existing automated controls for established and emerging risks, identifying gap and weaknesses in the control environment
• Delivering regulatory remediation in the electronic trading space
• Identifying and mitigating non-market risks inherent in the electronic trading businesses
• Collaborating with business risk managers to deliver the risk and control agenda for the business

The skills you'll need

To succeed in this role, you’ll need operational experience in an electronic trading business together with knowledge of financial services businesses, including investment banking. We’d also like you to hold a Science, Technology, Engineering or Mathematics degree, or appropriate analytical qualifications.

You’ll also need:

• Knowledge of financial services risk and control at different levels of an organisation
• A clear track record of delivery and the ability to work to deadlines and adapt to changing priorities
• The ability to think strategically and to develop targeted and intelligent solutions which are appropriate for the business

A Vacancy at Moorfields Eye Hospital NHS Foundation Trust.


Previous Applicants Need Not Apply

Moorfields is a leading national and international Trust providing high quality services to patients in partnership with other providers at a number of locations. The Trust has invested in its comprehensive approach to governance to match its ambition to improve eye care. The newly created post of Information Governance Manager for Research and Compliance joins a dynamic team supporting the Head of Information Governance to deliver great IG performance across clinical care, research, and education.

This is a great opportunity to develop your career by joining a world leading care provider with a record of innovation and teaching. The successful candidate will be a team player with a track record of best practice IG delivery in a care provider or research environment, and will be able to demonstrate how good IG compliance supports care now and in the future

The IG Managerfor Research and Compliance willsupport colleagues at all levels tofacilitatechange as part of the Trust’s ambition to use data efficientlyand effectively supporting strategicinnovationtodeliverclinicaltransformationin the short,mediumand long terms. Workingwithpartnersinthe UKand beyond, the post holder will be supported to develop in role and contribute to wider developments at Trust and in collaboration with providersand other stakeholdersin the care system. The IG team is based at CityRoad, butwill move to the St Pancras site in time.

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.


• Coordinate and manage IG operations in support ofresearch,keeping the Head of IG, the DirectorforResearch,and the Chief Operating Officer for INSIGHT apprised ofoutcomesand escalating issues asappropriate.
• Provide expert and specialist IG advice andexpertiseon health research and related data access initiatives, developing high-quality,user-friendlyandaccurateguidance in a range of formats.
• Provideexpertiseand advice on research management and proposals (grant applications), including research ethics and data sharing/licensing and/or service agreements involving personal data,liaisingwith the Head of IG and Moorfields General Counsel whereappropriate.
• Manageinformation assetaccessionand informationsecurity reviews relating toresearch proposals, including Informationriskassessments,dataprotectionimpactassessments for new and existing research systems/processes/projects involving processing of data, ensuring that proposals are compliant and in the required format forapproval.
• Ensureresearch relatedpolicies, procedures and guidelines are compliant withdataprotection legislation andare implementedeffectivelyand efficientlyacross theresearch function.
• Assess and report on the discharge ofproceduresandprocessestoidentifygaps in current practice, and whererequiredmake recommendations.
• Work with themanagers andprincipleinvestigatorsto ensure the maintenance oftheir entries to theinformationasset register.
• Develop and providetailoredIG training and guidance forresearch colleagues.
• Investigate and report on IG complaints and incidents in line with Trust policy asrequired, particularly where theyare linkedto research.


• Coordinate, develop and reviewappropriate information-sharingprotocols that provide clarity of purpose and enable streamlining of information disclosure routes.
• Ensure theTrust iscompliant with legislative requirement for data sharing or licensing.
• Supportresearch leadershipwith the production of IG related data and reports, including for Moorfields Research Management Committee, Research Governance Committee, and for HDRUK purposes.
• Provide input to the Trust’s IG and corporate risk registers and reporting requirements.
• Manage the NHS Data Security and Protection Toolkit (DSPT)activity, including the collation and provision of evidence, and coordination of returns.
• Assist with DPA requests relating to research (including requests that overlap between the DPA and theFoIA) and respond to DPA complaints where necessary.
• Toassistthe Head of IG with IG Departmental work planning.This includes planning and coordinating specialist project advice and technical support,planningand coordinating specialist advice and guidance.
• There is an expectation that the postholder maybe responsible forcontractors/consultants hired to undertake a discrete piece of service work, and/or agency temporary staff.
• Monitor andsupport internal and managementauditof researchprocesses toidentifyIGgaps or weaknesses in current practices or systems.Ensure all recommendationsare implementedto deliver an improvement intheresearch functiondelivery.
• Provide leadership for, andtheIG elementofresearch governancegroups, ensuring terms of references are up to date and aligned with other governance structures at the Trust
• Manage,supportand developtheInformation Compliance Officer.
• AttendexternalInformation Governance andResearchForums to develop strong and productive relationships with Information Governance leads in other NHS organisations and with wider stakeholders and to help influence the national policy agenda on Information Governance.




This advert closes on Friday 8 Nov 2024

Coordinate and manage IG operations in support of research, keeping the Head of IG, the Director for Research, and the Chief Operating Officer for INSIGHT apprised of outcomes and escalating issues as appropriate. Provide expert and specialist IG advice and expertise on health research and related data access initiatives, developing high-quality, user-friendly and accurate guidance in a range of formats. Provide expertise and advice on research management and proposals (grant applications), including research ethics and data sharing/licensing and/or service agreements involving personal data, liaising with the Head of IG and Moorfields General Counsel where appropriate. Manage information asset accession and information security reviews relating to research proposals, including Information risk assessments, data protection impact assessments for new and existing research systems/processes/projects involving processing of data, ensuring that proposals are compliant and in the required format for approval. Ensure research related policies, procedures and guidelines are compliant with data protection legislation and are implemented effectively and efficiently across the research function. Assess and report on the discharge of procedures and processes to identify gaps in current practice, and where required make recommendations. Work with the managers and principle investigators to ensure the maintenance of their entries to the information asset register. Develop and provide tailored IG training and guidance for research colleagues. Investigate and report on IG complaints and incidents in line with Trust policy as required, particularly where they are linked to research. Coordinate, develop and review appropriate information-sharing protocols that provide clarity of purpose and enable streamlining of information disclosure routes. Ensure the Trust is compliant with legislative requirement for data sharing or licensing. Support research leadership with the production of IG related data and reports, including for Moorfields Research Management Committee, Research Governance Committee, and for HDRUK purposes. Provide input to the Trusts IG and corporate risk registers and reporting requirements. Manage the NHS Data Security and Protection Toolkit (DSPT) activity, including the collation and provision of evidence, and coordination of returns. Assist with DPA requests relating to research (including requests that overlap between the DPA and the FoIA) and respond to DPA complaints where necessary. To assist the Head of IG with IG Departmental work planning. This includes planning and coordinating specialist project advice and technical support, planning and coordinating specialist advice and guidance. There is an expectation that the postholder may be responsible for contractors/consultants hired to undertake a discrete piece of service work, and/or agency temporary staff. Monitor and support internal and management audit of research processes to identify IG gaps or weaknesses in current practices or systems. Ensure all recommendations are implemented to deliver an improvement in the research function delivery. Provide leadership for, and the IG element of research governance groups, ensuring terms of references are up to date and aligned with other governance structures at the Trust Manage, support and develop the Information Compliance Officer. Attend external Information Governance and Research Forums to develop strong and productive relationships with Information Governance leads in other NHS organisations and with wider stakeholders and to help influence the national policy agenda on Information Governance.

Information Assurance Security Manager / Rochdale / Hybrid / 60k - 70k

Support the company in delivering information security and data protection services to company and our customers.

Specific duties

• Assessing, approving, and advising on all information assurance and security matters for Agilisys and our clients.

• Implementing, maintaining, and providing subject matter expertise on information security management processes to ISO 27001.

• Implementing, maintaining, and providing subject matter expertise on multiple security standards, frameworks, and certifications applicable to the UK public sector.

• Performing risk management activities.

• Supporting security incident response for Agilisys and our clients.

• Working with project and programme teams to identify solutions to security challenges.

Compliance and Quality Assurance Manager for Regulated Service & Resources needed in East London

The rate is £36.05ph PAYE

This is a temporary role

The reference number is: RQ1398469

The successful candidate will be responsible for taking a proactive approach in overseeing Ofsted registration of supported accommodation providers as per The Supported Accommodation Regulation 2023 and quality assuring children’s placement/homes.

The role will monitor, and improving the standards of homes for children by undertaking quality assurance visits and ensuring accommodation providers we use are Ofsted Registered as per the above regulation and monitoring and improving the standards of homes for children and young people.

The post holder will ensure the highest quality of service delivery in terms of the care, support and health & safety within the homes our children reside in that meets Ofsted’s minimum quality standards.

The post holder will contribute in ensuring placement stability for children in our care, as well as ensuring all homes provider’s compliance documents and policies are gathered, reviewed and kept securely.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

What's involved with this role:

Interim Customer Care & Quality Manager

Reference no: CLA TCL 0009 6CEC / 1

Pay Rate: £25.48 per hour PAYE

37 Monday – Friday, normal working hours

This opening assignment is for 6 months

City: CROYDON, LONDON

Croydon office Tues/Wed/Thurs. Home working on Mon/Fr

Role would have a team leader reporting into the who has approx 9 direct reports who are the customer and quality exec who log the defects.

The role is the manager position to ensure the TL and team log and complete all defects in the agreed timescales and work collaboratively with the construction teams to escalate where needed for swift resolution. A strong manager who could pick it up quickly with strong transferable skills. They definitely need to be strong on CRM, excel and reporting.

Qualifications:

A degree in business administration or a related field is often required.

Knowledge:

Knowledge of defect management as they may struggle otherwise with knowing what is wrong with the process/team etc.

Experience:

Experience in customer service, management, or quality assurance can also be beneficial.

Skills & Abilities:

Excellent communication and leadership skills
Ability to analyse data and make decisions based on their findings.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us directly via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

ALD
1

Job Ref: CLA TCL 0009 6CEC / 1


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Supply Assurance Manager

Location: London

Contract: Temporary (2 month initial)

Rate: £32 Per Hour Umbrella (PAYE Inc. £28.69, PAYE Exc. £25.60)

Start date: ASAP

*Hybrid Working*

Contact: miraj.hussen@servicecare.org.uk

Job Description

Service Care Solutions is recruiting on behalf of a prominent local authority in London for a dedicated and skilled Supply Assurance Manager. This role will focus on managing the local authority's supply chain assurance, financial systems, and complex data analytics to support high-level operational production. The successful candidate will play a pivotal role in driving strategic decision-making, identifying cost efficiencies, and ensuring compliance with regulatory and governance standards. As a key contributor to community wealth-building initiatives, this role also involves delivering training, insights, and reports across procurement and supply functions to promote best practices and align with the authority's progressive procurement strategy.

Main responsibilities

• Conduct and manage supply chain assurance, financial systems analysis, and analytics for high-level operational production. Oversee data-driven insights and complex supply maintenance activities, flagging any operational concerns in a business partner approach.
• Generate, analyse, and present key metrics, performance indicators, and reports across procurement, contracts, risk assessments, and spend analysis. Ensure data is accurate, secure, and accessible, leveraging digital tools to present user-friendly insights for organisational stakeholders.
• Track budgets, spending, and variances while identifying opportunities for cost reduction and efficiency improvements. Support strategic decision-making through financial appraisals, savings analysis, and total cost of ownership evaluations.
• Ensure adherence to regulatory, legislative, and governance standards in supply management. Maintain compliance with data protection, confidentiality, and community-focused initiatives.
• Design and deliver guidance, training, and presentations for users on procurement and supply functions. Tailor materials to ensure alignment with governance, audit requirements, and organizational policies, promoting best practices across the procurement field.

Candidate Requirements

• Relevant qualification at Ofqual Level 5 (e.g., HND or higher) or equivalent professional accreditation. Desirable qualifications include personnel or project management certification from CMI, ILM, APM, or similar.
• Proven experience in financial management and e-invoicing systems within a large organisation, with hands-on work in supply assurance, analytics, and fraud management.
• Advanced skills in data analysis, dashboard creation, and managing systems/databases to drive innovation and support corporate objectives.
• Demonstrated success in managing dispersed teams, delivering complex projects on time, and motivating staff to achieve performance targets.
• Strong ability to address and resolve complex issues diplomatically, ensuring policy implementation and effective communication with stakeholders.

If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Customer Care & Quality Manager needed in Croydon

The rate is £25.48ph PAYE

This is a temporary role

The reference number is: 0009 6CEC / 1

The successful candidate will lead and manage the Customer Care & Quality Team responsible for logging all defects and ensuring correct policies, procedures and requirements are in place to ensure the best quality new home for customers at the point of handover from delivery.

The role is responsible for benchmark snagging and handover standards, working closely with key stakeholders to ensure the standards are met and defects resolved in a timely manner. What we are looking for: Ideal candidate will have experience delivering excellent customer service in a customer focused organisation. We are looking for someone with great attention to detail, comfortable with working in a fast paced environment and proven ability to lead and manage a high performing team.

Key Responsibilities:

• Manage the team of Customer Care & Quality Executives ensuring KPIs, objectives and targets are met
• Work closely with Delivery Team to ensure contractors are being managed to complete works within the agreed timescales
• Motivate, inspire, coach and develop individuals to achieve outstanding performance through personal leadership style and behaviour
• Responsible for setting and documenting the handover Standards agreed in the Employer Requirements and working with
• Delivery to ensure these are met

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

Supply Assurance Manager needed in North London

The rate is £28.00ph PAYE

This is a temporary role

The reference number is: RQ1393530

The successful candidate will undertake day-to-day operational production management and upkeep supply assurance and insight work including financial systems, analytics and supply maintenance work of a more complex nature demonstrating your advanced level skills.

They should have the ability to operate processes and systems with a business partner approach, flagging concerns as necessary.

Activity will include, but is not limited to, commercial analysis and management information, demonstrating high level skills and creativity and imaginative thinking with proper consideration of governance, regulation and law across the breadth of specialist disciplines within the service and supporting the organisational need:

• Audit control lists, reports and actions, updating service management as needed
• Benchmarking and market research, presented and summarised qualitatively
• Business benefit realisation tracking and analysis
• Categorising, prioritising and assessing organisational needs, capabilities and gaps

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

Join our team!

We have a fantastic opportunity for an Allergen Compliance Manager to join us here at Elior!

Are you passionate about food safety and compliance? Join us, and be at the forefront of ensuring allergen safety across our sites. You'll lead audits, coach teams, and implement best practices to protect our customers and drive a culture where allergen management is a top priority. If you're ready to make a real impact in food service, we want to hear from you!

This is a field-based role with a requirement to be in the business, at our sites, 4 days a week - Company car/allowance provided

What you'll be doing...

In this new and important role, the focus will be on auditing and coaching the business on allergen best practices. This role will help elevate the importance the business places on the proactive management of allergens, drive compliance and awareness across the business, and develop a culture where allergen management and compliance is fundamental at all levels.

Key Responsibilities

• Carry out regular audits/spot checks of allergen activities (menu development through to service to customer) with our Site Managers. As necessary write an action plan and implement immediate corrective actions. Report back to Operational Directors. Follow up and ensure that action plans are completed and closed out.
• Carry our site-based coaching on allergen best practices where site audit findings are below Company standards.
• Ensure there is a site allergen Self-Assessment Process in place, that self-assessments are carried out, and that we drive 100% completion and greater awareness and ownership.
• Feedback to central teams (Safety & Wellbeing / Food Team) on what works/does not work from an allergen management/policy perspective in our sites, so working practises can be adapted and improved.
• Review monthly training compliance data, and discuss with operational teams to drive completion rates across the business.
• Develop a monthly reporting framework on allergen practices across the business which summarises the month's activity/findings so improvements can be taken on allergen policy and best practices.
• Support the Safety and Wellbeing team in reviewing allergen training materials to ensure up-to-date and to drive 100% compliance across the business.
• Develop and implement an 'Allergen Champion' framework to drive best practices and knowledge on allergen management across the business.
• Develop customer service standards/signage in dealing with allergen queries or questions from customers, so colleagues are better equipped and confident to deal with customer queries.

Working Pattern: Monday to Friday - 37.5 hours a week - Hybrid working

What can you bring?

In this role:

• Proven experience in a food service operation at a management level.
• Experience in reviewing/auditing practices within a multi-site business.
• Experience in training/coaching teams and the transfer of knowledge.
• A strong understanding of allergen legislation and best practices.
• A strong communicator, highly organised with detailed follow-up skills.

With this being a field-based role, we are accepting applications from all UK locations. You must hold a full UK driving licence

Our way of saying thank you...

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

We are offering up to £50,000 DOE plus a company car & 15% KPI performance bonus

FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.

Support Your Way of Life:

• Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
• Hybrid Working Model: Collaborate & innovate in the office three days a week while enjoying focused work-from-home days
• Holiday Allowance: Relax & recharge with 33 days of holiday (including bank holidays)
• Additional Holiday Purchase Option: Customise your time off by purchasing extra holidays
• Family Leave: Prioritise family commitments with flexible leave options
• Paid Charity Leave: Make a positive impact with two additional paid days for charity work
• Healthcare cover

Big Enough for Growth, Small Enough to Connect:

• Opportunities for career progression while developing a close-knit community

Supporting You Through Life's Ups & Downs:

• Access mental health support & comprehensive wellbeing benefits

Keeping Finances & Wellbeing in Mind:

• Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle to work scheme

Why it's great to work for us...

Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

• Workplaces & Office Space
• Sporting Venues & Stadiums
• Attraction & Heritage Sites
• Public Sector & Defence
• Health, Care & Hospitals
• Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

That's why 85% of colleagues tell us how proud they are to work for us!

Elior Celebrates Equality Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!

Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.

Senior Quality Manager

£60,000 to £66,000 plus great benefits including private healthcare and company car (Work Level 5)

Manchester City Centre, in this role you'll work in a hybrid way splitting your time between home, the office and visiting our suppliers, depots and stores (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy).

We're looking for a Senior Quality Manager to join our Own-Brand Team here at Co-op. In this role you'll own and lead the end-to-end quality process for Co-op brand products and be responsible for using data and insight to optimise activity to help drive strategic goals of the team. We'll look to you to make sure our Own Brand Products are great quality, making sure we test against the market and that standards are agreed and captured with our suppliers. You'll build strong relationships with our external suppliers making sure that we are hitting the right quality standards are delivered for our customers and member-owners.

What you'll do

• Be accountable for the end-to-end quality process for our own brand products from inception to the product being in our stores
• Make sure our Quality Assurance Scheme (QAS) is fit for purpose and monitor the compliance of them across Co-op Own Brand
• Collaborate with our Suppliers to make sure there is an understanding of quality, customer, and commercial metrics
• Build strong relationships with a range of internal teams, including Own Brand, Insight, Product Development and, Technical as well as external suppliers and service providers
• Use data and insight to build the foundation of Co-op Own brand quality to drive towards our team targets and goals
• Gather information about how our products are performing and monitor complaints data to help support decisions about Own Brand products

This role would suit people who have

• Quality management experience
• Experience leading a team of any size in a fast paced and collaborative environment
• A passion for quality and food
• Experience managing both internal and external partners and creating successful relationships

Why Co-op?

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Private healthcare for you
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream app - giving you access to a percentage of your pay as you earn

At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

Building a diverse environment

We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing

Please note that we may close applications for this role early.

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes.

Quality Assurance Manager

£40,000 to £47,000 plus great benefits and a company car (Work Level 6A)

Manchester City Centre, in this role you'll work in a hybrid way splitting your time between home, the office and visiting our suppliers (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy).

We're looking for a Quality Assurance Manager to join our Own Brand Team here at Co-op. In this role you'll be responsible for managing the end-to-end quality process for Co-op Brand Products within your category. You'll work alongside suppliers and drive quality performance, as well as collaborating with our internal teams to set the position and manage the ongoing quality of own brand products. Ultimately, we'll look to you to work across the supply chain to make sure our quality standards are met and delivered for our customers and member-owners.

What you'll do

• Make sure work is prioritised in line with delivering our Co-op Own Brand Strategy
• Be responsible for the end-to-end quality of our Co-op Own Brand product range
• Collaborate with supplier sites, depots, stores, and our head office teams to review quality and prioritise resource within your category
• Make sure resource is directed to the right places to deliver the expected quality through the end-to-end supply chain
• Build strong relationships with the store and depot operations teams to make sure we are communicating key messages relating to quality procedures
• Monitor compliance of our Co-op Own Brand products against our quality assurance standards

This role would suit people who have

• Experience in a quality focused role, whether technical or development
• The ability to challenge when quality standards are not met
• A passion for quality and food
• Experience managing both internal and external partners and creating successful relationships

Why Co-op?

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream app - giving you access to a percentage of your pay as you earn

At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

Building a diverse environment

We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing

Please note that we may close applications for this role early.

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes.

Due to our continued growth, FM Conway is recruiting for a dynamic Fleet Compliance Manager to join our thriving Transport division. In this key role, you'll oversee the compliance of EU driver and vehicle tachograph regulations, covering our entire fleet across East and South London. This is a permanent, full-time position based from our Purley Oaks depot.

The duties of the Fleet Compliance Manager role will include:

- Reporting to the Senior Transport Manager regarding the levels of fleet compliance

- Managing the compliance of driver domestic hours regulations and road transport working time regulations

- Undertaking regular vehicle gate checks on company vehicles

- Improving regulations of compliance within the Transport division

- Making regular depot visits to manage the compliance of vehicle defect reporting

What skills and experience do you need?

The successful candidate will understand EU driver and tachograph regulations. You will have knowledge of UK driving legislation, traffic laws and will have experience in a transport related environment. A full UK driving license is required and knowledge of compliance for a large fleet of vehicles is desirable but not essential.

What benefits will you receive?

As our Fleet Compliance Manager we will offer you a range of fantastic benefits including career and professional development, 23 days holiday plus bank holidays, private healthcare, contributory pension scheme, life assurance and a wide range of shopping discounts though our Rewarding Great People platform. We also offer a range of health and well-being benefits including a 24-hour advice line and support from our mental health first aiders.

A brief introduction to FM Conway and our Transport Division

FM Conway is a family run business with over 60 years’ experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care, Innovation, Integrity and Excellence. As a family business the heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family.

FM Conway manufactures a comprehensive range of high-quality aggregates, asphalt and concrete products for use on the UK's highway network as well as for other construction and maintenance projects. To serve our clients we have developed a portfolio of specialised manufacturing plants and a large fleet of delivery vehicle which include HGV’s and LGV’s. We are extremely proud of what our Transport division had achieved over the past 60 years, utilising our self-delivery model, with our own in-house teams and vehicles we ensure that road users can get back to the network with minimal delay or disruption.

So if you would like to Join our Family as our Fleet Compliance Manager then please click ‘apply’ today.

Closing Date: 16/11/2024

FM Conway is an award-winning equal opportunities employer. We recognise that our workforce should reflect our diverse communities and we are proudly committed to creating an inclusive culture in which we celebrate and value individuals from all walks of life. EDI-Strategy

 At our heart we are a family that recognises and embraces individuality, so if you are excited about this role but you are unsure if you meet all of the criteria, we encourage you to apply anyway as you may still be the right candidate for this or another role we are recruiting for.

 We look forward to receiving your application!

Proud member of the Disability Confident employer scheme